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I bought my HTC one X a few months ago, and i rooted it as soon as i got the device. I did not test any part of the phone, and now, it turns out that my camera is faulty. Is there some way to get my warranty back?
Thank you very much.
cytan9 said:
I bought my HTC one X a few months ago, and i rooted it as soon as i got the device. I did not test any part of the phone, and now, it turns out that my camera is faulty. Is there some way to get my warranty back?
Thank you very much.
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Click to collapse
I think if you have just root and have supersu app you can unroot from superuser app options, and when you rooted you flashed TWRP or CWM recovery so you need also to reverse to stock recovery, but to find stock recovery need more info, your CID and sw main-version to find matching stock recovery.img! And you also can relock bootloader after doing all that that i was mentioned!
But warranty depends from country to country so..maybe you dont need revert to stock at all, some members didnt and repair service didnt ask anything!
hpnxfox said:
I think if you have just root and have supersu app you can unroot from superuser app options, and when you rooted you flashed TWRP or CWM recovery so you need also to reverse to stock recovery, but to find stock recovery need more info, your CID and sw main-version to find matching stock recovery.img! And you also can relock bootloader after doing all that that i was mentioned!
But warranty depends from country to country so..maybe you dont need revert to stock at all, some members didnt and repair service didnt ask anything!
Click to expand...
Click to collapse
Hey thanks for replying
I have done all those, but on my bootloader, it says "RELOCKED". Will that have an affect? is there a way to get rid of that?
Nope....they will always see that your bootloader was unlocked before. So basically getting warranty is a guess. If its a real hardware problem you will get warranty, but if they can prove it was software then you probably won't
Everything like Mr Hofs said..."RELOCKED" status is fixed for now...and when you unlocked bootloader unfortunately you agree for new warranty condition..
I really hope that htc will fix my phone because my radio is stuffing up too
If thats the case, ill just have to bring the phone in and see what happens
thanks for your help people
Hi all
I have a small issue. I have a M8 which I love great device. I managed to gain full Sim Unlock via S-Off, Super Cid and a guide on here.
I flashed back to my Stock back up that does not have root and flashed stock recovery.
At work we Use a MDM call Mobile Iron to gain access to emails. Since doing all of this my device is never compliant due to the system thinking something is up with my device. Now since I think I am back at stock for my device it should be.
I am trying to find a Stock RUU to see if it helps. I have locked the boot loader again and removed the Tampered flag. But still the same issue. Any ideas ?
scotishhaggis said:
Hi all
I have a small issue. I have a M8 which I love great device. I managed to gain full Sim Unlock via S-Off, Super Cid and a guide on here.
I flashed back to my Stock back up that does not have root and flashed stock recovery.
At work we Use a MDM call Mobile Iron to gain access to emails. Since doing all of this my device is never compliant due to the system thinking something is up with my device. Now since I think I am back at stock for my device it should be.
I am trying to find a Stock RUU to see if it helps. I have locked the boot loader again and removed the Tampered flag. But still the same issue. Any ideas ?
Click to expand...
Click to collapse
Hi, did you manage to get around this? I am in a similar situation, but the HTC has yet to arrive..
Just don't root it. I found that Super SU apk was in a app folder .I deleted this and was all good
scotishhaggis said:
Just don't root it. I found that Super SU apk was in a app folder .I deleted this and was all good
Click to expand...
Click to collapse
Lovely, thanks for this. Did you try to flash the GPE rom or stick to Sense?
Done both
scotishhaggis said:
Done both
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Click to collapse
I suppose Mobileiron did work on GPE as well?
klaus27 said:
I suppose Mobileiron did work on GPE as well?
Click to expand...
Click to collapse
Yes it worked as long as it was not rooted .
So I sent in my one for repair and got it back with bootloader locked and s-on. Just recently though I saw this sunshine apk. What is the official link and is it actually $25 dollars? Does it work on the latest update? Does it s-off and unlock the bootloader? I want to to double check all of this before spending $25..Thanks!
Yes to all the questions. It is $25 per device, so if you get a replacement again, it still be another $25
Sent from my HTC6500LVW using XDA Free mobile app
Yes
TheAppleAndroidGuy said:
So I sent in my one for repair and got it back with bootloader locked and s-on. Just recently though I saw this sunshine apk. What is the official link and is it actually $25 dollars? Does it work on the latest update? Does it s-off and unlock the bootloader? I want to to double check all of this before spending $25..Thanks!
Click to expand...
Click to collapse
It works like a charm. Be all stock, backup your pics, and do a factory reset before you start.
