Recovering Zenfone 2 ZE551ML - ZenFone 2 Q&A, Help & Troubleshooting

I had rooted my zenfone 2 ZE551ML and i installed the latest update... And saw that my phone didnot start and stuck at the reboot screen... That i consulted to the asus support team... And they told me to wipe cache partition and i was doing so... And it was taking a lot of time so i powered off my phone and restarted and my phone wont go to recovery mode now and whenever i try to reboot there is a dead android bot sleeping... And flashing!!!! PLEASE HELP ME!!!!!

I cannot go into recovery mode as well. After seeing the dead robot error and pushing up volume then power button renders a blank or black screen. What can I do now?

tapi.niichi said:
I had rooted my zenfone 2 ZE551ML and i installed the latest update... And saw that my phone didnot start and stuck at the reboot screen... That i consulted to the asus support team... And they told me to wipe cache partition and i was doing so... And it was taking a lot of time so i powered off my phone and restarted and my phone wont go to recovery mode now and whenever i try to reboot there is a dead android bot sleeping... And flashing!!!! PLEASE HELP ME!!!!!
Click to expand...
Click to collapse
I did the same with mine in April. Restarted it before it was done wiping cache. I had to do an RMA andcsend it in to Asus Canada. I had it back in a week and a half. Phone Asus and see what they can do for you.
Sent from my ASUS_Z00AD using XDA-Developers mobile app

You can try the raw file with asus flashtool and after adb sideload the last firmware.

If you can get into fastboot mode. Try "fastboot erase cache"
Sent from my ASUS_Z00A using Tapatalk

I found out how to get into recovery. On mine once I get to the sleeping robot, I first pressed and held the power button then the up volume momentarily and it worked. Phone is fixed but it sucks losing much of my data and configuration.

Related

[Q] Galaxy Nexus won't boot up! Restarting after google logo!

Hello to all
I have Samsung Galaxy Nexus 4.2.1 stock and unlocked.
It worked perfectly to two years! From yesterday i have problem with it! My GN won't boot anymore, I can see just google and X (nexus) logo after that GN restart itself! This is repeated without stopping until I put out battery.
I have tried to clear cache, wipe data/factory reset in Recovery Mode but problem has continued!
I have unlocked bootloader and update to android 4.3 stock (non rooted) through ADB (google SDK), updated successfully but when phone has reboot problem has continued, GN restart non-stop!
In Fastboot mode/Recovery Mode phone it never restarted! I have left in this mode with hours to try if restarted but no It works without any problems in this mode! It restart only when phone boot up!
Can this problem to be hardware failure or not?!
Can anyone help me? What can i do to boot my GN again?
I hope in your your support
visar.r said:
Hello to all
I have Samsung Galaxy Nexus 4.2.1 stock and unlocked.
It worked perfectly to two years! From yesterday i have problem with it! My GN won't boot anymore, I can see just google and X (nexus) logo after that GN restart itself! This is repeated without stopping until I put out battery.
I have tried to clear cache, wipe data/factory reset in Recovery Mode but problem has continued!
I have unlocked bootloader and update to android 4.3 stock (non rooted) through ADB (google SDK), updated successfully but when phone has reboot problem has continued, GN restart non-stop!
In Fastboot mode/Recovery Mode phone it never restarted! I have left in this mode with hours to try if restarted but no It works without any problems in this mode! It restart only when phone boot up!
Can this problem to be hardware failure or not?!
Can anyone help me? What can i do to boot my GN again?
I hope in your your support
Click to expand...
Click to collapse
Don't panic, this problem is called bootloop and it's normal. Just download factory images from here and flash them by using this awesome guide by efrant!!
Also bookmark this link for future reference.
http://forum.xda-developers.com/showthread.php?t=1812959
started having the same problem yesterday after 6 months of stability on a custom 4.3 rom.
oem lock then unlock to format, nothing, tried various methods of flashing back to stock via ADB with mixed results, normally more boot looping with it occasionally booting into a rom for ~5 seconds. so SOMETHING is working.
I tried Efrant's method about an hour ago, but its been sitting at the google logo since, I'm at a lost, I'm no stranger to boot loops when installing borked roms but this is the strangest problem I have ever had with an android device.
should I just chock it up to hardware failure?
Mostly yours USERDATA partition is corrupted.
Use FASTBOOT to reflash the USERDATA IMG and it should do the trick.
Sent from my Galaxy Nexus using xda app-developers app
did a total stock reflash again, got to the setup screen before it rebooted after ~15 seconds, bootlooping again. flashed the userdata img with a few different ones.
I'm trying to read my logcat but when I run the ADB command in clockwork It finds nothing.
I've done all steps by this awesome guide by efrant! But same problem here
I've tried to install 4.2.2 stock, 4.3 stock, all comands works but in the end when i press fastboot reboot my nexus it's in bootloop again restart restart and restart
Any other solutions :crying::crying::crying:
I've waited about 30 minutes after restarting non-stop, my GN boot to system i saw home screen of android but after 5 sec restarted again :crying:
I'm getting into my system once every 10 or so reboots. managed to turn off wifi in case that was the problem but still boot looping. I'm inclined to think it might be hardware related as I started having trouble in the middle of a text after several months of rom stability.

