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Since upgrading to JB 4.2 the Amazon app store keeps having me authenticate periodically. I assume that this is related to the JB update, but I haven't seen anyone else mention this issue. Particularly when accessing Tweetcaster Pro is when I see the issue start, but then no other app works correctly.
Just for some background, I wiped my phone yesterday with 4.1 and then installed 4.2. I have the latest version of the app store and have tried clearing cache/data, uninstalling, reinstalling. No help.
So I'd like to know if anyone else is seeing this or if it is just me.
Thanks
Probably just needs a compatibility update, same as every other app that isn't working on 4.2 right now.
WiredPirate said:
Probably just needs a compatibility update, same as every other app that isn't working on 4.2 right now.
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Thanks. I figured that was the case. I would just be more at ease knowing I wasn't alone.
Same behaviour here after updating to 4.2. Hope Amazon is fast with a fix...
Same here - driving me freaking crazy
You may have to redownload the Appstore apk, there seems to be one with a new layout now.
Sent from my Galaxy Nexus using Tapatalk 2
It kept asking me to sign in and when I did it was saying wrong password even though I knew it was right. I only had about 3 paid apps for free that I still used so I just uninstalled them and purchased from the play store and uninstalled the amazon app store.....haven't "bought" a free app in like 3 months...the selection is getting to be crap
Sent from my Nexus 7 using Tapatalk 2
turdbogls said:
haven't "bought" a free app in like 3 months...the selection is getting to be crap
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Ain't that the truth.
Johnassel said:
Same behaviour here after updating to 4.2. Hope Amazon is fast with a fix...
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Sorry for you, but glad to hear it. I ended up calling them today and they hadn't heard of any issues. I suspect they know now.
I'm getting the same thing too although my login credentials actually work. The one thing I haven't checked is whether or not these logins are creating a new device authorization every time.
I completely wiped my phone before upgrading to 4.2 and Amazon App store and Verizon FiOS Mobile Remote are the only two apps with issues.
I have the same issue with Forum Runner. Every time I close the app I get signed out and need to re-login every time I open it back up. So annoying but I'm guessing its a 4.2 update thing. I've deleted it and re-downloaded it and it made no difference.
Sent from my cell phone
turdbogls said:
..haven't "bought" a free app in like 3 months...the selection is getting to be crap
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I know that feel, I just uninstalled it altogether.
WiredPirate said:
I know that feel, I just uninstalled it altogether.
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Unfortunately, I have a few FAOTD that I use frequently, so I have to keep it installed.
pwc realtor said:
The one thing I haven't checked is whether or not these logins are creating a new device authorization every time.
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They explained to me that everytime you login, it creates a new device instance. They limit it at 25. I hit that mark yesterday.
coreyva said:
Unfortunately, I have a few FAOTD that I use frequently, so I have to keep it installed.
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I've read that in the past, but it's never been true for me. I use TubeMate from Amazon and dont need the Amazon Market installed to do so.
Having the same issue with the app store. Just got off the phone with amazon and they are aware of the problem and are working on a fix now
coreyva said:
They explained to me that everytime you login, it creates a new device instance. They limit it at 25. I hit that mark yesterday.
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Ouch! I just logged in to my Amazon account and saw all the "Nexus 7 xx" devices that were registered.
Thanks for the heads up. I deregistered all the new devices.
This worked for me
From another forum I found this solution to work:
1) Delete Google Account
2) Reboot Device
3) Reactivate Google Account
4) Log on with Amazon Appstore App
All apps load and run without need to log on each time now.
I also deleted excess Amazon devices as noted above.
Bishop Scientifics said:
From another forum I found this solution to work:
1) Delete Google Account
2) Reboot Device
3) Reactivate Google Account
4) Log on with Amazon Appstore App
All apps load and run without need to log on each time now.
I also deleted excess Amazon devices as noted above.
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Click to collapse
seems like it does not work for me.
still working for you?
Yeah it does add a new device each time... I have 7! Deleted 6 of them... still same problem.
I had a problem a while back with the Appstore logging out daily, so each log in adds a new device on-line. It was "fixed" on a revC apk and working fine for a few weeks. Just started doing the same yesterday. Anyone else having this issue?
