Weird problem, had my Evo for a couple of days now and everything seemed fine for the first day but now when I run certain apps like google maps for pandora my Evo will reboot. This doesn't happen all the time but will eventually happen after an hour or two of usage. I did buy a case for my phone, maybe it's a heat issue?
taziz23 said:
Weird problem, had my Evo for a couple of days now and everything seemed fine for the first day but now when I run certain apps like google maps for pandora my Evo will reboot. This doesn't happen all the time but will eventually happen after an hour or two of usage. I did buy a case for my phone, maybe it's a heat issue?
Click to expand...
Click to collapse
I've had this happen on my hero. It is just clearing memory are you using autokiller ? It started on my hero when using autokiller. It's not a heat issue the led will flash red and green when the phone is hot.
I'm using advanced task killer but I don't think it's set to autokill apps. A hard reset has seemed to fix this issue for now, how do I ensure it doesn't happen again in the future?
It might help to check your preset in autokiller and set to moderate or optimum but some apps use more memory than others so you might see it from time to time. I still use autokiller set on extreme and would only see that once every week or two on the hero. So it's not that big of a deal. You could just uninstall it if it bugs you or to see if it stops. I have not seen it on my evo yet but I am just rooted no custom ROM yet (Waiting for fresh ROM with espresso theme). That might help contribute to it as well.
taziz23, I don't mean to hi-jack your thread but I've been chasing down the cause of random reboots also. I've been searching around for someone with a similar issue and all I've been finding are people talking about the reboot loop caused by an exchange account. I'm not using exchange at the moment so I know that's not what's affecting me.
It sounds similar to what you're talking about. About 30 minutes to an hour apart regardless of whether I'm using the phone or not. It just did it while sitting on the desk next to me with the screen off for at least 15 minutes.
I've hard reset a few times to see if it was related to the OTA, and turns out it happens to both .1 and .6
I've found out that if I don't associate my google account during the initial setup (or any other accounts like facebook, twitter, etc.) it doesn't seem to reboot anymore. Once I do setup an account and set it to auto sync, I start seeing the reboots happening. So I've been playing with different combinations of disabling calendar sync, contacts sync, etc. to narrow it down but so far, I've come up with nothing.
I've even exported my contacts to a .cvs file using my desktop browser and cleaning out any of the <HTCDATA> stuff that links facebook and twitter to make sure nothing is corrupt and reimported them, but as the reboots are still happening, it looks like that might rule out contact corruption.
I had made it through most of Friday before the reboots started. I recall installing the update to Facebook and TasKiller just before it started happening, but have hard reset since then and have not installed either of these again.
Has anyone else seen anything like this?
Two words: Kernel Panic.
Actually, that's just a guess. I'd imagine anything else would cause some kind of error message to show up like a force close for example.
It has happened with my Evo a few times so far. It also happened with my Hero when I use to use that.
It's probably just a module misbehaving which confuses the OS and causes the kernel panic, so I imagine it's nothing more than a software bug.
Yea... I was thinking some KP's might be happening, but if the release build is dated in April, I must have some fluky hardware right?
Maybe I'll run an `adb logcat` and just wait.
I remember the hard crashes on some of the early donut and eclair builds for the Vogue (CDMA Touch) and these are pretty much the same deal. Just drops out and goes straight to the bootsplash.
Regardless of the phone or OS, I've seen this happen on all the phones I've owned. Android is at least open to allow normal people to debug and fix these problems though.
Me too!
I had a seemingly random reboot happen today on my EVO as well... then it happened again.
Both times, I had Waze and Pandora running and was about 30 seconds into a phone call.
Advanced Task Killer is installed, and is set to kill "when screen off".
I'm pretty new to Android based phones, so I'm not even sure where to start with troubleshooting... but found this thread, and thought this info may help.
Krissy
(P.S. I love this phone so much, right now - I don't even care that it has rebooted on me twice in the middle of a phone call... but eventually the honeymoon will be over, and I'll want this figured out. LOL)
I am having an exact same ISSUE i got it from google I/O its just happened suddenly while you are using it I have no Idea .. Search is also not that great .. Platform need lot of work until it get mature .... I was definately enjoying 1st 2 weeks but not anymore its just killing me now ... Issues after Issues so many Bugs I have start noticing now.. I am not complanning but its just not solid they need to fix this asap... I was enjoying Pre it was slow but I like that OS .. not too much buggy... some apps just Crash randomly .. I was huh .. and its doing more and more now ..
After my hard reset a couple of days ago I haven't had any reboots. I do think it was related to the task killer I think it might have caused some data corruption possibly when killing an application. I set the auto killer to safe in the meantime. If it stats happening again I'll try uninstalling the task killer before I hard reset.
