OK Google - No voice responses - OnePlus 3 Questions & Answers

Hi guys
Please help! I am a few days into my OnePlus 3 ownership and for most part I'm loving it! I have been a Nexus owner since the 4, with my last device being the 6P (unfortunately just a little too big to keep) and wanted a near vanilla OS device with great hardware in the form factor.
Besides the known bugs with Oxygen OS and the outdated phone apk which I wish had call blocking and local search/caller ID - any suggestions for a solution? The real issue for me is I get no voice responses to any of my OK Google voice commands. I am running the oxygen OS 3.2.1 update.
I only get responses in the browser / on screen. This is regardless of the command, what's the weather , what's the time in Tokyo etc or set a reminder, send a text to ... etc
Now I have done the following to troubleshoot:
1) Checked all related settings (speech output on etc)
2) Tried both uk and us English and ensured languages had been downloaded
3) Factory reset and tried again from restoring Google account
4) Factory reset and tried as a new phone with no Google account
Whatever I do there is no voice response. I will note during Google maps use if I ask a question I get a response.
OnePlus support offer nothing but an RMA which of course is probably no the solution it must be a setting or a software bug.
Can fellow owners check if they have the same issue and if they have a solution, kindly share it?
Many thanks

Facing same issue but no solution yet

Adpbtn said:
Facing same issue but no solution yet
Click to expand...
Click to collapse
Thanks for responding Adpbtn! Really hope a member has a solution to this

My first op3 was defective. Same issues with the mic. (besides phone calling)
Don't waste your time guys., you have to return device.
Sorry.

I think it only works on Google launcher home screen and any screen while phone is on (if activated under settings). It will not work while screen is off. Correct? Or are you referring to something different?
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

avetny said:
My first op3 was defective. Same issues with the mic. (besides phone calling)
Don't waste your time guys., you have to return device.
Sorry.
Click to expand...
Click to collapse
Thanks for this, to be clear are you saying you had the same problem, voice commands via 'OK Google' were working but the response was only on screen? But your replacement phone works fine and you get audio responses/'OK Google' talks back?

martinezma99 said:
I think it only works on Google launcher home screen and any screen while phone is on (if activated under settings). It will not work while screen is off. Correct? Or are you referring to something different?
Sent from my ONEPLUS A3000 XDA-Developers mobile app
Click to expand...
Click to collapse
Thanks for your response, I am referring to the fact the phone doesn't talk back. No voice response when asked a question. 'OK Google' works from any screen when the phone is on (and you choose the setting) but whatever you do the answer or response is on screen only, no answers are spoken back.

I have the exact same issue, it was working when I received the phone. But since 4-5 days it has stopped responding back, it just shows the answers on screen.
Good to know that I am not the only one facing this problem. I hope it is just a software bug and will be fixed soon.

i am saddened because of this as well! I used to ask Google Now about the weather, time, to set the alarm and the talk-back is a great feature to
me, just that now my OP3 has lost this capability !!! I've already googled for a while, a few are questioning same problem but no resolution!

Wow, it got fixed automatically after so many days. I was just setting a reminder and it replied with voice, so I tested other commands too, like weather, time and other stuff. It is working properly for me now, please check if it's fixed for you too. (I didn't update to 3.2.2 yet)

I've had this phone for almost a week and have had the same issues. Tried clearing cache, reinstalling Google, changing settings and nothing worked. All of sudden it started talking back to me yesterday. So there is hope.

FateWeaver said:
Wow, it got fixed automatically after so many days. I was just setting a reminder and it replied with voice, so I tested other commands too, like weather, time and other stuff. It is working properly for me now, please check if it's fixed for you too. (I didn't update to 3.2.2 yet)
Click to expand...
Click to collapse
Hi FateWeaver, I updated to 3.22 and this is now fixed!!! That's the solution guys at least it was for me, install the oxygen os 3.22 update! So happy OnePlus are delivering fixes so quickly!

