Develop Bugs

My experience with the HTC One X

I couldn't wait to get the device the day it came out, i walked 5 miles to the nearest Three store the day before it came out only to be disappointed after they lied to me by phone telling me i could get it, but never mind, i pre-ordered it and got it the next day when the store opened,
like with all technology i was super excited to get home and play with my new technology, all was well
until i started noticing some pretty extreme overheating, it was so hot while playing games that the plastic on the back actually deformed due to heat, i thought it was just me, so without giving a damn i went to the Three store and got it replaced, no questions asked.
That was just a week after purchase, the new device wasn't overheating it was obviously just bad luck or so i thought...
during the past 2 months i started noticing more issues with the device, HTC says they are using Gorilla glass,
so nothing new here, my past 2 phones had it too, but obviously something is wrong... i first noticed a 5 mm hardly noticeable scratch on the top left end of the screen, i was sad, it's a phone that's suppose to last me 2 years, but yeah, nothing big, but now i'm noticing a hell of a lot of scratches on the screen, these aren't big scratches, they are so called "micro-scratches" but you can still see them if you are looking for them.
So
Overheating
Micro-scratches
pretty bad, but that's only the start...
last week while watching a YouTube video i noticed a white pixel on a black screen, probably something on me screen i thought but no...
turned out to be a dead pixel, tried the usual dead pixel repair stuff but no, nothing worked, i'm trying not to notice it but c'mon, it's so visible
once you know it's there, so frustrating, nothing i can do about it.
thought that was the worst thing, and quite possibly it is, but now i noticed a yellow tint spot on the bottom left of the screen, i thought the worst was with me but no, there was more to come.
so
Overheating
Micro-scratches
Dead pixel
Yellow tint spot
Pretty bad... but there's more...
Wi-Fi antenna connection fault, doesn't affect all but i got that too, it's a joke!, have my phone less than 2 feet away from the router yet i still get weak signal until i squeeze the phone (No this is not the damn iPhone 4 cellular signal fault for god sake)
So yeah...
Today i have these issues
Micro-scratches
Dead pixel
Yellow tint spot
Wi-Fi antenna fault
I'm tired of defending HTC, i loved my HTC Desire, and my HTC Desire HD, not a single problem with them,
but the fact that i had to swap my phone the week i got it, and now i have to put up with so many faults just because i unlocked my phone with your Dev site is a total unacceptable joke,
I was lucky to be one of few who's phones were suppose to be sent off to Taiwan for testing for that wi-fi issue,
that would mean i'd get a new HTC One X and all the faults would once again be gone, but HTC care manager Zoe N doesn't care any more...
it's been a week since she last replied to me, people on the phone won't let me speak to her either,
Can anything change the experience i had and make me forget it? defiantly not, unless i get a full refund and get to keep the phone.
I hope nobody else has to put up with so much crap from HTC.
Additional information
Click to expand...
Click to collapse
I spoke to HTC number of times about the issues, but i have a voided warranty and that's the end of it.
my only hope was Zoe, the HTC care manager, but she doesn't do much caring obviously.
Do i plan on keeping the HTC One X? hardly got a choice.
Link to the Wi-Fi connection fault thread:
http://forum.xda-developers.com/showthread.php?p=27885540#post27885540

And this needed its own thread because? In case you're new, a number of phones sold have issues and none of what you posted is any different than what's been posted before. If you felt like venting you could have posted in one of the complaint threads. Based on the defect poll you have a 30+/-% chance of getting a phone that's not "perfect" however the people voting defined it. Looks like you drew the short straw.
There are thousands of people with One X's participating in this forum. If everyone posted their life story (good or bad) it would take up the entire front page (and more). Do what everyone else who has experienced a problem has done. Return or sell it, exchange it if you can, or send it in for repair. Those are pretty much your choices.

If you purchased it in the UK, you're protected by consumer law. You can't sign that away (by agreeing to when you unlocked the device), the WiFi and yellow spot are more than enough to get a repair.

Closed
Double posting is not permitted, please read and respect the rules

Is one dead pixel worth a repair?

