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Ok, so this is not my phone that I'm trying to fix. Its a buddy of mine that has never rooted or messed with his phone. Apparently this just suddenly happened out of no where. He can get into a 3 button bootloader but it says "reboot" "reboot bootloader" and "power down". Again this isn't my phone and I'm not familiar with HTC at all. Please help lol
Sent from my SCH-I500 using xda premium
That's the fastboot screen, what happens when you press the reboot bootloader?
Sent from my PC36100 using Tapatalk
similiar problem
I'm having a similiar problem and have read many threads and apparently the problem i'm dealing with is a hardware issue...apparently... I just don' understand how a phone will only boot up to the home screen for a moment and then go through boot loops. When i go into hboot it will stay there and never crash and never bootloop, it will literally stay there until batt dies. It seems a software issue or something to me??? I've rooted it, tried divers roms, radios, etc. all to no avail, so, I then unrooted. I have charged it all the while off and while on. I have pulled the charger and plugged it back up without turning it on just to make it as fully charged as I can. I have let it bootloop until it shuts itself off. I have left it in hboot until the battery completely died and then turned it back on and repeated this until it would not start again. Nothing has worked, I've called HTC and Sprint but it's not under warranty and I am broke.
I am desperate for help....desperate. I have no money to replace it. I will take any suggestions and at this point try anything since it is not under warranty. If anyone is up for a challenge and project, PLEASE pm me. I've exhausted my knowledge, i've even prayed. Can anyone here offer any advice? I'm willing to pull this thing apart and examine the internals but I don't know what to look for, perhaps someone else does though.
From my experience you can do one of two things.
1. Hold volume down and power until the bootloader screen shows up. When in there use the volume buttons to go down 2 to where it was wipe data/factory reset. Hit the power button to select it and then volume up to confirm. Everything on the phone is lost, nothing on the memory card is touched. Then give it a couple minutes when it restarts and it should boot fine.
2. Take the phone apart, I have seen some that bootloop and its because the camera is loose. I know it sounds weird, but over time with phones being dropped or just the movement of being in a pocket can cause the camera to become knocked even a little loose. Simply push on the camera and you will feel it lock into place. Then put the back plate back on and turn it on and you're done.
Hello all,
I'm got an I747 that one day just decided to stop working on me. I was running stock rooted firmware and have never tried custom roms.
The phone repeatedly tries to boot up and then shut down. I can't ever get pass the Samsung logo.
The same thing happens when trying to access recovery or download mode. I see the initial download/recovery screen and then the phone shuts off.
Is the motherboard toast?
My friend has an I747 as well but it has been blacklisted. Are there any parts I can swap from one another to get either one of them working?
Any help or input is appreciated.
r i c h said:
Hello all,
I'm got an I747 that one day just decided to stop working on me. I was running stock rooted firmware and have never tried custom roms.
The phone repeatedly tries to boot up and then shut down. I can't ever get pass the Samsung logo.
The same thing happens when trying to access recovery or download mode. I see the initial download/recovery screen and then the phone shuts off.
Is the motherboard toast?
My friend has an I747 as well but it has been blacklisted. Are there any parts I can swap from one another to get either one of them working?
Any help or input is appreciated.
Click to expand...
Click to collapse
Does removing & reinserting the battery (with no buttons pushed) trigger the restart behavior?
pc103 said:
Does removing & reinserting the battery (with no buttons pushed) trigger the restart behavior?
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Click to collapse
Yes, just by inserting the battery the phone vibrates and begins to start up.
Once the Samsung logo appears it turns back off again.
r i c h said:
Yes, just by inserting the battery the phone vibrates and begins to start up.
Once the Samsung logo appears it turns back off again.
Click to expand...
Click to collapse
Indicates Samsung stuck power button syndrome. A lot has been posted about this.
I would start with warranty service if available.
If not, search a lot & choose solutions carefully.
It happened once with my Captivate & teardown & blowout cured it,
though I never observed the physical defect (only the symptoms).
I have used apps to reduce my use of the button ever since, with GS2 & GS3.
Approach teardown with extreme caution if you are not experienced.
Gently tapping a table edge with the upper right has worked for some.
pc103 said:
Indicates Samsung stuck power button syndrome. A lot has been posted about this.
I would start with warranty service if available.
If not, search a lot & choose solutions carefully.
It happened once with my Captivate & teardown & blowout cured it,
though I never observed the physical defect (only the symptoms).
