HTC One M9 Stuck in bootloader loop??? - One (M9) Q&A, Help & Troubleshooting

Hi Guys cut a long story short bought a "new" M9 from ebay. apparently it came rooted, alerted by installing my banking app, so I downloaded an app Super user to " un-root" the phone, however this made android not to load.
TDRW was installed when I got the phone.... ebay user lying saying I tried to root the phone, which I didnt and never have . Tried to install custom ROMS but all i'm getting is the Bootloader screen when I reboot. Firmware version 1.32.651.30, tried to update firmware but I get an error that the phone is not connected to USB after the program tries to send and it hangs on the picture of a phone with a green circle in it(error 155) . I tried Android Revolution ROM and all i'm getting now after that ROM sucessfully installed is the phone looping into the HTC bootloader screen....Any help is much appreciated...I have a brand new shiny HTC brick...Im willing to pay the user that comes up with a solution within reason....
Phone is S-OFF and I can get to HTC Recovery and TDRW .

imranzul said:
Hi Guys cut a long story short bought a "new" M9 from ebay. apparently it came rooted, alerted by installing my banking app, so I downloaded an app Super user to " un-root" the phone, however this made android not to load.
TDRW was installed when I got the phone.... ebay user lying saying I tried to root the phone, which I didnt and never have . Tried to install custom ROMS but all i'm getting is the Bootloader screen when I reboot. Firmware version 1.32.651.30, tried to update firmware but I get an error that the phone is not connected to USB after the program tries to send and it hangs on the picture of a phone with a green circle in it(error 155) . I tried Android Revolution ROM and all i'm getting now after that ROM sucessfully installed is the phone looping into the HTC bootloader screen....Any help is much appreciated...I have a brand new shiny HTC brick...Im willing to pay the user that comes up with a solution within reason....
Phone is S-OFF and I can get to HTC Recovery and TDRW .
Click to expand...
Click to collapse
https://www.androidfilehost.com/?fid=96042739161892383
Download ruu from above link. Rename it OPAJIMG.zip. Copy it to an sdcard and put sdcard in phone. Reboot to download mode.
The phone should auto detect the file and prompt to install it :good:
Sent from my HTC One M9 using Tapatalk

Danny201281 said:
https://www.androidfilehost.com/?fid=96042739161892383
Download ruu from above link. Rename it OPAJIMG.zip. Copy it to an sdcard and put sdcard in phone. Reboot to download mode.
The phone should auto detect the file and prompt to install it :good:
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
Can I not install this file onto Internal storage??? Further to that Im in UK on 02 UK , will it matter that i'm installing a US carriers ROM.??

imranzul said:
Can I not install this file onto Internal storage???
Click to expand...
Click to collapse
No unfortunately not. When the ruu installs it will wipe your internal storage. So it must be on an sdcard.
You can flash it with fastboot if you can get a USB connection to your PC
Sent from my HTC One M9 using Tapatalk
---------- Post added at 08:25 PM ---------- Previous post was at 08:16 PM ----------
imranzul said:
Further to that Im in UK on 02 UK , will it matter that i'm installing a US carriers ROM.??
Click to expand...
Click to collapse
For this I'm not sure. Sprint usually have different hardware to International models. Which means you normally have to use Sprint firmware. I'm not sure if this applies to the M9 though. It was certainly the case with the M7.
Was the phone working with your O2 service before the problem started?
Sent from my HTC One M9 using Tapatalk

Danny201281 said:
No unfortunately not. When the ruu installs it will wipe your internal storage. So it must be on an sdcard.
You can flash it with fastboot if you can get a USB connection to your PC
Sent from my HTC One M9 using Tapatalk
---------- Post added at 08:25 PM ---------- Previous post was at 08:16 PM ----------
For this I'm not sure. Sprint usually have different hardware to International models. Which means you normally have to use Sprint firmware. I'm not sure if this applies to the M9 though. It was certainly the case with the M7.
Was the phone working with your O2 service before the problem started?
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
Was working on O2 i'm on 4G and all I was getting is Edge, was not downloading the software update to Lollipop, the phone was a US version, i'm sure, I'm downloading that file if its not suitable please advise.

