I have a ZL C6506 and it's battery went out. So I sent the phone to Sony for repair. They replaced the battery and flashed the phone with an older software 4.2.2 version 10.31.A.0.244.
Now the problem is that when I go to "Update center" and search for updates, it says the phone is up to date. I know that's not true since my phone had been running 4.3 before dying.
I can't understand why my phone won't update. Does anyone have any suggestions as to how I can force my phone to update? I tried through PC Companion but no dice. It says the phone is up to date too.
Please help!
nurav666 said:
I have a ZL C6506 and it's battery went out. So I sent the phone to Sony for repair. They replaced the battery and flashed the phone with an older software 4.2.2 version 10.31.A.0.244.
Now the problem is that when I go to "Update center" and search for updates, it says the phone is up to date. I know that's not true since my phone had been running 4.3 before dying.
I can't understand why my phone won't update. Does anyone have any suggestions as to how I can force my phone to update? I tried through PC Companion but no dice. It says the phone is up to date too.
Please help!
Click to expand...
Click to collapse
Can you post your build.prop in /system/ ? Not sure if its possible without root. With adb it is simple, just use adb pull /system/build.prop.
Download any stock firmware in .ftf format from the forums and use flashtool (http://www.flashtool.net/download.php) to flash it to your phone.
Flashtool doesn't care if your device is up to date or not. It just writes the content of .ftf files to the right partitions on the device. :good:
If you want to check if repair service destroyed your Xperia, do not flash the newest stock firmware. Download an older one. After flashing the older firmware,
try to update via PC Companion. It should work now. If not, send it back to Sony and tell them they bricked your device.
May be they replaced your handset with a prototype
I also faced this similar issue. I bought a second ZL (c6506) last week that came with 4.2.2 (10.3.1.A.2.67) and I don't see any update on PC companion or SEUS. It looks like 4.3 update has been pulled for some reason here in the US.
I'll post my build.prop later this evening.
Ended up using flashtool with a FTF to update to 4.3. It erased all my data but oh well, I redownloaded everything and now I have 4.3. I just hope I'll be able to update to 4.4 OTA or through PCC when it comes out.
Related
I got my new Xperia Arc today, ive rooted it and unlocked the bootloader but now whenever i try and update it bricks the phone.
Im on 2.3.2 and the irst thing I did was unlock the bootloader via fastboot, then used gingerbreak to root the phone, i then tried an ota update which bricked the phone.
I used Flashtool FOTAUnbrick, this got the phone working again, so I tried again, I flashed the generic UK 2.3.2 which worked fine, re-rooted and tried an OTA Update again and rebricked do used the FOTAUnlock again, working again, tried the PC Companion which said there was modified software and that it couldn't update.
So its not possible for me to use the phone companion and its not possible or me to use the OTA how do I get my phone onto 2.3.3 as the 2 official ways i've tried are bricking my phone
Any idea
Well there is a topic about this problem in the development forum:
http://forum.xda-developers.com/showthread.php?t=1126358
The idea is that when you unlock the bootloader you can't use OTA updates or pc companion updates to update your phone because you will brick it. In fact it should not even be possible to get the OTA update but this is bug at SE.
If you want to get the update there is 2 possibilities. First is to relock the bootloader and update either through OTA or through PC companion. Second is to just flash generic or rooted official image using fastboot. Here is the latest official firmware for the second method:
http://forum.xda-developers.com/showthread.php?t=1202441
So even though the thread says its for the neo this is actually for arc, right well ill give it a flash now see what the end damage is
Sorry this is for Neo. I gave a link for Neo by mistake because i have Neo. You should use one for Arc.
I've gotten some PMs on how to downgrade from 4.2.2 (10.3.A.0.423) back to 4.1.2 (10.1.A.1.434 or 10.1.1.A.1.253), and thought I'd go ahead and post the steps for all to use. This works for both locked and unlocked bootloaders, and obviously keeps their state intact. The basic idea here is to use Flashtool to simply flash the stock FTF from Sony, no more, no less. It is the same process as restoring your phone via PCC/SUS/Mac Bridge, with the exception here that Sony isn't forcing the latest firmware on you and thus allowing you to select your choice of firmware version.
Rooting Notice
I know for certain you can root the 434 (4.1.2) firmware via Bin4ry's method, and I know for certain you can root the 423 (4.2.2) via DoomLoRD's method. However, I'm fairly sure you cannot root the 253 (4.1.2) firmware via any available method, unless you update from 434 to 253 via an OTA update...which is no longer available. So, if you need root, flash 434, if not, then 253.
