As I have a flight tomorrow and I wanted to watch a film on my phone, I bought some films through HTC Watch. The only problem is, that the app doesn't seem to work. Whenever I try to start watching a film the program stops to respond, I can't do anything anymore and after a few seconds the Error Report message shows up ("Watch is not responding. Would you like to send an error report to HTC/ This will help us improve our products.")
I have sent the error report a few times, but nothing changes. The screen stays black, until I kill the app.
Any ideas how to resolve this problem? I really wanted to use HTC Watch tomorrow for my flight and I paid like 20 quid for films now and I just can't use them. Alternatively, is there a way to get my money back? I don't want to pay for a service I can't even use.
Thanks in advance for your help!
Can you uninstall/reinstall it? (sorry not sure myself).....
No, I can't.
Already tried deleting Data and Cache. Problem persists.
HTC watch app not working on the HTC Ones X
I have the same problem on T-mobile UK. I returned my frist phone but the problem persists with a new phone which seems to have the latest software version. You can certainly pay for movies without any problems!
Trailers can be played without any trouble... but the screen goes blank when you try to play a downloaded Watch movie followed by an "application not responding" error message. You have kill the app on task menu to end it.
Neither HTC not T-mobile were any help at all and I am currently trying to get my money back from HTC... they have been passing me around departments for the last 2 months. I now have a complaint registered with their "customer care" team. They were supposed to have processed a refund 1 month ago but I am still waiting.
I am new to this forum and not an expert user. I have not modified my phone but it does have NHS security protocols automatically applied as I use the NHS exchange active server to sync calanders and contacts etc.
I have no idea if this is the cause of the problem.. I suspect it has something to do with the T-mobile ROM (I recall a problem watching you tube on the windows mobile HD2 that was only fixed on later editions).
If any one has had similar problems and found a way round this I would be grateful for your help. I too have tried deleting the cache and data from the app.
... incidentally the HTC Hub service is also not working now the error message reads "unable to connect to the HTC sense server. Please try again later".
I use Watch quite a bit; in fact I watched the Truman Show for $.66 last night via Media Link on a TV. HTC's gone nuts over DRM in Watch. Here are some things to check:
1) Is your Watch account on the phone aligned with your online HTC account(s)? While you can't change Watch via the web, I'd imagine if the accounts aren't sync'd correctly that could be an issue.
2) Have you tried doing setup, entering your payment info, purchasing something, and starting to view it all while on Wi-Fi? Watch syncs info via the Internet multiple times during the setup and purchase process. If there's something funky between your carrier's network and Watch maybe doing the first purchase/viewing via Wi-FI would help.
3) After you've downloaded something, you have to be connected to the Internet (via cell or Wi-Fi) to actually start playing it. You have 24 hours to view something and when you first go to play it Watch contacts the mothership to start the counter. You can't play anything you've downloaded until the counter starts. I learned this the hard way by trying to play some downloaded videos in flight mode while at 30K feet.
Here's some info from HTC's website in case it helps...
http://www.htc.com/help/www/howto_iframe.aspx?id=157315&type=1&p_id=444
---------- Post added at 01:31 PM ---------- Previous post was at 01:15 PM ----------
I thought of something else. Did any of you unlock your bootloader and root the phone? A lot of DRM-dependent apps don't work on rooted phones. I could easily see Watch being one of them.
Add me to the list. So frustrating that HTC has made sure that the billing portion of HTC Watch works (the app bills my credit card flawlessly with never a problem)...but I have never been able to watch any movies that I have rented.
Is there an e-mail address that you folks have been using to contact the HTC Watch division?
htc watch
- if your bootloader is unlocked, HTC Watch will not work. .. just a reminder I'm using HTC Watch with no problems- loving it with the media link
I don't even have HTC Watch on my One X. I don't really use it, but just noticed that.
Sent from my HTC One X
I finally got a refund from HTC after 3 months of chasing. There is no direct line from customer to the watch team. You have to escalate a complaint to the customer care team. If you are persistent they will open an email link to their tracked customer care log via a reference number... At this stage your messages will get replies.
From here it still took nearly 2 months to be reimbursed.
Do try [email protected].
Without a case number they may not respond.
Good luck.