Related

Problem with CRC r13.0 ROM - no voice transmission!

Hi all - from some reason, after a non consistent time, any phone calls I make do not transfer my voice - it'd dial the number, the recipient will answer but hears nothing. A reboot may not fix it - but a few will eventually. Calls I am receiving are perfectly fine.
Any ideas?
hi, post this on CRC's thread or do a search there (no need to create another thread)
dodgy microphone crc 13 rom fix
Hey i had the same problem and found it hard to find a fix, so i installed resco audio recorder and set it to record phone calls, now the microphone kicks in every time! its a dodgy work round but it works well if your desperate. tho its worth opening and closing the audio recorder occasionally to reclaim program memory, and deleting the files through the program only sends them to the recycle bin if u use resco explorer, so delete through that. sorry if this is the wrong spot to reply, but i've been at work all night and want to get this info out! good luck and thanks to all
Uninstall SRS WOW HD
I had this problem when I first used CRC's ROM. I don't think it's the CRC's issue to fix, per se, but I determined it was the SRS WOW HD app under System in his Device Update that was the offender. Once I removed that, my phone's mike started working again. Never investigated the app to see if anyone else reported a problem. I just figured I didn't need it so badly as to lose my ability to talk on the phone (and let people know I was actually able to hear them).
grimlor said:
I had this problem when I first used CRC's ROM. I don't think it's the CRC's issue to fix, per se, but I determined it was the SRS WOW HD app under System in his Device Update that was the offender. Once I removed that, my phone's mike started working again. Never investigated the app to see if anyone else reported a problem. I just figured I didn't need it so badly as to lose my ability to talk on the phone (and let people know I was actually able to hear them).
Click to expand...
Click to collapse
Yes, most of the time when people have issues with there sound, its SRS WOW or its a hardware issue.
Please post in the approrpiate thread.
Thread closed.

speech to text?(voice text)

Hi
i would like to know whether is working speech to text on htc tp 2 sprint or no?
i am trying to speak and nothing,,
thx
5oo said:
Hi
i would like to know whether is working speech to text on htc tp 2 sprint or no?
i am trying to speak and nothing,,
thx
Click to expand...
Click to collapse
well you have to give a little more information then that for a definite answer. But the answer is yes AND no right now
If you are running the latest build of android for our phone with the sound working searching via speaking WILL work if you activate the mic first. This is done by making a phone call and then immediately after using the search feature and speaking. Once you do this once the mic shuts off again though. I have no doubt that till will be working in the next little while fully though now that we have sound finally.
See here --------> [Bug] Voice Search Fails Unless Mic is Already Active
yes i have latest build thanks
i have one more question i have advance task killer and when i close all apps and go again look at if all apps are closed some of them still there...