I had the same thing happen, but only once. I was using google maps I think. I also have advance task killer installed. Does the ignore list in advance task killer and setting it to auto kill, kill everything except for what's in the ignore list?
I'm not sure but I did notice that most of my reboots were happening when running google maps..
My Evo rebooted most days 4 or 5 times, day or night, in use or not. The store where I purchased it refused to replace it since I couldn't duplicate the problem to the local technical store. They acted like I needed someone to talk to and not like I had a problem needing resolution. After about 20 calls to customer support they told me to return it where I purchased it and they're sending me out a new one. Apparently no one at Sprint has ever heard that there's this issue. Mine was stock. Period.
I have had some reboot issues that I can't explain. I removed Advance Task killer and it seems to happen less frequent. Maybe once every two days, but never during a call. Waiting to see if this stops with Froyo.
Used to have similar, but less frequent, reboot issues and an occasional "frozen" screen with my previous Blackberry 8830.
I've only had it reboot once or maybe twice for no reason but When I use advanced task kill I almost expect it to happen. And I only use it to kill whatever app I was just using and any other ones Ive downloaded that have no business running.
I have had the same issue, only I am using the full version of Memory Booster..I am going to uninstall it and see if that helps, I also notice that my phone was very hot. It rebooted about 3 times before letting me use the phone again.
Any other suggestions?
Sent from my PC36100 using XDA App
Related
apologies if this is covered elsewhere.
anyone else got this problem. I read somewhere its quite common. My Desire will not shutdown. everytime I have to hard reset by removing the battery. If I shut just after it has started it will work but after a short length of time if I try shutting down it will not.
This is quite annoying. I'd rather not send back if I can avoid it. I recently received an OTA update from HTC but this did nothing for it.
I also have the problem with application launcher but quick uninstaller is a satisfactory work around. otherwise a great phone which I would recommend to anyone apart from this issue.
I had a very long shutdown time took several minutes to turn off. As I removed (see my comments regarding memory) most of the apps I had installed myself this prob is gone. So it must have been one of the apps that didnt allow the device to turn off.
Its as Jannen said, Have you ever experienced a long shutdown with windows? Its exactly the same thing with Android. Sometimes it struggles to shutdown the OS efficiently. I think its something we are going to have to live with, or you can get a task killer (app manager) and kill all running tasks before you shut down your phone.
But i must say it has not happened to me since i have been using helixlauncher2, so it may be a Sense problem?
JD
ok I treid killing all processes on taskos (except sense which is in the ignore list) and it shut down in about a minute. guess I can live with that...
android is a bit windowsy at times. But in a good way if you know what I mean. love the customisations and can live with the occasional process crashes etc... that this means
yeah had the same problem, sometimes it takes about 10 minutes to shut down.
sometimes killing all apps works, tho sometimes it doesnt.
someone also said to unmount the sd card first.
So far today, my Evo has reset itself about 4 times. That is within the past hour and a half. I've had it since Monday and had no other issues with it doing this until today. The only app that was added in the past 24hrs was the Wireless Tether for Root app. I don't know what or why this is happening. I've just uninstalled Unrevoked, Superuser Permissions, the Overclock Widget, and the Wireless Tether to see if that is causing the issues. Anyone else have anything similar to this happening?
Also, I changed the "always on mobile data" setting to off yesterday. That increased my battery life dramatically. I was able to leave the phone on for a solid 11hrs with it still having 60% charge left. Then today, before I changed any settings at all, unplugging the phone from the charger for about 2hrs has resulted me in being down to 45% battery. Could mobile data always on being off cause the rebooting issue?
Same thing was happening to me when I unchecked that. Checked it back and all rebooting issues went away.
admorris said:
Same thing was happening to me when I unchecked that. Checked it back and all rebooting issues went away.
Click to expand...
Click to collapse
Since I posted that message I had two more reboots. Just ticked always on mobile data back on and am waiting to see if that stops it...
EDIT: No more reboots since reenabling mobile data always on...weird
I've had the always on data feature turned off since day one to conserve battery life and i had not experienced the random shut offs until yesterday. Since yesterday however my phone has restarted itself no less than 20 times. Several times while I was sleeping so this is defiantly a real problem but I dont think its related to settings. ill be contacting HTC tonight
I have had always data off, ticked it on this morn. And started getting the reset issue...
-------------------------------------
Sent via the XDA Tapatalk App
Random restarts are often indicative of the battery not sitting in properly.
Remove the battery. Scratch up the contacts. Insert back firmly...