imranzul said:
Was working on O2 i'm on 4G and all I was getting is Edge, was not downloading the software update to Lollipop, the phone was a US version, i'm sure, I'm downloading that file if its not suitable please advise.
Click to expand...
Click to collapse
The ruu is definitely suitable for that device. Sprint phones are designed to use US CDMA networks while International phones are designed to use GSM networks.
I am also in the UK and have always used international GSM devices. I don't know if it's possible to convert a Sprint CDMA phone to use 4G in the UK.
But that ruu will return the device to stock unrooted Sprint software. It will get the phone working but I can't guarantee you will be able to gain 4G access as it could be subject to hardware difference in the Sprint device.
Sent from my HTC One M9 using Tapatalk
---------- Post added at 09:07 PM ---------- Previous post was at 08:52 PM ----------
imranzul said:
Was working on O2 i'm on 4G and all I was getting is Edge, was not downloading the software update to Lollipop, the phone was a US version, i'm sure, I'm downloading that file if its not suitable please advise.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3166761
Check this thread, sorry but it seems that Sprint devices cannot use 4G on a GSM network.
If the device was s-off when you received it then it was definitely tampered with before you purchased it. Maybe you can get a refund or a replacement GSM device by going back to the seller. Using the RUU will remove all traces of root but the device will remain s-off.
Sent from my HTC One M9 using Tapatalk

Danny201281 said:
The ruu is definitely suitable for that device. Sprint phones are designed to use US CDMA networks while International phones are designed to use GSM networks.
I am also in the UK and have always used international GSM devices. I don't know if it's possible to convert a Sprint CDMA phone to use 4G in the UK.
But that ruu will return the device to stock unrooted Sprint software. It will get the phone working but I can't guarantee you will be able to gain 4G access as it could be subject to hardware difference in the Sprint device.
Sent from my HTC One M9 using Tapatalk
---------- Post added at 09:07 PM ---------- Previous post was at 08:52 PM ----------
http://forum.xda-developers.com/showthread.php?t=3166761
Check this thread, sorry but it seems that Sprint devices cannot use 4G on a GSM network.
If the device was s-off when you received it then it was definitely tampered with before you purchased it. Maybe you can get a refund or a replacement GSM device by going back to the seller. Using the RUU will remove all traces of root but the device will remain s-off.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
Fantastic thanks for the advice, I will try and install the ROM tomorrow, and if successful will PM you, for what I promised...

Ok the Phone is working thank you very much, its a full on SPRINT handset in the UK. I cant get 4G to work all i'm getting is GPRS...calls and SMS are fine...any ideas?

