Switching SIMs for Japan use - HTC 10 Questions & Answers

What's up guys? So I have the HTC 10 US unlocked model on AT&T and all works well, however, I just moved to Japan for 2 years and I go to start an account with DoCoMo and they won't let me which sucks, cause my att sim uses DoCoMo towers when roaming and I have all my bars and LTE. Anyway, I was forced to go with "KDDI au" and buy an iPhone on a 2 tera contract which sucks cause iPhones suck! Anyway, when I put my att sim into my iPhone, it connects to DoCoMo and goes into roaming. Works fine, but when I put my KDDI au sim into my HTC 10, it says no service available and won't work.
In settings, if I look at APN for KDDI, it seems none of them are configured automatically. Anyway, I would really like to get this sim to work on my HTC 10 and need some help doing that. I know this phone supports most of the bands.
PS. I hated iPhone 6 years ago with the 3g, and still hate it. Lol

I believe I just read that the carrier only accepts approved phones on its network, and I know they sell the HTC 10 cause I saw it for sale there. What if I changed the CID and MID to the international version? How would I go about doing that?

Quadrider10 said:
I believe I just read that the carrier only accepts approved phones on its network, and I know they sell the HTC 10 cause I saw it for sale there. What if I changed the CID and MID to the international version? How would I go about doing that?
Click to expand...
Click to collapse
Anyhow hTc 10 Japan is a different hardware...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from quite brutal hTc 10 ..

So it's not possible to get my au sim to work on it at all? I've changed cid and mid but got nothing.

I've contacted HTC and they said that the HTC 10 is fully compatible with the KDDI au service and putting the sim in should just be fine. Obviously it's not and I've told them that it does not work. They said that the sim card may be locked. How do I go about unlocking my sim to work in this phone?

Quadrider10 said:
I've contacted HTC and they said that the HTC 10 is fully compatible with the KDDI au service and putting the sim in should just be fine. Obviously it's not and I've told them that it does not work. They said that the sim card may be locked. How do I go about unlocking my sim to work in this phone?
Click to expand...
Click to collapse
Usually it will tell you if it is locked. I suggest going to the KDDI carrier store and speaking with them.
I was in Europe and had to talk with them to get the sim fully activated.

coobot said:
Usually it will tell you if it is locked. I suggest going to the KDDI carrier store and speaking with them.
I was in Europe and had to talk with them to get the sim fully activated.
Click to expand...
Click to collapse
i just dont fully understand what is exactly going on here or how/what to do to fix it. it should just work. i dont get any messages when inserting the sim. just tells em to restart and then nothing happens. ill have to go one day and figure it all out i guess.

Quadrider10 said:
i just dont fully understand what is exactly going on here or how/what to do to fix it. it should just work. i dont get any messages when inserting the sim. just tells em to restart and then nothing happens. ill have to go one day and figure it all out i guess.
Click to expand...
Click to collapse
Have you spoken with the carrier at all about trying to activate it for you, or perhaps if you can get to a store and get a new SIM card.
For whatever reason my SIM from my M9 wouldn't work with my 10, it just wouldn't activate, Verizon (I know US) couldn't get it, I inserted a new SIM and it activated as soon as I inserted it.
Not sure if this is of any help, but hope it is and the best of luck. :good:

Just spoke with them. SIM card is not locked. I've tried 3 SIM cards on it all with au, so I think it's some settings or something that has to be changed. Or I have to fully convert my 10 to international. It's currently on latest US unlocked firmware but with superCID and international MID

ok, so i flashed the international version of leedroid rom and still no success however, when i check out APN list, i see KDDI au. when itry and connect to it, it says that my sim card does not allow me to connect to this network. what now? im gonna try and run the international RUU so it gets the radios and such, but idk what to do.

Quadrider10 said:
ok, so i flashed the international version of leedroid rom and still no success however, when i check out APN list, i see KDDI au. when itry and connect to it, it says that my sim card does not allow me to connect to this network. what now? im gonna try and run the international RUU so it gets the radios and such, but idk what to do.
Click to expand...
Click to collapse
suggestion would be a store visit and they could check it out... but then you did say you tried other sims and still same error...
store would be the best for you it seems as of now

SacredDeviL666 said:
suggestion would be a store visit and they could check it out... but then you did say you tried other sims and still same error...
store would be the best for you it seems as of now
Click to expand...
Click to collapse
Yup. I've been to the store as well. They didn't do anything more than I did. I think when o fully convert to international I'll bring it again.

well, i fully converted my phone over to WWE International version. changed CID to 11111111 and MID to the international one, ran the RUU inserted my SIM and nothing same as before. so im guessing that it is just incompatible. what else could it be?

Quadrider10 said:
well, i fully converted my phone over to WWE International version. changed CID to 11111111 and MID to the international one, ran the RUU inserted my SIM and nothing same as before. so im guessing that it is just incompatible. what else could it be?
Click to expand...
Click to collapse
Try entering in *#*#4636#*#* in the phone and messing with the radios and network types in phone information.

Japanese phones are absolutely not "international" phones in either hardware or software, so you've been going down the wrong track, I bet.
Somebody over here also had trouble getting service to their non-Japanese HTC 10 and gave up.

I've tried 3 SIM cards from one carrier and 1 from SoftBank. SoftBank cell service worked but data did not.

As far as APN for KDDI au, I can't seem to find ones that work.

Ok I've tried playing with settings in the TEST app by punching in those numbers and symbols into the dialiar, but still can't get it to connect.

anyone have an idea how to get this working? i just dont understand.

