Boot loop problem - EVO 4G Q&A, Help & Troubleshooting

Ok, so this is not my phone that I'm trying to fix. Its a buddy of mine that has never rooted or messed with his phone. Apparently this just suddenly happened out of no where. He can get into a 3 button bootloader but it says "reboot" "reboot bootloader" and "power down". Again this isn't my phone and I'm not familiar with HTC at all. Please help lol
Sent from my SCH-I500 using xda premium

That's the fastboot screen, what happens when you press the reboot bootloader?
Sent from my PC36100 using Tapatalk

similiar problem
I'm having a similiar problem and have read many threads and apparently the problem i'm dealing with is a hardware issue...apparently... I just don' understand how a phone will only boot up to the home screen for a moment and then go through boot loops. When i go into hboot it will stay there and never crash and never bootloop, it will literally stay there until batt dies. It seems a software issue or something to me??? I've rooted it, tried divers roms, radios, etc. all to no avail, so, I then unrooted. I have charged it all the while off and while on. I have pulled the charger and plugged it back up without turning it on just to make it as fully charged as I can. I have let it bootloop until it shuts itself off. I have left it in hboot until the battery completely died and then turned it back on and repeated this until it would not start again. Nothing has worked, I've called HTC and Sprint but it's not under warranty and I am broke.
I am desperate for help....desperate. I have no money to replace it. I will take any suggestions and at this point try anything since it is not under warranty. If anyone is up for a challenge and project, PLEASE pm me. I've exhausted my knowledge, i've even prayed. Can anyone here offer any advice? I'm willing to pull this thing apart and examine the internals but I don't know what to look for, perhaps someone else does though.

From my experience you can do one of two things.
1. Hold volume down and power until the bootloader screen shows up. When in there use the volume buttons to go down 2 to where it was wipe data/factory reset. Hit the power button to select it and then volume up to confirm. Everything on the phone is lost, nothing on the memory card is touched. Then give it a couple minutes when it restarts and it should boot fine.
2. Take the phone apart, I have seen some that bootloop and its because the camera is loose. I know it sounds weird, but over time with phones being dropped or just the movement of being in a pocket can cause the camera to become knocked even a little loose. Simply push on the camera and you will feel it lock into place. Then put the back plate back on and turn it on and you're done.

Related

[Q] fml i think im bricked black vibrate errors

So let me start off with I've done research and not just posting up a new thread because I'm lazy. All of the threads that I have looked through all seem to be close but not the same as most people can boot into recovery.
Running Konis elite series III had it about a week with no issues Ive reboot plenty of times and havent had any problems once so ever. Now I think my problem happened yesterday when I needed to clear up some space and deleted the package I installed Konis rom from I figured since it was already installed the package wasnt needed anymore. I noticed later that day my number pad was no longer showing up didn't pay much mind to it figured i just needed a restart. Reboot the phone today at work and low and behold.
Phone gives me 3 vibrates no lights on regular power up.
Vol - power I get 5 vibrates green flashing led (gotta pull batt for it to turn off)
Vol + I get 3 vibrates no lights
The phone just stays black need to take out the battery in order to get the vibrate errors again.
All the threads I read regarding the 5 vibrates say its in diagnostic mode but everyone else is able to get into recovery. I think I am now the owner of an expensive paper weight. -_-
Would pulling the koni rom install file off the sd do this?
What does the vibrate error mean.. being in diagnostic mode is pretty broad how are you suppose to troubleshoot something like that :/
Are you able to get into the bootloader at all?
Are you absolutely 100% positive that you're holding volume down and power? That should take you to the bootloader. I saw someone with a similar problem, but they were just doing volume up instead.
What happens when you try to power the device normally?
And deleting the rom zip from your SD card shouldn't cause any problems. In fact, I can't think of a single way it could cause anything to go wrong. That is the only thing you deleted, right? You didn't delete anything from internal memory?
Sent from my PC36100 using Tapatalk
well i think that the 5 vibrates and green led's are indicative of safe mode. the other i'm not so sure about. if you're holding vol down and power and getting 5 vibrates then maybe there is a prob with your vol buttons. its acting as if your holding the vol up button without hitting it. maybe its stuck or something like that. just guessing though.
yo
Thanks for all the replys.
Nah doesn't let me do anything. I plug it in and it asks for broadcom drivers thats about it.
I made sure that the vol - is being pressed it gives me 5 vibrations and then the green led no recover menus/
A buddy of mine had the same problem after flashing the kingdom rom on his incredible. He sent it to the phone insurance company and they replaced the motherboard. So basically, your kind of screwed.
Well.....unless you can somehow fix it on the evo...... because I know we tried everything on his incredible, and it would just do the exact same thing every time, no matter what.
nvm same deal. it booted up intro recovery one time i erased cache and ran a saved backup on clockworks phone restarted after it finished and back to the same deal. yay.
unregimented said:
nvm same deal. it booted up intro recovery one time i erased cache and ran a saved backup on clockworks phone restarted after it finished and back to the same deal. yay.
Click to expand...
Click to collapse
What do you mean by back to the same deal?? Back to normal or back to the problem?
hardware related..
volume button keeps getting stuck some way some how and whenever the phone turns off its a pain to turn on. 30+ tries taking the batt in and out. When the phone would be turned on the volume would pop up randomly. Figured it was that so i bumped the phone on the desk with the buttons down and it cranked on did it again early today and it cranked up again after a few tries my phones toast. -_-

