[Q] Can't connect Tab Pro 12.2 to computer via USB - Galaxy Tab Pro 12.2, 10.1, 8.4 Q&A, Help & Trouble

What is needed to connect the Tab Pro 12.2 to Windows 7 via USB? When I attempt to connect Windows doesn't recognize that a device is plugged in at all. I can't find a setting anywhere on the tablet to enable USB connection.
Things to know:
I've installed Kies 3 on the computer but it doesn't recognize the tablet being plugged in either.
I've installed the Samsung USB driver.
I've successfully connected the Tab Pro when in download mode since I was able to root it.
USB debugging is turned on (also tried it with debugging turned off).
Android 4.4.2, build number KOT49H.T900UEUAND4 (rooted)
What am I missing?

Unplug the tablet from your pc. In Kies 3, under Tools, reinstall usb drivers. Reboot pc. Connect the tablet to usb. See if that gets it working.
Sent from my SM-P900 using Tapatalk

dodo99x said:
Unplug the tablet from your pc. In Kies 3, under Tools, reinstall usb drivers. Reboot pc. Connect the tablet to usb. See if that gets it working.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Thanks for the suggestion. Still no joy. It's like there's no MTP driver or something. When I plug it in to the USB port the tablet recognizes it as it "dings" and tries to charge (it can't because the USB port doesn't supply enough current). However, the pc never makes a sound and doesn't recognize any thing's been plugged in.
Is there some setting I'm missing on the tablet?
Sent from my SM-T900 using XDA Free mobile app

I doubt it's the tablet. Probably a driver issue with windows. Try a different cable (usb 2.0 or 3.0) and usb port on the pc
Sent from my SM-P900 using Tapatalk

Reply
I have had this issue with my Galaxy TabPro 8.4 (similar device). Why don't you try reinstalling the software and drivers on your computer. Also, have you tried a different USB port? These simple techniques have solved the problem. Seems like a problem with your drivers.
Restart your device as well. A simple restart can clear issues.

im having the exact same issues, reinstalled windows, now i cant get my tab to connect ... tried different ports I finally got it to show up as an MTP device but computer doesnt like that one bit.

worked for me (Samsung tab pro)
had the same problem, all i did was shut down my tablet and start it back up (not restart option but actually shut down one) then it popped back up on my laptop as connected.
i think it has to do with the batt. not being able to charge on the laptop and it just over looks it........braking it down Barney style .

Related

Galaxy SII not recognized by computer

Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
tomasitoc said:
Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
Click to expand...
Click to collapse
since you install the drivers into multiple computers and tested them all... it might be your phone.
First can you give more detail on what happens when you plug your phone in? Does your computer make any sounds or searches anything?
ALSO Try installing kies.
if that doesn't work either... looks like you need a warranty exchange
Try using an oem Samsung usb to micro usb cable. I had this problem with my Samsung Galaxy Epic a while back. Everytime I used a generic cable lying around my computer would not recognize my phone. When I used a Samsung cable it worked. Your computer should automatically identify your phone using the right cable. If not re-install them and don't forget to restart your computer before attempting to connect to your computer again. Good luck.
I've had this problem too.
Initially I had kies installed and had to launch the program to access the two 'mounted' removable drives.
I assume the drives mount, but you can't access the drives?
If that's the case, look on the phone and pull down the status bar and check to see if it sees the USB connection. Select that, and allow it to connect as USB storage.
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
tomasitoc said:
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
Click to expand...
Click to collapse
you probably didn't give it enough time for the pc to actually install the needed components.. it takes a good 5-10 mins for everything to finish installing
I'm faced with the same problem. Only different is, as soon as it shows connect to usb from the notification bar if goes away. I tried the usb tool in wireless but still wont work. I tried the samsung cable as well
know it sounds dumb, but have you rebooted lately? mine wouldnt recognize the sd card when plugged into comp....rebooted....all is well

