So last night the battery had drained completely on my OP3 to the point where if you turned it on, it would give you that warning saying the battery is critically low. So I plugged it into the stock charger that came with the phone to charge it. The lightning bolt icon appeared on the screen to indicate it was charging. After it had charged a few percent, I pressed the power button to turn on the phone. The screen/phone immediately turned off and now will not turn back on or take a charge from the stock charger whatsoever. Also tried plugging it into computer via USB. Still will not power on or take a charge. Is it completely dead to the point I'm going to have to send it in to Oneplus to get it repaired? Anyone have any other suggestions that might bring it back to life? Thanks in advance...
get it RMA'd
reyscott said:
get it RMA'd
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By RMA'd do you mean try and get a replacement or just go through the Service Request process on their website to try and get it repaired? Thanks
Let it plugged on the stock charger 20 minutes then try again
bipolarbear58 said:
By RMA'd do you mean try and get a replacement or just go through the Service Request process on their website to try and get it repaired? Thanks
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Click to collapse
yes if you have tried all the possible means to power up the phone
Try to press power button for a minute.
Sent from my ONEPLUS A3003 using Tapatalk
Try charging for about 20min. If still not powering on, the power regulator is probably damaged. Send it to One Plus to get it fixed or replaced.
Related
So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
MrPhilo said:
So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
Click to expand...
Click to collapse
Are you using a custom recovery ?
MrPhilo said:
So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
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Click to collapse
It's probably a dead battery or hardware issue. I'd go to your seller and ask him what to do. Most likely you'll get a new device!
TIP: Try to charge it through your USB-port in your laptop/pc, perhaps the power supply is damaged?
I've had this problem. It's not really a problem, and it's easy to solve.
Find a different charger, like an iphone charger (worked for me) but other chargers than the HTC One will work :-D
Sent from my HTC One X using XDA
Its completely turned off now, im charging it but the red light just keeps flashing on an off, gonna leave it in for 1-2 hours and see how it is.
Okay, I left it for around 1 hour but the red light has stop flashing, problem?
Anyone? I tried another charger like the iPhone but same result... HELP!
Have you tried holding the power button down for 10 seconds, it equivalent to a battery pull, and then see if it will charge.
John.
are u using custom recovery?
Now, the CWM Recovery has a bug that the phone cannot be charged when power off
I've faced your situation, I got into bootloader, flash back the official recovery first through bootloader, try your phone can be charged when power off
Tinderbox (UK) said:
Have you tried holding the power button down for 10 seconds, it equivalent to a battery pull, and then see if it will charge.
John.
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Click to collapse
I can't turn the thing on but I connected the usb via to the computer and the notification is blinking red, I assume its charging, the thing is yesterday I unlocked the bootloader (was at 95%), rooted it etc then started playing with it until it reached 1% and left it to charge overnight but it only went to 3% :/
Hopefully it charges fully after 8 hour of leaving it plugged in to computer while I go to work.
I would not leave you phone charging unattended, as lin-ion battery sometimes vent flames, when they are faulty and you don't want your house burning down.
John.
MrPhilo said:
I can't turn the thing on but I connected the usb via to the computer and the notification is blinking red, I assume its charging, the thing is yesterday I unlocked the bootloader (was at 95%), rooted it etc then started playing with it until it reached 1% and left it to charge overnight but it only went to 3% :/
Hopefully it charges fully after 8 hour of leaving it plugged in to computer while I go to work.
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Click to collapse
Tinderbox (UK) said:
I would not leave you phone charging unattended, as lin-ion battery sometimes vent flames, when they are faulty and you don't want your house burning down.
John.
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Click to collapse
Hmmm, I might bring it to work, but I can't get it swapped due to bootloader, fml.
H-Cim said:
It's probably a dead battery or hardware issue. I'd go to your seller and ask him what to do. Most likely you'll get a new device!
TIP: Try to charge it through your USB-port in your laptop/pc, perhaps the power supply is damaged?
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Click to collapse
That tip about plugging it into my laptop absolutely worked! I was panicking for a bit because my phone was stuck at the 0% boot screen and I thought it was bricked. But I followed this tip and it instantly started charging. Thank so much
So, I woke up this morning and I went to go check some messages on my phone, but when I checked, the phone wouldn't turn on. I charged it like I usually did and when I got to it, the blue led light was flashing. Not brightly, but just like it would try to turn on, but it can't so the light slowly fades away. I tried to hold the power + volume buttons (both up and down) but it still wouldn't do anything. Any help before I take it into sprint?
Rum2rum said:
So, I woke up this morning and I went to go check some messages on my phone, but when I checked, the phone wouldn't turn on. I charged it like I usually did and when I got to it, the blue led light was flashing. Not brightly, but just like it would try to turn on, but it can't so the light slowly fades away. I tried to hold the power + volume buttons (both up and down) but it still wouldn't do anything. Any help before I take it into sprint?
Click to expand...
Click to collapse
can you charge the battery? is the battery loose? I would take it to sprint and let them check it out.
Yeah. I think I might just take it back to sprint. But it won't charge at all I think.
Pull the battery and leave it out for a few minutes then try again.
someguyatx said:
Pull the battery and leave it out for a few minutes then try again.
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Click to collapse
I've done that and I actually start seeing the empty battery logo. But It's only for a second. I think there's a problem with the battery or the charger thing
someguyatx said:
Pull the battery and leave it out for a few minutes then try again.
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Click to collapse
Okay, My phone actually started up now. The battery is not charging though
Just kidding. It's charging. Anyone know if I should be worried about anything?
Are you using an after market charger?
Sent from my SPH-D710 using xda app-developers app
Get a brand new quality USB cable. A HUGE amount of issues can be resolved by just doint this, believe me.
I was using the charger cable it came with but connected to my computer
well your computer USB port can only push 500mA out max. sounds like its undercharging your phone. the stock charger pushes 1000mA or 1A.
Hi, I have a One X which discharged to nothing on Saturday night/Sunday morning as I was in hospital and my wife was using it to call people.
I had a similar problem in June, once dead it won't take any charge, it won't power up normally and it won't boot up either with the volume down being pressed at the same time.
Nothing lights or flashes.
In June I sent it to O2 and it came back fixed, but I've had a conversation today to say the warranty is voided as I've rooted it.
They are saying that it needs a new main board as it is rooted. I kept explaining that I don't need a new board, just some charge to be put into the battery.
I do think that I've tried everything this time, and last, to get the phone started again without sending it away, but I'd appreciate advice on getting it up and running and how best to deal with O2, what arguments to use etc.
Many thanks
PoshCat1 said:
Hi, I have a One X which discharged to nothing on Saturday night/Sunday morning as I was in hospital and my wife was using it to call people.
I had a similar problem in June, once dead it won't take any charge, it won't power up normally and it won't boot up either with the volume down being pressed at the same time.
Nothing lights or flashes.
In June I sent it to O2 and it came back fixed, but I've had a conversation today to say the warranty is voided as I've rooted it.
They are saying that it needs a new main board as it is rooted. I kept explaining that I don't need a new board, just some charge to be put into the battery.
I do think that I've tried everything this time, and last, to get the phone started again without sending it away, but I'd appreciate advice on getting it up and running and how best to deal with O2, what arguments to use etc.
Many thanks
Click to expand...
Click to collapse
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
nms247 said:
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
Click to expand...
Click to collapse
Thanks, they want £180 so I'm best getting it back and starting again.
PoshCat1 said:
Thanks, they want £180 so I'm best getting it back and starting again.
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Click to collapse
Just Plug it in With Official HTC Cable In A New PC which has USB 2 or greater port. Eventually after sometime you will c blinking red light. Once you get blinking red light pull out and plug it back in again after some time red led will become stable. at this point turn on the phone.
Once the OS loads again repeat Plug out Plug In USB Cable. It should now charge. If it stops charging repeat Plug out Plug again. Hope this helps.
I am doing this now and i have reached 12%. Hope this helps you
nms247 said:
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
Click to expand...
Click to collapse
Cheers, I'll try that too.
deathbearer said:
Just Plug it in With Official HTC Cable In A New PC which has USB 2 or greater port. Eventually after sometime you will c blinking red light. Once you get blinking red light pull out and plug it back in again after some time red led will become stable. at this point turn on the phone.
Once the OS loads again repeat Plug out Plug In USB Cable. It should now charge. If it stops charging repeat Plug out Plug again. Hope this helps.
I am doing this now and i have reached 12%. Hope this helps you
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Click to collapse
Oops, wrong quote, I meant I'd try this too.
mine has reached 50% now. willl flash latest rom. also make sure once you boot in os goto settings>power>untick fast boot and restart the phone. and continue charging like i said.
Sent from my MB860 using xda app-developers app
nms247 said:
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
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Click to collapse
I have it back now.
I'm trying this method first, will it work straight away or do I need to leave it for an hour or so?
PoshCat1 said:
I have it back now.
I'm trying this method first, will it work straight away or do I need to leave it for an hour or so?
Click to expand...
Click to collapse
I left it charging all night but pressing the button quickly did not work.
I'm now trying leaving it plugged into my PC.
Any idea how long before this might show a red light?
Also, is this any different to leaving it plugged into a power lead?
Cheers
PoshCat1 said:
I left it charging all night but pressing the button quickly did not work.
I'm now trying leaving it plugged into my PC.
Any idea how long before this might show a red light?
