"LTE !" - ZenFone 2 Q&A, Help & Troubleshooting

Hey all, hope you are having a good weekend.
the problem that I am having is that my phone is showing that it's detecting LTE data, but nothing will load with it because most of the time the icon indicates "LTE !" This problem started about a week ago and I'm unsure if this is a carrier data network issue or something to do with my phone. I am running cm13 and here are a few of the things I have tried:
-factory reset data
-restore to backup of a time when my phone worked properly
-advanced wipe data, system, cache, etc. everything except internal and external storage
-do the previous but install the latest version of cm available with gapps
none of these attempts successful. anyone dealt with this before? any input appreciated

dpowers2 said:
Hey all, hope you are having a good weekend.
the problem that I am having is that my phone is showing that it's detecting LTE data, but nothing will load with it because most of the time the icon indicates "LTE !" This problem started about a week ago and I'm unsure if this is a carrier data network issue or something to do with my phone. I am running cm13 and here are a few of the things I have tried:
-factory reset data
-restore to two backup of a time when my phone worked properly
-advance wipe data, system, cache, etc. everything except internal and external storage
-do the previous but install the latest version of cm available with gapps
none of these attempts successful. anyone dealt with this before? any input appreciated
Click to expand...
Click to collapse
also forgot to mention that I checked the APN data settings and made sure those were all correct

dpowers2 said:
also forgot to mention that I checked the APN data settings and made sure those were all correct
Click to expand...
Click to collapse
There is an option somewhere in settings to enable only LTE or 4g. Did you set it to 4g/LTE only to see what happens ?

Dnfmind said:
There is an option somewhere in settings to enable only LTE or 4g. Did you set it to 4g/LTE only to see what happens ?
Click to expand...
Click to collapse
Yeah it was already set to Lte only. I also tried switching it to 3g and then back to Lte only to see if that would make a difference. another thing i tried was taking out the sim card and re inserting it

dpowers2 said:
Yeah it was already set to Lte only. I also tried switching it to 3g and then back to Lte only to see if that would make a difference. another thing i tried was taking out the sim card and re inserting it
Click to expand...
Click to collapse
Okay so if it's not the network ...then it could be the modem image itself. Did you come from stock or an another custom ROM to cm 13 ?.
---------- Post added at 05:25 AM ---------- Previous post was at 05:25 AM ----------
dpowers2 said:
Yeah it was already set to Lte only. I also tried switching it to 3g and then back to Lte only to see if that would make a difference. another thing i tried was taking out the sim card and re inserting it
Click to expand...
Click to collapse
I'd also check cm known issues

I came from the stock Asus rom. didn't see anything on the known issues page

anyone else have any idea? I'm still dealing with this issue as

Fix
dpowers2 said:
anyone else have any idea? I'm still dealing with this issue as
Click to expand...
Click to collapse
Just turn on and of AirPlane Mode. Then it'll work fine. Just a DNS bug or something. Not really a bug deal.
*(T-Mobile Houston area)

