Develop Bugs

Bugs so far in S6 Edge+

Its been more than 2 weeks since I have this S6 Edge+ and so far, I love the design and software. There is no lag so far, no matter which application/game I threw at it... However, from time to time, I have encountered quite a few bugs in the device which I would mention below. It would be helpful if somebody else too confirms that they have witnessed these. Actually all of them went away with a normal restart, so I have my doubts if any of you have noticed any so far...
So, here's the list:-
1. First time when I connected my phone via USB to my PC, I selected MTP (The option appears when you connect the USB cable to a PC) and I was unable to browse through any of the files. That was weird because once I selected Camera (PTP), I was able to see all the files. I tried again with MTP and it was same, so I just continued with PTP instead to copy the files I needed to.
After that day, I didn't connect my USB until today and it worked just fine today (I was able to see files through MTP). Although I have restarted my phone several times between then and now, so not sure what fixed it or broke it in the first place.
2. A couple of days back (probably last Friday), I was watching a video on facebook browser and I turned the phone to landscape mode. However, the video or the browser didn't turn. I thought it could be due to any facebook app issue, so I switched to normal browser (Open in Chrome option) and yet again the browser won't tilt. I closed it and opened the official YouTube app and tried a video and strangely that didn't work either. At this point, I was mad. I tried all other apps, nothing was working. I did try turning Auto-Tilt on/off several times during this but nothing worked. I just restarted my phone as a last resort and it started working just fine. Didn't have any issue till date.
3. I use CloudMagic app for my corporate email. Yesterday when I received a mail, I just got a notification on lock screen. I swiped it away. Later, when I unlocked the phone, I saw that there was still a notification from the app. When I dragged down the notification bar, I saw that there is a blank space left for the notification and the other notifications are displayed after that blank space. And no matter what I did or try, the notification simply wouldn't go away. I even selected CloudMagic from Application Manager and selected Force Stop which should have practically stopped everything related to that app but the notification still didn't go. So, I'm assuming this is not application issue, this could be some notification manager issue with S6E+. Here's a screen cap from that day:-
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
4. This one happened today and it was quite irritating too. I went to Developer Options -> Animator duration scale -> Animation scale 10x. After this, you would realize that all the animations would become very slow. You can try tapping on Recent button and see all the recent apps open up at slo-mo. I did that to beat the Android Lollipop Easter Egg game. After that, when I changed it back to 0.5x or 1x, the Animation rate wouldn't change. I tried doing it couple of times. Tried turning off Developer Options and turning back on but it didn't work. The animations were so slow for every application till I restarted the phone. After restart though, it worked fine.
5. Well, this one isn't a bug I'm sure but this isn't curable using a restart. The screen of the Edge+ is highly sensitive, so even if I tap to touch, sometimes it just registers the touch as touch n hold and hence the tap action isn't performed. This is visible in games like "Clash of Clans" where I would have to click multiple times on Resource Generators (Gold Mine & Elixir Mine) to take out the generated deposit when the zoom level is at minimum. I've seen another post from a user who reported the same issue. Game just happened to be one of the examples to witness this issue.
I'm not really annoyed with any of the above bugs and given the chance, I would still buy the S6 Edge+. I can even live with all the above bugs (if they are bugs at all), as long as they're fixed with a restart.
Just want to know if you guys had any of such issues yet ? or may be noticed some other bug in the system yet ?

Hi.
I've been using the Edge Plus for about 5 days and the only bug that happened to me was the blank notification, I solved it myself by restarting the phone, it is important to mention that this only happened once.
Sent from my SM-G928G using Tapatalk

alex_mx said:
Hi.
I've been using the Edge Plus for about 5 days and the only bug that happened to me was the blank notification, I solved it myself by restarting the phone, it is important to mention that this only happened once.
Click to expand...
Click to collapse
I know, it happened only once for me too. However, its been just 2 weeks since the phone has released, which isn't a very long time to see this issue repeating. Let's hope it doesn't.

