Boot loop. Can't access download or recovery mode. - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hello all,
I'm got an I747 that one day just decided to stop working on me. I was running stock rooted firmware and have never tried custom roms.
The phone repeatedly tries to boot up and then shut down. I can't ever get pass the Samsung logo.
The same thing happens when trying to access recovery or download mode. I see the initial download/recovery screen and then the phone shuts off.
Is the motherboard toast?
My friend has an I747 as well but it has been blacklisted. Are there any parts I can swap from one another to get either one of them working?
Any help or input is appreciated.

r i c h said:
Hello all,
I'm got an I747 that one day just decided to stop working on me. I was running stock rooted firmware and have never tried custom roms.
The phone repeatedly tries to boot up and then shut down. I can't ever get pass the Samsung logo.
The same thing happens when trying to access recovery or download mode. I see the initial download/recovery screen and then the phone shuts off.
Is the motherboard toast?
My friend has an I747 as well but it has been blacklisted. Are there any parts I can swap from one another to get either one of them working?
Any help or input is appreciated.
Click to expand...
Click to collapse
Does removing & reinserting the battery (with no buttons pushed) trigger the restart behavior?

pc103 said:
Does removing & reinserting the battery (with no buttons pushed) trigger the restart behavior?
Click to expand...
Click to collapse
Yes, just by inserting the battery the phone vibrates and begins to start up.
Once the Samsung logo appears it turns back off again.

r i c h said:
Yes, just by inserting the battery the phone vibrates and begins to start up.
Once the Samsung logo appears it turns back off again.
Click to expand...
Click to collapse
Indicates Samsung stuck power button syndrome. A lot has been posted about this.
I would start with warranty service if available.
If not, search a lot & choose solutions carefully.
It happened once with my Captivate & teardown & blowout cured it,
though I never observed the physical defect (only the symptoms).
I have used apps to reduce my use of the button ever since, with GS2 & GS3.
Approach teardown with extreme caution if you are not experienced.
Gently tapping a table edge with the upper right has worked for some.

pc103 said:
Indicates Samsung stuck power button syndrome. A lot has been posted about this.
I would start with warranty service if available.
If not, search a lot & choose solutions carefully.
It happened once with my Captivate & teardown & blowout cured it,
though I never observed the physical defect (only the symptoms).
I have used apps to reduce my use of the button ever since, with GS2 & GS3.
Approach teardown with extreme caution if you are not experienced.
Gently tapping a table edge with the upper right has worked for some.
Click to expand...
Click to collapse
Thanks for the advice. I did not know this was a common problem.
Unfortunately I am out of warranty so I will try to fix this myself.
I have already taken apart the phone before so I am fine with tearing it down again.
What do you mean by blowout? Do I physically try to tap the power button of the mother board on a table edge?

r i c h said:
Thanks for the advice. I did not know this was a common problem.
Unfortunately I am out of warranty so I will try to fix this myself.
I have already taken apart the phone before so I am fine with tearing it down again.
What do you mean by blowout? Do I physically try to tap the power button of the mother board on a table edge?
Click to expand...
Click to collapse
Push out any dust or debris outward using forced dry air.
The gentle tapping of the button edge area is a pre-disassembly alternative.
Many opinions, experiences & videos have been posted. It's worth it to sample some first.

Related

[Q] Help - Glide crashes and restarts

I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
AndyYan said:
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
Click to expand...
Click to collapse
I tried to do that, but the first times when Odin try to reboot the phone it just freezes and i have to unplug it. After many tries it finally finished, but the phone keeps freezing and crashing.
The phone even crashes while turned of and conected to the power adapter.
Do you think that with LiteROM 0.9.0, that might fix this issues?
I've got reboots too, try to disable auto brighness
It helps for me
Sent from my SGH-I927 using xda app-developers app
Power button issue
I am having a similar problem. At first, it just happened on rare occasions. However, today, it started doing it repeatedly. The phone was unusable. I did some checking around, and it appears that the power buttons on Samsung phones are prone to sticking. Some people suggest you actually remove the battery and slam the power button against a table. I wasn't going to do that, because I could just see it doing even more damage. What I did instead was firmly tap the power button repeatedly. It seemed to unstick the power button and allow the phone to function again.
Another alternative is to have the power button replaced, but that might be a hassle.
First of all, sorry for my bad english.
I bought it on amazon a few days ago, I have the same problem...
I thing aznemesis is right, because my power buttom is very sensitive, in fact, some times, when I press the button smooth and fast, to turn off the display like, the typical menu appears as if I had pressed the button for much longer period. Which proves your theory. The problem is if I hit the button over a table and the button breaks here in Chile do not exist spares of the terminal
Well, I did. I couldn't stand the desire to do so. After nearly 18 hours, the terminal isn't rebooted again.
Panchon1978 said:
I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
Click to expand...
Click to collapse
The horizontal lines on the screen sound as if it is an overheating issue. What were you doing before your phone shut off? Are you using the factory charger?
cure found
take the battery out...blow on the power button with some compressed gas to get the dust out....then pour a drop of silicone based lubricant on the power button so that most of it gets in the gaps...then hit the power button a few times....haven't had any reboots since then

