Develop Bugs

Update from Play Store could not be downloaded due to an error (497)

Yeah, That's what I got when I tried to update my apps this morning. so I tried wipe cache, wipe dalvik cache, fix permissions, deleting my account and adding it again, and lastly I've reflash my cusrom, the latest gapps (20130615), new kernel. but it still couldn't fix them I've even wipe the play store data, and force stop it. but it still occurs to me and now I'm stuck in condition where I can't downloading any apps from play store.
please help me???
here is the proof of my problem.

Estherzilla said:
Yeah, That's what I got when I tried to update my apps this morning. so I tried wipe cache, wipe dalvik cache, fix permissions, deleting my account and adding it again, and lastly I've reflash my cusrom, the latest gapps (20130615), new kernel. but it still couldn't fix them I've even wipe the play store data, and force stop it. but it still occurs to me and now I'm stuck in condition where I can't downloading any apps from play store.
please help me???
here is the proof of my problem.
Click to expand...
Click to collapse
I have that happen some times. I dont exactly know the reasoning but it seems like a overload of the server or your account when trying to re-add everything. Try to do a complete clean flash and put a rom on with the latest official gapps which are from the 1st of march and not June. When you load everything up, as soon as you click finish and it goes into the phone, go to the play store and stop all updates and downloads of apps so it will just have whatever you have pre-installed from the rom and gapps. You may need to watch the phone for a minute or two since it will update the playstore and then try to update/download apps again which you need to stop. Once this happens, try to install any one singular app and see if its successful.

turns out I use a proxy in my wifi settings. after I'd turned it to none, it's working like before now... but the only problem now: my device is undetected at google play website on PC

[Q] Incredible reinstall CM7.2, gapps issue, and Force Close problems

I have been very thankful for CM7.2 and my rooted Droid Incredible. Its been a great phone for me and saved me tons of money by staying a great device to use. However I recently ran into some issues that made me think I needed to do a factory reset, wipe, and reinstall CM 7.2 and google apps.
So I downloaded the CM 7.2 for droid Inc and the gapps-gb-20110828-signed.zip file. I did a factory reset from within the phone privacy settings and rebooted into recovery using Rom Manager. I then wipe the data and cache and installed CM 7.2 and then the google apps. After a restart though, the google apps had not installed and I got multiple force closes. In addition, all the google accounts were still saved which I didn't expect since I had done a factory reset and wiped all the data. Even the Wifi passwords were still saved because I didn't have to enter any to access wifi. Some apps were still installed as well like Contacts +. So it seems like something didn't go right with the install.
If I installed gmail, google voice, etc from Google Play store on my phone, then I would get a Package Installer error and it would force close causing the app to not install. I could install apps to my phone using the Google Play store website on a computer. When I restarted my phone though all the newly installed apps would be gone and I would have to install them again. I made sure I was installing them to the phone and not the SD Card as well.
Other things aren't working right either. For instance the adw.launcher home button doesn't take me back to the default home screen. Pushing the button I get haptic feedback but no action for it. No setting for it under "settings" caused any change.
I did clear data on the google play store thinking that would help with the install of the apps but that didn't help either. I still get force close issues.
I am at a loss at this point and not sure what to do next.

cantstandya said:
I have been very thankful for CM7.2 and my rooted Droid Incredible. Its been a great phone for me and saved me tons of money by staying a great device to use. However I recently ran into some issues that made me think I needed to do a factory reset, wipe, and reinstall CM 7.2 and google apps.
So I downloaded the CM 7.2 for droid Inc and the gapps-gb-20110828-signed.zip file. I did a factory reset from within the phone privacy settings and rebooted into recovery using Rom Manager. I then wipe the data and cache and installed CM 7.2 and then the google apps. After a restart though, the google apps had not installed and I got multiple force closes. In addition, all the google accounts were still saved which I didn't expect since I had done a factory reset and wiped all the data. Even the Wifi passwords were still saved because I didn't have to enter any to access wifi. Some apps were still installed as well like Contacts +. So it seems like something didn't go right with the install.
If I installed gmail, google voice, etc from Google Play store on my phone, then I would get a Package Installer error and it would force close causing the app to not install. I could install apps to my phone using the Google Play store website on a computer. When I restarted my phone though all the newly installed apps would be gone and I would have to install them again. I made sure I was installing them to the phone and not the SD Card as well.
Other things aren't working right either. For instance the adw.launcher home button doesn't take me back to the default home screen. Pushing the button I get haptic feedback but no action for it. No setting for it under "settings" caused any change.
I did clear data on the google play store thinking that would help with the install of the apps but that didn't help either. I still get force close issues.
I am at a loss at this point and not sure what to do next.
Click to expand...
Click to collapse
I had same issue... But its a easy fix...boot to cwm reset wipe system and boot and cache and data and dalvik..Reinstall rom and gapps... after 1st boot wait a min or two.. open terminal type...su...then enter to get superuser then type..fix_permissions..then enter...this command will fix permissions...after thats done..type reboot...phone will reboot...you should be good to go...this only works with cm7-cm9..its done auto in cm10+ at boot..

service process gapps problem

Last friday i open youtube and a diologue box pops out that i have to update the services process gapps ( com.google.process.gapps ) to use youtube. It automatically redirect me to the store... it seems legit so i update.
Last time when i download the previous update for the service (like 6 months ago) i did the same thing: used link2sd to integrate the update into system, reset to cwm and wipe dalvik and cache. Then i used a script to odex the system... it worked without problems, but not this time...
It keep crushing a lot. It's making me crazy.
I've tried some solutions that i find in the web, like:
- Rebot and wipe dalvik - not work
- Try to erase the google acount - it cannot be done because "some apps are related to, but you can do a factory reset". Of course i wont, i have much data.
So, do you guys have any other solution?
I was going to make a nandroid backup and then install an old gapp that comes with the ROM i use.
It is safe? Or do you recomend something else.

