Sensors not working - Huawei Watch

So, I bought the Huawei watch in November 2015 and everything was working fine till Thursday last week. Thursday is when I bought the new HTC 10, so I had to factory reset the Huawei Watch in order for it to sync with the HTC 10. After doing that and syncing with the HTC 10, I have noticed that none of the sensors on the watch work anymore. By sensors I mean pedometer, heart rate sensor, gestures etc.
I have done a factory reset several times and also tried pairing and syncing the watch with other android phones, still the same result.
Can someone help me please, as this looks like a software problem as the watch has not been damaged or anything and it was working absolutely fine before I did the factory reset.

Google fit is installed?

bigsee said:
Google fit is installed?
Click to expand...
Click to collapse
Yep, it still did not work, I just sent it back to Amazon for a refund.

Must be a software glitch. Mine started acting up a couple of days ago. At first I noticed the screen would go to sleep although I had "Always on" on.
Today I noticed that neither the pedometer nor the HRM are working...

Same here.. for few days already hrm pedo and gyro? Not working. Never installed an update tho.

neonstone said:
Same here.. for few days already hrm pedo and gyro? Not working. Never installed an update tho.
Click to expand...
Click to collapse
Has to be a software glitch if many people are facing similar issues, all the hardware sensors cannot just go faulty all of a sudden.

update. mines working again.

neonstone said:
update. mines working again.
Click to expand...
Click to collapse
Any solution to propose or did it just start working again on its own? Mine's sensors are still dead...

i just did factory reset using the recovery. then after that still not working. then tried paring to other phones. 3 phone to be exact, then it started working. im pairing it to the original phone now no issues again so far.

k0k0s79 said:
Any solution to propose or did it just start working again on its own? Mine's sensors are still dead...
Click to expand...
Click to collapse
do you tend to wash your watch? or submerge it into water?

neonstone said:
do you tend to wash your watch? or submerge it into water?
Click to expand...
Click to collapse
Nope, never. Always remove it before showering. It's supposed to be waterproof to 10m as well.
I think it has something to do with the latest android wear update, since all the issues started around then (for me it was May 19th). It cannot be a coincidence that everyone's watches started going wrong around that date.

just restart your watch then try again.

I have already restarted/factory reset the watch many times to date and still no luck.

Me too sir how i can do for make it work again
Dear all concerns ,
Now , my watch can touch and i just install to 6.0.1 version but i can't using Heart rate sensor and another sensors anymore How i should to do ?
Thank you so much for kind support

I have the same problem, the sensors do not work. Some solution? Restart factory settings I have done several times. Thanks

same problem
Did anyone find a solution to the sensors problem?

yakirzaf said:
Did anyone find a solution to the sensors problem?
Click to expand...
Click to collapse
Return and replace.
Sent from my Nexus 6 using XDA Labs

Pkt_Lnt said:
Return and replace.
Sent from my Nexus 6 using XDA Labs
Click to expand...
Click to collapse
Yeah even I returned my watch back to Amazon, now waiting for a new variant of Huawei Watch to come out.

hasham11 said:
Yeah even I returned my watch back to Amazon, now waiting for a new variant of Huawei Watch to come out.
Click to expand...
Click to collapse
Last I have seen that Huawei has made a deal with Samsung to use Tizen. They are not happy with Google not letting them customize Android Wear.
http://www.techtimes.com/articles/1...ld-sport-tizen-os-instead-of-android-wear.htm

I know it is a problem with the android wear app. Does someone know how to fix it accept to the returning solution?

Related

[Q] Confirm If this normal?

