Develop Bugs

HOX - Bugs and Glitches in Hong Kong

Dear All,
I woke up this morning and found this news clip of the HOX in Hong Kong (it's in Cantonese). The translation as follows:
It is hailed as King of Smartphones for now but with bugs and glitches. It's gone mainstream and HTC is not looking good. So, the report states the bugs as one can see from the clip. It also states HTC will provide free replacement no matter what but at the end the report states HTC has not contacted the vendors for full replacement to the end user.
http://s.nextmedia.com/apple/a.php?i=20120419&sec_id=15335&s=15336&a=16261746

Will you be able to replace your phone due to these defects after your phone has an unlocked bootloader?

HTC
nicholaschum said:
Will you be able to replace your phone due to these defects after your phone has an unlocked bootloader?
Click to expand...
Click to collapse
chum,
You have to ask HTC HK. Do you have the bugs as stated in the video?

I have a yellow spot and the camera glitch ups (not often, just had it happen once during this one week experience)
Do you just go to the HTC HK website and ask them whether they will honor my exchange?

E-mail HTC
nicholaschum said:
I have a yellow spot and the camera glitch ups (not often, just had it happen once during this one week experience)
Do you just go to the HTC HK website and ask them whether they will honor my exchange?
Click to expand...
Click to collapse
chum,
Thanks for your reply. How long had you owned your HOX? You can e-mail HTC HK or give them a call to see what their response to you question will be....

I had it for about a week or two. Yeah sure, I'll give them a call when I get some free time.

i can't see the video without signing up so can u just summarize? or post some pics of it?

1) Yellow Spot Issue
2) Camera Glitch Up Issue (Barcoding?)

Sign up?
wai_lai416 said:
i can't see the video without signing up so can u just summarize? or post some pics of it?
Click to expand...
Click to collapse
Anyone can see the clip. You don't need to sign up.

fcng said:
Anyone can see the clip. You don't need to sign up.
Click to expand...
Click to collapse
hmm interesting lol mine won't load the video.. instead it'll show sign up or register to view the video in chinese -.- but thx for the pic. i have a HOX from hong kong and it's working flawlessly out of the box.. haven't had flickers or any of the bugs some ppl have yet so far.. finger crossed.. i bought the premium set if that makes a different

Okay, I sent my phone off two days ago.
I am yet to receive anything from them but they did say that they will try to reformat the entire system and relock the bootloader if you had those changed.
Anyways, it's in HTC's hands right now, so I'll update you guys as soon as I get my phone back.

Good luck...
nicholaschum said:
Okay, I sent my phone off two days ago.
I am yet to receive anything from them but they did say that they will try to reformat the entire system and relock the bootloader if you had those changed.
Anyways, it's in HTC's hands right now, so I'll update you guys as soon as I get my phone back.
Click to expand...
Click to collapse
Chum,
Hope everything works out with the phone. What bugs did you encounter that you had to take into HTC?

fcng said:
Chum,
Hope everything works out with the phone. What bugs did you encounter that you had to take into HTC?
Click to expand...
Click to collapse
Yeah I hope.
I had both the screen yellow spotting problem AND the camera glitch ups ><

After 2 replacements from Wilson, I have a very much perfect One X, no glitches or defects at all.
Sent from my HTC One X using XDA

That is great...
Albert Poon said:
After 2 replacements from Wilson, I have a very much perfect One X, no glitches or defects at all.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Is it a HT23 or HT24?

fcng said:
Is it a HT23 or HT24?
Click to expand...
Click to collapse
SH23
Sent from my HTC One X using XDA

I got a response from HTC HK.
They called me and told me they could replace the screen for me for free.
But if they wanted a refurbished replacement, they will charge me $1800-1900HKD because I unlocked my bootloader. But no biggie....
As the camera issue is probably a software issue, and only happened to me once, I think it shouldn't be an issue, when I get my screen replaced, I'll update it to the latest HTC based ROM. This problem replicates itself with a probability of 1/50.

Good stuff...
nicholaschum said:
I got a response from HTC HK.
They called me and told me they could replace the screen for me for free.
But if they wanted a refurbished replacement, they will charge me $1800-1900HKD because I unlocked my bootloader. But no biggie....
As the camera issue is probably a software issue, and only happened to me once, I think it shouldn't be an issue, when I get my screen replaced, I'll update it to the latest HTC based ROM. This problem replicates itself with a probability of 1/50.
Click to expand...
Click to collapse
Chum,
That is great they will replace the screen. Hope there won't be anymore yellow spots and flickering.