[Q] EVO keeps rebooting very quickly, can't boot, can't get into recovery

EDIT: problem solved - it was a crap battery. Leaving original contents intact in case someone else has this problem and comes across my post.
Hi all,
Just got a used Evo 4G with the intent of flashing it to Metro for my brother. I don't know what software version is on the phone.
When it's powered on, the while screen that says "htc EVO 4G" flashes for like, a quarter of a second, then the display goes blank, and it flashes again. It's trying to boot but just can't.
I'm really familiar with the Galaxy S phones & rooting/flashing in general, so I looked up the EVO's recovery menu and it looks like you hold "Volume Down" while powering on to get into it. I do that, and what looks like a recovery screen for a split second, but then reboots quickly. I don't have time to do anything in the menu.
This phone doesn't have an SD card. Is that part of the problem? Has anyone heard of this super fast reboot problem? I'm comfortable fixing it if it's actually fixable, just haven't heard of this issue before. Oh, also, phone doesn't look physically damaged or have water damage.
Thanks for your input.
Have you verified if it is s-off? Or if it has a custom recovery?
While phone is off hold down volume down and power button to get to bootloader
Sent by Supersonic!
if you can get into bootloader check the top line and see if you are S-ON or S-OFF. If you cannot get into recovery at all, I would try a ruu and if it doesnt work then I would say its a hardware issue. Hope you have TEP
Thanks for the replies!
The phone wouldn't stay on long enough to do anything in recovery at all - would try to boot for no more than 1/4 second then restart.
I noticed the orange charge light was flashing, so I did more research, and it turns out the battery that came with the Evo is garbage. I got a new aftermarket one and the phone boots perfectly.
Problem solved, mods feel free to close.
Thanks again!

