Cache memory cannot be cleared - Galaxy Note II Q&A, Help & Troubleshooting

Hi Admin,
I am using a Samsung note 2 with android version 4.4.2 (the latest update available). Whenever I go into the setting/storage/cache data to clear the cache memory, I receive a message 'security policy restricts clearing of this app's cache'. Also I am not able to see the the amount of cache memory, it always say 'calculating'.
I've also tried the factory data reset but the problem still persists.
And also the phone restarts at any point of time while I am working on it or I am on a call.
​Please help me with a solution to resolve these issues.​
Thanks
Devesh

Security policy is simply the problem. It cannot be changed because it is a part of the system and therefore, the only way to fix it it to install a modified version of stock or a custom ROM.

Related

Help request with Market force close issue

Verison LTE Gnex.
Rooted with CWM installed. I can successfully flash any 4.0.2 or 4.0.3 ROM and everything works fine. Typical wipe dalvik, cache partitions, data, and /system. But after a few minutes, if I touch any of "my apps" in Market I get a force close of Market. I've tried going to settings/apps/all and wiping Market cache and data. Still a no go. Market is FC on 4.0.2 OTA also, now. I tried fixing permissions inside CWM and that did not help.
If I uninstall Market updates in settings/apps/all ("back to factory version"??), then Market will work for a few minutes, then revert to the same behavior.
I am attaching a logcat of the Market force close. If anyone can decipher this and provide some recommendations, I would appreciate it very much.
Edit: FWIW, I first noticed this problem when I was running Google's 2-step verification process. This got to be a PITA each time I flashed a new ROM (there's so much new candy in the store!). So, I turned 2-step off. Didn't seem to make a difference with this problem, though.
http://pastebin.com/jcTh7LHY

[Q] Marketplace not working after rooting and custom rom

Hi there, I unlocked and rooted my galaxy Nexus last week and i can not download all my apps again as i keep getting an error saying that it was downloaded on to another device. It seems to be all the apps that i have paid for that are not being recognised by Google wallet.
I contacted the developer of cerberus and he said that he would reset things at his end and this has not fixed the issue for that app.
I have about 10 apps that i am now without and don't know what to do next.
Thanks in advance for any help.
Stephen
try clearing your market cache on setting->applications menu. If it's continue to do the same (not downloading all your purchased apps) go in the recovery and wipe data (and also cache and dalvik cache). If this continue to happen, try another rom (but wipe data/cache/dalvik cache before flash another rom). If, at last, continue to do the same, just go to your google dashboard (googleing google dashboard) and from there go to android market section-> installed application (of the devices) and just clock on report problem to google...

[Q] can't download after twrp su issue

Hi i had lollipop running flawlessly for a good while then noticed a small issue went to clear cache through twrp and i wasnt paying enough attention as it prompted me to install su and accidentally swiped it, phone was stuck on splash screen so i booted back into twrp factory reset the phone (advanced wipe selected everything) and reflashed the 5.0 bumped fix.zip and all is well..... Accept i cannot download anything other than playstore apps, so i cant use the update centre it tells me there are updates but selecting them makes them instantly try and fail, i think it could be 'Downloads' that needs to be updated to allow me to fix this but i cannot find the apk,
WHAT IVE TRIED
Ive cleared data and cache and force stopped any related apps ive tried multiple restarts, ive tried reflashing the bumpedfix.zip, oh and ive tried wifi and mobile data, its gotta be a read and write issue does this mean back to stock for me and update after?
Any ideas welcome
Solution here: http://forum.xda-developers.com/lg-...-internal-memory-messed-t2992242#post57930656

Strange Google services behavior after latest AT&T update

I received the latest AT&T update a week or so ago containing the 2.5 One UI update. After the update, I am experiencing some really strange issues with a variety of Google services.
1) Google Play Store updates are stalling. Most apps will download to a high percentage of completion (98% for example) and then just stall. If I leave the phone sit for a long time, eventually the updates will finish. This happens with every single app update or new download. I have 100GB free on the phone and it occurs on multiple networks (WIFI and AT&T).
2) GMail attachments won't download. They also stall at 0%.
3) I don't receive any incoming text messages when Google Messages Chat is enabled. Turning off chat and switching to SMS works though several texts say they failed to send and I have to retry (and they always end up going through). WIFI Calling is enabled.
4) Notifications from multiple apps are returning after I swipe them away. (Notification reminders is turned off in accessibility settings).
I did the usual - cleared cache in Google Play Store, Google Play Services, Google Services Framework, Download Manager. I cleared the cache after booting to recovery. When none of that fixed it, I completely reset my phone to factory conditions. Everything worked fine for 2 days and then today, all of the problems came back.
Everything else about the phone is normal as usual. I can't figure this one out and don't know what else to troubleshoot.
Try clearing the system cache on the boot menu.
blackhawk said:
Try clearing the system cache on the boot menu.
Click to expand...
Click to collapse
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)
jkcarp94 said:
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)
Click to expand...
Click to collapse
That's it. Can work like voodoo on lots of gremlins.
If that doesn't get it try clearing data on the Google apps. Might have to take it back to the stone age but probably not.
Reboot afterwards if you do. Playstore is a pain.
If the OS hasn't been reloaded since Q was flashed consider reloading to get a snappy clean load.
My 3rd OS load is the best.
Although I'm still running Pie, it's fast and very stable... lol, I like dinosaurs. I don't update a lot as it usually causes more problems than it solves.
I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?
jkcarp94 said:
I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?
Click to expand...
Click to collapse
Sometimes you're better off staying on the factory load versions. I never let auto updates run.
I keep Playstore disabled unless I want to use it or check for updates because of this and it also is a resource pig.
Manually doing it makes spotting the trouble maker easier.
I also keep backup copies of known good updates for system apks so that the factory load isn't my only recourse if a apk been updated more than once. APK Export is a great freeware app for doing this. Backup all your Playstore apps too for faster and easier reloads. Plus if Playstore discontinues the app, you still have it. Been boned by Playstore* once too often.
*sometimes the software goes greedy, gets sold or there's a licensing issue. Either way once it's gone having a known good copy makes life so much easier.
Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.
Foguet said:
Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.
Click to expand...
Click to collapse
A reload probably won't help. It will very likely reoccur.
It sounds like a 3rd* party apk is the culprit.
Find the root cause and correct it.
It may be just a setting issue in a 3rd party apk.
*they include carrier, Samsung and misc others you installed.

Can you help me with this

Hello I want to ask for your help in this problem that is giving me the phone He tells me cannot load android system. your data may be damaged. if you keep getting this message, you may need to do a factory reset and erase all user data. I already tried with LMSA and using the factory reset option and it remains the same after restoring the google backup or even if I do not restore it always after restarting the phone it still gives me the same error.
I think I discovered the problem and only happens when the latest patch of the play store update system is installed in espesifico the April after I turn off the phone gives me the error until now I have been using it with the app store disabled and does not give me error if there is someone who knows how to prevent automatic update that patch would be of great help

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