Develop Bugs

[Q] Unable to update arc using PC Companion

Been trying to update my phone using PC Companion as it says there is an update available. But after downloading and preparing for a while it ends up saying 'Unable to install update software' so the update never even begins.
Has anyone else had this issue? Using arc from UK, rooted via Gingerbreak. Could it be that the phones not updating because of gingerbreak? and is there a way of unrooting the phone in order to update?

did you unlock the bootloader. usually you cant update if its unlock. rooting is ok in updating. try repairing then redownloading the update.

winnerzero said:
Been trying to update my phone using PC Companion as it says there is an update available. But after downloading and preparing for a while it ends up saying 'Unable to install update software' so the update never even begins.
Has anyone else had this issue? Using arc from UK, rooted via Gingerbreak. Could it be that the phones not updating because of gingerbreak? and is there a way of unrooting the phone in order to update?
Click to expand...
Click to collapse
Try the SEUS instead.
Couldn't be due to rooted, but if you want to unroot, Gingerbreak v1.2 should do that (unless I saw it wrongly )

i tried to unroot and then update still not working
ill try seus

i tried the seus
it says the phone contains modified software that cannot be updated

omaritta said:
i tried the seus
it says the phone contains modified software that cannot be updated
Click to expand...
Click to collapse
yours is already bootloader unlocked, meaning you cant update either through SEUS or PC Companion

Had the same problem here but now updated
using PC companion it says PC companion was not able to connect to the phone. Please disconnect and connect again.
Everytime I put my phone in Media Transfer mode its not connected. I have rooted (and now unrooted & unfrozen the apps that I frozen using bloat freezer) my phone and not touched the boot loader, I will have a look for seus and try that
using windows 7 32bit
**UPDATE**
Installed SEUS and when it asked to run after install unticked it. I then found the icon and right clicked on "Update Service" & selected Run as administrator. I then followed the on screen instructions (I waited a minute before turning it back on again) and it said they is an update waiting. It has now gone through the update process and "The installation was completed successfully"
Hope this helps anybody else having problems
PS taking to ages to boot since the update has gone on .... Now just need root for this

where i can download SEUS?
payneardo said:
**UPDATE**
Installed SEUS and when it asked to run after install unticked it. I then found the icon and right clicked on "Update Service" & selected Run as administrator. I then followed the on screen instructions (I waited a minute before turning it back on again) and it said they is an update waiting. It has now gone through the update process and "The installation was completed successfully"
Hope this helps anybody else having problems
PS taking to ages to boot since the update has gone on .... Now just need root for this
Click to expand...
Click to collapse
may i know where i can download SEUS, cz i still dont know where i can get it.
i have unlock bootloader, and rooted of course.

Just lock bootloader and then update its very simple.
Also where did you manage to download seus. As far I can see they removed it completely and only offer pc companion.

darkslayer100 said:
may i know where i can download SEUS, cz i still dont know where i can get it.
i have unlock bootloader, and rooted of course.
Click to expand...
Click to collapse
With an unlocked bootloader you cannot update through SEUS.. You can easily flash the latest ROM though..
Anyway it is available on the SE website..

if bootloader locked though it works just fine whether you ulocked it or not. Flash the file provided by blagus. Also could you provide link? Its been removed.

Err sorry.. my bad I used SEUS generically to refer to updating through PC.. Including PC Companion..
My bad.. THey have removed it seems.. atleast doesn't show under Arc downloads..

Not to be a "Captian obvious"... but is the problem related to you not beeing able to install the "MTP drivers"?
Because I am having the same problem, I've tried several "fixes" and non of them are working.
W7 64-bit