Related

Call ended issue

Hey guys,
So I googled this and looked this problem up on the thread and didn`t seem to find any answers and thats why I`m opening another one.
So anyways, I was initially running Highonandroid 0.3 and when I saw the new synergyrom, I decided to flash it (I made a backup before this). Flashing the new rom, it couldn`t register my network (Rogers canada) so I decided to revert back to my rom before.
After reverting back, I noticed that lte and texting works but calling and receiving calls no longer work. Every time I tried to call, it would just say call ended and on call logs, I notice it said call cancelled. I would like to try to fix this problem without resorting to reformatting everything because I backed it up to avoid such an issue to begin with.
I`ve checked my config and everything seems to be in place.
Anyone know the solution to fixing this?
Thanks!
new2androidbeginner said:
Hey guys,
So I googled this and looked this problem up on the thread and didn`t seem to find any answers and thats why I`m opening another one.
So anyways, I was initially running Highonandroid 0.3 and when I saw the new synergyrom, I decided to flash it (I made a backup before this). Flashing the new rom, it couldn`t register my network (Rogers canada) so I decided to revert back to my rom before.
After reverting back, I noticed that lte and texting works but calling and receiving calls no longer work. Every time I tried to call, it would just say call ended and on call logs, I notice it said call cancelled. I would like to try to fix this problem without resorting to reformatting everything because I backed it up to avoid such an issue to begin with.
I`ve checked my config and everything seems to be in place.
Anyone know the solution to fixing this?
Thanks!
Click to expand...
Click to collapse
That's really weird.. try resetting your APN's to default. Just press menu under APN. If that doesn't do anything, you should try a clean flash.. Wipe System/Data/Cache/Dalvik. I've never heard of this so it's probably a one off problem.
BAM1789 said:
That's really weird.. try resetting your APN's to default. Just press menu under APN. If that doesn't do anything, you should try a clean flash.. Wipe System/Data/Cache/Dalvik. I've never heard of this so it's probably a one off problem.
Click to expand...
Click to collapse
LOL after setting it to default, I lost my rogers APN thing and in fact, the menu changed too . Says System select and CDMA subscription now. So texting and my lte is gone atm.
I have tried wipe system and then restore and wipe everything and restore again and before booting back into the os, I cleared the cache and dalvik as well. This is pretty weird.
I'll restart and see if the APN default thing goes back to normal.
(ok so after rebooting it, i went to the settings and manually pressed by my rogers lte and data and texting works again but call still fails to work :/)
new2androidbeginner said:
LOL after setting it to default, I lost my rogers APN thing and in fact, the menu changed too . Says System select and CDMA subscription now. So texting and my lte is gone atm.
I have tried wipe system and then restore and wipe everything and restore again and before booting back into the os, I cleared the cache and dalvik as well. This is pretty weird.
I'll restart and see if the APN default thing goes back to normal.
(ok so after rebooting it, i went to the settings and manually pressed by my rogers lte and data and texting works again but call still fails to work :/)
Click to expand...
Click to collapse
I would say not to restore anything after wiping and reflashing.
BAM1789 said:
I would say not to restore anything after wiping and reflashing.
Click to expand...
Click to collapse
I lose everything though
Is this the only cure for it? I hate having to copy all my pictures, music, etc from my phone. And I have my stuff setup in a particular order... hate to do it all over again lol
new2androidbeginner said:
I lose everything though
Is this the only cure for it? I hate having to copy all my pictures, music, etc from my phone. And I have my stuff setup in a particular order... hate to do it all over again lol
Click to expand...
Click to collapse
Wiping data or factory resetting in recovery won't wipe your internal SD. You'll only lose app data and have to redownload all your apps.
BAM1789 said:
Wiping data or factory resetting in recovery won't wipe your internal SD. You'll only lose app data and have to redownload all your apps.
Click to expand...
Click to collapse
oh I had no idea lol ill try it now and then
(yep it works and when I restored it, calling worked again !)

[Q] No Service. Data working but no Call/Text.