Windows won't recognize t989

Hello all!
First: I promise I searched the forums and google as hard as I could!
I'm running AOKP JB with CWM, although the problem was present on stock ICS from T-Mobile.
Symptoms: Computer and phone will refuse to acknowledge any connection (nothing shows up in Device Manager), except the phone will still charge. If I do the "remove the battery with USB plugged in" trick, the first time I do it, it will recognize an unknown device, but kies and adb won't recognize it. If I unplug it and plug it back in, it'll go back to not acknowledging any connection.
I previously programmed it (when I was still running stock ROM) via ADB via WiFi, but I need to be able to use ADB via USB. Besides, I can't seem to get ADB over WiFi anymore.
When I plug it into a different computer (Win7), it will, however, recognize my phone.
Earlier this year, before I ever tried programming via WiFi, it connected to my Win8 machine with no problem. I don't think it's a problem with the wifi setup though because the ROM was reinstalled and of course I've restarted ADB in USB mode in the months since...
What I've tried:
Reinstalling Kies
Reinstalling Samsung USB drivers
[^]Restarting the ADB server
Updating ADB
Trying different USB cables
Trying different USB ports
Toggling USB debugging
Toggling MTP mode
The UART thing from the dialer
Restarting the phone and the computer (of course)
Checking to see if my computer's USB drivers need to be updated
The android terminal command "setprop persist.sys.usb.config mass_storage,adb"
Pulling and replacing the battery while connected via USB
Crying in a corner
If anyone can help me, it'd be greatly appreciated! I'm all out of ideas and Google is no longer helpful =/
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
krazierokz said:
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
Click to expand...
Click to collapse
I tried on my work computer that didn't have any samsung drivers and when the "unknown device" dialog popped up it didn't do anything or install anything, nor did it show up in Device Manager. Unplugging and replugging it back in did not reproduce the dialog box. Togged USB Debugging and still no dialog box saying it recognized it.
The thing with the samsung drivers is that they're self installing so even if it popped up in Device Manager, I wouldn't be able to manually update the drivers =/
I tried MTP both with and without USB Debugging, although it also gives the option for PTP.
At this point do you think I should unroot and go back to stock? It's not been recognized on three computers now! =[
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
foltz61 said:
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Both the stock cable and a generic cable.
Similar problem
Similar problem as the OP. And hi guys, it's nice to be on these forums.
My device, when I plug it in using the stock cable, doesn't even charge. It doesn't show up in device manager, nor does it give me a notification, or say it's unsupported and bear that yellow icon. I have tried using different USB ports, I have tried the toggling USB debugging, I have tried restarting phone, computer, and taking out battery. I have tried that PDA/MODEM dialer trick. I am using 4.1.2 Jellybean, not rooted. (that WAS my goal,, until I hit this roadblock) I have not connected it to the computer in the past, it's relatively new. I'm thinking the cable is bust.
Any suggestions would be appreciated. It charges fine through a wall outlet plug, be it generic or stock.
so guys ive come to a conclusion i think its something in the samsung usb cables try getting yourself a blackberry usb cable , TRUST ME !!! ever since i got my phoness etc... tablet and yadi yadi samsung usb cables have always seemed to give me problems i think its because they are multi data/charging cables and when using the blackberry usb cable i have never ever once encountered a problem with any of my phones sd/storage problems do yourself a favor and pick up one of those cables and you will be golden !! if not then i guess im the only lucky one :LOL here you go http://www.amazon.com/Blackberry-Travel-Adapter-Micro-Cable/dp/B004VMVSYK/ref=pd_sim_cps_2 5 bucks!
Edit also one more test boot into recovery and click in the advanced menu and see if mount usb works for you in recovery mode ??
FIX (try using a generic cable)
I actually solved it on my own! After borrowing a generic cable from a friend it booted up! The Samsung cable was just not doing its thing.
yeah im telling you those cables they provide are JUNK!!! i only use my samsung to charge because they do that well but data they are str8 CRAP!! glad you got it up and going
OP
Hope OP will have the same luck as me...pray to the Android gods...
Lol:thumbup:
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Cannot connect to pc with windows 8.1

Hey guys i recently got a new pc with windows 8.1 and it doesnt recognize my gnex. whenever i connect it (i tried various combinations of mtp,ptp and usb debugging on and off) it says usb device has malfunctioned. same thing happens in bootloader mode. if i go to device manager i cannot see it under either portable devices or adb interface (the option is not present) i just see a yellow exclamation mark under "usb controllers> unknown usb device(port reset failed)". I have also tried all usb ports both usb 2.0 and 3.0.
anyone have the same problem? the phone works perfectly with the same cable in my other laptop with win7
I solved the issue. It seems that my USB cable was the problem. I changed it and it installed fine. I didn't think of it at first as the same cable works perfectly fine with win 7.
Sent from my Galaxy Nexus using Tapatalk
I always have the problem that I can connect to my phone, but sometimes when I try to open a folder, it keeps loading and won't open the folder. Don't think that's an USB problem too, but I'll try...

