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Weird problem, had my Evo for a couple of days now and everything seemed fine for the first day but now when I run certain apps like google maps for pandora my Evo will reboot. This doesn't happen all the time but will eventually happen after an hour or two of usage. I did buy a case for my phone, maybe it's a heat issue?
taziz23 said:
Weird problem, had my Evo for a couple of days now and everything seemed fine for the first day but now when I run certain apps like google maps for pandora my Evo will reboot. This doesn't happen all the time but will eventually happen after an hour or two of usage. I did buy a case for my phone, maybe it's a heat issue?
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I've had this happen on my hero. It is just clearing memory are you using autokiller ? It started on my hero when using autokiller. It's not a heat issue the led will flash red and green when the phone is hot.
I'm using advanced task killer but I don't think it's set to autokill apps. A hard reset has seemed to fix this issue for now, how do I ensure it doesn't happen again in the future?
It might help to check your preset in autokiller and set to moderate or optimum but some apps use more memory than others so you might see it from time to time. I still use autokiller set on extreme and would only see that once every week or two on the hero. So it's not that big of a deal. You could just uninstall it if it bugs you or to see if it stops. I have not seen it on my evo yet but I am just rooted no custom ROM yet (Waiting for fresh ROM with espresso theme). That might help contribute to it as well.
taziz23, I don't mean to hi-jack your thread but I've been chasing down the cause of random reboots also. I've been searching around for someone with a similar issue and all I've been finding are people talking about the reboot loop caused by an exchange account. I'm not using exchange at the moment so I know that's not what's affecting me.
It sounds similar to what you're talking about. About 30 minutes to an hour apart regardless of whether I'm using the phone or not. It just did it while sitting on the desk next to me with the screen off for at least 15 minutes.
I've hard reset a few times to see if it was related to the OTA, and turns out it happens to both .1 and .6
I've found out that if I don't associate my google account during the initial setup (or any other accounts like facebook, twitter, etc.) it doesn't seem to reboot anymore. Once I do setup an account and set it to auto sync, I start seeing the reboots happening. So I've been playing with different combinations of disabling calendar sync, contacts sync, etc. to narrow it down but so far, I've come up with nothing.
I've even exported my contacts to a .cvs file using my desktop browser and cleaning out any of the <HTCDATA> stuff that links facebook and twitter to make sure nothing is corrupt and reimported them, but as the reboots are still happening, it looks like that might rule out contact corruption.
I had made it through most of Friday before the reboots started. I recall installing the update to Facebook and TasKiller just before it started happening, but have hard reset since then and have not installed either of these again.
Has anyone else seen anything like this?
Two words: Kernel Panic.
Actually, that's just a guess. I'd imagine anything else would cause some kind of error message to show up like a force close for example.
It has happened with my Evo a few times so far. It also happened with my Hero when I use to use that.
It's probably just a module misbehaving which confuses the OS and causes the kernel panic, so I imagine it's nothing more than a software bug.
Yea... I was thinking some KP's might be happening, but if the release build is dated in April, I must have some fluky hardware right?
Maybe I'll run an `adb logcat` and just wait.
I remember the hard crashes on some of the early donut and eclair builds for the Vogue (CDMA Touch) and these are pretty much the same deal. Just drops out and goes straight to the bootsplash.
Regardless of the phone or OS, I've seen this happen on all the phones I've owned. Android is at least open to allow normal people to debug and fix these problems though.
Me too!
I had a seemingly random reboot happen today on my EVO as well... then it happened again.
Both times, I had Waze and Pandora running and was about 30 seconds into a phone call.
Advanced Task Killer is installed, and is set to kill "when screen off".
I'm pretty new to Android based phones, so I'm not even sure where to start with troubleshooting... but found this thread, and thought this info may help.
Krissy
(P.S. I love this phone so much, right now - I don't even care that it has rebooted on me twice in the middle of a phone call... but eventually the honeymoon will be over, and I'll want this figured out. LOL)
I am having an exact same ISSUE i got it from google I/O its just happened suddenly while you are using it I have no Idea .. Search is also not that great .. Platform need lot of work until it get mature .... I was definately enjoying 1st 2 weeks but not anymore its just killing me now ... Issues after Issues so many Bugs I have start noticing now.. I am not complanning but its just not solid they need to fix this asap... I was enjoying Pre it was slow but I like that OS .. not too much buggy... some apps just Crash randomly .. I was huh .. and its doing more and more now ..
