Develop Bugs

Random Google wallet issues???

My experiences with Google wallet have been strange. Here's a run down:
Attempt 1
Went to Macy's, took about 4 tries before it went through.
Attempt 2
Went to meijer, got an error saying card reader could not be detected. I tried several times before giving up.
Attempt 3
Went to 7-11, no problems whatsoever.
Attempt 4
Went back to meijer tried a different checkout lane then the last time. No problems.
Attempt 5
Meijer, one more time went to the SAME lane as the time it worked. Didn't work this time got that error again saying couldn't detect card reader.
Is anyone else's this inconsistent? I don't understand. I unlock my phone, hold it up to the machine until it says sent. Any suggestions? Why is it like this? Everyone else stories I read say it works flawlessly or it doesn't work at all.
Sent from my Galaxy Nexus using xda premium

are you using any particular case, did you update the app to the newest build?

Any errors I've encountered could be chalked up to one of two things. Either the pad was not turned on/not connected (make sure there is a green light on the pad), or the network is down\you dont have a network connection.
The network has been somewhat spotty for me over the last day or two. Today it was down for almost 2 hours. An easy way to tell if the network is down is to look at the app, select payment cards, then choose the card you are using. I use the google prepaid card, tap it and at the bottom under userid if there is a number you are connected to the network.. If the network is down or you do not have connectivity you will see something that says "can't connect to bank". You can not make a purchase if you do not see your userid, I always open the app now and check while I'm waiting in line.

krichek said:
Any errors I've encountered could be chalked up to one of two things. Either the pad was not turned on/not connected (make sure there is a green light on the pad), or the network is down\you dont have a network connection.
The network has been somewhat spotty for me over the last day or two. Today it was down for almost 2 hours. An easy way to tell if the network is down is to look at the app, select payment cards, then choose the card you are using. I use the google prepaid card, tap it and at the bottom under userid if there is a number you are connected to the network.. If the network is down or you do not have connectivity you will see something that says "can't connect to bank". You can not make a purchase if you do not see your userid, I always open the app now and check while I'm waiting in line.
Click to expand...
Click to collapse
Thanks! I'll give that a shot(checking the user id) that sounds like it could be helpful.
@nyplaya
no, I don't have a case and I don't know if I have the latest updated version. I haven't checked because I didn't want to update and become a victim of the secure element error. I'm not exactly sure what the cause is and didn't want to risk it. But if its safe to do so, how do I find out if I have the latest version and where would I get it?
Sent from my Galaxy Nexus using xda premium

daledenton said:
Thanks! I'll give that a shot(checking the user id) that sounds like it could be helpful.
@nyplaya
no, I don't have a case and I don't know if I have the latest updated version. I haven't checked because I didn't want to update and become a victim of the secure element error. I'm not exactly sure what the cause is and didn't want to risk it. But if its safe to do so, how do I find out if I have the latest version and where would I get it?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
you can do one of two things, follow the OP here:
Or you can try my little faster method: not sure if it is for the paid version only but if you download and install the APK of wallet, then use the app appmonster to backup the app, you can then simply select it in appmonster to view in the market and it bi-passes the restriction of the carriers in the normal market app it allows updating

HTC Watch does not work on HOX

As I have a flight tomorrow and I wanted to watch a film on my phone, I bought some films through HTC Watch. The only problem is, that the app doesn't seem to work. Whenever I try to start watching a film the program stops to respond, I can't do anything anymore and after a few seconds the Error Report message shows up ("Watch is not responding. Would you like to send an error report to HTC/ This will help us improve our products.")
I have sent the error report a few times, but nothing changes. The screen stays black, until I kill the app.
Any ideas how to resolve this problem? I really wanted to use HTC Watch tomorrow for my flight and I paid like 20 quid for films now and I just can't use them. Alternatively, is there a way to get my money back? I don't want to pay for a service I can't even use.
Thanks in advance for your help!

Can you uninstall/reinstall it? (sorry not sure myself).....

No, I can't.
Already tried deleting Data and Cache. Problem persists.