Hello!
I have m919 T-Mobile Galaxy s4 but I'm with other carrier (Wind Canada). I rooted the phone about a month ago, I believe, using THIS guide.
I spent yesterday in environment where I didn't had coverage for most of the day, but i haven't gotten it back yet. Sounds really weird as it might be not connected to the fact at all. I have 4G connection active, which means that I have internet, but it keeps 'searching' for service and I can't Call/Text anyone, neither I can receive calls or texts. Instead of the bar at the top showing how good coverage i have it just shows a crossed out circle icon.
I've tried reboots, keeping my phone off for 30mins without battery, taking out sim and putting it back in, changing network modes and resetting APN (all from settings panel).
Have anyone experienced something like that and how do I fix it? It was working perfectly for last couple of months and the phone didn't get any damage yesterday neither.
P.S Did the the regular factory reset (don't know if it affects rooting) but it didn't change anything. =
I have same problem.
Did you solve it? and how?
Haven't solved it, that was the whole point of my post!
kokozaurs said:
Haven't solved it, that was the whole point of my post!
Click to expand...
Click to collapse
Never had this happen to me. Data works off your signal, something is wickedly wrong. I'd flash the modem again if you are on 4.2.2 bootloader (doesn't matter which rom or android version). If that fails, go intonrecovery, wipe cache, wipe dalvik cache, and wipe data. If that fails, backup your data and Odin flash back to 100% stock. If that fails, more than likely your /efs folder was corrupted.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Please don't create multi thread on the same topic
xdapowerapps said:
Never had this happen to me. Data works off your signal, something is wickedly wrong. I'd flash the modem again if you are on 4.2.2 bootloader (doesn't matter which rom or android version). If that fails, go intonrecovery, wipe cache, wipe dalvik cache, and wipe data. If that fails, backup your data and Odin flash back to 100% stock. If that fails, more than likely your /efs folder was corrupted.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I think I'm gonna flash it back to 100% stock, but the problem is that I'm on mac and I don't know how to flash it back. Is there any guide on how to do it from MAC platform?
Thanks!!
kokozaurs said:
I think I'm gonna flash it back to 100% stock, but the problem is that I'm on mac and I don't know how to flash it back. Is there any guide on how to do it from MAC platform?
Thanks!!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=755265
http://forums.techdiscussion.in/sho...Heimdall-Terminal-on-Mac-OS-(Odin-Alternative)
Second one will be more helpful. Good luck! :good:
xdapowerapps said:
http://forum.xda-developers.com/showthread.php?t=755265
http://forums.techdiscussion.in/sho...Heimdall-Terminal-on-Mac-OS-(Odin-Alternative)
Second one will be more helpful. Good luck! :good:
Click to expand...
Click to collapse
Ok, so I got heimdall, and got the recovery.img from the other topic. I followed the steps that was provided in the second link, but nothing much changed, it successfully uploaded the recovery.img, then i did recovery boot with power button + home button + volume up, it did some things with a pirate android guy in the back and thats it, booted up. Not sure if I have everything back to stock or not - either way, the issue with the network hasn't been resolved!
kokozaurs said:
Haven't solved it, that was the whole point of my post!
Click to expand...
Click to collapse
Tried this?
go to settings/more networks/Mobile networks/Network operators/Search now......
It might take a minute or two, then show you some networks it finds. Select your provider and it should list some options for you.
need to see Mobile data with a check, Data roaming checked, network mode should be LTE/GSM/WCDMA(auto connect)
If you KNOW what your APN (access Point Name) is you can check if it's correctly there.
It usually is downloaded with the search for network so just try with whatever is ther for now.
Back all the way out, and power off. Take out the battery, wait like 30 seconds, replace the battery and power on again.
See if you get service and can dial out.
Aloha and Good Luck!
bobolinko said:
Tried this?
go to settings/more networks/Mobile networks/Network operators/Search now......
It might take a minute or two, then show you some networks it finds. Select your provider and it should list some options for you.
need to see Mobile data with a check, Data roaming checked, network mode should be LTE/GSM/WCDMA(auto connect)
If you KNOW what your APN (access Point Name) is you can check if it's correctly there.
It usually is downloaded with the search for network so just try with whatever is ther for now.
Back all the way out, and power off. Take out the battery, wait like 30 seconds, replace the battery and power on again.
See if you get service and can dial out.
Aloha and Good Luck!
Click to expand...
Click to collapse
yep, one of first routines i tried. No difference
kokozaurs said:
yep, one of first routines i tried. No difference
Click to expand...
Click to collapse
Ok, now you might want to call your provider and ask them to remove you from their network and reinsert you again. That procedure will often re-enable normal operation of cellular connectivity.
They will ask you to power down and remove your battery for about a minute, then power up again.
Aloha and Good Luck!
Tried it all
Well im in the same boat here.
I checked the IMEI is correct
i did a full stock MK5 install with Odin without sim inserted and with
*#2263# helps it recognizes the network on the search list (WIND)
but it wont connect (failed to connect try again)
sometimes it connects to 4G and i can use the web
but no calls or sms
i noticed i dont have LTE enabled which ill do tomorrow
i even opened my phone to check that no cables came off as it was in service for a broken screen
tried a different sim from koodo wich also acts weird it connects to data but wont make phone calls or sms
the problems began after its been UNLOCKED (sim free)
any suggestions? im willing to try anything
its been in service 4 times and still they cant figure it out...
thanks!
ph3r0c1ty said:
Well im in the same boat here.
I checked the IMEI is correct
i did a full stock MK5 install with Odin without sim inserted and with
*#2263# helps it recognizes the network on the search list (WIND)
but it wont connect (failed to connect try again)
sometimes it connects to 4G and i can use the web
but no calls or sms
i noticed i dont have LTE enabled which ill do tomorrow
i even opened my phone to check that no cables came off as it was in service for a broken screen
tried a different sim from koodo wich also acts weird it connects to data but wont make phone calls or sms
the problems began after its been UNLOCKED (sim free)
any suggestions? im willing to try anything
its been in service 4 times and still they cant figure it out...
thanks!
Click to expand...
Click to collapse
Ok I found the solution. Apparently I have bought a stolen phone. Check the imei if it hasn't been blacklisted!