After my hard reset a couple of days ago I haven't had any reboots. I do think it was related to the task killer I think it might have caused some data corruption possibly when killing an application. I set the auto killer to safe in the meantime. If it stats happening again I'll try uninstalling the task killer before I hard reset.
I had the same thing happen, but only once. I was using google maps I think. I also have advance task killer installed. Does the ignore list in advance task killer and setting it to auto kill, kill everything except for what's in the ignore list?
I'm not sure but I did notice that most of my reboots were happening when running google maps..
My Evo rebooted most days 4 or 5 times, day or night, in use or not. The store where I purchased it refused to replace it since I couldn't duplicate the problem to the local technical store. They acted like I needed someone to talk to and not like I had a problem needing resolution. After about 20 calls to customer support they told me to return it where I purchased it and they're sending me out a new one. Apparently no one at Sprint has ever heard that there's this issue. Mine was stock. Period.
I have had some reboot issues that I can't explain. I removed Advance Task killer and it seems to happen less frequent. Maybe once every two days, but never during a call. Waiting to see if this stops with Froyo.
Used to have similar, but less frequent, reboot issues and an occasional "frozen" screen with my previous Blackberry 8830.
I've only had it reboot once or maybe twice for no reason but When I use advanced task kill I almost expect it to happen. And I only use it to kill whatever app I was just using and any other ones Ive downloaded that have no business running.
I have had the same issue, only I am using the full version of Memory Booster..I am going to uninstall it and see if that helps, I also notice that my phone was very hot. It rebooted about 3 times before letting me use the phone again.
Any other suggestions?
Sent from my PC36100 using XDA App
First off, I purchased my Nexus 7 on the 26th from my local Gamestop. 32GB WiFi. Since then, I've had a number of issues with the device, and I just want to know what you guys think on what I should do.
First, I'm one of the users affected by the erratic multi-touch issues on the touch screen, (meaning that the screen will hit stuff by itself without my input). It's only happened to me once, so shrugged it off because i figured its more of a bug, if anything. As I've looked on this forum and found that multiple users are actually affected by this issue, so part of me thinks it may be a hardware issue, but on the other hand, it could be a software thing.
My second issue happened just a couple hours ago. I clicked on the screen to see that my wallpaper was reverted back to stock and was then bombarded with continuous force close after force close (we are talking every 2 seconds on the dot, literally). I clicked The Play Store and it logged me out as well. So I signed in and then cleared data and force closed all of the Google Services and framework and stuff. The force closes seemed to stop, and everything seems to be okay as of right now.
I'm thinking of returning it and getting a replacement, but something tells me that this may be software issue instead of a hardware issue, I'm not really sure to be completely honest.
So I ask you guys if you've ever experienced any of the problems mentioned above or something similar. I'd like to wait it out, but as said before, a return may be the best thing to do. Any opinions are welcome.
If you're having reboot problems please post here - if there are problem apps or bad devices out there it would be good to know!
Got a new Nexus 5X yesterday for my partner. Plugged it in and charged all day (oh what patience). 10pm started setup and added account to it. Phone immediately did an update which succeeded. Then it started to install the saved apps from the Google account, about 50 in all. After all the apps were installed I handed it over to her to play and log into all those apps with logins. Tedious.
Within about 30 minutes she tried to take a photo and it rebooted. Then a bit later she was using it and it rebooted again. Before going to be it rebooted a few more times. Then again this morning. There wasn't one particular app or other that was in use when these crashes happened. During the day she saw a message about "Google needs to restart". Also the camera often comes up with an all black screen and can't be used.
I called Google tech support and they wanted to do a factory reset and maybe a cache partition wipe. They would also like to investigate if a rogue app is causing the crashes by using it without any apps installed. Because reinstalling apps is so tedious I decided to have her do a cache partition reset I'm awaiting news. I'm hoping we don't have to do the other... I can't imagine how a bad app could be causing such repeated crashes (well I can, but it just shouldn't happen). That's lame...
It would really help if it was easy to get a crash log and find out the cause - unfortunately unless you're rooted this doesn't seem to be easy, and may well be impossible.