HTC watch app not working on the HTC Ones X
I have the same problem on T-mobile UK. I returned my frist phone but the problem persists with a new phone which seems to have the latest software version. You can certainly pay for movies without any problems!
Trailers can be played without any trouble... but the screen goes blank when you try to play a downloaded Watch movie followed by an "application not responding" error message. You have kill the app on task menu to end it.
Neither HTC not T-mobile were any help at all and I am currently trying to get my money back from HTC... they have been passing me around departments for the last 2 months. I now have a complaint registered with their "customer care" team. They were supposed to have processed a refund 1 month ago but I am still waiting.
I am new to this forum and not an expert user. I have not modified my phone but it does have NHS security protocols automatically applied as I use the NHS exchange active server to sync calanders and contacts etc.
I have no idea if this is the cause of the problem.. I suspect it has something to do with the T-mobile ROM (I recall a problem watching you tube on the windows mobile HD2 that was only fixed on later editions).
If any one has had similar problems and found a way round this I would be grateful for your help. I too have tried deleting the cache and data from the app.
... incidentally the HTC Hub service is also not working now the error message reads "unable to connect to the HTC sense server. Please try again later".

I use Watch quite a bit; in fact I watched the Truman Show for $.66 last night via Media Link on a TV. HTC's gone nuts over DRM in Watch. Here are some things to check:
1) Is your Watch account on the phone aligned with your online HTC account(s)? While you can't change Watch via the web, I'd imagine if the accounts aren't sync'd correctly that could be an issue.
2) Have you tried doing setup, entering your payment info, purchasing something, and starting to view it all while on Wi-Fi? Watch syncs info via the Internet multiple times during the setup and purchase process. If there's something funky between your carrier's network and Watch maybe doing the first purchase/viewing via Wi-FI would help.
3) After you've downloaded something, you have to be connected to the Internet (via cell or Wi-Fi) to actually start playing it. You have 24 hours to view something and when you first go to play it Watch contacts the mothership to start the counter. You can't play anything you've downloaded until the counter starts. I learned this the hard way by trying to play some downloaded videos in flight mode while at 30K feet.
Here's some info from HTC's website in case it helps...
http://www.htc.com/help/www/howto_iframe.aspx?id=157315&type=1&p_id=444
---------- Post added at 01:31 PM ---------- Previous post was at 01:15 PM ----------
I thought of something else. Did any of you unlock your bootloader and root the phone? A lot of DRM-dependent apps don't work on rooted phones. I could easily see Watch being one of them.

Add me to the list. So frustrating that HTC has made sure that the billing portion of HTC Watch works (the app bills my credit card flawlessly with never a problem)...but I have never been able to watch any movies that I have rented.
Is there an e-mail address that you folks have been using to contact the HTC Watch division?

htc watch
- if your bootloader is unlocked, HTC Watch will not work. .. just a reminder I'm using HTC Watch with no problems- loving it with the media link

I don't even have HTC Watch on my One X. I don't really use it, but just noticed that.
Sent from my HTC One X

I finally got a refund from HTC after 3 months of chasing. There is no direct line from customer to the watch team. You have to escalate a complaint to the customer care team. If you are persistent they will open an email link to their tracked customer care log via a reference number... At this stage your messages will get replies.
From here it still took nearly 2 months to be reimbursed.
Do try [email protected].
Without a case number they may not respond.
Good luck.
Sent from my HTC One X using xda app-developers app

I know what the issue is their is a new its with 4.0.4 rolling out today although I do not have mine in the UK you will get the new HTC watch 2 I don't have any info on it but this may be the reason if you have playback issues sign in on the new HTC watch and try watching them on their
Sent from my HTC One X using xda app-developers app

AT&T Push to Talk on Note 2

For those who may find this useful...
I added the PTT service on my phone not thinking that my device may not yet be compatible with the app from AT&T. I found out the hard way but figured out how to get it going on my device.
1. After adding the service online I got a text a half hour later that it was active on the account.
2. I then rooted my Note 2 on the latest stock 4.3 rom.
3. Downloaded the app: Device Spoofer from the Play Store.
4. Backed up the device's current information in Device Spoofer
5. Changed the device's ID to that of the Galaxy S4 (i.e. sgh-i337)
6. Restart the device.
7.Launch At&t EPTT app and activate.
8. Once activated you can run spoofer again and restore your device's I'D and restart and the app will still work.
Just guessing but I would think this should work on the Note 3 as well. Everyone uses this at work so I thought it was worth looking into.
***EDIT: I used the Helium app to backup the At&t EPTT app and data to my Google Drive account and restored it on my At&t Note 3 and can confirm it works. I did not root my note 3 due to the Knox issues discussed here on XDA, so if anyone has another device that is rooted this is an easy way to get the PTT app working on a non rooted one.***
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app