Seems like it is the problem of the screen and not the camera...
Even high quality games have this problem too.
http://www.youtube.com/watch?v=3jZJfTAcq2g

Alright guys, I got a call from HTC Service Center just now.
They fixed my unlocked bootloader HTC One X's screen with a yellow spot for free.
They said they can't update the firmware for me because I unlocked the bootloader, but if I didn't, there should be a new firmware update which addresses the screen flicker/camera flicker issue.
All is good, yellow spot screen replaced and screen flicker solved.
If you have these problems, do what I did and you'll get it fixed

HTC One X Camera fault

Hi all,
first post here. I've been sucking info from this site for the past year so thank you all for all your helpful info.
I have just bought a HTC one x from a friend with a faulty camera. I was wondering if anyone has come across this fault before. when using the main camera. the screen goes green like it's crashed. all messed up. I don't think it is a hardware fault but then I haven't read this fault anywhere yet.

Yep well known issue.
Its mainly when flash is on right?
This isn't hardware I don't think mate, it is a software bug.

Wilks3y said:
Yep well known issue.
Its mainly when flash is on right?
This isn't hardware I don't think mate, it is a software bug.
Click to expand...
Click to collapse
thanks for the reply. I will have a go at flashing a new Rom then. it's not green like a filter I can't see anything it's like a crashed green screen.

steviep1981 said:
thanks for the reply. I will have a go at flashing a new Rom then. it's not green like a filter I can't see anything it's like a crashed green screen.
Click to expand...
Click to collapse
You mean like a disorted Display ?
Sent from my HTC One X using xda premium

No, what he means is the whole screen is green, can't see anything, which basically means the camera crashed and is either undetectable or damaged, or a kernel problem
Sent from my faster than SGS3 HOX.

yeah..i also have this pb..when I make a photo with flash everything is green..also after I make the photo also the green thing is on the screen(while I 'm in camera)...
how can i fix this pb?

XxVcVxX said:
No, what he means is the whole screen is green, can't see anything, which basically means the camera crashed and is either undetectable or damaged, or a kernel problem
Sent from my faster than SGS3 HOX.
Click to expand...
Click to collapse
Yes thats what i mean. Cant see or do anything. green crashed screen. ive flashed it back to stock and its still the same so im guessing it is damaged camera. painful as camera is on main board to cant really replace it or fix it in any way.

Has anyone else come across this problem? I'm debating weather to just sell it on ebay to recoup some of my money. its definitely not the same issue as the green kind of filter that occurs quite a lot with the camera. I posted it as i couldn't find any posts anywhere about this issue.

it s related to KERNEL.. on ICS is find..so it's a software pb.

nemer12 said:
it s related to KERNEL.. on ICS is find..so it's a software pb.
Click to expand...
Click to collapse
so might it be worth trying to throw loads of different roms at it until i get it to work?

steviep1981 said:
so might it be worth trying to throw loads of different roms at it until i get it to work?
Click to expand...
Click to collapse
Hey this Thread is a bit old, but maybe you're having the same problem I am:
http://forum.xda-developers.com/showthread.php?p=41063671#post41063671
See if it's similar.
If it is, I replaced camera, nothing, flashed rom, nothing, not sure if hardware or software yet, but i changed HBOOT and Flashed ARHD 21.0, and NOTHING happens.. still green :\

HTC One X Screen problem. Black/White/RGB like detuned TV

I can't think how to describe this, so haven't found another thread on here or on google, so have to post a picture.
It hasn't been dropped: When the Sleep Android app woke me up this morning I noticed that there was time-lag between my commands and the phone reacting. This was a bit annoying, but it seem to warm up and THEN it just FLIPPED RIGHT OUT. I have got it working again with a Soft Reset, but it's dodgy and keeps FLIPPING OUT every now and again.
Any idea what I can do?

