I bought a new htc 10 a week ago..and updated to nogut..its firmware version is 2.42.709.7 and its a tiwanese variant i think..4/5 days after buying im having some camera issues..sometimes it says can't connect to the camera..on that time no apps can access the camera..sometimes camera works for a short time then crushes and doesn't open at all..i tried all possible solutions like cache clear,data clear,safe mode,reset..but doesn't work..is it a hardware problem or firmware problem? I'm worried about my new phone..plz help..
Have you considered unlocking the bootloader and flashing the correct RUU for your region?
I just went through the same challenge myself with a Taiwan (709) region ROM trying to flash the North American version of the firmware.
Let me know if you need help.
Sent from my HTC 10 using Tapatalk
deltanayeem said:
I bought a new htc 10 a week ago..and updated to nogut..its firmware version is 2.42.709.7 and its a tiwanese variant i think..4/5 days after buying im having some camera issues..sometimes it says can't connect to the camera..on that time no apps can access the camera..sometimes camera works for a short time then crushes and doesn't open at all..i tried all possible solutions like cache clear,data clear,safe mode,reset..but doesn't work..is it a hardware problem or firmware problem? I'm worried about my new phone..plz help..
Click to expand...
Click to collapse
If a factory reset doesnt get rid of the problem take it back. Its that simple.
---------- Post added at 05:07 AM ---------- Previous post was at 05:06 AM ----------
BillTheCat said:
Have you considered unlocking the bootloader and flashing the correct RUU for your region?
I just went through the same challenge myself with a Taiwan (709) region ROM trying to flash the North American version of the firmware.
Let me know if you need help.
Click to expand...
Click to collapse
You can flash RUU with a locked bootloader. No need to go unlocked.
As it is a taiwan region rom, will it be a conflict to flash RUU rom?
yldlj said:
If a factory reset doesnt get rid of the problem take it back. Its that simple.
---------- Post added at 05:07 AM ---------- Previous post was at 05:06 AM ----------
You can flash RUU with a locked bootloader. No need to go unlocked.
Click to expand...
Click to collapse
You need to change the CID and MID to match the region of the desired RUU. So far as I know, for that, you need to unlock.
Sent from my HTC 10 using Tapatalk
BillTheCat said:
You need to change the CID and MID to match the region of the desired RUU. So far as I know, for that, you need to unlock.
Click to expand...
Click to collapse
Yeah correct but he could just flash the .709 TW RUU. No need to change region just because his camera doesn't work. Also his phone is only 5 days old and doesnt work as it should so i think suggesting something that will void warranty is wrong.
---------- Post added at 07:58 AM ---------- Previous post was at 07:57 AM ----------
deltanayeem said:
As it is a taiwan region rom, will it be a conflict to flash RUU rom?
Click to expand...
Click to collapse
Flash the RUU for your phone. Your better off just factory resetting if your phone is already stock unmodifyed.
yldlj said:
Yeah correct but he could just flash the .709 TW RUU. No need to change region just because his camera doesn't work. Also his phone is only 5 days old and doesnt work as it should so i think suggesting something that will void warranty is wrong.
---------- Post added at 07:58 AM ---------- Previous post was at 07:57 AM ----------
Flash the RUU for your phone. Your better off just factory resetting if your phone is already stock unmodifyed.
Click to expand...
Click to collapse
Where can i download the taiwanese rom 2.42.709.7.
I found us rom,but can't find the taiwanese rom
deltanayeem said:
Where can i download the taiwanese rom 2.42.709.7.
I found us rom,but can't find the taiwanese rom
Click to expand...
Click to collapse
I cant find N ROM for your phone. Only the last MM one.
deltanayeem said:
Where can i download the taiwanese rom 2.42.709.7.
I found us rom,but can't find the taiwanese rom
Click to expand...
Click to collapse
That's the trick, isn't it? This is one more reason why going with a NA or WWE will be easier for you in the long run - the websites you'll be using as resources are in English. Besides, why would you want a TW ROM if you're not in TW?
I just went through this myself a week ago. Like you, I bought a TW phone off Ebay and it came with a 709 region ROM. But some apps in the ROM were only for that region, which was annoying. I'm also told that running a North American system will also get you OTA updates faster since they're deployed more rapidly and here first.
Unlocking the bootloader isn't hard. There are guides here on how to do it. If you want the easiest method, you can go with Sunshine for $25 and also get S-off if you decide to start experimenting with custom ROMs.
It's your decision, but I think sticking with an overseas ROM will be a challenge for you in different ways. This guide may help:
https://forum.xda-developers.com/htc-10/how-to/guide-how-to-drand-convert-htc-10-to-t3374593
I will try to unlock my phone and flash the us unlocked rom.
deltanayeem said:
I will try to unlock my phone and flash the us unlocked rom.
Click to expand...
Click to collapse
Why don't you bring it back for warranty? Unlocking your phone will void the warranty and might not be able to solve your problem (it might be a hardware problem) if your phone wasn't unlocked initially.