The Standard Disclaimer:
I am not responsible for any damage that may happen to your phone by following these instructions. Do so at your own risk.
What You Need:
Flashtool (Official Site)
Correct FTF that matches your device's customization (e.g. Generic US 1270-7584)
To check your customization, dial *#8#7378423#*#*, Service Info > Software Info
You can search this forum for FTFs posted by fellow users, or get them from here. You can downgrade to 434 or 253, it's your choice. Just keep in mind that if you go back to 434, you won't be able to update to 253 via the OTA, you'll have to use this method again.
Before You Begin:
BACKUP ALL YOUR DATA!! When flashing the stock FTF, your phone is wiped 100% clean, as if right out of the factory. Even if you have a custom recovery installed, that will be gone as well.
Flashing Instructions:
Switch off your phone and make sure the USB cable is unplugged from the computer (leave it attached to the phone)
Make sure all Sony software (PCC, SUS, Mac Bridge) are closed and not running on the computer
With the phone completely off, press and hold the VOLUME DOWN button and plug the USB cable to the computer.
You're not going to see anything happen on the phone, but this will put it in Flashmode
Fire up Flashtool
It should say phone is connected in Flashmode
Click on the lighting bolt icon (Flash Device)
When prompted for Flashmode or Fastboot Mode, select Flashmode (default selection)
Navigate on your computer to where the FTF is stored
Flashtool will then display the details of the FTF
When flashing a stock FTF, make sure you keep Wipe Data/Cache/Appslog checked, and all Excludes unchecked.
Click Flash
At this point, the Flashtool will start the flashing process and should take anywhere between 10-15 minutes
If the Flashtool errors out or crashes, 9 out of 10 times you forgot the Sony software running in the background. Close, and try again.
After it's done, simply unplug the USB cable and start the phone.
The phone might prompt you for an NFC update, followed by a Power Off or Use Phone selection. I usually select Power Off and start the phone back up again to make sure the update completed all the way, but that's just my paranoia
Once if I use flashtool to downgrade firmware, Would I still be able to get updates officially from SONY via SUS or OTA or PCC, or I will have to always use flashtool to update?
Sent from my XPERIA ZL
mangatparamveer said:
Once if I use flashtool to downgrade firmware, Would I still be able to get updates officially from SONY via SUS or OTA or PCC, or I will have to always use flashtool to update?
Sent from my XPERIA ZL
Click to expand...
Click to collapse
Yes u still will be able to get the update from Sony, in fact every time when u will connect to pc will tell u that u have a new update ignore it when a better update will come than u can download it
Sent from my C6506 using xda app-developers app
Yes, like he said
nutzuTo said:
Yes u still will be able to get the update from Sony, in fact every time when u will connect to pc will tell u that u have a new update
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
I know that they will always show update, but they may say "modified software, so can't update". I just want to confirm as this problem happened earlier on my Xperia neo v. I was having unlocked bootloader on that. Or this problem occours only on unlocked bootloaders? Please let me know
Sent via XPERIA ZL
That's only for unlocked bootloaders
mangatparamveer said:
I know that they will always show update, but they may say "modified software, so can't update". I just want to confirm as this problem happened earlier on my Xperia neo v. I was having unlocked bootloader on that. Or this problem occours only on unlocked bootloaders? Please let me know
Sent via XPERIA ZL
Click to expand...
Click to collapse
Thanks so much for taking the time to create this. I just got the ZL yesterday and it was buttery smooth, I then got the 4.2 update notice an hour later, updated and it is not smooth anymore.
I see that you mention two 4.1 versions - .434 and .243 . Which one do you recommend? Honestly I wish I had taken note which one exactly came with my phone out of the box, I want to go back to that but obviously can't verify what it came with since I am on 4.2
THANKS!!
spielnicht said:
I've gotten some PMs on how to downgrade from 4.2.2 (10.3.A.0.423) back to 4.1.2 (10.1.A.1.434 or 10.1.1.A.1.253), and thought I'd go ahead and post the steps for all to use. This works for both locked and unlocked bootloaders, and obviously keeps their state intact. The basic idea here is to use Flashtool to simply flash the stock FTF from Sony, no more, no less. It is the same process as restoring your phone via PCC/SUS/Mac Bridge, with the exception here that Sony isn't forcing the latest firmware on you and thus allowing you to select your choice of firmware version.