Stakkertoo said:
I can't think how to describe this, so haven't found another thread on here or on google, so have to post a picture.
It hasn't been dropped: When the Sleep Android app woke me up this morning I noticed that there was time-lag between my commands and the phone reacting. This was a bit annoying, but it seem to warm up and THEN it just FLIPPED RIGHT OUT. I have got it working again with a Soft Reset, but it's dodgy and keeps FLIPPING OUT every now and again.
Any idea what I can do?
Click to expand...
Click to collapse
Its hardware problem.
Sent from my HTC One X using xda premium

kartik.kayz said:
Its hardware problem.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Really? What is the evidence for this? Have you seen it before?

Stakkertoo said:
Really? What is the evidence for this? Have you seen it before?
Click to expand...
Click to collapse
No I haven't seen it before that's why its a hardware problem if it is a software problem I am sure you are not alone.
Tv gets detuned when it does not receives signal possibly your lcd is not receiving signals or your hox's hardware is not sending signals to lcd.
Sent from my HTC One X using xda premium

kartik.kayz said:
No I haven't seen it before that's why its a hardware problem if it is a software problem I am sure you are not alone.
Tv gets detuned when it does not receives signal possibly your lcd is not receiving signals or your hox's hardware is not sending signals to lcd.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
but it is fine after a soft reset? This suggests software, no?

Stakkertoo said:
but it is fine after a soft reset? This suggests software, no?
Click to expand...
Click to collapse
If it is working then congrats. If your phone still not working properly then take it to the hospital he needs htc doctors.
Sent from my HTC One X using xda premium

kartik.kayz said:
If it is working then congrats. If your phone still not working properly then take it to the hospital he needs htc doctors.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I said that in the original post.
It's an intermittent problem.

Stakkertoo said:
I can't think how to describe this, so haven't found another thread on here or on google, so have to post a picture.
It hasn't been dropped: When the Sleep Android app woke me up this morning I noticed that there was time-lag between my commands and the phone reacting. This was a bit annoying, but it seem to warm up and THEN it just FLIPPED RIGHT OUT. I have got it working again with a Soft Reset, but it's dodgy and keeps FLIPPING OUT every now and again.
Any idea what I can do?
Click to expand...
Click to collapse
Look like mine before they chancged with new ane I have BFD on the old one the same simptom.
P.S. Try press between down righ near to the main camera and dysplay and see what will happend on to display when is turned on!?!?

Thant said:
Look like mine before they chancged with new ane I have BFD on the old one the same simptom.
P.S. Try press between down righ near to the main camera and dysplay and see what will happend on to display when is turned on!?!?
Click to expand...
Click to collapse
Can you describe that again?
Press the screen near the camera when i switch on?

Stakkertoo said:
Can you describe that again?
Press the screen near the camera when i switch on?
Click to expand...
Click to collapse
Sorry Turn on the display and do a pressure between the display and the right down side on the main camera.

Also now there is a 5 second delay on commands. My dad rang earlier, I pressed accept call and it didn't react and it went to Voicemail.
Should i try a factory reset?

Stakkertoo said:
Also now there is a 5 second delay on commands. My dad rang earlier, I pressed accept call and it didn't react and it went to Voicemail.
Should i try a factory reset?
Click to expand...
Click to collapse
Try but what happend with my method?

Thant said:
Try but what happend with my method?
Click to expand...
Click to collapse
It's my brother's phone, so i couldn't do it immediately.
The phone was getting worse, and wouldn't come on. but I asked him to try what you suggested and he said it totally worked. !!! ? Why?

Stakkertoo said:
It's my brother's phone, so i couldn't do ioh it immediately.
The phone was getting worse, and wouldn't come on. but I asked him to try what you suggested and he said it totally worked. !!! ? Why?
Click to expand...
Click to collapse
Becouse I have the same problem this is BFD(Blck Screen of Dead) The only one solution is to repleace the mainboard. If you have warranty go back to stock and relock bootlader and hope they will repear for free or wait until go so bad and the display stop working and they can't see your status on the bootlader. My phone start slowly to die until one day totaly dead and I am happy because before the dead I go back to stock and relock and they changed the phone after one month in service center with new one. I hope you have warranty. Good luck my friend.