Sent from my HTC One X using xda app-developers app
I know what the issue is their is a new its with 4.0.4 rolling out today although I do not have mine in the UK you will get the new HTC watch 2 I don't have any info on it but this may be the reason if you have playback issues sign in on the new HTC watch and try watching them on their
Sent from my HTC One X using xda app-developers app
Related
Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam
Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.
Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.
I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam
I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.
Also can you connect the device to the internet via the PC, like windows mobile ?
That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.
Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.
I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
Click to expand...
Click to collapse
same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.
All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.
I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.
i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.
But it happens to me with free apps too.
tito kastros said:
But it happens to me with free apps too.
Click to expand...
Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.
I have a annoying problem with the inbuilt Google Talk app on my Desire.
When I turn the screen off Google Talk disconnects from the server and I don't receive any new messages until I turn the screen back on. Google Talk displays a message saying "Lost connection to server. Messages will be sent when online".
I have "always-on mobile data" active in my network settings. Have tried to disable the automatic away status and even resetting the phone to no avail. I have also created a new Google account and that hasn't helped either.
I use my phone on the Aussie 3 network. Can anyone else with Desire on the Aussie 3 network tell me whether or not theirs is doing the same? Also my Desire is the Aussie Telstra branded one.
Just to note the only way I can use Google Talk properly is if I use eBuddy. eBuddy does not disconnect when the screen is off.
Hi danielhtc,
How did you go with solving this problem?
I too have a HTC Desire and use the 3 network in Brisbane. All was working fine with Google Talk up to a few weeks ago when I started noticing that I would just loose connection. Not sure if the problem started immediately after the Froyo update, I wish I paid more attention now.
Using the GTalk Service App from the market I see that I'm loosing connection all the time. At first it appeared to be random, and know it is almost everytime the phone screen locks.
I spent hours trawling the net and still have no answer. I have flushed the cached data for Talk, Factory reset the phone and even tried a new Gmail account with a factory reset of the phone, all to no avail.
I've talked with 3 and they calim they can't do anything to help me figure out what is going on as it not a 3 Australia supplied handset so no guarantees etc..
Strange thing is that it was working fine for months, and then all at a sudden problems... At the moment my money is that 3 has done something to their data network, however it still could be an issue with the phone. Unfortunately until I can try my account with a new Desire I wont know for certain.
galeap
Hi All,
Just tried buying an app from the marketplace and got this message:
"Can't get this info right now, please try again later"
I just spent about an hour searching various forums, and there seems to be a real difference of opinion about what this message means. Some posters suggest that it indicates a problem at MS's end (i.e. they're doing maintenance, something is wrong with Windows Live etc), and so the best thing to do is sit tight. Others seem to think it is user problem, and you need to reset the phone, clear the history in IE, turn on/off cookies in IE, etc... Given I didn't change anything on my phone and this just started happening for no obvious reason, I'm inclined to think its an MS problem. Anyone else dealt with this? Advice would be helpful as I don't want to waste time trying all the suggested solutions online...
I have two devices (Trophy). One is OK, but the other the same that you. All are update with the february update...
Just spoke with Microsoft support and they weren't very helpful. Suggested it might be something to do with the IP address the phone is using (I'm currently in Canada, although my Windows Live / Zune account is in the US). That doesn't really make sense to me, as I have been using the phone in Canada since the Feb update with no problems - why should it suddenly have a problem with the IP address? Also, I can still use my Zune Pass...
Sorry my english. I uninstall all aplications with updates in marketplace in the device that not connect. But remains one: Xbox Live Extras. With this device I can't connect to Xbox live. ¿Can you connect to Xbox live? The another device that it's right connect without problems...
Today it works... This night made changes in the profile of XBox Live... But I dón't know if had been casuality...
I have the same problem with my hd7, in spain, since this afternoon i cant buy anything on the market place... xbox live works, zunepass works but no market i cant get nothing even free stuff does not work... any ideas?
Count me in on the Market app install problem. Been trying all day to install some apps and they won't. I get the same message as the OP.
quantum on att here. same problem off and on. i find that if i wait for a few seconds (as if to have the marketplace dumbware to finish loading), and then tap "install" it usually goes through. when it goes through, it says "purchasing" rather than showing only the dots.