I am also having this same issue. I turned my phone off this morning because i wouldn't be using it and then i turned it back on in the afternoon and then my phone just started randomly restarting itself. There is no rhyme or reason to it. It has just been happening all by itself. It has probably happened 10 times in the last 4.5 hours.
I took the battery out for a minute and put it back in to see if it will stop the issue, but i'll have to wait and see. However, when i did turn the phone back on i got a weird pop-up message on the main screen that said something to the effect of, "Operational failure, please use su command." Then it faded away. Anyone know what that means?
As mentioned above, turning always-on mobile back on, took care of my restart issue.
heed316 said:
So far today, my Evo has reset itself about 4 times. That is within the past hour and a half. I've had it since Monday and had no other issues with it doing this until today. The only app that was added in the past 24hrs was the Wireless Tether for Root app. I don't know what or why this is happening. I've just uninstalled Unrevoked, Superuser Permissions, the Overclock Widget, and the Wireless Tether to see if that is causing the issues. Anyone else have anything similar to this happening?
Also, I changed the "always on mobile data" setting to off yesterday. That increased my battery life dramatically. I was able to leave the phone on for a solid 11hrs with it still having 60% charge left. Then today, before I changed any settings at all, unplugging the phone from the charger for about 2hrs has resulted me in being down to 45% battery. Could mobile data always on being off cause the rebooting issue?
Click to expand...
Click to collapse
I'm getting the same issue. At first i thought it was ATK, so i uninstalled that. Then I though it was lookout, so I disabled that. But it still keeps happening. I have mobile data off too, but for days, and it hasn't affected it one way or the other.
The odd thing is, I was running xiiLive Lite last night streaming the radio all night, and my phone stayed up the whole time, while plugged in (at least 8 hours).
I don't know what the deal is, but my phone goes about 24-48 hours without a spontaneous reboot, and then it will start doing it 4-6 times a day. Anyone have a good logging tool would be nice, as I'm somewhat new to Android.
Thanks!
Tigger
tigger2u said:
I'm getting the same issue. At first i thought it was ATK, so i uninstalled that. Then I though it was lookout, so I disabled that. But it still keeps happening. I have mobile data off too, but for days, and it hasn't affected it one way or the other.
The odd thing is, I was running xiiLive Lite last night streaming the radio all night, and my phone stayed up the whole time, while plugged in (at least 8 hours).
I don't know what the deal is, but my phone goes about 24-48 hours without a spontaneous reboot, and then it will start doing it 4-6 times a day. Anyone have a good logging tool would be nice, as I'm somewhat new to Android.
Thanks!
Tigger
Click to expand...
Click to collapse
I had mobile data off for a few days with no reset issues. Then I installed a few apps from the market (not the ones you mentioned) and then the resets started. I uninstalled the newest apps but the resets kept happening. Then I turned mobile data back on and no more resets in the last 24 hours.
my evo is randomly rebooting and I never modified the settings that some of you are talking about. My also gives me random issues where when i try to open an app it will open for a split second and close? I am also having my phone lock up on me several times a day and i have to pull the battery to reboot it! I took it back to the sprint store and they insisted on reloading the software on the phone and it made no difference.... does anyone have any suggestions or similar issues?
rooder said:
my evo is randomly rebooting and I never modified the settings that some of you are talking about. My also gives me random issues where when i try to open an app it will open for a split second and close? I am also having my phone lock up on me several times a day and i have to pull the battery to reboot it! I took it back to the sprint store and they insisted on reloading the software on the phone and it made no difference.... does anyone have any suggestions or similar issues?
Click to expand...
Click to collapse
I had the apps closing after a split sec too but I found out that it was for apps that didn't play nice with the snapdragon cpu; like the Gameloft game Nova and a few of their other titles.
for me its stock apps like the navigator, video player etc. I am thinking i might have a defective unit.
rooder said:
for me its stock apps like the navigator, video player etc. I am thinking i might have a defective unit.
Click to expand...
Click to collapse
Yup! That does sound strange! Did you root your phone? I'm rooted and all the stock apps that I've tried, seem to open and work fine.
nope! not rooted, 100% how it was out of the box. Luckily my pre was still active so i video taped it freezing up and stuff so im going to show the tech at the sprint store so hopefully they can order my replacement.
I also have a fully stock phone, some apps installed, but none recently, and yesterday it rebooted itself, twice more today.
I haven't changed the settings mentioned earlier, and haven't done anything I can think of that would cause the rebooting.
