Hello! First off, i have never rooted my LG G4 since i knew the phone was full of bootloop issues etc and i wanted to avoid exactly what is happening to me right now. I returned my phone to the service center last Friday because the screen's right side stopped displaying correctly (many colorful pixels with a perfect vertical border). On Tuesday they contacted me claiming the charge to repair is a whooping 244 euros due to it not being covered by warranty. After a lot of talking with LG over phone they claimed that in order for me to repair my phone free of charge i would have to provide them with proof that i have not rooted it (i dont know if that is even possible). Soon as i got it back in my hands (obviously denied the repair) i installed a root checker apk which stated my phone is not rooted (apparently thats not considered proof). However, the service center provided me with a photocopy of what their machine indicated, that i was rooted and told me that if i could return the phone without it being indicated as rooted i can repair it free of charge. I live in EU and i dont know how i could pressure them to repair it as is but the only other option i can see is flashing a factory stock firmware. What do you guys suggest i do? If i have to flash the stock firmware are there any dangers if i get the correct firmware for my model (h815 with the v20h-eur-xx software)?
HeinekenAmstel said:
Hello! First off, i have never rooted my LG G4 since i knew the phone was full of bootloop issues etc and i wanted to avoid exactly what is happening to me right now. I returned my phone to the service center last Friday because the screen's right side stopped displaying correctly (many colorful pixels with a perfect vertical border). On Tuesday they contacted me claiming the charge to repair is a whooping 244 euros due to it not being covered by warranty. After a lot of talking with LG over phone they claimed that in order for me to repair my phone free of charge i would have to provide them with proof that i have not rooted it (i dont know if that is even possible). Soon as i got it back in my hands (obviously denied the repair) i installed a root checker apk which stated my phone is not rooted (apparently thats not considered proof). However, the service center provided me with a photocopy of what their machine indicated, that i was rooted and told me that if i could return the phone without it being indicated as rooted i can repair it free of charge. I live in EU and i dont know how i could pressure them to repair it as is but the only other option i can see is flashing a factory stock firmware. What do you guys suggest i do? If i have to flash the stock firmware are there any dangers if i get the correct firmware for my model (h815 with the v20h-eur-xx software)?
Click to expand...
Click to collapse
no flash stock firmware. there full of crap sometimes anything to save a dollar and make a dollar. id love to see this photocopy proving u rooted it
bootloaders not unlocked is it?
there is an section in hidden menu which provides when root files were detected, not sure if that data is kept in OS section of the nand or like an fuse like thing embedded in the soc
TheMadScientist420 said:
no flash stock firmware. there full of crap sometimes anything to save a dollar and make a dollar. id love to see this photocopy proving u rooted it
bootloaders not unlocked is it?
Click to expand...
Click to collapse
no, bootloader is locked. They also denied any affiliation with the developer lg website until i pressured them more over phone, where they said they cant know if the bootloader website is official and because its not the only way to unlock the bootloader and root, the fact that i have never entered my imei there does not prove anything...
HeinekenAmstel said:
no, bootloader is locked. They also denied any affiliation with the developer lg website until i pressured them more over phone, where they said they cant know if the bootloader website is official and because its not the only way to unlock the bootloader and root, the fact that i have never entered my imei there does not prove anything...
Click to expand...
Click to collapse
see thats bull crap g4 only way to unlock bl is official no unoffic methods exist i dont think
Levent2101 said:
there is an section in hidden menu which provides when root files were detected, not sure if that data is kept in OS section of the nand or like an fuse like thing embedded in the soc
Click to expand...
Click to collapse
barely managed to enter the menu due to half the screen missing but i could not find any info on what you mentioned since auto orientation wont work for me on that menu... :-/
TheMadScientist420 said:
see thats bull crap g4 only way to unlock bl is official no unoffic methods exist i dont think
Click to expand...
Click to collapse
however, it seems rooting is possible without unlocking bootloader, so i guess thats what they meant... Isnt there a way to get root working via recovery?
HeinekenAmstel said:
however, it seems rooting is possible without unlocking bootloader, so i guess thats what they meant... Isnt there a way to get root working via recovery?
Click to expand...
Click to collapse
it may be i dont know about ure exact model
but without bl unlock flash orig firmware overwrites all changes done most at least unles u go flashing other partitions
---------- Post added at 03:10 PM ---------- Previous post was at 03:08 PM ----------
Levent2101 said:
there is an section in hidden menu which provides when root files were detected, not sure if that data is kept in OS section of the nand or like an fuse like thing embedded in the soc
Click to expand...
Click to collapse
only time the fuse should be tripped is bl unlock if im not mistaken
---------- Post added at 03:11 PM ---------- Previous post was at 03:10 PM ----------
again flash orig firmware should overide all on non bl unlocked device
TheMadScientist420 said:
no flash stock firmware. there full of crap sometimes anything to save a dollar and make a dollar. id love to see this photocopy proving u rooted it
bootloaders not unlocked is it?