I have the phone for 2½ weeks now and what I have noticed is that sometimes it will not awake from deep sleep so screen will remain blank even though I have pressed the home button and then action will be initiated after sometime.. Don't know why but sometimes just happens, maybe once a day during last week.. All apps I have installed are the ones I always using and none of them is like non trusted etc
Sent from my S6 Edge+

cellem said:
I have the phone for 2½ weeks now and what I have noticed is that sometimes it will not awake from deep sleep so screen will remain blank even though I have pressed the home button and then action will be initiated after sometime.. Don't know why but sometimes just happens, maybe once a day during last week.. All apps I have installed are the ones I always using and none of them is like non trusted etc
Sent from my S6 Edge+
Click to expand...
Click to collapse
This happened once to me too... But never again!

I'm having a really annoying "bug" or im doing something wrong, my apps are ordered by "alphabetic" but if i uninstall an app the app's on the second page for example don't "move" to the free slot, i have to go and order to re-order everything again....
I'm doing something wrong?

DemonSoul said:
I'm having a really annoying "bug" or im doing something wrong, my apps are ordered by "alphabetic" but if i uninstall an app the app's on the second page for example don't "move" to the free slot, i have to go and order to re-order everything again....
I'm doing something wrong?
Click to expand...
Click to collapse
That's just how the phone works, you gotta re order the apps every time you install a new one!

Dvanzutphenkann said:
That's just how the phone works, you gotta re order the apps every time you install a new one!
Click to expand...
Click to collapse
quit frustrating i must say :s but ho well

Love mine! But I have two things. Every now and then when I turn the screen on the phone freezes for like 7 seconds or so. It doesn't bother me that much since it only happens once every other day.
The second thing is that when I connect my phone to via Bluetooth to my cars audios yster to listen to music. Everything is studdering and lagging so bad I can't listen to it. Then I need to disconnect and reconnect a few times and if I'm lucky it will work. Today though I connected (and it was bad) but then I used the smart cleaning app on the phone and after that it worked fine for the rest of my trip. Might be some cache from some app that's causing this. I'm going to try to use the smart cleaning app a few days in a row now when I'm connecting the phone to see if that helps, I hope so.
Sent from my 6 Edge Plus

cknorthpole said:
Love mine! But I have two things. Every now and then when I turn the screen on the phone freezes for like 7 seconds or so. It doesn't bother me that much since it only happens once every other day.
The second thing is that when I connect my phone to via Bluetooth to my cars audios yster to listen to music. Everything is studdering and lagging so bad I can't listen to it. Then I need to disconnect and reconnect a few times and if I'm lucky it will work. Today though I connected (and it was bad) but then I used the smart cleaning app on the phone and after that it worked fine for the rest of my trip. Might be some cache from some app that's causing this. I'm going to try to use the smart cleaning app a few days in a row now when I'm connecting the phone to see if that helps, I hope so.
Sent from my 6 Edge Plus
Click to expand...
Click to collapse
These sound worse than what I mentioned above. Luckily never happened with me, otherwise I probably would have got it replaced by now.

mines froze couple of times to?
Sent from my SM-G928F using Tapatalk

cellem said:
I have the phone for 2½ weeks now and what I have noticed is that sometimes it will not awake from deep sleep so screen will remain blank even though I have pressed the home button and then action will be initiated after sometime..
Sent from my S6 Edge+
Click to expand...
Click to collapse
This.
And mine keeps sending "crash reports", don't know why - and I have no clue how to check whats happening - as it just says "sending report..." etc.. and then goes away

apurva.giri said:
These sound worse than what I mentioned above. Luckily never happened with me, otherwise I probably would have got it replaced by now.
Click to expand...
Click to collapse
Yeah. I did a factory reset yesterday (first one for me on this phone) and now there is no issue at all when it comes to connecting to my car. Haven't experienced any freezes as well but that's to early to say I guess.
Skickat från min SM-G928F

cknorthpole said:
Yeah. I did a factory reset yesterday (first one for me on this phone) and now there is no issue at all when it comes to connecting to my car. Haven't experienced any freezes as well but that's to early to say I guess.
Skickat från min SM-G928F
Click to expand...
Click to collapse
Good to hear that. However, we can't just depend on Factory Reset every time something like this shows up...

Device G9287 . Lock your screen with pattern and then double press the camera button and open it.You will see blue line scanning your phone and the phone becomes unresponsive.Press back button and click home button thrice and then phone becomes responsive and you can draw the pattern and it will accept it.

