Snapchat lag on the 5X - Nexus 5X Q&A, Help & Troubleshooting

Hi,
I was wondering if any of you have had any lag with Snapchat on the 5X. I have had problems with Snapchat from since I got the phone at launch, updated the app a few times and I have the current version. Half of the time it works smoothly, and half the time it is a mess, laggy and freezing when swiping between the camera/stories/etc. It's worst when I have FB Messenger chat heads on. It also makes the whole phone lag even when it's in recent apps but not open.
I have a 32GB version (I doubt this makes any difference), rooted with TWRP but no real modifications. Is this a marshmallow issue? I've never had this problem in the past on 5.1.1 and prior (Nexus 5, Oneplus One, Moto G, Xperia Z3C among others).
Thanks all.

I'm with you dude. The Nexus 4 had a camera hardware defect that would freeze the phone once every few pictures. I will be furious if SnapChat come up with a "GOOGLE'S FAULT NEXUS 5X HARDWARE PROBLEM" excuse again.

Exactly the same issue as me. I use snapchat almost every day and its a ridiculous mess. My sister has a Moto G 3rd Gen with 2GB of RAM and it is so smooth. So I don't understand why it hasn't been optimized for the 5X yet, no reason for all this lag! Several times its locked up my phone and won't exit to the home screen.

munozyoshi said:
Exactly the same issue as me. I use snapchat almost every day and its a ridiculous mess. My sister has a Moto G 3rd Gen with 2GB of RAM and it is so smooth. So I don't understand why it hasn't been optimized for the 5X yet, no reason for all this lag! Several times its locked up my phone and won't exit to the home screen.
Click to expand...
Click to collapse
I still have my Xperia Z3 Compact and I have no issues with it. It's ridiculous. No other app gives me problems.

I thought I had some issues but I noticed the same thing in Stock and Chroma using ElementalX. I notice the IO usage in my system monitor hits nearly 100 MB/s for 3-4 seconds while the phone locks up.

Same. I am part of the beta and posted bug reports about lag and freezes on the 5X and 6P (idk if the 6P has the issue). I doubt it will do anything, but doesn't hurt to let out my frustration

I have the same issue. Hope this is something a Snapchat update can fix

Same problem with my 32GB version N5X, not only thirdparty apps, but also the Google camera app. I don't want to use the camera any more and I miss my Nexus5 with marshmallow which works so smoothly.
Sent from my Nexus 5X using Tapatalk

I'm in the same boat. Rebooting fixes it temporarily. It's a pain in the ass.

same problem with snapchat freezing and being incredibly slow while my 2013 n5 was always buttery smooth. also have other weird camera ****, like vivino capturing pictures upside down and ****. really really irritating and basically my only problem with the n5x

Just got the 9.19.1.0 Beta and it seems to be working better. I'll need to give it a couple hours to see if the usual lag kicks in.

tfpiaoyang said:
Same problem with my 32GB version N5X, not only thirdparty apps, but also the Google camera app. I don't want to use the camera any more and I miss my Nexus5 with marshmallow which works so smoothly.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Seemed like a lot of people are having the lag issue with N5X camera. Google should fix this problem, otherwise I want to get a refund.
Google camera lags not only within the app itself but also slows down the Android system.
I have already contacted google to get a replacement. Hopefully the new phone doesn't have camera issue.

funed said:
Seemed like a lot of people are having the lag issue with N5X camera. Google should fix this problem, otherwise I want to get a refund.
Google camera lags not only within the app itself but also slows down the Android system.
I have already contacted google to get a replacement. Hopefully the new phone doesn't have camera issue.
Click to expand...
Click to collapse
Does that mean this is a hardware issue which cannot be fixed by new FW? Bad news for me, I'm in PRC and I bought my n5x through an unusual way, it's almost impossible to do RMA.[emoji24]
Sent from my Nexus 5X using Tapatalk

I hear you all. Same problem with Snapchat here.
Considering a uninstall.
Disabling access to the camera actually fixes it. But then again..

me too i have the same issue laggy and freezing since i bought the phone and when th
me too i have the same issue laggy and freezing since i bought the phone and when they download the update 6.0.1 the problem still the same I don't know why still and sometimes the camera app laggy I hope is anyone can help us with issue really I felt bored from the phone

So I am a power snapchat user and had this same problem and might have accidentally stumbled on a possible solution after having a login failure. I enabled the travel mode so it's not downloading constantly. I installed snapprefs and I can't explain why but it's flying now. No lag on window switching or opening the camera. I'm on 6.0.1 December rooted

I'm on 6.0.1 and Snapchat version 9.20.5 with Snapprefs installed.. the app is almost unusable.
It's definitely app-side issues because I too suffered from terrible lag and stuttering on Snapchat only for a long, long time but then a few updates seemed to fix it. Now it's back to being bad again with MM 6.0.1...... hopefully they will fix it soon

any issues with snapchat still?

matase said:
any issues with snapchat still?
Click to expand...
Click to collapse
Still issues.
In general my 5X seems to lag when the camera is in use

I was having these major snapchat issues while on stock and while on some of sonicron's tweaks to the ElementalX kernel, however snapchat has been purring along ever since I went to the PureNexus ROM (includes it's own kernel, not sure if there is anything special about it). Used snapchat all weekend during my partying and not one issue with no reboots required.

Related

Not impressed with lag

I'm not sure what is causing lag, but my Note 4 had enough of it to be concerned.
Sending SMS and messages via hangouts is brutally slow, just as scrolling through Google Now and within the eBay application.
I have a little bit of stutter in touchwiz, but that isn't near as bad as the app stutter. Wondering if this is something to be concerned with.
only reports of lag I have seen are @
http://forum.xda-developers.com/note-4-att/help/noticeable-lag-using-t2909820
I have not seen any myself, this thing powers through anything I have done so far.
xlr8shun said:
only reports of lag I have seen are @
http://forum.xda-developers.com/note-4-att/help/noticeable-lag-using-t2909820
I have not seen any myself, this thing powers through anything I have done so far.
Click to expand...
Click to collapse
Same here, my phone runs butter smooth with animations set at .5 and forcing GPU rendering. Gotta love that Adreno 420
OP might have a bad device. Try replacing it to see if that fixes the problem. Very few people have reported lag and it seems to be no more then any other device.
Sent from my AT&T Galaxy Note 4 using XDA Premium HD
Paperinik68 said:
I'm not sure what is causing lag, but my Note 4 had enough of it to be concerned.
Sending SMS and messages via hangouts is brutally slow, just as scrolling through Google Now and within the eBay application.
I have a little bit of stutter in touchwiz, but that isn't near as bad as the app stutter. Wondering if this is something to be concerned with.
Click to expand...
Click to collapse
I want to point out that I had the same issues you mentioned. I went ahead and performed a factory reset since I just got the phone and I hadn't done much to it. It solved my problem and I'm not getting any more app stutter from sending messages through hangouts.
It happens, man. Initial setup of the phone could go wrong, especially when you load on a ton of apps at once. Might not have been your fault; it could've been the devil that loaded all that carrier bloatware on it.
No lag here either, I've been running a media converter on it 24 hours a day for the past few days to change a lot of my formats to mp4s from mkvs and even with that running in the background, with encoding being one of the more CPU processing hungry things you can do, I can play GTA:SA on it without issues.
I was actually lagging pretty bad past 2 days. I enabled ART and let it go for a day thinking it would get better. I restarted it the second day hoping it would help. Finally disabled it an hour ago and its working as expected... Guess there is no real point. I'll just hope we get 5.0 before the years over.
Thermalwolf said:
Same here, my phone runs butter smooth with animations set at .5 and forcing GPU rendering. Gotta love that Adreno 420
Click to expand...
Click to collapse
It was good for me before, but wowee. Thank you for the tip.
I feel the power!! So much of a difference that makes
Yeah buttery smooth here. I've disabled all the ATT apps via managing applications and ALWAYS use Rechild Task Killer - by far one of the best app killers I have used over the years since Tmobile G1, Note 1, Note 2, Note 3, and now Note 4. It helps despite what anyone may think.
Also, as other have mentioned, tap your build number 7 times to enable Developer Options Menu in Settings - General. From there, you can disable animation transitions - I always set all mine to 0/No animation because I don't need animations and that speeds things up a lot.
