Related
I'm glad I didn't buy mine online! Well, I ordered online, but picked up in-store.
First one, white. Awesome! Except a small smudgy area of light on the screen, only visible on dark-ish to black backgrounds. Screen fault
I went back into Carphone Warehouse, and they had one white One X left. Yay!
Checked the screen before I left, and it had a dead pixel.
Decided to look at the grey version, and it didn't look awful, so I went for that.
Dead pixel
And another grey one with a dead pixel!
I ended up walking out of the shop with the fifth phone I tried that day - the fourth grey version. That was the first one without any screen issues. They only had two One Xs left in the shop after that. They seemed as pissed off with me at the quality control.
I'm loving the phone - I think it's fantastic - but make sure you spend 20seconds checking the screen if you buy it in-store. Might just save you a lot of hassle.
wilkomints said:
I'm glad I didn't buy mine online! Well, I ordered online, but picked up in-store.
First one, white. Awesome! Except a small smudgy area of light on the screen, only visible on dark-ish to black backgrounds. Screen fault
I went back into Carphone Warehouse, and they had one white One X left. Yay!
Checked the screen before I left, and it had a dead pixel.
Decided to look at the grey version, and it didn't look awful, so I went for that.
Dead pixel
And another grey one with a dead pixel!
I ended up walking out of the shop with the fifth phone I tried that day - the fourth grey version. That was the first one without any screen issues. They only had two One Xs left in the shop after that. They seemed as pissed off with me at the quality control.
I'm loving the phone - I think it's fantastic - but make sure you spend 20seconds checking the screen if you buy it in-store. Might just save you a lot of hassle.
Click to expand...
Click to collapse
I think you're what they call a nightmare customer
90% of phone users wouldn't know what a dead pixel is, let alone look for it.
Sent from my HTC One X using xda premium
If I noticed a dead pixel it would drive me crazy. Id have to take it back as well.
Sent from my HTC Desire S using XDA
You know that display manufacturers specify that a certain NUMBER of pixels must've failed before the screen is classed as failed don't you? I suppose they don't tell the sales monkeys that!
Brac20 said:
If I noticed a dead pixel it would drive me crazy. Id have to take it back as well.
Sent from my HTC Desire S using XDA
Click to expand...
Click to collapse
Haha same, the dark burn-like marks on some S2s (like mine ; I read that its actually the adhesive they use).
But thanks op, I was going to get mine online but CPW it is... nothing like annoying them right
Sent from my GT-I9100 using xda premium
Ha! I think if they see me walk into the store again they'll probably run away.
They were great about it though - I knew some manufacturers have a certain threshold when it comes to returns and dead pixels, but I said, "if it was a £60 phone, I wouldn't be too bothered, but for £500 I want all pixels present & correct!"
No-one tried to argue that it was a minor issue, so fair play to the CPW chaps. For me, dead pixels are maddeningly annoying - once you've seen one you can't un-see it. Just thought I'd post a heads-up in case people were buying in a shop and not checking the screen first.
I won't be able to get the amount of cash back on the deal I want if I go into a store.. which pretty much means no quality control for me. I have always done it, with my HD2, Desire and my SGS. Got to do it though! There's nothing worse than watching a film, gets to a dark scene and theres some red dot sitting there staring at you Especially if your One X is going to be your precious for the next few years
First one i got had a dead camera now i have a white one everything is fine.
Gesendet von meinem HTC One X mit Tapatalk
I got mine a few days ago and lo and behold I have a dead pixel in the top left hand corner of the screen.
I have tried all the pixel fixing Apps to no avail.
Contacted Handtec and now am awaiting their reply. Fingers crossed I get a replacement quickly as I have now given my old desire away.
Rob
I will buy mine in a Swisscom shop (I already have a contract but I'm able to choose my phone "later" to get a discount). I ask myself if they will be as understanding as other shops. I mean - they already got the contract signed, they couldn't care less if the phone was bad or not - they don't make that much money anyway as I will get it for around 250-300CHF. I will wait for some more weeks I think and probably also ask them if I can test it directly in the store and whether they would replace it or not and probably also explain why I am that cautious (many reports of faulty devices on the interwebz). Let's hope for the best!
Ruudfood said:
You know that display manufacturers specify that a certain NUMBER of pixels must've failed before the screen is classed as failed don't you? I suppose they don't tell the sales monkeys that!
Click to expand...
Click to collapse
One is my minimum. Don't accept mediocrity.
Sent from my Galaxy Nexus using xda premium
eallan said:
One is my minimum. Don't accept mediocrity.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
One is my maximum. It's a freaking £500 phone..
I have to order online if i want a good deal
£26 a month compared to £36 at the store
Sent From My HTC sensation (desire with rcmix s )
Well, buying off the Internet has its advantages too, thanks to the Distance Selling Regulations, with regards to the Cooling Off Period. It states that if you haven't met the seller face to face, and you're not happy with the goods, you have the right to change your mind within 7 days of receiving it. Notify them in writing (email is good) and send it back. Know your rights people.
Just received mine today and one dead pixel, in the middle of the screen!
Phone up O2, they are sending a brand new phone to my local O2 store on Thursday, take my faulty one day old HTC One X to them tomorrow.
If this replacement has or develops a faulty screen I shall be taking it back, cancelling my contract and demanding a full refund for the upfront payment!
Cannot believe I have him mine last then 24 hours and a screen fault has occurred!
@BeciMester regarding this post with the cooling off period. (Cannot post links because of eight post rule)
If it goes over the 7 day period and the fault appears again, am I entitled to cancel my contract and receive the refund or will I be fully tied in then stuck in the loop if/when other replacements start acting up?
If that is the case then I may just cancel tomorrow and wait for the S3. I cannot be doing with a scenario like wilkomints has had/having, I would be on the verge of killing someone!
Yea wtf. Dead pixel? Need burrier and all
Sent from my HTC One X using Tapatalk 2
ajftl said:
Yea wtf. Dead pixel? Need burrier and all
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Sorry, did not understnad that. Burrier?
I think that "burrier" is supposed to mean "undertaker"
Been contemplating sending mine back due to the battery life but when I read things like this I realise it's best I wait it out for the OTA.