I've been having a lot of similar-sounding issues with my 5X. It's never rebooted while I was using it, but once or twice a day I'll pull it out of my pocket and it will be off, awaiting the unlock pattern to boot up.
The camera has been atrocious as well. I've seen the black screen you describe, tons of rotation lag, hanging, etc. Not just in Camera, but in other apps using the camera (such as when attaching a photo to a Hangout). Hoping this is something software-related and not a hardware problem.
I've had mine spontaneously reboot twice so far, both times I've pulled it out of my pocket and it required the PIN to unlock, then it booted up. I'm a bit concerned, as I have no idea when this happened, and, since it's encrypted a reboot essentially puts me offline until I notice it.
I just now had mine reboot during active use for the first time. I was long-pressing a wifi network in order to forget it (which is another 5x problem I keep having—wifi turns itself off or connects to the wrong networks).
My 5x was working fine and the crashing started happening yesterday...
they only app that i recently installed before the crashes started was firefox... are you guys using firefox by any chance???
Mine is still working fine, I do not have Firefox.
Same problem for me when using Firefox. The phone seems to crash and reboot when loading news websites containing photos and videos.
Not seen the issue when not using Firefox.
I've had my nexus 5x since mid/late November 2015. I've had the problem described below happen prior to today, and more than once.
Today, I cant turn my phone off - it seems to be in the middle of a reboot... the four coloured circles (google logo?) with colours going round and round. I powered it off cos it had started going slow... thought a reboot might fix the problem... but now its not starting and I cant even turn it off or do anything with it.. I've tried pressing the power button, I've tried holding the power button down, and I've tried different combinations... nothing seems to make a difference... (has been in that state of un-useablity for at least 30 mins now)
Anyone else also having wi-fi issues where facebook has an error and "cant connect" ?
I had the same thing happen and returned the phone, it's the only solution I found. I factory reset multiple times, called up Google and they told me to safe boot. Right.. I was completely stock and it rebooted multiple times / day and I know what I'm doing too, for the most part anyway. Got a replacement device and it has not once rebooted no matter what I do. Camera, Chrome random apps caused a reboot, it's not that. It's a defective device and you need to get it replaced period.
I have the same thing and can't sent it back to google because I live outside the US.
I believe it is a manufacture defect as I tried everything with no success really annoying.
Stuck with a brick...
Sent from my Nexus 5X using Tapatalk
I used my phone completely stock for weeks and had zero issues, whereas I have a friend who ordered and received the phone at the exact same time (likely same mfg batch) and had issues. Difference between us two is that I'm a minimalist and only have about 50 apps installed, and he has a ton that he rarely uses and restores them every time.
I know it seems ridiculous, but having an android phone gives you more customization and your apps more power of the phone, so it's completely feasible for ONE rogue app to destroy performance and/or battery.
You guys might all want to try uninstalling apps one by one and figuring out which apps are killing performance. In particular, check out the running services (developer options -> running services) and see which apps are constantly running, since those are more likely to be the ones causing issues.
For example, I've used firefox (for adblocked browsing) for weeks recently, and can definitely say it's a pretty slow app, so if you're having issues on it, you may want to just use chrome or lightning browser.
I just ordered a replacement as well. Mine would reboot about 1 to 2 times a week right after the fingerprint unlock. Annoying as hell today because I was in the middle of a conf call.
Sent from my Nexus 5X using Tapatalk
Has anyone else been experiencing random applications opening on the device after the Oreo Update? I have the VZW Varient so i dont know if that makes a difference but im interested to know others feedback
I'm on T-Mobile variant as well as on oreo and have not had such an issue. Which applications have been doing such things?
i've got the similar issue for my z2f EU (xt1789-06) and i'n with 7.1.1
app: amazon, yahoo auction JP, chrome
Hmm..I did notice a couple apps do that..
FragmentedLogik said:
Has anyone else been experiencing random applications opening on the device after the Oreo Update? I have the VZW Varient so i dont know if that makes a difference but im interested to know others feedback
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I've noticed it a few times. Nothing consistent. Probably just the Chinese government making tiny mistakes
Randon apps
Yes im experiencing the same problem with apps just opening over the top of what ever your doing. Apps that I haven't used in awhile. Would love to find out what is causing it
I don't have that issue. The application manager will opens temporarily when device reboots. The only bug I have found is that if I try to disable the amazon app my phone instantly reboots.