Just got that bug some one said about the when the phone is locked and you touch it, the screen just stays black

The 'night clock' seems to take a hell of a lot of battery.
I woke up the other night after having it on from 11pm-7am with nearly 40% drain with 'android system' being kept awake for 12 hours - Can only assume it was the clock that's doing this.
I cleared the cache, no better, factory reset - Bit better, but still seeing a 20% drain over night with almost no apps installed since I got it (I like to make sure everything's working as expected before installing everything).

Alex---1 said:
The 'night clock' seems to take a hell of a lot of battery.
I woke up the other night after having it on from 11pm-7am with nearly 40% drain with 'android system' being kept awake for 12 hours - Can only assume it was the clock that's doing this.
I cleared the cache, no better, factory reset - Bit better, but still seeing a 20% drain over night with almost no apps installed since I got it (I like to make sure everything's working as expected before installing everything).
Click to expand...
Click to collapse
Is the 20% drain with or without the night clock?
Sent from my SAMSUNG-SM-G928A using XDA Free mobile app

That's with the night clock. I'm going to leave it off completely tonight and see how it behaves.

Alex---1 said:
That's with the night clock. I'm going to leave it off completely tonight and see how it behaves.
Click to expand...
Click to collapse
Do let us know.. I never kept night clock on and my battery drain is about 3% throughout the night if I keep wifi & mobile data off.
Sent from my SAMSUNG-SM-G928A using XDA Free mobile app

Ghost touches in upper third of screen

Hi.
My Z1C seems to have a similar case of faulty display as described in some other threads here, but actually a bit different. The phone is stock, not rooted, running 5.1.1
Whenever I do something, there are ghost touches in the upper quarter or third of the screen. They only happen when I am not touching the screen myself. It happens no matter what I do. When I browse internet, it clicks links, when I scroll contacts, it calls people, when I am on facebook it gives likes etc... It seems like the more demanding task the phone is performing, the more ghost touches.
I turned on the developer settings and the "show pointer location" option, which leaves track of the last touch on screen, so I can research the issue.
I found out that when the phone is on home screen, it happens very rarely or not at all - the track of my last touch stays until screen turns off.
When I jump into the touchscreen service test, it does not happen at all. I can draw a line around the whole screen and it stays higlighted indefinitely.
In lock screen, it also doesn't happen.
I tried it in Sketch and it confirmed what I thought, when I was just sketching, from time to time a dot appeared in the upper part of the screen, but when the phone was downloading or installing in the background, the screen literally had seizures. I touched and released and then a storm of dots started to appear around the top part of the screen. It stopped after 5+ seconds, and after another input from me, the screen got another fit, drawing more dots.
I don't have any experience, but I think that since the problem doesn't happen constantly and it doesn't even happen at all in test mode, it could be a SW mistake.
I have found this thread https://forum.xda-developers.com/showthread.php?t=2691849 and I'm willing to try, but 1) my phone is still under warranty and 2) I have never done a root so I am not too eager. Do you think I should try that? Or has anyone found another solution for this problem?
Thanks.

Slivovidze said:
Hi.
My Z1C seems to have a similar case of faulty display as described in some other threads here, but actually a bit different. The phone is stock, not rooted, running 5.1.1
Whenever I do something, there are ghost touches in the upper quarter or third of the screen. They only happen when I am not touching the screen myself. It happens no matter what I do. When I browse internet, it clicks links, when I scroll contacts, it calls people, when I am on facebook it gives likes etc... It seems like the more demanding task the phone is performing, the more ghost touches.
I turned on the developer settings and the "show pointer location" option, which leaves track of the last touch on screen, so I can research the issue.
I found out that when the phone is on home screen, it happens very rarely or not at all - the track of my last touch stays until screen turns off.
When I jump into the touchscreen service test, it does not happen at all. I can draw a line around the whole screen and it stays higlighted indefinitely.
In lock screen, it also doesn't happen.
I tried it in Sketch and it confirmed what I thought, when I was just sketching, from time to time a dot appeared in the upper part of the screen, but when the phone was downloading or installing in the background, the screen literally had seizures. I touched and released and then a storm of dots started to appear around the top part of the screen. It stopped after 5+ seconds, and after another input from me, the screen got another fit, drawing more dots.
I don't have any experience, but I think that since the problem doesn't happen constantly and it doesn't even happen at all in test mode, it could be a SW mistake.
I have found this thread https://forum.xda-developers.com/showthread.php?t=2691849 and I'm willing to try, but 1) my phone is still under warranty and 2) I have never done a root so I am not too eager. Do you think I should try that? Or has anyone found another solution for this problem?
Thanks.
Click to expand...
Click to collapse
As You have warranty, I would strongly suggest that You go for a repair. I had the same issue in beginning, ghost touches appearing randomly, going away only after reboot. I was rooted and xposed, so went full stock without restoring any apps or data from internal storage, yet the problem remained, thus ruling out the point that it was software problem. And then after a week or so, that much part of screen stopped responding to touch entirely. You can see details over here, Another user had same problem as Mine and had the same end result,