Click to expand...
Click to collapse
this is the photocopy, just cut out IMEI and the name of the service representative in case it was confidential or anything
So this should be the firmware and i should flash with LGUP? https://forum.xda-developers.com/g4/general/kdz-firmware-v20h-switzerland-2016-09-08-t3457824
I mention the model and running firmware at the end of my original post
HeinekenAmstel said:
So this should be the firmware and i should flash with LGUP? https://forum.xda-developers.com/g4/general/kdz-firmware-v20h-switzerland-2016-09-08-t3457824
I mention the model and running firmware at the end of my original post
Click to expand...
Click to collapse
under European law, you should have the option to go to your dealer/phone company and demand that they have it repaired. I remember reading that signs of unlocked bl/rooting only affected claims where software could have damaged the phone (like overheated cpu). I don't see how software could kill the display, though.
So, maybe try this, but inform yourself if you are covered and, if you are, explicitly state to your vendor that you want it to be fixed under this law instead of warranty (which is not required and may be subject to arbitrary preconditions by LG)
pen² said:
under European law, you should have the option to go to your dealer/phone company and demand that they have it repaired. I remember reading that signs of unlocked bl/rooting only affected claims where software could have damaged the phone (like overheated cpu). I don't see how software could kill the display, though.
So, maybe try this, but inform yourself if you are covered and, if you are, explicitly state to your vendor that you want it to be fixed under this law instead of warranty (which is not required and may be subject to arbitrary preconditions by LG)
Click to expand...
Click to collapse
I told them that its obviously a hardware problem, to which they agree... The issue is, they claim its a mobo issue that was most likely caused by rooting and unless i can prove otherwise, thats how it is...
HeinekenAmstel said:
I told them that its obviously a hardware problem, to which they agree... The issue is, they claim its a mobo issue that was most likely caused by rooting and unless i can prove otherwise, thats how it is...
Click to expand...
Click to collapse
why not go to lg direct?
unless there is complete indisputable evidence of root they cannot deny your claim.
plus lg suposedly has extended waranty to 2 years again if bootloaders never been unlocked flash stock firmware they will never know
tell them to do there studies if ure not on a rootable firmware anyways no way that u could have been rooted
unless u bought the phone used and someone else did something major to it?
TheMadScientist420 said:
why not go to lg direct?
unless there is complete indisputable evidence of root they cannot deny your claim.
plus lg suposedly has extended waranty to 2 years again if bootloaders never been unlocked flash stock firmware they will never know
tell them to do there studies if ure not on a rootable firmware anyways no way that u could have been rooted
unless u bought the phone used and someone else did something major to it?
Click to expand...
Click to collapse
I talked about it directly with the bobs at lg customer support and they claimed the above.
phone was bought in a sealed box... Thats what is weird... I flashed the official v20d firmware kdz via lgup software update. I would love to flash a tot file since its prolly more thorough (pure speculation) but it seems theres no europian 6.0 tot... Anyway, now i installed the other official firmware (phone started spamming me with "update... stopped working and that google services stopped working) i factory reset and it seems to be running smooth. Will try taking it to the service center again tomorrow and see from there... (every visit not covered by warranty costs 7 euro....)
HeinekenAmstel said:
I told them that its obviously a hardware problem, to which they agree... The issue is, they claim its a mobo issue that was most likely caused by rooting and unless i can prove otherwise, thats how it is...
Click to expand...
Click to collapse
how old is the phone?
If it is less than 6 months after buying it that you notified them of this error, they have to prove (not claim) that the error was caused by you.
http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm
pen² said:
how old is the phone?
If it is less than 6 months after buying it that you notified them of this error, they have to prove (not claim) that the error was caused by you.
http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm
Click to expand...
Click to collapse
sadly i have the phone for a bit less than a year...
In the end i flashed the v20d software version and took it back to them. They accepted to repair it under warranty due to it not being rooted. (They also suggested to me from the service center to flash a stock firmware... Thankfully i had used xda in the past but a casual user would have it tough...) Now im waiting for them to receive the mobo from LG... So thanks everyone for your support
P.S. Woman at service center insisted some playstore apps root your device. She knew 2. When i asked she replied ... Buybox and superuser. I just smiled and left
HeinekenAmstel said:
sadly i have the phone for a bit less than a year...
In the end i flashed the v20d software version and took it back to them. They accepted to repair it under warranty due to it not being rooted. (They also suggested to me from the service center to flash a stock firmware... Thankfully i had used xda in the past but a casual user would have it tough...) Now im waiting for them to receive the mobo from LG... So thanks everyone for your support
P.S. Woman at service center insisted some playstore apps root your device. She knew 2. When i asked she replied ... Buybox and superuser. I just smiled and left
Click to expand...
Click to collapse
Lol.