Just be sure to read and totally comply with prerequisites and it will happen on your first run.
Done 2 of them without a hitch.
Uzephi said:
Yes to all the questions. It is $25 per device, so if you get a replacement again, it still be another $25
Sent from my HTC6500LVW using XDA Free mobile app
Click to expand...
Click to collapse
i think if you ask Jcase nicely, he might give you another license if you have to RMA the phone again. dont quote me on that but it wouldnt hurt to ask him.
I recently RMA'd my m7 through Verizon. The replacement m7 has sense 6, the newest version of software on it.
On my previous device I also had sense 6 and I was able to temp root the device using the towel root method by changing the string as stated in the procedure. (changing the last digit to a 1)
On the replacement device I have tried multiple times to get the towel root to work but no dice. The program acknowledges the string and I receive the device is rooted prompt but none of the root checking programs or titanium backup recognizes the phone as root. A second attempt causes the phone to reboot.
This may cause problems for me and any other users that have a phone that was replaced. If the temp root does not work it may not succeed with sunshine.
vanillanesquik said:
I recently RMA'd my m7 through Verizon. The replacement m7 has sense 6, the newest version of software on it.
On my previous device I also had sense 6 and I was able to temp root the device using the towel root method by changing the string as stated in the procedure. (changing the last digit to a 1)
On the replacement device I have tried multiple times to get the towel root to work but no dice. The program acknowledges the string and I receive the device is rooted prompt but none of the root checking programs or titanium backup recognizes the phone as root. A second attempt causes the phone to reboot.
This may cause problems for me and any other users that have a phone that was replaced. If the temp root does not work it may not succeed with sunshine.
Click to expand...
Click to collapse
The latest update of sunshine claims to not need towel root as it is supposed to temp root on its own now.
Hey Folks
I have a slight issue, I had a rooted HTC 10(UK EE) phone running firmware 1.80.91.1, which I wanted to update so I flashed a back-up from TWRP to restore OTA functionality, however, this backup was corrupted and the phone got stuck in a boot loop with no OS, hurrah!
I've sorted that however, by locating a TWRP backup of 1.21.91.4, which was the only one I could find for the CID EVE__001, this file was just a boot and sys.img no recovery, now I still can't get OTA updates as I'm getting the file system is corrupted error when trying to download the updates.
So I've hunted and hunted either to find a full back-up, recovery or RUU that will work with my CID as I'm S-on, I have had no luck, so I can no longer get updates for the phone.
So, does anyone have a stock recovery they could upload for either 1.21.91.4, or even better a full back-up of any of the x.xx.91.x firmware? I've been tearing my hair out trying to find anything above 1.21.91.4 and even that was just a partially back up.
Any help is muchly appreciated.
Hi, I am om EE uk but my CID is HTC__001.
I HAVE A FULL BACKUP DONE IN TWRP, WHICH YOU CAN HAVE. I WILL SORT IT OUT AND SEND YOU A LINK. DONT KNOW IF IT WILL WORK BECAUSE OF DIFFERENT CID, BUT YOU CAN GIVE IT A GO.
GIVE ME A DAY OR SO.
Sorry to resurrect the thread, @si86 I've having trouble restoring radio signal on my HTC 10 after flashing an incorrect ROM, I'm on EE also- I'd really appreciate a copy of your TWRP backup to try on my handset if you are able to supply, would be very appreciated! I'm able to change the CID to match, having been through them all recently! My bootloader is unlocked and I'm S-Off. Thanks.
@Tuesg Were you able to rectify your situation?
SailorJerry01 said:
Sorry to resurrect the thread, @si86 I've having trouble restoring radio signal on my HTC 10 after flashing an incorrect ROM, I'm on EE also- I'd really appreciate a copy of your TWRP backup to try on my handset if you are able to supply, would be very appreciated! I'm able to change the CID to match, having been through them all recently! My bootloader is unlocked and I'm S-Off. Thanks.
@Tuesg Were you able to rectify your situation?
Click to expand...
Click to collapse
I am uploading the copy to my g_drive now. It is around 6.5Gb. Sent me your email so I can give you access to the folder so you can download it.
Sent from my HTC 10 using XDA-Developers Legacy app
you legend. will pm you now. Thanks.
SailorJerry01 said:
you legend. will pm you now. Thanks.
Click to expand...
Click to collapse
I've just hunted high and low to try and figure out why nothing will flash successfully to my HTC 10.
turns out to be this same issue, I'm showing as CID - EVE_001 on an MID 2PS62000
Any chance you could send me that link as well so that I can at least try and get the phone back to a usable state instead of being stuck in either bootloader, download or recovery.