17th_angel said:
Last friday i open youtube and a diologue box pops out that i have to update the services process gapps ( com.google.process.gapps ) to use youtube. It automatically redirect me to the store... it seems legit so i update.
Last time when i download the previous update for the service (like 6 months ago) i did the same thing: used link2sd to integrate the update into system, reset to cwm and wipe dalvik and cache. Then i used a script to odex the system... it worked without problems, but not this time...
It keep crushing a lot. It's making me crazy.
I've tried some solutions that i find in the web, like:
- Rebot and wipe dalvik - not work
- Try to erase the google acount - it cannot be done because "some apps are related to, but you can do a factory reset". Of course i wont, i have much data.
So, do you guys have any other solution?
I was going to make a nandroid backup and then install an old gapp that comes with the ROM i use.
It is safe? Or do you recomend something else.
Click to expand...
Click to collapse
if you have a working nandroid backup, it should be safe, no?
i had a similar problem; i integrated an update to "google play services", didn't wipe anything or odex anything. i had some problems with the search storage (note: i do not even know if it was caused by the update integration, maybe it was due to the gapps package i used), so i tried the same thing you tried: i uninstalled that app, rebooted, and flashed the same gapps package which i originally used when i installed the custom rom. everything went to hell afterwards (force close party). i ended up wiping and re-flashing the rom and another gapps package.
i learned my lesson: do not mess with core system apps, do not integrate their updates. also, it is not possible to revert that integration should you later wish to do so, except if you did a backup before, obviously.
i am sorry if i couldn't be of more help, i primarily wanted to warn other users.

I would just uninstall Google Play Services and install it again from Play Store, this time just leave it on the /data partition or link it to SD with Link2SD.

Play App Update do not install (download is ok ...)

Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA

frantek said:
Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
Click to expand...
Click to collapse
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.

41rw4lk said:
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
Click to expand...
Click to collapse
Thanks. Tried all this already. May be it's liked to my WiFi problem as it seems to be "better" now. If the problem persists I think I will try to factory reset it ...

Strange Google services behavior after latest AT&T update

I received the latest AT&T update a week or so ago containing the 2.5 One UI update. After the update, I am experiencing some really strange issues with a variety of Google services.
1) Google Play Store updates are stalling. Most apps will download to a high percentage of completion (98% for example) and then just stall. If I leave the phone sit for a long time, eventually the updates will finish. This happens with every single app update or new download. I have 100GB free on the phone and it occurs on multiple networks (WIFI and AT&T).
2) GMail attachments won't download. They also stall at 0%.
3) I don't receive any incoming text messages when Google Messages Chat is enabled. Turning off chat and switching to SMS works though several texts say they failed to send and I have to retry (and they always end up going through). WIFI Calling is enabled.
4) Notifications from multiple apps are returning after I swipe them away. (Notification reminders is turned off in accessibility settings).
I did the usual - cleared cache in Google Play Store, Google Play Services, Google Services Framework, Download Manager. I cleared the cache after booting to recovery. When none of that fixed it, I completely reset my phone to factory conditions. Everything worked fine for 2 days and then today, all of the problems came back.
Everything else about the phone is normal as usual. I can't figure this one out and don't know what else to troubleshoot.

Try clearing the system cache on the boot menu.

blackhawk said:
Try clearing the system cache on the boot menu.
Click to expand...
Click to collapse
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)

jkcarp94 said:
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)
Click to expand...
Click to collapse
That's it. Can work like voodoo on lots of gremlins.
If that doesn't get it try clearing data on the Google apps. Might have to take it back to the stone age but probably not.
Reboot afterwards if you do. Playstore is a pain.
If the OS hasn't been reloaded since Q was flashed consider reloading to get a snappy clean load.
My 3rd OS load is the best.
Although I'm still running Pie, it's fast and very stable... lol, I like dinosaurs. I don't update a lot as it usually causes more problems than it solves.

I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?

jkcarp94 said:
I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?
Click to expand...
Click to collapse
Sometimes you're better off staying on the factory load versions. I never let auto updates run.
I keep Playstore disabled unless I want to use it or check for updates because of this and it also is a resource pig.
Manually doing it makes spotting the trouble maker easier.
I also keep backup copies of known good updates for system apks so that the factory load isn't my only recourse if a apk been updated more than once. APK Export is a great freeware app for doing this. Backup all your Playstore apps too for faster and easier reloads. Plus if Playstore discontinues the app, you still have it. Been boned by Playstore* once too often.
*sometimes the software goes greedy, gets sold or there's a licensing issue. Either way once it's gone having a known good copy makes life so much easier.

Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.

Foguet said:
Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.
Click to expand...
Click to collapse
A reload probably won't help. It will very likely reoccur.
It sounds like a 3rd* party apk is the culprit.
Find the root cause and correct it.
It may be just a setting issue in a 3rd party apk.
*they include carrier, Samsung and misc others you installed.