I've searched google/xda and no one seems to address this very clearly.
I was having problems connecting my SGSIII via USB to my computer(s). Yes, I was using the cable that came with the phone. When trying to simply transfer files via USB (MTP or PTP) windows would not recognize the phone and a message saying "usb device has malfunctioned" popped up from the notification area of the taskbar. I had all of the drivers installed. I tried connecting the phone to my laptop (thinkpad) and desktop (homebuilt) computers, which were both win7 64bit. I tried every single USB port of each computer. Sometimes the device would show up in my computer, but I couldn't access any of the files. I was able to get odin to recognize my phone, however, and (foolishly) tried to flash a rom to my phone. Odin would fail every time at a different point in the process. I was stuck with a phone that would not bootup.
Then, I tried a computer (old dell, win XP) at work. I tried to flash the rom with Odin again. On the third attempt it worked! (after changing to a back (instead of the front) USB port) It was a big relief that I didn't brick my phone. Also, with this computer I could connect to my phone via MTP or PTP. I thought, therefore, that the problem was win7. So, I went back, installed win XP on my computer at home. This computer would still not play nice with the phone. (USB device malfunctioned error appeared again.) So, if you're having problems try a different computer. I had to try 3 before I found one that worked.
TL;DR: Try a different computer and different USB ports on that computer before you give up on connecting your phone to a computer via USB.
Finally, I NEVER had these problems with my HTC Hero, or HTC Evo. The phone would connect to ANY computer or ANY USB port. This was true for transferring files and for ADB also. With my S3 I'm transferring files by removing the SD card and connecting that to my computer. Kind of a pain in the ass. Thanks samsung.
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Hey, guys. I've tried everything to get my phone to mount to my Mac and it just won't happen. Here's what I've got so far:
1. I have Snow Leopard 10.6.6 on an iMac 27", 2.66 GHz i5, 4GB RAM. I'm running stock DI18, but I do have it rooted from oneclickroot method that I did on my roommate's PC.
2. I've tried multiple USB cables plugged directly into the back of my iMac. Even the USB cable that came with the phone. Phone was never recognized by my iMac.
3. Tried Debug mode, keeping the screen on checked, tried mounting... not recognized.
4. Tried re-formatting my SD card, debug mode, tried mounting.... Still nothing.
5. I can unmount the SD card, put it in an adapter, plug it into my iMac, and it will THEN recognize the SD card. But not when it's mounted in my phone.
What else can I try? NOTHING is working here. Is there something I can work with in OSX or some command I can run in Terminal? Any suggestions? Thanks!
I'm on the phone with Sprint's Advanced Technical Support and they're baffled.
It works when I hook it up to my roommate's computer with Vista 32-bit. It recognizes the phone on my Mac when I plug it in to mount. However, you never see the phone in Finder.
Is there any command I can run in Terminal to see if it's mounted?
Try restarting your comp or logging in/out.
Sometimes it doesn't show up for me in finder either, but will after I restart it.
I tried that too. Both Sprint and I are baffled as all hell. I've tried 3 separate USB cables as well. I'll try my roommate's Macbook Pro when she gets home.
i've seen you tried all these different cables ect.. but did you happen to try any different usb ports on the mac? (never stated if you did so or not). Just throwing out suggestions. sometimes in panic you forget the simple things! Good Luck
Ok so I am trying to plug my phone into pc using usb cable so i can use odin. But my computer doesn't recognize my device. I've tried everything from uninstalling the drivers and reinstalling them restarted pc and phone. nothing works i did get it to read one time and was able to access my sd storage and then i tried to go into download mode and i plugged in usb cable and it didn't recognize so i got out of download mode and it didn't recognize the phone again. Then i plugged in my girls evo and it reads the phone all the time. Is there something wrong with my epic then? how can i fix that problem. seriously getting frustrated!!
Try not to double post. We will get to your issue eventually. Refer to the other case, as it has potential solutions available for your issue.
(I've dealt with this as well.)
Let me start by saying I have read dozens of threads on connection issues from the original galaxy to the s2 and none of them have worked. Here is my problem. When I plug in my phone I get a MTP connected dialogue box but kies will not recognize my phone and odin won't recognize my phone in download mode. My computer's device manager doesn't even show drivers installed or any yellow triangles at all. As a matter of a fact, my computer does NOTHING when I plug in my phone. No installing drivers dialogue box or anything. I have tried manually mounting usb storage mode to no avail. I can not transfer files, root my phone or do anything. I'm running stock EK02. Also, with usb debugging box checked my phone just charges with no pc connection at all. with usb debugging unchecked it will show the mtp connected but my computer doesn't show anything
Here is what I've tried:
Installing and reinstalling kies about a dozen times.
uninstalling and reinstalling samsund drivers
rebooting my phone
tried different computers
I EVEN BOUGHT A NEW COMPUTER (brand new nothing installed)
Then I bought a new usb cord
restarted my computer several times
checked then unchecked usb debugging just in case
Please Help, I'm completely stumped......