My phone is Bootloader unlocked, but still S-On as I hadn't got that far yet.
Will i need to flash a stock recovery? and lock the bootloader again to get this to install properly?
It's really proving tricky as hell.
I got caught out a bit here as I was half way to using sunshine to s_off, and then I accidentally triggered an OTA update to Nougat 7.0.......
It never restarted properly after that and i've been unable to get it back to 6 or any other ROM at all as they all fail.
I managed to fix it, but only by switching to s-off and installing the EU edition software, I'm a tad concerned now though as I've yet to get the roll out of the 7.0 update, not sure if that's because of installing a different firmware or whether it hasn't been rolled out yet.
@si86 Many thanks for your assistance and sharing the files, I was unable to fix my phone after trying various avenues (100+hrs) so I swallowed my pride and went the insurance route, not worth spending more time on getting to work and I now have a rather nice device, yet unusable call/texts wise to play with alongside my nice shiny new one running 2.41.91.3 - I've rooted and S-off with sunshine, just trying to decide whether i'm going to play with some more custom ROMS again! Of course I am!
@Tuesg Kudos on fixing your issue!
guys can you please help me, my HTC 10 is EVE_001 i want to unroot how do i do that? i bought it off gumtree and cant get banking app to work due it being rooted.
faceman123 said:
guys can you please help me, my HTC 10 is EVE_001 i want to unroot how do i do that? i bought it off gumtree and cant get banking app to work due it being rooted.
Click to expand...
Click to collapse
You can usually do it straight from the SuperSU app itself.
silegeek said:
You can usually do it straight from the SuperSU app itself.
Click to expand...
Click to collapse
how can i do that, im really noob to this, thanks
faceman123 said:
how can i do that, im really noob to this, thanks
Click to expand...
Click to collapse
Along with superuser usually comes with an app for configuring it, depending on how it was rooted. SuperSU is usually the most common although I much prefer magisk.
It will be obvious what it's called, either superuser, SuperSU, etc. SuperSU contains within it the ability to fully unroot.
If there's no app, and if it is a stock rom, and not a custom one, a factory reset will remove it. If not, you will probably need to either do some adb commands to remove it, or remove it using the recovery.
silegeek said:
Along with superuser usually comes with an app for configuring it, depending on how it was rooted. SuperSU is usually the most common although I much prefer magisk.
It will be obvious what it's called, either superuser, SuperSU, etc. SuperSU contains within it the ability to fully unroot.
If there's no app, and if it is a stock rom, and not a custom one, a factory reset will remove it. If not, you will probably need to either do some adb commands to remove it, or remove it using the recovery.
Click to expand...
Click to collapse
you sir are my hero, i will try when i get home !!
silegeek said:
Along with superuser usually comes with an app for configuring it, depending on how it was rooted. SuperSU is usually the most common although I much prefer magisk.
It will be obvious what it's called, either superuser, SuperSU, etc. SuperSU contains within it the ability to fully unroot.
If there's no app, and if it is a stock rom, and not a custom one, a factory reset will remove it. If not, you will probably need to either do some adb commands to remove it, or remove it using the recovery.
Click to expand...
Click to collapse
In short terms, yes that might work for banking apps but it won't work for future Android updates. You need a completely stock (untouched) system and SU changes that even if you choose to unroot via the application.
hi when i i tried that super user unoot it goes to Twrp bootloader and nothing in there says unroot or uninstall twrp bootloader
Hey guys Google pay still doesn't work says phone has been modified I am eve_001 software number 1.80.401.1 what can I do to make phone stock again
faceman123 said:
Hey guys Google pay still doesn't work says phone has been modified I am eve_001 software number 1.80.401.1 what can I do to make phone stock again
Click to expand...
Click to collapse
I've had that issue with both Viper and Maximus. Removing root doesnt seem to totally remove it, and certain apps still pick up ... something.
Going back to total stock condition is a huge pain in the unmentionables. Because quite a lot of phones don't actually have an RUU for thier CID (for instance mine, H3G__001) has no RUU. So complete stock, even from TWRP backup was never an option for me. Even though ROOT wasnt an issue, things like OTA problems persisted no matter what.
I had to S-OFF (worth it in general tbh) in order to go back to a complete stock condition using the HTC WWE version (HTC__001). In the end I just decided to stick with the ROM I have now, LeeDroid. It has the option to be installed without root from the get go, but these days I just use Magisk. It is so simple to hide from banking apps and even things like pokemon go, that it doesnt do any harm having root there.
si86 said:
Hi, I am om EE uk but my CID is HTC__001.