[Q] Help!! a100 Blackscreen

i have a a100 with the latest flexreaper rom installed and im stuck with a pretty serious issue:
a couple of days ago the tab was acting real slow and sluggish and getting bad battery life didnt think nothing of it so i just rebooted a couple times and left it alone . all was good untill the battery hit 10% and i plugged it up using the factory ac adapter. the next day (maybe 6-7 hours later) i went to turn it on and nothing no vibrate no screen flash nothing; other than the power button turning blue as i pressed it and it would stay on for a couple hours but still no other response from the tablet.
im at my wits end on what could be wrong and now i got my wife with her foot on my neck till i get it fixed. can anyone help me?
ive tried to do a hard reset with the reset button tried to boot into recovery /bootloader no dice
(also my home button flashed a couple time i pressed the power button) dont know if its relevant but wanna get as much info out as possible
wondering if anyone can help me...
frenize said:
wondering if anyone can help me...
Click to expand...
Click to collapse
It may take awhile for someone to see this and form something to try, random bricking for no reason is rare, its almost always some error by the user. However have you attempted adb connection to it? Leave it powered off, connect to the PC you used to unlock the boot loader then power on. Does the PC make the USB connect sound? Does the Acer vibrate? Did the home key blink again?
It really sounds like your boot partition is wrecked which wouldn't normally happen outside of flashing. If boot loader is trash then it won't know what to do and just sit there. No recovery or anything else.
Tapatalked from my Galaxy S II.
pio_masaki said:
It may take awhile for someone to see this and form something to try, random bricking for no reason is rare, its almost always some error by the user. However have you attempted adb connection to it? Leave it powered off, connect to the PC you used to unlock the boot loader then power on. Does the PC make the USB connect sound? Does the Acer vibrate? Did the home key blink again?
It really sounds like your boot partition is wrecked which wouldn't normally happen outside of flashing. If boot loader is trash then it won't know what to do and just sit there. No recovery or anything else.
Tapatalked from my Galaxy S II.
Click to expand...
Click to collapse
it made something like the connect sound but instead of the regular duh doom sound it did a dadadoom (kinda hard to describe the sound) but it was faster than ive ever heard the connect sound before which is weird. the tab didnt vibrate and it seems the home button blinks when the tab is dead and needs recharged
frenize said:
it made something like the connect sound but instead of the regular duh doom sound it did a dadadoom (kinda hard to describe the sound) but it was faster than ive ever heard the connect sound before which is weird. the tab didnt vibrate and it seems the home button blinks when the tab is dead and needs recharged
Click to expand...
Click to collapse
Yeah I know that sound it means USB connected but error for some reason. Its been shown if this thing dies all the way down it wont read the battery correctly and probably needs to be sent in. Before that I personally would unplug it open it up and remove the battery for awhile, maybe an hour then put it back and plug it in. But thats me, not the advice I'm giving. If you have warantee on it use that.
The batteries on a lot of devices and laptops etc have something of a fail safe, if the voltage drops below a certain point it trips to prevent cell damage, however it renders the battery useless.
I haven't searched out much past that if a reset is possible by us, but it seems the pack is trash after or needs sent in.
Since this is a sealed unit you void warranty opening it (well unlocking the boot loader did too) so you can't send it in for repairs without paying for it.
I hope someone can jump in and help figure this out, and prove me wrong.
Tapatalked from my Galaxy S II.
Weird, This exact same thing happened to me. Used it in the morning and now after work it won't turn on. I had already tried disconnecting the battery, but hadn't thought to leave it disconnected for an hour. My tablet has been running the leaked ICS since it came out and The last factory reset it had was about a month ago. It was working fine up until this. The power button seems to be responding correctly, the issue is that after the LEDs light up, there is no vibration or display. I hope someone can help us with this issue.
EDIT:
It won't connect in ADB mode. It will only appear on my computer as an APX device and since there is no vibration I am unable to boot into fastboot. Any help or suggestions? All the threads I have found have involved booting into fastboot.
i am also having this problem. i set ti backup last night to save to box i turned it on this morning it.worked set it on the charger came back to a frozen screen. I turned it off now just a black screen it turns on or the home button dose but nothing comes up on the screen
same thing here.
max69power said:
i am also having this problem. i set ti backup last night to save to box i turned it on this morning it.worked set it on the charger came back to a frozen screen. I turned it off now just a black screen it turns on or the home button dose but nothing comes up on the screen
Click to expand...
Click to collapse
I have been using ICS the leaked one, and last night I was goint to check my email and it did not turn on, I though the battery died. I plugged to the charger and this morning I tried to turning it on but it failed. I did the reset pin but nothing. I connected to the computer and it was recognized as a APX device and installed a driver ACER Picasso USB recover but i cant access anything. I am a nob. Thanks
A100 blackscreen
i am also having this problem. last night. just a black screen it turns on or the home button dose but nothing comes up on the screen. :crying: Help!!!!!!
Has anyone tried holding the power button for a while? Laptops do this too, if someone felt ventures, try taking the battery out and hold the power button. No promises, might work.
sent from my ICONia
same here
Having the exactly same issue, here...
I also tried to hit the hardware reset button and it does not help.
If the screen is blank while powered on its in failsafe mode, in other words is bricked, has to go to Acer.
Tapatalked from my Galaxy S II.
This just happened to me a few weeks ago as well. If you are still under warranty send it in to Acer, thats what I did. I just got an email saying they had fixed it and were sending it back for free!!
At the time I was on the 9/02 JB build. I wonder if this issue is caused by faulty hardware or if it is an issue that was made by rooting and unlocking it? I don't know enough about this stuff to answer that though, but it does make me think whether I should root/unlock it when I get it back or leave it stock.
Also thanks Pio_masaki for helping me a few weeks back wasn't sure if I was even going to send it in until you said they most likely won't be able to tell.
I highly doubt they even CARE when sending these in. They will void for physical damage most likely.
tshm55 said:
Having the exactly same issue, here...
I also tried to hit the hardware reset button and it does not help.
Click to expand...
Click to collapse
Ohmygod,
Same here, but it's 3 years ago. Sorry for digging the topic. Still no hope? I still keep the tablet and have just buy another refurbished mainboard to replace but still no vibrate and blacksreen still there.

