HTC One M9 0PJA100 no Android after reset - One (M9) Q&A, Help & Troubleshooting

Hi everyone,
I am stuck with a rather expensive HTC paperweight and I hope to get some guidelines from a kind soul here.
I had this phone (functioning perfectly) for a while and recently I tried selling it to someone. Just one day later, the guy comes back to me asking for his money back and claiming that he "tried to do some updates and it failed".
Now the phone is stuck in a white background and colour text menu state. This is what I get on the screen :
*** Software status: Modified ***
*** UNLOCKED ***
*** S-ON ***
<VOL UP> to previous item
<VOL DOWN> to next item
<POWER> to select item
REBOOT
REBOOT TO BOOTLOADER
BOOT TO DOWNLOAD MODE
BOOT TO RECOVERY MODE
POWER DOWN
Now, if I choose REBOOT TO BOOTLOADER, it does a restart and gets back to the same menu
If I choose BOOT TO DOWNLOAD, it goes to a red-blue-yellow text on black background menu with this text:
hTC download mode
*** UNLOCKED ***
htc_himauhl PVT S-ON
LK-1.0.0.0000
RADIO-01.01_U11440061_52a.01.50225G_2
OpenDSP-v20.2.6-00452-M8994_0216
OS-1 .32.401.3
Feb 27 2015, 15:11:23(493992)
system info
show barcode
reboot to bootloader
reboot to download mode
reboot
power down
_____________________________________
Security checking failed NOT_FIND_SMART
IO
SD NOT MOUNTED
If I choose BOOT TO RECOVERY MODE I get to something called Team Win Recovery Project v2.8.7.0 and 8 main tiles , each leading to a sub-menu.
Given all the info so far, could you, please, point me towards a procedure/tutorial to get the phone back running. I am not/never was interested in tuning/upgrading the phone in any way other than stock. All I want is a normal, usable HTC M9.
Thanks in advance and I hope for a positive answer!

I guess it wasn't you who changed the phone. So I assume the buyer of the phone did at least the following:
1. unlock bootloader per HTCDev
2. flash custom TWRP recovery
I'd guess he tried to flash a custom ROM as well, but maybe didn't know what he was about to do and how to revert back to stock.
So he took the easiest way to bring it back to you without telling you what he did.
The best way would be to flash an RUU of version 1.32.401.3. You could try find it within the Stock Backups and RUU thread. If you need any help flashing it, quote me here.
Sent from my HTC 10 using XDA Labs

Its his fault for flashing twrp. Id let him fix it
Skickat från min HTC One M9 via Tapatalk

5m4r7ph0n36uru said:
I guess it wasn't you who changed the phone. So I assume the buyer of the phone did at least the following:
1. unlock bootloader per HTCDev
2. flash custom TWRP recovery
I'd guess he tried to flash a custom ROM as well, but maybe didn't know what he was about to do and how to revert back to stock.
So he took the easiest way to bring it back to you without telling you what he did.
The best way would be to flash an RUU of version 1.32.401.3. You could try find it within the Stock Backups and RUU thread. If you need any help flashing it, quote me here.
Sent from my HTC 10 using XDA Labs
Click to expand...
Click to collapse
Hi 5m4r7ph0n36uru,
Thank you for the reply, it's been very helpful. First things first, I think I might have solved it. I downloaded the first RUU from docs.google.com/spreadsheets/d/15K6xhb6wtosp9j8yu4xHBZ6n9v5OaFSW6ZVWxC4u_qc/pubhtml#
because I couldn't find 1.32.401.3 anywhere. I put the zip on a 4GB sdcard and rebooted to download mode. A few restarts later and the phone was back in Android setup wizard. I also tried a SIM card and it works.
the problem now is that I cannot get rid of the annoying DEMO app that keeps popping up.
Is there a way to delete it permanently?
Could it be that the RUU I installed was a demo one?
Any advices on this?
Otherwise, I am perfectly happy so far. One more thing: I seem to have deleted or unninstalled that TWRP thing since I cannot access it by rebooting the phone to recovery. Not complaining, just noticed it.
Thanks again, good people!

madnoob said:
Hi 5m4r7ph0n36uru,
Thank you for the reply, it's been very helpful. First things first, I think I might have solved it. I downloaded the first RUU from docs.google.com/spreadsheets/d/15K6xhb6wtosp9j8yu4xHBZ6n9v5OaFSW6ZVWxC4u_qc/pubhtml#
because I couldn't find 1.32.401.3 anywhere. I put the zip on a 4GB sdcard and rebooted to download mode. A few restarts later and the phone was back in Android setup wizard. I also tried a SIM card and it works.
the problem now is that I cannot get rid of the annoying DEMO app that keeps popping up.
Is there a way to delete it permanently?
Could it be that the RUU I installed was a demo one?
Any advices on this?
Otherwise, I am perfectly happy so far. One more thing: I seem to have deleted or unninstalled that TWRP thing since I cannot access it by rebooting the phone to recovery. Not complaining, just noticed it.
Thanks again, good people!
Click to expand...
Click to collapse
Nevermind, I just disabled the notifications for that app and it doesn't bother me now! Have a great day!