OK then, I'll go for a repair. Thanks for the tip.

Slivovidze said:
OK then, I'll go for a repair. Thanks for the tip.
Click to expand...
Click to collapse
I am having exactly the same behaviour as you described .
Ghost touches happening on the upper part, and triggered when a demanding task is running.
Actually I didn't realized completely about this, I thought it was just random, but right now after I saw your post, I tried an app similar to Sketch while upgrading apps or playing a video in the background. And dots in the upper part start appearing crazily.
Did the phone repair solve your problem ? Mine is not in warranty, so I'll have to pay for it.
But also in my case, before this thing happened, I got some water damage and that upper quarter of the screen stopped responding.
After replacing screen+digitizer I got this very specific behaviour you described.

karamaz0v said:
I am having exactly the same behaviour as you described .
Ghost touches happening on the upper part, and triggered when a demanding task is running.
Actually I didn't realized completely about this, I thought it was just random, but right now after I saw your post, I tried an app similar to Sketch while upgrading apps or playing a video in the background. And dots in the upper part start appearing crazily.
Did the phone repair solve your problem ? Mine is not in warranty, so I'll have to pay for it.
But also in my case, before this thing happened, I got some water damage and that upper quarter of the screen stopped responding.
After replacing screen+digitizer I got this very specific behaviour you described.
Click to expand...
Click to collapse
In my case, I realized that I bought (probably) a badly re-fitted phone. Display's backlight was visible around screen panel edges, where I'd say it shouldn't be visible at all. I decided to return the phone and got a refund.
Sorry for not being able to help you.

Slivovidze said:
In my case, I realized that I bought (probably) a badly re-fitted phone. Display's backlight was visible around screen panel edges, where I'd say it shouldn't be visible at all. I decided to return the phone and got a refund.
Sorry for not being able to help you.
Click to expand...
Click to collapse
Ok. The aftermarket screen I got has that issue with the screen edges also. Very probable you are right.
In my case I water damaged myself. It seems that after 2 years of intensive use, waterproofing is gone, by accumulation of slight hits or so, never had a single crack on the screen. I read many posts reporting this happening, even with much less use time.
Too bad, I loved the phone, but I'm afraid that sending it to repair will mean to change the PCB or similar for a complete fix, which can come to a ridiculous price.
Seems it will be time to move on...

Yeah. If you want it fixed properly, you'd need to send it to Sony, and for the money it would cost you, you can probably gen a new phone. Sadly, similar phones aren't made anymore.

Top half inch screen not working

I have a HTC One m8 and the top half inch of the screen does not respond but occasionally it does sometimes for a little while. The top half inch generally tends to work when the battery is charged to 100% but sometimes that doesn't happen either. if it helps I use a tempered glass as a screen protector and the screen does not have any physical damage and it doesn't help when u boot into safe mode. I have also tried a hard reset.

Coincidentally i am working on a phone with the same problem (not mine). After a lot google research the owner decided to use another Launcher (Smart Launcher). This did not fix it entirely, if you are in Apps you can use the statusbar, but its not working on homescreen. I dont know why it behaves like that, but surprisingly many people get problems like that. I tend to believe that there is some software problem involved, because changing Launcher or using custom rom has been reported helpfull/fixing the problem (not allways tho..).
Now he had some other troubles with this phone and in the process i did a reset, that did not fix things as you said. I will install a custom rom next and will report back next week.