[Q] voice search not recognizing commands

anyone else noticing a challenge with their voice search?
i used to be able to say "Navigate to Los Angeles International Airport" and the phone would put the address into gps navigation... but now i get google searches for los angeles international aiport
"dail 6262164571" gets me a google search for "kbb 2164571"
"call elaine" gets me "did you mean... kbb, qb, etc"
AT LEAST these results are consistent.. but these results are consistently WRONG. anyone with any clues how to remedy?
******* EDIT / UPDATE FIX (6/1/2011) *******
I AM VERY HAPPY TO REPORT THAT I FOUND THE SOLUTION (that's worked for me) ON THE GOOGLE FORUMS!
i hope it works for you guys... see the fix here:
http://www.google.com/support/forum/...04a4aa5a04556c
pretty much (for the lazy):
On your phone, Start Google Voice
Click the Menu button and tap Settings.
Turn of "Personalized Recognition"
Tap the "Google Account Dashboard"
Scroll down to the "Speech" section and click the "Anonymize recognition"
Click "Yes..." when it asks if you really want to.
i was losing hope but someone answered my post finally on the google forums =D
er.. anyone with clues at least of what i can look into? or anyone ever experience anything similar?
Nope..I'm not having issues but you can try....
Settings - Voice input - Voice recog settings
Check "personalize recog" if its not checked
OR uncheck it if it is.
Worth a try at least.
thanks dude... i tried that -- no avail.
i think my voice search chops off like the first bit of what i'm saying... it's kind of funny. if i say "navigate navigate to los angeles international airport" it'll process fine, but if i say "navigate to los angeles international airport" it'll google search the "lose angeles international airport" LOL
maybe i'll need to do some stuff through the terminal ?? have no freakin' clue... this is weird tho
Don't know if this will have an effect but it fixes a lot of other apps when they act weird. Try clearing the data for Voice search.
Settings - manage apps - Voice search
Clear data and/or uninstall updates.
dkechitkid thanks for taking the time to help me out -- i'm very grateful!
i looked in the market for voice search and it looks like some other users might be experiencing something similar
not sure how to contact the "devs" of the app tho b/c it's google inc.. i'll figure it out.
Not a problem. Good luck and if you find a solution..report back to this post. You never know, I might run in to this one someday and need the fix.
dkechitkid said:
Not a problem. Good luck and if you find a solution..report back to this post. You never know, I might run in to this one someday and need the fix.
Click to expand...
Click to collapse
for sure i will... just posted over at the google forums and waiting for a helpful resposne!!
cache83 said:
anyone else noticing a challenge with their voice search?
i used to be able to say "Navigate to Los Angeles International Airport" and the phone would put the address into gps navigation... but now i get google searches for los angeles international aiport
"dail 6262164571" gets me a google search for "kbb 2164571"
"call elaine" gets me "did you mean... kbb, qb, etc"
AT LEAST these results are consistent.. but these results are consistently WRONG. anyone with any clues how to remedy?
Click to expand...
Click to collapse
Although I have an HTC Incredible, I am having the exact same problem; the kbb business and everything. This problem only started happening recently for me (last several weeks).
I just discovered (tonight) that if I say:
Test Navigate to Burger King
It drops "Test" and I end up with "Navigate to Burger King". The first word doesn't have to be "test", any word seems to do. Not perfect, but now I can at least get directions. This has been driving me crazy and I've tried everything to resolve it (flashing different ROMs, deleting everything on my sdcard, etc).
Update:
These people seem to be having the same problem:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=3ac8c0fa59a11403&hl=en
a lot of people have this problem, its an issue with the microphone in our phone being the only thing that is crappy, the voice quality that thing hears is horrible, try a bluetooth device and youll see it can hear you now
reinaldistic said:
a lot of people have this problem, its an issue with the microphone in our phone being the only thing that is crappy, the voice quality that thing hears is horrible, try a bluetooth device and youll see it can hear you now
Click to expand...
Click to collapse
The app does NOT have BT audio enabled. (A very bad lack of a feature.) It hasn't been updated recently either. And the phone mic works fine most of the time in my experience.
I AM VERY HAPPY TO REPORT THAT I FOUND THE SOLUTION (that's worked for me) ON THE GOOGLE FORUMS!
i hope it works for you guys... see the fix here:
http://www.google.com/support/forum...22&hl=en&fid=7df506aa6b0f4a220004a4aa5a04556c
pretty much (for the lazy):
On your phone, Start Google Voice
Click the Menu button and tap Settings.
Turn of "Personalized Recognition"
Tap the "Google Account Dashboard"
Scroll down to the "Speech" section and click the "Anonymize recognition"
Click "Yes..." when it asks if you really want to.
i was losing hope but someone answered my post finally on the google forums =D
reinaldistic said:
a lot of people have this problem, its an issue with the microphone in our phone being the only thing that is crappy, the voice quality that thing hears is horrible, try a bluetooth device and youll see it can hear you now
Click to expand...
Click to collapse
I never had this problem until recently and I have a different phone than the OP has (I have an HTC Incredible). I believe this is a problem with the most recent version of the voice search application (users posting to the discussions I linked to believe this as well).
Maybe I'll back up my current ROM and revert to an older version of MIUI to verify.
Edit: I didn't see Cache83's post before I wrote my post. I tried Cache83's solution and it fixed my problem. Thanks for chasing this one down Cache83!