Related

Incredible won't boot into CM7 or Recovery

I've look around for over an hour and can't find anything quite like this. I didn't try to change anything or put on a new rom - nothing - it just stopped working.
I've been running CM7 for months just fine. I've had to re-install it a few times due to various random errors and whatnot but for the most part it has been fine.
Phone was working fine. I plugged it in and went to bed.
I woke up this morning to my phone getting to the white HTC Incredible page and then perpetually rebooting.
I can't get past that either to get into recovery or CM7.
I can get into hboot but I have no idea what to do there.
What the hell could have happened over night?
Any chance this can be fixed or is it bricked?
This is a known issue. This happened to my phone and 2 subsequent replacements before I got one that it didn't happen to.
I'd call Verizon or take it in - hopefully you're still in your warranty.
thumpernc24 said:
I've look around for over an hour and can't find anything quite like this. I didn't try to change anything or put on a new rom - nothing - it just stopped working.
I've been running CM7 for months just fine. I've had to re-install it a few times due to various random errors and whatnot but for the most part it has been fine.
Phone was working fine. I plugged it in and went to bed.
I woke up this morning to my phone getting to the white HTC Incredible page and then perpetually rebooting.
I can't get past that either to get into recovery or CM7.
I can get into hboot but I have no idea what to do there.
What the hell could have happened over night?
Any chance this can be fixed or is it bricked?
Click to expand...
Click to collapse
If you can get into hboot. you should be able to RUU to stock and re root.
synisterwolf said:
If you can get into hboot. you should be able to RUU to stock and re root.
Click to expand...
Click to collapse
tried to do that too at the hboot menu and I get the same problem.
I have the extended warranty from Verizon but are they going to check if it is rooted?
thumpernc24 said:
tried to do that too at the hboot menu and I get the same problem.
I have the extended warranty from Verizon but are they going to check if it is rooted?
Click to expand...
Click to collapse
if you can get into hboot they will see at the top it says S=off. you might want to try to get it back to S=on
synisterwolf said:
if you can get into hboot they will see at the top it says S=off. you might want to try to get it back to S=on
Click to expand...
Click to collapse
any clues how to do that?
i've been looking around like crazy and can't seem to figure it out.
Feel dumb - I just need to get this done so I can take it in and get a new phone - it is driving me insane!
In order to get s-on you will need a custom recovery installed and then use the s-on tool provided by unrevoked. So you will need to flash a custom recovery thru hboot and then flash the s-on tool thru recovery, and then ruu either thru hboot with a PB31IMG.zip, or with a ruu.exe with your pc. You can get the recovery image and ruus from here http://www.pvillecomp.com. You can get the s-on tool from the unrevoked forever site.
thumpernc24 said:
any clues how to do that?
i've been looking around like crazy and can't seem to figure it out.
Feel dumb - I just need to get this done so I can take it in and get a new phone - it is driving me insane!
Click to expand...
Click to collapse
same way you got it off.
unrevoked.com has this info see link below. i also quoted the area you need to look but read it all please.
http://unrevoked.com/rootwiki/doku.php/public/forever
Installation Instructions
To install unrevoked forever on your phone, perform the following steps.
If your phone does not already have a custom recovery, use unrevoked3 to root your phone.
The installation process cannot take place if the phone does not have a custom recovery installed.
Download the most recent ''unrevoked-forever.zip'' to a temporary location on your computer.
The update can be installed like any custom .zip file. Simply flash it from your custom recovery. Both Amon_RA and Clockworkmod Recoveries support custom .zip installs from the sdcard.
Either select the option to install a .zip from your SD card, or apply it as an update.zip as follows:
Place the update.zip file into the root of your SD card. You can do this with adb with the command: adb push unrevoked-forever.zip /sdcard/update.zip
Reboot your phone into recovery mode. You can do this by removing your phone's battery, holding down the VOLUME DOWN button, and inserting the battery; at the menu, press VOLUME DOWN to highlight recovery, then press POWER to select it.
Did you read the important safety information above?
Do so now before continuing.
Select apply sdcard:update.zip from the menu.
Press VOLUME DOWN until Yes is highlighted, then select it.
Review the output to determine if there were any errors.
If messages beginning in E: appear, stop! If possible, join IRC for support.
Restart the phone normally, then reboot the phone into the bootloader. This can be done by holding VOLUME DOWN while powering the system up. Observe at the top that S-OFF appears.
Optional, but recommended: show your support (and your S-OFF bootloader) by flashing a custom splash screen!
"How can this be removed or undone if I need to take my phone in for service?
Download the latest ''S-ON'' tool to a temporary location and follow the installation instructions above to run it. Once your phone is S-ON, you may lose root permanently if you install an official update."
---------- Post added at 12:10 PM ---------- Previous post was at 12:01 PM ----------
i also found this video for you. i hope it helps.
http://androidforums.com/incredible...ideo-howto-unroot-incredible-downgrading.html
I tried that and it didn't work
I followed the video and now my phone is even more messed up.
Won't get past bootloader, still have s-off.
now when i power on it boots straight into bootloader so it's really obvious. Wonderful. fml.
I obviously can't fix it and I need a phone. I'm going to the verizon store and see what they say
thumpernc24 said:
I tried that and it didn't work
I followed the video and now my phone is even more messed up.
Won't get past bootloader, still have s-off.
now when i power on it boots straight into bootloader so it's really obvious. Wonderful. fml.
I obviously can't fix it and I need a phone. I'm going to the verizon store and see what they say
Click to expand...
Click to collapse
So you can get into hboot and your s-off, but you cant get clockwork recovery to flash as a PB31IMG.zip? What does it say when it auto searches for the file? You say you cant get into recovery, what exactly happens when you select recovery in hboot?
Same thing it does when it tries to regular boot.
Well - it did before i tried to apply that PB file in Hboot. Now it doesn't do anything at all period.
Verizon didn't really look at it and just said they would warranty it for me. Woo!
thumpernc24 said:
Same thing it does when it tries to regular boot.
Well - it did before i tried to apply that PB file in Hboot. Now it doesn't do anything at all period.
Verizon didn't really look at it and just said they would warranty it for me. Woo!
Click to expand...
Click to collapse
Well if they cant get into hboot they cant check if you are rooted so your good to go. once it gets to factory they just plug it into a machine and it reflashes everything so they dont check it.
as I said before - when I select recovery it does the same thing as when i tried to normal boot (well now the recovery option isn't even there anymore)
But what it did was go to the white HTC Incredible screen and then just start rebooting over and over....
similar problem
i flashed the new cyanogen 7.1.0 stable earlier today and did a complete wipe. 3g wouldn't work no matter what i tried. suddenly, the phone is now in a boot loop (just rebooted on it's own). I get one vibrate, the white "HTC Incredible" screen and it reboots, rinse, repeat. I do have access to hboot (0.92).
I have attempted to flash what appears to be every available option for recoveries including clockwork, RA, and stock. it says everything installs fine and i reboot. still unable to access recovery in any way, just starts the same boot loop.
attempted RUU both via PC and .zip extraction. PC method says i'm not connected via usb despite proper drivers and phone recognition by window 7 and .zip acts as if everything applies appropriately then produces the same boot loop.
I have tried everything I can find over the last 6 hours of searching various forums. Anyone have an idea on a potential fix or a way to get s-on without being able to access recovery?
I'm about to exercise my insurance plan and put this phone under my tires and slowly back up...all replies are greatly appreciated