I got the galaxy note 10.1 2014 this morning and it has been great but i just discovered a problem. When i turn on the galaxy note the at the lock screen, the screen will not recognize my finger but it will recognize the s pen and the screen perfectly work with s pen...when i turn it off and turn it on again the finger touch works perfectly fine :/
Its on the latest update, can anyone tell me asap if this is a hardware problem or software problem so i can get a refund, i have 2 more days.
Thankyou,
po678
Po678 said:
I got the galaxy note 10.1 2014 this morning and it has been great but i just discovered a problem. When i turn on the galaxy note the at the lock screen, the screen will not recognize my finger but it will recognize the s pen and the screen perfectly work with s pen...when i turn it off and turn it on again the finger touch works perfectly fine :/
Its on the latest update, can anyone tell me asap if this is a hardware problem or software problem so i can get a refund, i have 2 more days.
Thankyou,
po678
Click to expand...
Click to collapse
No that's not normal. Try restarting it but if it continues to happen I would just exchange it to be honest.
I tried restarting and factory reset, no hope :/ any other fix for this or ill go for a refund but i love the tablet, other than that issue everything else works though that is more than enough to annoy me :|
Po678 said:
I tried restarting and factory reset, no hope :/ any other fix for this or ill go for a refund but i love the tablet, other than that issue everything else works though that is more than enough to annoy me :|
Click to expand...
Click to collapse
Yeah sounds like you have faulty device or something, go to the shop you bought it from and get a replacement.
Geordie Affy said:
Yeah sounds like you have faulty device or something, go to the shop you bought it from and get a replacement.
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=ii7m2696T3Y have the same issue mentioned in the video :| :|
Po678 said:
http://www.youtube.com/watch?v=ii7m2696T3Y have the same issue mentioned in the video :| :|
Click to expand...
Click to collapse
I hope you are able to return it without any problems... the video is based on a bug found in the earlier version of this tablet as the video was posted in April... first time I see it reported for the 2014 edition
i had this probleme sometime but every time solved by restarting tab.
Try to flash your tab
Not normal. Go get one that's not faulty while you can.

[Q] Moto 360 Stuck in boot loop after Lollipop Update

Hey guys,
I got the lollipop update for the Moto 360 today, but now its stuck on the boot loop ( the red, yellow, green, blue spinning orbs)
Any ideas on how to fix it?
Thanks
--------------------------------------
Update
----------
I have sent my moto 360 for a replacement and have created a bug report here https://code.google.com/p/android/issues/detail?id=83581
If you guys go there and star it, google is more likely to notice it. Hope everyone gets their watch fixed. Good luck.
It took a while for me as well but finally it booted up fine.
Oskar-2 said:
It took a while for me as well but finally it booted up fine.
Click to expand...
Click to collapse
Oh cool. I waited for 30min...did it take longer for you?
asamgosi said:
Oh cool. I waited for 30min...did it take longer for you?
Click to expand...
Click to collapse
Mine's been in a boot loop for an hour now... Has yours booted yet?
Puzzlegirl said:
Mine's been in a boot loop for an hour now... Has yours booted yet?
Click to expand...
Click to collapse
No nothing is happening... I restarted it, still no use
asamgosi said:
No nothing is happening... I restarted it, still no use
Click to expand...
Click to collapse
Me too. I'm waiting for it to run out of battery and die ?
I also have such problem. I've rebooted, rebooted, rebooted, all the same. I think only one way has left- flash firmware.
MuCKs said:
I also have such problem. I've rebooted, rebooted, rebooted, all the same. I think only one way has left- flash firmware.
Click to expand...
Click to collapse
Probably, it is a bug in the update... I sent back the watch to Motorola, they are going to replace it
For me this isn't good idea, cause shipping will take a lot of time (Russia). I Iam inclined to reflash it by myself. I just wonder if it will help or not.
MuCKs said:
For me this isn't good idea, cause shipping will take a lot of time (Russia). I Iam inclined to reflash it by myself. I just wonder if it will help or not.
Click to expand...
Click to collapse
Oh... It probably would help. It looks like a software issue. But how would you flash it? There are no usb ports and the bluetooth doesn't work.
asamgosi said:
Probably, it is a bug in the update... I sent back the watch to Motorola, they are going to replace it
Click to expand...
Click to collapse
How did you get them to replace it? Mine's gone back for repair.
Puzzlegirl said:
How did you get them to replace it? Mine's gone back for repair.
Click to expand...
Click to collapse
Nothing..I just called them up and explained the problem..they told me to restart the device when that didn't work..they said they will send a replacement after my watch reaches them...
On their website it says I'll get a "like new" replacement so the replacement could be a refurbished one. So, it's probably better if you get your own watch back after repairs.