I have used apps to reduce my use of the button ever since, with GS2 & GS3.
Approach teardown with extreme caution if you are not experienced.
Gently tapping a table edge with the upper right has worked for some.
Click to expand...
Click to collapse
Thanks for the advice. I did not know this was a common problem.
Unfortunately I am out of warranty so I will try to fix this myself.
I have already taken apart the phone before so I am fine with tearing it down again.
What do you mean by blowout? Do I physically try to tap the power button of the mother board on a table edge?
r i c h said:
Thanks for the advice. I did not know this was a common problem.
Unfortunately I am out of warranty so I will try to fix this myself.
I have already taken apart the phone before so I am fine with tearing it down again.
What do you mean by blowout? Do I physically try to tap the power button of the mother board on a table edge?
Click to expand...
Click to collapse
Push out any dust or debris outward using forced dry air.
The gentle tapping of the button edge area is a pre-disassembly alternative.
Many opinions, experiences & videos have been posted. It's worth it to sample some first.
One beautiful day the phone just restarted from itself. (wasnt really shocked though) After that it entered again into a boot loop, Im saying again because it happened once before and i noticed it was the SD Card and I just had to format it. So far so good, but now it doesnt matter if I pull out the SD Card or SIM, even battery... once ive put the battery the phone starts booting from it self and restarts everytime on a different place, like samsung logo, CM logo, CWM recovery, download mode.. it just cant stay on one place so i can choose an option. Only once ive managed to do a cache and dalvik wipe, also didnt help. Keeps rebooting and rebooting. Ive tried different ways of booting, with USB cable, with the recharger adaptor and without them. Left it for a whole night without battery, didnt help. I cant even manage to flash the stock ROM again, still reboots. I thought the power button was stuck or something, tried moving it arround but also didnt help. If you ask how many time Ive flashed the device... well perhaps countless, about 40 times counting the stock firmware. (maybe this number for some other maniacs is little, but now i see it like too much, because im kinda attached to this phone, the previous HD2 suffered a lot more xD) So guys my question is, do you have any suggestions? Ive searched the internet to check if the symptoms are close to hard brick but... didnt really saw any identity.
So.....
Normal boot.....it reboots, shuts off reboots.......?
Recovery mode.....reboots, shuts off, reboots.......?
Download mode.....reboots, shuts off, reboots......?
Battery insertion.....reboots, shuts off, reboots.......?
Same sequence every time?
Irrespective of which of the above scenarios is taking place?
If you just sat and watched it without pressing any buttons, will it endlessly reboot, shut off, reboot?.....
During this cycle, does it get to the same point in the boot process before restarting?.....
Sent from my GT-I9100 using xda app-developers app
keithross39 said:
So.....
Normal boot.....it reboots, shuts off reboots.......?
Recovery mode.....reboots, shuts off, reboots.......?
Download mode.....reboots, shuts off, reboots......?
Battery insertion.....reboots, shuts off, reboots.......?
Same sequence every time?
Irrespective of which of the above scenarios is taking place?
If you just sat and watched it without pressing any buttons, will it endlessly reboot, shut off, reboot?.....
During this cycle, does it get to the same point in the boot process before restarting?.....
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Thank you! I thought nobody will answer. It reboots right after passing 3 to 5 seconds, sometimes on the CM Samsung splash, sometimes on the spinning CM circle(boot loading image), when i succeed entering CWM or download mode reboots again. I cant boot it normally and reach the home screen. I read something that it could be from the kernel boot code, im using CM 10 (if im not guessing wrong).
I've answered a number of threads in the XDA W forum where members were experiencing similar issues to yourself. I doubt it's software related as during access to download mode and recovery mode , the phone isn't even using the "main" system software and kernel....these modes use their own independent kernel and system (it would be HIGHLY unlikely that two separate systems and two separate kernels are suffering from the same fault).
If all of the symptoms I wrote about in my original reply apply to your phone, then it all points towards a faulty power button.
As I understand it, Samsung uses a type of button commonly referred to as "temporary push to make" which means that when you push the button, two contacts are bridged to make an electrical connection but when you release the button the contact is broken. Under normal circumstances, this "make, break" sequence will start a normal boot sequence. Under normal conditions, long pressing this button again will begin the shutdown process. Now assume for a moment that the button has become damaged....where this contact that is meant to be momentary, has in fact become permanent......the result would be a phone that will attempt to start up and shut down in an endless cycle....basically, YOUR phone........