Constant bootloop

My Incredible is in a bootloop. I have gone back to stock. The phone will work for a few minutes then just reboot non-stop. I did a factory reset and that did not help.
I can't keep the phone on long enough to do anything. The irony in all of this is that it started to do this 2 weeks after I became eligable for an upgrade...
Smells fishy...now I either wait for Incredible 4G or get the Rezound.
[email protected] Verizon...
Do you have a recovery on the phone still or did you get rid of it when returning to stock? I'm not sure I've heard of this before but if you post the status of your hboot that might be able to help someone help you.
and personally between the two I would go with the Incredible 4G but that's just me being loyal to HTC i guess.
Recovery is gone/does not work. I'll post the HBOOT version later, don't have the phone atm.
binaryhat said:
Recovery is gone/does not work. I'll post the HBOOT version later, don't have the phone atm.
Click to expand...
Click to collapse
Post hboot version, s-on or off, and current android version.
cmlusco said:
Post hboot version, s-on or off, and current android version.
Click to expand...
Click to collapse
Will do tomorrow...left the phone at work.
S-off
HBOOT-0.92
Radio-2.15.00.07.28
Stock Android
I know it sounds very round-about but you may need to flash CWM back on to the phone so you can flash unrevoked's s-on tool, I don't know for sure that this is what is causing the problem but you want s-on when you are in stock, especially if you plan on giving the phone to Verizon- if it has been messed with they won't want to handle it because they will say it is not their problem. (I have heard that Verizon has admitted to not checking very carefully, but it can't hurt to be careful yourself)
How can I flash CWM if I can't keep the phone on for more than a minute?
sounds like your kinda having the same problem i am having. the difference is my is s-on. i can get to hboot but when i try to go to recovery from there it comes up with a bunch of errors. and mine just bootloops at the droid eye.
that is a very valid point. It still can't hurt to try, I remember when I rooted my phone, it didn't take all that long to flash CWM.
You also might want to consider booting into safe mode to see if that keeps in on longer, I am copying and pasting these instructions from technipages.com because xda won't let me post links until they trust me more or something:
Sometimes services and apps you install on your HTC Droid Incredible can interfere with its functionality. If you’ve reached a point where the phone freezes at startup or malfunctions in a way that you can’t remove the problem, Safe Mode is the answer. Booting in Safe Mode will load only software and drivers from factory defaults. This should allow you access to remove whatever ails your smartphone.
1. Turn the device off. If the power button doesn’t do the trick, remove and replace the battery.
2. Power the device on.
3. When the logo appears, press and hold the Menu button.
4. Continue holding the Menu button until you see the home screen.
The words Safe Mode should appear in the lower left corner if you performed the steps correctly.
Click to expand...
Click to collapse
I apologize if you don't have any luck, but I am only trying to help
I'll try safe mode (should have) and see if that works.
binaryhat said:
I'll try safe mode (should have) and see if that works.
Click to expand...
Click to collapse
Does the phone shut off when your in hboot too? You need to do as sugested and flash cwm thru hboot, and then see if you can access recovery long enough to wipe everything in mounts and storrage except sd and emmc, then flash superuser, and a rom.
scoobntaz1996 said:
sounds like your kinda having the same problem i am having. the difference is my is s-on. i can get to hboot but when i try to go to recovery from there it comes up with a bunch of errors. and mine just bootloops at the droid eye.
Click to expand...
Click to collapse
Whats your hboot and android version? Have you tried an ruu?
EDIT: Nevermind i forgot i was allready talking to you in the other thread.