So i was wrong with saying a new lauchner solved the problem. Statusbar(sb) was accessible in home screen but not in app, said it wrong in the other comment. Now i had some time to test this and i can say that at least the phone i was working on is broken.
The top part does not recognize any touch input. The reason the sb showed some reactions is, that the launcher had a bigger trigger area (i guess), so you could pull it down. But still the top part was not responding. I tested it with stock, S-Rom and one Nougat Rom (dont remember), none of that showed an input in the top part.
Solution for now is different launcher or app that pulls down the bar. There are still some problems in daily usage, that this will not fix, so i guess its time for a new phone.

I am facing same problem. Is it any update which was pushed by HTC which makes the top 1 inch unresponsive ocassionally.. Indirectly, a marketing gimmick to push us by a new phone. So if it is really like that, who would buy a HTC phone again anticipating same problem again. Might go for Samsung (my own preference). huh !!!

November update 2

Samsung just released second November update.
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
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I have just installed it and removed my old registered fingerprint as indicated in the changelog, however now I cannot add a new one.
I keep getting: "Make sure the fingerprint sensor is clean and dry, then try again." at 41%, well done Samsung..

ThePietn1 said:
I have just installed it and removed my old registered fingerprint as indicated in the changelog, however now I cannot add a new one.
I keep getting: "Make sure the fingerprint sensor is clean and dry, then try again." at 41%, well done Samsung..
Click to expand...
Click to collapse
Same problem her!
My fingerprint sensor was working fine, now after this new update i can't register new fingerprints.
Did a factory reset to see if it solve the problem, but still the same.
My fingerprint sensor it is useless now!
Whats wrong with u samsung??

Hhahah same thing, now its not working at all

Update: I have contacted Samsung on Facebook but I did not yet receive a message from them, it seems like their support forum is also filled with complaints from users.
I got it working after a long time! After trying dozens of times, I was finally able to register my fingerprint again.
The trick is to hold your thumb straight on the scanner, just like in the picture that is shown above the scanner when adding a fingerprint.
It will take a long time (almost 5min for me), but after that it works fine even if you rotate your finger to unlock the phone.
For me personally it even works a little bit faster and it's much more accurate, it didn't miss my finger once anymore!

Mine is working now very fast and good.
I will wait till tomorrow, and see if it stays like this.
I didnt have any problem, with this update.

Here's what I have done:
1- remove all biometrics (face+fingerprints)
2- restart the device
3- register one fingerprint
everything is working perfect and it is much faster this time
(for people who get the message of clean the sensor/41% you just need to wipe it and hold well for the registration to go smooth)

After today's second November update, the accuracy of reading the fingerprint sensor when inserting new fingerprints has been significantly reduced. Either the sensor constantly warns you that your finger must cover the entire area of the sensor or prompts you to clean your finger or the glass of the display. These problems mainly concerned my right thumb when the other fingers were able to enter the cecek without major problems. The whole desperate I tried the method described here on the forum already described somewhere and within the scope of one fingerprint I alternated on the sensor and four fingers of one hand. All I was surprised to find out that I have registered a total of eight fingers at once and everything works great. Please try it, it costs nothing, just a little time. A505FNXXS3ASK9/A505FNOXM3ASK9/A505FXXS3ASK9

It's improved, but you need to be more careful with registering fingerprints. Cover the sensor fully and don't take the finger off immediately when the percentage rises.
Also don't delete all fingerprints at once. I have 3 fingerprints registered, one left hand, two right hand (same finger, for better accuracy, I'm right handed). When an update comes like this, remove one fingerprint, then readd the finger you deleted. You continue until all old fingerprints before update are deleted and you readded them all.

Bl4Ck R34Ct0r said:
Here's what I have done:
1- remove all biometrics (face+fingerprints)
2- restart the device
3- register one fingerprint
everything is working perfect and it is much faster this time
(for people who get the message of clean the sensor/41% you just need to wipe it and hold well for the registration to go smooth)
Click to expand...
Click to collapse
I've done so, but cannot add new fingerprint. Waiting for answer from Samsung service. Better before update ...
Edit: now works up to 41% ... then less percent or message: sensor must be clean & restart

de-coder said:
I've done so, but cannot add new fingerprint. Waiting for answer from Samsung service. Better before update ...
Edit: now works up to 41% ... then less percent or message: sensor must be clean & restart
Click to expand...
Click to collapse
Hey man, the trick is not moving your finger, just place it vertically as shown in the illustration and keep it that way..