My phone is perfect from a hardware point of view. No yellow taint, no dead pixels, no creaking or rattling.
Unfortunately I don't have the luxury of just going into a shop because I bought online. :-(
Arthur Hucksake said:
Been contemplating sending mine back due to the battery life but when I read things like this I realise it's best I wait it out for the OTA.
My phone is perfect from a hardware point of view. No yellow taint, no dead pixels, no creaking or rattling.
Unfortunately I don't have the luxury of just going into a shop because I bought online. :-(
Click to expand...
Click to collapse
don't send it back! if its perfect!
things will improve with OTA, if not you can later improve things with root
I've read a lot about people who have returned their phones. I thought it would be handy if we had one thread where people could state if they have returned their phone, why it was returned and how many devices they have been through.
I have sent mine back today. Dial a Phone said they would send a prepaid 'Special Delivery' envelope, however they only sent first class. I won't be able to track it now.
It was sent due to the screen flickering as I have mentioned in the other thread.
Hopefully it will be the first and last time I have to do so.
Same as OP. Sent today pre paid envelope to DAP for same reasons. White model made in Taiwan. Screen strobing on greys on all brightness levels.
Sent an exchange request to Affordable Mobiles (screen ripples and strobing), won't surprise me if they take days to respond and then ask me to pay for postage
nikzDHD said:
Same as OP. Sent today pre paid envelope to DAP for same reasons. White model made in Taiwan. Screen strobing on greys on all brightness levels.
Click to expand...
Click to collapse
Did you get a prepaid special delivery envelope or was it prepaid first class?
Wonder what the turn around on this will be. Hope it will be here before Thursday as it's getting delivered to my Dads and he's off on holiday for a week.
JimmyEatFood said:
Did you get a prepaid special delivery envelope or was it prepaid first class?
Wonder what the turn around on this will be. Hope it will be here before Thursday as it's getting delivered to my Dads and he's off on holiday for a week.
Click to expand...
Click to collapse
Pre paid first class, however I paid for SD as didn't want to risk losing it.
Check your DAP account under my messages. I've already got a message from them couple of days ago saying order process has been delayed until tomorrow. Guess they are just awaiting arrival of phone sent today before dispatching new one.
I'm just returning from Carphone Warehouse's store where I returned my One X for a refund. Yesterday I got the first one I bought replaced, just to find a little bit later that the replacement exhibits the same screen flickering / banding / glitches issues as the first one. What really pissed me off with the replacement was that in addition half of its sensors were broken:
* Panasonic 3-axis Magnetic Field sensor
* Panasonic Orientation sensor
* Panasonic Rotation Vector
* Panasonic Liner Acceleration
* Panasonic Gravity
So the guys at Carphone Warehouse were kind enough to immediately issue me a refund, but what really amazed me is that they acted as if I was just the most unlucky person in the world and they have never heard of anyone else having those issues.
The moral from this - I just didn't want to waste my time any more hoping and waiting for the dreaded HTC firmware update.
I have asked to return mine and am awaiting a returns envelope from phones4u to send it back in, however the phone was dropped yesterday and has scuffed the casing so waiting to here if this will cause a problem with the return as per this thread.
http://forum.xda-developers.com/showthread.php?t=1602217
nikzDHD said:
Pre paid first class, however I paid for SD as didn't want to risk losing it.
Check your DAP account under my messages. I've already got a message from them couple of days ago saying order process has been delayed until tomorrow. Guess they are just awaiting arrival of phone sent today before dispatching new one.
Click to expand...
Click to collapse
Just called and spoken to them, as soon as the phone is recieved in the warehouse a new one is dispatched straight away.
JimmyEatFood said:
Just called and spoken to them, as soon as the phone is recieved in the warehouse a new one is dispatched straight away.
Click to expand...
Click to collapse
Nice so we could potentially have it on Wednesday if they use the same SD.
returned my one x back ! will wait for the next galaxy to come out, till then galxy nexus will do the job !
had two white one x's. two were having the creaking noise. the other one had the power button loose and the other one had software issues. got me a grey one today and this is the third one. so far this one feels more solid than the other two i had. came close each time to going for the galaxy nexus but i thought maybe third time lucky....so far so good and i am glad i kept this
My OneX arrived back at buymobilephones.net this morning for non-working g-sensor and they say its working fine!!.
I did everything to try and get it working and it suddenly starts once it goes back!.
Not impressed with that for a start.
Slim
Just returning my 2nd hox from three UK (grey) model.
1st HTC one x was dead on arrival, not charging or turning on.
2nd HTC has screen flickering and all usual bugs, intermittent graphic anomalies, coloured bars on left while using camera, browser distorted graphics in top bar and weird box in middle of screen, sense reloading constantly even with 2 factory resets.
Phoned HTC and they said they new of no problems or bugs with one x and no updates coming. Very worrying. 3rd handset on way, last chance HTC then over to galaxy III.
Now getting my third handset tomorrow. All been white.
1st phone. Shocking battery life.
Second phone. Hairline crack, screen flicker, screen glitches
Sent from my HTC One X using xda premium
my second one comes this week to. (display backlight jumping)
just wonder whats about the dropbox space, every phone another 23gb? did you try to pump up another account?
coolaudio said:
Phoned HTC and they said they new of no problems or bugs with one x and no updates coming. Very worrying. 3rd handset on way, last chance HTC then over to galaxy III.
Click to expand...
Click to collapse
What's the number mate?
Currently holding the One S, no issues yet, battery life seems to be great. Get my One X tomorrow, man I got my fingers crossed it will be ok, going to upload a vid comparing them I will link it here, fingers crossed no issues... god I am hoping lol
Ere u go , HTC UK.
01279 206906
So if my phone is doing all of these I should return it:
1. Has a flickering screen
2. Flash makes everything yellow on camera
3. Browser UI is glitching up on me with graphical distorts
4. Battery dies in 20mins of use
5. Keyboard moves me to random places while I type
Yes or no?
Sounds like most of you are getting nowhere returning them all the time. And it sounds like some of you are getting shoddy repair jobs done that are breaking the phone even more.