THANKS!!
This is awesome. Was thinking about trying this with a Nexus 5. Currently stuck with a Rugby Pro and it is BRUTAL. Glad to know there's a way around AT&T's BS.

ercave1 said:
For those who may find this useful...
I added the PTT service on my phone not thinking that my device may not yet be compatible with the app from AT&T. I found out the hard way but figured out how to get it going on my device.
1. After adding the service online I got a text a half hour later that it was active on the account.
2. I then rooted my Note 2 on the latest stock 4.3 rom.
3. Downloaded the app: Device Spoofer from the Play Store.
4. Backed up the device's current information in Device Spoofer
5. Changed the device's ID to that of the Galaxy S4 (i.e. sgh-i337)
6. Restart the device.
7.Launch At&t EPTT app and activate.
8. Once activated you can run spoofer again and restore your device's I'D and restart and the app will still work.
Just guessing but I would think this should work on the Note 3 as well. Everyone uses this at work so I thought it was worth looking into.
***EDIT: I used the Helium app to backup the At&t EPTT app and data to my Google Drive account and restored it on my At&t Note 3 and can confirm it works. I did not root my note 3 due to the Knox issues discussed here on XDA, so if anyone has another device that is rooted this is an easy way to get the PTT app working on a non rooted one.***
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have a rooted S3 and used helium to backup and transfer to my new S5 and it doesn't work. It tries to activate and then fails saying i dont have a supported device. I must be doing something wrong?
EDIT: Rooted my S5 and tried your first method and still no dice. Hmmmm this is interesting. If I cant get this figured out I guess I will have to return the phone. Are you using your old sim or the new one that comes with the phone?

ProStreetCamaro said:
I have a rooted S3 and used helium to backup and transfer to my new S5 and it doesn't work. It tries to activate and then fails saying i dont have a supported device. I must be doing something wrong?
EDIT: Rooted my S5 and tried your first method and still no dice. Hmmmm this is interesting. If I cant get this figured out I guess I will have to return the phone. Are you using your old sim or the new one that comes with the phone?
Click to expand...
Click to collapse
It seems that my original method no longer works since they updated the PTT app. I was able to Spoof My Note 1's (sold my Note 2) device ID to that of an S4 and the app activates that way. I was hoping I could back it up again with Helium and Restore to my Note 3 but it tries to reactivate on the Note 3 and detects the current device ID. So at this point I believe my only option is to root my Note 3, spoof the device ID, and activate. Not something I want to do.
I also found that if I enable airplane mode then enable WIFI and you launch the app, after a minute or two it asks if you want to try to activate over WIFI, and then asks to enter an code provided by an administrator. I wonder if ATT would be willing to provide a code to users that already have the feature on the account and want to try the app on a newer device...It's a shot in the dark but couldn't hurt to ask.
EDIT: By ID, I mean model number.

ercave1 said:
It seems that my original method no longer works since they updated the PTT app. I was able to Spoof My Note 1's (sold my Note 2) device ID to that of an S4 and the app activates that way. I was hoping I could back it up again with Helium and Restore to my Note 3 but it tries to reactivate on the Note 3 and detects the current device ID. So at this point I believe my only option is to root my Note 3, spoof the device ID, and activate. Not something I want to do.
I also found that if I enable airplane mode then enable WIFI and you launch the app, after a minute or two it asks if you want to try to activate over WIFI, and then asks to enter an code provided by an administrator. I wonder if ATT would be willing to provide a code to users that already have the feature on the account and want to try the app on a newer device...It's a shot in the dark but couldn't hurt to ask.
EDIT: By ID, I mean model number.
Click to expand...
Click to collapse
I got it working. The app now looks at the phones model number. I simply changed the model number to that of an S4. It activated right away once i did that. When I go to about device my S5 shows as SAMSUNG-SGH-I337 which is an S4. :good:

Changing the ID appears to screw up NFC until you change it back to the original, at least on my Note 3. Changing back to the original kills the activation. Att seems to have caught on because the app, even the older version now activates on reboot.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

ercave1 said:
Changing the ID appears to screw up NFC until you change it back to the original, at least on my Note 3. Changing back to the original kills the activation. Att seems to have caught on because the app, even the older version now activates on reboot.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hmmm interesting on the NFC. I dont use it so im not sure how the S5 reacts to the change. The eptt app has been working flawless though and the manager at the store called corporate and they told him they would be updating the app in the near future to support the S5.