Question [HELP] Call Screening Setup Issues

I'm having issues getting past the "Download a language update to finish setting up Call Screen", been trying for the last 48 hours.
Clicking it returns "The update isn't ready yet, wait a few minutes and try again"
Phone: Pixel 6 Pro
Google Phone Version: 72.0.406921769-publicbeta-pixel2021
Service provider: EE
Country: UK
The odd part is, using the Public Beta version on my Pixel 5, I set up Call Screening without any issue, downloaded, followed prompts and done.
I've had a look at a few threads referencing Call Screening and I've checked the following...
GBoard Language: English (UK)
System Language: English (UK)
Google Assistant Language: English (UK)
Google Account Language: English (UK)
I've tried deleting cache and storage for the Phone app multiple times yet still fails with the above error.
I've tried doing it on WiFi and on 4G, end result is the same.
Any ideas I'd appreciate...
is there a public beta on the Pixel 6 Pro? Where is that from?
wilbur-force said:
is there a public beta on the Pixel 6 Pro? Where is that from?
Click to expand...
Click to collapse
Just enrol into the Beta via Play Store and that's the version you get. (On Pixel 6 or Pixel 6 Pro)
Default version is 72.0.406921769-pixel2021
Public Beta version is 72.0.406921769-publicbeta-pixel2021
I don't think there's any difference between these two versions, it's just that I was enrolled into the Beta on my Pixel 5 and it carried across.
Thanks - i was on Beta on Pixel 5. assumed it would have rolled that over .... assume nothing
My issue is still open for anyone new to the thread. Hoping someone can help.
Have the same issue on Pixel 6 Pro in Ireland. Pixel 2XL worked fine before moving to 6.
I don't even see the option for Call Screening - Pixel 6 Pro, UK, ID Mobile.
Forgive my ignorance, but is this related to the automatic call screening or just manual call screening - or all of the above? According to this article Google rolls out Call Screen to seven more countries — but there's a catch:
Google Pixel owners in more countries can now filter out robocalls, albeit manually.
Click to expand...
Click to collapse
roirraW edor ehT said:
Forgive my ignorance, but is this related to the automatic call screening or just manual call screening - or all of the above? According to this article Google rolls out Call Screen to seven more countries — but there's a catch:
Click to expand...
Click to collapse
Yep, it's related. We're trying to enable Manual Call Screening.
@OP, sorry for small OT, but can you tell me if you can see the Caller ID (company name showing instead of number) when you are on 5G/4G? This is not working on the Pro 6 for me if I'm not of WiFi. It's like the phone cuts off any Internet access when it has call incoming...
masterofp said:
@OP, sorry for small OT, but can you tell me if you can see the Caller ID (company name showing instead of number) when you are on 5G/4G? This is not working on the Pro 6 for me if I'm not of WiFi. It's like the phone cuts off any Internet access when it has call incoming...
Click to expand...
Click to collapse
Haven't tested it yet since I keep resetting Settings in an attempt to get Call Screening working.
MrAmos123 said:
Haven't tested it yet since I keep resetting Settings in an attempt to get Call Screening working.
Click to expand...
Click to collapse
I spoke to Google tech support yesterday, they kept claiming this is still not available outside US, Canada and Japan...
I suspect its a slow roll out.
I still not got it working.
masterofp said:
I spoke to Google tech support yesterday, they kept claiming this is still not available outside US, Canada and Japan...
Click to expand...
Click to collapse
Manual screen calling is working fine with my phone, central Europe. So the rep is definitely clueless. But all Level 1 reps are clueless, you could also say useless, but don't do that, that's rude.
Morgrain said:
Manual screen calling is working fine with my phone, central Europe. So the rep is definitely clueless. But all Level 1 reps are clueless, you could also say useless, but don't do that, that's rude.
Click to expand...
Click to collapse
I fairness, this also applies to 90% of the users
masterofp said:
I spoke to Google tech support yesterday, they kept claiming this is still not available outside US, Canada and Japan...
Click to expand...
Click to collapse
I spoke to them and confirmed it was and they told me what to troubleshoot and if it didn't work then to wait 48 hours.
Works fine for me in the UK but I has to set all my languages to English UK and then clear cache and storage on contacts then reboot and it worked after that.
Call Screen option has been updated recently to this now. The 'Voice' option appears but still fails to download the language pack when I click it.
When I receive a call the "Call Screen" option appears but clicking it doesn't do much, doesn't transcribe what they say and the Accept/Decline call buttons don't work at all.
Does anyone have any idea on how to complete the setup so the feature works correctly?
I am experiencing exactly the same problem as you... did you find a solution for this?
sordidone said:
I am experiencing exactly the same problem as you... did you find a solution for this?
Click to expand...
Click to collapse
As of a few days ago it was magically configured.
My suggestion to you would be not to reset the app/cache, be in the beta and just leave it.
After 1 to 2 weeks it should configure. It takes time... I don't know why, but it took me a while.