[Q] Please help! Stuck in Bootloop, power button "stuck", no download mode!!

[Q] Please help! Stuck in Bootloop, power button "stuck", no download mode!!
I believe this has to do with the phone thinking the power button is constantly being pressed...
I'm looking for any advice. My s3 suddenly went into a boot loop this morning. It powers on for a few seconds and turns itself back off. I took my case off and noticed the power button is loose. Doing a little research, came across similar issues online caused by the main board going faulty and the phone thinking the power button is constantly being held down.
I know this because I can remove my battery, put it back in, and without even touching any buttons, the phone will attempt to power up.
I'm currently rooted and can't get into download mode for more than 3-5 seconds before it turns itself off. I was only once able to apply the perfect pressure by squeezing the side of the phone which allowed it to boot normally, but about 30 seconds later, the power menu appeared by itself and it turned off a few seconds later.
Has this happened to anyone else?? Anybody know how to go about fixing it??
My phone is still under warranty, but I can't flash back to stock.
Things I've tried:
Download mode
Recovery mode
Different battery
I haven't tried taking the phone apart yet. I want to get a replacement if possible. But just in case, has anybody repaired this themselves??
I'm really at a loss here. Any help is much appreciated!
Darkendes said:
I believe this has to do with the phone thinking the power button is constantly being pressed...
I'm looking for any advice. My s3 suddenly went into a boot loop this morning. It powers on for a few seconds and turns itself back off. I took my case off and noticed the power button is loose. Doing a little research, came across similar issues online caused by the main board going faulty and the phone thinking the power button is constantly being held down.
I know this because I can remove my battery, put it back in, and without even touching any buttons, the phone will attempt to power up.
I'm currently rooted and can't get into download mode for more than 3-5 seconds before it turns itself off. I was only once able to apply the perfect pressure by squeezing the side of the phone which allowed it to boot normally, but about 30 seconds later, the power menu appeared by itself and it turned off a few seconds later.
Has this happened to anyone else?? Anybody know how to go about fixing it??
My phone is still under warranty, but I can't flash back to stock.
Things I've tried:
Download mode
Recovery mode
Different battery
I haven't tried taking the phone apart yet. I want to get a replacement if possible. But just in case, has anybody repaired this themselves??
I'm really at a loss here. Any help is much appreciated!
Click to expand...
Click to collapse
Wow, crazy. I'm experiencing the same issue starting yesterday! I haven't tried swapping my battery yet, but the stuck power button makes so much more sense. I'm having all the same issues with not being able to stay in recovery mode or download mode for very long.
[EDIT]
My phone also seems to be reacting to static electricity. Say I let sit on my desk... It does nothing (not cycling reboots), if I pick it up it'll just start rebooting again. This leads me to believe that maybe it's not my power button but a battery or internal component issue.
MooreHeat said:
Wow, crazy. I'm experiencing the same issue starting yesterday! I haven't tried swapping my battery yet, but the stuck power button makes so much more sense. I'm having all the same issues with not being able to stay in recovery mode or download mode for very long.
[EDIT]
My phone also seems to be reacting to static electricity. Say I let sit on my desk... It does nothing (not cycling reboots), if I pick it up it'll just start rebooting again. This leads me to believe that maybe it's not my power button but a battery or internal component issue.
Click to expand...
Click to collapse
Weird. I haven't noticed mine reacting to touch, but I did watch it try to start itself multiple times while sitting all by itself on my desk.
I'm going to take it to my carrier's in-store warranty center. They said with it rooted it can't be replaced, but they can try to repair the button if it's stuck.
We'll see what happens.
Has anybody had to replace their power button themselves before?
Darkendes said:
Weird. I haven't noticed mine reacting to touch, but I did watch it try to start itself multiple times while sitting all by itself on my desk.
I'm going to take it to my carrier's in-store warranty center. They said with it rooted it can't be replaced, but they can try to repair the button if it's stuck.
We'll see what happens.
Has anybody had to replace their power button themselves before?
Click to expand...
Click to collapse
Well I just disassembled my S3. The power button mechanism seems to be just fine. It clicks down with pressure and releases just as I would expect it to. I'm thinking my issue is something electrical or battery.
Were you doing anything when your phone went in to boot loop? I was just texting someone and then.. poof!
What ROM are you using?