Logic tells me to get a refund and wait untill a model that works is released and buy the phone again. I love this phone too
Just sent my white HTC one x back to buymobilesdirect as it had screen corruption under touch pressure, fantastic phone apart from that.
Will have my new one on wednesday, fingers crossed!
I bought GTA 3 and showdowgun will I be able to redownload for free or am I going to have to pay for them again??
Made taiwan ht23
Dear members,
I would like to know the truth behind the issues faced by the HTC one X, which I read in many websites across the internet(and few here).I'm expecting a truthful reply from current users.
I was decided to get one for me untill last week, but the issues what I read for one X confused me.The issues that I came across was;
over heating(guess its obvious for smart phones)
Wi-fi issues(death grip issue)
screen/display flickering,
yellow spots on display,
Frequent black screens,
Restart troubles,
Music player issues(when music player stops when gallery is used)
Taiwan made phone's facing issues over Chineese made ones.
I would really appreciate if someone could give me their honest review of Htc One X and
help me decide whether to buy it or not.
Kindly address these issues ASAP, as I had already made up my mind to go for HOX, so that I can buy one with relaxed mind...
I cant think of any other smartphones as of now.
Looking forward to your responses and future phone
debates on this forum.
Thanks in advance
Arun J
arunjnair said:
Dear members,
I would like to know the truth behind the issues faced by the HTC one X, which I read in many websites across the internet(and few here).I'm expecting a truthful reply from current users.
I was decided to get one for me untill last week, but the issues what I read for one X confused me.The issues that I came across was;
over heating(guess its obvious for smart phones)
Wi-fi issues(death grip issue)
screen/display flickering,
yellow spots on display,
Frequent black screens,
Restart troubles,
Music player issues(when music player stops when gallery is used)
Taiwan made phone's facing issues over Chineese made ones.
I would really appreciate if someone could give me their honest review of Htc One X and
help me decide whether to buy it or not.
Kindly address these issues ASAP, as I had already made up my mind to go for HOX, so that I can buy one with relaxed mind...
I cant think of any other smartphones as of now.
Looking forward to your responses and future phone
debates on this forum.
Thanks in advance
Arun J
Click to expand...
Click to collapse
My first HOX was returned because of the screen flicking issue. Replacement is totally perfect and not had any issues with it at all. The phone gets hot after about 10 mins of continuous use but that is expected.
On the other hand my Dad just received he's One X and that has the Screen Flex issue on the left hand side. I didn't mention it to him as to be honest he prob wont notice but it just goes to show that recent batches still have this issue.
Overall Im really pleased with the phone and if you are unlucky enough to receive a faulty one then you usually have 28 days from the day you receive it to get a replacement sent. After that it's a trip to the HTC Repair center.
The only problems I have had are overheating (all the time, but I don't mind as the phone is powerful and I expect it to get warm) and the yellow marks on the screen, but they went away after a day and I haven't seen them at all (not even the tiniest bit)..
Sent from my HTC One X using Tapatalk 2
Yeah my first HOX was dysfunctional too (camera issues, a big 'stripe' when opening the camera app), so I went back to the shop to switch my phone for a new one. So far so good, no problems with my 2nd HOX.
I'm in your same situation I want to buy the one x but all this issues scare me, I think I'm gonna wait for at least two months and then get it, hoping to get a new batch, i cannot exchange it since I would be importing from amazon
Sent from my Galaxy Nexus using Tapatalk 2
Chad_Petree said:
I'm in your same situation I want to buy the one x but all this issues scare me, I think I'm gonna wait for at least two months and then get it, hoping to get a new batch, i cannot exchange it since I would be importing from amazon
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1649943
go to the above link..read the guide there on how to spot any issues while you are inspecting the phone instore and if you do not find anything based on that guide then the phone should be perfect and you will have yourself one hell of a phone
Goku80 said:
http://forum.xda-developers.com/showthread.php?t=1649943
go to the above link..read the guide there on how to spot any issues while you are inspecting the phone instore and if you do not find anything based on that guide then the phone should be perfect and you will have yourself one hell of a phone
Click to expand...
Click to collapse
yes but the above link doesnot show how to find the wifi problem before buying it. the hardware issue. any way to detect that. also what if the phone has a default battery. i cant ask the retailer to lend me the phone for a week to test. this doesnt happen in my country man. i am also afraid to to buy the HOX. today i held both HOX and S3 in my hand. and HOX looked so damn fuking good. but still very afraid to buy one.
mohaimed said:
yes but the above link doesnot show how to find the wifi problem before buying it. the hardware issue. any way to detect that. also what if the phone has a default battery. i cant ask the retailer to lend me the phone for a week to test. this doesnt happen in my country man. i am also afraid to to buy the HOX. today i held both HOX and S3 in my hand. and HOX looked so damn fuking good. but still very afraid to buy one.
Click to expand...
Click to collapse
you do not need to take the phone away to test it. you can test it there by switching it on and playing with it for a few minutes and check for any screen issues ie(flickering) or regarding the wifi you should not have any problems. is this job you buying it from are they are a well known shop were you can trust them to take it back if anything gets wrong with it?
just try and connect to a wifi connection in the store and ask the retailer if it is ok to see if that is working..
actually even better tell the retailer your fears about the One X and ask him if there has been any issues with it and he would be probably the best person to answer all your questions..
if you are still worrying about wifi though there are a few threads here in the general section which you can read upon..but i will tell you this i never had any issues with regarding wifi
arunjnair said:
Dear members,
I would like to know the truth behind the issues faced by the HTC one X, which I read in many websites across the internet(and few here).I'm expecting a truthful reply from current users.
I was decided to get one for me untill last week, but the issues what I read for one X confused me.The issues that I came across was;
over heating(guess its obvious for smart phones)
Wi-fi issues(death grip issue)
screen/display flickering,
yellow spots on display,
Frequent black screens,
Restart troubles,
Music player issues(when music player stops when gallery is used)
Taiwan made phone's facing issues over Chineese made ones.
I would really appreciate if someone could give me their honest review of Htc One X and
help me decide whether to buy it or not.
Kindly address these issues ASAP, as I had already made up my mind to go for HOX, so that I can buy one with relaxed mind...