Screen flashing

Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks
Never happened... Can you record a video or something
Sent from my Google Pixel 2 XL using XDA Labs
KevTN said:
Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks
Click to expand...
Click to collapse
It is a known issue they'll rma it for this reason. On a side note I had that issue for about 12-24 hours and went away on it's own, no restart or factory reset was required for me. Really wish I knew what or why the cause but maybe it will go away, like mine did. :fingers-crossed:
Thanks I hope so too. Really liking the phone but for this money...
agreed I almost gave up, my first 2 were too blue and the 3rd fine except started that flash, but ultimately went away. Loving this phone!
KevTN said:
Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks
Click to expand...
Click to collapse
Happened with my girls phone..was gonna rma it but decided to flash 8.1 beta 2 and it has fixed it..so looks like Google fixed it in a software update..beta 2 is running well so I would enroll in the beta program and update... should fix that issue right up
Well it got worse so called good rma’d It. So we will see. Glad to see it just wasn’t me...thanks for your input..
KevTN said:
Well it got worse so called good rma’d It. So we will see. Glad to see it just wasn’t me...thanks for your input..
Click to expand...
Click to collapse
Mine just started this week flashing. Running 8.1 since last week. Does your new replacement suffer from the same issue as well?
Thanks
mrcndr82 said:
Mine just started this week flashing. Running 8.1 since last week. Does your new replacement suffer from the same issue as well?
Thanks
Click to expand...
Click to collapse
Mine started today but it has been getting better as the day goes on. I'm curious if its an issue with charging. Prior to a few days ago I had been only using the chargers with that I've received specifically for the phone, but this week--since I'm traveling for the holidays--I've only been using my pixelbook charger, so maybe something isn't properly shielded and the flash is caused by a built up charge? Reason I think that is that it has been less and less noticeable as the day goes on..
sovanyio said:
Mine started today but it has been getting better as the day goes on. I'm curious if its an issue with charging. Prior to a few days ago I had been only using the chargers with that I've received specifically for the phone, but this week--since I'm traveling for the holidays--I've only been using my pixelbook charger, so maybe something isn't properly shielded and the flash is caused by a built up charge? Reason I think that is that it has been less and less noticeable as the day goes on..
Click to expand...
Click to collapse
My flashing went away the next day. I did do a factory reset just because I only had it a few days and no issues since. Although Google RMA’d my phone I sent the replacement back without accepting shipment as mine has been running like a champ since.
KevTN said:
My flashing went away the next day. I did do a factory reset just because I only had it a few days and no issues since. Although Google RMA’d my phone I sent the replacement back without accepting shipment as mine has been running like a champ since.
Click to expand...
Click to collapse
Got my replacement a week ago, 0 flashes so far (finger crossed). I tend now to think it's a hardware issue. Also blue tint is slightly better on new device...
I just got my Pixel 2 XL delivered to me yesterday. Set it all up, didn't get the flashing screen issue at first but now it's doing it. Tried to chat with Pixel support from my phone, they don't have a resolution for it yet.... Hopefully it's a software issue?
Mine started doing this about 3-4 days ago. I noticed that it starts to do it when night mode is on. If I go the RMA route, this will be my 3rd replacement and tbh I'm not looking forward to doing this.
Mine did it once with always on display on, I don't usually use that so I turned it off and it hasn't happened since.
I just received a replacement device yesterday due to a faulty speaker. No issues with the last device, but this device is now exhibiting the screen flash when locking.
mferrara91 said:
I just received a replacement device yesterday due to a faulty speaker. No issues with the last device, but this device is now exhibiting the screen flash when locking.
Click to expand...
Click to collapse
Exact thing with me. I received a brand new device that I got because my previous one had a bad speaker (speaker phone distorted sound). This new one has the screen flashing problem. My original did not. Poor QC ... especially for $850.
Mine has been doing it for a couple of days, and it kept getting worse. On chat with Google Support now. Sounds like it's going to be RMA'd.