Htc desire z stuck - please help

hi, my desire z crashed during a upgrade 2 days ago and not its stuck on the htc green logo page. I've read a little and i can get to the S-On page and get to the boot loader etc (factory restore does nothing).
Am i right thinking if i get the UK rom i can place it on the sd card, and then turn the phone back on by holding down Volume Down and Power until the bootloader screen comes up. It should then automatically find the rom file and ask you if i want to update the phone, select yes and wait for it to finish updating and Click reboot??
Please any help would be appreciated as I'm lost without my mob
sal2103 said:
hi, my desire z crashed during a upgrade 2 days ago and not its stuck on the htc green logo page. I've read a little and i can get to the S-On page and get to the boot loader etc (factory restore does nothing).
Am i right thinking if i get the UK rom i can place it on the sd card, and then turn the phone back on by holding down Volume Down and Power until the bootloader screen comes up. It should then automatically find the rom file and ask you if i want to update the phone, select yes and wait for it to finish updating and Click reboot??
Please any help would be appreciated as I'm lost without my mob
Click to expand...
Click to collapse
look into
fastboot flash recovery.img where the recovery.img is the recovery you download
then recovery works
re
does it have to be a uk tmobile recovery or any recovery for a htc desire z?
The fone is stuck on the HTC logo screen but i can get to the HBOOT and have the following:
VISION PVT SHIP S-ON
HBOOT-0.85.0013
MICROP-0425
RADIO-26.10.04.03_M
eMMC-boot
Apr 11 2011,23:36.27
With options:
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC
*FASTBOOT brings up: bootloader, reboot, reboot bootloader and power down
*RECOVERY goes to the HTC logo page > black page with green circle> vibrates 7 times and goes off.
*FACTORY RESET just doesnt do anything
I have never rooted my fone and am not 100% how to but am willing to if it gets my fone back up. Any advise will be appreciated as i cant afford a new mobile right now and htc are not repairing it.
sal2103 said:
does it have to be a uk tmobile recovery or any recovery for a htc desire z?
The fone is stuck on the HTC logo screen but i can get to the HBOOT and have the following:
VISION PVT SHIP S-ON
HBOOT-0.85.0013
MICROP-0425
RADIO-26.10.04.03_M
eMMC-boot
Apr 11 2011,23:36.27
With options:
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC
*FASTBOOT brings up: bootloader, reboot, reboot bootloader and power down
*RECOVERY goes to the HTC logo page > black page with green circle> vibrates 7 times and goes off.
*FACTORY RESET just doesnt do anything
I have never rooted my fone and am not 100% how to but am willing to if it gets my fone back up. Any advise will be appreciated as i cant afford a new mobile right now and htc are not repairing it.
Click to expand...
Click to collapse
Try this, skip to step number III
http://theunlockr.com/2010/12/01/how-to-unroot-the-t-mobile-g2-htc-vision/
thanks for post, i downloaded the file and did place it on the sd card. once the g2 started the blue and then yellow bar filled up but then it said:
"Model ID Incorrect!"
Update Fail!
and asked to reboot.....think its on the right path but something not right. Any advise
?
do you have a DZ or a G2?
PNuT. said:
do you have a DZ or a G2?
Click to expand...
Click to collapse
Crap he is correct I gave you the link to the g2 you stated you have a DZ
Try this kernel and rename to PC10IMG.ZIP
http://www.addictivetips.com/mobile/how-to-unroot-t-mobile-g2-htc-desire-z-complete-guide/
i have a uk HTC Desire Z on T Mobile - Thanks A_Elizonda i'll try and fingers crossed, really hope i get this fixed.
I'll let you know in the next few minutes.
A_Elizondo said:
Crap he is correct I gave you the link to the g2 you stated you have a DZ
Try this kernel and rename to PC10IMG.ZIP
http://www.addictivetips.com/mobile/how-to-unroot-t-mobile-g2-htc-desire-z-complete-guide/
Click to expand...
Click to collapse
Downloading the file but that link was dead so using this in case any one else needs it:
http://shipped-roms.com/download.ph....09b_26.02.01.15_M2_release_149459_signed.zip
ok ive downloaded the above link and renamed it just to PC10IMG.zip but the same thing happened after the bar filled - Model ID Incorrect update fail
sal2103 said:
ok ive downloaded the above link and renamed it just to PC10IMG.zip but the same thing happened after the bar filled - Model ID Incorrect update fail
Click to expand...
Click to collapse
although i am not 100% sure you may just need to create a goldcard prior to sticking the pc10img.zip on your sd card.....
i use this guide normally http://www.addictivetips.com/mobile/how-to-make-gold-card-for-htc-desire-hd/
Ive just quickly read the first few lines and it says i need Goldcard Helper from the market and to launch it on the phone....my desire z wont start so how can i even get to that stage?
sal2103 said:
Ive just quickly read the first few lines and it says i need Goldcard Helper from the market and to launch it on the phone....my desire z wont start so how can i even get to that stage?
Click to expand...
Click to collapse
try the one in this guide... http://forum.xda-developers.com/showthread.php?t=1178912&highlight=goldcard
---------- Post added at 03:18 PM ---------- Previous post was at 03:15 PM ----------
also why not run the RUU as SM suggested?
PNuT. said:
try the one in this guide... http://forum.xda-developers.com/showthread.php?t=1178912&highlight=goldcard
---------- Post added at 03:18 PM ---------- Previous post was at 03:15 PM ----------
also why not run the RUU as SM suggested?
Click to expand...
Click to collapse
What is a RUU and what do i do with all that coding.....sorry but im very new to this all and it just seems like alot of jargon?
sal2103 said:
What is a RUU and what do i do with all that coding.....sorry but im very new to this all and it just seems like alot of jargon?
Click to expand...
Click to collapse
half the problem seems you are posting on multiple threads..... http://forum.xda-developers.com/showthread.php?t=1430828
i dont bother using windows these days but would assume you run the .exe file with your phone connected via usb & it flashes the rom to your phone
RUU
I cant use a RUU i think as i cnt get the mobile on, or do i run it on the recovery screen from the option?
sal2103 said:
I cant use a RUU i think as i cnt get the mobile on, or do i run it on the recovery screen from the option?
Click to expand...
Click to collapse
when you start your phone & it hangs (i assume) if you plug it into your pc via usb does your pc recognise the device?
ok i downloaded a RUU with match the info that it says on my HBOOT details. I was having a Error 170 but i went to device manager and updated the adb (or something) and then ran the RUU and it came up saying Rebooting to Bootloader.
I saw a video and it shows the fone should go to the HTC page and a bar fill up but i get nothing. The device freezes on the FASTBOOT USB and does nothing.
Id be happy to post the phone to someone if they could fricking fix it :S
sal2103 said:
ok i downloaded a RUU with match the info that it says on my HBOOT details. I was having a Error 170 but i went to device manager and updated the adb (or something) and then ran the RUU and it came up saying Rebooting to Bootloader.
I saw a video and it shows the fone should go to the HTC page and a bar fill up but i get nothing. The device freezes on the FASTBOOT USB and does nothing.
Id be happy to post the phone to someone if they could fricking fix it :S
Click to expand...
Click to collapse
do you have the pc10img.zip on your sd card?
Any luck resuscitating your mobile?
My DZ was running stock rom, not rooted and one day it just stopped working! My data somehow became really sluggish and I had to reboot, but it wouldn't go past the Vodafone splash screen afterwards, had to do battery pull. After that it will only boot to the white screen with just HTC on it, without the Quietly Brilliant. Tried to factory reset but nothing works.
Since it was still under warranty, I can't be bothered and sent it back for repairs. Guess what, they can't fix it, probably dead eMMC chip or mobo from what I read from this & other forums.

