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Hello everybody
I just did LG INCITE Official Rom Update. I did all step like instruction on LG website, but when it came to Upgrade step, it show me this: "Problem with communication between cell phone and PC".
I disconnected the cable and did like the instruction many time, I retried it many time too, but it wasnt work.
Now my phone cannot access into Window Mobile. when I turn on my phone, It stay at the Emergency Download screen.
Everybody have me please!!!...
What should I do now???....
no one could help me???
If you are using Vista, it won't work. You have to do the update using a Windows XP computer.
thanks pro, let me try it!!!...
it's working, thanks so much.
Do u know how to up ROM on VISTA???
if only on XP, it's complicated
when i plug my G PRO on my laptop and using LG PC SUIT . when the pc read my device i have receive the latest software, i click the update.. after 30 mins i fell sleep .. after 5 mins woke up then i see my device at download mode. but in my pc i see error upgrading unplug your device then restart and try again, i do the said in the computer. but when i do that. my pc not read my device. (( stuck on download mode.. please help me.. sorry for my english.. im not fluent in english
louisedior said:
when i plug my G PRO on my laptop and using LG PC SUIT . when the pc read my device i have receive the latest software, i click the update.. after 30 mins i fell sleep .. after 5 mins woke up then i see my device at download mode. but in my pc i see error upgrading unplug your device then restart and try again, i do the said in the computer. but when i do that. my pc not read my device. (( stuck on download mode.. please help me.. sorry for my english.. im not fluent in english
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Click to collapse
Was the phone rooted and you did the OTA download?
TheMighyLoki said:
Was the phone rooted and you did the OTA download?
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Click to collapse
Yes its rooted. Andriod version 4.1.2 . Im not download in OTA because I don't have a wifi. I'm using PC to update the device . But during upgrading . My LG PC SUIT has been crash/error . And I do that again but my pc not recognise my device . And I don't know how to do . Please help me .
louisedior said:
Yes its rooted. Andriod version 4.1.2 . Im not download in OTA because I don't have a wifi. I'm using PC to update the device . But during upgrading . My LG PC SUIT has been crash/error . And I do that again but my pc not recognise my device . And I don't know how to do . Please help me .
Click to expand...
Click to collapse
First a few questions.
What OS is running on the laptop?
Does the computer recognize the device in download mode?
If yes, what does the device manager say that it is, under the "PORT (COM & LPT)"?
I'm rooted and have made a have few changes to my phone in general, but now it won't start up. It gets past the LG logo but then gets stuck at a black screen with the LED's cycling colours.
I've tried to factory reset it but it still gets stuck at the black screen. How do I fix this?
I has this a few days ago.
To fix it you will need LG mobile drivers and LG PC Suite installed.
Power off your G3. Then start it in download mode by holding the volume down button and connect a USB cable to your phone. The screen should show download mode. Connect your phone to your computer and start LG PC Suite. Don't worry if PC Suite doesn't recognise your G3. Go to the mobile device menu and select restore upgrade errors. PC Suite should download the latest firmware and install it. You will be back to a factory reset but your G3 will be working again ☺
saitch76 said:
I has this a few days ago.
To fix it you will need LG mobile drivers and LG PC Suite installed.
Power off your G3. Then start it in download mode by holding the volume down button and connect a USB cable to your phone. The screen should show download mode. Connect your phone to your computer and start LG PC Suite. Don't worry if PC Suite doesn't recognise your G3. Go to the mobile device menu and select restore upgrade errors. PC Suite should download the latest firmware and install it. You will be back to a factory reset but your G3 will be working again ☺
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Click to collapse
Ok thanks! I'll try this out now and let you know if it works.
jamespat93 said:
Ok thanks! I'll try this out now and let you know if it works.
Click to expand...
Click to collapse
Hit the Thanks button if I helped you out!
saitch76 said:
Hit the Thanks button if I helped you out!
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Click to collapse
I tried to fix the update errors but it said this update is not supported by Mac OS. I don't have a windows PC to use so what can I do now?