I am also having issues where I can't get an IP address on my wireless network, but I'm not sure it's related. I just noticed these 2 problems in the last 2 days, and it's the only thing I can think of that's out of the ordinary from the weeks prior to this happening.
I think I'll take it to Sprint tomorrow and see what they have to say.
Keep us updated on what happens. It seems to take a day or two for symptoms to start, but when they do it goes crazy rebooting!
...more discussion on this issue has been going on here too: http://forum.xda-developers.com/showthread.php?t=702379
I'm not a professional android user and don't know much about it yet, but mine's rebooted a few times as well. I haven't rooted my phone but the ONE thing that seemed to have resolved the continuing issue is doing a hard reboot:
Menu > Settings > Privacy > Factory data reset
It's been 4 days and hasn't rebooted since.
EDIT: It's been 6 days now and still no reboots.
Angry Apps Eating my RAM!
I think what everyone is missing here that maybe the root of the problem is low memory.
I'm not talking about storage on the SD card. I"m talking about the memory the OS has to run.
I've fought long and hard with this low memory problem seeing as I have owned a g1 for almost 2 years.
THERE IS NO REASON THE EVO SHOULD EVER GET DOWN TO UNDER 30MB OF SYSTEM RAM!
I equate this issue to the same issue many people had with Windows computers and applications that start up in the system tray! We don't need most apps to run in the back ground on start up just in case I want to use it. The few seconds of time it shaves off of starting up the app is not worth the slower OS boot up (applies to Windows mainly) or the major slow downs they cause the OS's to have.
I don't need Sprint TV running on boot!
When I used a clean slate scene I still have all of these same issues. Random reboots, slow OS and apps, ect.
I have no idea why Android would allow that much RAM to be used for background apps. I don't understand why we have no way to see what programs run on boot unless using a 3rd party app.
Most apps are so crappy that they run in the background all the time and have no way to toggle if they run on boot and I'm not talking about apps that modify something all the time I"m talking about apps that ONLY need to be running once you open them. An example would be Swipe, I understand the need for that app to run on boot. It modifies the OS keyboard and would need to be running in order to work correctly when ever you enter any text field that pops up the keyboard for input.
An example of programs that don't need to be running on boot or should at least give you an option to toggle boot start up are; Sprint Navigation, Sprint Updater (No idea what this is for), Updater (Android?), Sprint Zone, doubletwist, SprintTV Widget (I'm on the clean slate profile with NO Widgets), VoiceMail (I use Google Voice, is this needed?), Sprint Football Live (It's not even Football season!), MP3 Store (I have yet to use on the EVO but is running just in case, thx), as well as many others.
I have 35 apps running in the back ground! WTF? Thanks ****ty app devs and bloatware Sprint!
Have fun try to find options for each app and figuring out each service to know what it's tied to so that you can have a phone that it powerful and run smoothly.
It really shouldn't be this hard or as much of a pain...
Reeves360 said:
I think what everyone is missing here that maybe the root of the problem is low memory.
I'm not talking about storage on the SD card. I"m talking about the memory the OS has to run.
I've fought long and hard with this low memory problem seeing as I have owned a g1 for almost 2 years.
THERE IS NO REASON THE EVO SHOULD EVER GET DOWN TO UNDER 30MB OF SYSTEM RAM!
I equate this issue to the same issue many people had with Windows computers and applications that start up in the system tray! We don't need most apps to run in the back ground on start up just in case I want to use it. The few seconds of time it shaves off of starting up the app is not worth the slower OS boot up (applies to Windows mainly) or the major slow downs they cause the OS's to have.
I don't need Sprint TV running on boot!
When I used a clean slate scene I still have all of these same issues. Random reboots, slow OS and apps, ect.
I have no idea why Android would allow that much RAM to be used for background apps. I don't understand why we have no way to see what programs run on boot unless using a 3rd party app.
Most apps are so crappy that they run in the background all the time and have no way to toggle if they run on boot and I'm not talking about apps that modify something all the time I"m talking about apps that ONLY need to be running once you open them. An example would be Swipe, I understand the need for that app to run on boot. It modifies the OS keyboard and would need to be running in order to work correctly when ever you enter any text field that pops up the keyboard for input.
An example of programs that don't need to be running on boot or should at least give you an option to toggle boot start up are; Sprint Navigation, Sprint Updater (No idea what this is for), Updater (Android?), Sprint Zone, doubletwist, SprintTV Widget (I'm on the clean slate profile with NO Widgets), VoiceMail (I use Google Voice, is this needed?), Sprint Football Live (It's not even Football season!), MP3 Store (I have yet to use on the EVO but is running just in case, thx), as well as many others.