Related

[Q] Expansys USA HTC One X Help

I need some help from the real experts. I think that I may have screwed myself here on my One X Purchase. I got it from expansys-usa.com. Hopefully this is just my ignorance but from what I have been told by HTC customer service is that I received a Malaysian version of the One X. And that It will not be compatible at all with any US carrier for Data.
Here is where my current situation.
Ordered the phone wednesday 4/18 from Expansys-Usa.com
Received today, 4/20
Took it in to my local T-Mobile and had my sim from my Nexus One Cut down.
I receive phone calls and texts just fine but no data connection at all will work.
I was at T-Mobile for 2 hours as they tried to manually enter all APN settings, as well as talk to HTC support, no luck. In the end I was told I had a Malaysian model and that was the issue. When you enter the APN settings and save them, all it says is no Sim card found, please enter one. But the messaging and calling is connected in the back ground..
I have not been deep into phone tech for the last year or two so I am rusty on everything. What do you guys think, is there anything I can try to do here or is my only option to return the phone if possible?
Why would Expansys send out a Malaysian model? When first booting my phone the only language options are Asian-English but with like 12 different version of all different Asian countries. I get no option for anything in Europe.
Thank you..
mbomberz1 said:
I need some help from the real experts. I think that I may have screwed myself here on my One X Purchase. I got it from expansys-usa.com. Hopefully this is just my ignorance but from what I have been told by HTC customer service is that I received a Malaysian version of the One X. And that It will not be compatible at all with any US carrier for Data.
Here is where my current situation.
Ordered the phone wednesday 4/18 from Expansys-Usa.com
Received today, 4/20
Took it in to my local T-Mobile and had my sim from my Nexus One Cut down.
I receive phone calls and texts just fine but no data connection at all will work.
I was at T-Mobile for 2 hours as they tried to manually enter all APN settings, as well as talk to HTC support, no luck. In the end I was told I had a Malaysian model and that was the issue. When you enter the APN settings and save them, all it says is no Sim card found, please enter one. But the messaging and calling is connected in the back ground..
I have not been deep into phone tech for the last year or two so I am rusty on everything. What do you guys think, is there anything I can try to do here or is my only option to return the phone if possible?
Why would Expansys send out a Malaysian model? When first booting my phone the only language options are Asian-English but with like 12 different version of all different Asian countries. I get no option for anything in Europe.
Thank you..
Click to expand...
Click to collapse
Sounds like a t-mobile issue.
I have the same model as you I believe (asian region model, got "English" at initial startup but with a lot of different asian countries). All I did was go to "APN" setting in mobile networks, click on "AT&T" and everything works fine for me.
So yes, the asian one works on USA networks, but yours sounds like a t-mobile issue. This is of course if you have the same model as me, which is sounds like you do.
You know even if you had a European model it would only get 2G on T-Mobile?
Sent from my GT-I9100 using xda premium
joshnichols189 said:
You know even if you had a European model it would only get 2G on T-Mobile?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
That might be OP's problem. T-mobile 2g is so slow it would almost seem like there is no data connection.
HTC One X does not support t-mobile 3g.
Thanks for the replies. Although, I do know that I only will receive 2G. I had planned on this. But the problem is I get no data at all.
It is good to hear that there is someone else with this version and its working on ATT at least.
If your account is not provisioned correctly for the APN settings you are trying to use the phone will refuse to connect at all. Have Tmo check the plan they have you on. I had a similar problem with AT&T.
Sent from my HTC One X using Tapatalk 2
phobos512 said:
If your account is not provisioned correctly for the APN settings you are trying to use the phone will refuse to connect at all. Have Tmo check the plan they have you on. I had a similar problem with AT&T.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I will keep this in mind, thanks for the comment. The one problem is, I cant save any APN settings on the phone, when i enter them, and save, it just says there is no sim card in the phone. So its not saving them or using them.
I found this thread which seems like my issue: Take a look.
http://androidforums.com/htc-one-x/...im-issues-unlocked-htc-one-x.html#post4260319
mbomberz1 said:
Why would Expansys send out a Malaysian model?
Click to expand...
Click to collapse
Expansys will source the phone from the Asia region because they are readily available there IMO. I ordered from Expansys Australia and they sourced the phone from Hong Kong. And I too got all chinese freaking characters when I booted the phone a bit annoying but not much I can do now.
shadowboy23 said:
Expansys will source the phone from the Asia region because they are readily available there IMO. I ordered from Expansys Australia and they sourced the phone from Hong Kong. And I too got all chinese freaking characters when I booted the phone a bit annoying but not much I can do now.
Click to expand...
Click to collapse
hmm i got my phone shipped from hong kong and i don't have any branding or issues with it.. when i booted up no chinese characters or anything just ask the 4 language to pick.. but mine was a retail version from HTC in hong kong.