Sent from my GT-I9100 using Tapatalk
Yeah, I also thought that as a reason but discarded it quickly because the button doesnt have any problems when pushing it. I mean it freely comes back when pushed and i can also freely push it without problems. Also discarded that problem because i thought the button cant stop the booting cycle while booting, but it seems like it can. Thanks for all the answering I will try fixing it and will report as soon as possible.
The plastic button is separate to the electrical part I described....so it is entirely possible for the part you normally touch to *seem* to be working as it should.....only for it to work against the faulty electrical part........
And yes, that type of fault IS caused by the permanent contact of a faulty electrical button. Anybody who has a normally booting W (as I do) can re create this fault simply by pressing and holding the power button......the phone WILL enter a boot/shut down/reboot cycle for as long as the button is held........
The same condition can be re created on my S2 in exactly the same way as well.....
Sent from my Infected KitKat bar.....
Well.. bad news.. i've managed to disassemble it, tried to see whats wrong with the button (not the plastic one), tried moving it arround, nothing seems to be damaged, still stable at one place, also tried booting the phone 3 times without any covers and the result was the same...
Perhaps i should drive it to service.
Check your date of purchase.....Samsung phones have a two year warranty.......
Sent from my Infected KitKat bar.....
Well bad luck here also, i got it almost brand new from England and I'm not from England. I bought it over online shop sold as a second hand long time ago, it was just a matter of time to damage him. Thanks anyway for all the help, I'll see what i can do with the service.
Bad luck mate.....word of caution though.....as you've found out, the button is soldered directly to the motherboard, Samsung's "modus operandi" seems to be rather than attempt to repair the button, simply replace the entire MB........for a phone that is outside warranty, this will have (erm) "cost implications" lol......basically they like to charge as much as they can in situations like these.....eg/ board replacement when button repair would be enough.....
Sent from my Infected KitKat bar.....
keithross39 said:
Bad luck mate.....word of caution though.....as you've found out, the button is soldered directly to the motherboard, Samsung's "modus operandi" seems to be rather than attempt to repair the button, simply replace the entire MB........for a phone that is outside warranty, this will have (erm) "cost implications" lol......basically they like to charge as much as they can in situations like these.....eg/ board replacement when button repair would be enough.....
Sent from my Infected KitKat bar.....
Click to expand...
Click to collapse
True, my phone suffered the Power Off Loop as you may know from my previous thread. I decided to send my phone to a couple of repair shops and they said that the phone "cnt be repaired". i thought they knew about the change of MB but no. So rite now, my Galaxy W is in the grave ...
Sent from my GT-S6500 using xda app-developers app
i had encountered this issue with my galaxy wonder today and would like to seek for solutions over the internet. regardless that i also checked the button by disassembling the covers and separated the plastic button with the one on the board and tried to boot it but it still the same.
as most of you guys experienced this issue, what would you guys suggest me to do with my phone? i wish to save this phone for sentimental reason. would change the button DIY-ly is worth it? is it available for me to get the parts?
or did you guys manage to get a better solution?
thanks!
So today my phone started to power it's self off. When I power on it shows the kernel screen for a few secs then powers off. I can boot into Recovery (CWM) and when I select reboot it does the same. If if I boot in to Download Mode, it only stays on a few secs.
Is it the power button? Any ideas?
I'm running the BMS Kernel and C-Rom 6.6. I have had this same rom and kernel for weeks with no issues.
djdoubt03 said:
So today my phone started to power it's self off. When I power on it shows the kernel screen for a few secs then powers off. I can boot into Recovery (CWM) and when I select reboot it does the same. If if I boot in to Download Mode, it only stays on a few secs.
Is it the power button? Any ideas?
I'm running the BMS Kernel and C-Rom 6.6. I have had this same rom and kernel for weeks with no issues.
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Click to collapse
Sounds like your battery is dying. Might wanna look into getting a new one.
BWolf56 said:
Sounds like your battery is dying. Might wanna look into getting a new one.
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Click to collapse
Interesting, I have not had any issue with the battery. I'll look into it. Any way to test without using another battery?
Anything else it could be?
Using CWM built in key test it seems it is the power button, when I touch the power key it reads as if it is being touched multiple times or heklod down. Any Fix without replacing the button?