General Microphone stopped working...

Hey guys,
More of a conversation starter than anything. I bought my first P6P on black Friday. Intermittently my mic on phone calls wouldn't work, then completely stopped working unless I used speaker phone. Troubleshooter with Google nothing worked, took it back and exchanged it last night. The new unit worked last night and this morning, this afternoon however BOTH mics died and I literally had to take calls on my watch (luckily I wore it today). Again I troubleshot with Google and took it back again and now I'm on my 3rd P6P. My fingers are crossed because I really like the phone, but 3rd is the charm and if this one doesn't work I will have to jump ship.
Been working since the day I got it on October 27th.
Its a SOFTWARE bug, known. Apparently fixed by the december update.
96carboard said:
Its a SOFTWARE bug, known. Apparently fixed by the december update.
Click to expand...
Click to collapse
Thats what I told the agents i dealt with at Google, but they seemed to have no idea. I personally think it actually had to do with pairing my Galaxy watch with the phone. But it is really a shot in the dark
jm6001 said:
Thats what I told the agents i dealt with at Google, but they seemed to have no idea. I personally think it actually had to do with pairing my Galaxy watch with the phone. But it is really a shot in the dark
Click to expand...
Click to collapse
Then unpair it and see if that fixes it?
I had to send mine in for repair. They sent it back fixed before the December update. Not sure what they did. I couldn't use speaker phone.
96carboard said:
Then unpair it and see if that fixes it?
Click to expand...
Click to collapse
Nothing worked.. I factory reset the device multiple times.. once the microphone died it was dead dead LOL

Question Samsung Galaxy A 32 4 G has a blank/black screen after Android 13 update. Any ideas?

Hi everyone, the phone was working fine, it was left to do an update for 3:00 in the morning. Couple hours later realized phone was blank/ black screen. Followed steps to do power and volume down and all it did was vibrate. It vibrates when plugged in. Two technicians looked at it and said it was a screen problem but a new screen was tried and it only showed a charging sign and after that it went blank again. I am wondering if it was android update that breaked the phone or is it something else. What specific hardware failure or is this software failure?
Any help would be greatly appreciated. Thank you.
My cousin had a similar issue with a black screen when they woke up - however their phone automatically reset itself and lost all data while updated to Android 13 overnight.
KineSight said:
My cousin had a similar issue with a black screen when they woke up - however their phone automatically reset itself and lost all data while updated to Android 13 overnight.
Click to expand...
Click to collapse
Hi, Thanks for reaching out. Definitely seems to be a Samsung problem. This problem however cost me a phone. That's life. Thanks again.
darklord17 said:
Hi, Thanks for reaching out. Definitely seems to be a Samsung problem. This problem however cost me a phone. That's life. Thanks again.
Click to expand...
Click to collapse
tried a firmware reflash?
anyways yes. samsung is a **** and has given me terrible experience with my a32. they dont pay attention to midrangers at all pushing out broken ota updates. My fingerprint sensor is now bricked permanently (no like actually. downgrading firmware doesnt help. its just gone. its fine physically. according to logs but something else broke ig). Then that stupid mobile data bug. where if i was using mobile data jt would disconnect from the cell towers and reconnect. as if there was no service. i saw many people have this issue. I was forced to use a gsi. One ui 5.0 is still pretty terrible for this thing. its not optimized at all. I am waiting for one ui 5.1. the final big update for this phone. Samsung seems to be pushing it out for all the phones. even cheaper than this phone. but looks like they forgot abt it.

Categories

Resources