wai_lai416 said:
hmm i got my phone shipped from hong kong and i don't have any branding or issues with it.. when i booted up no chinese characters or anything just ask the 4 language to pick.. but mine was a retail version from HTC in hong kong.
Click to expand...
Click to collapse
Don't have branding on mine too. Just had to do a hard reset and I was able to choose from 3 languages (1 english and 2 chinese languages).
Have the same problem . I have tried many time apn setting manually , I have the same message no sim card insert one
If you figure out the issue , please let's know
Well a good update.
Like in the thread I linked, it was an issue with the T-Mobile sim cards. Only the old style works with this phone. At least for now, hopefully a software update will fix this. I went to another T Mobile store the guy there was really helpful and we tried a handful of simcards. Ended up with the conclusion that the 3G sim cards worked, old style. He had to grab one out of an old Sensation package he said. But the newer 3GG ones dont. I dont know of the real diff but I wanted to share how the outcome was. I am now happily on edge. Hopefully 3G soon!
mbomberz1 said:
I need some help from the real experts. I think that I may have screwed myself here on my One X Purchase. I got it from expansys-usa.com. Hopefully this is just my ignorance but from what I have been told by HTC customer service is that I received a Malaysian version of the One X. And that It will not be compatible at all with any US carrier for Data.
Here is where my current situation.
Ordered the phone wednesday 4/18 from Expansys-Usa.com
Received today, 4/20
Took it in to my local T-Mobile and had my sim from my Nexus One Cut down.
I receive phone calls and texts just fine but no data connection at all will work.
I was at T-Mobile for 2 hours as they tried to manually enter all APN settings, as well as talk to HTC support, no luck. In the end I was told I had a Malaysian model and that was the issue. When you enter the APN settings and save them, all it says is no Sim card found, please enter one. But the messaging and calling is connected in the back ground..
I have not been deep into phone tech for the last year or two so I am rusty on everything. What do you guys think, is there anything I can try to do here or is my only option to return the phone if possible?
Why would Expansys send out a Malaysian model? When first booting my phone the only language options are Asian-English but with like 12 different version of all different Asian countries. I get no option for anything in Europe.
Thank you..
Click to expand...
Click to collapse
Mbomberz,
Please let me know if you need any further assistance with this. You can PM me directly if you like. We are one of T-Mobile's PrePaid SIM distributors here in the States and could look into this for you.
Corey
EXPANSYS-USA
johnl199 said:
That might be OP's problem. T-mobile 2g is so slow it would almost seem like there is no data connection.
HTC One X does not support t-mobile 3g.
Click to expand...
Click to collapse
Wrong, Edge works on 3g and it is as fast as it can be..If you watch some videos of the One x on tmo you will notice how fast Edge is..
I bought from expansys USA as well. No problems at all and received the Taiwan build. I know a few people were having problems with T-Mobile and data. The issue was solved by getting the older micro sim card that said 3g, not their new one that says 3gg.
Sent from my HTC One X using Tapatalk 2
hello00 said:
Wrong, Edge works on 3g and it is as fast as it can be..If you watch some videos of the One x on tmo you will notice how fast Edge is..
Click to expand...
Click to collapse
EDGE/GRPS and "fast" shouldn't be used in the same sentence. EDGE is 2G, not 3G, and speeds are highly influenced by load on the network. 1MB down would be a stupendous result but in some markets is can be as low as 300KB. If it works for you; cool. But people shouldn't think that EDGE speeds are going to be a satisfactory alternative to HSPA/HSPA+. And speeds will vary widely across T-Mobile’s network.
http://en.wikipedia.org/wiki/Enhanced_Data_Rates_for_GSM_Evolution
hello00 said:
Wrong, Edge works on 3g and it is as fast as it can be..If you watch some videos of the One x on tmo you will notice how fast Edge is..
Click to expand...
Click to collapse
LOL!!!!!!!!!!
hello00 said:
Wrong, Edge works on 3g and it is as fast as it can be..If you watch some videos of the One x on tmo you will notice how fast Edge is..
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
BarryH_GEG said:
EDGE/GRPS and "fast" shouldn't be used in the same sentence. EDGE is 2G, not 3G, and speeds are highly influenced by load on the network. 1MB down would be a stupendous result but in some markets is can be as low as 300KB. If it works for you; cool. But people shouldn't think that EDGE speeds are going to be a satisfactory alternative to HSPA/HSPA+. And speeds will vary widely across T-Mobile’s network.
http://en.wikipedia.org/wiki/Enhanced_Data_Rates_for_GSM_Evolution
Click to expand...
Click to collapse
your correct..it is 2g but works as it was 3g..this video will help you to understand that edge isn't slow like a lot of people may think..i had one time that it loaded a page almost instantly..i was surprised at the speed i was getting and still getting..and that was in an area where tmobile hasn't refarmed their 1900 spectrum
http://www.youtube.com/watch?v=Dr72-n-7cb0
Click to expand...
Click to collapse
I initially tried using my One X on Tmo here in the states as well. I got a prepaid micro sim from the tmo store and had no issues besides only getting dreadful Edge only. Switched to AT&T and had no problems getting hspa+ with no issues. I have a China made one X I bought from Singapore. If you're bent on using tmo, try a micro sim.
Sent from my HTC One X using Tapatalk 2