I can get on multiple chats for anyone interested (gtalk, facebook, irc, whatever) or take responses here. thank you in advance.
--------------------------
UPDATE: so it was the USB cord the while time. Apparently you should really only use the USB cord that came with the phone, which I lost and had to borrow from someone else.
Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
tomasitoc said:
Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
Click to expand...
Click to collapse
since you install the drivers into multiple computers and tested them all... it might be your phone.
First can you give more detail on what happens when you plug your phone in? Does your computer make any sounds or searches anything?
ALSO Try installing kies.
if that doesn't work either... looks like you need a warranty exchange
Try using an oem Samsung usb to micro usb cable. I had this problem with my Samsung Galaxy Epic a while back. Everytime I used a generic cable lying around my computer would not recognize my phone. When I used a Samsung cable it worked. Your computer should automatically identify your phone using the right cable. If not re-install them and don't forget to restart your computer before attempting to connect to your computer again. Good luck.
I've had this problem too.
Initially I had kies installed and had to launch the program to access the two 'mounted' removable drives.
I assume the drives mount, but you can't access the drives?
If that's the case, look on the phone and pull down the status bar and check to see if it sees the USB connection. Select that, and allow it to connect as USB storage.
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
tomasitoc said:
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
Click to expand...
Click to collapse
you probably didn't give it enough time for the pc to actually install the needed components.. it takes a good 5-10 mins for everything to finish installing
I'm faced with the same problem. Only different is, as soon as it shows connect to usb from the notification bar if goes away. I tried the usb tool in wireless but still wont work. I tried the samsung cable as well
know it sounds dumb, but have you rebooted lately? mine wouldnt recognize the sd card when plugged into comp....rebooted....all is well
I was trying to transfer some files to my phone through a USB cable today, but the phone was not recognized by the PC at all (Even though it was working a week or so ago). I had some issues before with the cable needing to be still in a certain position or it would disconnect from the PC, so I tried using another USB cable which didn't work either (I tested both USB cables with another device, and both cables were working and the other device was recognized by the PC).
I also updated the USB drivers on my PC with the official drivers on the ASUS support page, and tried putting my phone in fastboot and recovery mode, but both were still not being recognized by my computer. My phone still charges properly, but I am wondering if the USB port got damaged somehow so that it can't connect to a PC anymore?
pyroshroom said:
I was trying to transfer some files to my phone through a USB cable today, but the phone was not recognized by the PC at all (Even though it was working a week or so ago). I had some issues before with the cable needing to be still in a certain position or it would disconnect from the PC, so I tried using another USB cable which didn't work either (I tested both USB cables with another device, and both cables were working and the other device was recognized by the PC).
I also updated the USB drivers on my PC with the official drivers on the ASUS support page, and tried putting my phone in fastboot and recovery mode, but both were still not being recognized by my computer. My phone still charges properly, but I am wondering if the USB port got damaged somehow so that it can't connect to a PC anymore?
Click to expand...
Click to collapse
uninstall and reinstall the drivers. Ensure that phone is not connected during the process.
also have you upgraded your pc os ? if yes then its a little cumbersome to get the same working...
i changed from stock to cm, it is showing well now ... using RR now
Is your phone encrypted? If so you need to unlock in order for your pc to recognize it.
Thank you both of you for the help, unfortunately, my phone was not encrypted so there was no need to unlock in order for it to be detected. Uninstalling and reinstalling the drivers didn't work, and my PC was already on windows 10 since a few months ago. I would also prefer sticking to the stock ROM for this phone for now since they keep coming out with updates.
In addition, I tried using a USB OTG cable to see if the phone could detect the USB drive and my phone couldn't (it has worked before, and my old Galaxy Nexus could still detect it). I also tried plugging my dualshock 3 into the phone, and it also couldn't be detected (also had worked before).
It looks like it's actually a hardware issue and my only option is to RMA it now. I'll have to do it at a time when I don't need my phone as much or when I am not as busy.
PS: In case anyone else has this issue in the future, quick charging also no longer works
zenfone2 I also experienced that, and I have tried several ways, but remains unchanged. I was dizzy today :crying: