I just got a AT&T note 5 2nd hand and it is using N920AUCU1AOGG firmware.
When I plug it to my computer, my computer didnt recognized it even I had installed SmartSwitch or Kies.
Similar Odin could not recognize it
When I plug my Note 5 from Verizon, my computer have no problem with it.
I tried on 2 computer (Windows 10 / Windows 7) with same results. You can see the F.W version from my attachments
Can someone advise?
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I've searched google/xda and no one seems to address this very clearly.
I was having problems connecting my SGSIII via USB to my computer(s). Yes, I was using the cable that came with the phone. When trying to simply transfer files via USB (MTP or PTP) windows would not recognize the phone and a message saying "usb device has malfunctioned" popped up from the notification area of the taskbar. I had all of the drivers installed. I tried connecting the phone to my laptop (thinkpad) and desktop (homebuilt) computers, which were both win7 64bit. I tried every single USB port of each computer. Sometimes the device would show up in my computer, but I couldn't access any of the files. I was able to get odin to recognize my phone, however, and (foolishly) tried to flash a rom to my phone. Odin would fail every time at a different point in the process. I was stuck with a phone that would not bootup.
Then, I tried a computer (old dell, win XP) at work. I tried to flash the rom with Odin again. On the third attempt it worked! (after changing to a back (instead of the front) USB port) It was a big relief that I didn't brick my phone. Also, with this computer I could connect to my phone via MTP or PTP. I thought, therefore, that the problem was win7. So, I went back, installed win XP on my computer at home. This computer would still not play nice with the phone. (USB device malfunctioned error appeared again.) So, if you're having problems try a different computer. I had to try 3 before I found one that worked.
TL;DR: Try a different computer and different USB ports on that computer before you give up on connecting your phone to a computer via USB.
Finally, I NEVER had these problems with my HTC Hero, or HTC Evo. The phone would connect to ANY computer or ANY USB port. This was true for transferring files and for ADB also. With my S3 I'm transferring files by removing the SD card and connecting that to my computer. Kind of a pain in the ass. Thanks samsung.
i have a windows 8 and my PC cannot detect my phone at all. when i connect my usb cable to my PC it charges it but nothing else. ive tried both the htc and samsung usb cable. the phone detects fine on my older PC. i'm not really sure on what im supposed to do now.
Try installing the Windows 7 drivers from here http://developer.android.com/tools/extras/oem-usb.html
I know you‘re on Windows 8 but I think the drivers should work fine
I get the following error
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 11 or higher, or Samsung USB Driver for Windows XP, or Android file transfer for Mac OS must be installed (see www.microsoft.com or www.android.com/filetransfer)
when I connect my note 2 to my pc via usb. I also have a white note 2 that was connecting without a problem earlier today.
I've tried installing Samsung Kies, installing the Samsung USB Driver for Mobile Phones v1.5.14.0 with no luck. Let me know if you guys have any suggestions.
Stupid Samsung Drivers not working. Tried everything!
i just started having this issue out of nowhere as well. WTF? I've tried over and over to install the drivers and nothing is working. This is driving me crazy and I can't seem to fix it. My wife's S3 will no longer connect as well.
HELP!
M1ke101 said:
I get the following error
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 11 or higher, or Samsung USB Driver for Windows XP, or Android file transfer for Mac OS must be installed (see www.microsoft.com or www.android.com/filetransfer)
when I connect my note 2 to my pc via usb. I also have a white note 2 that was connecting without a problem earlier today.
I've tried installing Samsung Kies, installing the Samsung USB Driver for Mobile Phones v1.5.14.0 with no luck. Let me know if you guys have any suggestions.
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What is needed to connect the Tab Pro 12.2 to Windows 7 via USB? When I attempt to connect Windows doesn't recognize that a device is plugged in at all. I can't find a setting anywhere on the tablet to enable USB connection.
Things to know:
I've installed Kies 3 on the computer but it doesn't recognize the tablet being plugged in either.