Locked Bootloader in a new Xperia ZL

I just bought a couple of days ago mi new Xperia ZL, i think the phone is great, but today when i tried to get mi phone rooted, i realized the bootloader is locked.
Im kind of new at this, but i really dont know why mi phone is on that status, so does that mean that i never be able to fully root mi phone?
I tried to do it with a dooloard applicatión, but it seems that the android compilation version is not compatible with the doomlord software.
Could someone help me please! i want to erase all the garbage from my service provider.
I have a Xperia Zl C6502, 10.1.1.A.1.253
By the way, Im From Guatemala, sorry for the crappy english.
Best Regards

wichobig said:
I just bought a couple of days ago mi new Xperia ZL, i think the phone is great, but today when i tried to get mi phone rooted, i realized the bootloader is locked.
Im kind of new at this, but i really dont know why mi phone is on that status, so does that mean that i never be able to fully root mi phone?
I tried to do it with a dooloard applicatión, but it seems that the android compilation version is not compatible with the doomlord software.
Could someone help me please! i want to erase all the garbage from my service provider.
I have a Xperia Zl C6502, 10.1.1.A.1.253
By the way, Im From Guatemala, sorry for the crappy english.
Best Regards
Click to expand...
Click to collapse
A locked bootloader doesn't stop you from rooting. Mine is locked (and is unlockable) and I have root.
Use this method: http://forum.xda-developers.com/showthread.php?t=2332407

LenAsh said:
A locked bootloader doesn't stop you from rooting. Mine is locked (and is unlockable) and I have root.
Use this method: http://forum.xda-developers.com/showthread.php?t=2332407
Click to expand...
Click to collapse
I tried before, but it seems that the app is not compatible with the version i have.
Always gave me an error.
Please any additional assistence would be appreciated.!!
Regards

wichobig said:
I tried before, but it seems that the app is not compatible with the version i have.
Always gave me an error.
Please any additional assistence would be appreciated.!!
Regards
Click to expand...
Click to collapse
In order to root the 253 build, you need to follow Nut's thread here:
http://forum.xda-developers.com/showthread.php?t=2299092
Read everything carefully before doing it, I think the build 253 was the most complicated build to root not because it's hard but it has more steps than any other builds.
Why don't you upgrade to the latest 4.2.2 build 244. It's very stable and good. Plus, it's easy to root.... :good:
Even if your BL is locked, every build can be rooted.

Crash338 said:
In order to root the 253 build, you need to follow Nut's thread here:
http://forum.xda-developers.com/showthread.php?t=2299092
Read everything carefully before doing it, I think the build 253 was the most complicated build to root not because it's hard but it has more steps than any other builds.
Why don't you upgrade to the latest 4.2.2 build 244. It's very stable and good. Plus, it's easy to root.... :good:
Even if your BL is locked, every build can be rooted.
Click to expand...
Click to collapse
Hello Crash 3338
Is not that i want to do it on that build, is just that is the software that came with mi ph, and unfortunately in my country i dont know why, we dont get OTA upgrades. So could you please show me or post the link where i can get the instructions on how to upgrade to that build, and also how to root it.
Thanks in advance for the assistence,

wichobig said:
Hello Crash 3338
Is not that i want to do it on that build, is just that is the software that came with mi ph, and unfortunately in my country i dont know why, we dont get OTA upgrades. So could you please show me or post the link where i can get the instructions on how to upgrade to that build, and also how to root it.
Thanks in advance for the assistence,
Click to expand...
Click to collapse
You are not getting the OTA because your carrier is not pushing it. If your phone is branded to xyz carrier than you need to wait for them to push their new bloaded firmware via OTA.
If you flash the Sony generic firmware, you will be getting OTA's as soon as Sony pushes them out.
If you want to flash your phone to the latest Sony generic, you will need:
Flashtool : http://androxyde.github.io/
PC Companion
C6502 FTF: http://forum.xda-developers.com/showthread.php?t=2389305
Installed drivers for your Xperia ZL (can be found inside Drivers folder when flashtool is installed)
This thread has screenshots on how to use flashtool:
http://forum.xda-developers.com/showthread.php?t=928343
Don't forget to Turn on "Unknown sources" and "USB Debugging" before flashing the phone.
Once you have flashed this firmware, you will root by
1 - Flashing the FW 423 Kernel ONLY
2 - Reboot and root with DoomLord's latest exploit (v.18)
3 - Flash back the FW 244 Kernel ONLY
4- Reboot and you are done!
Happy flashing!! :highfive:

Crash338 said:
You are not getting the OTA because your carrier is not pushing it. If your phone is branded to xyz carrier than you need to wait for them to push their new bloaded firmware via OTA.
If you flash the Sony generic firmware, you will be getting OTA's as soon as Sony pushes them out.
If you want to flash your phone to the latest Sony generic, you will need:
Flashtool : http://androxyde.github.io/
PC Companion
C6502 FTF: http://forum.xda-developers.com/showthread.php?t=2389305
Installed drivers for your Xperia ZL (can be found inside Drivers folder when flashtool is installed)
This thread has screenshots on how to use flashtool:
http://forum.xda-developers.com/showthread.php?t=928343
Don't forget to Turn on "Unknown sources" and "USB Debugging" before flashing the phone.
Once you have flashed this firmware, you will root by
1 - Flashing the FW 423 Kernel ONLY
2 - Reboot and root with DoomLord's latest exploit (v.18)
3 - Flash back the FW 244 Kernel ONLY
4- Reboot and you are done!
Happy flashing!! :highfive:
Click to expand...
Click to collapse
You are the men Crash338, i did everything like you said, and now i have my phone fully rooted. Im very thankful with you and with all the people that belongs to this forum.
Just one more thing, i hope you dont mind, which are the pros an cons of having the bootloader locked.
Thanks in advance.
Regards

Google it.

wichobig said:
You are the men Crash338, i did everything like you said, and now i have my phone fully rooted. Im very thankful with you and with all the people that belongs to this forum.
Just one more thing, i hope you dont mind, which are the pros an cons of having the bootloader locked.
Thanks in advance.
'Regards
Click to expand...
Click to collapse
Unlocked bootloader allows you to flash custom kernels so that you can flash cooked roms which may require a custom kernel. If you like the Sony stock rom and just want to root on it then dont bother unlocking it.
Also, rooting doesnt void your warranty, unlocking your bootloader does.
Glad everything worked out for you!

Sent phone to Sony repair and now it won't update

I have a ZL C6506 and it's battery went out. So I sent the phone to Sony for repair. They replaced the battery and flashed the phone with an older software 4.2.2 version 10.31.A.0.244.
Now the problem is that when I go to "Update center" and search for updates, it says the phone is up to date. I know that's not true since my phone had been running 4.3 before dying.
I can't understand why my phone won't update. Does anyone have any suggestions as to how I can force my phone to update? I tried through PC Companion but no dice. It says the phone is up to date too.
Please help!

nurav666 said:
I have a ZL C6506 and it's battery went out. So I sent the phone to Sony for repair. They replaced the battery and flashed the phone with an older software 4.2.2 version 10.31.A.0.244.
Now the problem is that when I go to "Update center" and search for updates, it says the phone is up to date. I know that's not true since my phone had been running 4.3 before dying.
I can't understand why my phone won't update. Does anyone have any suggestions as to how I can force my phone to update? I tried through PC Companion but no dice. It says the phone is up to date too.
Please help!
Click to expand...
Click to collapse
Can you post your build.prop in /system/ ? Not sure if its possible without root. With adb it is simple, just use adb pull /system/build.prop.

Download any stock firmware in .ftf format from the forums and use flashtool (http://www.flashtool.net/download.php) to flash it to your phone.
Flashtool doesn't care if your device is up to date or not. It just writes the content of .ftf files to the right partitions on the device. :good:
If you want to check if repair service destroyed your Xperia, do not flash the newest stock firmware. Download an older one. After flashing the older firmware,
try to update via PC Companion. It should work now. If not, send it back to Sony and tell them they bricked your device.

May be they replaced your handset with a prototype

I also faced this similar issue. I bought a second ZL (c6506) last week that came with 4.2.2 (10.3.1.A.2.67) and I don't see any update on PC companion or SEUS. It looks like 4.3 update has been pulled for some reason here in the US.
I'll post my build.prop later this evening.

Ended up using flashtool with a FTF to update to 4.3. It erased all my data but oh well, I redownloaded everything and now I have 4.3. I just hope I'll be able to update to 4.4 OTA or through PCC when it comes out.