I don't have a Mac so not sure if this will work but search the G3 forums for advice on flashing a .kdz firmware directly to your phone. Make sure you find a .kdz that matches your G3 variant i.e. 16 or 32gb. Sorry but don't know if there is a Mac tool to do this. Good luck.
saitch76 said:
I don't have a Mac so not sure if this will work but search the G3 forums for advice on flashing a .kdz firmware directly to your phone. Make sure you find a .kdz that matches your G3 variant i.e. 16 or 32gb. Sorry but don't know if there is a Mac tool to do this. Good luck.
Click to expand...
Click to collapse
Ok thanks I'm gonna try your steps on my friends PC, if it doesn't work then I'll look for advice. Appreciate your help!
jamespat93 said:
Ok thanks I'm gonna try your steps on my friends PC, if it doesn't work then I'll look for advice. Appreciate your help!
Click to expand...
Click to collapse
No worries. Post back if no luck.
---------- Post added at 05:02 PM ---------- Previous post was at 04:43 PM ----------
It might be worth looking here for Mac drivers etc
http://www.mylgphones.com/download-and-install-the-usb-drivers-for-lg-g3-on-windows-and-mac.html
saitch76 said:
No worries. Post back if no luck.
---------- Post added at 05:02 PM ---------- Previous post was at 04:43 PM ----------
It might be worth looking here for Mac drivers etc
http://www.mylgphones.com/download-and-install-the-usb-drivers-for-lg-g3-on-windows-and-mac.html
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Click to collapse
Thanks, Ill check that link out.
I'm finally on a PC and went into download mode but now my phones stuck at 0% doing a firmware update. It says don't disconnect the USB until the process is complete but I think I'm going to have to
When I did click fix software errors it said there were no errors to fix but I don't think I have all the drivers installed yet.
When I try go to download mode it keeps taking me to the firmware update screen and stays at 0%. Also the drivers aren't fully installing on this computer for some reason.
jamespat93 said:
Thanks, Ill check that link out.
I'm finally on a PC and went into download mode but now my phones stuck at 0% doing a firmware update. It says don't disconnect the USB until the process is complete but I think I'm going to have to
When I did click fix software errors it said there were no errors to fix but I don't think I have all the drivers installed yet.
Click to expand...
Click to collapse
Install the LG united mobile driver first then LG PC Suite. Might be useful to reboot the Windows machine after that. Try having PC Suite running when you connect your G3. PC Suite might nag you about being unable to connect to your G3. Just cancel that and select restore upgrade errors. PC Suite should download the latest firmware before it flashes it to your phone. Check that your G3 is in download mode before you connect it to the Windows machine.
I'm assuming you've checked obvious things like turning off any firewall software that might block outgoing connections...
saitch76 said:
Install the LG united mobile driver first then LG PC Suite. Might be useful to reboot the Windows machine after that. Try having PC Suite running when you connect your G3. PC Suite might nag you about being unable to connect to your G3. Just cancel that and select restore upgrade errors. PC Suite should download the latest firmware before it flashes it to your phone. Check that your G3 is in download mode before you connect it to the Windows machine.
I'm assuming you've checked obvious things like turning off any firewall software that might block outgoing connections...
Click to expand...
Click to collapse
Tried those things too...for some reason the pc could only download 2 out of 4 drivers. Also my phone wont let me stay on the download mode screen. It comes up for around 2 seconds then just goes to a firmware update screen.
jamespat93 said:
Tried those things too...for some reason the pc could only download 2 out of 4 drivers. Also my phone wont let me stay on the download mode screen. It comes up for around 2 seconds then just goes to a firmware update screen.
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Click to collapse
What is the OS on the Windows machine?
saitch76 said:
What is the OS on the Windows machine?
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Click to collapse
I tried with windows xp and windows 7. I won't have access to the PC until later, any tips for what I can do on mac? I can't seem to find a mac flash tool.
jamespat93 said:
I tried with windows xp and windows 7. I won't have access to the PC until later, any tips for what I can do on mac? I can't seem to find a mac flash tool.
Click to expand...
Click to collapse
There are drivers and PC Suite for Mac on the LG website. That was all I needed to recover my G3 on my PC. I would try installing the unified drivers and PC Suite again. Start up PC Suite. Put your G3 in download mode and connect it to your Mac.