Related
Hello There fellow pro XDA Users i am in pretty desperate need of knowing if my Device is original or not, so please!!! help me :crying:
i have bought a new HTC One X 2 days ago from an authorized Dealer here in Bangladesh(they said themselves as authorized even though i have not found any info of them on htc web )
Anyways i bought the device checked all the things needed from here http://forum.xda-developers.com/showthread.php?t=1923016
and they all seemed okay so i was fine and bought it
But after trying to root my device and opening bootloader i WAS SHOCKED that my DEVICE IS ALREADY Unlocked!!!WHY???
Also The Device seems to be from Switzerland ORANGE as my CID is ORANG216
also i am getting pretty big lag spikes when playing dead trigger and gangstar rio is it because my device is FAKE?????
also because of staying out of htc service i cannot recive OTA updates so i tried to manual OTA from here that matches my CID http://forum.xda-developers.com/showthread.php?t=1606676
and thats when i found my problem
i have attachted my bootloader image and clockworkmod image please see them
also my software info
PLEASE HELP me so i can atleast try to get a refund
:crying:
From what i have been told earlier some dealers root the phone because of missing local languages in the software. Don't know exactly who or what, but that's my experience with an older case i read about a while ago. That guy told me that it was pretty normal......i just find it strange !
The only thing you must check is what kind of warranty you are entitled to. Because HTC will now no longer support software problems on the phone. Only real hardware problems will fall under warranty. But that's also sometimes a what grey area.
We can get you back to full stock and updated to Jellybean if you wish ?
Edit : its imported from Switzerland ? Then they did this to add languages indeed.
Are you on orange provider too ???
Even my device is imported (Sealed) from Australia.. I'm from India.. So I don't have HTC warranty...
However, I have ebay seller warranty and he has said he will replace the device with no questions asked in case of hardware failure...
So, in your case as well... I think it's pretty much the same thing?? You don't have HTC warranty... but dealer warranty... You should have clarified this with your dealer...
Mr Hofs said:
From what i have been told earlier some dealers root the phone because of missing local languages in the software. Don't know exactly who or what, but that's my experience with an older case i read about a while ago. That guy told me that it was pretty normal......i just find it strange !
The only thing you must check is what kind of warranty you are entitled to. Because HTC will now no longer support software problems on the phone. Only real hardware problems will fall under warranty. But that's also sometimes a what grey area.
We can get you back to full stock and updated to Jellybean if you wish ?
Edit : its imported from Switzerland ? Then they did this to add languages indeed.
Are you on orange provider too ???
Click to expand...
Click to collapse
firstly no i am in no way in orange i am in GP(local SP here)and i also dont know if it WAS ported from swiss
so umm does that mean that the device is not fake i mean its just weird that an intact device(they cut the HTC poly and seal in front of myself) has unlocked bootloader
also about the warrenty yes i clarified it with the dealer they said that there is no replacement warrenty but if any problem does come up in a year (hardware or software) they will fix it so does that mean i don't need to get refund...what do you guys think?
also there are other strange things in my phone for example the phone CID is orang216 so it should display switzerland in its region but instead its displaying arabic and saying that the device is htc_ara (via app device info)
also the dealer used a special steel tool to cut my mini sim into micro with one press lol(machine looked kinda odd )
also if your talking about localization then there is arabic fonts installed here but not our country language though
also did you notice my boot radio is none ????there was supposed to be something written on it huh?
SO my final guess is that the dealer himself imported it from arab htc and its selling here though why does it have an swiss CID instead of arab?
so i am the only one with out of the box unlocked bootloader version here???? AND also it means that HTC NOW won't care about my device huh??? :crying:
AND LASTLY since my bootloader is already unlocked do you think its best to directly switch to a custom JB rom then the OTA JB??? and if i do wanna switch to custom rom can give me tutorial from beginner level and all the precautions i have to take? (is it even possible for me to go to a custom JB from my stock ics and old 0.95 bootloader??)
MAN I NEVER SHOULDA BOUGHT HTC IN THE FIRST PLACE :crying: :crying:
A lot of people do buy unlocked HOXs, what you could do is relock it if its really bothering you. Run the correct RUU, from fast boot, and it will relock your phone and give the original software etc
Sent from my HTC One X TEGRA 3 using xda premium
Using CM10.1
yes after a while now and a lot of research i gound out it is common also the no radio was a problem with my hboot 0.95(its normal)
thanks for all the help this question is closed
Please mods close this thread
Wouldn't be complaining, saved you time. Also some have soft bricked thier phones in attempting to unlock.
One thing I'd be worried about, is your H-Boot. Thats low....
Wilks3y said:
One thing I'd be worried about, is your H-Boot. Thats low....
Click to expand...
Click to collapse
maxilick said:
Wouldn't be complaining, saved you time. Also some have soft bricked thier phones in attempting to unlock.
Click to expand...