Zenfone 2 fails after OTA

Hi, I have an Asus zenfone 2 a couple of weeks via OTA update, since the phone began to fail, random reboots, wifi and bluetooth does not work, sometimes is with the screen off and vibrating, to turn it off I have to keep power button
when trying to enter the recovery mode from fastboot, the phone keeps the screen off and vibrating
I could reinstall the original rom using a temporary recovery, but the problem persists.
Please help!
Sorry for my bad English.
greetings from Chile.
nerv2016 said:
Hi, I have an Asus zenfone 2 a couple of weeks via OTA update, since the phone began to fail, random reboots, wifi and bluetooth does not work, sometimes is with the screen off and vibrating, to turn it off I have to keep power button
when trying to enter the recovery mode from fastboot, the phone keeps the screen off and vibrating
I could reinstall the original rom using a temporary recovery, but the problem persists.
Please help!
Sorry for my bad English.
greetings from Chile.
Click to expand...
Click to collapse
wipe data/factory reset and cache from recovery
I wipe cache and factory reset from recovery, but it did not work, perform a downgrade to 2.20.40.139, but the problem continues, there will be a hardware failure?

Zenfone 2 ZE551Ml stuck on flashing dead android.

Hi all. 2 days ago I put my Zenfone into recovery mode to clear the cache. After hitting Clear Cache, it ran for 10 minutes. Nothing showed on the progress screen so I foolishly turned it off. Now when I put it into recovery mode and hit the power button, it just reboots into the normal boot mode screen with the other 3 options. Yesterday I got the flashing error sign. Does anyone have a link to the latest stock recovery image? I have already set up an RMA with Asus, but I have data and photos I would like to get off of the device. I am set to send it in on Monday, so if there is any way to fix it before then I would be thrilled. I bought a Zenfone 2 Laser to use in the mean time, which My wife will get when mine is repaired. Thanks in advance.
I forgot to say that I needed the latest recovery for my device. Thanks