[Q] Endless reboot loop even when trying to enter recovery

One beautiful day the phone just restarted from itself. (wasnt really shocked though) After that it entered again into a boot loop, Im saying again because it happened once before and i noticed it was the SD Card and I just had to format it. So far so good, but now it doesnt matter if I pull out the SD Card or SIM, even battery... once ive put the battery the phone starts booting from it self and restarts everytime on a different place, like samsung logo, CM logo, CWM recovery, download mode.. it just cant stay on one place so i can choose an option. Only once ive managed to do a cache and dalvik wipe, also didnt help. Keeps rebooting and rebooting. Ive tried different ways of booting, with USB cable, with the recharger adaptor and without them. Left it for a whole night without battery, didnt help. I cant even manage to flash the stock ROM again, still reboots. I thought the power button was stuck or something, tried moving it arround but also didnt help. If you ask how many time Ive flashed the device... well perhaps countless, about 40 times counting the stock firmware. (maybe this number for some other maniacs is little, but now i see it like too much, because im kinda attached to this phone, the previous HD2 suffered a lot more xD) So guys my question is, do you have any suggestions? Ive searched the internet to check if the symptoms are close to hard brick but... didnt really saw any identity.
So.....
Normal boot.....it reboots, shuts off reboots.......?
Recovery mode.....reboots, shuts off, reboots.......?
Download mode.....reboots, shuts off, reboots......?
Battery insertion.....reboots, shuts off, reboots.......?
Same sequence every time?
Irrespective of which of the above scenarios is taking place?
If you just sat and watched it without pressing any buttons, will it endlessly reboot, shut off, reboot?.....
During this cycle, does it get to the same point in the boot process before restarting?.....
Sent from my GT-I9100 using xda app-developers app
keithross39 said:
So.....
Normal boot.....it reboots, shuts off reboots.......?
Recovery mode.....reboots, shuts off, reboots.......?
Download mode.....reboots, shuts off, reboots......?
Battery insertion.....reboots, shuts off, reboots.......?
Same sequence every time?
Irrespective of which of the above scenarios is taking place?
If you just sat and watched it without pressing any buttons, will it endlessly reboot, shut off, reboot?.....
During this cycle, does it get to the same point in the boot process before restarting?.....
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Thank you! I thought nobody will answer. It reboots right after passing 3 to 5 seconds, sometimes on the CM Samsung splash, sometimes on the spinning CM circle(boot loading image), when i succeed entering CWM or download mode reboots again. I cant boot it normally and reach the home screen. I read something that it could be from the kernel boot code, im using CM 10 (if im not guessing wrong).
I've answered a number of threads in the XDA W forum where members were experiencing similar issues to yourself. I doubt it's software related as during access to download mode and recovery mode , the phone isn't even using the "main" system software and kernel....these modes use their own independent kernel and system (it would be HIGHLY unlikely that two separate systems and two separate kernels are suffering from the same fault).
If all of the symptoms I wrote about in my original reply apply to your phone, then it all points towards a faulty power button.
As I understand it, Samsung uses a type of button commonly referred to as "temporary push to make" which means that when you push the button, two contacts are bridged to make an electrical connection but when you release the button the contact is broken. Under normal circumstances, this "make, break" sequence will start a normal boot sequence. Under normal conditions, long pressing this button again will begin the shutdown process. Now assume for a moment that the button has become damaged....where this contact that is meant to be momentary, has in fact become permanent......the result would be a phone that will attempt to start up and shut down in an endless cycle....basically, YOUR phone........