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
BenJG said:
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
Click to expand...
Click to collapse
Not mine. Still 7004
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Seiya said:
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Click to expand...
Click to collapse
The Market seems to be working now. Apps are now installing.
Can anyone else confirm that the problem has now resolved itself? I'm not all that eek to hard reset my phone again and go back to my original live account if it's not going to make a difference...
I just got this problem now! grr, hard reset for no reason, ffs!
Hard reset and set up with US-based account. All working perfectly again. I suspect this problem has something to do with our Live accounts at Microsoft's end. If it happen to me again, I think I'll just wait for things to (hopefully) resolve themselves.
I was having this issue for a week now and fixed it today about 5 hours ago actually. I was looking to see what I may have done recently to cause the issue and I had cookies disabled. Once I re-enabled it, everything worked again.
Well it Works for me again...
Sorry for the shameless self promotion. But my Security app Root Defense has been thoroughly tested on the Nexus 7 and unlike any other security app out there, it will allow you to continue to track your phone even if it gets wiped or a hard-reset by a thief.
It's almost impossible to lose your phone and it's completely free.
It requires that your phone be rooted (as most peoples are on XDA)
Please try it out and rate and comment on Google Play if you like it.
The Google Play page can be found here:
https://play.google.com/store/apps/details?id=com.unfairware.rootdefense&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS51bmZhaXJ3YXJlLnJvb3RkZWZlbnNlIl0.
The XDA homepage can be found here:
http://forum.xda-developers.com/showthread.php?t=1775488
chetstriker said:
Sorry for the shameless self promotion. But my Security app Root Defense has been thoroughly tested on the Nexus 7 and unlike any other security app out there, it will allow you to continue to track your phone even if it gets wiped or a hard-reset by a thief.
It's almost impossible to lose your phone and it's completely free.
It requires that your phone be rooted (as most peoples are on XDA)
Please try it out and rate and comment on Google Play if you like it.
The Google Play page can be found here:
https://play.google.com/store/apps/details?id=com.unfairware.rootdefense&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS51bmZhaXJ3YXJlLnJvb3RkZWZlbnNlIl0.
The XDA homepage can be found here:
http://forum.xda-developers.com/showthread.php?t=1775488
Click to expand...
Click to collapse
Does it try to connect to every available wifi network around it? Like if it's not connected after being stolen and detects a wifi network will it connect to it and send data?
atticusmas said:
Does it try to connect to every available wifi network around it? Like if it's not connected after being stolen and detects a wifi network will it connect to it and send data?
Click to expand...
Click to collapse
No, but thanks for the suggestion. It currently caches data offline and as soon as a WiFi or cellular connection is made, the application uploads the data.
This is fantastic
Would it be possible to log which apps are used on the device?
I'm currently trialling Airwatch for a project I'm working on for a fleet of phones and tablets. From what I've tested so far, I'd like to recommend a switch to your solution.
Looks pretty cool. I just bought Cerberus, but would give this a go if I hadn't done that.
Sent from my Nexus 7 using Tapatalk 2
I'm still a fan of lookout
Sent from my Nexus 7 using Tapatalk 2
This looks very impressive!
What I want to know is HOW does it work??
Billy
Sent from my Nexus 7 using Tapatalk 2
looks like a good product. Will give it a try. Contrary to what you have said, other apps CAN survive a system reset or wipe of the phone. you can also embed Cerberus in the rom so that it survives a system reset and you can also hide it and make it look like a system app in the tasks list.
What i like about this product though is how it can track calls, and sms etc. Though this does obviously raise some privacy concerns with all this info being stored on a third party server.
Sent from my Nexus 7 using xda premium
---------- Post added at 11:10 AM ---------- Previous post was at 11:06 AM ----------
Jeepfreak, It embeds itself in the system so that it is treated as if it is a program that came with the phone or tablet. In effect, it injects itself into the rom of the phone (hence the need do root to install). this way out will still be they if you reset the phone.it will not survive the rom being replaced though i assume, which is the same limitation on other apps of this type.
Sent from my Nexus 7 using xda premium
Im a fan of lookout, had no problems but my trial is running out and not sure how good the free version is.
uberNoobZA said:
does obviously raise some privacy concerns with all this info being stored on a third party server
Click to expand...