I haven't seen this issue since it was fixed except for once. The appstore was logged out for no reason. It hasn't happened since so I haven't thought about it again. Not sure of any cause though.
Sent from my Nexus 7 using XDA Premium HD app
Basil_de_Tenebris said:
I haven't seen this issue since it was fixed except for once. The appstore was logged out for no reason.
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Ditto here. I think I'm done with Amazon apps. Combine the losing password with the fact that you can't see the version of app store without logging in (to see if you need to update) and you can't paste into the password box (since I keep my passwords in a safe and normally don't see/type them) it becomes way too annoying.
So you are giving up on an app that gives you a free app every day because you occasionally have to re enter your details?
Sent from my Nexus 7 using Tapatalk HD
I uninstalled appstore, and re downloaded and reinstalled from here: http://www.amazon.com/gp/mas/get/android seems to stick now. I have too many free apps to give it up, although I am replacing them 1 by 1. Play is so much faster at updating.
jim1h said:
So you are giving up on an app that gives you a free app every day because you occasionally have to re enter your details?
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Well, not just that. The free app every day used to include some good ones, but I can't remember the last time I saw one that interested me. The re-entering of details (and situations where you can't do that, like if you're on a plane) combined with the lack of timely app updates (and occasional battery drain issues) just make it more hassle than it's worth for me. YMMV.
What i have done so far is: cleared cache, uninstalled updates and then let it update on its own and then trying to update/resume downloads, factory reset. It is happening on my One and LG G pad. Anybody run across a fix or have any tips other than what I've already tried? I contacted Google and like an idiot when he asked about me being rooted i said yes. He blamed my problems on being rooted. I dont believe that is the problem since i went all the way back to stock with the same problems. Beyond frustrated.
planedoc said:
What i have done so far is: cleared cache, uninstalled updates and then let it update on its own and then trying to update/resume downloads, factory reset. It is happening on my One and LG G pad. Anybody run across a fix or have any tips other than what I've already tried? I contacted Google and like an idiot when he asked about me being rooted i said yes. He blamed my problems on being rooted. I dont believe that is the problem since i went all the way back to stock with the same problems. Beyond frustrated.
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Read this. I have never had the problem but if it can be fixed in sure this article covers it
http://www.winphonedroid.com/error-927-android/
spokanite said:
Read this. I have never had the problem but if it can be fixed in sure this article covers it
http://www.winphonedroid.com/error-927-android/
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The only one i havent tried is creating a new account. That kinda defeats the purpose and then I'll lose all my paid apps. Thanks though.
planedoc said:
The only one i havent tried is creating a new account. That kinda defeats the purpose and then I'll lose all my paid apps. Thanks though.
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Yeah that ones kind of pointless. I think what some people say is create a new account just to update all your apps and then switch back. Maybe uninstall paid apps prior as well. And then re install once you update core apps.
To me it sounds like a google problem with your account. Does this happen when downloading new apps, when updating an already installed app, or both? Is it just paid apps or free apps too? Try to create a new google account just to see if you can successfully download a new app, or update your current apps. If it works with the new account, then the problem is google and not your phone.
Well, your not gonna believe what fixed it....I changed my password. Maybe something or someone got a hold of my password somehow and blocked the play store..thanks for all the suggestions!
Sent from my HTC6500LVW using Tapatalk
planedoc said:
Well, your not gonna believe what fixed it....I changed my password. Maybe something or someone got a hold of my password somehow and blocked the play store..thanks for all the suggestions!
Sent from my HTC6500LVW using Tapatalk
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I'm glad you got it worked out. That's annoying it was something so ridiculous.
Well..turns out that must have been temporary. After changing it, worked for a little while then, I had to change my password after purchasing apps twice, error out after each purchase...Google tech help is worthless.
Sent from my HTC6500LVW using Tapatalk
My notification light hasn't worked since, automatic call recorder hasn't worked. Also noticed when I uninstall system apps with TiBu they still appear in my app drawer? Also not getting email notifications for Yahoo! app. So far what I've seen.
Unrelated note, am I going insane because I can't find every process/system app in root explorer. I go to usual system/app but all I see is LG,VZM, Google apps. Nothing of detail like usual. ??
Sent from my G4 using your mom
The root process replaces the /system partition. I would suspect that a good Factory Reset would help clear up any issues like this. Have you factory reset yet?