Rooting Notice
I know for certain you can root the 434 (4.1.2) firmware via Bin4ry's method, and I know for certain you can root the 423 (4.2.2) via DoomLoRD's method. However, I'm fairly sure you cannot root the 253 (4.1.2) firmware via any available method, unless you update from 434 to 253 via an OTA update...which is no longer available. So, if you need root, flash 434, if not, then 253.
The Standard Disclaimer:
I am not responsible for any damage that may happen to your phone by following these instructions. Do so at your own risk.
What You Need:
Flashtool (Official Site)
Correct FTF that matches your device's customization (e.g. Generic US 1270-7584)
To check your customization, dial *#8#7378423#*#*, Service Info > Software Info
You can search this forum for FTFs posted by fellow users, or get them from here. You can downgrade to 434 or 253, it's your choice. Just keep in mind that if you go back to 434, you won't be able to update to 253 via the OTA, you'll have to use this method again.
Before You Begin:
BACKUP ALL YOUR DATA!! When flashing the stock FTF, your phone is wiped 100% clean, as if right out of the factory. Even if you have a custom recovery installed, that will be gone as well.
Flashing Instructions:
Switch off your phone and make sure the USB cable is unplugged from the computer (leave it attached to the phone)
Make sure all Sony software (PCC, SUS, Mac Bridge) are closed and not running on the computer
With the phone completely off, press and hold the VOLUME DOWN button and plug the USB cable to the computer.
You're not going to see anything happen on the phone, but this will put it in Flashmode
Fire up Flashtool
It should say phone is connected in Flashmode
Click on the lighting bolt icon (Flash Device)
When prompted for Flashmode or Fastboot Mode, select Flashmode (default selection)
Navigate on your computer to where the FTF is stored
Flashtool will then display the details of the FTF
When flashing a stock FTF, make sure you keep Wipe Data/Cache/Appslog checked, and all Excludes unchecked.
Click Flash
At this point, the Flashtool will start the flashing process and should take anywhere between 10-15 minutes
If the Flashtool errors out or crashes, 9 out of 10 times you forgot the Sony software running in the background. Close, and try again.
After it's done, simply unplug the USB cable and start the phone.
The phone might prompt you for an NFC update, followed by a Power Off or Use Phone selection. I usually select Power Off and start the phone back up again to make sure the update completed all the way, but that's just my paranoia
Click to expand...
Click to collapse
---------- Post added at 11:40 AM ---------- Previous post was at 11:25 AM ----------
Ps I forgot to add I do not need to root, I was just curious solely on the two different versions of downgrade and what was best choice if there were different.
Congrats on your new ZL.
Yeah, sadly Sony dropped the ball with the latest update, but some of the blame also falls onto the Android 4.2.2 itself...it wasn't the smoothest. I'm actually testing out the latest 4.3 on my Nexus 7...seems like an improvement.
Anyway, the .434 firmware is Android 4.1.2, where as .423 firmware is Android 4.2.2. So with that said, you need to flashback to 4.1.2 with the .434 firmware, which is what your phone came with, and thus will take your phone back to being buttery smooth
As for rooting, follow Bin4ry's method and you'll be good to go.
radlink14 said:
Thanks so much for taking the time to create this. I just got the ZL yesterday and it was buttery smooth, I then got the 4.2 update notice an hour later, updated and it is not smooth anymore.
I see that you mention two 4.1 versions - .434 and .243 . Which one do you recommend? Honestly I wish I had taken note which one exactly came with my phone out of the box, I want to go back to that but obviously can't verify what it came with since I am on 4.2
THANKS!!
Click to expand...
Click to collapse
Ah thanks so much!!!! I was more referring to this statement you made " 4.1.2 (10.1.A.1.434 or 10.1.1.A.1.253),"
That is what I was confused about
spielnicht said:
Congrats on your new ZL.
Yeah, sadly Sony dropped the ball with the latest update, but some of the blame also falls onto the Android 4.2.2 itself...it wasn't the smoothest. I'm actually testing out the latest 4.3 on my Nexus 7...seems like an improvement.
Anyway, the .434 firmware is Android 4.1.2, where as .423 firmware is Android 4.2.2. So with that said, you need to flashback to 4.1.2 with the .434 firmware, which is what your phone came with, and thus will take your phone back to being buttery smooth
As for rooting, follow Bin4ry's method and you'll be good to go.
Click to expand...