[Q] AT&T users with F400S and LTE Data

Hi all, long time reader/lurker, but finally took the plunge on one of the Korean G3 phones and ran into this...
Quick question for the people who have the F400S on AT&T: Do you guys get LTE Data on your G3's? Mine just came today, and I get great service (surprised I got LTE, was originally just planning on 3G usage) but whenever I access any site that isn't att.com/esupport or att.com/biztech, I get the redirect in the image.
Message says: "We're sorry, but you are attempting this transaction during a restricted time period set by your wireless account owner."
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I have no weird account restrictions, and I've got a support ticket in AT&T (should hear back by the 16th), but was hoping to get some advice if any other AT&T F400S G3 owners are getting similar messages.
I'll post back with what AT&T tells me on whats going on.
UPDATE (6/12/2014): I knew I needed to link my new IMEI to my old SIM card (from HTC One). Though I had done the update with AT&T last night, it appears that it took a solid 5-6 hours for that update to apply.
The issue I had run into where it would ask me to "sign in" to the AT&T network, but kept redirecting me has resolved itself.
So for potential Korean G3 buyers on AT&T here in the states, remember to call AT&T and have them update your SIM card info to match up to your new IMEI. I had to deal with 6 awful phone support people, but finally landed on someone who knew what she was talking about when I had a chat session with a technical support agent. (The phone people were ridiculous saying I needed to buy a new data plan, or buy a new phone... ugh ::facepalm:: lol).
But after a solid day of rest and the IMEI update, I cannot be any happier... definitely an investment, but considering I buy phones off-contract every few years, this was a very reasonable buy (got it for $720 on ebay with shipping included)--my guess is that the phones off-contract here will run round the 649-699 price... assuming they charge a premium on LG's new flagship.
But as a side note... This phone is awesome! The screen is one of those things you just gotta see. Resolving pixels is difficult to my eyes, and I haven't done a side-by-side with a 1080p phone yet.
mikeythedude said:
Hi all, long time reader/lurker, but finally took the plunge on one of the Korean G3 phones and ran into this...
Quick question for the people who have the F400S on AT&T: Do you guys get LTE Data on your G3's? Mine just came today, and I get great service (surprised I got LTE, was originally just planning on 3G usage) but whenever I access any site that isn't att.com/esupport or att.com/biztech, I get the redirect in the image.
Message says: "We're sorry, but you are attempting this transaction during a restricted time period set by your wireless account owner."
View attachment 2793796
I have no weird account restrictions, and I've got a support ticket in AT&T (should hear back by the 16th), but was hoping to get some advice if any other AT&T F400S G3 owners are getting similar messages.
I'll post back with what AT&T tells me on whats going on.
But as a side note... This phone is awesome! The screen is one of those things you just gotta see. Resolving pixels is difficult to my eyes, and I haven't done a side-by-side with a 1080p phone yet.
Click to expand...
Click to collapse
I don't have the phone yet; however, I have question for you, does your plan with AT&T includes an LTE service? I'm only asking that because you said that you were planning to use it on 3g only.
Sent from my HTC One_M8 using Tapatalk
mikeythedude said:
Hi all, long time reader/lurker, but finally took the plunge on one of the Korean G3 phones and ran into this...
Quick question for the people who have the F400S on AT&T: Do you guys get LTE Data on your G3's? Mine just came today, and I get great service (surprised I got LTE, was originally just planning on 3G usage) but whenever I access any site that isn't att.com/esupport or att.com/biztech, I get the redirect in the image.
Message says: "We're sorry, but you are attempting this transaction during a restricted time period set by your wireless account owner."
View attachment 2793796
I have no weird account restrictions, and I've got a support ticket in AT&T (should hear back by the 16th), but was hoping to get some advice if any other AT&T F400S G3 owners are getting similar messages.
I'll post back with what AT&T tells me on whats going on.
But as a side note... This phone is awesome! The screen is one of those things you just gotta see. Resolving pixels is difficult to my eyes, and I haven't done a side-by-side with a 1080p phone yet.
Click to expand...
Click to collapse
Did you try a different browser? Also does it happen on all sites?
Hi again
Thank you so much for your questions/replies!
mrfriday2010- Yes, I have a 10GB Data/unlimited texts and minutes. LTE coverage where I am at was spotty (we got it on one of their later rollouts). I am guessing I am accessing the AWS bands that would have supported the AT&T/T-Mobile deal... but that fell through.
daraj- Also Yes, the issue occurred on the default browser and chrome.
mikeythedude said:
Hi again
Thank you so much for your questions/replies!
mrfriday2010- Yes, I have a 10GB Data/unlimited texts and minutes. LTE coverage where I am at was spotty (we got it on one of their later rollouts). I am guessing I am accessing the AWS bands that would have supported the AT&T/T-Mobile deal... but that fell through.