Click to collapse
He has successfully updated his Hboot and has ARHD running now! He had created multiple threads.... so this can be locked!
Ahhh great.
Glad he's all sorted another one ticked off the list.
RUU is easiest HBOOT update method for anyone who happens to come across this thread with same issue.
aseferfan said:
firstly no i am in no way in orange i am in GP(local SP here)and i also dont know if it WAS ported from swiss
so umm does that mean that the device is not fake i mean its just weird that an intact device(they cut the HTC poly and seal in front of myself) has unlocked bootloader
also about the warrenty yes i clarified it with the dealer they said that there is no replacement warrenty but if any problem does come up in a year (hardware or software) they will fix it so does that mean i don't need to get refund...what do you guys think?
also there are other strange things in my phone for example the phone CID is orang216 so it should display switzerland in its region but instead its displaying arabic and saying that the device is htc_ara (via app device info)
also the dealer used a special steel tool to cut my mini sim into micro with one press lol(machine looked kinda odd )
also if your talking about localization then there is arabic fonts installed here but not our country language though
also did you notice my boot radio is none ????there was supposed to be something written on it huh?
SO my final guess is that the dealer himself imported it from arab htc and its selling here though why does it have an swiss CID instead of arab?
so i am the only one with out of the box unlocked bootloader version here???? AND also it means that HTC NOW won't care about my device huh??? :crying:
AND LASTLY since my bootloader is already unlocked do you think its best to directly switch to a custom JB rom then the OTA JB??? and if i do wanna switch to custom rom can give me tutorial from beginner level and all the precautions i have to take? (is it even possible for me to go to a custom JB from my stock ics and old 0.95 bootloader??)
MAN I NEVER SHOULDA BOUGHT HTC IN THE FIRST PLACE :crying: :crying:
Click to expand...
Click to collapse
Whoa man chill, One X is probably my Best Buy yet.. :good:
You could always relock your bootloader, install the stock ROM and get OTA updates...
And upgrade the HBOOT Please -.- even mine's already 1.36 :silly:
But still that's a surprise you get new One X with unlocked bootloader
You still can get dealer's warranty though...
vin4yak;He had created multiple threads.... ;)[/QUOTE said:
Impatient and no regard to forum rules.
Click to expand...
Click to collapse
maxilick said:
Impatient and no regard to forum rules.
Click to expand...
Click to collapse
True that!
However, for a person who is new to the world of rooting/upgrading and stuff and finds out his phone has been tampered with, it can be really frustrating!
Nwys, forum rules come before that! So.....
Hi guys,
Yesterday I got sweaty hand palms.
My EU 815 G4 is unlocked, the official way, and I had rooted it.
Then I tried to install xposed from twrp and I did something wrong, and ended up in bootloop...
I have just updated to v20b before, and forgot to connect the phone to the PC, and allow the PC debug access before installing xposed, so i could see the phone in ADB mode, but couldn't access it.
Of course I hadn't made a backup before this - I like to cry
Just as a desperate try, when everything else had failed, i thought about using the new tool provided by shakeyabooti LG UP to flash the factory KDZ all over
I put the phone in SW. update mode by:
1. Turning off the phone
2. connecting USB cable to the PC
3. Press and hold vol. up while connecting the USB cable to the phone
Then i downloaded the v20b KDZ file, provided by Autoprime (since this was what i where allready running)
Opened LG UP, loaded the H81520B_00.kdz, marked REFURBISH
Lastly i pressed "Start" and waited for about 15-20 minutes and "TADAAAA"
The phone where up and running again... only things lost where root and TWRP
- Sharing since I'm properly not the only one ending up in this kind of mess :laugh:
Just tried it no luck :/
So just to confirm...unlocking bootloader official way does void warranty and we can not send it in for repairs?
rakinisbat said:
Just tried it no luck :/
So just to confirm...unlocking bootloader official way does void warranty and we can not send it in for repairs?
Click to expand...
Click to collapse
Indeed. Maybe you'll find a cool employee at your vendor who will still do it, but your warranty is definately void and they don't need to do anything. Depends on how acommodating the employee is. If you're stuck in a bootloop @rakinisbat just follow the steps in this thread.
And please keep in mind that there's a way to get out of bootloops 99% of the time (in fact 100% if it's a software related problem), you just have to do a good search on xda. Furthermore there's an uninstaller app for xposed in the official rovo89 thread, which you can flash via recovery and it which undos the xposed installation and your phone will boot fine (if you can access TWRP - just flash it). If you have further questions you can PM me, always happy to help
Follow_and_Feel said:
Indeed. Maybe you'll find a cool employee at your vendor who will still do it, but your warranty is definately void and they don't need to do anything. Depends on how acommodating the employee is. If you're stuck in a bootloop @rakinisbat just follow the steps in this thread.