I cant think of any other smartphones as of now.
Looking forward to your responses and future phone
debates on this forum.
Thanks in advance
Arun J
Click to expand...
Click to collapse
Check out my thread here.. http://forum.xda-developers.com/showthread.php?t=1721727
My advice is that if you really prefer the One X over the S3 (which I guess would be your other choice) wait a month or so for these issues to be addressed. HTC is getting a lot of bad press because of these issues and sooner or later the company has to deal with them.
I did a Google search today for S3 build quality defects and surprisingly there were just one off cases..nothing as major as the WiFi death grip issues, the screen flex issue, the overheating or the yellow spot issue! Thats way too many defects for any device. If you are going to be investing a good 36k wait back and let it pass.
silenced3 said:
Check out my thread here.. http://forum.xda-developers.com/showthread.php?t=1721727
My advice is that if you really prefer the One X over the S3 (which I guess would be your other choice) wait a month or so for these issues to be addressed. HTC is getting a lot of bad press because of these issues and sooner or later the company has to deal with them.
I did a Google search today for S3 build quality defects and surprisingly there were just one off cases..nothing as major as the WiFi death grip issues, the screen flex issue, the overheating or the yellow spot issue! Thats way too many defects for any device. If you are going to be investing a good 36k wait back and let it pass.
Click to expand...
Click to collapse
As you said, I think its better to wait for 1 more month, till HTC sort out these glitches.
I've not tried S3 on hand till now, so I dont know how it is....my default option was HTC one X and I was eagerly waiting for its launch.But these issues really let me down...its like taking a huge risk as of now..so lemme wait and get it...sometimes anticipation is sweet when you are sure of outcome(Hope HTC rectify the issues)
Goku80 said:
http://forum.xda-developers.com/showthread.php?t=1649943
go to the above link..read the guide there on how to spot any issues while you are inspecting the phone instore and if you do not find anything based on that guide then the phone should be perfect and you will have yourself one hell of a phone
Click to expand...
Click to collapse
I cannot return it, ill be freight forwarding the phone to my country, returning it would cost me something like 80 $ :/
Sent from my Galaxy Nexus using Tapatalk 2
Goku80 said:
you do not need to take the phone away to test it. you can test it there by switching it on and playing with it for a few minutes and check for any screen issues ie(flickering) or regarding the wifi you should not have any problems. is this job you buying it from are they are a well known shop were you can trust them to take it back if anything gets wrong with it?
just try and connect to a wifi connection in the store and ask the retailer if it is ok to see if that is working..
actually even better tell the retailer your fears about the One X and ask him if there has been any issues with it and he would be probably the best person to answer all your questions..
if you are still worrying about wifi though there are a few threads here in the general section which you can read upon..but i will tell you this i never had any issues with regarding wifi
Click to expand...
Click to collapse
Hey buddy,
here in India the story is entirely different.the retailer will have a display piece in their showroom, and the customer is allowed to use that alone for verification.
And once the customer buys the new one, and if he finds issues out if the box, the retailer wont take any responsiblities.
They will ask us to go to HTC service center, which will be miles away.The retailers really sucks in this matter here, and for the customer, its like trial and error.....
arunjnair said:
As you said, I think its better to wait for 1 more month, till HTC sort out these glitches.
I've not tried S3 on hand till now, so I dont know how it is....my default option was HTC one X and I was eagerly waiting for its launch.But these issues really let me down...its like taking a huge risk as of now..so lemme wait and get it...sometimes anticipation is sweet when you are sure of outcome(Hope HTC rectify the issues)
Click to expand...
Click to collapse
Try the S3 in the meanwhile..spend some time with it. S3 put me off primarily because of the looks.. Other things apart, One X is a more premium looking phone and for me this is a very important factor. Keep visiting your nearest retailer and see if the SH25 or HT25 series has arrived. This batch seems to be the best of the lot .. Holding back a month or so will really pay off in the end.
arunjnair said:
Dear members,
I would like to know the truth behind the issues faced by the HTC one X, which I read in many websites across the internet(and few here).I'm expecting a truthful reply from current users.
I was decided to get one for me untill last week, but the issues what I read for one X confused me.The issues that I came across was;
over heating(guess its obvious for smart phones)
Wi-fi issues(death grip issue)
screen/display flickering,
yellow spots on display,
Frequent black screens,
Restart troubles,
Music player issues(when music player stops when gallery is used)
Taiwan made phone's facing issues over Chineese made ones.
I would really appreciate if someone could give me their honest review of Htc One X and
help me decide whether to buy it or not.
Kindly address these issues ASAP, as I had already made up my mind to go for HOX, so that I can buy one with relaxed mind...
I cant think of any other smartphones as of now.
Looking forward to your responses and future phone
debates on this forum.
Thanks in advance
Arun J
Click to expand...
Click to collapse
I have One X and I'm really happy with this beast ! No Problem at all
Very Fast, Huge Screen with unbelievable quality (Tegra 3 games are soo perfect), before i Had GS2 Note iPhone4 GS1, Evo3D etc... but this phone is simply amazing...
I had Overheat with some games on GS2 too... so i don't think this is an hardware issue (my opinion), Music quality is brilliant, camera is very very fast and many opportunities (HDR, Panorama, Slow motion record etc).
The only thing that i would say this phone is poor, is battery, it's not too bad, not too good ... In future we will have customs Kernels so i don't mind...
Hope I helped you
silenced3 said:
Try the S3 in the meanwhile..spend some time with it. S3 put me off primarily because of the looks.. Other things apart, One X is a more premium looking phone and for me this is a very important factor. Keep visiting your nearest retailer and see if the SH25 or HT25 series has arrived. This batch seems to be the best of the lot .. Holding back a month or so will really pay off in the end.
Click to expand...
Click to collapse
I've been waiting for 3 weeks now, impatiance is growing inside me, but i guess its wise to wait n watch for another 1 month..:-(
Do you any info, wheather HTC have responded officially regarding these glitches...will they cover all issues through the updates alone or any fresh batches of HOX can be expected?