Sent from my GT-I9100 using Tapatalk
Yeah, I also thought that as a reason but discarded it quickly because the button doesnt have any problems when pushing it. I mean it freely comes back when pushed and i can also freely push it without problems. Also discarded that problem because i thought the button cant stop the booting cycle while booting, but it seems like it can. Thanks for all the answering I will try fixing it and will report as soon as possible.
The plastic button is separate to the electrical part I described....so it is entirely possible for the part you normally touch to *seem* to be working as it should.....only for it to work against the faulty electrical part........
And yes, that type of fault IS caused by the permanent contact of a faulty electrical button. Anybody who has a normally booting W (as I do) can re create this fault simply by pressing and holding the power button......the phone WILL enter a boot/shut down/reboot cycle for as long as the button is held........
The same condition can be re created on my S2 in exactly the same way as well.....
Sent from my Infected KitKat bar.....
Well.. bad news.. i've managed to disassemble it, tried to see whats wrong with the button (not the plastic one), tried moving it arround, nothing seems to be damaged, still stable at one place, also tried booting the phone 3 times without any covers and the result was the same...
Perhaps i should drive it to service.
Check your date of purchase.....Samsung phones have a two year warranty.......
Sent from my Infected KitKat bar.....
Well bad luck here also, i got it almost brand new from England and I'm not from England. I bought it over online shop sold as a second hand long time ago, it was just a matter of time to damage him. Thanks anyway for all the help, I'll see what i can do with the service.
Bad luck mate.....word of caution though.....as you've found out, the button is soldered directly to the motherboard, Samsung's "modus operandi" seems to be rather than attempt to repair the button, simply replace the entire MB........for a phone that is outside warranty, this will have (erm) "cost implications" lol......basically they like to charge as much as they can in situations like these.....eg/ board replacement when button repair would be enough.....
Sent from my Infected KitKat bar.....
keithross39 said:
Bad luck mate.....word of caution though.....as you've found out, the button is soldered directly to the motherboard, Samsung's "modus operandi" seems to be rather than attempt to repair the button, simply replace the entire MB........for a phone that is outside warranty, this will have (erm) "cost implications" lol......basically they like to charge as much as they can in situations like these.....eg/ board replacement when button repair would be enough.....
Sent from my Infected KitKat bar.....
Click to expand...
Click to collapse
True, my phone suffered the Power Off Loop as you may know from my previous thread. I decided to send my phone to a couple of repair shops and they said that the phone "cnt be repaired". i thought they knew about the change of MB but no. So rite now, my Galaxy W is in the grave ...
Sent from my GT-S6500 using xda app-developers app
i had encountered this issue with my galaxy wonder today and would like to seek for solutions over the internet. regardless that i also checked the button by disassembling the covers and separated the plastic button with the one on the board and tried to boot it but it still the same.
as most of you guys experienced this issue, what would you guys suggest me to do with my phone? i wish to save this phone for sentimental reason. would change the button DIY-ly is worth it? is it available for me to get the parts?
or did you guys manage to get a better solution?
thanks!