If that doesn't work and the unified drivers and PC Suite won't install on your friends Windows machine then I would run chkdsk and the system file checker.
saitch76 said:
There are drivers and PC Suite for Mac on the LG website. That was all I needed to recover my G3 on my PC. I would try installing the unified drivers and PC Suite again. Start up PC Suite. Put your G3 in download mode and connect it to your Mac.
If that doesn't work and the unified drivers and PC Suite won't install on your friends Windows machine then I would run chkdsk and the system file checker.
Click to expand...
Click to collapse
I've got the drivers and PC suite for mac but anytime I try to 'fix update errors' a message comes up saying 'cannot run updating. Check device status and retry'. Then when I update the suite to the latest version, the 'fix update errors' option disappears from the menu. Ok I'll try those out on my friends PC when I have the chance.
jamespat93 said:
I've got the drivers and PC suite for mac but anytime I try to 'fix update errors' a message comes up saying 'cannot run updating. Check device status and retry'. Then when I update the suite to the latest version, the 'fix update errors' option disappears from the menu. Ok I'll try those out on my friends PC when I have the chance.
Click to expand...
Click to collapse
Are you selecting Restore Upgrade Errors?
saitch76 said:
Are you selecting Restore Upgrade Errors?
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Click to collapse
well on my mac it comes up as
View attachment 2891684
and when I click it this message comes up
View attachment 2891685
fixed it!
I finally fixed it! In the end I had to flash a stock rom to my phone, that's the only thing that would work. Again, thanks for all your help!
jamespat93 said:
I finally fixed it! In the end I had to flash a stock rom to my phone, that's the only thing that would work. Again, thanks for all your help!
Click to expand...
Click to collapse
Cool. V10g firmware seems to fix a number of issues.
jamespat93 said:
I finally fixed it! In the end I had to flash a stock rom to my phone, that's the only thing that would work. Again, thanks for all your help!
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Click to collapse
please help me!!! , i have the same problem
1. you wrote
"Tried those things too...for some reason the pc could only download 2 out of 4 drivers. Also my phone wont let me stay on the download mode screen. It comes up for around 2 seconds then just goes to a firmware update screen. "
i have the same problem, which os system you flash the stock rom? windows 7? i have win 7.
how do you installed the missing drivers ? 2 of 4 drivers?
2. can you give me please the link to the rom stock and to the relevant software?
3. hot you flash the stock rom ? which software?
2. can you explain in detail what is the Installation steps? [when to connect the phone, which software, what need to see on the software)
thanks a lot
My H815 after flashing twrp via ADB got bootloop. I only get LG logo and led blinking. I'm on the V20A. Bootloader unlocked. Download mode works. Any help?
Like a lot of users mate .myself included ...we just gotta sit and wait till flashtool gets updated or maybe a tot& DLL files to be released ...in till then I've found out there is nothing we can do
SOLVED
michalpycia said:
SOLVED
Click to expand...
Click to collapse
how?
1. I've installed LG Bridge with all USB drivers.
2. Powered off G4 connected to PC by usb cable, it turned on automaticly.
3. LG Bridge can recognise phone when it has bootloop, it has not to be full powered on.
4. I've tried to update phone, but not successfully. It said that phone is up to date.
5. So i took troubleshooting option( not sure how it is called in english version of LG Bridge but you will find it)
6. LG Bridge have installed Marshmallow again, even without any data loss.
7. Phone is alive again after more than hour of updating (!)
8. Be happy
Will try on my h815 tomorrow morning when I get in from work
michalpycia said:
1. I've installed LG Bridge with all USB drivers.
2. Powered off G4 connected to PC by usb cable, it turned on automaticly.
3. LG Bridge can recognise phone when it has bootloop, it has not to be full powered on.
4. I've tried to update phone, but not successfully. It said that phone is up to date.
5. So i took troubleshooting option( not sure how it is called in english version of LG Bridge but you will find it)
6. LG Bridge have installed Marshmallow again, even without any data loss.
7. Phone is alive again after more than hour of updating (!)
8. Be happy
Click to expand...
Click to collapse
thx
i think you are lucky, because you are in poland, where is official mm
Unfortunetly, rest of the world LG Bridge trying to install only LL.