I am curious if these issues are apparent in others who rooted (could be issues with the image) or just a fluke.
player911 said:
The root process replaces the /system partition. I would suspect that a good Factory Reset would help clear up any issues like this. Have you factory reset yet?
I am curious if these issues are apparent in others who rooted (could be issues with the image) or just a fluke.
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I've done several FRs:\
Sent from my G4 using your mom
I don't have any of these issues...
Also of note,I haven't uninstalled anything, only frozen. And only the obvious bloatware (Verizon apps, and dt ignite). I would almost bet it's removing something you didn't have... I would recommend redoing the root process to get a fresh system image, and run a few days without de bloating to verify.
Can you please also post what build you are using? - 11C, 10B, etc?
If u have the vs986 i put togeather a post to help with kdz and root
http://forum.xda-developers.com/verizon-g4/help/lg-g4-vs985-root-video-walk-threw-t3166078
Hope this helps u remeber its for vs986
Dennisg34 said:
My notification light hasn't worked since, automatic call recorder hasn't worked. Also noticed when I uninstall system apps with TiBu they still appear in my app drawer? Also not getting email notifications for Yahoo! app. So far what I've seen.
Unrelated note, am I going insane because I can't find every process/system app in root explorer. I go to usual system/app but all I see is LG,VZM, Google apps. Nothing of detail like usual. ??
Sent from my G4 using your mom
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I'm seeing the same thing. The only thingz that really bug me though are auto call recorder not working (could have used that today) and everytime I uninstall nfl mobile, it reinstall via the play store. Kind of a pain, but not a deal breaker.
madmaverickmatt said:
I'm seeing the same thing. The only thingz that really bug me though are auto call recorder not working (could have used that today) and everytime I uninstall nfl mobile, it reinstall via the play store. Kind of a pain, but not a deal breaker.
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did you freeze/remove dt ignite? That should stop the reinstall.
danaff37 said:
did you freeze/remove dt ignite? That should stop the reinstall.
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I froze it
I have nfl disabled, and it's remained that way for me...
danaff37 said:
I don't have any of these issues...
Also of note,I haven't uninstalled anything, only frozen. And only the obvious bloatware (Verizon apps, and dt ignite). I would almost bet it's removing something you didn't have... I would recommend redoing the root process to get a fresh system image, and run a few days without de bloating to verify.
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Click to collapse
Try uninstalling stuff and let me know. I know for a fact it's stuff I have on the phone. I used TiBu, but then still in my app drawer and can't find all those apps like before using Root Explorer (my first G4 phone, maybe layout is diff than Sammy?). I've done the root processes a couple times already.
Icculus760 said:
Can you please also post what build you are using? - 11C, 10B, etc?
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Didn't know there was an 11C, I'm on 11A
Has anyone started experiencing this within the last few days? I generally know my way around Android, and I've tried several troubleshooting steps, which I'll outline below, but to no avail. It's random, but persistent, with no recent updates to the system.
•Tried clearing phone cache from bootloader.
•Tried force-closing Play Store + Play Services, and clearing cache for both.
•Tried booting to safe mode, it still happens.
•The only recent app I've installed is for a Ravpower portable filehub/router. Note: no crashing occurred after this app was installed.
•Tried removing all updates for both aforementioned apps, and allowing them to reinstall the current version.
•Tried installing and running 2 different apps that provide analysis on version and other potential conflicts for Play Store/Services, ran all applicable items.
The obvious statement to make is that I'm hoping to avoid a factory reset. I loathe all the work after restoring what's available between Google and Samsung backups. If anyone has any pro tips, please enlighten me!
Edit: this is the 5G variant, carrier is AT&T, and firmware is N976USQS2BTE3.
disturbd1 said:
Has anyone started experiencing this within the last few days? I generally know my way around Android, and I've tried several troubleshooting steps, which I'll outline below, but to no avail. It's random, but persistent, with no recent updates to the system.
•Tried clearing phone cache from bootloader.
•Tried force-closing Play Store + Play Services, and clearing cache for both.
•Tried booting to safe mode, it still happens.
•The only recent app I've installed is for a Ravpower portable filehub/router. Note: no crashing occurred after this app was installed.