Related

O2 OTA Red Triangle of Death

Hello Guys (and gals). Having an issue applying O2's new 2.17 OTA update. I did have my device rooted and CWM installed but noting else after that (no custom roms, etc.). I have tried every unrooting method (flashboot signed recovery and signed boot, relocking bootloader, etc), running RUU manually (only O2 UK RUU is 1.26 - my device was OTA 1.29, hboot 0.96 so I am getting 140 Bootloader version error).
Is there anything i can do to force on the legit O2 OTA that was released (past the phone going down a storm drain and the insurance claimed for a new device??? Not that I would do that of course ). I would like to be able to run OTA's handy in the future - but rooting does have its benifits - but for now, any assist on helping with the O2 OTA would be greatly appreciated.
You cannot accept an OTA update with CWM installed.
You must have stock recovery installed to accept the OTA.
Sent from my SGH-T999 using Tapatalk 2
You can't use a ruu lower than the version your on now, you need 1.29 or 2.17
sent from my One X using xda venom premium
I think i'm having the same problem...
I bought the phone 2nd hand and the guy who i bought it from said that he'd removed/disabled the bootloader, but it doesn't look like it.
How can i removed/disable it to be able to get the o2 update?
jimbogreen said:
I think i'm having the same problem...
I bought the phone 2nd hand and the guy who i bought it from said that he'd removed/disabled the bootloader, but it doesn't look like it.
How can i removed/disable it to be able to get the o2 update?
Click to expand...
Click to collapse
you need stock rom (either from nandroid back up or installed from a RUU), stock boot.img and stock recovery.img
stock .img's you can find here http://db.tt/cT6aTj7B
Sent from my Transformer TF101 using xda app-developers app
Have you flashed any system mods or deleted any system apps?
sent from my One X using xda venom premium
---------- Post added at 05:46 PM ---------- Previous post was at 05:44 PM ----------
jimbogreen said:
I think i'm having the same problem...
I bought the phone 2nd hand and the guy who i bought it from said that he'd removed/disabled the bootloader, but it doesn't look like it.
How can i removed/disable it to be able to get the o2 update?
Click to expand...
Click to collapse
Can you get into the bootloader? (hold volume down and power button for 10 seconds)
sent from my One X using xda venom premium
I'm pretty sure I can - the bootloader screen came up when I tried to install the update.
And no, I've never flashed the system mods or deleted any system apps, but would i need to check with the guy I bought it from first?
Being a complete noob at this stuff - will going to the boot screen do anything if I don't do anything from there?
jimbogreen said:
I'm pretty sure I can - the bootloader screen came up when I tried to install the update.
And no, I've never flashed the system mods or deleted any system apps, but would i need to check with the guy I bought it from first?
Being a complete noob at this stuff - will going to the boot screen do anything if I don't do anything from there?
Click to expand...
Click to collapse
Just going into the bootloader won't cause any damage.
What version are you on now? You could always run a ruu to get it back to complete stock then try performing the ota.
sent from my One X using xda venom premium
As I said at the start, I stripped everything back (original signed boot and recovery flashed, root removed, SU apk's removed, the works). I am going to try http://forum.xda-developers.com/showthread.php?t=1606676&page=21 - post by dominicwilde to see how that goes...but if there are any furter ideas, they are still appreciated.
jimbogreen said:
I think i'm having the same problem...
I bought the phone 2nd hand and the guy who i bought it from said that he'd removed/disabled the bootloader, but it doesn't look like it.
How can i removed/disable it to be able to get the o2 update?
Click to expand...
Click to collapse
Follow this process: http://forum.xda-developers.com/showthread.php?p=28665193#post28665193
Takes a bit of time, but easy enough and it got me the 2.17 update!!! Massive thanks to dominicwilde
xbrico said:
Follow this process: http://forum.xda-developers.com/showthread.php?p=28665193#post28665193
Takes a bit of time, but easy enough and it got me the 2.17 update!!! Massive thanks to dominicwilde
Click to expand...
Click to collapse
I'm not sure this is what I need though as I'm after the O2 update that came out yesterday and this guide is from July.
Any thoughts?
jimbogreen said:
I'm not sure this is what I need though as I'm after the O2 update that came out yesterday and this guide is from July.
Any thoughts?
Click to expand...
Click to collapse
Can anyone help with the above? I'm sorta happy to do the process, but I just want to make sure its the right one for my phone.
my software version is 1.29.206.11