[Q] Please help! Stuck in Bootloop, power button "stuck", no download mode!!

[Q] Please help! Stuck in Bootloop, power button "stuck", no download mode!!
I believe this has to do with the phone thinking the power button is constantly being pressed...
I'm looking for any advice. My s3 suddenly went into a boot loop this morning. It powers on for a few seconds and turns itself back off. I took my case off and noticed the power button is loose. Doing a little research, came across similar issues online caused by the main board going faulty and the phone thinking the power button is constantly being held down.
I know this because I can remove my battery, put it back in, and without even touching any buttons, the phone will attempt to power up.
I'm currently rooted and can't get into download mode for more than 3-5 seconds before it turns itself off. I was only once able to apply the perfect pressure by squeezing the side of the phone which allowed it to boot normally, but about 30 seconds later, the power menu appeared by itself and it turned off a few seconds later.
Has this happened to anyone else?? Anybody know how to go about fixing it??
My phone is still under warranty, but I can't flash back to stock.
Things I've tried:
Download mode
Recovery mode
Different battery
I haven't tried taking the phone apart yet. I want to get a replacement if possible. But just in case, has anybody repaired this themselves??
I'm really at a loss here. Any help is much appreciated!
Darkendes said:
I believe this has to do with the phone thinking the power button is constantly being pressed...
I'm looking for any advice. My s3 suddenly went into a boot loop this morning. It powers on for a few seconds and turns itself back off. I took my case off and noticed the power button is loose. Doing a little research, came across similar issues online caused by the main board going faulty and the phone thinking the power button is constantly being held down.
I know this because I can remove my battery, put it back in, and without even touching any buttons, the phone will attempt to power up.
I'm currently rooted and can't get into download mode for more than 3-5 seconds before it turns itself off. I was only once able to apply the perfect pressure by squeezing the side of the phone which allowed it to boot normally, but about 30 seconds later, the power menu appeared by itself and it turned off a few seconds later.
Has this happened to anyone else?? Anybody know how to go about fixing it??
My phone is still under warranty, but I can't flash back to stock.
Things I've tried:
Download mode
Recovery mode
Different battery
I haven't tried taking the phone apart yet. I want to get a replacement if possible. But just in case, has anybody repaired this themselves??
I'm really at a loss here. Any help is much appreciated!
Click to expand...
Click to collapse
Wow, crazy. I'm experiencing the same issue starting yesterday! I haven't tried swapping my battery yet, but the stuck power button makes so much more sense. I'm having all the same issues with not being able to stay in recovery mode or download mode for very long.
[EDIT]
My phone also seems to be reacting to static electricity. Say I let sit on my desk... It does nothing (not cycling reboots), if I pick it up it'll just start rebooting again. This leads me to believe that maybe it's not my power button but a battery or internal component issue.
MooreHeat said:
Wow, crazy. I'm experiencing the same issue starting yesterday! I haven't tried swapping my battery yet, but the stuck power button makes so much more sense. I'm having all the same issues with not being able to stay in recovery mode or download mode for very long.
[EDIT]
My phone also seems to be reacting to static electricity. Say I let sit on my desk... It does nothing (not cycling reboots), if I pick it up it'll just start rebooting again. This leads me to believe that maybe it's not my power button but a battery or internal component issue.
Click to expand...
Click to collapse
Weird. I haven't noticed mine reacting to touch, but I did watch it try to start itself multiple times while sitting all by itself on my desk.
I'm going to take it to my carrier's in-store warranty center. They said with it rooted it can't be replaced, but they can try to repair the button if it's stuck.
We'll see what happens.
Has anybody had to replace their power button themselves before?
Darkendes said:
Weird. I haven't noticed mine reacting to touch, but I did watch it try to start itself multiple times while sitting all by itself on my desk.
I'm going to take it to my carrier's in-store warranty center. They said with it rooted it can't be replaced, but they can try to repair the button if it's stuck.
We'll see what happens.
Has anybody had to replace their power button themselves before?
Click to expand...
Click to collapse
Well I just disassembled my S3. The power button mechanism seems to be just fine. It clicks down with pressure and releases just as I would expect it to. I'm thinking my issue is something electrical or battery.
Were you doing anything when your phone went in to boot loop? I was just texting someone and then.. poof!
What ROM are you using?