Google Verification Bypass

I need help.
I work for a disaster response company.
Here is the dilemma
We have 8 of these devices.
LG G Pad X 10.1 Verizon LG-V930
They are all locked with the google verification and we can not get them to bypass it.
I have not tried to flash a new ROM, but and i dont even know if that will work.
I have seen a few different posts about getting rid of it, but some of the settings are missing and i can not finish that process.
I need help resetting these so that our drivers can use them again

primus123 said:
I need help.
I work for a disaster response company.
Here is the dilemma
We have 8 of these devices.
LG G Pad X 10.1 Verizon LG-V930
They are all locked with the google verification and we can not get them to bypass it.
I have not tried to flash a new ROM, but and i dont even know if that will work.
I have seen a few different posts about getting rid of it, but some of the settings are missing and i can not finish that process.
I need help resetting these so that our drivers can use them again
Click to expand...
Click to collapse
Why not login to the original Google account? If there legitimately owned you should have no problem getting into them.
Sent from my SM-G970U1 using Tapatalk

hyelton said:
Why not login to the original Google account? If there legitimately owned you should have no problem getting into them.
Sent from my SM-G970U1 using Tapatalk
Click to expand...
Click to collapse
They are legitimately owned.
However the ones we are having issues with are employees that were terminated, or they were temp employeess, and they used their personal accounts on these devices. The ones that used the company email we can retrieve.
We have reached out to them but some are not willing to give us the information to help.

primus123 said:
They are legitimately owned.
However the ones we are having issues with are employees that were terminated, or they were temp employeess, and they used their personal accounts on these devices. The ones that used the company email we can retrieve.
We have reached out to them but some are not willing to give us the information to help.
Click to expand...
Click to collapse
Ouch! Now I understand.
That's gonna be a tough one. Generally your gonna need there login info to get back into them. There are dodgy Ebay sellers that claim they can get passed it for certain models of phones. but honestly that's the only other way around that if it's even possible for those models.
Now if you have receipts for them Google might be able to do something if you get ahold of the right person.
Sent from my SM-G970U1 using Tapatalk

hyelton said:
Ouch! Now I understand.
That's gonna be a tough one. Generally your gonna need there login info to get back into them. There are dodgy Ebay sellers that claim they can get passed it for certain models of phones. but honestly that's the only other way around that if it's even possible for those models.
Now if you have receipts for them Google might be able to do something if you get ahold of the right person.
Sent from my SM-G970U1 using Tapatalk
Click to expand...
Click to collapse
Yeah, so since they are ATT models that seems to be the problem, The locked bootloader, and none of the work arounds i have seen or programs can do this one. Which i why i came here for some extra advice.

primus123 said:
Yeah, so since they are ATT models that seems to be the problem, The locked bootloader, and none of the work arounds i have seen or programs can do this one. Which i why i came here for some extra advice.
Click to expand...
Click to collapse
Only solution is to get ahold of the right person at Google. Maybe send a tweet out
Are they over a year old?
Sent from my SM-G970U1 using Tapatalk

I don't know if you figured this out or if this would help but I think I can get you into the guest account on these devices.
First get a SD card with an apk on it. I downloaded one from apkpure. Then when the device asks you to connect to a wireless network, check the Show advanced options box. Then in the Proxy settings drop down box, select Manual. And click on the Proxy hostname box to bring up the keyboard, and press the settings button on the keyboard that looks like a gear. From the keyboard settings menu you can click the mulit-window button on the bottom taskbar and can open two windows. Open the file manager in one of the windows. In the file manager click on your SD card and try to install the apk you put on it. When it prompts you that you need to allow Unknown sources in the settings, click on the settings button to open the settings window. (Do not check the allow Unknown sources box if it allows it, if you check it, and the device resets or runs out of battery you'll have to go through this again, but when you click on the apk it won't prompt you to go to settings to allow unknown sources because they're already allowed.) Now just click on Users and switch to guest. There are some limitations to this mode, like not being able modify the wifi network (you'll have to switch back to the Owner account to change this).