And please keep in mind that there's a way to get out of bootloops 99% of the time (in fact 100% if it's a software related problem), you just have to do a good search on xda. Furthermore there's an uninstaller app for xposed in the official rovo89 thread, which you can flash via recovery and it which undos the xposed installation and your phone will boot fine (if you can access TWRP - just flash it). If you have further questions you can PM me, always happy to help
Click to expand...
Click to collapse
Thanks Mate, I guess ill have to try my luck with LG,
I have that batch of H815 with the faulty motherboard, unfortunately I'm in that 1% *Sigh* :crying:
Tried literally everything i could with the software, pretty much confirmed it is the motherboard.
It looks like the KDZ is flashing properly, as LGUP shows whichever kdz i put on, but the actual hardware is not capable of booting into the OS.
rakinisbat said:
Thanks Mate, I guess ill have to try my luck with LG,
I have that batch of H815 with the faulty motherboard, unfortunately I'm in that 1% *Sigh* :crying:
Tried literally everything i could with the software, pretty much confirmed it is the motherboard.
It looks like the KDZ is flashing properly, as LGUP shows whichever kdz i put on, but the actual hardware is not capable of booting into the OS.
Click to expand...
Click to collapse
Ugh, okay that's bad luck. Sorry to hear. If it's a motherboard problem I can't help you unfortunately Sorry for that. What is exactly happening when you try to flash via LGUP? Just curious
Follow_and_Feel said:
Ugh, okay that's bad luck. Sorry to hear. If it's a motherboard problem I can't help you unfortunately Sorry for that. What is exactly happening when you try to flash via LGUP? Just curious
Click to expand...
Click to collapse
It flashed perfectly fine, once completed it reboots and just literally sits on the LG logo.....FOREVER or till the battery dies.
So much disappointment in LG
rakinisbat said:
It flashed perfectly fine, once completed it reboots and just literally sits on the LG logo.....FOREVER or till the battery dies.
So much disappointment in LG
Click to expand...
Click to collapse
Oh yeah that really sounds like a hardware problem. Damn it LG! But is your bootloader still locked? You might have a chance to get a new one if it is And if it's a hardware prob you still have your warranty, haven't you?
Follow_and_Feel said:
Oh yeah that really sounds like a hardware problem. Damn it LG! But is your bootloader still locked? You might have a chance to get a new one if it is And if it's a hardware prob you still have your warranty, haven't you?
Click to expand...
Click to collapse
Nope, my bootloader is unlocked, im a flash-a-holic, longest i have lasted without rooting or unlocking a bootloader is about 2 weeks. I would have never imagined such a massive hardware issue with a flagship phone. I'll probably get a nexus 6P atleast it has better support than a LG. I'm in Australia, I imported this phone when it was released, so i have to send this phone overseas if i want it repaired, which they will most likely deny.
Sooooo over LG now! There are like hundreds if not thousands that are effected they are not even acknowledging it or providing a viable solution.
rakinisbat said:
Nope, my bootloader is unlocked, im a flash-a-holic, longest i have lasted without rooting or unlocking a bootloader is about 2 weeks. I would have never imagined such a massive hardware issue with a flagship phone. I'll probably get a nexus 6P atleast it has better support than a LG. I'm in Australia, I imported this phone when it was released, so i have to send this phone overseas if i want it repaired, which they will most likely deny.
Sooooo over LG now! There are like hundreds if not thousands that are effected they are not even acknowledging it or providing a viable solution.
Click to expand...
Click to collapse
Haha! I can completely subscribe to the flash-a-holic :laugh: Well ok. So it's even worse than i thought Sorry for ya. At least you live on a continent everyone here desires to go to :laugh: Going to Australia is very popular in germany But sorry that you're experiencing trouble with your LG. Good luck with that nexus - it's an awesome phone, too. Bye bye
I've got the bootloop issue. Phone was turning on or not, just vibrating etc. I've dissassembled it, assembled again and it started working don't know why...Now I've flashed CM I was on Genisis ROM earlier maybe that was the issue
zwodziarz said:
I've got the bootloop issue. Phone was turning on or not, just vibrating etc. I've dissassembled it, assembled again and it started working don't know why...Now I've flashed CM I was on Genisis ROM earlier maybe that was the issue
Click to expand...
Click to collapse
Hi sir
I decide to buy lg g4.
If i flash cm ,bootloop not happend again?
Thank you
It doesn't matter what firmware you have got. Bootloop is happening because of hardware failure.
Odesláno z mého LG-H815 pomocí Tapatalk
Hello. i have a few posts from a while back about rooting my g4.
It turned out i had some weird beta version of the bootloader on it but i was able to update and root it still.
Well, now just a few months later. My phone just starts restarting over and over and will not boot past the lg logo.
After some research i found that most g4 made before September of 2015 had this problem.
So i contact customer "support" and they cant find my imei in there system. After talking to 3 different people one of them finally said that it shows my phone is a beta phone made in 2011 so they cant honor a warranty.