Click to collapse
NP. If you need to root, then you'll want to go with .434 instead of .253.
radlink14 said:
Ah thanks so much!!!! I was more referring to this statement you made " 4.1.2 (10.1.A.1.434 or 10.1.1.A.1.253),"
That is what I was confused about
Click to expand...
Click to collapse
I do not want to root nor need, this is my first android phone that works efficient outside the box and no keyboard lag!!
So basically there are no difference between the two except one you can root and one you can't?
I bought the xperia Z not knowing about the ZL!!! Now to go return the Z :>
spielnicht said:
NP. If you need to root, then you'll want to go with .434 instead of .253.
Click to expand...
Click to collapse
Should I be concerned that my phone gets super hot now? Flashed back to the 434 and notice my bars keep going up and down.
Don't recall that behavior before
Hi there, im waiting for the 4.4.4 update on unbranded uk phone and was wondering if flashing .757 to phone with flashtool earlier would stop SUS from working?
The 4.4.4 update has been out for over a week now and i still dont have it showing in pc companon or SUS, phone has locked bootloader and stock rom.
Also when the update becomes available, will SUS completely wipe the phone back to factory fresh and remove dual recovery? The phone is loaded with junk atm i want rid of and was wonderig if SUS will nuke all partitions or just update in place?
Thanks for look.
gerg81 said:
Hi there, im waiting for the 4.4.4 update on unbranded uk phone and was wondering if flashing .757 to phone with flashtool earlier would stop SUS from working?
Click to expand...
Click to collapse
Nope!
gerg81 said:
Hi there, im waiting for the 4.4.4 update on unbranded uk phone and was wondering if flashing .757 to phone with flashtool earlier would stop SUS from working?
Click to expand...
Click to collapse
Possible. If you flashed a FTF with a customization that does not get an update, you will not get an update. Refer to this thread for more info.
From your post it was not clear if your BL is unlocked or not. An unlocked BL will prevent flashtool from working. in any case, updating via SUS will wipe modifications to the system, including root and recoveries. If you update OTA, those things will remain intact as long as the update does not specifically concern these things.
I have UK also and still no update with PCC or OTA. We always get them last.
yeah, the doom of getting UK unlocked phone via Clove, everything is 1 month later
need to flash a central eu or something .. its a bit faster
Hi
my xperia is currently 4.1.2 android and I want to update to the latest version
but whenever I try to do so, after the computer is prepared and firmware downloaded it reboots my phone then comes up with an error message saying that my phone contains modified software and hence can't be updated. My phone is purely stock and contains nothing of the sort so I factory reset it to make sure and I get the same response.
I also cannot update directly from the phone as it tells me to use a computer
Why is this problem occurring?
thanks for the help
psycho-punk said:
Have you rooted your phone? Is your bootloader unlocked?
Sent from my Paranoid ZL
Click to expand...
Click to collapse
No I haven't done anything with it, it is fully stock
psycho-punk said:
Did you buy the phone second-hand?
Sent from my Paranoid ZL
Click to expand...
Click to collapse
Yep I brought it second hand about a year ago, but I have been able to update it before
It's battery died about 6 months ago so I've kept it locked up and only took it out now after ordering the battery on eBay and replacing it myself. Now it works perfectly but fails to update to the newest firmware
Anyone got marshmallow via ota? Its available via Xperia companion but i am getting error while updating via Xperia Companion. I haven't got ota. So is the update released via ota to anyone?
DarkAlvy said:
Anyone got marshmallow via ota? Its available via Xperia companion but i am getting error while updating via Xperia Companion. I haven't got ota. So is the update released via ota to anyone?
Click to expand...
Click to collapse
Hi
Are you root your device?
If yes you can't update your device with Xperia companion only con repair your device and all personal data will be erased.
Nope not rooted and haven't unlocked bootloader either. 100% stock condition. Xperia companion says update available but when i click uodate it starts download then after 1 min it gives error. So guess i have to wait for ota. Anyone got ota? When it might release?
Im my case xperia companion saids that I have newest software. It's because of root or it is not available in my country yet ?
DarkAlvy said:
Nope not rooted and haven't unlocked bootloader either. 100% stock condition. Xperia companion says update available but when i click uodate it starts download then after 1 min it gives error. So guess i have to wait for ota. Anyone got ota? When it might release?
Click to expand...