Is Root working well after update?
just wondering if magisk is working fine without random reboots after this update?
should i flash the new firmware or stay with the old one with root working fine
thanks in advance

samsung wrote me to reset to factory settings. bad idea. everything as before.
I noticed, however, that the A50 can only read the fingerprints vertically

de-coder said:
samsung wrote me to reset to factory settings. bad idea. everything as before.
I noticed, however, that the A50 can only read the fingerprints vertically
Click to expand...
Click to collapse
Really? I use my thumb horizontally and slightly tilted and it works fine.

NoCo33 said:
Really? I use my thumb horizontally and slightly tilted and it works fine.
Click to expand...
Click to collapse
Removing the screen protector, removing face recognition and fingerprints then changing the position of the finger when not recognized plus patience works. No trouble unlocking afterwards.

i had the same issue. so i removed my screen protector and re registered my finger print. its working fine now

Man...registering with screen protector on was VERY difficult. But once I struggled through it (I think it took me 15 minutes for 3 fingers total), it seems to be more accurate. Maybe it's my bias but it feels a BIT slower...whereas before as long as the screen was clean, it was very quick to either register, or refuse.
UPDATE: I change my mind. My phone sat unattended for 6 hours and when I tried to unlock it didn't work for any of my fingers. Even when I go into the test mode it would not detect any of my fingers. Cleaning the screen (which hadn't been used over those 6 hours) didn't help. After rebooting the scanner worked again.
By then I'd deleted one of my fingers, and it would keep telling me my finger wasn't covering the screen.
I think I like the October iteration better. It's less reliable but also much less fussy and didn't require a reboot to fix.

This just sucks. I am stuck without the fingerprint login now.... cant go past 41% whatever I try. Way to go Samsung.

I have the same problem.. I can not register a new one.. it says to clean the sensor around 40%... is there anyway to downgrade the update?

Ok Finally I could add one fingerprint.. but i had to remove my tempered glass. so yeah I had to throw away my tempered glass to add a finger print. this sucks..

OP 3 Heat issue and random crashes

Hello everyone!
Some basic info upfront:
The phone is completely stock(no root, etc) and on the latest available android update (9.0.6).
The phone was factory reset twice which didn’t fix anything.
Ambient temperature is 20°C
Behaviour:
Phone crashes related to heat:
- Whenever the phone screen turns black or the phone turns off due to a crash it is very warm/hot
- The phone (sometimes) turns off when I connect it to the charging device while on low (<20%) battery
- Battery temperature according to CPU-Z is normal (max 40-50°C) when charging and crashing
- (External) heat causes the phone to turn off (exposure to sunlight, holding it in my hand for like 5 minutes while using light gaming app/camera – sometimes even lighter usage apps)
- Phone turns off when used more heavily (e.g. frequent switching between apps)
- Last time, the simple use of google maps and youtube caused the phone to go black eventhough it was positioned in front of the car AC and therefore temps should have been perfectly fine. When it crashed it was very warm to the hand tho
- After a crash, the power button must be held for 10 - 20s to turn the device on again.
- Sometimes it seems as if the phone might still be on, and only the screen is black (LED still blinking).
- It seems as if holding the power butto first turns the device off and afterwards turns it on again
- CPU-Z shows very high tempterature on the sensor “pm8994_tz”. It’s always at least 20°C warmer than the other sensors. Before a crash it shows between 90°C and 100°C while the other sensors are in the 50’s (not able to screenshot that )
- The phone slows down and becomes choppy before crashing. If I notice this and stop using it right away for about 10 minutes I can sometimes prevent the phone from crashing.
{
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"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Fingerprint reader not working:
- Fingerprint reader doesn’t work anymore (have had this issue before. It somehow went away and is now back) the homebutton howerever is functioning
- Also I think the last update for the OP3 made things worse. Fingerprint reader was working (with Andr. Pie - not 9.0.6 tho). Then I upgraded to 9.0.6. Fingerprint reader was still working. Then one crash. Since then the fingerprint reader is defect. I had times before when the FP-reader wasn’t working and the device stated that in red text. Now its just not working without any info from the phone.
- The *#808# sensor test says it's not a hardware malfunction. In the past the very same test also had already failed....
Android Data corruption:
- Within the last 3 months my phone twice randomly bricked out of nowhere: When trying to use it it showed an android screen that said “Decryption unsuccessful” With the only option to factory reset the phone
All the issues have become more and more frequent over the last 1.5 years. At first only bothering every few month and now on a pretty frequent basis.
Other than that, on “normal” days the phone’s performance is perfectly fine.
I don’t know if this is related to the issues mentioned above but it somehow started after I’ve been to Vietnam: 4 Weeks of constant ambient temperatures of 40°C. In my pocket probably warmer and camera use on top of that.
Also I just plugged it into the Vietnamese power outlets with my european charger. I have no idea if different voltages or something like that might have caused issues
I started writing this down with the intention of just listing bullet points and it turned out as a pretty long text. However, when the phone doesn’t have issues (which is most of the time) it’s perfectly fine. That’s why I don’t wanna exchange the device. It’s basicly a well working phone – when its working….
Battery life is fine. 70% brings me through the day.
Questions:
- Hardware or software issue?
- faulty sensor?
- might older android version fix the problem?
Thanks for reading through this and giving your suggestions!
30.04.2020
UPDATE:
I downgraded back to Oos 5.0.8
- The phone feels snappier now.
- pm8994_tz temps are still above average
- I can't tell much about the heat-crash-stuff, since I'm not able to properly tax the system right now. However the device turned off twice during the setup process. Since then it's fine.
- I cannot setup a fingerprint because every security option requires me to enter the PIN. The devices says my PIN was wrong, although it's 100% correct. Funnily right now there isn't even a PIN set to unlock the device. So I'm stuck with the "swipe-to-unlock"-option. The statement about the wrong PIN also is an issue that sometimes occurred in the past out of nowhere.