They said that they wouldn't even have the parts to fix it if i were to pay.
They told me to contact lg Korea but couldn't give me any help in contacting them.
Anyways. I came across the fix https://www.reddit.com/r/lgg4/comments/45gfg2/dae_g4_series_msm_big_core_disable_tool_guide/
But it appears that my phone model h810 (att) is not supported.
Also im pretty sure i was on marshmallow (honestly cant remember).
Is there any known fix for the h810 that anybody knows of?
And if i try this and it does not work, will it prevent me from being able to recover my data if someone does make a port for it?
I downloaded the zip but i dont want to flash a tot for another phone on here yet.
Any help would be appreciated.
Thanks.
I doubt it is an 2011 year model. Look at serial number behind battery. The first three numbers are manufacture date - for example 505. First number means year (5 - 2015), other two are month (05 - May). Maybe you might have provided Serial Number rather than IMEI for them.
As you still have locked bootloader, contact the place where you bought it as you should still have guarantee. Either they will take it to fix it or they should give you contacts for authorized repair.
myphonesbetter said:
Hello. i have a few posts from a while back about rooting my g4.
It turned out i had some weird beta version of the bootloader on it but i was able to update and root it still.
Well, now just a few months later. My phone just starts restarting over and over and will not boot past the lg logo.
After some research i found that most g4 made before September of 2015 had this problem.
So i contact customer "support" and they cant find my imei in there system. After talking to 3 different people one of them finally said that it shows my phone is a beta phone made in 2011 so they cant honor a warranty.
They said that they wouldn't even have the parts to fix it if i were to pay.
They told me to contact lg Korea but couldn't give me any help in contacting them.
Anyways. I came across the fix https://www.reddit.com/r/lgg4/comments/45gfg2/dae_g4_series_msm_big_core_disable_tool_guide/
But it appears that my phone model h810 (att) is not supported.
Also im pretty sure i was on marshmallow (honestly cant remember).
Is there any known fix for the h810 that anybody knows of?
And if i try this and it does not work, will it prevent me from being able to recover my data if someone does make a port for it?
I downloaded the zip but i dont want to flash a tot for another phone on here yet.
Any help would be appreciated.
Thanks.
Click to expand...
Click to collapse
to make the modded KDZ work on your at&t you need to renamed with hex program phone model. the kdz is for h815.... read this page..
http://forum.xda-developers.com/g4/help/lg-g4-stuck-bootloop-t3268734/page72
well you need to be on LP if you were on MM.
i guess youll still need to downgrade anyways. to be safe..
raptorddd said:
to make the modded KDZ work on your at&t you need to renamed with hex program phone model. the kdz is for h815.... read this page..
http://forum.xda-developers.com/g4/help/lg-g4-stuck-bootloop-t3268734/page72
well you need to be on LP if you were on MM.
i guess youll still need to downgrade anyways. to be safe..
Click to expand...
Click to collapse
Thanks ill have to look more into this. I think its saying all i have to do is find where it says h815 and changed it to h810.
Ill read more when i get a chance of course.
cesedy said:
I doubt it is an 2011 year model. Look at serial number behind battery. The first three numbers are manufacture date - for example 505. First number means year (5 - 2015), other two are month (05 - May). Maybe you might have provided Serial Number rather than IMEI for them.
As you still have locked bootloader, contact the place where you bought it as you should still have guarantee. Either they will take it to fix it or they should give you contacts for authorized repair.
Click to expand...
Click to collapse
My serial starts with 503, when i first got it it had software vo9e but i updated since then.
Im not sure where they came up with 2011 but it would make sense . maybe 2013 as a beta test phone.
myphonesbetter said:
Thanks ill have to look more into this. I think its saying all i have to do is find where it says h815 and changed it to h810.
Ill read more when i get a chance of course.
My serial starts with 503, when i first got it it had software vo9e but i updated since then.
Im not sure where they came up with 2011 but it would make sense . maybe 2013 as a beta test phone.
Click to expand...
Click to collapse
yeah sort of .. thats whati understand... once you do please let us know. as i have h811 and would like to have this just in case.. kncok on wood
FAIL
Yup. Now its really a brick. Dont try that.
Cant even boot into upgrade mode now.
It will vibrate as if it was turning on. but wont even show the lg screen.
Should have just put it in the oven. That made more sense.
myphonesbetter said:
FAIL
Yup. Now its really a brick. Dont try that.
Cant even boot into upgrade mode now.
It will vibrate as if it was turning on. but wont even show the lg screen.
Should have just put it in the oven. That made more sense.
Click to expand...
Click to collapse
its really late
but no its not dead yet lol
Freeze it and keep holding the buttons to boot unto download, and every vibration take the battery out and back in
Try lg up may work
I am in a very big problem.
Read carefully if you want to help me.
I rooted my honor 7x for trying the aosp 8.0 oreo rom i found that rom very intresting and very awesome i cant complain as it was its initial stage.
