Develop Bugs

All video freezes after Marshmallow update

Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.

aiiee said:
Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.
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OTA or fresh install? I did a fresh install and don't have any problems.
Sent from my Nexus 5 using Tapatalk

aiiee said:
Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.
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I have the same issue with Netflix - audio streams fine but video stutters and then freezes after a few seconds. MX Player works perfectly for me though. Youtube also works fine, and I've streamed baseball games and highlights from the MLB AtBat app without issue.
I'm rooted and updated to Marshmallow using an OTA update file.
Other than the Netflix issue I find Marshmallow fantastic. Everything seems snappier and smoother. USB OTG mounting works flawlessly, even after uninstalling Stickmount. Battery drain during sleep is almost zero. I also no longer have resolution issues when outputting video using a SlimPort adapter - I used to need a ResolutionChanger app but no more.
My feeling is that the issue is with the Netflix app - it was updated for compatibility with Marshmallow but it is probably in need of further updates. Here's hoping.

mawells787 said:
OTA or fresh install? I did a fresh install and don't have any problems.
Sent from my Nexus 5 using Tapatalk
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Aha! Good to know. I did a no-wipe update using NRT. After trying to revert back to 5.1.1 using NRT no-wipe, I ended up doing a factory reset
I'll try to upgrade now and report back.

On my Nexus 7 the apps BBC and ESPN along with Netflix and Google Play Movies & TV are all show video issues. The video on BBC and ESPN will only show in the lowest resolution (144p), while on netflix the video stutters and stalls while audio keeps going. On Google Play movies & tv video lags but only while streaming, if I download a movie it plays fine.
I made a bug report on AOSP issue tracker #189772 I have a feel that the issue is apps not caching correctly since the update to Marshmallow.
IDK...otherwise I love Marshmallow...I miss viper.
Running
ROM: Bad Boyz Nexus 7 stock rooted v2
Kernel: Elementalx 5.0

aiiee said:
Aha! Good to know. I did a no-wipe update using NRT. After trying to revert back to 5.1.1 using NRT no-wipe, I ended up doing a factory reset
I'll try to upgrade now and report back.
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Sorry, Netflix is still freezing for me. However, other video services work fine.
Sent from my Nexus 7 using Tapatalk

i did a clean install. directly after flashing the 6.0 factory image, and installing the netflix app on the fresh sytem, everything works fine. even after rooting it is still working. but as i left the N7 alone for some time and then started netflix it started lagging like hell. without having canged a thing...

you need to disable battery optimising for video apps, as soon as i did that videos worked as usual.
settings, battery, three dots(top right), battery optimisation, tap not optimised then all apps, select the video apps and select Don't Optimise.
I havent tried all apps but it work for me on google movies.

Disabling battery optimization did not help for me with Netflix, unfortunately.

Same issue. Netflix freezes with marshmallow update Nexus 7 2013. Sound will continue to play, but video stutters and freezes.
Turning off battery optimization does nothing.
Any other suggestions out there other than flashing back?
Sent from my Nexus 7 using XDA Free mobile app

There has been a recent update to Netflix (3.15.2), has this addressed the issue?

Sadly, the latest Netflix update has not resolved the issue for me. All other streaming apps have (so far) worked fine. This was after a clean flash, stock everything, and a factory reset after discovering the issue, just to make sure.

The new Netflix update didn't resolve this issue. Every other app is working as intended.

Netflix and Google Play Movies and TV still stutter and lag while espn and NBC News video will only show in the lowest resolution. MX plays fine when playing a video file on my nexus, idk about streaming. All my video issues come solely when streaming.

Same issue here. Nexus 7 on Marshmallow fresh install. Everything works but Netflix. Battery non-optimization didn't work

Just got a Netflix update and while the issue isn't entirely resolved the app stutters a lot less, to the point that I would deem Netflix to be at least marginally watchable.

It's still freezing after a couple of seconds with the new update. Archer on Netflix was running fine, but Dr Who is freezing.

Just to add to the count, Netflix borked on Marshmallow. Awful stuttering. Clean install i.e. deleted all caches etc. and started as though it was a new device.
Just got off a chat with support:
So, yes I confirmed and we are currently testing it. You should get it working once we are done
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Basically they are aware of the issue and are testing a fix.

I also have a video issue, but it is different. When I watch Youtube, many times the video will freeze while the audio continues to play. I've tried FC'ing the app, restarting, etc... but the video part of the playback keeps freezing. If I let the audio play eventually all playback will stop and it will tell me that it is buffering.
This does not happen on any other device on my network... just the Nexus 7. This has been happening since Android L, and even after I did a clean install of M. Any suggestions?

same here, the new update didn't solve the problem. but at least its good to hear that netflix is working on it.

Snapchat lag on the 5X

Hi,
I was wondering if any of you have had any lag with Snapchat on the 5X. I have had problems with Snapchat from since I got the phone at launch, updated the app a few times and I have the current version. Half of the time it works smoothly, and half the time it is a mess, laggy and freezing when swiping between the camera/stories/etc. It's worst when I have FB Messenger chat heads on. It also makes the whole phone lag even when it's in recent apps but not open.
I have a 32GB version (I doubt this makes any difference), rooted with TWRP but no real modifications. Is this a marshmallow issue? I've never had this problem in the past on 5.1.1 and prior (Nexus 5, Oneplus One, Moto G, Xperia Z3C among others).
Thanks all.

I'm with you dude. The Nexus 4 had a camera hardware defect that would freeze the phone once every few pictures. I will be furious if SnapChat come up with a "GOOGLE'S FAULT NEXUS 5X HARDWARE PROBLEM" excuse again.

Exactly the same issue as me. I use snapchat almost every day and its a ridiculous mess. My sister has a Moto G 3rd Gen with 2GB of RAM and it is so smooth. So I don't understand why it hasn't been optimized for the 5X yet, no reason for all this lag! Several times its locked up my phone and won't exit to the home screen.

munozyoshi said:
Exactly the same issue as me. I use snapchat almost every day and its a ridiculous mess. My sister has a Moto G 3rd Gen with 2GB of RAM and it is so smooth. So I don't understand why it hasn't been optimized for the 5X yet, no reason for all this lag! Several times its locked up my phone and won't exit to the home screen.
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I still have my Xperia Z3 Compact and I have no issues with it. It's ridiculous. No other app gives me problems.

I thought I had some issues but I noticed the same thing in Stock and Chroma using ElementalX. I notice the IO usage in my system monitor hits nearly 100 MB/s for 3-4 seconds while the phone locks up.

Same. I am part of the beta and posted bug reports about lag and freezes on the 5X and 6P (idk if the 6P has the issue). I doubt it will do anything, but doesn't hurt to let out my frustration

I have the same issue. Hope this is something a Snapchat update can fix

Same problem with my 32GB version N5X, not only thirdparty apps, but also the Google camera app. I don't want to use the camera any more and I miss my Nexus5 with marshmallow which works so smoothly.
Sent from my Nexus 5X using Tapatalk

I'm in the same boat. Rebooting fixes it temporarily. It's a pain in the ass.

same problem with snapchat freezing and being incredibly slow while my 2013 n5 was always buttery smooth. also have other weird camera ****, like vivino capturing pictures upside down and ****. really really irritating and basically my only problem with the n5x

Just got the 9.19.1.0 Beta and it seems to be working better. I'll need to give it a couple hours to see if the usual lag kicks in.

tfpiaoyang said:
Same problem with my 32GB version N5X, not only thirdparty apps, but also the Google camera app. I don't want to use the camera any more and I miss my Nexus5 with marshmallow which works so smoothly.
Sent from my Nexus 5X using Tapatalk
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Seemed like a lot of people are having the lag issue with N5X camera. Google should fix this problem, otherwise I want to get a refund.
Google camera lags not only within the app itself but also slows down the Android system.
I have already contacted google to get a replacement. Hopefully the new phone doesn't have camera issue.

funed said:
Seemed like a lot of people are having the lag issue with N5X camera. Google should fix this problem, otherwise I want to get a refund.
Google camera lags not only within the app itself but also slows down the Android system.
I have already contacted google to get a replacement. Hopefully the new phone doesn't have camera issue.
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Does that mean this is a hardware issue which cannot be fixed by new FW? Bad news for me, I'm in PRC and I bought my n5x through an unusual way, it's almost impossible to do RMA.[emoji24]
Sent from my Nexus 5X using Tapatalk

I hear you all. Same problem with Snapchat here.
Considering a uninstall.
Disabling access to the camera actually fixes it. But then again..

me too i have the same issue laggy and freezing since i bought the phone and when th
me too i have the same issue laggy and freezing since i bought the phone and when they download the update 6.0.1 the problem still the same I don't know why still and sometimes the camera app laggy I hope is anyone can help us with issue really I felt bored from the phone