I found a FRP bypass workaround if you are running 5.1.1 on a LG G Pad X 10.1 V930 AT&T model, not sure if all models are the same. It was FRP locked and all of the other bypass methods must have been patched. I was at the setup screen after a factory reset. I hope this helps.
1. Connect to wifi, then go back to start screen
2. Go to Accessibility > Vision > Enable Talkback
3. Go through the talkback training then draw an L to bring up the quick settings select Text to speech Settings (bottom right corner), afterwards you can disable Talkback by holding the power button and holding 2 fingers on the screen until it disables.
4. You will be in the settings app. Go to Users > Add user > User > Add user > Set up
5. You will be brought to a User setup screen select Next > It will pop up the wifi connection screen select next > You will be asked to sign into a Google account, sign into your Google account and proceed with the Google setup.
6. You will be brought to the homescreen. Go to settings > Users > And sign in as Owner.
7. Go to Settings > Factory data reset > Reset tablet. You can now factory reset and you will not be prompted to sign into a Google account.

New Firmware Release for Galaxy Watch Active2 - SM-R825U

Samsung released Firmware Update R825USQU1BTH9/R825UOYN1BTH9 for the Galaxy Watch Active 2 (SM-R825U) (on 9/23/20)
One UI Watch Version 2.0
Tizen Version 5.5.0.1
ECG, etc. !
Build Number : R825USQU1BTH9 Tizen version : Tizen 5.5.0.1 Release Date : 2020-09-23
• Advanced Running Analysis : Giving you the insights you need to improve your running form.
• VO2max : Check the maximum amount of oxygen you utilize during exercise to improve your endurance.
• Added the new Samsung Health Monitor App for ECG Measurements.
(※ Available on Galaxy smartphones with Android 7.0 and later.)
• Detect falls : Watch can send out SOS call and messages to emergency contact when a hard fall is detected.
• Enhanced Notification : Upon receiving a message notification, a chat window appears and can also view images.
• AR Emoji/Bitmoji : Send AR Emoji and Bitmoji through the watch.
• Capture : Supports scroll capture feature that automatically sends the screen-capture image to the phone.
Samsung released Firmware Update R825USQU1ATH1 for the Galaxy Watch Active2 (SM-R825U) on 9/02/20
Change Log Indicates:
· Improved system reliability
Samsung released Firmware Update R825USQU1ATF2 for the Galaxy Watch Active2 (SM-R825U) on 7/24/20
edit: I finally got the ATF2 update on my Unlocked SM-R825U on 9/24/20. After that update, the 9/23/20 R825USQU1BTH9Tizen Update Downloaded.
Samsung Unlocked Version: https://doc.samsungmobile.com/SM-R825U/XAR/doc.html
AT&T Version: https://doc.samsungmobile.com/SM-R825U/ATT/doc.html
· Device stability improvements, bug fixes.
· New and / or enhanced features.
· Further improvements to performance
Samsung's description is lacking
Does anyone have further insight to any of the updates above?

I received this too... very vague. Anyone?

I just updated and now my numbersync doesn't work. It's as if it turned it off but watch says it's on.
Ughh. .
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk

LuvrGirl said:
I just updated and now my numbersync doesn't work. It's as if it turned it off but watch says it's on.
Ughh. .
Click to expand...
Click to collapse
Same here. Watch updated and now numbersync isn't working and when I try to get a numbersync code, it always fails saying "Numbersync is currently unavailable."

Hi, where do you guys live? Where is this update released? Nothing here in Sweden

yeah
Arzo001 said:
Hi, where do you guys live? Where is this update released? Nothing here in Sweden
Click to expand...
Click to collapse
nothin in norway either, we'll probably be getting it a few months after the rest of the world gets it, as always. :good:
that's why I switched to apple.
still love my active 2 though
peace

LuvrGirl said:
I just updated and now my numbersync doesn't work. It's as if it turned it off but watch says it's on.
Ughh. .
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
So last night I tried doing a reset on my active 2 watch to see if that would help. The Numbersync option in the watch no longer showed it was on so I tried turning it on but I would get an error message saying "Mobile network unavailable". Tested it out by calling myself and sending myself a text from another phone and nothing was received on the watch. So watch only worked independently using it's own phone number.
Here's the weird thing now... this morning I wake up and started receiving calls and text messages and they started showing up on my watch! So I go into the watch menu for numbersync and it looks as if it's not turned on but somehow it's synced with my phone?
So currently it's working as if it's synced. So now I'm wondering if I should even go thru the menu option to enable numbersync even though it's working as if it's enabled?
Edit: watch receives calls and messages but because it's connected via bluetooth to my phone. Once disconnected from bluetooth the watch just works independently. Still getting same error message of "Mobile network unavailable" everytime I go into the watch menu and try to get a sync code.