My Phone no longer boots - completly my fault , can someone help please

Hello I really hope someone can help me.
My phone did the htc one x update (sense 5??) yesterday and i decided to wipe my phone to give it a fair chance to impress me.
as i was copying files over something got corrupt and i lost all my photos, i downloaded various apps to "undelete" but all needed root access.
I never wanted to root my phone but these photos are very important and can never be replaced now.
I used HTCDEV and unlocked the bootloder and the undelete apks still didnt work.
I followed instructions from some youtube video (i know .. like i say i know this is my fault) and then phone no longer boots
I can get into CWM etc and have installed 2 roms that i had downloaded from here and a nandbackup from here and still get same results - nothing
could someone please help me fix my phone (i have accepted i have now lost all my stuff)
thank you for your time and patience
larry.
Same boat, different quarters
looks like you and i have almost identical issues, perhaps the chap that helps you can help me as well.
htc one x, with rogers, with clockworkmod installed, nandroid backup already created.
so, my phone is rooted, has been for awhile. i attempted to install a version of cyanogen mod about half an hour ago using hte fastboot flash boot boot.img command.
it seemed to go fine
my phone can no longer boot past the htc screen. it appears to be trying to boot into recovery, but failing for some reason.
i tryed restoring my nandroid backup, no sd card detected. as anyone responding ot this will know, one x has no SD, but does have an internal SD partition. i couldn' even select my nandroid to restore it.
ive been searching for an HTC ruu to run without sucess, ruu's are only available for the US ATT model.
any help is welcome. thanks in advance.
@Wackywilly522 if you have the Rogers one x you are in the wrong forum, and anything you flash from this forum will damage your phone. You need to be in the Rogers, telstra, at&t forum. This is for the tegra 3 international one x
Sent from my HTC One X using XDA Premium 4 mobile app
---------- Post added at 06:52 AM ---------- Previous post was at 06:41 AM ----------
@larrytango go take a look at recent posts from @MrT69 he has some advice for recovering data
Sent from my HTC One X using XDA Premium 4 mobile app
Thank you for peoples replies.
I understand that my data is 99% sure all gone , at present I just wish to get phone to actually boot.
I thought loading a new rom / nandbackup would have let it boot but I must have damaged something?
I am sorry for being a 'noob' when it comes to this but any help on steps to get the phone to actually be able to make a call would be most helpful.
Thank you once again for your help.
larrytango said:
Hello I really hope someone can help me.
My phone did the htc one x update (sense 5??) yesterday and i decided to wipe my phone to give it a fair chance to impress me.
as i was copying files over something got corrupt and i lost all my photos, i downloaded various apps to "undelete" but all needed root access.
I never wanted to root my phone but these photos are very important and can never be replaced now.
I used HTCDEV and unlocked the bootloder and the undelete apks still didnt work.
I followed instructions from some youtube video (i know .. like i say i know this is my fault) and then phone no longer boots
I can get into CWM etc and have installed 2 roms that i had downloaded from here and a nandbackup from here and still get same results - nothing
could someone please help me fix my phone (i have accepted i have now lost all my stuff)
thank you for your time and patience
larry.
Click to expand...
Click to collapse
Hey Larry, I m sorry for the loss of your data. Happened to me too once. Can you plz explain in detail what you actually did? I would like to help you to at least get the phone working. I m on my mobile now. As soon as I can get a PC, I'll try to help you as best I can.
Sent from my HTC One X using xda premium
---------- Post added at 07:56 PM ---------- Previous post was at 07:49 PM ----------
You were on stock Sense 5 4.2.2. So you are on HBOOT 1.72. When you unlock the bootloader and root the phone, the process wipes everything on your phone and your SD storage. So that's why you lost all the photos and everything. But if you have that data backed up somewhere on cloud, you can get it back.
Now as far as the phone not booting, you have CWM and you can get into it. Do you have superuser installed?
As you are on HBOOT 1.72, not every ROM can be flashed into your device now. Plz check the ROM if it can be installed on your device.
If it can be, a boot.img has to be flashed and then the zip can be flashed via CWM.
Sent from my HTC One X using xda premium
blinkash said:
Hey Larry, I m sorry for the loss of your data. Happened to me too once. Can you plz explain in detail what you actually did? I would like to help you to at least get the phone working. I m on my mobile now. As soon as I can get a PC, I'll try to help you as best I can.
Sent from my HTC One X using xda premium
---------- Post added at 07:56 PM ---------- Previous post was at 07:49 PM ----------
You were on stock Sense 5 4.2.2. So you are on HBOOT 1.72. When you unlock the bootloader and root the phone, the process wipes everything on your phone and your SD storage. So that's why you lost all the photos and everything. But if you have that data backed up somewhere on cloud, you can get it back.
Now as far as the phone not booting, you have CWM and you can get into it. Do you have superuser installed?
As you are on HBOOT 1.72, not every ROM can be flashed into your device now. Plz check the ROM if it can be installed on your device.
If it can be, a boot.img has to be flashed and then the zip can be flashed via CWM.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thank you SO SO SO MUCH , after reading this I understood what I had to do, and my phone is now working (altho my stuff is still lost, at least i have a phone that works again)
larrytango said:
Thank you SO SO SO MUCH , after reading this I understood what I had to do, and my phone is now working (altho my stuff is still lost, at least i have a phone that works again)
Click to expand...
Click to collapse
You lost your data is due to the fact that you unlocked your bootloader for the very first time. There is a prompt saying that you will lose all your data and advice you to back it up. Which probably you didnt that is why this results.