[Q] Anyone have resolution to "No Mobile Data" issue on Galaxy S3 AT&T?

I've tried flashing different roms, modems, changing APN and mobile network settings, etc. Can't seem to get it to work. Everything else works just fine on 4.2.2, including cell and mms. Just no data.
Flashed (UPDATED):
cm-11-20140319-NIGHTLY-d2lte (4.4.2)
I747UCUEMJB bootloader
I747UCUEMJB modem
Other Info:
Kernel: 3.4.83-cyanogenmod-ge6f22a5 [email protected] #1
Provider: PTEL (PlatinumTel, a T-Mobile MVNO)
Mobile network type: HSDPA
geesedude said:
I've tried flashing different roms, modems, changing APN and mobile network settings, etc. Can't seem to get it to work. Everything else works just fine on 4.2.2, including cell and mms. Just no data.
Flashed:
cm-11-20140210-SNAPSHOT-M3-d2att.zip
boot_CWM_I747UCDMG2
d2att_I747UCUEMJB_modem
Click to expand...
Click to collapse
I recently had CyanogenMod 11 installed on my phone and I noticed phone calls, messages, and WiFi worked but when I turned my Mobile Data on, It did not work even though it showed it was on. If your issue has not been resolved, I suggest you check this out - http://forum.xda-developers.com/showthread.php?t=2540998.
who is the wireless provider?
mr_legolas said:
who is the wireless provider?
Click to expand...
Click to collapse
It's PlatinumTel (PTEL), which is a t-mobile mvno. I should note that i have the bootloader and the modem matched, have tried factory resets, and even downgraded to previous version (before updating bootloader to latest so i don't brick). Ptel tells me i need to update my APN, which basically was their standard msg... no help there. Thanks.
internethuman said:
I recently had CyanogenMod 11 installed on my phone and I noticed phone calls, messages, and WiFi worked but when I turned my Mobile Data on, It did not work even though it showed it was on. If your issue has not been resolved, I suggest you check this out - http://forum.xda-developers.com/showthread.php?t=2540998.
Click to expand...
Click to collapse
Hi, so... there are bunch of links and downloads on that page... i do have the latest bootloader and modem... can you tell me what you think i should [try to] update to make the mobile data work? BTW, at least on my phone, the mobile data icon doesn't even show. Not even 3G or whatever... thanks for your help.
RESOLVED!
Ugh. So after countless flashes, resets and wipes, turns out that PTEL needed to do a Data RESET on their end. So much misery for such a simple solution that they could have given me. If you're a PlatinumTel user, and this may apply to many other providers, please try telling them to reset their data service for you before trying anything else. Hopefully you won't go through the misery and time wasted that i have gone through.:cyclops:
geesedude said:
Ugh. So after countless flashes, resets and wipes, turns out that PTEL needed to do a Data RESET on their end. So much misery for such a simple solution that they could have given me. If you're a PlatinumTel user, and this may apply to many other providers, please try telling them to reset their data service for you before trying anything else. Hopefully you won't go through the misery and time wasted that i have gone through.:cyclops:
Click to expand...
Click to collapse
good for ya!
geesedude said:
Hi, so... there are bunch of links and downloads on that page... i do have the latest bootloader and modem... can you tell me what you think i should [try to] update to make the mobile data work? BTW, at least on my phone, the mobile data icon doesn't even show. Not even 3G or whatever... thanks for your help.
Click to expand...
Click to collapse
All of them are stock but I personally chose upndwn4par - Full - Features : Odexed, Rooted, Knox Removed because I really didn't know what the other ones did. (PLEASE NOTE : Neither the developer or I are responsible if you brick, or mess up your phone! This also deletes everything on your phone so do backup if you want to save your important files.) When it finished downloading, I put the file on my phone's internal storage (SD card works too) then went into recovery mode using TWRP and installed the rom onto my phone, then while I was still on TWRP, I deleted the cache and data, it then reboot and then I had to set up my phone as if I had just bought it.
PTEL fix for no data connection, broken, not working
geesedude said:
Ugh. So after countless flashes, resets and wipes, turns out that PTEL needed to do a Data RESET on their end. So much misery for such a simple solution that they could have given me. If you're a PlatinumTel user, and this may apply to many other providers, please try telling them to reset their data service for you before trying anything else. Hopefully you won't go through the misery and time wasted that i have gone through.:cyclops:
Click to expand...
Click to collapse
THIS NEEDS TO BE PROCLAIMED!
PTEL locked us out of voice once before, which also required a reset. That was also with a phone change so maybe a security measure? Never thought about it happening with data.
So many hours wasted.
On calling, the PTEL CSR first reset the data, then helped with a new APN. Note that even with the correct settings in an existing APN and the data connection freshly reset, the phone (SGN3) refused to connect, even after a reset. Added APNs had to be deleted, then a new one created, which then connected immediately. (Pissed and happy at once.)
Thanks, @geesedude, for this info; wished I'd found it sooner. (Have to stop assuming that if it doesn't work, must be something I'VE done.)
Glad that the information helped you. Yeah, i mean... since we mess around with our phones, we always first assume it's something we did, which really can't be blamed for thinking that way. Like you, i searched the web for a solution and it was out of desperation that i called ptel, and the CSR happened to suggest it (they were out of ideas, too), and it happened to be the solution. Not sure why they have to do this in the first place, but i am guessing that there are stricter guidelines from TMobile for the MVNOs, and they have to do some things manually. At least now i know to contact them first before spending hours searching for something that may not exist!