•Tried removing all updates for both aforementioned apps, and allowing them to reinstall the current version.
•Tried installing and running 2 different apps that provide analysis on version and other potential conflicts for Play Store/Services, ran all applicable items.
The obvious statement to make is that I'm hoping to avoid a factory reset. I loathe all the work after restoring what's available between Google and Samsung backups. If anyone has any pro tips, please enlighten me!
Edit: this is the 5G variant, carrier is AT&T, and firmware is N976USQS2BTE3.
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Same issue. Non rooted on stock software. Came here to see if someone else is having a problem. I created a post about it. I factory reset and it didn't work. Similar troubleshooting
Xhyperion said:
Same issue. Non rooted on stock software. Came here to see if someone else is having a problem. I created a post about it. I factory reset and it didn't work. Similar troubleshooting
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I was able to (I think) figure this out. Not the "why", though I have a theory, but rather the solution: disable Play Protect.
Sent from my SM-N976U using Tapatalk
disturbd1 said:
I was able to (I think) figure this out. Not the "why", though I have a theory, but rather the solution: disable Play Protect.
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I was thinking it was that, my Bluetooth or a corruption in the data. I'll try it it
---------- Post added at 11:02 PM ---------- Previous post was at 10:50 PM ----------
disturbd1 said:
I was able to (I think) figure this out. Not the "why", though I have a theory, but rather the solution: disable Play Protect.
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Click to collapse
I disabled the settings in the app store, cleared cache, restarted. Not working.
Xhyperion said:
I disabled the settings in the app store, cleared cache, restarted. Not working.
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In Play Store, you disabled Play Protect specifically? Should look like this:
disturbd1 said:
In Play Store, you disabled Play Protect specifically? Should look like this:
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Click to collapse
That's what I did. Still not working.
Xhyperion said:
That's what I did. Still not working.
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Drat. It seemed to have worked for me, because the play store was crashing again after I reset my phone, as soon as I'd reinstalled a few unsanctioned APKs.
disturbd1 said:
Drat. It seemed to have worked for me, because the play store was crashing again after I reset my phone, as soon as I'd reinstalled a few unsanctioned APKs.
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I think it's the store. The most recent update to the store is when it broke
Are you using any overlay? Custom themes as the ones from Hex Installer, Synergy, Substratum lite
Xhyperion said:
I think it's the store. The most recent update to the store is when it broke
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I am running the most recent store, and all is fine, something else must be the issue
I figured it out. It was a rogue app trying to auto update over wifi while I was on mobile data but the play store wouldn't let me see what app it was.
Good to see you found the cause, btw, which app caused the trouble? Just to be aware of it
Circling back to this. The issue has returned for me, and having already gone through the painstaking process of resetting my phone, and reinstalling everything, I have two theories but can really only test one of them reliably:
1. VPN - I use ExpressVPN, and I noticed that sometimes the Play Store crashes in a never ending fashion and sometimes I can go hours or more without it happening. This could be due to my VPN preventing some kind of connection, maybe? Despite the fact that the Play Store opens fine, and will even allow me to scan for updates and begin to apply them if I'm quick enough before it crashes. *I'm testing this theory now by trying different tunnels within ExpressVPN*
2. An application. Without divulging more than I care to, I definitely have apps that can't be found in the Play Store. They're plenty safe, but I could see there potentially being conflict there somehow in terms of Play Store maybe trying to reconcile them when it's compiling apps. This would be almost impossible to troubleshoot without uninstalling all non-Play Store apps, then reinstalling one by one, waiting several hours, then repeating the process until an app is installed that once again causes Play Store to crash.
Another update: among the items I've tried this morning, I can effectively eliminate the VPN theory that I previously posted. I discovered it didn't matter if I was connected to VPN or not. I also discovered that the YouTube Vanced application was likely the culprit, as once I unlinked and relinked my Google account within it, the Play Store doesn't seem to be constantly crashing. Time will tell, as I don't know if this actually fixed it, or if it's just coincidence. Something for others to check on, if they happen to use the YouTube vanced application.
One of the other things I did was to follow the instructions on the Google support page that outlines how to troubleshoot Play Store crashing. This included removing all updates to the Play Store, and allowing it to update itself again. So, I'm not sure if that had anything to do with the crashing ceasing either.