Thant said:
Becouse I have the same problem this is BFD(Blck Screen of Dead) The only one solution is to repleace the mainboard. If you have warranty go back to stock and relock bootlader and hope they will repear for free or wait until go so bad and the display stop working and they can't see your status on the bootlader. My phone start slowly to die until one day totaly dead and I am happy because before the dead I go back to stock and relock and they changed the phone after one month in service center with new one. I hope you have warranty. Good luck my friend.
Click to expand...
Click to collapse
it's not rooted. This is the Factory ROM but is now out of warranty.

Stakkertoo said:
it's not rooted. This is the Factory ROM but is now out of warranty.
Click to expand...
Click to collapse
Bad in this case go to service center and ask them for cost to repleace the mainbord the problem is not in the screen the first time when I send my phone to service center they changed the screen on the same day when I take back the problem start again and after one month they changed my phone with new one.
If my method work and the hox go mad with sure you have BFD

Thant said:
Bad in this case go to service center and ask them for cost to repleace the mainbord the problem is not in the screen the first time when I send my phone to service center they changed the screen on the same day when I take back the problem start again and after one month they changed my phone with new one.
If my method work and the hox go mad with sure you have BFD
Click to expand...
Click to collapse
Okay, also it's still laggy. Was that a problem with you?
I replaced the screen already, last year so that shouldn't be a problem.

Stakkertoo said:
Okay, also it's still laggy. Was that a problem with you?
I replaced the screen already, last year so that shouldn't be a problem.
Click to expand...
Click to collapse
yes and not only this the display don't whont to turn on some times, changind resolution itself, doble menu your picture only 3 times when I receive call I can't answare because the display don't want to turn on just sound and many more with each day worse and worse.

i have the same issue ... i think its a hardware problem and i think that's a hardware problem ... try to press near the capacitive button it work for me ... i'll try to explain how it work for me ... i got the same detuned tv only on boot but after all seem right ... when lcd goes off and when i try to unlock the phone i got a black screen ( not all the time but 3 - 4 a day ) and when i press the bottom corners it work again ...

Screen keeps shutting off randomly

Hey there,
I need help! I'm traveling and my screen earlier today started randomly shutting off on me. Then, even when I double tap it, the screen won't turn on. The buttons on the bottom will still work, so I can't tell if this is a software issue or if the LCD screen is failing. The screen will occasionally turn on when I pull the battery and start it up, but it doesn't stay on for long.
I recently flashed the Azadi Marshmallow stock ROM...could the be an issue. I'm afraid to do any flashing while I'm on the road since I think I can atleast turn on the mobile hot spot feature when the screen does decide to actually work.
Should I flash to the stock software?? I was going to use this step by step: http://www.androidexplained.com/how-to-unroot-lg-g3-revert-back-stock/ , but I'm afraid to flash since I may not be able to screen if it is indeed a hardware issue and not a messed up software file or something...help!
Thanks

Seems like a battery issue to me. I had a similar issue, G3 randomly started rebooting and powering off. I changed the battery and it works fine now

I've tried the 3 different batteries I've got and its the same problem. The screen is flickering and only stays on for a little bit...something is up with the video processor or something related to it. Esp with the SIM card failing...it's bizarre.

It's the motherboard, is a common issue in the g3. look for screen fade issue.
I fixed mine baking it. It has 20 days working fine.

jomtos said:
It's the motherboard, is a common issue in the g3. look for screen fade.
I fixed mine baking it. It has 20 days working fine.
Click to expand...
Click to collapse
what do you mean baking it and how? thanks

santo80s said:
what do you mean baking it and how? thanks
Click to expand...
Click to collapse
Taking the phone apart, setting the oven to 325F and bake the motherboard for 9 minutes. Wait 30 minutes at least before moving it.
Mine has like 20 days working fine after that.
sorry my poor english

jomtos said:
Taking the phone apart, setting the oven to 325F and bake the motherboard for 9 minutes. Wait 30 minutes at least before moving it.
Mine has like 20 days working fine after that.
sorry my poor english
Click to expand...
Click to collapse
It's still working mate? I've followed your instructions and I'm waiting for motherboard to cool down inside the oven, so nervous right now

siredux said:
It's still working mate? I've followed your instructions and I'm waiting for motherboard to cool down inside the oven, so nervous right now
Click to expand...
Click to collapse
After a month or so it came back. so i baked it again and got it working like the first time.
check this too
http://forum.xda-developers.com/lg-g3/help/screen-flickering-fix-successful-t3397411
sorry my poor english.