Hi there, I've got a gray one x since may, it works fine, I have just some issues: major one is one dead pixel (or a grain of dust, but I bet on the pixel) placed a bit above the "e" in "one" word at boot...it's hardly noticeable with dark colours, but it's still quite middle-positioned.
Second issue is a stuck pixel, a red one, which appears only on some black/gray gradients (not present on opaque skin dock bar, for example, slightly visible on dark stock Htc keyboard)...it really doesn't bother me at all, but could be "useful" to increase defective pixels count.
Last problem is a bit of space at top and bottom of the display...it doesn't let lights out or stuff like that,it just gathers a bit (not much indeed) of dust which remains between unibody and display borders.
Do you think I could get a repair based on these issues (mainly pixels, as I'm not sure that "dust space" is actually a problem)?
I even dropped my phone once, so it has a liiiiight "dent" on the right bottom corner (amd some light get out,sadly,but I can't ask warranty repair for that)...and I'm guessing if they could refuse repair based on that,and maybe even charge return shipment costs (that's an awful policy in my opinion).
I'm italian, and people here say that I could try and it's most like a toss the coin situation, but since I'd need to wait till September (nothing works fine in this country in August) I'd like to gather some stats to decide to wait more or throw that f***ng bootloader out of the window and start to mod as it's meant to be
Thanks for any help

°Dexter° said:
Hi there, I've got a gray one x since may, it works fine, I have just some issues: major one is one dead pixel (or a grain of dust, but I bet on the pixel) placed a bit above the "e" in "one" word at boot...it's hardly noticeable with dark colours, but it's still quite middle-positioned.
Second issue is a stuck pixel, a red one, which appears only on some black/gray gradients (not present on opaque skin dock bar, for example, slightly visible on dark stock Htc keyboard)...it really doesn't bother me at all, but could be "useful" to increase defective pixels count.
Last problem is a bit of space at top and bottom of the display...it doesn't let lights out or stuff like that,it just gathers a bit (not much indeed) of dust which remains between unibody and display borders.
Do you think I could get a repair based on these issues (mainly pixels, as I'm not sure that "dust space" is actually a problem)?
I even dropped my phone once, so it has a liiiiight "dent" on the right bottom corner (amd some light get out,sadly,but I can't ask warranty repair for that)...and I'm guessing if they could refuse repair based on that,and maybe even charge return shipment costs (that's an awful policy in my opinion).
I'm italian, and people here say that I could try and it's most like a toss the coin situation, but since I'd need to wait till September (nothing works fine in this country in August) I'd like to gather some stats to decide to wait more or throw that f***ng bootloader out of the window and start to mod as it's meant to be
Thanks for any help
Click to expand...
Click to collapse
yup it can be replaced

I would try for a repair/replacement. A dead pixel around the center can get annoying.
I have a stuck pixel at around 5 o clock of the screen, but I didn't get it repaired. The stuck pixel like you said is visible in dark or black backgrounds. I barely even notice it when I'm using the phone. Sometimes I'll notice it when I'm watching a video but its still really really small because of the number of pixels on this huge screen.

Get your phone absolutely flawless in terms of hardware defects before you ever unlock the bootloader, because once you do HTC seems to decide that it means that they can throw the warranty out the window.

Hunt3r.j2 said:
Get your phone absolutely flawless in terms of hardware defects before you ever unlock the bootloader, because once you do HTC seems to decide that it means that they can throw the warranty out the window.[/QUOTE
Yeah HTC is kinda bad on that front. I mean how could custom software contribute to dead pixels and other hardware issues. If it's hardware related it should be covered by the warranty.
Click to expand...
Click to collapse

Hunt3r.j2 said:
Get your phone absolutely flawless in terms of hardware defects before you ever unlock the bootloader, because once you do HTC seems to decide that it means that they can throw the warranty out the window.
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Click to collapse
That's why I'm asking...my previous samsung phones have been modded on day one
It's quite sad to think that this community grew upon Htc products and countless mods, and now they're getting that tighter on this matter.
Thanks for your opinion guys, don't you think that the dent will be used as a "caused by user" excuse,then?