So what? if you have LL and bootloop you can try this method also. It will re-flash 5.1
leegreggs said:
Like a lot of users mate .myself included ...we just gotta sit and wait till flashtool gets updated or maybe a tot& DLL files to be released ...in till then I've found out there is nothing we can do
Click to expand...
Click to collapse
contact me if you want repair your phone after 3 weeks . ii have unbrick mine
shudoha said:
contact me if you want repair your phone after 3 weeks . ii have unbrick mine
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Click to collapse
Guys try this:
http://www.android-hilfe.de/thema/an...roid-5.733674/
Flashed successfully V20A via this tool
http://forum.xda-developers.com/showpost.php?p=63838659&postcount=134
work for me!! after 17 day!!
dolasz said:
Guys try this:
http://www.android-hilfe.de/thema/an...roid-5.733674/
Flashed successfully V20A via this tool
http://forum.xda-developers.com/showpost.php?p=63838659&postcount=134
work for me!! after 17 day!!
Click to expand...
Click to collapse
i know i use the same . but downgrade not flash 20A too much problem for the moment with android 6.0
michalpycia said:
1. I've installed LG Bridge with all USB drivers.
2. Powered off G4 connected to PC by usb cable, it turned on automaticly.
3. LG Bridge can recognise phone when it has bootloop, it has not to be full powered on.
4. I've tried to update phone, but not successfully. It said that phone is up to date.
5. So i took troubleshooting option( not sure how it is called in english version of LG Bridge but you will find it)
6. LG Bridge have installed Marshmallow again, even without any data loss.
7. Phone is alive again after more than hour of updating (!)
8. Be happy
Click to expand...
Click to collapse
This didn't work for me. LG Bridge just says the phone has to be in MTP mode to accept connection or something. And then says it's not connected. Any clues?
bombjulie said:
This didn't work for me. LG Bridge just says the phone has to be in MTP mode to accept connection or something. And then says it's not connected. Any clues?
Click to expand...
Click to collapse
Well. LGUP seems to have done the trick! Thanks for that info. It seems LG Bridge couldn't connect because the MTP driver failed to install with the phone. All other drivers installed correctly though.
dolasz said:
Guys try this:
http://www.android-hilfe.de/thema/an...roid-5.733674/
Flashed successfully V20A via this tool
http://forum.xda-developers.com/showpost.php?p=63838659&postcount=134
work for me!! after 17 day!!
Click to expand...
Click to collapse
Thanks a lot!
after all methods failed i managed to unbrick this phone with that method. entered download mode and updated to v20c
dolasz said:
Guys try this:
http://www.android-hilfe.de/thema/an...roid-5.733674/
Flashed successfully V20A via this tool
http://forum.xda-developers.com/showpost.php?p=63838659&postcount=134
work for me!! after 17 day!!
Click to expand...
Click to collapse
Thanks mate I've just downloaded those 2 files they were already installed in my PC earlier (UP and this dll) but I have launched UP and it helped unlike the LG Bridge! Phone is almost finished flashing fingers crossed lol. Looks like I'm done with the rooting for a while...
i was trying to flash lollipop rooted stuck room via qpst i was in download mood connected the phone and it reads as 9008 and i press download .. everything was fine it was loading system.img and i got this error
it says download fail firehose fail firehose fail download finish .
after this the phone is not responding to any key i press and it doesn't show when i connect it to pc and qpst can't see the device also .. i don't know what to do to unbrick it .. pls help
mohamed_ragab09 said:
i was trying to flash lollipop rooted stuck room via qpst i was in download mood connected the phone and it reads as 9008 and i press download .. everything was fine it was loading system.img and i got this error
it says download fail firehose fail firehose fail download finish .
after this the phone is not responding to any key i press and it doesn't show when i connect it to pc and qpst can't see the device also .. i don't know what to do to unbrick it .. pls help
Click to expand...
Click to collapse
Can you get into download mode?
i tried to press power + volume uo or down but nothing happen
mohamed_ragab09 said:
i tried to press power + volume uo or down but nothing happen
Click to expand...
Click to collapse
Press voulme up and connect to pc.
is there a way to get into fastboot other than power+volume down ?
via adb or something ?
mohamed_ragab09 said:
i tried to press power + volume uo or down but nothing happen
Click to expand...