[Q] Endless reboot loop even when trying to enter recovery

One beautiful day the phone just restarted from itself. (wasnt really shocked though) After that it entered again into a boot loop, Im saying again because it happened once before and i noticed it was the SD Card and I just had to format it. So far so good, but now it doesnt matter if I pull out the SD Card or SIM, even battery... once ive put the battery the phone starts booting from it self and restarts everytime on a different place, like samsung logo, CM logo, CWM recovery, download mode.. it just cant stay on one place so i can choose an option. Only once ive managed to do a cache and dalvik wipe, also didnt help. Keeps rebooting and rebooting. Ive tried different ways of booting, with USB cable, with the recharger adaptor and without them. Left it for a whole night without battery, didnt help. I cant even manage to flash the stock ROM again, still reboots. I thought the power button was stuck or something, tried moving it arround but also didnt help. If you ask how many time Ive flashed the device... well perhaps countless, about 40 times counting the stock firmware. (maybe this number for some other maniacs is little, but now i see it like too much, because im kinda attached to this phone, the previous HD2 suffered a lot more xD) So guys my question is, do you have any suggestions? Ive searched the internet to check if the symptoms are close to hard brick but... didnt really saw any identity.
So.....
Normal boot.....it reboots, shuts off reboots.......?
Recovery mode.....reboots, shuts off, reboots.......?
Download mode.....reboots, shuts off, reboots......?
Battery insertion.....reboots, shuts off, reboots.......?
Same sequence every time?
Irrespective of which of the above scenarios is taking place?
If you just sat and watched it without pressing any buttons, will it endlessly reboot, shut off, reboot?.....
During this cycle, does it get to the same point in the boot process before restarting?.....
Sent from my GT-I9100 using xda app-developers app
keithross39 said:
So.....
Normal boot.....it reboots, shuts off reboots.......?
Recovery mode.....reboots, shuts off, reboots.......?
Download mode.....reboots, shuts off, reboots......?
Battery insertion.....reboots, shuts off, reboots.......?
Same sequence every time?
Irrespective of which of the above scenarios is taking place?
If you just sat and watched it without pressing any buttons, will it endlessly reboot, shut off, reboot?.....
During this cycle, does it get to the same point in the boot process before restarting?.....
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Thank you! I thought nobody will answer. It reboots right after passing 3 to 5 seconds, sometimes on the CM Samsung splash, sometimes on the spinning CM circle(boot loading image), when i succeed entering CWM or download mode reboots again. I cant boot it normally and reach the home screen. I read something that it could be from the kernel boot code, im using CM 10 (if im not guessing wrong).
I've answered a number of threads in the XDA W forum where members were experiencing similar issues to yourself. I doubt it's software related as during access to download mode and recovery mode , the phone isn't even using the "main" system software and kernel....these modes use their own independent kernel and system (it would be HIGHLY unlikely that two separate systems and two separate kernels are suffering from the same fault).
If all of the symptoms I wrote about in my original reply apply to your phone, then it all points towards a faulty power button.
As I understand it, Samsung uses a type of button commonly referred to as "temporary push to make" which means that when you push the button, two contacts are bridged to make an electrical connection but when you release the button the contact is broken. Under normal circumstances, this "make, break" sequence will start a normal boot sequence. Under normal conditions, long pressing this button again will begin the shutdown process. Now assume for a moment that the button has become damaged....where this contact that is meant to be momentary, has in fact become permanent......the result would be a phone that will attempt to start up and shut down in an endless cycle....basically, YOUR phone........