Update SM-T807A without Service

Hello,
I purchased a Galaxy tab S (SM-T807A) from a friend and wanted to use it just over wifi. Is there a way to get system updates without a carrier service? Or do I need to root it to have that ability? It is currently running 4.4.2 which isn't bad, it would just be nice to get it up to lollipop. Thanks in advance!!
Only way is via odin, but att don't release updates for odin.
However Tmobile do and your device is essentially the same. Whether odin will flash it on your device or refuse or not I don't know.
It's your call.
The only other way is to root via kingroot/Kingoroot then ask someone who is also rooted to pull the system.img from their device and upload it so you can flash back to your device.
However you would also need to flash the bootloader and radio partitions for everything to work properly, something you can only really do with odin.
Ok, that sounds like more effort than it is worth. Thank you for the response. If I get the tablet unlocked by the original owner and take it over to Verizon would it be updatable or would it still look at the AT&T servers?
ksulliv said:
Ok, that sounds like more effort than it is worth. Thank you for the response. If I get the tablet unlocked by the original owner and take it over to Verizon would it be updatable or would it still look at the AT&T servers?
Click to expand...
Click to collapse
Odian is much eaiser than kies.
You are lucky, someone in this forum uploded the stock firmware here: drive.google.com/folderview?id=0B7ndOWpeCEJ4NFVHZmtvTFN0UFU&usp=sharing
I'm still looking for lollipop stock firmware of T707A.
If you have a Best Buy near you with a Samsung Experience inside, they can update it for you. Make sure you back up everything you need.
---------- Post added at 02:22 PM ---------- Previous post was at 02:20 PM ----------
Check if it has CDMA on it first. I know the Verizon Tab S has GSM on it, but don't know about vice versa.
shepliu said:
Odian is much eaiser than kies.
You are lucky, someone in this forum uploded the stock firmware here: drive.google.com/folderview?id=0B7ndOWpeCEJ4NFVHZmtvTFN0UFU&usp=sharing
I'm still looking for lollipop stock firmware of T707A.
Click to expand...
Click to collapse
You're still on kitkat? Should have received the update by now.
ashyx said:
You're still on kitkat? Should have received the update by now.
Click to expand...
Click to collapse
No, I sold the unicorn device

D851 lollipop KDZ?