Can't unlock bootloader.

Hi all,
I've tried to do a fair bit of digging, but I've come to realize I'm in a fairly unique position.
So to start it all, I wanted to play with some new roms. I installed a few but had weird issues, which I now understand it was due to having the wrong kernel. So I went to flash a newer kernel but ran into issues..
Now my phone ONLY get into download and bootloader page, can't get into recovery nor does it go into a rom which means I can't turn on USB debugging. Ontop of that, my bootloader is locked, when I go through the standard process via the HTC website, get my unlock token and fastboot it. My device gets stuck at the "Use volume buttons and press power to select" part of the process. Sometimes I can highlight yes, but when I press the power button to select, it freezes and reboots shortly after and thus the great loop continues. I can't flash anything else because it says bootloader is locked etc.
Info on downloads mode:
***RELOCKED***
htc_pmeuhl PVT S-ON
LK-1.0.000
[email protected]
OPenDSP-V18.2.8996.00524_0321
OS-1.21.710.10
APR 18 2016,19:11:33(738269)
I've tried looking for RUU's but it feels next to impossible to find the right one, or links that are still active.
If anyone has any idea's that would be amazing! I'm literally lost and have spent hours trying to sort it out.
lolbbqcabbage said:
Hi all,
I've tried to do a fair bit of digging, but I've come to realize I'm in a fairly unique position.
So to start it all, I wanted to play with some new roms. I installed a few but had weird issues, which I now understand it was due to having the wrong kernel. So I went to flash a newer kernel but ran into issues..
Now my phone ONLY get into download and bootloader page, can't get into recovery nor does it go into a rom which means I can't turn on USB debugging. Ontop of that, my bootloader is locked, when I go through the standard process via the HTC website, get my unlock token and fastboot it. My device gets stuck at the "Use volume buttons and press power to select" part of the process. Sometimes I can highlight yes, but when I press the power button to select, it freezes and reboots shortly after and thus the great loop continues. I can't flash anything else because it says bootloader is locked etc.
Info on downloads mode:
***RELOCKED***
htc_pmeuhl PVT S-ON
LK-1.0.000
[email protected]
OPenDSP-V18.2.8996.00524_0321
OS-1.21.710.10
APR 18 2016,19:11:33(738269)
I've tried looking for RUU's but it feels next to impossible to find the right one, or links that are still active.
If anyone has any idea's that would be amazing! I'm literally lost and have spent hours trying to sort it out.
Click to expand...
Click to collapse
First off you should be posting in the Q&A section which stands for Question and Answer.....
Second you can try this including the suggested RUU
https://forum.xda-developers.com/htc-10/help/htc-10-wont-possibly-bricked-t3731363
Have a read and try the described method. Trust me it can't hurt your phone except that it would update to the latest Android version because your version is from the stone age!
Mr Hofs said:
First off you should be posting in the Q&A section which stands for Question and Answer.....
Second you can try this including the suggested RUU
https://forum.xda-developers.com/htc-10/help/htc-10-wont-possibly-bricked-t3731363
Have a read and try the described method. Trust me it can't hurt your phone except that it would update to the latest Android version because your version is from the stone age!
Click to expand...
Click to collapse
Oh ****, sorry! I had so many tabs open, to the point where I thought I was typing this out in Q&A...I can delete and re-post.
lolbbqcabbage said:
Oh ****, sorry! I had so many tabs open, to the point where I thought I was typing this out in Q&A...I can delete and re-post.
Click to expand...
Click to collapse
No need, leave it like this. It will be moved. Please proceed with the link i handed in my previous post. Flash the RUU and see if it works.