I have 35 apps running in the back ground! WTF? Thanks ****ty app devs and bloatware Sprint!
Have fun try to find options for each app and figuring out each service to know what it's tied to so that you can have a phone that it powerful and run smoothly.
It really shouldn't be this hard or as much of a pain...
Click to expand...
Click to collapse
This is where I am so lost with Android. I read many blogs saying Android does not need a task killer and using one will only make your system slow down. Well I tried one anyway because it's in my Windows Mobile nature to do so (old habits....). I noticed that I too had 35 or so apps running in the background and I thought that doesn't sound good, I wanna kill them all. But then what Android pros keep telling me is to let them be and that the OS will kill them as needed. But from what you're saying, it sounds like the OS doesn't always do a good enough job. So my confusion and learning process of Android continues......
Although I have been doing a lot of reading the last few months, I am new to posting, so please bear with. My DINC just started randomly rebooting about 2 weeks ago and I am trying to figure out why. It was running great before with (rooted) Skyraider 3.0 RC3 Vanilla, kings BFS#5, S-Off, 2.15 radio and HBoot .79. The problems began when I installed Juice Defender, didn't really like it, and then un-installed it. I did not disable anything JD did before un-installing. Now, with the same set-up as before, I get random reboots when I'm on Explorer for a few minutes, when GPS Navigation is on, and then randomly on GChat and the Market. It seems to happen more when the temp is higher, but it's rarely over 100 degrees F. Half of the reboots end up in QualComm debug mode. I have tried a full wipe and reinstalling the ROM, kernel and prior settings. The only thing I can think of is that Juice Defender changed some type of setting, application or system, and now it's having fits. I downloaded aLogCat and had it running during the last reboot and can PM the .txt file if you think that would help. Does anyone know what's going on or how I can fix it? Any help is great appreciated!
Also, the current applications that I have are:
ad-free
advanced task manager
beautiful widgets
setCPU
amazon reader
scorecenter
Mint.com
switchpro
bump
battery indicator
astro
root explorer
rom manager
barcode scanner
facebook
goggles
dspmanager
handcent
linpack
metamorph
mixing
papertoss
pandora
shazam
spare parts
tapatalk pro
titanium backup
weather channel
widget locker
BUMP....anyone?
mjmdmd said:
BUMP....anyone?
Click to expand...
Click to collapse
Are you overclocking? Some phones can't handle much and it's known to cause similar problems. Other than that I'm not sure if anything JD changes would remain once it's un-installed; but if so you might install it again, change everything back to stock, then un-install it. Just a guess, hope you get it figured out
I'm pretty sure the DINC has rebooting problems.
What version do you have, SLCD or LED?
I've had the LED version since it's released and I just started getting random reboots last month or so. Sometimes it goes into fits and just reboots nonstop for a couple hours. I've reverted it back to completely stock (unrooted, S-ON, stock recovery, stock 2.2 ROM) and I still have the same problem. Using stock battery as well. I've always cleared cache, factory reset, clear data, etc. I've done everything I can think of, but I think this phone just has problems that some people encounter even when completely stock (and even people who have never modified their phone at all if you do some searches on google).
It may have to do with the heat, I'm going to keep doing some testing. It seems like it goes into reboot fits when it gets hot or when I'm doing a lot of processing like using GPS and maps. It rarely reboots when it's idle.
SynbiosVyse said:
I'm pretty sure the DINC has rebooting problems.
What version do you have, SLCD or LED?
I've had the LED version since it's released and I just started getting random reboots last month or so. Sometimes it goes into fits and just reboots nonstop for a couple hours. I've reverted it back to completely stock (unrooted, S-ON, stock recovery, stock 2.2 ROM) and I still have the same problem. Using stock battery as well. I've always cleared cache, factory reset, clear data, etc. I've done everything I can think of, but I think this phone just has problems that some people encounter even when completely stock (and even people who have never modified their phone at all if you do some searches on google).
It may have to do with the heat, I'm going to keep doing some testing. It seems like it goes into reboot fits when it gets hot or when I'm doing a lot of processing like using GPS and maps. It rarely reboots when it's idle.
Click to expand...
Click to collapse
Same here. Exchanged it with Verizon, almost no questions asked. Got AMOLED refurb, so far so good. Replacement was with OTA installed though, so waiting for new root.
You should revert your phone to fully stock, turn S-ON, unroot, stock ROM, etc. Make it look as legit as possible. If your problems go away then obviously something got screwed up in the flashing process. If your problems remain, then it's something wrong with the actual phone, and since you just made it completely stock you're in the perfect shoes to go exchange it.