I'm not new to roms and rooting/flashing but recently I bought an LG G3 on ebay. The phone model says it was an unlocked d851. I know it's the T-Mobile variant and it even says it's D851 on the system settings. It is currently on kitkat 4.4.2. The point is, I want to flash the Lollipop kdz for the T-Mobile variant but whenever I power the phone on, I get the Viaero Wireless bootloader and the phone does not have any T-Mobile apps whatsoever. Any suggestions on what I can do in this situation? Any help would be highly appreciated
I posted this up on the Q&A, Help and Troubleshooting section but I was getting no help. Can anyone guide this grasshopper? I just want to know if its possible to flash T-Mobile kdz on this phone even though it says Viaero Wireless. (I flashed CloudyG3 2.5 as the D851 variant but no problems so far.):good:
RicardoSal24 said:
I'm not new to roms and rooting/flashing but recently I bought an LG G3 on ebay. The phone model says it was an unlocked d851. I know it's the T-Mobile variant and it even says it's D851 on the system settings. It is currently on kitkat 4.4.2. The point is, I want to flash the Lollipop kdz for the T-Mobile variant but whenever I power the phone on, I get the Viaero Wireless bootloader and the phone does not have any T-Mobile apps whatsoever. Any suggestions on what I can do in this situation? Any help would be highly appreciated
I posted this up on the Q&A, Help and Troubleshooting section but I was getting no help. Can anyone guide this grasshopper? I just want to know if its possible to flash T-Mobile kdz on this phone even though it says Viaero Wireless. (I flashed CloudyG3 2.5 as the D851 variant but no problems so far.):good:
Click to expand...
Click to collapse
You mean the Viaero Wireless boot animation.
You'll be good to go ahead and flash T-Mobile D851 ROM's since it is a true D851 device. Sounds like its pretty much been flashed with a ROM already. Have you checked to see if it has root access? If not download Root Checker and test it. If not rooted then just go through the normal root process, install the recovery, and then flash the ROM you want. You'll be good to go.
Sent from my SM-N920T using Tapatalk
---------- Post added at 10:31 AM ---------- Previous post was at 10:27 AM ----------
I only saw the first part of your post. I didn't see the part where you were able to flash Cloudy haha. So yes you're definitely okay to flash any D851 ROM or firmware.
Sent from my SM-N920T using Tapatalk
ludeawakening said:
You mean the Viaero Wireless boot animation.
You'll be good to go ahead and flash T-Mobile D851 ROM's since it is a true D851 device. Sounds like its pretty much been flashed with a ROM already. Have you checked to see if it has root access? If not download Root Checker and test it. If not rooted then just go through the normal root process, install the recovery, and then flash the ROM you want. You'll be good to go.
Sent from my SM-N920T using Tapatalk
---------- Post added at 10:31 AM ---------- Previous post was at 10:27 AM ----------
I only saw the first part of your post. I didn't see the part where you were able to flash Cloudy haha. So yes you're definitely okay to flash any D851 ROM or firmware.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Haha indeed. But I will mention that there was no root access when it first arrived. It was completely stock. But I just wanted to make sure first since we're getting Marshmallow soon and I wanted to upadate it. I'm going to be on Cloudy for a while. Thanks for your help :good:
No problem at all. I wish I still had my G3 to play with. Right now I have the N900T Note 3 and on a Dev team for it. Too bad it's not getting official MM, but we never have a problem making unofficial things here at XDA. Lol
Sent from my SM-N920T using Tapatalk
Would I be able to recover my phone if it was bricked if flashing the kdz went wrong? A friend of mine had the g4 from sprint and he was on a bootloop and I downloaded what was suppose to be the sprint firmware of the g4 and after flashing it there was an error and the screen is all black. Nothing lights up and it only makes a sound when plugging it to the computer but I cant go into its stock recovery or download mode. I just dont want this to happen to my g3
RicardoSal24 said:
Would I be able to recover my phone if it was bricked if flashing the kdz went wrong? A friend of mine had the g4 from sprint and he was on a bootloop and I downloaded what was suppose to be the sprint firmware of the g4 and after flashing it there was an error and the screen is all black. Nothing lights up and it only makes a sound when plugging it to the computer but I cant go into its stock recovery or download mode. I just dont want this to happen to my g3
Click to expand...
Click to collapse
I can search that and get back with you. I'm actually not sure and can't give you an answer on that right now. I will let you know as soon as I find out. I've personally never run into that problem on a G3. Hopefully there is a program like Odin for Samsung devices.
Sent from my SM-N920T using Tapatalk
ludeawakening said:
I can search that and get back with you. I'm actually not sure and can't give you an answer on that right now. I will let you know as soon as I find out. I've personally never run into that problem on a G3. Hopefully there is a program like Odin for Samsung devices.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Thanks again :good:
Oh I actually do remember how to restore an LG if you ever get a bootloop.
You go to LG's site and download and install the LG PC Suite. Make sure to have the USB/modem drivers for your phone installed as well. Once you get the program installed, run it and plug the phone up in download mode. To do that you press and hold volume + when plugging in the usb cable. The PC Suite will recognize the phone and you click repair. Just follow the instructions after that.
That should work for the G4 as well.
Sent from my SM-N920T using Tapatalk
---------- Post added at 12:44 AM ---------- Previous post was at 12:43 AM ----------
It will automatically install the latest released firmware.
Sent from my SM-N920T using Tapatalk
Is there any tweaking required like LG Flash Tool working on an older date? (Changing date and time, etc.)
I don't think you'll need to do any tweaking.
Sent from my SM-N920T using Tapatalk
I will be sure to try it on the G4 first. Thanks for your tips and help :good:
Any time man. I definitely don't mind helping people try to get phones back up and running. I remember how frustrating it was when I was a novice. Haha
If you ever have any problems you can PM and I will try to help you out.
Sent from my SM-N920T using Tapatalk
Will do :good:

Help : htc 10 can't connect to the camera

I bought a new htc 10 a week ago..and updated to nogut..its firmware version is 2.42.709.7 and its a tiwanese variant i think..4/5 days after buying im having some camera issues..sometimes it says can't connect to the camera..on that time no apps can access the camera..sometimes camera works for a short time then crushes and doesn't open at all..i tried all possible solutions like cache clear,data clear,safe mode,reset..but doesn't work..is it a hardware problem or firmware problem? I'm worried about my new phone..plz help..
Have you considered unlocking the bootloader and flashing the correct RUU for your region?
I just went through the same challenge myself with a Taiwan (709) region ROM trying to flash the North American version of the firmware.
Let me know if you need help.
Sent from my HTC 10 using Tapatalk
deltanayeem said:
I bought a new htc 10 a week ago..and updated to nogut..its firmware version is 2.42.709.7 and its a tiwanese variant i think..4/5 days after buying im having some camera issues..sometimes it says can't connect to the camera..on that time no apps can access the camera..sometimes camera works for a short time then crushes and doesn't open at all..i tried all possible solutions like cache clear,data clear,safe mode,reset..but doesn't work..is it a hardware problem or firmware problem? I'm worried about my new phone..plz help..
Click to expand...
Click to collapse
If a factory reset doesnt get rid of the problem take it back. Its that simple.
---------- Post added at 05:07 AM ---------- Previous post was at 05:06 AM ----------
BillTheCat said:
Have you considered unlocking the bootloader and flashing the correct RUU for your region?
I just went through the same challenge myself with a Taiwan (709) region ROM trying to flash the North American version of the firmware.
Let me know if you need help.
Click to expand...
Click to collapse
You can flash RUU with a locked bootloader. No need to go unlocked.
As it is a taiwan region rom, will it be a conflict to flash RUU rom?
yldlj said:
If a factory reset doesnt get rid of the problem take it back. Its that simple.
---------- Post added at 05:07 AM ---------- Previous post was at 05:06 AM ----------
You can flash RUU with a locked bootloader. No need to go unlocked.
Click to expand...
Click to collapse
You need to change the CID and MID to match the region of the desired RUU. So far as I know, for that, you need to unlock.
Sent from my HTC 10 using Tapatalk
BillTheCat said:
You need to change the CID and MID to match the region of the desired RUU. So far as I know, for that, you need to unlock.
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Click to collapse
Yeah correct but he could just flash the .709 TW RUU. No need to change region just because his camera doesn't work. Also his phone is only 5 days old and doesnt work as it should so i think suggesting something that will void warranty is wrong.
---------- Post added at 07:58 AM ---------- Previous post was at 07:57 AM ----------
deltanayeem said:
As it is a taiwan region rom, will it be a conflict to flash RUU rom?
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Click to collapse
Flash the RUU for your phone. Your better off just factory resetting if your phone is already stock unmodifyed.
yldlj said:
Yeah correct but he could just flash the .709 TW RUU. No need to change region just because his camera doesn't work. Also his phone is only 5 days old and doesnt work as it should so i think suggesting something that will void warranty is wrong.
---------- Post added at 07:58 AM ---------- Previous post was at 07:57 AM ----------
Flash the RUU for your phone. Your better off just factory resetting if your phone is already stock unmodifyed.
Click to expand...
Click to collapse
Where can i download the taiwanese rom 2.42.709.7.
I found us rom,but can't find the taiwanese rom
deltanayeem said:
Where can i download the taiwanese rom 2.42.709.7.
I found us rom,but can't find the taiwanese rom
Click to expand...
Click to collapse
I cant find N ROM for your phone. Only the last MM one.
deltanayeem said:
Where can i download the taiwanese rom 2.42.709.7.
I found us rom,but can't find the taiwanese rom
Click to expand...
Click to collapse
That's the trick, isn't it? This is one more reason why going with a NA or WWE will be easier for you in the long run - the websites you'll be using as resources are in English. Besides, why would you want a TW ROM if you're not in TW?
I just went through this myself a week ago. Like you, I bought a TW phone off Ebay and it came with a 709 region ROM. But some apps in the ROM were only for that region, which was annoying. I'm also told that running a North American system will also get you OTA updates faster since they're deployed more rapidly and here first.