8.0 update made mobile data not work

I have the Honor 7x, and recently update to the 8.0 Oreo android update. Immediately after the installed the update in the morning, I noticed that my mobile data was no longer working correctly.
Wifi can connect, I can make phone calls, send text, literally everything else about the phone works perfectly.
A day later I got another update 8.0.0.332, however I am still unable to access my mobile data.
I use At t for my phone service, and do not have any damage to the phone (havent dropped the phone, water damage, etc).
My friend has the exact same phone, with the exact same phone service, and got his update the same day without having any issues.
Thing I have tried in attempt to fix the problem already based on google searches:
I have tried turning my phone into airplane mode, waiting, turning off airplane mode (also with trying a hard reset on the phone).
I have switched my simcard to slot 2.
I have put my simcard in another phone, and verified that the sim card is still working properly (the other phone was able to access data just perfectly).
I have tried turning off 4G data, and putting it back on.
I have tried resetting the APN back to default.
I have tried manually typing in my APN.
I have also tried network setting reset.
And finally, I have tried a factory data reset.
Running out of ideas of what else to try, hoping you guys have some ideas to help me out with this problem
Much thanks.
Flash a ROM and see if that does anything, if you want. Another thing to do is to do what the post below mind says, thanks.
Or join the Telegram Honor 7x group chat lol
MOD EDIT: LINK REMOVED LOL
Forum Rules said:
Self-promotion is forbidden, this includes blogs, social media and video channels etc. Random links will be removed.
Click to expand...
Click to collapse
I have the Same problem
I have the SAME PROBLEM.
firedeepinfire said:
I have the Honor 7x, and recently update to the 8.0 Oreo android update. Immediately after the installed the update in the morning, I noticed that my mobile data was no longer working correctly.
Wifi can connect, I can make phone calls, send text, literally everything else about the phone works perfectly.
A day later I got another update 8.0.0.332, however I am still unable to access my mobile data.
I use At t for my phone service, and do not have any damage to the phone (havent dropped the phone, water damage, etc).
My friend has the exact same phone, with the exact same phone service, and got his update the same day without having any issues.
Thing I have tried in attempt to fix the problem already based on google searches:
I have tried turning my phone into airplane mode, waiting, turning off airplane mode (also with trying a hard reset on the phone).
I have switched my simcard to slot 2.
I have put my simcard in another phone, and verified that the sim card is still working properly (the other phone was able to access data just perfectly).
I have tried turning off 4G data, and putting it back on.
I have tried resetting the APN back to default.
I have tried manually typing in my APN.
I have also tried network setting reset.
And finally, I have tried a factory data reset.
Running out of ideas of what else to try, hoping you guys have some ideas to help me out with this problem
Much thanks.
Click to expand...
Click to collapse
please check...
1)settings
2)wireless and network
3)mobile network
4)access point name
5)select rest to default (From the Top option)
---------- Post added at 07:23 AM ---------- Previous post was at 07:06 AM ----------
Han_UMan said:
I have the SAME PROBLEM.
Click to expand...
Click to collapse
please check...
1)settings
2)wireless and network
3)mobile network
4)access point name
5)select rest to default (From the Top option)
Thanks.
This solution worked for me.
@firedeepinfire did you end up finding a solution to this issue? I am having the exact same problem and I have tried all of the troubleshooting you listed.
Thanks so much in advance!
I got a fix on it
Only one single step to do is
Go to Settings
Back up and reset
Reset
Reset network setting
This fixed my issue...
Cheers