In summary, the best measure to take if you're having reboot problems is to exchange it at a Verizon store; that's what most people are doing.
I'm going to exchange mine tomorrow. It should be covered under the 1 year warranty so you should not need insurance to do it.
Just an update: I am still having random reboots after uninstalling Advanced Task Manager and Widget Locker (read in posts these can cause problems). Now even when I use Amazon reader, the phone reboots rather quickly. One thing to note is that when I turn off 3G, it hasn't rebooted. This was one of my thoughts to begin with since approximately all of the reboots occurred when I was using 3G (browser, market, GChat and Nav). Does this narrow down any problems?
Next, I am going to install the new Skyraider 3.0 (ihtfp69 said it should be out first week of Dec.) and install apps one-by-one to see if the rebooting continues. Then I guess I will have to go s-off, unroot, etc. Crossing my fingers...
Sounds to me that you have the faulty overheating 3G radio..it is a somewhat documented problem and I believe it's the same problem I have. The only solution is to swap it at a verizon store. I'm afraid other ROMs or anything else you do will not solve the problem.
mjmdmd said:
Just an update: I am still having random reboots after uninstalling Advanced Task Manager and Widget Locker (read in posts these can cause problems). Now even when I use Amazon reader, the phone reboots rather quickly. One thing to note is that when I turn off 3G, it hasn't rebooted. This was one of my thoughts to begin with since approximately all of the reboots occurred when I was using 3G (browser, market, GChat and Nav). Does this narrow down any problems?
Next, I am going to install the new Skyraider 3.0 (ihtfp69 said it should be out first week of Dec.) and install apps one-by-one to see if the rebooting continues. Then I guess I will have to go s-off, unroot, etc. Crossing my fingers...
Click to expand...
Click to collapse
Odds are your radio is failing, which is a relatively common problem. Your symptoms are pretty much a textbook example and something that I experienced firsthand on my previous Incredible. The only fix is a warranty exchange.
That's disappointing. Thanks for the info everyone. I guess it's time to start the process of unrooting...
I thought I would post my situation/solution here, although it may not have any bearing on the issues that previous posters have mentioned. I got myself a Seidio 3500mAh Extended Life Battery several months ago. The first month was good. The next 1-2 months seemed to bring decreased battery performance - I was just about making it through a day with moderately-heavy use, but this battery should be able to handle that with no problem.
Over the last month I started having random reboots and it was getting more frequent. I don't know why but I just had this feeling that the battery was coming a bit loose and losing contact occasionally, although I couldn't force a reboot by shaking it.
Just a few days ago I decided to put a few layers of paperboard (i.e., box of tissues) between the battery and the case, just to see what happened. I haven't had any random reboots since I did that and the battery life seems markedly improved.
Again, this may not be relevant for some but I thought I would post my experience in case it helps anyone.
Miltos1 said:
I thought I would post my situation/solution here, although it may not have any bearing on the issues that previous posters have mentioned. I got myself a Seidio 3500mAh Extended Life Battery several months ago. The first month was good. The next 1-2 months seemed to bring decreased battery performance - I was just about making it through a day with moderately-heavy use, but this battery should be able to handle that with no problem.
Over the last month I started having random reboots and it was getting more frequent. I don't know why but I just had this feeling that the battery was coming a bit loose and losing contact occasionally, although I couldn't force a reboot by shaking it.
Just a few days ago I decided to put a few layers of paperboard (i.e., box of tissues) between the battery and the case, just to see what happened. I haven't had any random reboots since I did that and the battery life seems markedly improved.
Again, this may not be relevant for some but I thought I would post my experience in case it helps anyone.
Click to expand...
Click to collapse
Interesting. I'm using the big batt too, but my only reboots happen with GPS. As I'm driving (unfortunately) with my Nav on, all of a sudden, I look to see what my next turn is, and I'm on the "HTC Incredible" splash screen! Most annoying thing ever.
I'm still waiting for a fix. I really don't want to unroot, lose everything, and have to exchange for a warranty phone.
By the way, with a fix like this, I feel like my blackberry days again!
this is sux... how to fix it?
i tried to do hard reset but still the same problem.
usually it reboots when i'm listening a music but today it has rebooted when i was using simple "light" application...
Sounds like you have a defective phone if it's happening frequently while your phone is awake. I've had the same thing happen one time in six weeks, not enough to call it a problem, but if you're having it daily or more something is wrong with the phone. I'd exchange it if it were me.
Are you still stock?
rom
kernel
launcher
theme
Help us, help you...
good day.
lilirose said:
Sounds like you have a defective phone if it's happening frequently while your phone is awake. I've had the same thing happen one time in six weeks, not enough to call it a problem, but if you're having it daily or more something is wrong with the phone. I'd exchange it if it were me.
