LGUP error - G4 Q&A, Help & Troubleshooting

okay guys, so, problem
trying to downgrade my LG G4 H815T thats currently running 6.0 to 5.1 due to crap battery life.
now, heres the problem
when i attempt to use LGUP as said in the forums, it comes up with this error: DLL for H81520D is not installed properly. Please, install a DLL package (*.msi). for the model.
i've looked everywhere for a fix, uninstalling and then reinstalling, tried installing the DLL first, then the LGUP software, etc. and no luck, tried 5 different computers running between windows 7 and 10, still no luck. anyone got any ideas
Cheers

Are you using the LGUP from here? http://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803
Also, do you have all of the drivers for the phone installed?

Peshyy said:
Are you using the LGUP from here? http://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803
Also, do you have all of the drivers for the phone installed?
Click to expand...
Click to collapse
yeah downloaded from there, also tried plenty of other sites, all the same issues
all drivers for phone up to date
2 days later and still having no luck

Here is a crude photo of the error
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my LG-H815 using XDA-Developers mobile app

thanks for the help mate, finally got it, just messed around for a little bit with and ended up doing a fresh windows install on a 2nd HDD and having only LGUP and drivers to support on there, champ!

Hello I have th same issue and I downloaded the dll file and nothing
What can I do ?
I have this problem since a month and nothing to resolve it

Young Darius said:
Hello I have th same issue and I downloaded the dll file and nothing
What can I do ?
I have this problem since a month and nothing to resolve it
Click to expand...
Click to collapse
install the DLL BEFORE installing lgup
to fix.
uninstall lgup
reboot for good measure
install dll
now install lgup

lgup userdata error
im trying to flash this pos phone the lg tribute lgls675
I install the lg drivers, install the phones drivers install ddl and then lgup. i open the app it detects my phone i load up the rom i want to install and click start. after 11% I am hit with Error: userdata unmount success. What the hell is that? I cant go any further in the process it just stps on that crap eachtime

PTBR: Como eu acho a dll para o LG K41s??
ENUS: How do I find the dll for the LG K41s??

Related

G3 is not flashing any ROM

Guys, I am trying to flash a stock ROM (20A) on my G3 (D855P, 10C). I installed LG United Mobile Drivers, extracted the LG flash tool, downloaded the kdz file and tried to start flashing, but I keep having this error:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
These lots of question marks and phone stays on 0% progress.
If I disconect the phone, I can remove the battery and the phone works well. I just wanted to update to Lollipop, because it didn't arrived at my carrier yet.
I tried in two different computers (Win 7 x64 and Win 8.1 x64), and I keep having the same error. Also, I tried to change DIAG to CS_Emergency, samething.
One thing that I noticed is that I can't select any different country when flashing. If I select "different country", nothing appears on the second box. Don't know if this is related to the error.
I also tried two different ROMs (20A from Poland and from Brazil), same error on both.
Does anyone know what's going on? I will put the Log file that I got from LGMobileUpgrade folder down below.
Thank you very much!
Have you tried the TOT way over KDZ? On my G2 this worked well, but the KDZ did not work (probably a user error here). I'd say it's worth a shot if the KDZ isn't working for you. Think there's a thread in general that discusses these two. Just my two cents. Hope you get it working for you!
theFume said:
Have you tried the TOT way over KDZ? On my G2 this worked well, but the KDZ did not work (probably a user error here). I'd say it's worth a shot if the KDZ isn't working for you. Think there's a thread in general that discusses these two. Just my two cents. Hope you get it working for you!
Click to expand...
Click to collapse
Under no circumstances use TOT
You have a higher chance of something going horribly wrong with it
Did you run it as administrator? Check your drivers, usb cable as well and try using another usb port
itsbighead said:
Under no circumstances use TOT
You have a higher chance of something going horribly wrong with it
Click to expand...
Click to collapse
OK. Guess I missed that memo a year ago. Probably would have helped http://forum.xda-developers.com/showpost.php?p=57100094&postcount=263
Yes, I think I did everything right, in 2 computers, using 2 different cables, using win 7 x64 and win 8.1 x64... don't know what to do anymore
Lucas_Skyline said:
Yes, I think I did everything right, in 2 computers, using 2 different cables, using win 7 x64 and win 8.1 x64... don't know what to do anymore
Click to expand...
Click to collapse
Is everything here right (please see the attachment)?
EDIT: I reinstaled everything and now it starts, but stuck on this error. Any solutions on that?
Thank you very much!