Question OOS 12.0.0 Stable Update Cellular Network Fix

Hi,
As you may know most of us is having this issue after the OOS 12.0.0 Stable Update, Cellular Network lost, No Signal, Outgoing call, and SMS.
The below method worked at least for me, let me know if worked with anyone of you please.
Please follow these steps :
1- Turn off your phone.
2- hold press volume-down button with power button.
3- keep holding these two buttons until fastboot recovery screen appears.
4- choose English.
5- you will see three options, Wipe data, reboot, and turn off.
6- tab "reboot".
7- when the phone boots normally, the signal is back .
Not working for me
xda9791 said:
Hi,
As you may know most of us is having this issue after the OOS 12.0.0 Stable Update, Cellular Network lost, No Signal, Outgoing call, and SMS.
The below method worked at least for me, let me know if worked with anyone of you please.
Please follow these steps :
1- Turn off your phone.
2- hold press volume-down button with power button.
3- keep holding these two buttons until fastboot recovery screen appears.
4- choose English.
5- you will see three options, Wipe data, reboot, and turn off.
6- tab "reboot".
7- when the phone boots normally, the signal is back .
Click to expand...
Click to collapse
I wonder if that works. You only reboot your system...
can I use the with LE2125?
Jomsha said:
Not working for me
Click to expand...
Click to collapse
I used to have internet connection, and I receive calls & SMS, But I cannot make outgoing calls and SMS.
try to follow these methods in link below, also it keeps updated so check regularly
Mobile Network not working on OnePlus 9 after OxygenOS 12 Android 12
This guide will show you how to fix the issue of the mobile network not working on the OnePlus 9 after the OxygenOS 12 Android 12 update.
www.droidwin.com
Anonymouze said:
I wonder if that works. You only reboot your system...
Click to expand...
Click to collapse
surprisingly it did, the original method is to wipe the cache in recovery screen, however, somehow I do not have the advanced reboot option in developer options...
gregs4623 said:
can I use the with LE2125?
Click to expand...
Click to collapse
I can't confirm that, but you can try anyways.
xda9791 said:
I used to have internet connection, and I receive calls & SMS, But I cannot make outgoing calls and SMS.
try to follow these methods in link below, also it keeps updated so check regularly
Mobile Network not working on OnePlus 9 after OxygenOS 12 Android 12
This guide will show you how to fix the issue of the mobile network not working on the OnePlus 9 after the OxygenOS 12 Android 12 update.
www.droidwin.com
Click to expand...
Click to collapse
I dont have the Advanced Reboot option unfortunately... And APN delete and update not working either..
my case is worse, my sim card cannot be detected and shows as NO SIM, this is horrible
sunxutian said:
my case is worse, my sim card cannot be detected and shows as NO SIM, this is horrible
Click to expand...
Click to collapse
I also tried paranoid android alpha, the SIM was permanently activating and deactivating...
Has ANYONE figured out how to clear the cache (partition) ?
I updated yesterday, without reading anything first (I figured it was "stable", right ... ), and now I can't get my mobile-network to work (either 5G or reverting to 4G, including APN reset, etc) for more than a few seconds at-a-time.
I chatted w/support, who of course told me to clear the cache (I've had this fix other network issues in the past, stale DNS and such), and seemed puzzled that the option doesn't exist, in Recovery-Mode, you can only do a full-format, period...
So, I'm hoping someone here figured it out?
pgrey2 said:
Has ANYONE figured out how to clear the cache (partition) ?
I updated yesterday, without reading anything first (I figured it was "stable", right ... ), and now I can't get my mobile-network to work (either 5G or reverting to 4G, including APN reset, etc) for more than a few seconds at-a-time.
I chatted w/support, who of course told me to clear the cache (I've had this fix other network issues in the past, stale DNS and such), and seemed puzzled that the option doesn't exist, in Recovery-Mode, you can only do a full-format, period...
So, I'm hoping someone here figured it out?
Click to expand...
Click to collapse