With a dent and an unlocked bootloader, HTC sure has enough excuses to refuse warranty. But you can always try your luck.
I called HTC UK before unlocking my boot loader to ask about warranty straight from the horse’s mouth. First I was told it voids all warranty, but after some discussion about how HTC dev has worded their T&C and talking to two other people from technical help division I was told that the final decision is upto the repair center. When HTC themselves can’t give a clear answer I don’t think anyone here can.
°Dexter° said:
That's why I'm asking...my previous samsung phones have been modded on day one
It's quite sad to think that this community grew upon Htc products and countless mods, and now they're getting that tighter on this matter.
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Click to collapse
Rooting on the very first day is a pretty ignorant move.. Even though Samsung doesn’t have an official disclaimer for rooted devices on their web site like HTC does; they too reserve the right to refuse warranty (and its general knowledge). Its discussed many times here and everywhere else. Some carriers specifically state it on their web sites and contracts. Samsung may not be as strict as HTC on the matter, but I personally know a person who was denied a hardware warranty claim for a rooted Samsung Galaxy S.

PhoenixFx said:
Rooting on the very first day is a pretty ignorant move.. Even though Samsung doesn’t have an official disclaimer for rooted devices on their web site like HTC does; they too reserve the right to refuse warranty (and its general knowledge). Its discussed many times here and everywhere else. Some carriers specifically state it on their web sites and contracts. Samsung may not be as strict as HTC on the matter, but I personally know a person who was denied a hardware warranty claim for a rooted Samsung Galaxy S.
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Click to collapse
I've sent in a rooted (and dented) HTC Desire in for warranty 3 times so far (one of which was when it was running CM7) and it was accepted and fixed with no issues at all, so I think it's more like one of those YMMV things.

WC_EEND said:
so I think it's more like one of those YMMV things.
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Click to collapse
Yes it is, I have come across threads where some (like you) have managed claim warranty while others have failed. So there is always a risk with any manufacturer. But more so with HTC’s because they have a disclaimer to which you have to agree twice while unlocking the boot loader. So its always wise to at least make sure the device is clear of any factory defects before pulling the trigger.

PhoenixFx said:
With a dent and an unlocked bootloader, HTC sure has enough excuses to refuse warranty. But you can always try your luck.
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Click to collapse
Wait, I have LOCKED bootloader (eagerly waiting to unlock, but I'm waiting for this warranty reason)...my main concern is the dent (which can't cause a dead pixel, but if they want to act like *****es they could use that ).
As per Samsung phones, it's so easy to bring everything to stock without traces that it's kind of a non-issue

PhoenixFx said:
Rooting on the very first day is a pretty ignorant move..
Click to expand...
Click to collapse
That's the only way to use Titanium and restore your phone and start testing it though properly

°Dexter° said:
Wait, I have LOCKED bootloader (eagerly waiting to unlock, but I'm waiting for this warranty reason)...my main concern is the dent (which can't cause a dead pixel, but if they want to act like *****es they could use that ).
As per Samsung phones, it's so easy to bring everything to stock without traces that it's kind of a non-issue
Click to expand...
Click to collapse
Oh, ok, guess I misread your post.
As for Samsung devices, I know they can be restored, but provided you are in a position to do so. In the example I gave earlier, the USB port was broken, so he couldn't use a tool like Odin/heimdal to flash a stock ROM before sending it in. I just took it as an example to show that even Samsung doesn't tolerate flashing.

Small yellow patch on screen

There is a small rectangular yellow patch in the upper left corner of the screen that's really only noticeable on a white background. I've had the M8 about 6 weeks and I swear it wasn't there when new. And there seems to be the hint of a new one in the upper right corner.
I've googled and haven't come up with any mention of this with the M8. Are they burn in spots? I can live with it (having tried the Find 7a, if you know what I mean), but would like to know if it's something that can be helped or if it's progressive. Has anyone else seen this?