JazLiew said:
Why don't you bring it back for warranty? Unlocking your phone will void the warranty and might not be able to solve your problem (it might be a hardware problem) if your phone wasn't unlocked initially.
Click to expand...
Click to collapse
100% agreed. No reason to pay 25$ for S-Off, change the region, and flash a different ruu when the issue sounds very highly like a hardware problem. What if the issue isn't solved? 25$ down the drain. Just send it in!
JazLiew said:
Why don't you bring it back for warranty? Unlocking your phone will void the warranty and might not be able to solve your problem (it might be a hardware problem) if your phone wasn't unlocked initially.
Click to expand...
Click to collapse
Tarima said:
100% agreed. No reason to pay 25$ for S-Off, change the region, and flash a different ruu when the issue sounds very highly like a hardware problem. What if the issue isn't solved? 25$ down the drain. Just send it in!
Click to expand...
Click to collapse
deltanayeem said:
I will try to unlock my phone and flash the us unlocked rom.
Click to expand...
Click to collapse
The guys have a point that if you can return your phone, you should. But my guess is that you bought it through a secondary channel (like Ebay, or overseas) and cannot send it back. If that is the case, you have nothing to lose to try and unlock/reflash because often software bugs manifest themselves in hardware functions.
Anyway, if you can send it to HTC for service, do that. If they will not accept the phone for service, you have nothing to lose by unlocking the bootloader, changing CID and MID, then flashing a NA ROM.
I don't have manufacturer warranty but got sellers sevice warranty..I'm considering to send it to seller first, if they don't help, then i will flash the rom..
deltanayeem said:
I don't have manufacturer warranty but got sellers sevice warranty..I'm considering to send it to seller first, if they don't help, then i will flash the rom..
Click to expand...
Click to collapse
Take it back like i suggested in the first post. You paid for something that doesnt work properly. Anyway its your phone do what you like. Good luck
deltanayeem said:
I don't have manufacturer warranty but got sellers sevice warranty..I'm considering to send it to seller first, if they don't help, then i will flash the rom..
Click to expand...
Click to collapse
That's the way to go. Let us know how it works out.
Sent from my HTC 10 using Tapatalk
i just had this issue with my last htc 10 it would work when it want to and only my ffc would work. i got sprint to give me another one because i know it wasn't a software issue at all
deltanayeem said:
I don't have manufacturer warranty but got sellers sevice warranty..I'm considering to send it to seller first, if they don't help, then i will flash the rom..
Click to expand...
Click to collapse
FYI I sent my device directly to HTC for repair without a receipt or even an idea of when it was originally purchased. I had bought it second hand, and it was even a carrier branded variant. I set it all up with HTC live chat pretty simply, you can try that if your seller doesn't help you.
BillTheCat said:
The guys have a point that if you can return your phone, you should. But my guess is that you bought it through a secondary channel (like Ebay, or overseas) and cannot send it back. If that is the case, you have nothing to lose to try and unlock/reflash because often software bugs manifest themselves in hardware functions.
Anyway, if you can send it to HTC for service, do that. If they will not accept the phone for service, you have nothing to lose by unlocking the bootloader, changing CID and MID, then flashing a NA ROM.
Click to expand...
Click to collapse
i contacted with my seller..they said camera module is defected..i got just service warranty..i need to pay the price of parts..but they don't have the camera module..i've to wait..will the replaced camera be like a brand new one?
The only chance for u is to buy the module yourself and repair it. . I've done it with my old M7 and M8 ..
Sent from my HTC 10 using XDA-Developers Legacy app
Related
i have problem with camera
when i open camera to take picture,it will close right away
or the camera screen will just blank
any apps (intagram) that use camera also not working
helppp :crying:
What rom are U usin'?
icke said:
What rom are U usin'?
Click to expand...
Click to collapse
stock
Settings-->apps-->all-->camera-->clear data ... if that doesnt help then im afraid that you need a factory reset.
muamers said:
Settings-->apps-->all-->camera-->clear data ... if that doesnt help then im afraid that you need a factory reset.
Click to expand...
Click to collapse
done factory reset
still not working
only front camera work(test with mirror)
it work fine before this
Try a different camera app like THIS one from the play store
muamers said:
Try a different camera app like one from the play store
Click to expand...
Click to collapse
WOW ITS WORK
THANKS BRO
what exactly the problem with this camera?
haish
wait
its not working againnnnnnnn
Bump
anyone?
this effect usually happens if you at some point installed a camera mod and then reverted to stock.
wipe your phone and install a RUU to be completely stock and try again.
if it doesn't work, it's hardware.
ceenume train
zerozoneice said:
this effect usually happens if you at some point installed a camera mod and then reverted to stock.
wipe your phone and install a RUU to be completely stock and try again.
if it doesn't work, it's hardware.
Click to expand...
Click to collapse
exactly
i install some 3rd party camera app
can u teach me how to do it?
and what is RUU?
photofast said:
exactly
i install some 3rd party camera app
can u teach me how to do it?
and what is RUU?
Click to expand...