Verizon LGG3 VS985 not booting

Hello
I am new to working on these phones so I apologize in advance if I don't properly state any processes or terms correctly.
I have a stock non modded Verizon LGG3 VS985 that experienced problems with WiFi and Bluetooth not working and significant battery drain. This happened right after a recent update to marshmallow. I tried cache clearing, safe mode, hard reset and nothing solved the problem. I decided I wanted to take the phone back to factory condition. I started with the LG flash tool that uses the .tot and a .dll. I ran the flash and when the program got to approx. 80%(at checking mini os phase of the flash) the phone began to reboot and only got as far as the LG logo and after about 2 min of the phone trying to reboot the flash program said fail, usb connect or something like that. At this point the phone will only start and go into a loop that includes the vibrate and the LG logo. and that will cycle until I believe the battery would die if allowed. I then found a link here at XDA (https://forum.xda-developers.com/verizon-lg-g3/general/guide-flash-to-stock-10b-kdz-method-t2928140) that uses the KDZ method, was well written and easy to follow. I ran it on the phone and it was going great. The flash program got to 88% and the phone went into the boot loop with the vib and LG logo . The flash program continued to run until it was complete while the phone was in the boot loop and it got to 100% and said that the software installed. I powered down the phone via battery removal and now when it tries to boot it vibes, shows the lg log and then the green android symbol shows for about 2 seconds and then it does it all over again. I have tried a hard reset and nothing changes. I appreciate any ideas any of you may have on what I can try to get this resolved. Thank you.
shovelheader said:
Hello
I am new to working on these phones so I apologize in advance if I don't properly state any processes or terms correctly.
I have a stock non modded Verizon LGG3 VS985 that experienced problems with WiFi and Bluetooth not working and significant battery drain. This happened right after a recent update to marshmallow. I tried cache clearing, safe mode, hard reset and nothing solved the problem. I decided I wanted to take the phone back to factory condition. I started with the LG flash tool that uses the .tot and a .dll. I ran the flash and when the program got to approx. 80%(at checking mini os phase of the flash) the phone began to reboot and only got as far as the LG logo and after about 2 min of the phone trying to reboot the flash program said fail, usb connect or something like that. At this point the phone will only start and go into a loop that includes the vibrate and the LG logo. and that will cycle until I believe the battery would die if allowed. I then found a link here at XDA (https://forum.xda-developers.com/verizon-lg-g3/general/guide-flash-to-stock-10b-kdz-method-t2928140) that uses the KDZ method, was well written and easy to follow. I ran it on the phone and it was going great. The flash program got to 88% and the phone went into the boot loop with the vib and LG logo . The flash program continued to run until it was complete while the phone was in the boot loop and it got to 100% and said that the software installed. I powered down the phone via battery removal and now when it tries to boot it vibes, shows the lg log and then the green android symbol shows for about 2 seconds and then it does it all over again. I have tried a hard reset and nothing changes. I appreciate any ideas any of you may have on what I can try to get this resolved. Thank you.
Click to expand...
Click to collapse
U try to go back to stock by shutting the phone down then hold the volume up button then plug in the phone to get into download mode
Sent from my LG-VS985 using Tapatalk
djevil said:
U try to go back to stock by shutting the phone down then hold the volume up button then plug in the phone to get into download mode
Sent from my LG-VS985 using Tapatalk
Click to expand...
Click to collapse
Not sure I understand the question completely, but I did place the phone in download mode as per the method you mention prior to both attempting the KDZ method and the TOT method of going back to stock.

Nexus 5X DEAD/Bootloop

My Nexus 5x that was running 8.1 just randomly turned off yesterday and won't boot into android. Sometime later i tried to turn it back on and it worked and it turned off by itself 2 mins later. i somehow manged it to get into fastboot mode and I then unlocked the bootloader and flashed the stock firmware . But that did not help at all , in fact the phone was now completely dead and it only goes into fastboot sometimes while the other times it being stuck in a bootloop . while luckily when it went into fastboot, i have tried installing different boot images like boot4core but it still wont do anything its really weird,sometimes it doesn't respond to any key combination while sometimes it would go normally into fastboot. Need help , i Have no clue!! plzzz
Same Problem here! Running 8.1 and tap Uppdate Chrome and Alexa App, that the Phone freez and Reboot. After reboot he try to load the apps but freez. Now it wont boot to system and recovery say no command. When i now will enter Recovery the Phone reboots.
No open bootloader and no root. Stock 8.1 Rom from Google
Edit: Try to start Phone in Secure Mode (When Google Logo Popps up press Volume -) Say the System is Corrupt and do a Factory Reset. After Reset the Phone stuck on Boot too
Edit Edit: OK think thats the CPU Hardware Bug. Phone dont start anymore...
keltemp said:
My Nexus 5x that was running 8.1 just randomly turned off yesterday and won't boot into android. Sometime later i tried to turn it back on and it worked and it turned off by itself 2 mins later. i somehow manged it to get into fastboot mode and I then unlocked the bootloader and flashed the stock firmware . But that did not help at all , in fact the phone was now completely dead and it only goes into fastboot sometimes while the other times it being stuck in a bootloop . while luckily when it went into fastboot, i have tried installing different boot images like boot4core but it still wont do anything its really weird,sometimes it doesn't respond to any key combination while sometimes it would go normally into fastboot. Need help , i Have no clue!! plzzz
Click to expand...
Click to collapse
My daughters phone just started doing the same thing this morning. Haven't gone through any tests yet, but it is constantly restarting. Can't get it to go into recovery through normal means.

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