crash/freeze issues occured on Oos 5.0.8. as well. So I upgraded back to 9.0.6. The "wrong-PIN" problem didn't change.
Do you think there is a chance that a custom ROM might help?
Or is it more likely to be a hardware issue?
some random thoughts:
Is there a chance that the heat dissipated from the SoC ist not transfered properly due to something like old thermal paste? Or the heatspreader not making contact to the chip?
could charging the device with a low power car-charger might have caused the issues?
Or maybe a magnet phone holder? Or are phones not susceptible to magnetism at all?

Update 20.05.2020:
I did another factory reset without changing the Oxygen OS version (9.0.6). I got completely stuck in the Android/OnePlus setup process (didn't access the homescreen at all). Phone kept freezing during the process. Phones temperature was not warm at all. After several reboots and the freezes in the setup process, i wiped everything once more. Just to be sure, I put a cooling pack from the freezer under the device during the setup process. With one minor hickup I got through the setup process and reached the homesceen.
Fingerprint reader is working again. The "wrong PIN"-Issue is gone as well.
The day after the phone randomly turned off. After several reboots its working well again.
Now I'm checking the launcher. I was using the Nova Launcher previously and used to load a backup everytime i restored the phone. This time I'm setting up the Nova launcher completely from scratch. Maybe incompatibilty of the old backup with the current android is causing issues.
Phone is running fine now. Homebutton stopped working once which could be fixed by a simple reboot.

Luigi, did you managed to get OP3 working more stable without crashes or overheating? I have similar issues and pm8994_tz is getting very hot (73 degree). Actually msm therm as well.
Regards, Pekka

Luigi_4477 said:
Update 20.05.2020:
I did another factory reset without changing the Oxygen OS version (9.0.6). I got completely stuck in the Android/OnePlus setup process (didn't access the homescreen at all). Phone kept freezing during the process. Phones temperature was not warm at all. After several reboots and the freezes in the setup process, i wiped everything once more. Just to be sure, I put a cooling pack from the freezer under the device during the setup process. With one minor hickup I got through the setup process and reached the homesceen.
Fingerprint reader is working again. The "wrong PIN"-Issue is gone as well.
The day after the phone randomly turned off. After several reboots its working well again.
Now I'm checking the launcher. I was using the Nova Launcher previously and used to load a backup everytime i restored the phone. This time I'm setting up the Nova launcher completely from scratch. Maybe incompatibilty of the old backup with the current android is causing issues.
Phone is running fine now. Homebutton stopped working once which could be fixed by a simple reboot.
Click to expand...
Click to collapse
Is your problem sorted out..I am also facing similar issue... don't know whether it's battery issue or not