bruce7373 said:
There is a small rectangular yellow patch in the upper left corner of the screen that's really only noticeable on a white background. I've had the M8 about 6 weeks and I swear it wasn't there when new. And there seems to be the hint of a new one in the upper right corner.
I've googled and haven't come up with any mention of this with the M8. Are they burn in spots? I can live with it (having tried the Find 7a, if you know what I mean), but would like to know if it's something that can be helped or if it's progressive. Has anyone else seen this?
Click to expand...
Click to collapse
I developed a spot similar to what you are describing. Mine was on the left side of the phone around where the volume buttons start on the other side. It was probably about a centimeter long and maybe half-a-centimeter wide. It was really noticeable only on white screens like you already mentioned but it bothered me to no end. I don't remember my phone having that either so I believe it developed for whatever reason. I actually sent it to HTC and received a replacement. I guess they deemed it to be a flaw. Hope this helps.

emmittobie said:
I developed a spot similar to what you are describing. Mine was on the left side of the phone around where the volume buttons start on the other side. It was probably about a centimeter long and maybe half-a-centimeter wide. It was really noticeable only on white screens like you already mentioned but it bothered me to no end. I don't remember my phone having that either so I believe it developed for whatever reason. I actually sent it to HTC and received a replacement. I guess they deemed it to be a flaw. Hope this helps.
Click to expand...
Click to collapse
It does, yes, thx. My patch is pretty much the same size (1cm x .3cm, give or take). My concern basically is how it affects the resale value. I bought mine from Amazon, but I'm past the 30 day window for exchanges, so I guess I will have to deal with HTC directly. Did they send you a brand new phone or a refurbished one?

They told me that it was going to be refurbished. Honestly though I couldn't tell it apart from a new one. Mine was perfect with no flaws in any way.

And one more question, if you don't mind. I've done pretty much everything I could to void the warranty - unlock bootloader, soff, root, custom firmware & ROM. I'm assuming I'll have to get back as close to stock as possible (although some have said if it's a hardware issue that's not needed). What was your experience in this regard?

any luck?
bruce7373 said:
And one more question, if you don't mind. I've done pretty much everything I could to void the warranty - unlock bootloader, soff, root, custom firmware & ROM. I'm assuming I'll have to get back as close to stock as possible (although some have said if it's a hardware issue that's not needed). What was your experience in this regard?
Click to expand...
Click to collapse
I have the same issue - have tried every software to recalibrate the screen but its still just getting worse. Any idea if HTC will do a warranty on the screen hardware if you have unlocked the bootloader and done s-off? I did the unlock through HTC dev if this helps or not... I am confident I can reset the s-off but they will know its been unlocked regardless of what I reset
This is definatley a hardware issue so I would hope HTC being so dev friendly would warrant it still... But looking to see if any one else managed to get this done.
Thanks

I've now gone through 4 M8's, all have developed the same issue. It seems to occur when the phone gets warm (I.E. data use in mediocre service areas). I tried rotating how I put the phone in my pocket with #3, just in case the issue was due to it being bent/crunched, but the spot came back in the same location. I'm thinking that something gets hot and delaminates the LCD under the glass.
I'm about ready to send in #4 and go for #5. I am paying for the Verizon Warranty service, they haven't given me any hassle, just sent me a new device over night. Regardless, I'm disappointed--I love the phone, but dealing with the issue every 3 months is annoying. The longer you let it go the more discolored it'll get, until eventually you can't read the text under the burned area.
Good luck!

today appears on mine after 1 yr of use maybe is because integrated Avago ACPM-7600 power amplifier module check htc one m8 motherboard and the spot and sounds like te ic is overheating , i use a lot of mods on my htc one m8 harman kardon , mod mine is a att ,also 2 sound mods more increasing the sound level i believe is just heat and it kills the screen sorry for bad english

How to make a warrant claim in UK

I need to make a warrant claim for my Pixel 2 XL in the UK and I don't know where to find the details of how to start the claims procedure or process.
Google's website takes me here;
g.co/PixelPhoneWarranty
But that just lists the warranty conditions - how do I actually put in a request to make a claim?
I bought my phone through EE, but I want to use Google directly rather than EE as they're rubbish and haven't been helpful. Plus if they replace my phone it may come back with an unlockable bootloader ?
I've got very bad blue shift and unresponsive screen edges. I'm on 8.1 android which was supposed to fix the screen edges, but it hasn't for me.
My build date is 30/09/2017 so it's a very early build.