Also, is it possible to know the batch name/code, from the box itself(without opening the box), if yesm kindly let me know how...
arunjnair said:
I've been waiting for 3 weeks now, impatiance is growing inside me, but i guess its wise to wait n watch for another 1 month..:-(
Do you any info, wheather HTC have responded officially regarding these glitches...will they cover all issues through the updates alone or any fresh batches of HOX can be expected?
Also, is it possible to know the batch name/code, from the box itself(without opening the box), if yesm kindly let me know how...
Click to expand...
Click to collapse
I am sure HTC is looking into these issues very seriously. They are getting a lot of bad press. When I went to the service center yesterday, I met 4 people who had different problems related to WiFi, over heating, display etc.
There is a way to identify the batch. There is a white label on the box that states the device's IMEI number and serial number (S/N). Look out for the serial number.. if it starts with a "SH25" or "HT25"..you should be good to go!
silenced3 said:
I am sure HTC is looking into these issues very seriously. They are getting a lot of bad press. When I went to the service center yesterday, I met 4 people who had different problems related to WiFi, over heating, display etc.
There is a way to identify the batch. There is a white label on the box that states the device's IMEI number and serial number (S/N). Look out for the serial number.. if it starts with a "SH25" or "HT25"..you should be good to go!
Click to expand...
Click to collapse
That info abt S/N was really helpful.
I talked with a retailer over here, and they informed me they are having SH25 black model in stock currently.I guess the SH25 is Chineese model...
lemme go there, once again have the demo piece in my model, gotta check all the things acco to the thread which showed "how to check HOX while buying"...
BTW what du think about SH25...??
I think the recent batches of the One X have relatively lesser to no issues. The death grip will be resolved in the future batches and so the ones now in the Market will most probably have it.
Other than that, the heat is obvious, but you can't play games while charging as the battery gets over heated. Also the screen flickering issues and all other issues have been resolved in the new test build 2.05 and that will be coming to us with some more improvements as well pretty soon. So most of the issues are resolved as well... I think you can go for it... You will not regret it.....
One issue is that you will face is the battery backup is not as good as the S3 but you can get through easily one day with moderate use.
Moderate Use: 3G data on full time, Auto Sync ON, FB whatsapp chatting youtube and so on for 1 hour(3G usage), calls for 1 hour, music for 2 hours.
I feel this is the best device on the market despite what the S3 lovers say... She is a beauty....
Update: I have not checked for the deathgrip issue as 90 percent of the time my phone is on 3G and I have little screen brightness adjustment bug visible when the brightness is really low.. But otherwise no issues what so ever.... I am having the HT24 model and no issues other than the deathgrip.
aLcHy09 said:
I think the recent batches of the One X have relatively lesser to no issues. The death grip will be resolved in the future batches and so the ones now in the Market will most probably have it.
Other than that, the heat is obvious, but you can't play games while charging as the battery gets over heated. Also the screen flickering issues and all other issues have been resolved in the new test build 2.05 and that will be coming to us with some more improvements as well pretty soon. So most of the issues are resolved as well... I think you can go for it... You will not regret it.....
One issue is that you will face is the battery backup is not as good as the S3 but you can get through easily one day with moderate use.
Moderate Use: 3G data on full time, Auto Sync ON, FB whatsapp chatting youtube and so on for 1 hour(3G usage), calls for 1 hour, music for 2 hours.
I feel this is the best device on the market despite what the S3 lovers say... She is a beauty....
Update: I have not checked for the deathgrip issue as 90 percent of the time my phone is on 3G and I have little screen brightness adjustment bug visible when the brightness is really low.. But otherwise no issues what so ever.... I am having the HT24 model and no issues other than the deathgrip.
Click to expand...
Click to collapse
Heating issue is not a big issue, i guess, untill its safe to handle(till 45-50C)....n also, i'm a moderate user, mainly for music n camera....
can you pls tell me from where you bought your HOX(retailer n address)..
I'll checking out once again the demo model from the retailer in coming days, i'll keep you guys posted what I obvserved....
arunjnair said:
That info abt S/N was really helpful.
I talked with a retailer over here, and they informed me they are having SH25 black model in stock currently.I guess the SH25 is Chineese model...
lemme go there, once again have the demo piece in my model, gotta check all the things acco to the thread which showed "how to check HOX while buying"...
BTW what du think about SH25...??
Click to expand...
Click to collapse
SH25 should be good... i think you can go ahead and buy it.. just dont root it and use it as much as possible for a good 7 days... just in case you face any issues declare the phone DOA by going to your nearest HTC service center within 7-14 days of purchase (earlier the better).. then you can get a replacement from the store that you brought the phone from.. alternatively just ask for a credit note from the store and wait out a month for the storm to pass
Although its very unlikely that you will face any issues with the SH25 model..Good luck!
HTC One X owner from India..big fan of HTC products..until now.
After several weeks of careful deliberation I decided to buy the infamous HTC One X, brushing aside the wide variety of build defects being reported all over the internet.
The first time around I discovered the damned WiFi issue and immediately got a DOA certificate from HTC. Got my replacement HOX this Saturday, a brand new piece, and foolishly enough I didn't check the phone at the store. I also had the option of buying an S3 but decided to settle with a HOX (because of my loyalty to HTC)
Later I realized that the display has a big yellow spot on the top and a glaring black spot (both clearly visible on a white background) right in the center of the screen. Rushed back to the store and got another DOA certificate.
My dilemma is - should I trust HTC the third time around? I really want to, despite the nightmare I have faced, but is it worth it? Should I just get the freaking S3?
You should stick with HOX in my opinion you were just extremely unlucky on the first two, if you're used to HTC phones you are going to miss a lot of features and sense if you go for the S3.
silenced3 said:
HTC One X owner from India..big fan of HTC products..until now.
After several weeks of careful deliberation I decided to buy the infamous HTC One X, brushing aside the wide variety of build defects being reported all over the internet.
The first time around I discovered the damned WiFi issue and immediately got a DOA certificate from HTC. Got my replacement HOX this Saturday, a brand new piece, and foolishly enough I didn't check the phone at the store. I also had the option of buying an S3 but decided to settle with a HOX (because of my loyalty to HTC)
Later I realized that the display has a big yellow spot on the top and a glaring black spot (both clearly visible on a white background) right in the center of the screen. Rushed back to the store and got another DOA certificate.