Click to collapse
RUU is "ROM Update Utility", a guide on how to do it can be found here.
Monsterkater said:
RUU is "ROM Update Utility", a guide on how to do it can be found here.
Click to expand...
Click to collapse
will this void my waranty?
i saw rooting there
i google RUU
many version
which one should i download,?
Yes it will void parts of your warranty. Custom roms will improve your Android experience but if your not tech savvy I wouldn't bother, you could possibly have a hardware issue so I would call in your warranty and let htc fix it
Sent from my HTC One X using Tapatalk 2
---------- Post added at 02:34 PM ---------- Previous post was at 02:31 PM ----------
Don't do anything until you have read how to do it properly and you understand the risks involved
Sent from my HTC One X using Tapatalk 2
whynot66 said:
Yes it will void parts of your warranty. Custom roms will improve your Android experience but if your not tech savvy I wouldn't bother, you could possibly have a hardware issue so I would call in your warranty and let htc fix it
Sent from my HTC One X using Tapatalk 2
---------- Post added at 02:34 PM ---------- Previous post was at 02:31 PM ----------
Don't do anything until you have read how to do it properly and you understand the risks involved
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
RUU=custom rom?
i contact htc already,they will pick up my phone 28/8 for repair
before that,i wan to try repair it myself first
If you've got HTC collecting it already, why worry about a custom ROM in the meantime?
If you're not sure on what it involves, you can make a mess of your phone.
Wait and get it repaired / replaced?
JayWales said:
If you've got HTC collecting it already, why worry about a custom ROM in the meantime?
If you're not sure on what it involves, you can make a mess of your phone.
Wait and get it repaired / replaced?
Click to expand...
Click to collapse
like i said
htc only pickup the phone on 28/8
more than 10 days i have to wait
so back to the question
what wrong with my camera?
and
ruu void waranty?
No stock ruu won't but you will need to find out your cid using adb and find the correct ruu for your cid. If you get the wrong one you will have a bad flash and probably will be unable to use your phone
You need to research it if you f**k it up htc will be billing you for repair and their not cheap
Sent from my HTC One X using Tapatalk 2
You don't seem experienced with using ROMs so I really wouldn't try and fix this yourself. Installing a RRU still requires the relatively risky task of using ROMs — and HTC will most likely reject your phone when they take it for repairs or charge fees.
Did you install a third-party camera app before this problem started? If so, wiping the app's data and/or trying a factory reset is pretty much all you can do. Anything more is going to involve voiding your warranty and messing around with things that could cause even more problems.
If the problem came out of nowhere, it is very possible a hardware fault. It does happen, and there's nothing you can do about it except let HTC repair it. This is why it's not wise to use custom ROMs until you've had the phone for a while, just in case a fault appears.
Hello! I need to get my E975 back on warranty, what is the way to relock bootloader again?
Install Kdz..
Sent from my LG-E975 using Tapatalk
Avantu said:
Hello! I need to get my E975 back on warranty, what is the way to relock bootloader again?
Click to expand...
Click to collapse
Your answer is in FAQ #3 go here
dalmm said:
Install Kdz..
Sent from my LG-E975 using Tapatalk
Click to expand...
Click to collapse
You mean i can use KDZ Flasher in Fastboot mode?
sunyakram said:
Your answer is in FAQ #3 go here
Click to expand...
Click to collapse
There are 3 options, but aren't they for other Optimus versions than E975? Which do you prefer?
The thing is i can't go download mode cause i already have unlocked bootloader and it gets me to fastboot mode. I unlocked it with Freegee but the backup is gone. Is there any possibility to lock bootloader? The phone is fully working, only thing is yellow tints on screen and i wanted to get it back on warranty.
Avantu said:
You mean i can use KDZ Flasher in Fastboot mode?
There are 3 options, but aren't they for other Optimus versions than E975? Which do you prefer?
Click to expand...
Click to collapse
1st why you returning it back? 2nd i don't know too much about veriant compatibility so its batter to post there if you cant find satisfied solution here
---------- Post added at 09:27 PM ---------- Previous post was at 09:22 PM ----------
Avantu said:
The thing is i can't go download mode cause i already have unlocked bootloader and it gets me to fastboot mode. I unlocked it with Freegee but the backup is gone. Is there any possibility to lock bootloader? The phone is fully working, only thing is yellow tints on screen and i wanted to get it back on warranty.
Click to expand...
Click to collapse
I read somewhere about these yellow tints are not a big issue thay appear and disappears after some days without any repairing, (correct me if i am wrong)
sunyakram;48385401[COLOR="Silver" said:
---------- Post added at 09:27 PM ---------- Previous post was at 09:22 PM ----------
[/COLOR]
I read somewhere about these yellow tints are not a big issue thay appear and disappears after some days without any repairing, (correct me if i am wrong)
Click to expand...
Click to collapse
It can be true. I bought it used in my country from some shop. I think they have replaced the screen with new one. I talked with the shop owner and he told me that he checked the screen before sending me and it was ok, but if i want i can send them phone back so they will replace it with new one(but he didn't tell me that it was replaced already at all). But now i'm in trouble and i don't know if i can lock bootloader without EFS Backup :/ If u have any ideas, tell me please.