Sent from my Moto Z (2) using Tapatalk
I am on Sprint and have used this phone since Sept and never have experienced this, not even on Oreo since I updated on Tuesday.
just to add my two cents. I was having this problem. Turned off Moto voice security and I haven't seen this happen again.
I've got it too, can't figure it out. I'll have to try your suggestion JAWheat411, thanks!
Warning for those who are experiencing it: this bug has the capability to bypass screen locks. Opened up an app today that completely bypassed it. Interrupted my Spotify while at work and saw that app open instead. And I am sure that I locked my phone since I leave it on my toolbox, and don't want all my co-workers in my business.
I'm also having this very same problem. I will also try disabling Moto voice security and see if that rectifies the issue. I will report back in about 2 days.
3165dwayne said:
I'm also having this very same problem. I will also try disabling Moto voice security and see if that rectifies the issue. I will report back in about 2 days.
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lol, I'm late. I still have the problem. It's very random and hasn't been happening as frequently but it still happens.
Same on my Note 8. Very frustrating.
rcbass said:
Yes im experiencing the same problem with apps just opening over the top of what ever your doing. Apps that I haven't used in awhile. Would love to find out what is causing it
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This is exactly what is happening to my Galaxy S7 edge since the Oreo update. And it goes right past the lockscreen and my security. My phone is always locked, yet I find I've send a nonsense text, or pocket dialed someone, or that a gibberish email is half-composed, or that my calendar is open and a new nonsense event is half-entered. Somehow Oreo is doing all sorts of screen taps, or allowing my phone to wake up and let the pocket do that. And I have enabled the thing about disable touch when in pocket, and I've shut down smart unlock, but that hasn't made a bit of difference.
This problem is happening with my recently bought Moto Z2 Force. It started out random, but then became pretty consistent. I tried disabling the Moto actions (voice command, voice unlock and one button nav) but the problem kept happening afterwards too and became consistent.
It even opened outlook and managed to delete an important email from my boss that I hadn't read yet! Had I not been looking at my phone while it happened, I would have had one unhappy boss.
Even after unlocking the phone, it would just try random unlock codes for a while and eventually lock out the screen for 30 seconds, and then try again. Wouldn't even let me restart the phone. After struggling for more than 2 hours, I was finally able to restart in safe mode and the problem seemed to stop in safe mode. I disabled Moto actions app, deleted data from that app, and also just to be safe removed the HDR+ cam app that I ported. Planning to monitor for a couple of days and see what happens.
This sh!t is just bonkers!
Does anyone else get intermittent freezing where the entire phone becomes unresponsive for like 30 seconds? It's not affecting any specific apps, but it does seem to happen often when I'm pressing the home or back button on the navigation bar. Also happens when pressing send in messaging apps. Sometimes it results in ANR, other times it will unfreeze without giving a crash dialog.
Could it possibly be tied to battery optimization and putting apps in deep sleep? I've had this problem on both my Note 10+ and S20 Ultra. Did not have an issue on my Note 8.
Steps taken to remedy situation (but did not fix the problem):
Factory reset
Clear partition cache
Running phone in safe mode (worked, but did not help with determining exact problem)
Setting battery settings to High Performance
Wiping app caches
Stopped using SwiftKey (but still seeing crashes on Samsung Keyboard and Gboard)
Unchecked "Put unused apps to sleep"
Unchecked "Adaptive Battery" setting
YES. This has been happening to me for 6 months now and its trying me crazy. On my ATT Note 20 Ultra. Even after factory reset it eventually came back. I feel like its a hardware problem to be honest because it seems to happy when the CPU or Memory is overloaded or working hard. For example, 2 times I can make it happen is when I update 10+ apps from the playstore and try to do anything else, or when I first turn on my phone and its launching all the startup apps.
Not sure what to do, maybe get a replacement from Samsung or ATT? Just hate having to format yet again.
On thing that did help is yesterday I bought the cloud version of Samsung Package Disabler (i bought these thing like 4 times over the years but thats another story) and I disabled 50 apps that I dont need to run but I dont like the hassle of uninstalling and then reinstalling and the passwords etc. Anyways it def has lessened the issue. Which again is why I think its a hardware problem. Since I lessened the apps running in the background it has lessened the issue.
Anyways if you have any updates on your end please let me know, thanks!