Click to collapse
I'd rather have my device stolen and wiped than trust a third party.
At £200 the N7 is almost disposable.
Looked at the title and thought... Avast... happy with it, and have no plans on losing something this big. I have mine in an auto on/off case. If the secret code isn't entered in 15 seconds, my N7 starts smoking and disintegrates.
New version just released, check our main thread for details.
http://forum.xda-developers.com/showthread.php?t=1775488
Version 3.1 released!
Change log includes:
* Fix for calls not being recorded bug
* Fix for auto-update can cause auto-uninstall of itself.
* Fix for phones not attaching after install
To ensure your auto-updater is working probably and you weren't affected by the auto-uninstall of program from update bug, please download the latest version from our first post or directly from the market.
Cerberus does the same and has longer history.....so many features....
maysider said:
Cerberus does the same and has longer history.....so many features....
Click to expand...
Click to collapse
No it doesn't, Cerberus tries to save money by not having a database store your information. This is one of the major differences.
What this means to the end user is the following:
If your battery is dead or the phone is off, you cannot see where your phone was a little while ago or see any of your logs. The map will show the location of the last time you manually told it to check and logs will only pull if the device is on.
Root Defense Keeps a copy online and automatically updates background info. This means you'll be able to see where it was right before the battery died or was turned off. Also, all the logs would still be available to look at.
Another major difference is that Cerberus only sends a copy of your SMS or calls logs where Root Defense records them in real time. This is pretty major because if I have Cerberus on my kids phone and they call or text someone they shouldn't, they just have to delete the message of call log and Cerberus would never know. With Root Defense logs can't be wiped.
This is useless, unless your N7 is taken back to a wifi hotspot you have previously allowed it's not going to report back.
Nice idea but only useful for phones
If I stole a N7 the first thing I would do is wipe the rom.
This will only catch a complete idiot and you would be one too for letting your N7 out of your sight.
No security software of this type will be any good unless CWM finally gets password locking.
Shame on the OP for spamming his app when he's already got a dedicated thread for it.
hoosbude said:
This is useless, unless your N7 is taken back to a wifi hotspot you have previously allowed it's not going to report back.
Nice idea but only useful for phones
If I stole a N7 the first thing I would do is wipe the rom.
This will only catch a complete idiot and you would be one too for letting your N7 out of your sight.
No security software of this type will be any good unless CWM finally gets password locking.
Shame on the OP for spamming his app when he's already got a dedicated thread for it.
Click to expand...
Click to collapse
That is pretty harsh, the OP can post anywhere it is appropriate.. and this is one of those places. Also, you overestimate the intelligence of criminals- half of the people on XDA can't flash a rom, why would a random criminal know how? How to go into settings and perform a full wipe maybe.. but that would leave the software on the device.
Eventually they will connect to internet.
Cerberus and avast (and other apps I am sure) can also survive wipe / hard reset. As long as the rom is not flashed, the app stays installed. Cerberus stores very little data which is why it has a once off cost only.
Different pricing models provide different services. At their core, all of these types of apps do pretty much the same thing, but let's try and stick to the facts when saying which can and which can't do things.
Sent from my Nexus 7 using xda premium
Hello guys and girls,
I've been using the unofficial Amazon Video app (the one pulled from a Sony TV that's been floating around) for a while now and it worked pretty much OK (except for the functions triggered by the 4 coloured buttons).
But, because the update to Nougat, I decided to ditch the old app and use the one included with the update. Until my wife pointed out some obvious problems:
1. When the Shield goes to sleep (like when pausing the movie to go pop some more corn) the new Amazon Video app is closed. Restarting the movie implies restarting the app and navigate to the movie again. This was not the case with the unofficial app.
2. When restarting the movie, it is rewinded some 30 - 60 seconds, which is a little too much, especially when you've just seen that part 5 minutes earlier. This was not the case with the unofficial app.
3. The parental control seems to be active this time around. For example some episodes of Two and a half men need the pin code every time they are started and restarted. Problem is that we wouldn't need this feature at all, but cannot be disabled. Again, not the case with the unofficial app.