[Q] Samsung Ace II will not turn on

Hello, new here and I know nothing about rooting nor have I rooted my phone but after looking all over the net I have come here in hopes of finding some tech wizards that can help me.
The Problem:
Turned phone off and a few hours later I tried turning it back on but it only shows the screen with model number and Samsung under it. It shows for a few seconds then the screen goes black and keeps looping like this. I have not rooted or anything. Not dropped in water ( water square is pink though). Phone shows no water damage or corrosion after opening.
What have I done?
I tried booting in recovery and download mode but i have never done it before and I was not successful at getting any other screen besides the model number Samsung screen.
I have tried a different battery after spending some time at the mall (no on carries it any more as it is no longer made) different battery did nothing. Repair guys suggested it may be the button sticking and said hey could clean it for $25. Instead I went home searched the web and disassembled my phone. I cleaned the button areas on the inside of the case and the contact on the inside attached to the circuit board. I have reassembled and it still does the same thing.
After more research I found a video saying to actually remove the internal button from the circuit board to stop the loop (which will leave me with no power button) I have not tried this as I am not that bold (yet).
I am wondering if it is a software problem that can be fixed by using Odin and installing the stock firmware but I just have not found a proper guide that makes enough sense for me to actually try. I don't want to waste my time with something I have never done and make things worse.
I have downloaded Odin and firmware from sammobile but that is about as far as I can go without some hand holding....
Thanks for reading my story any help would be much appreciated.
Fishheadman said:
Hello, new here and I know nothing about rooting nor have I rooted my phone but after looking all over the net I have come here in hopes of finding some tech wizards that can help me.
The Problem:
Turned phone off and a few hours later I tried turning it back on but it only shows the screen with model number and Samsung under it. It shows for a few seconds then the screen goes black and keeps looping like this. I have not rooted or anything. Not dropped in water ( water square is pink though). Phone shows no water damage or corrosion after opening.
What have I done?
I tried booting in recovery and download mode but i have never done it before and I was not successful at getting any other screen besides the model number Samsung screen.
I have tried a different battery after spending some time at the mall (no on carries it any more as it is no longer made) different battery did nothing. Repair guys suggested it may be the button sticking and said hey could clean it for $25. Instead I went home searched the web and disassembled my phone. I cleaned the button areas on the inside of the case and the contact on the inside attached to the circuit board. I have reassembled and it still does the same thing.
After more research I found a video saying to actually remove the internal button from the circuit board to stop the loop (which will leave me with no power button) I have not tried this as I am not that bold (yet).
I am wondering if it is a software problem that can be fixed by using Odin and installing the stock firmware but I just have not found a proper guide that makes enough sense for me to actually try. I don't want to waste my time with something I have never done and make things worse.
I have downloaded Odin and firmware from sammobile but that is about as far as I can go without some hand holding....
Thanks for reading my story any help would be much appreciated.
Click to expand...
Click to collapse
Try this - Press and hold Volume up + Home + Power buttons together a few seconds, you should get recovery mode. And then find factory reset.
garak elim said:
Try this - Press and hold Volume up + Home + Power buttons together a few seconds, you should get recovery mode. And then find factory reset.
Click to expand...
Click to collapse
Thanks for the reply. I have tried this many times and tried again after reading your reply. This should work fairly fast from what I understand right?
My phone is a virgin mobile phone (Canada) is it possible they have locked out recovery / download modes?
When I try to start in recovery nothing happens at all. Screen does not light, phone does not vibrate. Again I have never tried this until now so I don't know if the phone ever booted into these special modes when it was working.
Fishheadman said:
Thanks for the reply. I have tried this many times and tried again after reading your reply. This should work fairly fast from what I understand right?
My phone is a virgin mobile phone (Canada) is it possible they have locked out recovery / download modes?
When I try to start in recovery nothing happens at all. Screen does not light, phone does not vibrate. Again I have never tried this until now so I don't know if the phone ever booted into these special modes when it was working.
Click to expand...
Click to collapse
It's weird. I found something on page hard-reset.com. I cannot post link here now. I put "samsung ace2 recovery" into google and it was on first page. It's hard reset key combination. Try it.
When you plug the phone into the charger, do you get the battery charging status screen?
garak elim said:
It's weird. I found something on page hard-reset.com. I cannot post link here now. I put "samsung ace2 recovery" into google and it was on first page. It's hard reset key combination. Try it.
Click to expand...
Click to collapse
Forget my previous post. I was wrong. I try find another solutions.
Is your battery fully charged?

Stuck in 'GENESIS - Mini OS 3.1' menu

I just got my phone back from LG after they sent it back as unrepaired due to water damage (I don't think water damage is related to the current issue - all it did was turn off on me randomly a few times a couple weeks apart, otherwise it was still usable before it got sent into LG)
After powering it up, it boots to a Mini OS 3.1 screen. I cannot get it out of this mode no matter what I do. Have looked at other forums and it says to click the option for "Normal Boot" but I don't have this option! A hard reset by holding down power and volume down doesn't work only opens right back to the same screen!
Any suggestions of how to get it to my normal boot screen? I'm out of ideas!
reeseme said:
I just got my phone back from LG after they sent it back as unrepaired due to water damage (I don't think water damage is related to the current issue - all it did was turn off on me randomly a few times a couple weeks apart, otherwise it was still usable before it got sent into LG)
After powering it up, it boots to a Mini OS 3.1 screen. I cannot get it out of this mode no matter what I do. Have looked at other forums and it says to click the option for "Normal Boot" but I don't have this option! A hard reset by holding down power and volume down doesn't work only opens right back to the same screen!
Any suggestions of how to get it to my normal boot screen? I'm out of ideas!
Click to expand...
Click to collapse
Is this the rom you had before hand?
if so try dirty flashing it.
Or you could flash another rom or stock.
https://community.verizonwireless.com/thread/843705 ????

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