But then i moved to the official firmware of honor 7x but after flashing that from pc many functions got extinct...
Like-no volte
No update app
No system files app
And many other apps
Though i am okay with the app but cant live without volte if there is someone who knows the solution please help me.
Thanx in advance
My phone number- MOD EDIT: I removed your phone number. It's a bad idea to give away your phone number on a public forum with over 8 million members.
Did you flash original firmware? Has your build number changed?
Abhiraja said:
I am in a very big problem.
Read carefully if you want to help me.
I rooted my honor 7x for trying the aosp 8.0 oreo rom i found that rom very intresting and very awesome i cant complain as it was its initial stage.
But then i moved to the official firmware of honor 7x but after flashing that from pc many functions got extinct...
Like-no volte
No update app
No system files app
And many other apps
Though i am okay with the app but cant live without volte if there is someone who knows the solution please help me.
Thanx in advance
My phone number- MOD EDIT: I removed your phone number. It's a bad idea to give away your phone number on a public forum with over 8 million members.
Click to expand...
Click to collapse
Did you go back to the exact same firmware?
What is the buildnumber before and after, is it the same?
How did you go back to stock?
Because I was in the same position and tried flashing some dts.img etc. image files from some other variant and completely bricked the phone. Had to take it to service centre and replace motherboard. Only then they could flash stock rom.
Yes the build number have changed
I searched the whole internet but i cant find one so flashed some other like same firmware but as i told the features were missing. Can you tell how much they costed you to replace the motherboard...thanx for replying.
Thanqu
Please don't do that!
Abhiraja said:
I searched the whole internet but i cant find one so flashed some other like same firmware but as i told the features were missing. Can you tell how much they costed you to replace the motherboard...thanx for replying.
Thanqu
Click to expand...
Click to collapse
Oh my God! the world is round! I was in the exact same position yesterday as you are now! Only blunder I did was to flash some more img files and totally brick the phone. You still have hope as you asked for help before trying anything stupid!
You can directly go to service centre and get it flashed without any motherboard replacement. They should be able to power the phone up, that is all. Mine was totally dead.
By the way, mine was under warranty and there were not many technical people at the front desk of the service centre. So I did not have to lie and did not mention unlocked boot loader etc. Just told them I tried to flash a software update of different variant and that bricked the phone (which is true). So they changed the motherboard for free! didn't take a single penny.
ROMystic said:
Did you go back to the exact same firmware?
What is the buildnumber before and after, is it the same?
How did you go back to stock?
Because I was in the same position and tried flashing some dts.img etc. image files from some other variant and completely bricked the phone. Had to take it to service centre and replace motherboard. Only then they could flash stock rom.
Click to expand...
Click to collapse
Well how much they cost you for tge mother board and is there any other solution for it thanqu
ROMystic said:
Oh my God! the world is round! I was in the exact same position yesterday as you are now! Only blunder I did was to flash some more img files and totally brick the phone. You still have hope as you asked for help before trying anything stupid!
You can directly go to service centre and get it flashed without any motherboard replacement. They should be able to power the phone up, that is all. Mine was totally dead.
By the way, mine was under warranty and there were not many technical people at the front desk of the service centre. So I did not have to lie and did not mention unlocked boot loader etc. Just told them I tried to flash a software update of different variant and that bricked the phone (which is true). So they changed the motherboard for free! didn't take a single penny.
Click to expand...
Click to collapse
Thanqu so much brother for bieng such a good advisor thanqu mine one is just 1 month old and it is in warranty so i think i have to go to the service center only.
I rooted my a325m by patching the stock AP file with magisk, had to use FRP hijacker by hagard to be able to flash the patched file. I root uninstalled several apps for debloating. The phone worked fine for like a couple of weeks, and now, suddenly I find there's the no SIM indication, and in settings -> about phone it says IMEI: unknown, and in software information it says bandbase version: unknown.
The firmware version I used was exactly the same as when I bought it, A325MUBU2AUJ4, with the right csc (ARO in my case).
EDIT: after a couple reboots, the bandbase version now shows, but still no IMEI or SIM detected.
Can anyone help me? What happened? What can I do? Thanks in advance!
flash all the with odin the correct rom. the twrp unstable and more like shell and who knows what bugs have magisk. until why have a good recovery i would no root my phone reallly if you want to unisstall the software from samsung and google i would say to use the universal debload https://github.com/0x192/universal-android-debloater.
UPDATE: it got unknown baseband againI
I relocked the bootloader and now in download mode I have an option to "show barcodes" pressing the side button. The barcodes show the right IMEI and serial number. Maybe stuff wasn't erased, just inaccesible by the rom?
I was told by a technician to flash the original ROM (already did) then root again. Tried several versions but not an older bandbase because downgrade is forbidden by the bootloader, apparently, to no avail. Would try a newer baseband but i'm afraid it will not work and will be unable to go back to the origial baseband version.