My dilemma is - should I trust HTC the third time around? I really want to, despite the nightmare I have faced, but is it worth it? Should I just get the freaking S3?
Click to expand...
Click to collapse
Lol had the same dilemma after my first HOX had the screen flex issue.
But samsung service sucks here so i decided to give HOX another go, Fortunately for me the replacement seems perfect with only the rattle sound being an issue/, But i heard its quite normal in all smartphones so i am happy now
get another HOX you wont regret it.
It's a no brainer.. the S3 sucks....
hmmm
i just love sense too much... i'd try again.
i'm an htc-addict.
but: you have to make this choice, we can't help you. why don't you try a S3 in store and see if you like it?
go into the store and get a third one..and before you do read this thread so you know what to look out for so you get the perfect one
silenced3 said:
HTC One X owner from India..big fan of HTC products..until now.
After several weeks of careful deliberation I decided to buy the infamous HTC One X, brushing aside the wide variety of build defects being reported all over the internet.
The first time around I discovered the damned WiFi issue and immediately got a DOA certificate from HTC. Got my replacement HOX this Saturday, a brand new piece, and foolishly enough I didn't check the phone at the store. I also had the option of buying an S3 but decided to settle with a HOX (because of my loyalty to HTC)
Later I realized that the display has a big yellow spot on the top and a glaring black spot (both clearly visible on a white background) right in the center of the screen. Rushed back to the store and got another DOA certificate.
My dilemma is - should I trust HTC the third time around? I really want to, despite the nightmare I have faced, but is it worth it? Should I just get the freaking S3?
Click to expand...
Click to collapse
Thanks guys..well the unanimous opinion here seems to be in favor of the HoX. I am quite keen to give HTC one more shot so I've decided to wait till a new batch comes in (the one that gave me trouble was the SH24LW). I have also written to HTC Asia customer grievances. Let's see what they have to say about it.
The funny thing is when I went to the service center today I met 4 people there with issues ranging from WiFi to overheating and display problems. I spoke to these folks and they were all intermediate to advanced users. What I really feel enraged about is the fact that an average or novice user who buys this device is never going to notice all these issue and end up owning a substandard product that's going to give him problem in the longer run.
Its not everyday you buy such an expensive device and the least you would expect is to get some promise of quality from a global giant like HTC.
Goku80 said:
go into the store and get a third one..and before you do read this thread so you know what to look out for so you get the perfect one
Click to expand...
Click to collapse
You see the problem here is that you have to buy the device first before you can break the seal and have a look inside.. and once you do that you inadvertently end up buying the device.. which means if theres a defect you go to the service center, which is about 10 miles from the store, and get a DOA certificate.. then come back all the way round and replace the phone. My cost of ownership of this phone has already surpassed the original price by 50$. Not to mention the 2 days of productivity lost at work!
BigFatTony said:
i just love sense too much... i'd try again.
i'm an htc-addict.
but: you have to make this choice, we can't help you. why don't you try a S3 in store and see if you like it?
Click to expand...
Click to collapse
I did try the S3 the first time I went to buy the HoX and I didnt like it one bit. It crossed my mind when I went back to the store to get my first replacement and I had a look at the S3 for a good 20 minutes before walking out with another HoX. Now I have another chance so I just wanted everyone's opinion here.
Thanks!
silenced3 said:
You see the problem here is that you have to buy the device first before you can break the seal and have a look inside.. and once you do that you inadvertently end up buying the device.. which means if theres a defect you go to the service center, which is about 10 miles from the store, and get a DOA certificate.. then come back all the way round and replace the phone. My cost of ownership of this phone has already surpassed the original price by 50$. Not to mention the 2 days of productivity lost at work!
Click to expand...
Click to collapse
do you not have the seven day return policy? so say if you are not happy with the handset you got that 7 day window to return it?
that is what we have over here in the UK and makes life a lot easier specially for those who can not make their mind up.
anyways you can still use the guide and ask these questions at the store were you purchase the phone and that way you can have a peace of mind about it if the employees are helpful that is and answer your questions
Goku80 said:
do you not have the seven day return policy? so say if you are not happy with the handset you got that 7 day window to return it?
that is what we have over here in the UK and makes life a lot easier specially for those who can not make their mind up.
anyways you can still use the guide and ask these questions at the store were you purchase the phone and that way you can have a peace of mind about it if the employees are helpful that is and answer your questions
Click to expand...
Click to collapse
Unfortunately, we enjoy no such privilege here. The store just retails the product and if you face a problem you have to approach the manufacturer directly.
As for asking questions at the store - here's an interesting story for you. When I informed the salesman about the overheating problem he asked me to use headphones instead
Then I showed him the display issue and he asked me not to open apps with a white background. At the HTC service center I overheard the engineer tell a customer that he cant use headphones other than the ones bundled with the phone otherwise the phone's warranty will be voided. I gave him such a look that he mellowed down and gave up on that logic.
silenced3 said:
Unfortunately, we enjoy no such privilege here. The store just retails the product and if you face a problem you have to approach the manufacturer directly.
As for asking questions at the store - here's an interesting story for you. When I informed the salesman about the overheating problem he asked me to use headphones instead
Then I showed him the display issue and he asked me not to open apps with a white background. At the HTC service center I overheard the engineer tell a customer that he cant use headphones other than the ones bundled with the phone otherwise the phone's warranty will be voided. I gave him such a look that he mellowed down and gave up on that logic.
Click to expand...
Click to collapse
now that is an interesting story. you should keep me posted with what decision you go for then my friend.
i can say so far that i might of had 3 replacements but those 3 phones i never had any issues with regarding wifi or signal issues.
Goku80 said:
now that is an interesting story. you should keep me posted with what decision you go for then my friend.
i can say so far that i might of had 3 replacements but those 3 phones i never had any issues with regarding wifi or signal issues.
Click to expand...
Click to collapse
Ain't giving up just yet. Will keep you posted on the latest. Thanks for your tips.
silenced3 said:
Ain't giving up just yet. Will keep you posted on the latest. Thanks for your tips.