daraj- Also Yes, the issue occurred on the default browser and chrome.
Click to expand...
Click to collapse
I know you have a 400s, I have a 400L and a LG Gpro2 "S" both of them get LTE voice and Data, some things to think about
do you have correct LTE sim card?
I have had the same issue and I fix it by turning off wifi then back on and it fixes it
for whatever reason the phone seems to have issue going from wifi to data, my GS5 does the same thing
alwayslearning said:
I know you have a 400s, I have a 400L and a LG Gpro2 "S" both of them get LTE voice and Data, some things to think about
do you have correct LTE sim card?
I have had the same issue and I fix it by turning off wifi then back on and it fixes it
for whatever reason the phone seems to have issue going from wifi to data, my GS5 does the same thing
Click to expand...
Click to collapse
Everything is all good on my F400S now . After AT&T updated my IMEI to match the new device, all is up and running (and also after about 6 hours of letting that update take effect in their systems).
Just weird though, its the first time I have had to do that. Back before the days of LTE, I was able to access 3G from my SIM without having to update IMEI info.
Thanks for your input though .
Also something I noticed about my F400S -- I thought it was interesting that underneath the back cover, towards the top of the phone, it shows F400 S/L. The phone is the S version (SK Telecom), but I am assuming the L version seems to work alright on AT&T as well maybe?
mikeythedude said:
Everything is all good on my F400S now . After AT&T updated my IMEI to match the new device, all is up and running (and also after about 6 hours of letting that update take effect in their systems).
Just weird though, its the first time I have had to do that. Back before the days of LTE, I was able to access 3G from my SIM without having to update IMEI info.
Thanks for your input though .
Also something I noticed about my F400S -- I thought it was interesting that underneath the back cover, towards the top of the phone, it shows F400 S/L. The phone is the S version (SK Telecom), but I am assuming the L version seems to work alright on AT&T as well maybe?
Click to expand...
Click to collapse
mine does too inside at the top, it says S/L, my box says L and my phone - under phone info says L I have found out that L an S have the same bands. My L works fine on LTE for AT&T but I never called them or changed my IMEI number.
alwayslearning said:
mine does too inside at the top, it says S/L, my box says L and my phone - under phone info says L I have found out that L an S have the same bands. My L works fine on LTE for AT&T but I never called them or changed my IMEI number.
Click to expand...
Click to collapse
I did go contract-free recently... maybe AT&T doesn't like my money haha
Where are you guys purchasing you G3 from? Amazon or 28mobile?
I picked mine up on eBay. Got it in about a week from order date.
For those of you who got it working on AT&T: Did you just pop your SIM in and go, or did you have to manually create an APN?
I have an L model on the way and I was under the impression that I'd have to manually create an AT&T LTE APN in order for it to work properly. I'm currently on an LTE plan and using an LG G2. I swap sims all the time with no issue.
greyhulk said:
For those of you who got it working on AT&T: Did you just pop your SIM in and go, or did you have to manually create an APN?
I have an L model on the way and I was under the impression that I'd have to manually create an AT&T LTE APN in order for it to work properly. I'm currently on an LTE plan and using an LG G2. I swap sims all the time with no issue.
Click to expand...
Click to collapse
Pop in a sim and go, atleast for me it worked like that.
Pilz said:
Pop in a sim and go, atleast for me it worked like that.
Click to expand...
Click to collapse
What model do you have? One of the reviewers were saying that worked for the S model, but not the L or K. That on the L and K model, you would have to create the APN manually.
greyhulk said:
What model do you have? One of the reviewers were saying that worked for the S model, but not the L or K. That on the L and K model, you would have to create the APN manually.
Click to expand...
Click to collapse
I have the F400S and I had 0 issues getting it to work with ATT. My wife's ATT S5 had more issues and that's a carrier phone.
Pilz said:
I have the F400S and I had 0 issues getting it to work with ATT. My wife's ATT S5 had more issues and that's a carrier phone.
Click to expand...
Click to collapse
Ah, yeah. See, the bloggers were saying that the S works out of the box, but the L and K have to have APNs created manually before they will hit AT&T LTE. I guess I'll find out in a few days.
greyhulk said:
Ah, yeah. See, the bloggers were saying that the S works out of the box, but the L and K have to have APNs created manually before they will hit AT&T LTE. I guess I'll find out in a few days.
Click to expand...
Click to collapse
Best of luck, it shouldn't be that hard to set up if you need to do it manually.
Pilz said:
Best of luck, it shouldn't be that hard to set up if you need to do it manually.
Click to expand...
Click to collapse
Nah, I do it all the time. I was just curious if that was the experience other L/K users were having. It has been confirmed that all three models work on AT&T's LTE, so I'm not worried.