Weird thing is, there is the EFS directory but no /data/nvram or /dev/nvram
Same happened to me.
I tried everything I could think of to get the IMEI back and couldn't.
It was still under warranty and I took it to Samsung.
Before taking it I unrooted it and locked it again.
They fixed it for me with no problem.
edukardo said:
Same happened to me.
I tried everything I could think of to get the IMEI back and couldn't.
It was still under warranty and I took it to Samsung.
Before taking it I unrooted it and locked it again.
They fixed it for me with no problem.
Click to expand...
Click to collapse
How did you root it?
as I understand, after rooting, warranty is void since it implies flashing a magisk patched boot image or AP tar. In my case I was indeed able to relock the bootloader and flash the original firmware but upon entering download mode, it shows "warranty void 0x01".
was it the same in your case?
Flashed original firmware, relocked phone, and then went to Samsung Office. I had no problem with it
edukardo said:
Flashed original firmware, relocked phone, and then went to Samsung Office. I had no problem with it
Click to expand...
Click to collapse
most likely the warranty vod bit was on (you can check it yoursef by entering odin mode) and they didn't notice
so you got it fixed for free?
did they mention what did the fix consist in? I heard they say they change the motherboard, which is a lie, they just write the nvram or efs with the right stuff
ah sos de argentina? lol where did you take it? to a samsung store? I'm from neuquen and got it at musimundo, but here's a samgung store too
myself i was thinking of waiting for an update which should be soon, lock bootloader, flash some official rom and pull off the cable so it gives an upgrade error and doesn't enter download mode, then take it to the store
Unroot before update and unlock
wipe the cache partition . then reset the phone using recovery mode . this is at you own risk .
did you fix it?
applesucksLmao said:
did you fix it?
Click to expand...
Click to collapse
nope, went to samsung, got rejected cause warranty bit on, no choice but take it to a service and I suppose they could do something with Chimera Tool, Z3X or something like that, which, as I've seen, claims to fix it in minutes (and the client gets charged handsomely, like 100 USD)
From Samsung I got the same bullsh*t I read in some threads: "this phone has been tampered with and it's a hardware problem, the board must be replaced"
For the technically savvy, I got a strange Magisk log which kind of looks like it may be the problem. It seems to try to "unlock"* some devices on bootup but gets "permission denied". One of them may be the nvram or something like that. I have an EFS directory but no NVRAM directory anywhere or /dev/nvram.
very strange, i guess we gotta not use magisk until its bug fixed.. i have seen other people have the same problem too, but anyways, i sent my phone to get probably JTagged for 54 us dollars, if they fix it well, great right, but if they dont i guess ill have to buy another motherboard from samsung or go to another city... and the best part is that while my phone is there, im using an S4 mini from 2013 with custom android 11 rom hehe
i saw that auh firmware causes empty imei in another thread and to flash aug, maybe you could try this? https://forum.xda-developers.com/t/has-anyone-successfully-rooted-this-a32-4g.4326193/post-85788523
applesucksLmao said:
very strange, i guess we gotta not use magisk until its bug fixed.. i have seen other people have the same problem too, but anyways, i sent my phone to get probably JTagged for 54 us dollars, if they fix it well, great right, but if they dont i guess ill have to buy another motherboard from samsung or go to another city... and the best part is that while my phone is there, im using an S4 mini from 2013 with custom android 11 rom hehe
Click to expand...
Click to collapse
or atleast use magisk with aug or even older firmware if you can... is your a32 A325M or A325F?
well, your firmware is A325MUB"U2"AUJ4 and that means u cant downgrade to older versions that have binary1 so maybe you could try using samsung's new version which was released past month
applesucksLmao said:
very strange, i guess we gotta not use magisk until its bug fixed.. i have seen other people have the same problem too, but anyways, i sent my phone to get probably JTagged for 54 us dollars, if they fix it well, great right, but if they dont i guess ill have to buy another motherboard from samsung or go to another city... and the best part is that while my phone is there, im using an S4 mini from 2013 with custom android 11 rom hehe
Click to expand...
Click to collapse
what's JTagged?
applesucksLmao said:
i saw that auh firmware causes empty imei in another thread and to flash aug, maybe you could try this? https://forum.xda-developers.com/t/has-anyone-successfully-rooted-this-a32-4g.4326193/post-85788523
Click to expand...
Click to collapse
I found it impossible to downgrade, download mode doesn't allow it. Couldn't find a tutorial to do it either.
applesucksLmao said:
well, your firmware is A325MUB"U2"AUJ4 and that means u cant downgrade to older versions that have binary1 so maybe you could try using samsung's new version which was released past month
Click to expand...
Click to collapse
I did, I tried all combinations rooting/unrooting with the new magisk 24.1 the new version, A325MUBS2AVA1
It's a 325m btw