Click to expand...
Click to collapse
no probs...hope you go for the one x mate as this phone is a beauty...once you get a perfect one which after a few months now the QC should be better you will just be amazed by the screen
This is India dude..I wouldn't be surprised if the engineers at the service center are unaware of even the screen resolution of one x..happened with me at Samsung's service center..guy told me that s2 n Note have exactly the same resolution..so don't rely on their judgement..just check that the phone is from the latest lot ie either HT25 or 26 or SH series..I would recommend that u go with HT series which stands for manufactured in Taiwan..mine is a real early Taiwan build of March and its flawless in every department..
Sent from my HTC One X using xda premium
Go the S3. Had all 3 versions and never had to return one.
Sent from my GT-I9300 using xda premium
LakshayX said:
This is India dude..I wouldn't be surprised if the engineers at the service center are unaware of even the screen resolution of one x..happened with me at Samsung's service center..guy told me that s2 n Note have exactly the same resolution..so don't rely on their judgement..just check that the phone is from the latest lot ie either HT25 or 26 or SH series..I would recommend that u go with HT series which stands for manufactured in Taiwan..mine is a real early Taiwan build of March and its flawless in every department..
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Both phones were SH24. Didn't find a single SH25/26 here (Bombay) let along a HT.
Me too using ht version and I am from India . Just go for one more hox . You will get a good one. My prayers for you.
Gs3 sucks , I had given a try. Even if you buy s3 you will sell it . Even faulty hox is better than the proper s3.
You will get good one.
Sent from my HTC One X using Tapatalk 2
My first android phone I have been lucky the only thing I can find wrong with mine is that it makes a hissing noise when recording in 1080p I just turn off stereo and records fine no hiss. If I was in your shoes 2 faulty devices I would diff go for the sgs3 that many f ups is unexceptable
Sent from my HTC One X using xda premium
silenced3 said:
Thanks guys..well the unanimous opinion here seems to be in favor of the HoX. I am quite keen to give HTC one more shot so I've decided to wait till a new batch comes in (the one that gave me trouble was the SH24LW). I have also written to HTC Asia customer grievances. Let's see what they have to say about it.
The funny thing is when I went to the service center today I met 4 people there with issues ranging from WiFi to overheating and display problems. I spoke to these folks and they were all intermediate to advanced users. What I really feel enraged about is the fact that an average or novice user who buys this device is never going to notice all these issue and end up owning a substandard product that's going to give him problem in the longer run.
Its not everyday you buy such an expensive device and the least you would expect is to get some promise of quality from a global giant like HTC.
Click to expand...
Click to collapse
This is a One x forum, of course the unanimous opinion is going to be in favor of the One X. I always tell people who ask which one they should pick that they should base their choice on what they prefer in their phone. Both are the best on the market right now but depends if you like slcd screens or AMOLED technology, if you need a lot of storage, if you're attracted to the beautiful body of the phone, sense or touchwiz, battery life ect... You search what you want in your phone and pick which one to go with.
---------- Post added at 07:46 PM ---------- Previous post was at 07:44 PM ----------
Goku80 said:
no probs...hope you go for the one x mate as this phone is a beauty...once you get a perfect one which after a few months now the QC should be better you will just be amazed by the screen
Click to expand...
Click to collapse
I do agree on this, lots of users had/ have issues with the one x, I happen to be one of the lucky people without any issues whatsoever and its been great. But again both phones are great so just make sure you know what you're looking for in a phone OP.
So the first phone was new and had crackling speakers. Second phone that was sent to me was refurbished and had a smudge underneath the screen so it wasn't cleanable unless I opened the hw. Third refurbished phone had a glass gap between the screen and the base of the phone, so there was bleeding light coming from the back of the phone. Now T-Mobile is sending me a fourth refurbished (most likely) phone.
All the replacements seen to be refurbished.
Imagine. . .I played for S-Off each time and a screen protector each time. That's around $140 ($25x4 + $10x4) USD just on replacement bs.
Anyone else having these issues?
I unrooted, restored stock ota, re locked, and re s-oned the first two devices (fourth device is coming 6/1/15) to restore original (warranty) status despite all these issues being hardware related. Keep in mind I'm no newb to phones.
ahrion said:
So the first phone was new and had crackling speakers. Second phone that was sent to me was refurbished and had a smudge underneath the screen so it wasn't cleanable unless I opened the hw. Third refurbished phone had a glass gap between the screen and the base of the phone, so there was bleeding light coming from the back of the phone. Now T-Mobile is sending me a fourth refurbished (most likely) phone.
All the replacements seen to be refurbished.
Imagine. . .I played for S-Off each time and a screen protector each time. That's around $140 ($25x4 + $10x4) USD just on replacement bs.
Anyone else having these issues?
Keep in mind I'm no newb to phones.
Click to expand...
Click to collapse
If you are not new to the phone section, you would not pay for s-off everytime before you check the phone for defects or whatever. So you could save a lot of money,
if you check your device with Pixel test and eyes before you set it s-off
Other then that, i do not have any problems with the phone. Its a huge improvment from m7 build quality to m9.
SoLdieR9312 said:
If you are not new to the phone section, you would not pay for s-off everytime before you check the phone for defects or whatever. So you could save a lot of money,
if you check your device with Pixel test and eyes before you set it s-off
Other then that, i do not have any problems with the phone. Its a huge improvment from m7 build quality to m9.
Click to expand...
Click to collapse
I already checked for defects. However it was only noticeable during the night. As for the smudge, it can be taken off with a microfiber, however once the oil of the skin touches the screen it comes back. All of these were freak incidents.
Pixel test has nothing to do with my problems with the phones as I have no dead pixels.
Like I said, definitely very aware of my phone and its uses. I've had every phone out there and do numbers of different ports for audio. So its not like this is my first rodeo.
ahrion said:
So the first phone was new and had crackling speakers. Second phone that was sent to me was refurbished and had a smudge underneath the screen so it wasn't cleanable unless I opened the hw. Third refurbished phone had a glass gap between the screen and the base of the phone, so there was bleeding light coming from the back of the phone. Now T-Mobile is sending me a fourth refurbished (most likely) phone.