danlat1415 said:
I need to make a warrant claim for my Pixel 2 XL in the UK and I don't know where to find the details of how to start the claims procedure or process.
Google's website takes me here;
g.co/PixelPhoneWarranty
But that just lists the warranty conditions - how do I actually put in a request to make a claim?
I bought my phone through EE, but I want to use Google directly rather than EE as they're rubbish and haven't been helpful. Plus if they replace my phone it may come back with an unlockable bootloader ?
I've got very bad blue shift and unresponsive screen edges. I'm on 8.1 android which was supposed to fix the screen edges, but it hasn't for me.
My build date is 30/09/2017 so it's a very early build.
Click to expand...
Click to collapse
Contact Google store support and explain the situation to them. You can go to settings and the scroll all the way down. Select support and tips and you should see an option to call or chat with Google support.

You can contact support through the help menu in the settings on the phone. Took me less than 20 minutes to get them to agree to replace my phone under warranty

Thanks, I did that but they have refused to consider my claim.
I have unresponsive edges on my screen when playing games - mainly in the corners and severe blue tint.
They say blue tint can't be changed (which is fine but mine is quite severe compared to others) and the touchscreen is software related so I should submit a big report.
What are the reasons other people have returned theirs and been accepted?

Grindboy said:
You can contact support through the help menu in the settings on the phone. Took me less than 20 minutes to get them to agree to replace my phone under warranty
Click to expand...
Click to collapse
What did you replace yours for? What was your issue?

danlat1415 said:
What did you replace yours for? What was your issue?
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Click to collapse
Black smearing on the screen at low light levels, looked like ink blotches at the side, full thread with photos here: https://forum.xda-developers.com/pixel-2-xl/help/bad-backlight-uniformity-t3708026

Google have now agreed to replace my Pixel 2 XL after speaking in chat and sending them some photos of the issues.
How long does the replacing process take? They're doing the standard RMA because I bought mine from a third party seller. I'm just worried about it being stuck in Christmas post or them receiving mine and being closed over Christmas so I'd be stuck with my ancient spare

Question Pixel 6 refurbish check

I'd like to know is there any possibility to check if pixel 6 phone is repaired/refurbished?! I've bought p6 pro today but can't make fingerprint to work (FOTO in attachment). I saw that other people have same problems when phone turns off by self (battery goes to 0% and buy) but after hard restart everything works again...not in my case. Seller told me that his wife used telephone for just few days and decided to stay on iPhone, but I'm start to thinking that I'm scammed; under display on small plastics antenna line I see just a little scratch so I'd like to ask is there a chances that screen is replaced. All other looks like 100% new phone.

Sounds like it may have been opened. During factory assembly it's very unlikely for this to happen.
It may actually be a mark from a plastic pick used to disassemble it and not a scratch.
The display is replaced as are internal components from the front I believe.

blackhawk said:
Sounds like it may have been opened. During factory assembly it's very unlikely for this to happen.
It may actually be a mark from a plastic pick used to disassemble it and not a scratch.
The display is replaced as are internal components from the front I believe.
Click to expand...
Click to collapse
Since the OP states that he bought the phone used, it's more likely that the person previously in charge of keeping the phone, damaged it/scratched it. Plastic is ridiculously easy to scratch, even a grain of sand in your pocket can be enough.
Proday said:
I'd like to know is there any possibility to check if pixel 6 phone is repaired/refurbished?! I've bought p6 pro today but can't make fingerprint to work (FOTO in attachment). I saw that other people have same problems when phone turns off by self (battery goes to 0% and buy) but after hard restart everything works again...not in my case. Seller told me that his wife used telephone for just few days and decided to stay on iPhone, but I'm start to thinking that I'm scammed; under display on small plastics antenna line I see just a little scratch so I'd like to ask is there a chances that screen is replaced. All other looks like 100% new phone.
Click to expand...
Click to collapse
If the phone was properly cleaned and re-packaged and not damaged, there is no way for you to find out if you received a refurbished phone (phone that was sent back by the original customer without damage, return window or something). At least not from a "software" perspective. You as a perceptive human can always try to see if there is dust residue, fingerprint signs or anything "physical" like that on the phone/inside the package, but there is not much more than can help you to decide that (except asking Google, you could hit them up with the phone IMEI and tell them that you bought it used and want to know if it ever got officially repaired/replaced, but I have no idea if Google would even bother giving you a decent answer).
Concerning repair (phone being opened by a repair technician to fix stuff inside) - other than physical markers (prying a phone open can cause damage to the chassie), there is not much that you can find out about that. There is no way to get the specific part IDs with software and even if that was possible, it wouldn't help your cause since Google would only use genuine original parts to repair a phone.
Concerning the "plastic under display" part, I do not follow here. What plastic under display? The display is not transparent, you can't see the phones interior through it. Can you make a photo of your observation?

Proday said:
I'd like to know is there any possibility to check if pixel 6 phone is repaired/refurbished?! I've bought p6 pro today but can't make fingerprint to work (FOTO in attachment). I saw that other people have same problems when phone turns off by self (battery goes to 0% and buy) but after hard restart everything works again...not in my case. Seller told me that his wife used telephone for just few days and decided to stay on iPhone, but I'm start to thinking that I'm scammed; under display on small plastics antenna line I see just a little scratch so I'd like to ask is there a chances that screen is replaced. All other looks like 100% new phone.
Click to expand...
Click to collapse
Most likely the battery died resulting in the FP Sensor getting disabled. A Factory reset and/or full flash to latest image should always be done when buying a phone (especially when it's used). This will fix your issue also (using the flash.android.com tool) along with the calibration tool at the bottom of this page: pixelrepair.withgoogle.com/carrier_selection -- 99% a factory reset/wipe, flashing to the lastest build and using the fingerprint calibration tool will fix your issue. If not, you can get a replacement by telling google you did all of these things and they'll send you a phone (usually an advanced RMA if you show you've done everything previously mentioned).
The "Flash Tool" will update your Pixel to the latest Android version, along with an option to "Wipe" the device (make sure to hit the edit pencil and pick "Wipe Device" & "flash all partitions" ; if its a VZW model, updating in Android System in settings and factory reset in Recovery will be good enough, along with the calibration tool): flash.android.com/back-to-public
If it was refurbished by Google, you can put your IMEI# in the official Pixel Repair link below, and it will tell you some information (for example if its Unlocked, "Pristine or Refurbished" etc - it's a pretty great way to find out some info about a pixel (didn't know about it until recently). If the screen was replaced by UbreakiFixit for example, it probably won't show up as refurbished. it has to go through Google to probably be changed in the system, but I am just speculating.
Code:
https://store.google.com/repair

@Proday Can you return it? That would be the way I'd go initially. You got sold a phone that is defective hopefully it was through either ebay or Swappa with some guarantees.

At first, thank you all for helping.
@Alekos Last night i did install last (Dec) update with adb fastboot; found it here on xda (because google pull it back from servers) but as i sad, problem is still here/same. From some reason repairmypixel with google doesnt work; I put telephone in right mode, google chrome finds it, but when I start procedure it goes and goes and ~5min later Telefon restarts by self and Im getting disconnect error/try again msg. Ill try this link now to see what happens with imei, thanks one more time.
@bobby janow I've got a bill brom google store, but im going back in my country in a few day and don't have enough time to "play" with warranty procedures
Btw I've made a Foto of "under display scratch" the best I could; for me it is out of mind that someone opened display on anthena line but who knows

Proday said:
At first, thank you all for helping.
@Alekos Last night i did install last (Dec) update with adb fastboot; found it here on xda (because google pull it back from servers) but as i sad, problem is still here/same. From some reason repairmypixel with google doesnt work; I put telephone in right mode, google chrome finds it, but when I start procedure it goes and goes and ~5min later Telefon restarts by self and Im getting disconnect error/try again msg. Ill try this link now to see what happens with imei, thanks one more time.
Click to expand...
Click to collapse
There are two separate things being talked about. @Alekos said to go to https://store.google.com/repair and you might find out if it was refurbished or not (not necessarily). Should look similar the the following once you enter your IMEI in the site:
Click to expand...
Click to collapse
And then there is Official Google Pixel Update and Software Repair, which I suspect is what you're talking about didn't work for you, but please confirm. I know over the last two months, some others have occasionally checked Official Google Pixel Update and Software Repair and found that they hadn't updated it for the Pixel 6/Pro yet, so maybe that's still the case.

I've understand what he sad. Imei checked, results below...
And attach with pixelrepair that doesnt work (pop up blocker turned off)...
And I can try with Official Google Pixel Update and Software Repair, but I'm certain that it is the same as factory image installed with adb command, that I did (although I've put dec update not nov).

Proday said:
I've understand what he sad. Imei checked, results below...
And attach with pixelrepair that doesnt work (pop up blocker turned off)...
And I can try with Official Google Pixel Update and Software Repair, but I'm certain that it is the same as factory image installed with adb command, that I did (although I've put dec update not nov).
Click to expand...
Click to collapse
Thanks, are you using the OEM USB-C cable? At least half a dozen users in this section didn't have success getting their Pixel 6 Pro working using the factory image zip, but Official Google Pixel Update and Software Repair got their phone restored to stock and fixed their issue. It really seems to have been a lifesaver for some.

Yeah, I'm a little bit experienced
I'm going through this Official Google Pixel Update and Software Repair, see results soon. And I'm thinking that I know where is problem with pixelrepair.withpixel...didn't kill adb command; this flash tool tould me that i have to do first becouse adb is already in use...can be sam problem.

Proday said:
Yeah, I'm a little bit experienced
I'm going through this Official Google Pixel Update and Software Repair, see results soon. And I'm thinking that I know where is problem with pixelrepair.withpixel...didn't kill adb command; this flash tool tould me that i have to do first becouse adb is already in use...can be sam problem.
Click to expand...
Click to collapse
Ah! Hopefully, you'll have the solution soon.

So, I did all as @Alekos sad in another thread:
edit-- sorry, didn't realize you already posted separately. I commented to your post anyhow.
Did you figure this out yet? I would try wiping the phone, installing the latest build from the flash tool website (specifically this link: flash.android.com/back-to-public), on that page, edit the options for "Wipe" and "Flash all partitions". After it's done, run the Calibration tool (bottom of this page: pixelrepair.withgoogle.com/carrier_selection ) - this should work, if not my guess is there's a bigger issue.
Still same problem with fingerprint...now I'm certain that's the hardware problem; or screen is replaced or FP sensor is dead
Anyway, I want to thank you all 9ne more time, I've learned something new yesterday and today!!

Proday said:
I'd like to know is there any possibility to check if pixel 6 phone is repaired/refurbished?! I've bought p6 pro today but can't make fingerprint to work (FOTO in attachment). I saw that other people have same problems when phone turns off by self (battery goes to 0% and buy) but after hard restart everything works again...not in my case. Seller told me that his wife used telephone for just few days and decided to stay on iPhone, but I'm start to thinking that I'm scammed; under display on small plastics antenna line I see just a little scratch so I'd like to ask is there a chances that screen is replaced. All other looks like 100% new phone.
Click to expand...
Click to collapse
That message is so familiar to me and i'm frightening of it
For the last month I've been in possession of 3 (three!) p6p. The 1st one was received from my carrier and it burned out while updating to December software being only 2 weeks old, no sign of life, dead while charging etc.
Google shipped another one stating it is Pristine which means Like New condition. It came in a refurbished white box, much smaller than the original one and there was a tiny dent - almost like yours but located on top of the screen. What is the most important - I was getting that message "Enrollment was not complete..." Flashing at flash.android.com did not solve anything but was successful. Google support representative advised to get into safe mode, try to configure fingerprint again and it didn't work as well. Calibration tool was not offered as an option at all.
Now it's on the way back to google. The 3rd one I'm owning now is a new phone with no issues so far.
So my advice is to return your faulty phone to the seller if you are still able to. Getting a replacement from Google is tricky as you may get another pristine p6p with the same or other issues. Or you are lucky and you will get a good one but it's a lottery anyway. So it's up to you.
Good luck!

@asdor I was with seller right now, he brings me my money back...end of (sad) story There are still good people!