[Q] PC wont recognise Tab

Im having problems trying to transfer files from my pc to my tab. my pc wont recognise the tab as an MTP device, but in the usb setting it is checked to connect as MTP. my cable is fine and the usb on my computer is fine, the pc does "see" the tab because it comes up as a connected camera but refuses to connect as media device. anyone know what i should do ?
In lieu of a better answer: Kies air. It sucks but it works and I am unaware of other alternatives.
thref23 said:
In lieu of a better answer: Kies air. It sucks but it works and I am unaware of other alternatives.
Click to expand...
Click to collapse
Thanks buddy
jakewarren said:
Im having problems trying to transfer files from my pc to my tab. my pc wont recognise the tab as an MTP device, but in the usb setting it is checked to connect as MTP. my cable is fine and the usb on my computer is fine, the pc does "see" the tab because it comes up as a connected camera but refuses to connect as media device. anyone know what i should do ?
Click to expand...
Click to collapse
Are you using a custom ROM? I read that it has been a problem in some builds but is now fixed, so if you are using a CM11 ROM make sure you update it.
jakewarren said:
Im having problems trying to transfer files from my pc to my tab. my pc wont recognise the tab as an MTP device, but in the usb setting it is checked to connect as MTP. my cable is fine and the usb on my computer is fine, the pc does "see" the tab because it comes up as a connected camera but refuses to connect as media device. anyone know what i should do ?
Click to expand...
Click to collapse
In some cases it helps if you reinstall the Samsung USB Drivers
I have almost same problem:
Samsung galaxy tab 3 lite rooted, supersu installed.
Before root, my pc recognize tab, after root, does not recognize tab.
Uninstall and re-install Kies and USB drivers with no result.
Can someone help me with a suggestion?
Thanks to all!
fane112 said:
I have almost same problem:
Samsung galaxy tab 3 lite rooted, supersu installed.
Before root, my pc recognize tab, after root, does not recognize tab.
Uninstall and re-install Kies and USB drivers with no result.
Can someone help me with a suggestion?
Thanks to all!
Click to expand...
Click to collapse
Have you checked The USB debugging mode under dev settings?

[Q] Can't connect to the PC

I have had issues connecting the Note 4 to my PCs. I have tried multiple cables and computers. A usb error appears "Usb Device not recognized" "The last USB device you connected to this computer malfunctioned and WIndows does not recognize it." All PC's are running windows 8. I have tried connecting it via fastboot to flash to stock as well as through ADB and I cannot get anything to read the device.
Are you using the oem cable? Sometimes cheap generic cables give errors. Enable usb debugging and see if that helps. Good luck.
dteze88 said:
Are you using the oem cable? Sometimes cheap generic cables give errors. Enable usb debugging and see if that helps. Good luck.
Click to expand...
Click to collapse
Thanks but I've tried multiple. OEM and aftermakert cables. I found that when I put it in the charger it doesn't detect it as AC. I believe for some reason when the phone is connected to the PC it doesn't switch to MTP, which could cause the issue. I have wiped the phone, tried different roms, and installing plasma kernel. I am at my wits end. I have tried finding sprint's seceret number to dial, supposedly there's a menu to force MTP but I can't find it anywhere.
OK. So I couldn't connect via cable I tried flashing the stock image though mobile odin and now I lost recovery and the phone bootloops. Does anyone know a way to boot into recovery from the external SD card?
I would just flash the OF5 tar and start from scratch. http://forum.xda-developers.com/not...om-sm-n910p-stock-of5-odin-flashable-t3158114
Sounds like it's your computer.
Edit: Any other phone's Samsung or not able to connect? Does your phone charge with any or all of your cables? Hopefully the stock cable.
You need to go to Device Manager and Uninstall/reinstall the drivers pertaining to USB
Uninstall the samsung drivers
After that, unplug your powercord from the laptop
connect the phone to your usb port first and then replug your powercord and turn on your laptop
let the usb and samsung drivers reinstall(auto or manual)(if it detects it normally))
dteze88 said:
I would just flash the OF5 tar and start from scratch. http://forum.xda-developers.com/not...om-sm-n910p-stock-of5-odin-flashable-t3158114
Click to expand...
Click to collapse
I wish I could, the issue is that since I get this USB error, I can't get ODIN to detect my phone.
w7excursion said:
Sounds like it's your computer.
Edit: Any other phone's Samsung or not able to connect? Does your phone charge with any or all of your cables? Hopefully the stock cable.
Click to expand...
Click to collapse
I was able to get my Note 3 to connect with no problem, I was even able to get ODIN to detect it in Fastboot. I have one more cable I am going to try tonight, I have my girlfriend bringing it with her. I may have switched an S4 cable with the Note 4 cable. I hope this is the case.
xxSTARBUCKSxx said:
You need to go to Device Manager and Uninstall/reinstall the drivers pertaining to USB
Uninstall the samsung drivers
After that, unplug your powercord from the laptop
connect the phone to your usb port first and then replug your powercord and turn on your laptop
let the usb and samsung drivers reinstall(auto or manual)(if it detects it normally))
Click to expand...
Click to collapse
I was using my desktop, and I tried this on my laptop. Didn't work. Thanks though! I am wondering if this possibly could be a Windows 8.1 issue...
Anyways, 5.50 to anyone who gets this working.
I accidentally switched cables with my son's s4 and nothing would work. Figured it out and then I could connect to my computer. Could be the same thing lol.
w7excursion said:
I accidentally switched cables with my son's s4 and nothing would work. Figured it out and then I could connect to my computer. Could be the same thing lol.
Click to expand...
Click to collapse
I wish that was the case. I am wondering if it's a windows 8 issue now.
I'm on 8.1 pro, and my devices detects fine under cm12.1.
Have you tried going into Settings > Storage. select the 3 dot menu on the top right and force MTP or PTP detection while device is connected to PC / Laptop?

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