So I am a power snapchat user and had this same problem and might have accidentally stumbled on a possible solution after having a login failure. I enabled the travel mode so it's not downloading constantly. I installed snapprefs and I can't explain why but it's flying now. No lag on window switching or opening the camera. I'm on 6.0.1 December rooted

I'm on 6.0.1 and Snapchat version 9.20.5 with Snapprefs installed.. the app is almost unusable.
It's definitely app-side issues because I too suffered from terrible lag and stuttering on Snapchat only for a long, long time but then a few updates seemed to fix it. Now it's back to being bad again with MM 6.0.1...... hopefully they will fix it soon

any issues with snapchat still?

matase said:
any issues with snapchat still?
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Still issues.
In general my 5X seems to lag when the camera is in use

I was having these major snapchat issues while on stock and while on some of sonicron's tweaks to the ElementalX kernel, however snapchat has been purring along ever since I went to the PureNexus ROM (includes it's own kernel, not sure if there is anything special about it). Used snapchat all weekend during my partying and not one issue with no reboots required.

YouTube Stuttering

I have the AT&T G4 and I'm using the latest firmware and the latest update for YouTube. I've noticed this for the past few versions of YouTube and I haven't been able to fix it. I can watch videos for roughly 20-30 minutes and then the video starts freezing and acting like it's loading but it's already loaded most of the video (100+mbps wifi) and it doesn't stop, I can close the app and reopen it and it continues. I have to set it aside for a while before it stops doing it. I don't think that its a ram problem and I'm thinking that its a overheating issue, I'm wondering if anyone else is having this problem and are there any fixes or workarounds?

Help!!! Media keep pausing randomly.

So every time I use apps such as YouTube or twitch, they will pause at random. I've got the US version of the phone and I am running cuocos latest 11S Rom but I've also tried cm12.1 v4 by betahydri and the same problem occurs. I am 100% sure it's not my internet connection. Its very strange because I believe I didn't have this issue when I first got the phone. I have also noticed that when I am taking a video the phone will sometimes stop recording by its self. It seems like the phone hangs and resets the apps I am using(?) Anyone can help? Very disappointed :/

Lenovo P2 Snapchat Video Bug.

Hello People From xda,
Since i've updated my Lenovo P2 to android Nougat (7.0), i got this weird Snapchat video bug. Every time i open snapchat, the first video won't open correctly, it lags and i have a black screen for 5 seconds and then the video automatically closes. Does any one know the Solution?
Kind Regards,
JJ

I do have this bug in my Lenovo P2 but many users aren't facing this issue
Sent from my Lenovo P2a42 using Tapatalk

same
i'm having this problem too and also in instagram story

I have the same problem. Seems to be the FIRST time you start a video in any app, when the app isn't already loaded in memory. Very annoying.

Annoying Bug!
Even I'm facing the same problem with snapchat ,instagram, and google photos too. Have you guys find any solution? I think we have to wait for the update from lenovo. This bug is way too annoying. I hope lenovo fixes this soon.??

Anybody found a solution for this yet? Seriously annoying to the point of getting rid of the phone itself.

I have the same problem, reinstalling the app did not work.

Bump, has anyone found a fix for this ? Happens to other apps like Instagram.

Had this then reinstalled stock rom and it was corrected

No other way to fix other than resetting stock ROM?

Same issue Lenovo P2 india
I have the same phone and the same problem and this is 21st November 2017, it's with Snap and Insta on my phone, this is not a fix or a solution but a trick for those who miss out on videos, when you receive a snap video and it gets stuck, just swipe down on it and it closes, then wait cuz your phone freezes for a few seconds and when it works open it again and it'll play from beginning and you will have option to replay it, same is with stories on both apps. I hope this gets fixed soon.

Even resetting my Phone and reinstalling the rom did not worked for me... Facing the bug since Android 7 Update, Lenovo ist aware of this issue and i provided videos of the Problem to them.. no reaction of Lenovo staff

You can try wiping the data and cache of the app then deleting it and installing the app again. Some files may mess of because of the change of android version.
https://www.youtube.com/watch?v=a-PtwtQFBWg
I made a video on how to increase your snap score. Hope you enjoy it!

It's July 2018 and there still isn't a pic or an update regarding this. Bumping it up so it gains attention.

HMsketchEM said:
It's July 2018 and there still isn't a pic or an update regarding this. Bumping it up so it gains attention.
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Lol, really :laugh: It's kinda sad that they haven't fixed this bug on stock yet and they will not. It's very annoying. At first It wasn't a big deal for me but after a year i'm kinda pissed off. That's why I'm unlocking my phone.