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yeah, almost daily...
i was thinking about exchange but i waited 3 weeks for my device from germany to my country... so if i send them it back i will have to wait another 50-60 days...
chopper the dog said:
Are you still stock?
rom
kernel
launcher
theme
Help us, help you...
good day.
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yeah, stock, no root, no custom, stock launcher
Well of course try to do a factory reset and very selectively install apps and see if something is causing it. If nothing specific is causing it you're probably looking at a defective device.
Nine times out of ten the reboots are caused by some apps that you are using or that runs in the background. If you wiped your phone and set it up again, do not install apps. DON'T. See if it crashes like that or not. If it still crashes then you likely have a hardware defect of sorts.
Of all apps, stay away from any apps that interfere with Android as a system. Battery life managing apps are by far the worst, for example.
Yeah, kristovaher makes a good point- it could possibly be a rogue app. Avoid not only battery manager apps but also task killers and any other app that supposedly increases battery life. None of them are really necessary or useful anyway.
i have done factory reset
installed only Go Keyboard, turned on unknown sources and usb debugging like i allways do.
copied all my mp3s to the device and was listening a music... and it reseted again...
p.s. btw, sometimes when i'm listening a music and screen is locked, the music starts lagging (slows down)... it plays normal if i press power off button so the screen highlight.
definitely an orange
guys do u really think i should return this?
it will take another 1.5-2 month untill it reachs the shop or return back to me.. not sure if they even will answer via e-mail when i'll ask for relace... i'm not sure but i think it started reboot much after 4.0.2. maybe new 4.0.3 will have positive effect. some people from my local forums also advised me to flash any custom ROM (some of them had such a problem and it helped them, reboots gone... liek they said)
This random reboot has happened to so many people. So please, don't tell him that he got a lemon. You can google up "galaxy nexus random reboot" and see how many complaint of similar issue have been posted. I also got random reboot every two days or so. But if the OP got it every day or more frequently than that, just exchange it.
If you want to proudly say your Gnex does not randomly reboot, EVER, then just use it for phone calls, browsing the internet, and Facebook only.
How often is it happening?
If its more than once a day its certainly defective. That is not normal behavior. If its every few days then deal with it.
It's happened twice under the same set of circumstances:
1. Streaming Pandora
2. Charging
Not sure if they're related but it started happening after upgrading to 4.0.2.
phiquantu said:
This random reboot has happened to so many people. So please, don't tell him that he got a lemon. You can google up "galaxy nexus random reboot" and see how many complaint of similar issue have been posted. I also got random reboot every two days or so. But if the OP got it every day or more frequently than that, just exchange it.
If you want to proudly say your Gnex does not randomly reboot, EVER, then just use it for phone calls, browsing the internet, and Facebook only.
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I do everything with my gnex, and aside from adw launcher ex, have seen NO reboots in the month I have had it.
Aridon said:
How often is it happening?
If its more than once a day its certainly defective. That is not normal behavior. If its every few days then deal with it.
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well, last 1.5 weeks after i stopped using NRG player and turned to stock google music player, i had no reboots... but few days ago it started to reboot again.. can't say every day, maybe in 2-3 days but only once per day... mostly when i'm listening a music.
phiquantu said:
This random reboot has happened to so many people. So please, don't tell him that he got a lemon. You can google up "galaxy nexus random reboot" and see how many complaint of similar issue have been posted. I also got random reboot every two days or so. But if the OP got it every day or more frequently than that, just exchange it.
If you want to proudly say your Gnex does not randomly reboot, EVER, then just use it for phone calls, browsing the internet, and Facebook only.
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if it's mass problem then it's really sad....
why dont you flash 4.0.3 and rule out whether it's 4.0.2 or the phone... if it's the phone i'm assuming you're on GSM, cause if you weren't, you could walk into verizon, switch it out, and have a new one 15 minutes from now.
I had the same problem yesterday, I tought it was a problem with the kaspersky launcher. isn't that a problem of kaspersky?
asheg said:
p.s. btw, sometimes when i'm listening a music and screen is locked, the music starts lagging (slows down)... it plays normal if i press power off button so the screen highlight.
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This is a known issue with certain encoding bit rates on music files. Enable the EQ music effects and it keeps the cpu speed high enough to negate lag, even when screen is off.
Almost all the complains about reboots are connected with 4.0.2 update. Letw wait for 4.0.3. When I was on 4.0.1 no reboots.