Not that I know of I have only seen replacing it fixes it
Ive seen several people report that opening it up and jiggling the button can help, but when it does it is only temporary.
djdoubt03 said:
Using CWM built in key test it seems it is the power button, when I touch the power key it reads as if it is being touched multiple times or heklod down. Any Fix without replacing the button?
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Click to collapse
It's fairly easy to replace. You can buy a button off ebay for fairly cheap and look on YouTube to replace it.
Sent from my SGH-I747M using XDA Free mobile app
I agree it sounds like a stuck power button. My experience with this problem first showed in a captivate of my moms. It was very bizarre tho. On stock ROM it would constantly do the vibrate, cycle, vibrate etc. On a custom ROM however, it has had zero problems with the power button. Maybe try that? Not a sure fire fix, just telling what happened with the Cappy. ☺
If this is power button problem you can try (what i did and worked, but it is your choice and you can damage your phone) drop little of oil in power button and press couple time with out battery in phone.
norbarb said:
If this is power button problem you can try (what i did and worked, but it is your choice and you can damage your phone) drop little of oil in power button and press couple time with out battery in phone.
Click to expand...
Click to collapse
That's actually fairly dangerous for your device. I would suggest an air duster if you think it's dirty.
I'm actually having the same problem. It just started his morning.
The phone won't boot normally. I get the kernel boot screen, sometimes a Samsung screen, and then it turns off. 2-3 seconds max.
I can get it into download mode, but after 3-4 seconds, it spontaneously shuts off.
Recovery mode (CWM) is completely stable. I can get in, make back ups, perform a key test, etc. When I run a key test, it shows that the power button is a little sensitive, but not crazy. If I jiggle it some (mostly back a little) it registers a key press, even if I'm not fully pressing it. If I do press it fully, sometimes it doesn't register.
If this is really a button issue, why is recovery stable? Even if I put the phone on a flat surface with nothing that could touch the button, the phone still doesn't stay in download mode (it just shuts off.) When I put the phone in recovery, place it on a flat surface, and perform the key test, the phone isn't registering a key touch.
I've tried 3 different batteries, kept the phone plugged in, popped the battery and held the power button to discharge everything, wiped the cache, wiped dalvik cache, and used CWM touch to reboot (and avoid the power button all together.)
The only think I can think of that's maybe different is that gapps was FC'ing more than normal this morning (before the phone crapped out.)
I'm running StockMOD ROM 4.4.2 R2 with the Ktoonsez Kernel for TouchWiz 4.4.2.
EDIT: Also, when it's plugged in, the LED doesn't light up. I'm not sure that it's actually charging. I do have a wall charger, so I can verify that the batteries I'm using are charged.
Try flashing a different rom from recovery to see if it still happens. Also try a factory reset. If you get as close to stock as possible and it still happens it raises the probability thst its hardware.
If you put the battery in and wait a few moments does it turn on by itself?
Band-aid
@DocHoliday77 I messed with the phone a little later tonight and recovery became unstable. I'm convinced it's a power button problem now. I think the internal mechanism gets stuck and that's the issue.
When I put the battery in, the phone does try to boot by itself.
I used the advice in this post: http://forum.xda-developers.com/showthread.php?p=53915864 and I was able to get up and running again. I opened the phone up, blew some compressed air on the button, tapped the flat side of the button lightly a few times with the end of my screwdriver, and put everything back together. I was able to get back into recovery, and then reboot normally.
I ordered a new power button and I plan on replacing it next week when it gets here, just to be on the safe side.
You guys at xda are life savers!
The booting up on its own after inserting the battery is a classic symptom of the power button going bad. Glad to hear you got it working for now, and that you are ordering a replacement. Everyone ive heard about getting it to work using any number of methods have always found it to only be a temporary solution.
Just a thought, in case it starts up again, maybe remove the plastic piece until you replace the switch. Hopefully that would help prevent it from getting accidentally pressed in your pocket or by bumping it into something. (You could probably still access it with a toothpick or something like that if needed)
I agree it's the power button. I just posted about my little experience on Google+
I tried seriously whacking it on the floor and everything. I wouldn't recommend that but I had no warranty and no funds for repair. Others had said that beating the crap out of it worked so I thought why not lol...
https://plus.google.com/116004961340303353216/posts/ig2ogLeUWJ8
Long story short, my beating it up didn't work but it did wake it up. It falling on the floor however, jarred whatever was stuck and it now works like a charm...good luck
Hello, new here and I know nothing about rooting nor have I rooted my phone but after looking all over the net I have come here in hopes of finding some tech wizards that can help me.