Htc 10 stuck in bootloop-

Hi, I bought my HTC 10 around 7 months ago and a few weeks ago it restarted and it´s kept restarting since then. I tried doing a hard reset from the recovery because it doesn´t boot properly, but it didn´t work. I wanted to flash the RUU but I couldn´t find the right one on HTC SUPPORT. I wanted to try rooting my device and wiping data using TWRP to install a ROM and see if this could work, but as my phone doesn´t boot, I can´t unlock the OEM or debug developer mode.
Now I can´t even access to recovery mode so I can´t check my OS model, I just can access to bootloader mode.
If anyone can help me I´d really appreciate it.
Did your device still S-ON?
MatiasCinic said:
Hi, I bought my HTC 10 around 7 months ago and a few weeks ago it restarted and it´s kept restarting since then. I tried doing a hard reset from the recovery because it doesn´t boot properly, but it didn´t work. I wanted to flash the RUU but I couldn´t find the right one on HTC SUPPORT. I wanted to try rooting my device and wiping data using TWRP to install a ROM and see if this could work, but as my phone doesn´t boot, I can´t unlock the OEM or debug developer mode.
Now I can´t even access to recovery mode so I can´t check my OS model, I just can access to bootloader mode.
If anyone can help me I´d really appreciate it.
Click to expand...
Click to collapse
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
yldlj said:
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
Click to expand...
Click to collapse
Now I can´t boot to download mode, just to bootloader.
fresh777 said:
Did your device still S-ON?
Click to expand...
Click to collapse
Yes
MatiasCinic said:
Now I can´t boot to download mode, just to bootloader.
Click to expand...
Click to collapse
Well seems to me it's a brick. What did you attempt to get where you are now?
yldlj said:
Well seems to me it's a brick. What did you attempt to get where you are now?
Click to expand...
Click to collapse
I just wanted to try to fix my phone. It´d be really great if I can fix it by myself but know I´m not sure if I can do it.
If I can boot to download mode I´m gonna try to flash the RUU, but I couldn´t find the right one because my phone was made in United Emirates as HTC support told me
MatiasCinic said:
I just wanted to try to fix my phone. It´d be really great if I can fix it by myself but know I´m not sure if I can do it.
If I can boot to download mode I´m gonna try to flash the RUU, but I couldn´t find the right one because my phone was made in United Emirates as HTC support told me
Click to expand...
Click to collapse
You need to flash ruu in download mode. What was wrong with your phone to begin with? Also what have you done? You can't just say I was trying to fix myphone and expect us to know what you have done. You need to provide more details
yldlj said:
You need to flash ruu in download mode. What was wrong with your phone to begin with? Also what have you done? You can't just say I was trying to fix myphone and expect us to know what you have done. You need to provide more details
Click to expand...
Click to collapse
My phone is in a stuck in a bootloop, I was using it one day and it restarted by itself. I was able to use it for a few minutes and then it restarted again untill the point that it doesn´t boot anymore. The only thing I have done is a hard reset from recovery, but it keeps restarting. Now I can´t boot to download mode that´s why I haven´t flashed the RUU, I just can boot into bootloader mode and when I try to boot into recovery or download mode from there it restarts again.
im having the same issue.
the buttons randomly stopped working, so i restarted the phone only to be greeted with a bootloop.
i had lineage os on my phone for a while, and today i installed a update, so that might be related to the sudden bootloop.
when i press vol down + power it just boot loops. if i press vol up + vol down it boots into the bootloader.
trying to start download or recovery mode just gets me into a boot loop again.
the bootloader says s-on.
i just found this in another thread
jichuan89 said:
Unbelievable - I actually managed to unbrick my HTC 10!! :victory::victory::victory: I still don't understand exactly what happened, but I'll document everything I did...
Before:
S-ON
Flashed bad boot image in download mode
Could not enter download, RUU, recovery, or system mode - all of them enter into bootloop
Could only enter white background bootloader mode (Volume Up + Volume Down + Power), which only allows flashing signed hosd image
What I did:
Followed @Tarima's link above. With the phone in the white background bootloader mode, I ran fastboot flash $x $x.img with $x = each of the partitions. Except for hosd, all the other commands printed an error like
Code:
sending 'xbl' (1809 KB)... OKAY
writing 'xbl'... FAILED (remote: cannot flash this partition in s-on state)
but I continued anyway.
Selected "REBOOT TO BOOTLOADER" from white background bootloader