Click to collapse
Try volume up+connect phone to PC. If it isn't detected try charging it for 30 minutes and then the same thing. If that doesn't work try a different USB cable and/or different USB port on your PC.
i will try and get back to you .. thank you so much i appreciate your help
mohamed_ragab09 said:
i will try and get back to you .. thank you so much i appreciate your help
Click to expand...
Click to collapse
Any news?
NeptunePH said:
Try volume up+connect phone to PC. If it isn't detected try charging it for 30 minutes and then the same thing. If that doesn't work try a different USB cable and/or different USB port on your PC.
Click to expand...
Click to collapse
i tried with no luck the phone cant be detected although it was being detected before the failed flashing attempt .. can windows 10 64 bit be the problem here ? what else can i do to unbrick the phone ?
and i get a message that the usb not recognized or malfunctioned
mohamed_ragab09 said:
and i get a message that the usb not recognized or malfunctioned
Click to expand...
Click to collapse
That sounds exactly like the situation I had. Your motherboard is probably fried. Get it to your service center. Especially if you have the warranty.
NeptunePH said:
That sounds exactly like the situation I had. Your motherboard is probably fried. Get it to your service center. Especially if you have the warranty.
Click to expand...
Click to collapse
im out of warranty .. is there is another way ? what did you do ?
in another note : i gave it to a friend who understand some maintenance and he managed make the device readable when you connect it to pc .. and it was showing 9008 on his pc .. but when i took it home and connect it to mine it shows the first time but then it started to show me usb not recognized again after i removed it .. i don't know what this means .. i gave it back to him to try make it readable again .. his pc is win 7 .. mine is win 10 .. what do you make of that ?
mohamed_ragab09 said:
im out of warranty .. is there is another way ? what did you do ?
in another note : i gave it to a friend who understand some maintenance and he managed make the device readable when you connect it to pc .. and it was showing 9008 on his pc .. but when i took it home and connect it to mine it shows the first time but then it started to show me usb not recognized again after i removed it .. i don't know what this means .. i gave it back to him to try make it readable again .. his pc is win 7 .. mine is win 10 .. what do you make of that ?
Click to expand...
Click to collapse
I was in the same situation. For me sometimes I got port 9008 and sometimes USB device not recognized. However every time I got a Sahara Fail. Keep trying to flash the s288 row with different cables/ports. That's all I can think of.
NeptunePH said:
I was in the same situation. For me sometimes I got port 9008 and sometimes USB device not recognized. However every time I got a Sahara Fail. Keep trying to flash the s288 row with different cables/ports. That's all I can think of.
Click to expand...
Click to collapse
what exactly did work for you ?
mohamed_ragab09 said:
what exactly did work for you ?
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Click to collapse
I tried every method possible but nothing worked. Since I was under warranty I took it to a service center where they told me the Motherboard was fried.
Oppssss mother board fried.... Im listening this first time.
he managed to make it readable again and we flashed the rom on his pc .. it went will and my p1 is on again .. thank you for the help
hi can you be speciific
mohamed_ragab09 said:
he managed to make it readable again and we flashed the rom on his pc .. it went will and my p1 is on again .. thank you for the help
Click to expand...
Click to collapse
HI.. can you get from your friend a step by step guide so that it can be useful for everyone facing the same problem..??
venkat7117 said:
HI.. can you get from your friend a step by step guide so that it can be useful for everyone facing the same problem..??
Click to expand...
Click to collapse
he just said he heated on the memory chips or something like that .. apparently the flashing problem was my win 10 device . because once the phone show 9008 com on flashing software the flash process went ok on his win 7 device
There's another thing that I would like to add. When the flashing fails and phone becomes dead(seems dead), it is not in a powered off state i.e. it actually is in a dormant state in some occasions. That is, it doesn't respond to any actions performed like plugging to pc, plugging charger e.t.c.
For older phones with a removable battery, we could simply remove the battery and turn the phone off completely before trying to flash again.
But since newer phones like our Vibe P1 doesn't have a removable battery, we need to switch the phone off manually.
There is a method for that given in this link.