Avantu said:
It can be true. I bought it used in my country from some shop. I think they have replaced the screen with new one. I talked with the shop owner and he told me that he checked the screen before sending me and it was ok, but if i want i can send them phone back so they will replace it with new one(but he didn't tell me that it was replaced already at all). But now i'm in trouble and i don't know if i can lock bootloader without EFS Backup :/ If u have any ideas, tell me please.
Click to expand...
Click to collapse
If you bought it from shop so don't worry about unlocked.unlocking doesn't effect screen.
sunyakram said:
If you bought it from shop so don't worry about unlocked.unlocking doesn't effect screen.
Click to expand...
Click to collapse
Maybe, but he wrote on his warantee card that changing firmware void the warantee. So if i send him the phone back, i don't think he will want to replace screen with new one(which is quite expenisve) when he will see europe open firmware(i had brand before) with bootloader unlocked... i will just lost money sending him phone.
About yellow tints, i heard that iphones had similar problem, it was caused by glue between screen and digitizer or somewhere else, and tints disappeared after few days of using, but i can't tell if my LG will be the same.
use kdz updater and that's it. flash the original firmware the phone came with.it takes 5 minutes.
playis but
Avantu said:
The thing is i can't go download mode cause i already have unlocked bootloader and it gets me to fastboot mode. I unlocked it with Freegee but the backup is gone. Is there any possibility to lock bootloader? The phone is fully working, only thing is yellow tints on screen and i wanted to get it back on warranty.
Click to expand...
Click to collapse
Very strange! After using freege for unlocking bootloader and flashing CWM Recovery, I got a Kernel error. I tried to flash KDZ in download mode, but after start flashing process my phone reboot in fastboot. Are you in the same situation?
If u can get into recovery mode, you can flash any working ROM and then try the old version of freegee to avoid kernel errors. The update version from playstore gives this kernel error, since it flashes the bootloader of nexus4. But I think, the playstore version should be fixed by now... better to check it... search for the old version of freegee posted by davevinci...
Lol guys i'm very stupid... you can go into download mode by holding volume + and - and starting the phone. Then you can reflash it with stock firmware in LG Support Tool under emergency options or something like that(i'm not using english version so i don't know how it sounds in english) or with KDZ Updater. Ofc my phone is fully working, all i want is to get back to stock settings.
You already had the answer...use the damn kdz updater to flash stock firmware,then perform a hard reset. end of story. why the drama??why do you guys don't read the whole story?why don't you learn how to revert the changes you make BEFORE starting doing them?
Is it possible to downgrade to NDE63P from NDE63X? Wanting to root now that TWRP is available...
Bootloader IS still locked...
nozzleman_85 said:
Is it possible to downgrade to NDE63P from NDE63X? Wanting to root now that TWRP is available...
Bootloader IS still locked...
Click to expand...
Click to collapse
Not if you have a locked bootloader
Cozzeck said:
Not if you have a locked bootloader
Click to expand...
Click to collapse
How would I go about doing this, I have a Verizon pixel xl that's unlocked and I am on the X update and would like to revert to P
shibbnasty said:
How would I go about doing this, I have a Verizon pixel xl that's unlocked and I am on the X update and would like to revert to P
Click to expand...
Click to collapse
What's the point of returning to P?
Sent from my Pixel XL using Tapatalk
david.degraw54 said:
What's the point of returning to P?
Click to expand...
Click to collapse
Well I'm trying to fix and issue I'm having with the camera flash, ever since the update it will only flash once and then will not work again with any app no matter what until I do a restart. It worked before the update and nothing happened to the phone so I wanted to see if going back might fix it before I have to get a refurbished one from Verizon.
shibbnasty said:
Well I'm trying to fix and issue I'm having with the camera flash, ever since the update it will only flash once and then will not work again with any app no matter what until I do a restart. It worked before the update and nothing happened to the phone so I wanted to see if going back might fix it before I have to get a refurbished one from Verizon.
Click to expand...
Click to collapse
Well first you need to unlock your bootloader: http://theroot.ninja/depixel8.html
After that, download the P factory image from Google's site and follow instructions to install. Just remember to backup stuff you want (photos, files, anything saved on storage) because unlocking will perform a factory reset.
Sent from my Pixel XL using Tapatalk
david.degraw54 said:
Well first you need to unlock your bootloader: http://theroot.ninja/depixel8.html
After that, download the P factory image from Google's site and follow instructions to install. Just remember to backup stuff you want (photos, files, anything saved on storage) because unlocking will perform a factory reset.
Click to expand...
Click to collapse
Already unlocked and downloaded the images and tried to install as the directions but during the process it says boot.img and recovery.img is missing even though I did exactly what it said.
---------- Post added at 12:59 AM ---------- Previous post was at 12:54 AM ----------
Not really sure what I'm doing wrong at this point and I'm stuck
Did you copy the files into the fastboot and adb program file?