If you're having reboot problems please post here - if there are problem apps or bad devices out there it would be good to know!
Got a new Nexus 5X yesterday for my partner. Plugged it in and charged all day (oh what patience). 10pm started setup and added account to it. Phone immediately did an update which succeeded. Then it started to install the saved apps from the Google account, about 50 in all. After all the apps were installed I handed it over to her to play and log into all those apps with logins. Tedious.
Within about 30 minutes she tried to take a photo and it rebooted. Then a bit later she was using it and it rebooted again. Before going to be it rebooted a few more times. Then again this morning. There wasn't one particular app or other that was in use when these crashes happened. During the day she saw a message about "Google needs to restart". Also the camera often comes up with an all black screen and can't be used.
I called Google tech support and they wanted to do a factory reset and maybe a cache partition wipe. They would also like to investigate if a rogue app is causing the crashes by using it without any apps installed. Because reinstalling apps is so tedious I decided to have her do a cache partition reset I'm awaiting news. I'm hoping we don't have to do the other... I can't imagine how a bad app could be causing such repeated crashes (well I can, but it just shouldn't happen). That's lame...
It would really help if it was easy to get a crash log and find out the cause - unfortunately unless you're rooted this doesn't seem to be easy, and may well be impossible.
I've been having a lot of similar-sounding issues with my 5X. It's never rebooted while I was using it, but once or twice a day I'll pull it out of my pocket and it will be off, awaiting the unlock pattern to boot up.
The camera has been atrocious as well. I've seen the black screen you describe, tons of rotation lag, hanging, etc. Not just in Camera, but in other apps using the camera (such as when attaching a photo to a Hangout). Hoping this is something software-related and not a hardware problem.
I've had mine spontaneously reboot twice so far, both times I've pulled it out of my pocket and it required the PIN to unlock, then it booted up. I'm a bit concerned, as I have no idea when this happened, and, since it's encrypted a reboot essentially puts me offline until I notice it.
I just now had mine reboot during active use for the first time. I was long-pressing a wifi network in order to forget it (which is another 5x problem I keep having—wifi turns itself off or connects to the wrong networks).
My 5x was working fine and the crashing started happening yesterday...
they only app that i recently installed before the crashes started was firefox... are you guys using firefox by any chance???
Mine is still working fine, I do not have Firefox.
Same problem for me when using Firefox. The phone seems to crash and reboot when loading news websites containing photos and videos.
Not seen the issue when not using Firefox.
I've had my nexus 5x since mid/late November 2015. I've had the problem described below happen prior to today, and more than once.
Today, I cant turn my phone off - it seems to be in the middle of a reboot... the four coloured circles (google logo?) with colours going round and round. I powered it off cos it had started going slow... thought a reboot might fix the problem... but now its not starting and I cant even turn it off or do anything with it.. I've tried pressing the power button, I've tried holding the power button down, and I've tried different combinations... nothing seems to make a difference... (has been in that state of un-useablity for at least 30 mins now)
Anyone else also having wi-fi issues where facebook has an error and "cant connect" ?
I had the same thing happen and returned the phone, it's the only solution I found. I factory reset multiple times, called up Google and they told me to safe boot. Right.. I was completely stock and it rebooted multiple times / day and I know what I'm doing too, for the most part anyway. Got a replacement device and it has not once rebooted no matter what I do. Camera, Chrome random apps caused a reboot, it's not that. It's a defective device and you need to get it replaced period.
I have the same thing and can't sent it back to google because I live outside the US.
I believe it is a manufacture defect as I tried everything with no success really annoying.
Stuck with a brick...
Sent from my Nexus 5X using Tapatalk
I used my phone completely stock for weeks and had zero issues, whereas I have a friend who ordered and received the phone at the exact same time (likely same mfg batch) and had issues. Difference between us two is that I'm a minimalist and only have about 50 apps installed, and he has a ton that he rarely uses and restores them every time.
I know it seems ridiculous, but having an android phone gives you more customization and your apps more power of the phone, so it's completely feasible for ONE rogue app to destroy performance and/or battery.
You guys might all want to try uninstalling apps one by one and figuring out which apps are killing performance. In particular, check out the running services (developer options -> running services) and see which apps are constantly running, since those are more likely to be the ones causing issues.
For example, I've used firefox (for adblocked browsing) for weeks recently, and can definitely say it's a pretty slow app, so if you're having issues on it, you may want to just use chrome or lightning browser.
I just ordered a replacement as well. Mine would reboot about 1 to 2 times a week right after the fingerprint unlock. Annoying as hell today because I was in the middle of a conf call.
Sent from my Nexus 5X using Tapatalk