Unlocked 10+ with ATT firware, Lost VOLTE + Wifi Calling

Hey Guys,
I have a Note 10+ Unlocked that I installed the ATT Firmware unto in mid September. I decided to do a factory reset to troubleshoot a software issue I was dealing with, and during the reset the Wifi calling repeatedly failed to initialize, giving me an error along the lines of the feature not being enabled on my account. after calling ATT about it I was told that its because I have an outside phone and they could not help. Is there a work around to get the ATT features to start working again? I have tried flashing my phone back to the unlocked firmware and then to ATT again, but that did not work so I'm definitely stumped now!
yeah man, get an international model. I did this tut with my note 9 and after having the note 10 and note 10 +, I'm sticking with my note 9
Sent from my SM-N975U1 using Tapatalk
take that **** back and get this.then you can root and custom rom it, then get all the features on which ever provider you're on
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SM-N975U1 using Tapatalk
Did you try flashing ATT Userdata ? I assume you are flashing and then setting up the phone with your ATT Sim Card installed, correc?
Darthshadow666 said:
Hey Guys,
I have a Note 10+ Unlocked that I installed the ATT Firmware unto in mid September. I decided to do a factory reset to troubleshoot a software issue I was dealing with, and during the reset the Wifi calling repeatedly failed to initialize, giving me an error along the lines of the feature not being enabled on my account. after calling ATT about it I was told that its because I have an outside phone and they could not help. Is there a work around to get the ATT features to start working again? I have tried flashing my phone back to the unlocked firmware and then to ATT again, but that did not work so I'm definitely stumped now!
Click to expand...
Click to collapse
I had the same issue, I took my wife's AT&T sim that was provisioned for wifi calling and all the other features and swapped with her for about five minutes. Did the trick for me
Hey Guys, thanks for the responses!
I got my phone through Samsung's upgrade/Finance program, so going international wouldn't be feasible for me (and I understand rooting breaks Knox, which I need for work).
I did indeed utilize the ATT user data and my model number showed as the carrier variant, which confused the ATT rep lol
So I saw a similar comment to Techgoon's on the forum, and threw my sim card into an old Lumia 950, and I immediately got a message on the 950 that call protect was enabled. I put my sim card back in the note 10 and got backthe ATT locked features, so wifi calling and call protect enabled with no issue afterwards. One thing that I noticed is that I do not have a VOLTE option under carrier connectivity settings, though under my sim card information it does show I have LTE voice so I guess that's all that matters.
I do have one lingering question if anyone can help, my software version is that of the firmware posted in august, so my last security patch is July. OTA Update check claims I'm up to date, is there a way to push for the latest firmware, or is this kind of another quirk of having the Odin installed firmware?
Edit - right after posting this I received a notification that ATT Mobile Security and Call protect were removed from my account! LTE still shows under my sim information, but the IMS registration status now says "Not Registered" . It appears as though I still have wifi calling and VOLTE, but I wonder how long till I have to swap my sim around again -.-.
This whole situation makes no sense to me, I had a Pixel 3, and a Sony XZ, neither ATT phones but both worked fully with all of ATT features, so why is it that Samsung gets black listed if its not the ATT version?
I had this issue, took out the sim, reset all Network settings restarted the phone, put sim back in and everything works
Sent from my SM-N9600 using Tapatalk
Darthshadow666 said:
Hey Guys, thanks for the responses!
I got my phone through Samsung's upgrade/Finance program, so going international wouldn't be feasible for me (and I understand rooting breaks Knox, which I need for work).
I did indeed utilize the ATT user data and my model number showed as the carrier variant, which confused the ATT rep lol
So I saw a similar comment to Techgoon's on the forum, and threw my sim card into an old Lumia 950, and I immediately got a message on the 950 that call protect was enabled. I put my sim card back in the note 10 and got backthe ATT locked features, so wifi calling and call protect enabled with no issue afterwards. One thing that I noticed is that I do not have a VOLTE option under carrier connectivity settings, though under my sim card information it does show I have LTE voice so I guess that's all that matters.
I do have one lingering question if anyone can help, my software version is that of the firmware posted in august, so my last security patch is July. OTA Update check claims I'm up to date, is there a way to push for the latest firmware, or is this kind of another quirk of having the Odin installed firmware?
Edit - right after posting this I received a notification that ATT Mobile Security and Call protect were removed from my account! LTE still shows under my sim information, but the IMS registration status now says "Not Registered" . It appears as though I still have wifi calling and VOLTE, but I wonder how long till I have to swap my sim around again -.-.
This whole situation makes no sense to me, I had a Pixel 3, and a Sony XZ, neither ATT phones but both worked fully with all of ATT features, so why is it that Samsung gets black listed if its not the ATT version?
Click to expand...
Click to collapse
what variant exactly do u have? when u say unlocked samsung do u mean a U1 device? u mention unlocking and rooting is not an option.. im curious as to wat model u have specifically as i am trying to determine which firmware is interchangeable.
In my own experiences with ATT, they are terrible when it comes to getting certain carrier features to work.
First, the phone has to be an original ATT branded one with its IMEI registered in the ATT network.
Second, you can't use the unbranded "U1" firmware (unless you flash the "U" userdata), while some features will work, VoLTE in particular will be disabled.
Third, ATT prepaid does not support VoLTE at least up until now, not even if you have the first two prerequisites fulfilled.
So, they suck in the carrier feature department, and also their data speeds are about half of the Tmobile's.
Speaking of Tmobile, even with the unbranded "U1" firmware, everything seems to work perfectly.
Just my 2cents.

Question Will the Verizon or AT&T 6 Pro models be unlocked?