They need to be in there for it to work.
shibbnasty said:
Already unlocked and downloaded the images and tried to install as the directions but during the process it says boot.img and recovery.img is missing even though I did exactly what it said.
---------- Post added at 12:59 AM ---------- Previous post was at 12:54 AM ----------
Not really sure what I'm doing wrong at this point and I'm stuck
Click to expand...
Click to collapse
Your using an outdated ADB and Fastboot (like 99% of the people on this forum).
Here is the latest: https://dl.dropboxusercontent.com/u/31360541/platform-tools-version_1.0.36-API_25.zip
Scott said:
Your using an outdated ADB and Fastboot (like 99% of the people on this forum).
Here is the latest: https://dl.dropboxusercontent.com/u/31360541/platform-tools-version_1.0.36-API_25.zip
Click to expand...
Click to collapse
Thank you, worked after that and I am back to P but unfortunately my flash is still not working correctly. Sucks in passed the 14 day return so I'll get a refurbished when the phone is practically brand new.
shibbnasty said:
Thank you, worked after that and I am back to P but unfortunately my flash is still not working correctly. Sucks in passed the 14 day return so I'll get a refurbished when the phone is practically brand new.
Click to expand...
Click to collapse
There might not be any refurbished phones to send you so you might luck out. Better to try now than later when they have a big stock of returned phones. Or I'm crazy and you'll get one either way...
Jacobk85 said:
There might not be any refurbished phones to send you so you might luck out. Better to try now than later when they have a big stock of returned phones. Or I'm crazy and you'll get one either way...
Click to expand...
Click to collapse
Yea I'm really hoping not to get a refurbished. I'm gonna do my best to see that I get a new one but if not I guess oh well. I have a 32g really blue model so not sure if they even have any new ones.
shibbnasty said:
Yea I'm really hoping not to get a refurbished. I'm gonna do my best to see that I get a new one but if not I guess oh well. I have a 32g really blue model so not sure if they even have any new ones.
Click to expand...
Click to collapse
Thanks for hijacking my thread dude....
nozzleman_85 said:
Thanks for hijacking my thread dude....
Click to expand...
Click to collapse
Sorry man....
shibbnasty said:
Well I'm trying to fix and issue I'm having with the camera flash, ever since the update it will only flash once and then will not work again with any app no matter what until I do a restart. It worked before the update and nothing happened to the phone so I wanted to see if going back might fix it before I have to get a refurbished one from Verizon.
Click to expand...
Click to collapse
Doubt you'd get a refurbished unit at this point, you'd still get one from replacement stock set aside for early issues.
nozzleman_85 said:
Is it possible to downgrade to NDE63P from NDE63X? Wanting to root now that TWRP is available...
Bootloader IS still locked...
Click to expand...
Click to collapse
You will need to unlock your bootloader. Why do you need to downgrade though? You can root and install TWRP on nde63x.
cambunch said:
You will need to unlock your bootloader. Why do you need to downgrade though? You can root and install TWRP on nde63x.
Click to expand...
Click to collapse
I realized that after a little research.. that's my fault..
Hello! First off, i have never rooted my LG G4 since i knew the phone was full of bootloop issues etc and i wanted to avoid exactly what is happening to me right now. I returned my phone to the service center last Friday because the screen's right side stopped displaying correctly (many colorful pixels with a perfect vertical border). On Tuesday they contacted me claiming the charge to repair is a whooping 244 euros due to it not being covered by warranty. After a lot of talking with LG over phone they claimed that in order for me to repair my phone free of charge i would have to provide them with proof that i have not rooted it (i dont know if that is even possible). Soon as i got it back in my hands (obviously denied the repair) i installed a root checker apk which stated my phone is not rooted (apparently thats not considered proof). However, the service center provided me with a photocopy of what their machine indicated, that i was rooted and told me that if i could return the phone without it being indicated as rooted i can repair it free of charge. I live in EU and i dont know how i could pressure them to repair it as is but the only other option i can see is flashing a factory stock firmware. What do you guys suggest i do? If i have to flash the stock firmware are there any dangers if i get the correct firmware for my model (h815 with the v20h-eur-xx software)?
HeinekenAmstel said:
Hello! First off, i have never rooted my LG G4 since i knew the phone was full of bootloop issues etc and i wanted to avoid exactly what is happening to me right now. I returned my phone to the service center last Friday because the screen's right side stopped displaying correctly (many colorful pixels with a perfect vertical border). On Tuesday they contacted me claiming the charge to repair is a whooping 244 euros due to it not being covered by warranty. After a lot of talking with LG over phone they claimed that in order for me to repair my phone free of charge i would have to provide them with proof that i have not rooted it (i dont know if that is even possible). Soon as i got it back in my hands (obviously denied the repair) i installed a root checker apk which stated my phone is not rooted (apparently thats not considered proof). However, the service center provided me with a photocopy of what their machine indicated, that i was rooted and told me that if i could return the phone without it being indicated as rooted i can repair it free of charge. I live in EU and i dont know how i could pressure them to repair it as is but the only other option i can see is flashing a factory stock firmware. What do you guys suggest i do? If i have to flash the stock firmware are there any dangers if i get the correct firmware for my model (h815 with the v20h-eur-xx software)?