I HAVE A FULL BACKUP DONE IN TWRP, WHICH YOU CAN HAVE. I WILL SORT IT OUT AND SEND YOU A LINK. DONT KNOW IF IT WILL WORK BECAUSE OF DIFFERENT CID, BUT YOU CAN GIVE IT A GO.
GIVE ME A DAY OR SO.
Click to expand...
Click to collapse
Hey si86,
wondering if I can get a link to your backup too!!
Thanks man!
PM me your email and I will send you a link.
Sent from my HTC 10 using XDA-Developers Legacy app
---------- Post added at 09:44 PM ---------- Previous post was at 09:40 PM ----------
Jon Olita said:
Hey si86,
wondering if I can get a link to your backup too!!
Thanks man!
Click to expand...
Click to collapse
Send me your email, and I will send you a link
Sent from my HTC 10 using XDA-Developers Legacy app
si86 said:
Hi, I am om EE uk but my CID is HTC__001.
I HAVE A FULL BACKUP DONE IN TWRP, WHICH YOU CAN HAVE. I WILL SORT IT OUT AND SEND YOU A LINK. DONT KNOW IF IT WILL WORK BECAUSE OF DIFFERENT CID, BUT YOU CAN GIVE IT A GO.
GIVE ME A DAY OR SO.
Click to expand...
Click to collapse
Hi there,
I'm in the exact same spot as the guy above. I restored the backup he mentioned, but don't have the Recovery. Therefore my phone is telling me I need to enter decryption password and won't boot past it.
Would you be able to give me that backup too?
Thanks.
Is there another service to send in my HTC 10 since the service by Sunshine doesn't exist?
I am unable to unlock the bootloader, the Sunshine app gives me a failure. I have no OEM bootloader option in the developer tools. I've made several attempts using the various forums so I can root the phone without success. I feel it's time to send it out to someone who can assist me.
supercally said:
Is there another service to send in my HTC 10 since the service by Sunshine doesn't exist?
I am unable to unlock the bootloader, the Sunshine app gives me a failure. I have no OEM bootloader option in the developer tools. I've made several attempts using the various forums so I can root the phone without success. I feel it's time to send it out to someone who can assist me.
Click to expand...
Click to collapse
https://www.fonefunshop.com/htc-s-off-service-mail-in-service-.html
Sent from my Pixel 3 XL using Tapatalk
The fonefunshop link states that service is only available to UK residents and I am in the US
supercally said:
The fonefunshop link states that service is only available to UK residents and I am in the US
Click to expand...
Click to collapse
I only see that under the Unlock service page.
I do not see that stated anywhere on the s-off mail in service page, which is what I linked above.
It clearly states:
"Worldwide Delivery available on this item."
Further down that same page.
Sent from my Pixel 3 XL using Tapatalk
Is there another source?
Here is their response regarding nonresidents:
Sorry we only offer this service within Europe because in the past we have had bad experiences with peoples going missing in transit as well as large import duty tax bills here in the uk and your side too because the governments deem them taxable even though they are coming in for repair
supercally said:
Is there another source?
Here is their response regarding nonresidents:
Sorry we only offer this service within Europe because in the past we have had bad experiences with peoples going missing in transit as well as large import duty tax bills here in the uk and your side too because the governments deem them taxable even though they are coming in for repair
Click to expand...
Click to collapse
I only know of a couple other shops that do it, but they are both also in the UK.
Other option, would be an XTC2 Clip/Power Adapter/Java Card, if they even still work after the HTC 10 has been updated to Oreo(not sure on that part).
Sent from my Pixel 3 XL using Tapatalk
I have orderd the XTC2 Clip/Power Adapter/Java Card and cables. Is the procedure available to unlock and root the phone available using this method?
supercally said:
I have orderd the XTC2 Clip/Power Adapter/Java Card and cables. Is the procedure available to unlock and root the phone available using this method?
Click to expand...
Click to collapse
From where did you get those?
xexux said:
From where did you get those?
Click to expand...
Click to collapse
I'm guessing,
http://xtc2clip.org/
Ebay. Do you have the procedure?
I've found this https://android.gadgethacks.com/how-to/unlock-your-htc-10s-bootloader-0178418/ after I read this thread, did you try that?
I'm a noob in a similar situation, have a completely stock non-branded Nougat and want to root and maybe install Viper or Lineage, but been putting it off cause I had to find a way to back up all the apps. Now I have to figure out a way to root/s-off quick, before my warranty runs out next month :S
edit: http://theroot.ninja/about.html seems to be up??