Have you noticed these quirks? Are they annoying to you too?
Sadly the old thread seems to have been deleted so I cannot recover the unofficial Amazon Prime Video app...
Wish you a great day!
I can't even get my Amazon Video app to load. I just get error message 1066 (this one) and all I can do is go back to the home screen
Amazon CS just denied that the Shield TV supports Amazon Video and Manuel Guzman from Nvidia can't pick up my error feedback, so no help really.
Andy4Shurr said:
I can't even get my Amazon Video app to load. I just get error message 1066 (this one) and all I can do is go back to the home screen
Amazon CS just denied that the Shield TV supports Amazon Video and Manuel Guzman from Nvidia can't pick up my error feedback, so no help really.
Click to expand...
Click to collapse
Just outta interest... And as I ran... (Well more like scatterbrained), also running into this Problem with Amazon. I would ask if your not running some kind of Proxy Service \ VPN App?
I happen to be currently using Keep Solids VPN, as it was One of the first such Apps to have appeared in the TV PlayStore. It worked better under Lollipop. But, I suspect the quriks with Nougat will improve a bit further down the road.
The uphsot of all this is, is if I forget to turn this Service back off again latter on, when I want to browe a bit on the Amazon App. It runs into nearly the same conditions such as you've described. Save being very, very lagy, and slow. When it actually does try to do something other than landing on a Black Screen.
I am using no proxy or VPN. There's no need for one or the other with the German Amazon Prime Video.
Ichijoe said:
Just outta interest... And as I ran... (Well more like scatterbrained), also running into this Problem with Amazon. I would ask if your not running some kind of Proxy Service \ VPN App?
I happen to be currently using Keep Solids VPN, as it was One of the first such Apps to have appeared in the TV PlayStore. It worked better under Lollipop. But, I suspect the quriks with Nougat will improve a bit further down the road.
The uphsot of all this is, is if I forget to turn this Service back off again latter on, when I want to browe a bit on the Amazon App. It runs into nearly the same conditions such as you've described. Save being very, very lagy, and slow. When it actually does try to do something other than landing on a Black Screen.
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Click to collapse
I do have VPN Unlimited installed but as I'm in the UK I have it disabled for Amazon Video as it's not needed.
Humm odd I'm from Germany (w/German Amazon), but am using VPN Unlimited, to purloin such Services, such as the BBC iPlayer, and as many US Catch-up Services that do NOT require a Cable Sub Login, to access it. Everything is working more or less.
Like I said sometimes I forget that I have it enabled to watch say iPlayer, than shut it down to play some Game or other. Than decide I go watch Some Top Gear um.. The Grand Tour, only to wonder what the heck was wrong with Amazon, and why it wouldn't load up, or if it did manage to load up. Why it would just sit and spin, till it timed out, with some Error. Which was near enough to the Ops Error Code. But I can't say if it was that very exact Code, or not.
It's about this time when I remember that I did in fact still have my VPN turned on. Once I go to the VPN Unlimited App, and then proceed to turn it back off again. It's at that moment when Amazon starts working for me again.
Ichijoe said:
Humm odd I'm from Germany (w/German Amazon), but am using VPN Unlimited, to purloin such Services, such as the BBC iPlayer, and as many US Catch-up Services that do NOT require a Cable Sub Login, to access it. Everything is working more or less.
Like I said sometimes I forget that I have it enabled to watch say iPlayer, than shut it down to play some Game or other. Than decide I go watch Some Top Gear um.. The Grand Tour, only to wonder what the heck was wrong with Amazon, and why it wouldn't load up, or if it did manage to load up. Why it would just sit and spin, till it timed out, with some Error. Which was near enough to the Ops Error Code. But I can't say if it was that very exact Code, or not.
It's about this time when I remember that I did in fact still have my VPN turned on. Once I go to the VPN Unlimited App, and then proceed to turn it back off again. It's at that moment when Amazon starts working for me again.
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It wasn't my VPN as I was disconnecting that but you got me thinking... I had a DNS service that I set up ages ago (and in fact don't even use) but it was still set in my static IP configuration in network settings!! I reset my network back to dhcp and it works now so THANK YOU so much. Amazon CS were useless and the the error message didn't tell me much at all.