rmcomer said:
Same here. Watch updated and now numbersync isn't working and when I try to get a numbersync code, it always fails saying "Numbersync is currently unavailable."
Click to expand...
Click to collapse
I'm having the same issue. Has anyone found a fix for this yet?

ssnssmom said:
I'm having the same issue. Has anyone found a fix for this yet?
Click to expand...
Click to collapse
No fix that I know of. I did several resets and went thru 2 esim changes all at the AT&T store and nothing worked. The watch has no internet connection after this last update. Phone calls work but no internet. Test it by disconnecting Bluetooth and using it standalone. You should be able to get into the Galaxy Store or update Weather and nothing works because there's no mobile data.
I ended up having to file a warranty claim thru Samsung and my watch is in route right now to Samsung.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk

Same problem!
rmcomer said:
Same here. Watch updated and now numbersync isn't working and when I try to get a numbersync code, it always fails saying "Numbersync is currently unavailable."
Click to expand...
Click to collapse
I have also experienced extremely long wait times for support, and usually just hang up now. I was told AT&T was aware of the problem and say it has to do with an update from Samsung and a new update from Samsung will be needed to solve the problem. I hope we can learn more!

LuvrGirl said:
No fix that I know of. I did several resets and went thru 2 esim changes all at the AT&T store and nothing worked. The watch has no internet connection after this last update. Phone calls work but no internet. Test it by disconnecting Bluetooth and using it standalone. You should be able to get into the Galaxy Store or update Weather and nothing works because there's no mobile data.
I ended up having to file a warranty claim thru Samsung and my watch is in route right now to Samsung.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
Update:
So apparently my watch is in route back to me. Samsung repair ticket indicates the solution was "REPLACED PBA".
I don't know what PBA stands for. However, I could have sworn it was due to the recent software update since a lot of other people are having the same issue.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk

Call from AT&T Tech Support
LuvrGirl said:
Update:
So apparently my watch is in route back to me. Samsung repair ticket indicates the solution was "REPLACED PBA".
I don't know what PBA stands for. However, I could have sworn it was due to the recent software update since a lot of other people are having the same issue.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
I received a call today and learned that AT&T was working on some "profile problems" in their NumberSync program that many are experiencing (such as those in this thread). The person called to verify my login name. Before the call, I did update the Galaxy Wear App (that I was told earlier should solve the problem), but that made no difference. I was also told that I would receive a return call in 24 to 48 hours when they had fixed the problem and they would help me connect to NumberSync. I am glad they escalated my ticket a few days ago; hopefully that means I am in the queue of known people with problems to have the problem fixed (if that is the problem and there is a fix). There must be hundreds or thousands with the same problem for them to give some attention to it????

LuvrGirl said:
Update:
So apparently my watch is in route back to me. Samsung repair ticket indicates the solution was "REPLACED PBA".
I don't know what PBA stands for. However, I could have sworn it was due to the recent software update since a lot of other people are having the same issue.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
“PBA” stands for Product Board Assembly.
I’m having the same problem as you. The watch works fine when paired with my phone, but in standalone mode I can’t get any mobile data, and I can’t activate Numbersync.
Do you know if your watch overheated when downloading the update? While the update file was downloading to my watch, it overheated and shut itself off because the file was so large. After I restarted the watch, the update completed and everything was working except mobile data. I’m wondering if this has something to do with it.
Please let us know if everything works after replacing the PBA. I may need to send my watch in to Samsung for a replacement as well.

Zagzagel said:
“PBA” stands for Product Board Assembly.
I’m having the same problem as you. The watch works fine when paired with my phone, but in standalone mode I can’t get any mobile data, and I can’t activate Numbersync.
Do you know if your watch overheated when downloading the update? While the update file was downloading to my watch, it overheated and shut itself off because the file was so large. After I restarted the watch, the update completed and everything was working except mobile data. I’m wondering if this has something to do with it.
Please let us know if everything works after replacing the PBA. I may need to send my watch in to Samsung for a replacement as well.
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I can't remember exactly if it overheated or not. I know it did reboot but don't remember if I myself turned it back on or if it rebooted by itself after the update...
I"ll come back and update once I get my watch back and can confirm.