Click to expand...
Click to collapse
no flash stock firmware. there full of crap sometimes anything to save a dollar and make a dollar. id love to see this photocopy proving u rooted it
bootloaders not unlocked is it?
there is an section in hidden menu which provides when root files were detected, not sure if that data is kept in OS section of the nand or like an fuse like thing embedded in the soc
TheMadScientist420 said:
no flash stock firmware. there full of crap sometimes anything to save a dollar and make a dollar. id love to see this photocopy proving u rooted it
bootloaders not unlocked is it?
Click to expand...
Click to collapse
no, bootloader is locked. They also denied any affiliation with the developer lg website until i pressured them more over phone, where they said they cant know if the bootloader website is official and because its not the only way to unlock the bootloader and root, the fact that i have never entered my imei there does not prove anything...
HeinekenAmstel said:
no, bootloader is locked. They also denied any affiliation with the developer lg website until i pressured them more over phone, where they said they cant know if the bootloader website is official and because its not the only way to unlock the bootloader and root, the fact that i have never entered my imei there does not prove anything...
Click to expand...
Click to collapse
see thats bull crap g4 only way to unlock bl is official no unoffic methods exist i dont think
Levent2101 said:
there is an section in hidden menu which provides when root files were detected, not sure if that data is kept in OS section of the nand or like an fuse like thing embedded in the soc
Click to expand...
Click to collapse
barely managed to enter the menu due to half the screen missing but i could not find any info on what you mentioned since auto orientation wont work for me on that menu... :-/
TheMadScientist420 said:
see thats bull crap g4 only way to unlock bl is official no unoffic methods exist i dont think
Click to expand...
Click to collapse
however, it seems rooting is possible without unlocking bootloader, so i guess thats what they meant... Isnt there a way to get root working via recovery?
HeinekenAmstel said:
however, it seems rooting is possible without unlocking bootloader, so i guess thats what they meant... Isnt there a way to get root working via recovery?
Click to expand...
Click to collapse
it may be i dont know about ure exact model
but without bl unlock flash orig firmware overwrites all changes done most at least unles u go flashing other partitions
---------- Post added at 03:10 PM ---------- Previous post was at 03:08 PM ----------
Levent2101 said:
there is an section in hidden menu which provides when root files were detected, not sure if that data is kept in OS section of the nand or like an fuse like thing embedded in the soc
Click to expand...
Click to collapse
only time the fuse should be tripped is bl unlock if im not mistaken
---------- Post added at 03:11 PM ---------- Previous post was at 03:10 PM ----------
again flash orig firmware should overide all on non bl unlocked device
TheMadScientist420 said:
no flash stock firmware. there full of crap sometimes anything to save a dollar and make a dollar. id love to see this photocopy proving u rooted it
bootloaders not unlocked is it?
Click to expand...
Click to collapse
this is the photocopy, just cut out IMEI and the name of the service representative in case it was confidential or anything
So this should be the firmware and i should flash with LGUP? https://forum.xda-developers.com/g4/general/kdz-firmware-v20h-switzerland-2016-09-08-t3457824
I mention the model and running firmware at the end of my original post
HeinekenAmstel said:
So this should be the firmware and i should flash with LGUP? https://forum.xda-developers.com/g4/general/kdz-firmware-v20h-switzerland-2016-09-08-t3457824
I mention the model and running firmware at the end of my original post
Click to expand...
Click to collapse
under European law, you should have the option to go to your dealer/phone company and demand that they have it repaired. I remember reading that signs of unlocked bl/rooting only affected claims where software could have damaged the phone (like overheated cpu). I don't see how software could kill the display, though.
So, maybe try this, but inform yourself if you are covered and, if you are, explicitly state to your vendor that you want it to be fixed under this law instead of warranty (which is not required and may be subject to arbitrary preconditions by LG)
pen² said:
under European law, you should have the option to go to your dealer/phone company and demand that they have it repaired. I remember reading that signs of unlocked bl/rooting only affected claims where software could have damaged the phone (like overheated cpu). I don't see how software could kill the display, though.
So, maybe try this, but inform yourself if you are covered and, if you are, explicitly state to your vendor that you want it to be fixed under this law instead of warranty (which is not required and may be subject to arbitrary preconditions by LG)
Click to expand...
Click to collapse
I told them that its obviously a hardware problem, to which they agree... The issue is, they claim its a mobo issue that was most likely caused by rooting and unless i can prove otherwise, thats how it is...
HeinekenAmstel said:
I told them that its obviously a hardware problem, to which they agree... The issue is, they claim its a mobo issue that was most likely caused by rooting and unless i can prove otherwise, thats how it is...
Click to expand...