I've installed the Samsung USB driver.
I've successfully connected the Tab Pro when in download mode since I was able to root it.
USB debugging is turned on (also tried it with debugging turned off).
Android 4.4.2, build number KOT49H.T900UEUAND4 (rooted)
What am I missing?
Unplug the tablet from your pc. In Kies 3, under Tools, reinstall usb drivers. Reboot pc. Connect the tablet to usb. See if that gets it working.
Sent from my SM-P900 using Tapatalk
dodo99x said:
Unplug the tablet from your pc. In Kies 3, under Tools, reinstall usb drivers. Reboot pc. Connect the tablet to usb. See if that gets it working.
Sent from my SM-P900 using Tapatalk
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Click to collapse
Thanks for the suggestion. Still no joy. It's like there's no MTP driver or something. When I plug it in to the USB port the tablet recognizes it as it "dings" and tries to charge (it can't because the USB port doesn't supply enough current). However, the pc never makes a sound and doesn't recognize any thing's been plugged in.
Is there some setting I'm missing on the tablet?
Sent from my SM-T900 using XDA Free mobile app
I doubt it's the tablet. Probably a driver issue with windows. Try a different cable (usb 2.0 or 3.0) and usb port on the pc
Sent from my SM-P900 using Tapatalk
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I have had this issue with my Galaxy TabPro 8.4 (similar device). Why don't you try reinstalling the software and drivers on your computer. Also, have you tried a different USB port? These simple techniques have solved the problem. Seems like a problem with your drivers.
Restart your device as well. A simple restart can clear issues.
im having the exact same issues, reinstalled windows, now i cant get my tab to connect ... tried different ports I finally got it to show up as an MTP device but computer doesnt like that one bit.
worked for me (Samsung tab pro)
had the same problem, all i did was shut down my tablet and start it back up (not restart option but actually shut down one) then it popped back up on my laptop as connected.
i think it has to do with the batt. not being able to charge on the laptop and it just over looks it........braking it down Barney style .
I apologize if this isn't the proper forum.
I had a Samsung Galaxy S3 (The non LTE version) with T-Mobile. I have used the KIES 3 software to backup my phone.
I got a Samsung Galaxy S4 (the M919 model) with T-Mobile.
First, I connected the phone to my Win7 64-bit Home Edition pc with the same Galaxy S3 USB cable. It charges, and I hear the "boo-beep" and Windows 7 says it's installing device software and then comes back and says "unknown device" installation failed. In Device Mangler, it shows up under USB controllers, for some reason as "unknown device".
Okay, so I reinstalled the Samsung USB drivers.
No go
I used the actual S4 cable that came with the phone.
No go.
I have done the debug USB mode. No go.
I have verified that the MTP protocol is used (vs. Camera) and that it's set to MTP+ADB
I've switched back and forth to camera vs. MTP
Windows seems to detect the USB signal in that it knows when it's plugged in and when it's not, but it seems to IMMEDIATELY (and I mean very very fast, like under 1 second) "find" it always as a USB controller -> Unknown Device
So, I've tried my laptop. windows 7 64-bit. Same thing.
I had a spare pc around, so I even reformatted the drive and put a fresh copy of windows 7 on it. Same thing.
I've manually installed the Samsung drivers (without KIES). Still no go.
So I guess my questions:
1) Is there some other method to verify USB port is working properly? (like can you connect it to something else and have it work)? I'm assuming it's good since not only does it charge, but it at least is attempted to connect with Windows 7
2) I've got 2 more cables ordered --official Samsung ones--just in case
3) Can you root and unroot a phone without USB? It seems they all require USB drivers, and ODIN to work. I ended up having to manually backup the S3 via GCloud or whatever to get my stuff transferred over.
Oh, I also have an SD card in the phone.
Yes, I tried unmount it, and even removing it, rebooting, etc. Still no go.
I am trying to find an XP machine to see if that works any better.
thank you.