LG G3 problem lollipop update

Hello friends I bought my lg g3 from china and he arrived with the KitKat 4.4.2.
I tried to update the g3 to lollipop 5.0 so I checked the setting>About phone and "checking for updates" ins't listed there.
The "update center" app is not even installed on the phone.
I tried the LG PC Suite and the LG support tool and they wrote " The phone has the latest version "...
I checked the IMEI and my phone supposed to have the latest lollipop version - V21 .
what can i do?
Many thanks in advence!!.
ttaallooss said:
Hello friends I bought my lg g3 from china and he arrived with the KitKat 4.4.2.
I tried to update the g3 to lollipop 5.0 so I checked the setting>About phone and "checking for updates" ins't listed there.
The "update center" app is not even installed on the phone.
I tried the LG PC Suite and the LG support tool and they wrote " The phone has the latest version "...
I checked the IMEI and my phone supposed to have the latest lollipop version - V21 .
what can i do?
Many thanks in advence!!.
Click to expand...
Click to collapse
Just to make sure that your phone isnt a clone can you post a screenshot of your system settings
itsbighead said:
Just to make sure that your phone isnt a clone can you post a screenshot of your system settings
Click to expand...
Click to collapse
Here is the screenshot:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Ok good. Your phone isnt a clone.
Type your IMEI into here http://lg-firmware-rom.com/ and download the file that it provides
Then flash the file using LG Flash Tool and you should be on your way
Read again... i tried to flash the rom through flash tool but i have problem with the driver in download mod... the pc wont recognize the phone at all... tried everything from canging cable through changing usb port and downloading every available driver in 2 diffrent computers(windows 7/windows 10) what else can i do?
Anyone plase?
UP

Error with Flashtool, What is KS version?

Hello everyone! I have a VS985 G3 on Verizon here. Looking to see if anyone has insight into what this means. I would post in the Verizon specific Q&A section but trying to reach a large part of the G3 community here incase other device versions have seen the same issue.
I am getting an error when trying to downgrade via flashtool TOT method.
Some background info:
I have two G3 devices. One of them is older and running 12.1 / twrp and my android environment flashes TOT and KDZ's just fine on that G3
I recently bought a new VS985 G3 from Verizon and it came already running the annoying 35B build and cannot downgrade.
Now some users have plenty of luck downgrading on the 35B build using the (.dll) file provided from the 35B kdz, I and a few other users report that we cannot.
Here is the error I get when using TOT method and the 35B DLL
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I have tried every DLL from all of the KDZ files I have, which would be
The flashtool error also maybe involves the (.laf) file? Which I can obtain by extracting a TOT via the BoardDiag tool v2.99
Lastly, the log file containing the error from flashtool is attached to this post. (Programs like notepad++ open it best, you can get a better "line by line" read out to view)
With that all being said my questions if anyone can help:
1) Does anyone know what the KS version means? And how to potentially resolve this issue?
2) Does it seem to matter if the device was shipped with 35B or they OTA'd to that build, in regards to whatever the KS version would be?
3) Is the info in flashtool related to the actual LAF file in the TOT?
4) Am I asking the right questions based on the errors I am getting or am I off base here in finding a resolution?
Thanks to all who took the time to read! Hopefully someone knows what the problem is here.
Ps. I am running on windows 7 pro with signed drivers off and lg driver version 2.20 and also tried with driver version v4.0.3
Same Problem: "there is no ks version"
Same issue here. Tried on Windows 8.1 and Windows XP machines. Uninstalled and reinstalled drivers a few times to rule that out. Any other ideas?
Same issue here. Got a new LG G3 with 35B. Trying to get TWRP on it. Can't downgrade due to the "ks" error. Any other way to get TWRP on?
I found a solution!
http://forum.xda-developers.com/verizon-lg-g3/general/ks-version-error-downgrade-trouble-t3306028
mem problem ...un Solution CVP...
same here https://forum.xda-developers.com/t/there-is-no-ks-version.4275059/