Zekoslawen said:
I've found this https://android.gadgethacks.com/how-to/unlock-your-htc-10s-bootloader-0178418/ after I read this thread, did you try that?
I'm a noob in a similar situation, have a completely stock non-branded Nougat and want to root and maybe install Viper or Lineage, but been putting it off cause I had to find a way to back up all the apps. Now I have to figure out a way to root/s-off quick, before my warranty runs out next month :S
edit: http://theroot.ninja/about.html seems to be up??
Click to expand...
Click to collapse
If your htc 10 is still on Nougat and ISN'T a Verizon device, then I think you can use Sunshine to S-OFF, don't hold me too it, but I believe you can. :good:
just download the app and try it out, it won't take your $$ of anything if it doesn't work, can't hurt to try.
I believe it is not working for Oreo and Pie htc 10 variants, and Verizon is needed to do by mail I think unless they fixed it for Verizon N as well.
Don't remember. but the website still says they do mail in, but I don't think they still are.
Give it a try and report back.
andybones said:
If your htc 10 is still on Nougat and ISN'T a Verizon device, then I think you can use Sunshine to S-OFF, don't hold me too it, but I believe you can. :good:
just download the app and try it out, it won't take your $$ of anything if it doesn't work, can't hurt to try.
I believe it is not working for Oreo and Pie htc 10 variants, and Verizon is needed to do by mail I think unless they fixed it for Verizon N as well.
Don't remember. but the website still says they do mail in, but I don't think they still are.
Give it a try and report back.
Click to expand...
Click to collapse
Got this message:
Failure!
SunShine was unable to gain root access to your device. You may need to gain "TempRoot" or "PermRoot" through some other means. For HTC Devices, unlocking with HTCDev.com and rooting with a custom recovery may work.
Zekoslawen said:
Got this message:
Failure!
SunShine was unable to gain root access to your device. You may need to gain "TempRoot" or "PermRoot" through some other means. For HTC Devices, unlocking with HTCDev.com and rooting with a custom recovery may work.
Click to expand...
Click to collapse
You can 100% unlock the bootloader @ htcdev and flash custom ROMs, you don't need soff for that.
I wouldn't update from N firmware until you try a few things out.
Maybe unlocking bl and rooting then sunshine will work?
andybones said:
You can 100% unlock the bootloader @ htcdev and flash custom ROMs, you don't need soff for that.
I wouldn't update from N firmware until you try a few things out.
Maybe unlocking bl and rooting then sunshine will work?
Click to expand...
Click to collapse
Ah, that's good, didn't know that.
I'm gonna wait a few more days for an answer from the devs of the last app on my phone that can't back up via adb and its own backup process is broken. After that I'm gonna do what you said.
Is the guide I linked above ok or is there maybe an XDA guide to doing that? I looked at the Guides subforum here but there's too much stuff and I've never rooted a phone b4 so I'm not sure which thread I'm supposed to be looking at :silly:
Zekoslawen said:
Ah, that's good, didn't know that.
I'm gonna wait a few more days for an answer from the devs of the last app on my phone that can't back up via adb and its own backup process is broken. After that I'm gonna do what you said.
Is the guide I linked above ok or is there maybe an XDA guide to doing that? I looked at the Guides subforum here but there's too much stuff and I've never rooted a phone b4 so I'm not sure which thread I'm supposed to be looking at :silly:
Click to expand...
Click to collapse
Yea since you have the US locked version, or I think that's what you meant by unbranded. What's your firmware (in download mode) x.xx.617.xx or x.xx.401.xx
Here is the link for bootloader unlock: https://www.htcdev.com/bootloader/
andybones said:
Yea since you have the US locked version, or I think that's what you meant by unbranded. What's your firmware (in download mode) x.xx.617.xx or x.xx.401.xx
Here is the link for bootloader unlock: https://www.htcdev.com/bootloader/
Click to expand...
Click to collapse
No, I've got the EU version (or I suppose I do, I bought it in the EU). I meant that I got it from a retailer, not a cell network company like Verizon, since I see those need some special treatment. Software number is 2.41.401.41
Zekoslawen said:
No, I've got the EU version (or I suppose I do, I bought it in the EU). I meant that I got it from a retailer, not a cell network company like Verizon, since I see those need some special treatment. Software number is 2.41.401.41
Click to expand...
Click to collapse
Yea, like I thought .617 or .401
Hopefully u get it going.