Downloaded an RUU exe file from here (I got the 1.96.617.20 version, but in hindsight it probably doesn't matter which version), and extracted an RUU zip file (following this guide on Linux)
Renamed the RUU ZIP to 2PS6IMG.zip, copied it to the root of an empty FAT32-formatted microSD card, and inserted the card into the HTC 10 (inspired by this post and this post)
Selected "BOOT TO DOWNLOAD MODE" from white background bootloader
This triggered a screen prompting whether to install update from SD card (photo).
I didn't need to actually install the update from the SD card; instead, the presence of a valid update on the SD card may have short-circuited whatever was causing the download mode to crash loop, and allowed the phone to enter download mode and accept fastboot flash commands. Since my problem was a bad boot image, I just did
Code:
fastboot flash boot boot.img
with the boot.img extracted from the official Nougat OTA zip's firmware.zip, and it worked! Phone was able to boot back into system / download / RUU / recovery. :victory:
I'd already given up hope and bought another HTC 10 off Swappa I've now learned my lesson and I'm going to S-OFF at once.
Click to expand...
Click to collapse
i havent had a chance to try this yet since i dont have a usb-c cable on my hands right now, but i feel like it is worth a shot @MatiasCinic.
also here is a safe place to download the htc 10 ruu https://www.htc.com/us/support/rom-downloads.html
im gonna update once i tried it
justundefined said:
im having the same issue.
the buttons randomly stopped working, so i restarted the phone only to be greeted with a bootloop.
i had lineage os on my phone for a while, and today i installed a update, so that might be related to the sudden bootloop.
when i press vol down + power it just boot loops. if i press vol up + vol down it boots into the bootloader.
trying to start download or recovery mode just gets me into a boot loop again.
the bootloader says s-on.
i just found this in another thread
i havent had a chance to try this yet since i dont have a usb-c cable on my hands right now, but i feel like it is worth a shot @MatiasCinic.
also here is a safe place to download the htc 10 ruu https://www.htc.com/us/support/rom-downloads.html
im gonna update once i tried it
Click to expand...
Click to collapse
I´m gonna give it a try, but I´m not sure if it´s gonna work. Hopefully I might be able to boot into download mode and get to know my CID. Thanks
i promised to update once i tested the methode. sadly it didnt seem to work for me.
flashing hosd worked like in jichuan89 case. but puting the 2PS6IMG.zip into a formatted sd card didnt seem to work for me.
booting into download mode sill gives me a bootloop.
unless someone comes up with a new idea on how to fix this, i might have to get a new phone :/
yldlj said:
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
Click to expand...
Click to collapse
Hey, I could find I sheet of paper where I wrote down the OS number when my phone was still booting into download mode.
OS: 3.16.401.2
***Locked***
***Fused***
htc_pmeuhl PVT S-ON
SN: FA714BN074
On the back of my phone is written "Model: 2PS6200
I don´t know if this could help
Thanks
MatiasCinic said:
Hey, I could find I sheet of paper where I wrote down the OS number when my phone was still booting into download mode.
OS: 3.16.401.2
***Locked***
***Fused***
htc_pmeuhl PVT S-ON
SN: FA714BN074
On the back of my phone is written "Model: 2PS6200
I don´t know if this could help
Thanks
Click to expand...
Click to collapse
That's all good but unfortunately if you can't boot to download mode you can't flash RUU. Also if the method above didn't work i think it's time to send it to HTC or but a new phine
yldlj said:
That's all good but unfortunately if you can't boot to download mode you can't flash RUU. Also if the method above didn't work i think it's time to send it to HTC or but a new phine
Click to expand...
Click to collapse
Alright, thanks for your help
Hi Guys,
I think the problem causes by power and volume keys' ribbon. When i try pressing and holding power and volume down keys the gray HTC logo appears. But when i try pressing only volume down key the gray HTC logo appears again. As if power button always pressing itself. I'm gonna try remove connection after normal HTC logo disappears. If it fix the problem i will inform you again. Wish me luck :fingers-crossed::fingers-crossed:
any update? did it work?
venom55521 said:
any update? did it work?
Click to expand...
Click to collapse
Since October 2018........yeah still very relevant
venom55521 said:
any update? did it work?
Click to expand...
Click to collapse
Unfortunately i buried my htc 10 with a ceremony :laugh:
I have exactly the same problem. Word by word of what is described here. I feel no linger alone ahah.
So I have two questions.You basically just copy de zip file named accordingly into an SD card and follow the steps? Can I do this on a Mac?

Categories

Resources