LuvrGirl said:
I can't remember exactly if it overheated or not. I know it did reboot but don't remember if I myself turned it back on or if it rebooted by itself after the update...
I"ll come back and update once I get my watch back and can confirm.
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Thanks! Also, what kind of phone are you using? I am using my Galaxy Watch Active 2 paired with an iPhone 11 Pro Max, or setup independently in standalone mode. You can set the Watch Active 2 up in standalone mode by scrolling down on the watch’s initial setup screen and pressing the “?”. Either way, I am unable to receive mobile data after the update.
The reason I ask about the type of phone you have is when I called AT&T support, they said it was impossible to receive mobile data if the Watch Active 2 is paired with an iPhone or setup in standalone mode, but this doesn’t make sense because it was working fine for me before. I’m wondering if the update disables mobile data unless the Watch is paired to an Android phone.

Zagzagel said:
Thanks! Also, what kind of phone are you using? I am using my Galaxy Watch Active 2 paired with an iPhone 11 Pro Max, or setup independently in standalone mode. You can set the Watch Active 2 up in standalone mode by scrolling down on the watch’s initial setup screen and pressing the “?”. Either way, I am unable to receive mobile data after the update.
The reason I ask about the type of phone you have is when I called AT&T support, they said it was impossible to receive mobile data if the Watch Active 2 is paired with an iPhone or setup in standalone mode, but this doesn’t make sense because it was working fine for me before. I’m wondering if the update disables mobile data unless the Watch is paired to an Android phone.
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I have a Samsung Galaxy Note 8 and both my watch and Note 8 were purchased directly with AT&T and have had continued service since day 1.
That doesn't make sense at all actually because if it's an LTE watch and it has it's own line, it's supposed to have all the functions available - and that includes phone calls, texts, and internet (data).

My Numbersync issue is resolved
Tumbleweedtoo said:
I received a call today and learned that AT&T was working on some "profile problems" in their NumberSync program that many are experiencing (such as those in this thread). The person called to verify my login name. Before the call, I did update the Galaxy Wear App (that I was told earlier should solve the problem), but that made no difference. I was also told that I would receive a return call in 24 to 48 hours when they had fixed the problem and they would help me connect to NumberSync. I am glad they escalated my ticket a few days ago; hopefully that means I am in the queue of known people with problems to have the problem fixed (if that is the problem and there is a fix). There must be hundreds or thousands with the same problem for them to give some attention to it????
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Last Friday I called AT&T about my NumberSync issues after my Active2 watch update. They said they'd call back when they researched it. I received a call this afternoon from AT&T about profile issues due to the new watch software and now my NumberSync issue is resolved. I was able to get my Sync Code and sync up my Galaxy s20 Ultra without any problems. A minute or so after syncing, I received tons of text messages that were sent to my phone from last week before the watch update.

rmcomer said:
I also received a call this afternoon from AT&T about profile issues due to the new watch software and now my NumberSync issue is resolved. I was able to get my Sync Code and sync up my Galaxy s20 Ultra without any problems. A minute or so after syncing, I received tons of text messages that were sent to my phone from last week before the watch update.
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Congratulations and thanks for this helpful information! I have yet to receive a call to finally resolve the issue, and I just tried to get a code and still get the same error message. Perhaps tomorrow I will be fortunate to receive a call too. I will let everyone know. I will also be curious to know if those who sent their watches in for warranty work will have a seamless syncing with their new or refurbished watches. At least I now know where the problem lies and that AT&T has found a solution at least for some! Thanks again! BTW: I was thinking of upgrading to the s20, but did not want to do so if this problem continued..

guys can u tell me in R825U unlocked which csc u used ...as iam on R825F (XSA) and want to shift to USA..unlocked
And do anyone has the latest firmware that can be used to after changing the CSC region.

rmcomer said:
Last Friday I called AT&T about my NumberSync issues after my Active2 watch update. They said they'd call back when they researched it. I received a call this afternoon from AT&T about profile issues due to the new watch software and now my NumberSync issue is resolved. I was able to get my Sync Code and sync up my Galaxy s20 Ultra without any problems. A minute or so after syncing, I received tons of text messages that were sent to my phone from last week before the watch update.
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As of today, August 7, no one has called me back to resolve this issue and numbersync still does not work for me. When trying to call or chat with ATT Support, I am told they have a high call volume. So, I have been promised by tech support that they have a solution and that I would be called within 48 hours and still no call. After trying several times, it appears they have to fix the problem and call you to fix the problem, because I still cannot get a code. I hope we can hear some good news from someone that we can finally get a code without needing a tech support call. I suppose we will get no tech support calls over the weekend.