Yea , same problem here.
You can receive sms and calls. But you can't calling or sending sms... Mobile Data also working.. it's frustrating.
Support say clean cache. But there is no option to do so.. lame
Jomsha said:
Yea , same problem here.
You can receive sms and calls. But you can't calling or sending sms... Mobile Data also working.. it's frustrating.
Support say clean cache. But there is no option to do so.. lame
Click to expand...
Click to collapse
Yeah, similar, except that I can only get *some* SMS, or perhaps "delayed" might be more accurate.
As such, I'm sort of locked out of both my Authenticator apps, which seem to not like the fact my mobile-data is sketchy (seems reasonable, actually), and then want to reset things, of course using SMS, but they require the codes to be "timely", which circles back...
Support is lost, if you ask me, they seemed confused about the cache issue, until I sent a pic, and then they just wanted to wrap up the chat, with no actual solution, other than "we'll have someone contact you in 24-48", which I seriously doubt will happen.
It's weird, almost like OP doesn't realize people use their phones for critical tasks, or they don't care, it's hard to say. If you go back and read some of the B2 threads (apparently the last B2 build was the release), it's more obvious that you shouldn't upgrade, and I wouldn't have, if OP had mentioned this, anywhere, in the release-notes...
I shut down backup/restore, right away, so I have a A11 backup, sitting there, now I just need to go find the right APK (support also had no clue there) and matching MD5 (yeah, I'm sort of paranoid about this), and cross my fingers, toes, and more... ;-]
pgrey2 said:
Has ANYONE figured out how to clear the cache (partition) ?
I updated yesterday, without reading anything first (I figured it was "stable", right ... ), and now I can't get my mobile-network to work (either 5G or reverting to 4G, including APN reset, etc) for more than a few seconds at-a-time.
I chatted w/support, who of course told me to clear the cache (I've had this fix other network issues in the past, stale DNS and such), and seemed puzzled that the option doesn't exist, in Recovery-Mode, you can only do a full-format, period...
So, I'm hoping someone here figured it out?
Click to expand...
Click to collapse
Stupid suggestion, but have your tried swapping Sim slots?
That seems to work for some people for getting 5g back...
hello all, same issue here.
i tried everything besides wiping data completely .
i do not want to do this before there is 100% confirmation that this can help.
about the suggested solution of trying the 2nd SIM card slot... i can see 2 sim cards options in cellular settings, but i dont see any other physical slot in my device to enter my SIM card, so i cannot try this method.
i dont understand how there is not patch for it, what we suppose to do in this case?
Thanks.
davidz85 said:
hello all, same issue here.
i tried everything besides wiping data completely .
i do not want to do this before there is 100% confirmation that this can help.
about the suggested solution of trying the 2nd SIM card slot... i can see 2 sim cards options in cellular settings, but i dont see any other physical slot in my device to enter my SIM card, so i cannot try this method.
i dont understand how there is not patch for it, what we suppose to do in this case?
Thanks.
Click to expand...
Click to collapse
My 9pro has a second slot, marked SIM2, on the other side of SIM1...
Yes, but even if i had the 2nd sim card slot, im not sure that this would have been solved this mobile network issue.
How to wipe caches:
Requirements- Root, computer, platform-tools
How to -
Dalvik through adb:
sdk/platform-tools/adb shell
[email protected]:/ $ su system
[email protected]:/ $ cd data/dalvik-cache/
[email protected]:/data/dalvik-cache $ rm *
[email protected]:/data/dalvik-cache $ exit
[email protected]:/data $ exit
Or
Cache through fastboot:
sudo su
fastboot erase cache
Will it do the trick in this case?
edit - maybe wiping all data completely will fix this issue?
davidz85 said:
Yes, but even if i had the 2nd sim card slot, im not sure that this would have been solved this mobile network issue.
Click to expand...
Click to collapse
Which version do you have?
EU?
T-Mobile?

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