Sent from my GT-I9100 using Tapatalk
Yeah, I also thought that as a reason but discarded it quickly because the button doesnt have any problems when pushing it. I mean it freely comes back when pushed and i can also freely push it without problems. Also discarded that problem because i thought the button cant stop the booting cycle while booting, but it seems like it can. Thanks for all the answering I will try fixing it and will report as soon as possible.
The plastic button is separate to the electrical part I described....so it is entirely possible for the part you normally touch to *seem* to be working as it should.....only for it to work against the faulty electrical part........
And yes, that type of fault IS caused by the permanent contact of a faulty electrical button. Anybody who has a normally booting W (as I do) can re create this fault simply by pressing and holding the power button......the phone WILL enter a boot/shut down/reboot cycle for as long as the button is held........
The same condition can be re created on my S2 in exactly the same way as well.....
Sent from my Infected KitKat bar.....
Well.. bad news.. i've managed to disassemble it, tried to see whats wrong with the button (not the plastic one), tried moving it arround, nothing seems to be damaged, still stable at one place, also tried booting the phone 3 times without any covers and the result was the same...
Perhaps i should drive it to service.
Check your date of purchase.....Samsung phones have a two year warranty.......
Sent from my Infected KitKat bar.....
Well bad luck here also, i got it almost brand new from England and I'm not from England. I bought it over online shop sold as a second hand long time ago, it was just a matter of time to damage him. Thanks anyway for all the help, I'll see what i can do with the service.
Bad luck mate.....word of caution though.....as you've found out, the button is soldered directly to the motherboard, Samsung's "modus operandi" seems to be rather than attempt to repair the button, simply replace the entire MB........for a phone that is outside warranty, this will have (erm) "cost implications" lol......basically they like to charge as much as they can in situations like these.....eg/ board replacement when button repair would be enough.....
Sent from my Infected KitKat bar.....
keithross39 said:
Bad luck mate.....word of caution though.....as you've found out, the button is soldered directly to the motherboard, Samsung's "modus operandi" seems to be rather than attempt to repair the button, simply replace the entire MB........for a phone that is outside warranty, this will have (erm) "cost implications" lol......basically they like to charge as much as they can in situations like these.....eg/ board replacement when button repair would be enough.....
Sent from my Infected KitKat bar.....
Click to expand...
Click to collapse
True, my phone suffered the Power Off Loop as you may know from my previous thread. I decided to send my phone to a couple of repair shops and they said that the phone "cnt be repaired". i thought they knew about the change of MB but no. So rite now, my Galaxy W is in the grave ...
Sent from my GT-S6500 using xda app-developers app
i had encountered this issue with my galaxy wonder today and would like to seek for solutions over the internet. regardless that i also checked the button by disassembling the covers and separated the plastic button with the one on the board and tried to boot it but it still the same.
as most of you guys experienced this issue, what would you guys suggest me to do with my phone? i wish to save this phone for sentimental reason. would change the button DIY-ly is worth it? is it available for me to get the parts?
or did you guys manage to get a better solution?
thanks!

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