The Problem:
Turned phone off and a few hours later I tried turning it back on but it only shows the screen with model number and Samsung under it. It shows for a few seconds then the screen goes black and keeps looping like this. I have not rooted or anything. Not dropped in water ( water square is pink though). Phone shows no water damage or corrosion after opening.
What have I done?
I tried booting in recovery and download mode but i have never done it before and I was not successful at getting any other screen besides the model number Samsung screen.
I have tried a different battery after spending some time at the mall (no on carries it any more as it is no longer made) different battery did nothing. Repair guys suggested it may be the button sticking and said hey could clean it for $25. Instead I went home searched the web and disassembled my phone. I cleaned the button areas on the inside of the case and the contact on the inside attached to the circuit board. I have reassembled and it still does the same thing.
After more research I found a video saying to actually remove the internal button from the circuit board to stop the loop (which will leave me with no power button) I have not tried this as I am not that bold (yet).
I am wondering if it is a software problem that can be fixed by using Odin and installing the stock firmware but I just have not found a proper guide that makes enough sense for me to actually try. I don't want to waste my time with something I have never done and make things worse.
I have downloaded Odin and firmware from sammobile but that is about as far as I can go without some hand holding....
Thanks for reading my story any help would be much appreciated.
Fishheadman said:
Hello, new here and I know nothing about rooting nor have I rooted my phone but after looking all over the net I have come here in hopes of finding some tech wizards that can help me.
The Problem:
Turned phone off and a few hours later I tried turning it back on but it only shows the screen with model number and Samsung under it. It shows for a few seconds then the screen goes black and keeps looping like this. I have not rooted or anything. Not dropped in water ( water square is pink though). Phone shows no water damage or corrosion after opening.
What have I done?
I tried booting in recovery and download mode but i have never done it before and I was not successful at getting any other screen besides the model number Samsung screen.
I have tried a different battery after spending some time at the mall (no on carries it any more as it is no longer made) different battery did nothing. Repair guys suggested it may be the button sticking and said hey could clean it for $25. Instead I went home searched the web and disassembled my phone. I cleaned the button areas on the inside of the case and the contact on the inside attached to the circuit board. I have reassembled and it still does the same thing.
After more research I found a video saying to actually remove the internal button from the circuit board to stop the loop (which will leave me with no power button) I have not tried this as I am not that bold (yet).
I am wondering if it is a software problem that can be fixed by using Odin and installing the stock firmware but I just have not found a proper guide that makes enough sense for me to actually try. I don't want to waste my time with something I have never done and make things worse.
I have downloaded Odin and firmware from sammobile but that is about as far as I can go without some hand holding....
Thanks for reading my story any help would be much appreciated.
Click to expand...
Click to collapse
Try this - Press and hold Volume up + Home + Power buttons together a few seconds, you should get recovery mode. And then find factory reset.
garak elim said:
Try this - Press and hold Volume up + Home + Power buttons together a few seconds, you should get recovery mode. And then find factory reset.
Click to expand...
Click to collapse
Thanks for the reply. I have tried this many times and tried again after reading your reply. This should work fairly fast from what I understand right?
My phone is a virgin mobile phone (Canada) is it possible they have locked out recovery / download modes?
When I try to start in recovery nothing happens at all. Screen does not light, phone does not vibrate. Again I have never tried this until now so I don't know if the phone ever booted into these special modes when it was working.
Fishheadman said:
Thanks for the reply. I have tried this many times and tried again after reading your reply. This should work fairly fast from what I understand right?
My phone is a virgin mobile phone (Canada) is it possible they have locked out recovery / download modes?
When I try to start in recovery nothing happens at all. Screen does not light, phone does not vibrate. Again I have never tried this until now so I don't know if the phone ever booted into these special modes when it was working.
Click to expand...
Click to collapse
It's weird. I found something on page hard-reset.com. I cannot post link here now. I put "samsung ace2 recovery" into google and it was on first page. It's hard reset key combination. Try it.
When you plug the phone into the charger, do you get the battery charging status screen?
garak elim said:
It's weird. I found something on page hard-reset.com. I cannot post link here now. I put "samsung ace2 recovery" into google and it was on first page. It's hard reset key combination. Try it.
Click to expand...
Click to collapse
Forget my previous post. I was wrong. I try find another solutions.
Is your battery fully charged?