siredux said:
It's still working mate? I've followed your instructions and I'm waiting for motherboard to cool down inside the oven, so nervous right now
Click to expand...
Click to collapse
any luck with the baking? i have the same problem.

dpk3 said:
any luck with the baking? i have the same problem.
Click to expand...
Click to collapse
It worked like a charm. Baked it at 200°C for 7 minutes, then let it cool down inside the oven for 35 minutes. It's been 13+ hours and no issues whatsoever. Give it a try!
---------- Post added at 10:22 AM ---------- Previous post was at 10:20 AM ----------
jomtos said:
After a month or so it came back. so i baked it again and got it working like the first time.
check this too
http://forum.xda-developers.com/lg-g3/help/screen-flickering-fix-successful-t3397411
sorry my poor english.
Click to expand...
Click to collapse
Thanks for the feedback, if it ever starts flickering again (most likely) I'll try the soldering paste method :good:

HTC Desire 820 shows only HTC logo and then the screen blacksout

It happened some days back. I was using the phone and suddenly it turned off. It was not turning on afterwards.
I plugged in the device and it shows the RED indication light, but it is not turning on.
I tried the combinations for RECOVERY MODE and it is not working.
But today some combination worked and the HTC LOGO showed up and suddenly the screengot blacked out.
But, when i pressed the VOLUME DOWN + POWER the sound of SCREENSHOT NOTIFICATION is played.
Some combination made the FLASH LIGHT to glow.
Please help.

Most likely the battery is out of order.

tomal said:
Most likely the battery is out of order.
Click to expand...
Click to collapse
But why does it plays a screenshot notification and what about the flash?

AK1705 said:
But why does it plays a screenshot notification and what about the flash?
Click to expand...
Click to collapse
Most probably your screen is damaged.
Same happened to me a year ago, I was playing music on my phone and suddenly the display went off..Tried restarting it a few times, still no use...Finally I took it to service center, they replaced it...Luckily I had warranty..!!
All the best mate!

hitesh_hotchandani1993 said:
Most probably your screen is damaged.
Same happened to me a year ago, I was playing music on my phone and suddenly the display went off..Tried restarting it a few times, still no use...Finally I took it to service center, they replaced it...Luckily I had warranty..!!
All the best mate!
Click to expand...
Click to collapse
I do think that, most probably the screen is damaged. Every signs confirm it.
But, the thing is that the HTC logo appears during some combination of buttons and that too in good shape- In good colour and brightness.
By the way, my warranty period is over.

Did you dropped your phone on the floor?
If yes, it may cause some connections nodes in the device loosen. Search for some disassembly videos on Youtube so that you will know what is related and how to fix it.
Sent from my htc_a51dtul using XDA Labs

iSaidyiu said:
Did you dropped your phone on the floor?
If yes, it may cause some connections nodes in the device loosen. Search for some disassembly videos on Youtube so that you will know what is related and how to fix it.
Sent from my htc_a51dtul using XDA Labs
Click to expand...
Click to collapse
Yes, some days back i dropped my phone on the floor.
Just like you said, the connection nodes may be losen.
I will check it

AK1705 said:
I do think that, most probably the screen is damaged. Every signs confirm it.
But, the thing is that the HTC logo appears during some combination of buttons and that too in good shape- In good colour and brightness.
By the way, my warranty period is over.
Click to expand...
Click to collapse
Oh..If the logo appears, then its probably not a hardware issue.
Take it to the service center, hope they give you a proper reason for it.
All the best.

AK1705 said:
Yes, some days back i dropped my phone on the floor.
Just like you said, the connection nodes may be losen.
I will check it
Click to expand...
Click to collapse
But it should be an immediate failure but not after a few days, maybe it is not a hardware issue.
Sent from my htc_a51dtul using XDA Labs

hitesh_hotchandani1993 said:
Oh..If the logo appears, then its probably not a hardware issue.
Take it to the service center, hope they give you a proper reason for it.
All the best.
Click to expand...
Click to collapse
Yes, i think so....

iSaidyiu said:
But it should be an immediate failure but not after a few days, maybe it is not a hardware issue.
Sent from my htc_a51dtul using XDA Labs
Click to expand...
Click to collapse
Oopz....
Confused.....!