Click to collapse
why not go to lg direct?
unless there is complete indisputable evidence of root they cannot deny your claim.
plus lg suposedly has extended waranty to 2 years again if bootloaders never been unlocked flash stock firmware they will never know
tell them to do there studies if ure not on a rootable firmware anyways no way that u could have been rooted
unless u bought the phone used and someone else did something major to it?
TheMadScientist420 said:
why not go to lg direct?
unless there is complete indisputable evidence of root they cannot deny your claim.
plus lg suposedly has extended waranty to 2 years again if bootloaders never been unlocked flash stock firmware they will never know
tell them to do there studies if ure not on a rootable firmware anyways no way that u could have been rooted
unless u bought the phone used and someone else did something major to it?
Click to expand...
Click to collapse
I talked about it directly with the bobs at lg customer support and they claimed the above.
phone was bought in a sealed box... Thats what is weird... I flashed the official v20d firmware kdz via lgup software update. I would love to flash a tot file since its prolly more thorough (pure speculation) but it seems theres no europian 6.0 tot... Anyway, now i installed the other official firmware (phone started spamming me with "update... stopped working and that google services stopped working) i factory reset and it seems to be running smooth. Will try taking it to the service center again tomorrow and see from there... (every visit not covered by warranty costs 7 euro....)
HeinekenAmstel said:
I told them that its obviously a hardware problem, to which they agree... The issue is, they claim its a mobo issue that was most likely caused by rooting and unless i can prove otherwise, thats how it is...
Click to expand...
Click to collapse
how old is the phone?
If it is less than 6 months after buying it that you notified them of this error, they have to prove (not claim) that the error was caused by you.
http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm
pen² said:
how old is the phone?
If it is less than 6 months after buying it that you notified them of this error, they have to prove (not claim) that the error was caused by you.
http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm
Click to expand...
Click to collapse
sadly i have the phone for a bit less than a year...
In the end i flashed the v20d software version and took it back to them. They accepted to repair it under warranty due to it not being rooted. (They also suggested to me from the service center to flash a stock firmware... Thankfully i had used xda in the past but a casual user would have it tough...) Now im waiting for them to receive the mobo from LG... So thanks everyone for your support
P.S. Woman at service center insisted some playstore apps root your device. She knew 2. When i asked she replied ... Buybox and superuser. I just smiled and left
HeinekenAmstel said:
sadly i have the phone for a bit less than a year...
In the end i flashed the v20d software version and took it back to them. They accepted to repair it under warranty due to it not being rooted. (They also suggested to me from the service center to flash a stock firmware... Thankfully i had used xda in the past but a casual user would have it tough...) Now im waiting for them to receive the mobo from LG... So thanks everyone for your support
P.S. Woman at service center insisted some playstore apps root your device. She knew 2. When i asked she replied ... Buybox and superuser. I just smiled and left
Click to expand...
Click to collapse
Lol.
Is there another service to send in my HTC 10 since the service by Sunshine doesn't exist?
I am unable to unlock the bootloader, the Sunshine app gives me a failure. I have no OEM bootloader option in the developer tools. I've made several attempts using the various forums so I can root the phone without success. I feel it's time to send it out to someone who can assist me.
supercally said:
Is there another service to send in my HTC 10 since the service by Sunshine doesn't exist?
I am unable to unlock the bootloader, the Sunshine app gives me a failure. I have no OEM bootloader option in the developer tools. I've made several attempts using the various forums so I can root the phone without success. I feel it's time to send it out to someone who can assist me.
Click to expand...
Click to collapse
https://www.fonefunshop.com/htc-s-off-service-mail-in-service-.html
Sent from my Pixel 3 XL using Tapatalk
The fonefunshop link states that service is only available to UK residents and I am in the US
supercally said:
The fonefunshop link states that service is only available to UK residents and I am in the US
Click to expand...
Click to collapse
I only see that under the Unlock service page.
I do not see that stated anywhere on the s-off mail in service page, which is what I linked above.
It clearly states:
"Worldwide Delivery available on this item."
Further down that same page.
Sent from my Pixel 3 XL using Tapatalk
Is there another source?
Here is their response regarding nonresidents:
Sorry we only offer this service within Europe because in the past we have had bad experiences with peoples going missing in transit as well as large import duty tax bills here in the uk and your side too because the governments deem them taxable even though they are coming in for repair
supercally said:
Is there another source?
Here is their response regarding nonresidents:
Sorry we only offer this service within Europe because in the past we have had bad experiences with peoples going missing in transit as well as large import duty tax bills here in the uk and your side too because the governments deem them taxable even though they are coming in for repair
Click to expand...
Click to collapse
I only know of a couple other shops that do it, but they are both also in the UK.
Other option, would be an XTC2 Clip/Power Adapter/Java Card, if they even still work after the HTC 10 has been updated to Oreo(not sure on that part).
Sent from my Pixel 3 XL using Tapatalk
I have orderd the XTC2 Clip/Power Adapter/Java Card and cables. Is the procedure available to unlock and root the phone available using this method?
supercally said:
I have orderd the XTC2 Clip/Power Adapter/Java Card and cables. Is the procedure available to unlock and root the phone available using this method?
Click to expand...