[urgent help needed]. LG G3 bricked and stuck in download mode.

hi.
i have LG G3 d855 32 gb version. i was trying to upgrade it from kitkat but there wasnt any option in the settings, so i tried to do it by using flashtool method. now i downloaded the stock firmware by using my imei number which shows my device is for hongkong. so i downloaded the tot file as well as kdz file. when i tried to flash tot file i got an error after 6% and it said that "Partition Change Fa.. (failed maybe coz i cant read after that).. now the version installed on my device was "lgd855-v10m-ISR". i havent made any backup and phone is stuck in download mode. i'm completely lost now. any help would be appreciated.
Thanks in Advance
software info
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Belalsuleman said:
hi.
i have LG G3 d855 32 gb version. i was trying to upgrade it from kitkat but there wasnt any option in the settings, so i tried to do it by using flashtool method. now i downloaded the stock firmware by using my imei number which shows my device is for hongkong. so i downloaded the tot file as well as kdz file. when i tried to flash tot file i got an error after 6% and it said that "Partition Change Fa.. (failed maybe coz i cant read after that).. now the version installed on my device was "lgd855-v10m-ISR". i havent made any backup and phone is stuck in download mode. i'm completely lost now. any help would be appreciated.
Thanks in Advance
Click to expand...
Click to collapse
It doesn't matter what your phone's imei is, all you need is to download the correct kdz files for your phone model. Try looking for a kdz for D855 instead of the imei. All you need is to flash the correct file for your phone model. You will never go wrong.

LG E975 Bootloop

Hello everyone! Unfortunately, I caused a boot loop on my LG E975 and wanted to flash it with the stock firmware via a .kdz file. Unfortunately, I only get an error when unzipping the .kdz file. Can someone help me?
no body can help me ?
Sew through the LG Flash Tool 2014. The * .kdz file does not need to be unpacked, you need to select it in the program where it asks
Yeah i know,this Programm means error while unzipping .kdz file.
Original LG Firmware
Amnesia_ said:
Yeah i know,this Programm means error while unzipping .kdz file.
Click to expand...
Click to collapse
Original LG Firmware.
Download the firmware using this program, enter the phone model and IMEI
RannDomm said:
Original LG Firmware.
Download the firmware using this program, enter the phone model and IMEI
Click to expand...
Click to collapse
I have already done, I believe that the cell phone is not recognized but what can I do about it? the right drivers are installed,sorry for my Bad english skills
Amnesia_ said:
I have already done, I believe that the cell phone is not recognized but what can I do about it? the right drivers are installed,sorry for my Bad english skills
Click to expand...
Click to collapse
It is possible to enter the DOWNLOAD MODE???
Tried another cable to connect to a PC???
Я если что русский)
Yes,download mode is possible and yes i habe tried another cable & a another pc
Amnesia_ said:
Yes,download mode is possible and yes i habe tried another cable & a another pc
Click to expand...
Click to collapse
Stitching through the LG Flash Tool???
Can you make a screenshot of the error ???
RannDomm said:
Stitching through the LG Flash Tool???
Can you make a screenshot of the error ???
Click to expand...
Click to collapse
Yeah sure i take a Screenshot when im home later
amnesia_ said:
yeah sure i take a screenshot when im home later
Click to expand...
Click to collapse
ok, i'm waiting
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Amnesia_ said:
Click to expand...
Click to collapse
KDZ can not flash E97520a_00.kdz 4.4.2 Kit Kat. Need to flash through LG Flash Tool 20014
https://forum.xda-developers.com/showthread.php?t=2798301

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