I've been buying unlocked phones for years and I can't remember the last time I bought from a carrier. But I can get a 6 Pro 256GB from one of those carriers for $500 through work so I'm thinking I might try.
I guess the other thing I'd ask is if they've clarified if the Google-direct 6 Pro will support mm-wave/UWB 5G?
I guess my Google-fu was weak today. Seems the jury is stil out on the locked part, but likely locked and par for the course.
Found a doc that clarifies the 5G confusion here, too.
We need someone with Verizon or AT&T version to check if OEM Unlocking is available or greyed out.
vettejock99 said:
I've been buying unlocked phones for years and I can't remember the last time I bought from a carrier. But I can get a 6 Pro 256GB from one of those carriers for $500 through work so I'm thinking I might try.
I guess the other thing I'd ask is if they've clarified if the Google-direct 6 Pro will support mm-wave/UWB 5G?
Click to expand...
Click to collapse
Not sure about AT&T, but you buy a device from VZW, the bootloader is locked forever.
Not only that, if you buy a device from the manufacturer (Google P6P) that VZW carries, you will not be able to ensure that device through VZW, and you'll lose done VZW specific features like free 25gb cloud.
Might have changed over the last few years, but the way VZW is, I doubt it.
Call VZW customer service and straight out ask what happens, what account features do you lose, if you buy a P6P directly from Google, and add it to your VZW account.
I'll keep a 4 yr old device before I buy from a carrier again!
Guyinlaca said:
We need someone with Verizon or AT&T version to check if OEM Unlocking is available or greyed out.
Click to expand...
Click to collapse
Greyed out on Verizon
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
So now we're sure Verizon is locked, what about AT&T? Can anyone help here?
Bad ne s, this is the AT&T variant.
cloudraker said:
Bad ne s, this is the AT&T variant.
Click to expand...
Click to collapse
Ugh. Thanks for posting this. Have you paid it off and gotten it carrier unlocked? Because I was 90% sure it would allow you to unlock the bootloader then.
Or, set up off line, with no active SIM, and unlockable.
I tried offline setup and it first tells you it needs cellular or wifi to verify something. Then after connecting to wifi it says it can't be unlocked. Tried this on a 256gb p6p Verizon
AT&T is bootloader locked. I returned it and got an unlocked one from Best Buy.
BlakeSm said:
AT&T is bootloader locked. I returned it and got an unlocked one from Best Buy.
Click to expand...
Click to collapse
Sorry if lot sounds like I'm being too specific on this, but did you fully pay off the phone and ask AT&T to unlock it? I'm sure the bootloader is locked at first, but they've always allowed phones to be unblocked and that to the best of my knowledge. And they have to carrier unlock it before you'd be able to bootloader unlock it.
On the offline note, I'm pretty sure there's a way around that offline. In some cases, I bring it was earlier Samsung Galaxy phones, your had to tap a hidden white hotspot area on the instruction screen several times and it would move forward offline. Just FWIW.
nofroyo said:
I tried offline setup and it first tells you it needs cellular or wifi to verify something. Then after connecting to wifi it says it can't be unlocked. Tried this on a 256gb p6p Verizon
Click to expand...
Click to collapse
Thanks. Hopefully there's still a way per my message above.
vettejock99 said:
Sorry if lot sounds like I'm being too specific on this, but did you fully pay off the phone and ask AT&T to unlock it? I'm sure the bootloader is locked at first, but they've always allowed phones to be unblocked and that to the best of my knowledge. And they have to carrier unlock it before you'd be able to bootloader unlock it.
On the offline note, I'm pretty sure there's a way around that offline. In some cases, I bring it was earlier Samsung Galaxy phones, your had to tap a hidden white hotspot area on the instruction screen several times and it would move forward offline. Just FWIW.
Click to expand...
Click to collapse
I didn't. It was easier to just return it and go to Best Buy. No hassle.
vettejock99 said:
Thanks. Hopefully there's still a way per my message above.
Click to expand...
Click to collapse
Sorry for the confusion I was able to reach the home screen in offline setup mode. What I was referring to is using the offline trick to unlock the bootloader. Unfortunately I was unable to unlock it even with the offline setup. Sigh I probably have to get an unlocked model if I want to root. Using vzw was the cheapest route for me. This was on a Verizon p6p
cloudraker said:
Bad ne s, this is the AT&T variant.
Click to expand...
Click to collapse
Makes me wonder if you could get it sim unlocked via a 3rd party and then be able to unlock the bootloader after?
DragohD said:
Makes me wonder if you could get it sim unlocked via a 3rd party and then be able to unlock the bootloader after?
Click to expand...
Click to collapse
That's what I was wondering too.
DragohD said:
Makes me wonder if you could get it sim unlocked via a 3rd party and then be able to unlock the bootloader after?
Click to expand...
Click to collapse
What do you mean exactly?
bobby janow said:
What do you mean exactly?
Click to expand...
Click to collapse
Well in the screenshot, it says "unavailable on carrier-locked devices" underneath the OEM unlocking toggle, so instead of having to go through AT&T to get it sim unlocked, what if you use a 3rd party paid service to sim unlock the device? would that allow you to also unlock the bootloader? And if so, would it work for the other carrier variants too?
DragohD said:
Well in the screenshot, it says "unavailable on carrier-locked devices" underneath the OEM unlocking toggle, so instead of having to go through AT&T to get it sim unlocked, what if you use a 3rd party paid service to sim unlock the device? would that allow you to also unlock the bootloader? And if so, would it work for the other carrier variants too?
Click to expand...
Click to collapse
Oh I see. I believe that's outside the purview of this forum since 3rd party paid services are frowned upon. So you're pretty much on your own there.

Question Verizon Carrier Lock

I Searched the forum but could not find an answer. I have been out of the ROM game for a few years. I know what I did was ill advised, please be merciful
I bought a Verizon Pixel 6 Pro off of Facebook. I knew to check that the IMEI was not on the stolen list and verified that it was paid off, but I get en error when I put my Visible Sim card in the phone. It says "Sim card isn't supported. Ask Verizon if this device can be unlocked."
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I called Verizon and the rep said that if I wait 60 days from the phone's original activation it should unlock automatically even though I don't have Verizon Service. The Rep said that I could use this device on Verizon Prepaid or regular service, but I have $5 months for referrals on Visible, that I would lose if I switched.
The Rep also said that you can request an unlock since the phone was paid off and IMEI was clear, but that I could not because in their system I was not the phone's owner. They could not tell me the date when the phone was activated because it would be a privacy issue.
I tried to work it out with the person I bought the phone from to get them to request the unlock, but got ghosted.
Questions:
1.) Does anyone know if it is true that my phone will unlock after 60 days without Verizon Service?
2.) If I put the phone on Verizon PrePaid service for 60 days, would that count as service and get it unlocked?
3.) If I activate on Verizon Prepaid or activate on no contract post paid will it take the last owner of the phone off of their "record" at Verizon so I can just request that the carrier lock be removed myself?
Thank you!
PS Once I get this figured out I will post what happened for anyone else that might run into this in the future.
As far as I was aware, all Verizon phones are carrier (erroneously called SIM) unlocked from the start. I've been away from Verizon for 5+ years, though, so that might've changed.
Note that just as has been said multiple times in multiple threads in this section (and every other possible phone section), that carrier unlock won't be the same as bootloader unlock, which will be impossible except by winning some kind of rare bootloader lottery, per se. (effectively never).
It's possible you don't want to unlock the bootloader since you only mention carrier unlocking, but I just wanted to head that part off just in case that's where you end up leading the conversation, so forgive me if I'm mistaken.
Hopefully, someone else with modern experience with Verizon can answer your two specific questions, however.
roirraW edor ehT said:
As far as I was aware, all Verizon phones are carrier (erroneously called SIM) unlocked from the start. I've been away from Verizon for 5+ years, though, so that might've changed.
Note that just as has been said multiple times in multiple threads in this section (and every other possible phone section), that carrier unlock won't be the same as bootloader unlock, which will be impossible except by winning some kind of rare bootloader lottery, per se. (effectively never).
It's possible you don't want to unlock the bootloader since you only mention carrier unlocking, but I just wanted to head that part off just in case that's where you end up leading the conversation, so forgive me if I'm mistaken.
Hopefully, someone else with modern experience with Verizon can answer your two specific questions, however.
Click to expand...
Click to collapse
Having ROM'ed lots of phones years ago, it was my first though to be able to change it by modifying the bootloader and/or firmware. I quickly ruled that out with the search feature before posting. (bummer)
I do appreciate you pointing this out to keep this thread on track. I witnessed some of the other disasters in my searching.
Yeah it’s true Verizon locks their phone for 60 days to their network and then unlocks it automatically. I’m not exactly sure if the device has to be continuously active though to be unlocked but I know that it had to be activated and used on their network to start the timer.
What you can try doing is to use online unlock services like drsim and try to get in unlocked with imei number. It’s not free but it might be worth it if you don’t wanna wait.
Is the 60 day unlock based on network checks? Or is it something really stupid like based on the system DATE? Might be worth trying to set the clock ahead and see if that fixes it.
96carboard said:
Is the 60 day unlock based on network checks? Or is it something really stupid like based on the system DATE? Might be worth trying to set the clock ahead and see if that fixes it.
Click to expand...
Click to collapse
I'm not sure if its based on network checks or something else. I did try to set the date ahead (2 months and a few days out) and it gave me the same message with the Visible sim card.
daniel_tychanow said:
Yeah it’s true Verizon locks their phone for 60 days to their network and then unlocks it automatically. I’m not exactly sure if the device has to be continuously active though to be unlocked but I know that it had to be activated and used on their network to start the timer.
What you can try doing is to use online unlock services like drsim and try to get in unlocked with imei number. It’s not free but it might be worth it if you don’t wanna wait.
Click to expand...
Click to collapse
Thanks for the suggestion. I did try a couple unlock services, and they say they can't do it when I enter my info.
so what happened here i have the same issue but i got it from google and they mistakenly sent me the Verizon model
in my case the phone is new
billycar11 said:
so what happened here i have the same issue but i got it from google and they mistakenly sent me the Verizon model
in my case the phone is new
Click to expand...
Click to collapse
You don't want a Verizon version... return it and get what you meant to get.
dmarden said:
You don't want a Verizon version... return it and get what you meant to get.
Click to expand...
Click to collapse
Yeah it sucks about the locked bootloader and junk but google won't exchange it for me even though the order say unlocked and I have this.
Because it's past 15 days.
Anyway I had to call vzw like 50 time only to be told 49 times if I don't have an account we can't help you bye. It took 7 hours of calling.
I finally got them to give me a complementary esim to unlock it and now it's ok
billycar11 said:
Yeah it sucks about the locked bootloader and junk but google won't exchange it for me even though the order say unlocked and I have this.
Because it's past 15 days.
Anyway I had to call vzw like 50 time only to be told 49 times if I don't have an account we can't help you bye. It took 7 hours of calling.
I finally got them to give me a complementary esim to unlock it and now it's ok
Click to expand...
Click to collapse
That's ridiculous... they don't have a choice, 15 days or not unless you are not saying something relevant to the story.
If you ordered A and they shipped B... they have to fix it. Dispute the charge with your credit card company if needed.
trilandun said:
I Searched the forum but could not find an answer. I have been out of the ROM game for a few years. I know what I did was ill advised, please be merciful
I bought a Verizon Pixel 6 Pro off of Facebook. I knew to check that the IMEI was not on the stolen list and verified that it was paid off, but I get en error when I put my Visible Sim card in the phone. It says "Sim card isn't supported. Ask Verizon if this device can be unlocked."
View attachment 5539587
I called Verizon and the rep said that if I wait 60 days from the phone's original activation it should unlock automatically even though I don't have Verizon Service. The Rep said that I could use this device on Verizon Prepaid or regular service, but I have $5 months for referrals on Visible, that I would lose if I switched.
The Rep also said that you can request an unlock since the phone was paid off and IMEI was clear, but that I could not because in their system I was not the phone's owner. They could not tell me the date when the phone was activated because it would be a privacy issue.
I tried to work it out with the person I bought the phone from to get them to request the unlock, but got ghosted.
Questions:
1.) Does anyone know if it is true that my phone will unlock after 60 days without Verizon Service?
2.) If I put the phone on Verizon PrePaid service for 60 days, would that count as service and get it unlocked?
3.) If I activate on Verizon Prepaid or activate on no contract post paid will it take the last owner of the phone off of their "record" at Verizon so I can just request that the carrier lock be removed myself?
Thank you!
PS Once I get this figured out I will post what happened for anyone else that might run into this in the future.
Click to expand...
Click to collapse
Did you ever figure this out? I bought a used s22+, checked with 4 different Verizon reps and they said they phone is unlocked. But of course I cant use it on another network (have tried on MintMobile which is Tmobile now). It just says "this phone cant be activated on another network"

Categories

Resources