Click to collapse
You will make sure you Internet connection is OK
Uninstall Xperia companion and Sony mobile update engine
Download latest Xperia companion app from Sony support an try again
If you not able to flash your device with Xperia companion you will try by latest flash tools version and device sync successful otherwise you device will breake
I flashed the Nordic version from Xperifirm. Did not delete any of my personal files, apps or other permissions. Working flawlessly so far. It's a really big upgrade compared to Lolipop in terms of speed and general polish. Really well executed firmware.
farshad9500gy said:
You will make sure you Internet connection is OK
Uninstall Xperia companion and Sony mobile update engine
Download latest Xperia companion app from Sony support an try again
If you not able to flash your device with Xperia companion you will try by latest flash tools version and device sync successful otherwise you device will beake
فرستاده شده از E5633ِ من با Tapatalk
Click to expand...
Click to collapse
It says make sure you have working Internet. But net connect is 100% ok. And its stable i even play online games, fully stable connection and no package loss either. As soon as i connect it says update available and when i start updating it starts download then gived error. Tried reinstalling and everything still no luck
If i flash Nordic version over the Poland one it will work OK?
DarkAlvy said:
It says make sure you have working Internet. But net connect is 100% ok. And its stable i even play online games, fully stable connection and no package loss either. As soon as i connect it says update available and when i start updating it starts download then gived error. Tried reinstalling and everything still no luck
Click to expand...
Click to collapse
What's your windows?
Try by other system or use virtual machine
Tried to flashtool but get "ERROR - Processing of cache.sin finished with errors." and when reboot "no sim card" problem :?
herman1988 said:
Tried to flashtool but get "ERROR - Processing of cache.sin finished with errors." and when reboot "no sim card" problem :?
Click to expand...
Click to collapse
Did you allow Flashtool to execute the FSC Scirpt? Mandatory!
jamespmi said:
Did you allow Flashtool to execute the FSC Scirpt? Mandatory!
Click to expand...
Click to collapse
Yes. Phone already fixed by xperia companion and waiting for official update
Why would anibody try flashing a stock rom with unofficial softwares/tools it's not safe guys, just wait for official release of your specific phone.My m5 is E5603 I've got an update via OTA the next day it was released and it worked fine downloaded and installed it took abaout 30 min to install but.The update is a 1gb large...
Sent from my E5603 using Tapatalk
You are lucky . When I launch xperia companion it says that there is an update but 5 seconds later it says that my device is up to date.
pren22 said:
Why would anibody try flashing a stock rom with unofficial softwares/tools it's not safe guys, just wait for official release of your specific phone.
Click to expand...
Click to collapse
Because some want an unbranded release maybe? And who says it's unsafe? More tricky but not unsafe. Have a look at XperiFirm, some devices don't even ever got 30.1.A.1.55 so the wait for MM can last forever...
My device never got. 55 but i still got MM.
Sent from my E5603 using Tapatalk
pren22 said:
Why would anibody try flashing a stock rom with unofficial softwares/tools it's not safe guys, just wait for official release of your specific phone.My m5 is E5603 I've got an update via OTA the next day it was released and it worked fine downloaded and installed it took abaout 30 min to install but.The update is a 1gb large...
Click to expand...
Click to collapse
Perfectly fine if you know what your doing and if you can follow simple step by step instructions and maybe even a few days reading things through first so it makes sense. Never had a problem myself and I'm no expert by any means. Problem is far too many people who probably shouldn't be messing with there phones in the first place go rushing off into rooting, flashing, Bootloader unlocking ect then screwing up sometimes irreversibly
aidy.lucas said:
Perfectly fine if you know what your doing and if you can follow simple step by step instructions and maybe even a few days reading things through first so it makes sense. Never had a problem myself and I'm no expert by any means. Problem is far too many people who probably shouldn't be messing with there phones in the first place go rushing off into rooting, flashing, Bootloader unlocking ect then screwing up sometimes irreversibly
Click to expand...
Click to collapse
That's the thing,a lot of people do that mistake and don't follow instructions and they end up with bricked phone.I did alot of bootloader unlock with older xperia phones,rooting,recoverys,custom rom/kernels and never got my phone bricked,but those smartphones were qualcom not mediatek,i had acer e700 with mediatek and everytime i tried flashing with unofficial tool i ended up with hard brick,dead motherboard.That is way i'm saying using flashtool is risky, i'm not sure is it still completely compatible with M5,and even if it is you need an exact version for M5.
Sent from my E5603 using Tapatalk
disable quickboot on your M5.
It seems that i can't get it via software update on my phone but now it shows in experia companion will try it as soon as my phone reaches 50% battery