All the replacements seen to be refurbished.
Imagine. . .I played for S-Off each time and a screen protector each time. That's around $140 ($25x4 + $10x4) USD just on replacement bs.
Anyone else having these issues?
Keep in mind I'm no newb to phones.
Click to expand...
Click to collapse
nope i saw tons of M9 go and come back with no issues, except clicky speakers and the company in here is not covering that, even some iPhone units suffers from something similar
state your country please
hamdir said:
nope i saw tons of M9 go and come back with no issues, except clicky speakers and the company in here is not covering that, even some iPhone units suffers from something similar
state your country please
Click to expand...
Click to collapse
U.S.A.
ahrion said:
U.S.A.
Click to expand...
Click to collapse
that's strange are you sure HTC is sending refurbs in the US, maybe its a carrier issue?
please try to get in connect with some of HTC members on twitter like @ urbanstata
hamdir said:
nope i saw tons of M9 go and come back with no issues, except clicky speakers and the company in here is not covering that, even some iPhone units suffers from something similar
state your country please
Click to expand...
Click to collapse
T-Mobile is very generous as they credited me $60 at no hassle or haggling. They've sent me several replacements with no hassle. However they said if the third replacement they send me is defected, they'll allow me to choose a swap of the M9 for another phone. . .which is not what I want because I like this phone.
ahrion said:
T-Mobile is very generous as they credited me $60 at no hassle or haggling. They've sent me several replacements with no hassle. However they said if the third replacement they send me is defected, they'll allow me to choose a swap of the M9 for another phone. . .which is not what I want because I like this phone.
Click to expand...
Click to collapse
like i said lots of HTC's nice guys on twitter, get in touch
https://twitter.com/urbanstrata
https://twitter.com/JasonMacHTC
Sorry to hear that you're having issues getting a unit without defect. I ordered my developer edition phone a few days after it was available and it showed up in perfect condition. I had read about issues regarding gaps at the screen and body, and a "clicky" area at one of the screen boundaries, however my phone was free of all of those. My old M7 had one pixel that would only display in white, but I kept it and was very happy with it.
Bottom line - I hope you get an M9 that you are happy with, because this phone is awesome. As hamdir notes in the sticky thread at the top, the upcoming firmware update brings great improvements to daytime camera performance and battery performance. HTC continues to show themselves as a company dedicated to delivering a great experience for their customers.
StilsonCanyon said:
Sorry to hear that you're having issues getting a unit without defect. I ordered my developer edition phone a few days after it was available and it showed up in perfect condition. I had read about issues regarding gaps at the screen and body, and a "clicky" area at one of the screen boundaries, however my phone was free of all of those. My old M7 had one pixel that would only display in white, but I kept it and was very happy with it.
Bottom line - I hope you get an M9 that you are happy with, because this phone is awesome. As hamdir notes in the sticky thread at the top, the upcoming firmware update brings great improvements to daytime camera performance and battery performance. HTC continues to show themselves as a company dedicated to delivering a great experience for their customers.
Click to expand...
Click to collapse
That's all good and stuff. . but it's the hardware that is failing this device. All these defects. Don't get me wrong, I love my phone. However this is not okay for me and shouldn't be acceptable for anyone else.
I just want my phone to work as intended.
ahrion said:
That's all good and stuff. . but it's the hardware that is failing this device. All these defects. Don't get me wrong, I love my phone. However this is not okay for me and shouldn't be acceptable for anyone else.
I just want my phone to work as intended.
Click to expand...
Click to collapse
You appear to be the exception and not the rule with regard to defective M9s. If you hold out for an M9 that meets your standards, I think you'll be very pleased with the device. Good luck!
I ended up with 3 of them at one point. Got to choose between two grey and one gold silver. One of the greys had phucked up speakers. Kept it for a few weeks prior to paying for S off... What kind of momo would pay 25 USD the second they receive the phone. Ended up paying $450 cdn for one after all the credits they gave me for the hassle.
Andrewbud said:
I ended up with 3 of them at one point. Got to choose between two grey and one gold silver. One of the greys had phucked up speakers. Kept it for a few weeks prior to paying for S off... What kind of momo would pay 25 USD the second they receive the phone. Ended up paying $450 cdn for one after all the credits they gave me for the hassle.
Click to expand...
Click to collapse
Sounds like me. Hah
I wish I'd sent mine back. Horrid battery and camera experience with this one
If it makes you feel better, I went through 3 Galaxy S6s with defects before I went to the M9. Yeah, I'm not happy with this onr, but it's more the camera and the heat that's ruining my experience. I'm just not sure why the hell you paid for S-Off 4 times. After the first, I would have waited to make sure the phone was FLAWLESS.
entropism said:
If it makes you feel better, I went through 3 Galaxy S6s with defects before I went to the M9. Yeah, I'm not happy with this onr, but it's more the camera and the heat that's ruining my experience. I'm just not sure why the hell you paid for S-Off 4 times. After the first, I would have waited to make sure the phone was FLAWLESS.
Click to expand...
Click to collapse
Trust me. I did. Until I looked at the phone when it was dark. For now on I'm going to be running tests every time I get a phone.
Is the replacement with T-Mobile or asurion? Or another private insurance..I remember with my wifes note4 they gave us a new phone right there in the store..and it was past the 15 days return policy...but then again it was Verizon not T-Mobile
xavierxxx2p said:
Is the replacement with T-Mobile or asurion? Or another private insurance..I remember with my wifes note4 they gave us a new phone right there in the store..and it was past the 15 days return policy...but then again it was Verizon not T-Mobile
Click to expand...
Click to collapse
They do it from asurion for some reason?
Hello boys and girls.
Would you be so kind to explain me how to understand if my htc one m9 is refurbished? Tried ##778# code and it does not work for me. And my phone is not rooted also.
Thank You in advance.
Best Regards,
So the third replacement they sent me (fourth phone) was also defected. So I finally called @HTC and explained to them what happened. They're sending me a new device, not some cleaned up BS used device. The one they will send me is going to be brand new. Good guys HTC (warranty).