Also, is this any different to leaving it plugged into a power lead?
Cheers
Click to expand...
Click to collapse
Actually it should show the blinking red light after 20 appx minutes after charging. Then after few minutes it should get stable, and then you can powerup the device.
sthbr82 said:
Actually it should show the blinking red light after 20 appx minutes after charging. Then after few minutes it should get stable, and then you can powerup the device.
Click to expand...
Click to collapse
Hmmmm, back from lunch, it's been plugged in since 9.00 this morning, 4 hours, and nothing.
Repair needed?
Ok, having taken it to a repairer I was told there was nothing wrong with the battery, charging unit etc, it was a complicated matter that they couldn't sort out.
Does anybody know of a reputable repairer who may be able to take a look please?
Many thanks.
Hi guys.
I think my problem has been covered before but I can't seem to get the tablet to turn back on.
It was working fine. It was on about 20% battery so I put it on charge overnight like I often do. I went to use it the next day and it was switched off. I tried to turn it back on but nothing. No light indicating it was charging either. I have tried holding power and volume up and down and home keys (All combinations) and nothing has worked. Done this whilst plugged in to the mains and laptop and unplugged as well. Nothing. I've even tried taking the back cover off and unplugging the battery cable and plugging it back in but still nothing. I haven't been able to find anything else that might help.
I've ordered a new battery, hoping it's just the battery that has died.
Anyone else have any ideas or experiences with a similar problem?
Thanks in advance
Simon
Sent from my SM-N910F using XDA Premium HD app
Try holding POWER + VOL DOWN for about 20 secs.
Thanks for the reply.
I have tried this numerous times. Nothing.
I ordered a new battery and fitted it but there is still no sign of life. I'm thinking its maybe a motherboard issue. Anybody else have any thoughts??
MATE if u still have warranty return it, but if not get it replaced, u can do ur own diagnostic and use a multimeter to check if power from battery to motherboard has voltage, if thats to hard for u to do, get it repaired at ur local authorized Samsung dealer.
anybody near you got ipad? use their charger and see if it can power up or not.
edan1979 said:
anybody near you got ipad? use their charger and see if it can power up or not.
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Click to collapse
I pad, don't they use proprietary charging ports?
Hi guys, help me!
I just got a pixel 3XL and everything was working fine, I get to my house and I connect it with a 15w charger, phone immediately turn off, died, don’t turn on anyway.
it is possible that the charger has damaged the logic board?
Thanks!!
fredtre said:
Hi guys, help me!
I just got a pixel 3XL and everything was working fine, I get to my house and I connect it with a 15w charger, phone immediately turn off, died, don’t turn on anyway.
it is possible that the charger has damaged the logic board?
Thanks!!
Click to expand...
Click to collapse
Try to hold power and volume down for 30 seconds or hold power and volume up. Also try it while it's plugged in
lucky_strike33 said:
Try to hold power and volume down for 30 seconds or hold power and volume up. Also try it while it's plugged in
Click to expand...
Click to collapse
thanks for answering, I tried all the combinations and it's still dead
recently connect and appears for a moment the battery icon but there does not happen.
fredtre said:
thanks for answering, I tried all the combinations and it's still dead
recently connect and appears for a moment the battery icon but there does not happen.
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Click to collapse
This happened to me Was dead ended up doing RMA. SUCKS
matteosaeed said:
This happened to me Was dead ended up doing RMA. SUCKS
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Really? Sh***
I can not use RMA
I’m outside USA
fredtre said:
Really? Sh***
I can not use RMA
I’m outside USA
Click to expand...
Click to collapse
Well, I have a suggestion. Leave the device to drain, then, charge it up for a little bit and try the combos again.
When my device was dying before, I was able to get it to respond by leaving it on the pixel stand. It actually could be a bug. I would suggest that you explain to google customer service the situation and tell them you can't return it. It could be as simple as doing something different.
Old trick from the droid incredible. Hold down power button while repeatedly plugging and unplugging the power cord. Worked for me and another xda member i suggested it to awhile ago when we thought our devices were bricked. That same small battery icon would flash from time to time for me also, thats how i knew it wasnt completley dead. Hasnt happened again since.
thanks guys for your suggestions I'm trying each one but I can not turn it on.
Tomorrow I will try a wireless charger hope I have some result .
this is frustating
fredtre said:
thanks guys for your suggestions I'm trying each one but I can not turn it on.
Tomorrow I will try a wireless charger hope I have some result .
this is frustating
Click to expand...
Click to collapse
Mine died last night while on my Pixel stand. I can turn it on but it won't stay on but for maybe 15-30 seconds then it turns itself off. It shows it's charging and that the charge is increasing. I've re-flashed system images, factory reset in TWRP, but I'm RMA.