Unlocking the bootloader isn't hard. There are guides here on how to do it. If you want the easiest method, you can go with Sunshine for $25 and also get S-off if you decide to start experimenting with custom ROMs.
It's your decision, but I think sticking with an overseas ROM will be a challenge for you in different ways. This guide may help:
https://forum.xda-developers.com/htc-10/how-to/guide-how-to-drand-convert-htc-10-to-t3374593
I will try to unlock my phone and flash the us unlocked rom.
deltanayeem said:
I will try to unlock my phone and flash the us unlocked rom.
Click to expand...
Click to collapse
Why don't you bring it back for warranty? Unlocking your phone will void the warranty and might not be able to solve your problem (it might be a hardware problem) if your phone wasn't unlocked initially.
JazLiew said:
Why don't you bring it back for warranty? Unlocking your phone will void the warranty and might not be able to solve your problem (it might be a hardware problem) if your phone wasn't unlocked initially.
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Click to collapse
100% agreed. No reason to pay 25$ for S-Off, change the region, and flash a different ruu when the issue sounds very highly like a hardware problem. What if the issue isn't solved? 25$ down the drain. Just send it in!
JazLiew said:
Why don't you bring it back for warranty? Unlocking your phone will void the warranty and might not be able to solve your problem (it might be a hardware problem) if your phone wasn't unlocked initially.
Click to expand...
Click to collapse
Tarima said:
100% agreed. No reason to pay 25$ for S-Off, change the region, and flash a different ruu when the issue sounds very highly like a hardware problem. What if the issue isn't solved? 25$ down the drain. Just send it in!
Click to expand...
Click to collapse
deltanayeem said:
I will try to unlock my phone and flash the us unlocked rom.
Click to expand...
Click to collapse
The guys have a point that if you can return your phone, you should. But my guess is that you bought it through a secondary channel (like Ebay, or overseas) and cannot send it back. If that is the case, you have nothing to lose to try and unlock/reflash because often software bugs manifest themselves in hardware functions.
Anyway, if you can send it to HTC for service, do that. If they will not accept the phone for service, you have nothing to lose by unlocking the bootloader, changing CID and MID, then flashing a NA ROM.
I don't have manufacturer warranty but got sellers sevice warranty..I'm considering to send it to seller first, if they don't help, then i will flash the rom..
deltanayeem said:
I don't have manufacturer warranty but got sellers sevice warranty..I'm considering to send it to seller first, if they don't help, then i will flash the rom..
Click to expand...
Click to collapse
Take it back like i suggested in the first post. You paid for something that doesnt work properly. Anyway its your phone do what you like. Good luck
deltanayeem said:
I don't have manufacturer warranty but got sellers sevice warranty..I'm considering to send it to seller first, if they don't help, then i will flash the rom..
Click to expand...
Click to collapse
That's the way to go. Let us know how it works out.
Sent from my HTC 10 using Tapatalk
i just had this issue with my last htc 10 it would work when it want to and only my ffc would work. i got sprint to give me another one because i know it wasn't a software issue at all
deltanayeem said:
I don't have manufacturer warranty but got sellers sevice warranty..I'm considering to send it to seller first, if they don't help, then i will flash the rom..
Click to expand...
Click to collapse
FYI I sent my device directly to HTC for repair without a receipt or even an idea of when it was originally purchased. I had bought it second hand, and it was even a carrier branded variant. I set it all up with HTC live chat pretty simply, you can try that if your seller doesn't help you.
BillTheCat said:
The guys have a point that if you can return your phone, you should. But my guess is that you bought it through a secondary channel (like Ebay, or overseas) and cannot send it back. If that is the case, you have nothing to lose to try and unlock/reflash because often software bugs manifest themselves in hardware functions.
Anyway, if you can send it to HTC for service, do that. If they will not accept the phone for service, you have nothing to lose by unlocking the bootloader, changing CID and MID, then flashing a NA ROM.
Click to expand...
Click to collapse
i contacted with my seller..they said camera module is defected..i got just service warranty..i need to pay the price of parts..but they don't have the camera module..i've to wait..will the replaced camera be like a brand new one?
The only chance for u is to buy the module yourself and repair it. . I've done it with my old M7 and M8 ..
Sent from my HTC 10 using XDA-Developers Legacy app

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