Cannot verify update

I'm currently on stock. 757 firmware and before two days I had a notification about updating to the latest 14.4.108 firmware. Problem is that no matter if I download it through WiFi or 3g, It kept showing that "cannot verify update ", and nothing happens. Anyone else has this? Any ideas or suggestions much appreciated...

vriz27 said:
I'm currently on stock. 757 firmware and before two days I had a notification about updating to the latest 14.4.108 firmware. Problem is that no matter if I download it through WiFi or 3g, It kept showing that "cannot verify update ", and nothing happens. Anyone else has this? Any ideas or suggestions much appreciated...
Click to expand...
Click to collapse
I have the same problem.
And also I have problem to update it with PC companion software.
I have no idea what next...

Same here via OTA, maybe it`s because of root.....
But i did the update with PCC without problems - and nothing was wiped!

Root is not the problem. Mine is not rooted but still the problem insists. Even pc companion couldn't update the device. WTF?
Plus, I even factory reseted but nothing changed...

Is your bootloader unlocked?

Bootloader is locked. Just have root.

[email protected] said:
Is your bootloader unlocked?
Click to expand...
Click to collapse
locked bootloader , no root at all

I had the same problem with OTA.
PcCompanion did update but my Z1c crashed now often.
So I flashed the ftf with flashtool and this time it worked perfect.
I came from .757, rooted and locked bootloader.
Now rooted again with Easy Root Tool v8

So there is no way to get ota or companion to work properly? Only way out is flashtool and ftf file?

Well I try PC companion app on other computer and it did update without problems.
I can see the difference in OS (Windows 7 vs. Windows 8) and installed ADB drivers on not working computer.

u got recovery? if yes u can't update by OTA because of changed bootloader
http://www.sonymobile.com/pl/tools/update-service/ this is better for official updates but i think u will need flash ftf
im not an expert just found this info ;P
sry for my english

DM* said:
u got recovery? if yes u can't update by OTA because of changed bootloader
http://www.sonymobile.com/pl/tools/update-service/ this is better for official updates but i think u will need flash ftf
im not an expert just found this info ;P
sry for my english
Click to expand...
Click to collapse
I had the same problem without recovery!

DM* said:
u got recovery? if yes u can't update by OTA because of changed bootloader
http://www.sonymobile.com/pl/tools/update-service/ this is better for official updates but i think u will need flash ftf
im not an expert just found this info ;P
sry for my english
Click to expand...
Click to collapse
οκ! updating with sony update tool and NOT with pc companion worked! now phone is update to 4.4.4 . Really thank you man!:laugh::victory:

[Q] Problem to Update to Android 4.4.4 (14.4.A.0.108) on rooted phone

Hi,
PC companion doesn't want to update my rooted Z1 compact.
After PC software preparation and after I accept the "information" my connected phone powers off (step which I think is normal) and then I get the following message:
"The phone contains modified software that cannot be updated"
"Sony update Engine failure (error 2003)"
Can someone help ?
Bought my phone in March, works well, runs 4.4.2 and was rooted.
Tks in advance
Eric

emaeder said:
Hi,
PC companion doesn't want to update my rooted Z1 compact.
After PC software preparation and after I accept the "information" my connected phone powers off (step which I think is normal) and then I get the following message:
"The phone contains modified software that cannot be updated"
"Sony update Engine failure (error 2003)"
Can someone help ?
Bought my phone in March, works well, runs 4.4.2 and was rooted.
Tks in advance
Eric
Click to expand...
Click to collapse
flash ftf using flash tool.then root again.remember to untick data wipe if you want to keep data

ftf?
Hi Lasantha,
Tks for your reply.
It looks quite easy but could you please be more explicit. This would help greatly. I'm a idealist rooted (I think we should be able to do what we want with our phone) not I don't have a lot of tweaking knowledge.
1 flash ftf using flash tool (what is ftf ? and which flash tool would you use?)
2 then root again (was thinking to root again with towelroot
3 remember to untick data wipe if you want to keep data (where should I untick this ?)
Many tks in advance

Just use the SEUS update, via computer. Not PC Companion, but SEUS. It worked for me...
Sent from my D5503 using XDA Free mobile app