Question Fingerprint and Camera issues

Hello, I'm new so sorry if this is a badly written post
Recently I got a unit that was preflashed with global rom on a CN device. The fingerprint sensor and camera both stopped working the day after. The camera made a weird clicking noise when I'd use it and the fingerprint scanner kept saying "Finger moved too fast. Slow down and try again." I've attached some screenshots below though I don't know if they'll be helpful or not.
I unlocked the bootloader and reflashed the WW ROM with the guide here: https://forum.xda-developers.com/t/...e-6-can-be-used-for-cn-ww-converting.4474383/
The flash went fine and I managed to also root with magisk and get the asus module to get rid of the noficiation but the fingerprint scanner and camera are still non functional.
I assume that somewhere along the line I've either fried something or I messed up reflashing the phone. Any help is appreciated since this phone is about 2 days old as of this post date. Thanks in advance!
Edit1: I have my bootloader unlocked. sorry I forgot to mention! I also restarted the device and my fingerprint started enrolling for but a moment and then gave me the same error halfway through again. So I don't think the hardware is broken.
I have the same issue fingerprint and camera , i think this is software issue when convert cn>ww
If someone have solution help us cause aliexpress seller don't know anything
I've been suffering from the same for 1 month, I've done several tests and so far nothing has worked.
For me it started in the rom that came and I updated it thinking it would come back and I don't see any other way but to send it to the store and ask for an exchange.
But I'm curious, is it the same batch? because for weeks I've been looking for someone with the same problems and only now that I see it, I don't know if I'm happy or more worried.
Vinicius de Paula said:
I've been suffering from the same for 1 month, I've done several tests and so far nothing has worked.
For me it started in the rom that came and I updated it thinking it would come back and I don't see any other way but to send it to the store and ask for an exchange.
But I'm curious, is it the same batch? because for weeks I've been looking for someone with the same problems and only now that I see it, I don't know if I'm happy or more worried.
Click to expand...
Click to collapse
If there's any way I can help then just pop me a message and I'll see what I can do. I also want this fixed since they both worked fine when I got the phone.
Yudiyuyu said:
If there's any way I can help then just pop me a message and I'll see what I can do. I also want this fixed since they both worked fine when I got the phone.
Click to expand...
Click to collapse
I talked to the seller, bought from the official store and he asked to send the cell phone to solve the problem.
I showed the print of this topic to let them know that the problem is not just me.
And I've tried everything to solve it and I haven't been successful, I just have to send it.

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