Click to collapse
From where did you get those?
xexux said:
From where did you get those?
Click to expand...
Click to collapse
I'm guessing,
http://xtc2clip.org/
Ebay. Do you have the procedure?
I've found this https://android.gadgethacks.com/how-to/unlock-your-htc-10s-bootloader-0178418/ after I read this thread, did you try that?
I'm a noob in a similar situation, have a completely stock non-branded Nougat and want to root and maybe install Viper or Lineage, but been putting it off cause I had to find a way to back up all the apps. Now I have to figure out a way to root/s-off quick, before my warranty runs out next month :S
edit: http://theroot.ninja/about.html seems to be up??
Zekoslawen said:
I've found this https://android.gadgethacks.com/how-to/unlock-your-htc-10s-bootloader-0178418/ after I read this thread, did you try that?
I'm a noob in a similar situation, have a completely stock non-branded Nougat and want to root and maybe install Viper or Lineage, but been putting it off cause I had to find a way to back up all the apps. Now I have to figure out a way to root/s-off quick, before my warranty runs out next month :S
edit: http://theroot.ninja/about.html seems to be up??
Click to expand...
Click to collapse
If your htc 10 is still on Nougat and ISN'T a Verizon device, then I think you can use Sunshine to S-OFF, don't hold me too it, but I believe you can. :good:
just download the app and try it out, it won't take your $$ of anything if it doesn't work, can't hurt to try.
I believe it is not working for Oreo and Pie htc 10 variants, and Verizon is needed to do by mail I think unless they fixed it for Verizon N as well.
Don't remember. but the website still says they do mail in, but I don't think they still are.
Give it a try and report back.
andybones said:
If your htc 10 is still on Nougat and ISN'T a Verizon device, then I think you can use Sunshine to S-OFF, don't hold me too it, but I believe you can. :good:
just download the app and try it out, it won't take your $$ of anything if it doesn't work, can't hurt to try.
I believe it is not working for Oreo and Pie htc 10 variants, and Verizon is needed to do by mail I think unless they fixed it for Verizon N as well.
Don't remember. but the website still says they do mail in, but I don't think they still are.
Give it a try and report back.
Click to expand...
Click to collapse
Got this message:
Failure!
SunShine was unable to gain root access to your device. You may need to gain "TempRoot" or "PermRoot" through some other means. For HTC Devices, unlocking with HTCDev.com and rooting with a custom recovery may work.
Zekoslawen said:
Got this message:
Failure!
SunShine was unable to gain root access to your device. You may need to gain "TempRoot" or "PermRoot" through some other means. For HTC Devices, unlocking with HTCDev.com and rooting with a custom recovery may work.
Click to expand...
Click to collapse
You can 100% unlock the bootloader @ htcdev and flash custom ROMs, you don't need soff for that.
I wouldn't update from N firmware until you try a few things out.
Maybe unlocking bl and rooting then sunshine will work?
andybones said:
You can 100% unlock the bootloader @ htcdev and flash custom ROMs, you don't need soff for that.
I wouldn't update from N firmware until you try a few things out.
Maybe unlocking bl and rooting then sunshine will work?
Click to expand...
Click to collapse
Ah, that's good, didn't know that.
I'm gonna wait a few more days for an answer from the devs of the last app on my phone that can't back up via adb and its own backup process is broken. After that I'm gonna do what you said.
Is the guide I linked above ok or is there maybe an XDA guide to doing that? I looked at the Guides subforum here but there's too much stuff and I've never rooted a phone b4 so I'm not sure which thread I'm supposed to be looking at :silly:
Zekoslawen said:
Ah, that's good, didn't know that.
I'm gonna wait a few more days for an answer from the devs of the last app on my phone that can't back up via adb and its own backup process is broken. After that I'm gonna do what you said.
Is the guide I linked above ok or is there maybe an XDA guide to doing that? I looked at the Guides subforum here but there's too much stuff and I've never rooted a phone b4 so I'm not sure which thread I'm supposed to be looking at :silly:
Click to expand...
Click to collapse
Yea since you have the US locked version, or I think that's what you meant by unbranded. What's your firmware (in download mode) x.xx.617.xx or x.xx.401.xx
Here is the link for bootloader unlock: https://www.htcdev.com/bootloader/
andybones said:
Yea since you have the US locked version, or I think that's what you meant by unbranded. What's your firmware (in download mode) x.xx.617.xx or x.xx.401.xx
Here is the link for bootloader unlock: https://www.htcdev.com/bootloader/
Click to expand...
Click to collapse
No, I've got the EU version (or I suppose I do, I bought it in the EU). I meant that I got it from a retailer, not a cell network company like Verizon, since I see those need some special treatment. Software number is 2.41.401.41
Zekoslawen said:
No, I've got the EU version (or I suppose I do, I bought it in the EU). I meant that I got it from a retailer, not a cell network company like Verizon, since I see those need some special treatment. Software number is 2.41.401.41
Click to expand...
Click to collapse
Yea, like I thought .617 or .401
Hopefully u get it going.