All my texts/MMS are fast along with browsing and internet - HUGE difference compared to the Note 3 (everyone was right- that phone had the worst WIFI imaginable - I was rooted and had the same setup as I do now on the Note 4). I have my MOTO 360 connected with bluetooth always on. I use Textra as my main sms/mms app. I'm really happy - battery life is excellent compared to my Note 3 because Android Wear eats a lot. I also have 1W weather widget on refreshing every hour. I have location on power saving mode so only Data and Wifi pinpoint my location instead of GPS (this is just common sense - GPS kills your battery so don't choose the TOP high performance option).
Thermalwolf said:
Same here, my phone runs butter smooth with animations set at .5 and forcing GPU rendering. Gotta love that Adreno 420
OP might have a bad device. Try replacing it to see if that fixes the problem. Very few people have reported lag and it seems to be no more then any other device.
Sent from my AT&T Galaxy Note 4 using XDA Premium HD
Click to expand...
Click to collapse
Wow, what a huge difference. Thanks!
thats odd because I dont get any lag. The only thing I noticed is once in a while, when opening Hangouts, the GUI gets stuck at a blank screen and I have to back out and enter in again. The other issue I noticed, which doesnt happen often, is that the network gets stuck in a certain speed (i.e. 4G or whatever), when I know I should be getting LTE service. If I toggle airplane mode, it switches to LTE and works flawlessly after that. Its almost as if the modem has a hard time switching networks.
Well, it looks like my Hangout lags is back after I got a ton of auto updates today. I probably shouldn't have left auto-update enabled. There's probably an incompatibility with one of the apps so I'm going to hunt it down. Other than that, the rest of the phone is quite smooth.
---------- Post added at 09:21 AM ---------- Previous post was at 09:09 AM ----------
UPDATE: The problem is clearly the hangouts update itself. I uninstalled the update and disabled automatic updates. It's running smoothly again.
So the problem with hangouts appears to be the most recent update. Uninstall it and you'll run off of the stock version that shipped with the device. until they've fixed the problems.
The problematic build is 2.4.78234730 (Oct 22, 2014).
noc215 said:
The problematic build is 2.4.78234730 (Oct 22, 2014).
Click to expand...
Click to collapse
i just got that update today.
nyydynasty said:
i just got that update today.
Click to expand...
Click to collapse
And no problems with sending messages?
I've cycled installing and uninstalling it a few times to verify that it was indeed the problematic version for me. It could very well be an incompatibility issue still, but I'm not experiencing problems with other apps... aside from Instagram being awfully choppy when cropping photos for upload.
noc215 said:
And no problems with sending messages?
I've cycled installing and uninstalling it a few times to verify that it was indeed the problematic version for me. It could very well be an incompatibility issue still, but I'm not experiencing problems with other apps... aside from Instagram being awfully choppy when cropping photos for upload.
Click to expand...
Click to collapse
*knock on wood*
no problems yet.
Paperinik68 said:
I'm not sure what is causing lag, but my Note 4 had enough of it to be concerned.
Sending SMS and messages via hangouts is brutally slow, just as scrolling through Google Now and within the eBay application.
I have a little bit of stutter in touchwiz, but that isn't near as bad as the app stutter. Wondering if this is something to be concerned with.
Click to expand...
Click to collapse
touchwiz always lags. the lg g3 has significant lag to.
I did a factory wipe, disabled all the bloatware i could, forced gpu rendering and changed animations to 0.5x and honestly, it ive been good to go. i did all this to my dads note 4 this morning as well but he said he hadnt experienced any issues yet with everything kept stock
kevinallen4325 said:
I did a factory wipe, disabled all the bloatware i could, forced gpu rendering and changed animations to 0.5x and honestly, it ive been good to go. i did all this to my dads note 4 this morning as well but he said he hadnt experienced any issues yet with everything kept stock
Click to expand...
Click to collapse
GPU rendering is pointless. I tested the other day. The speed was exactly the same for opening and closing apps, etc. The drawback, if you have flash video enabled and watch any video, shows, movies, etc. - it will be laggy/choppy with this option enabled.
Might need a master reset. I just purchased this phone yesterday. The first phone they gave me reset itself almost 30 times on its own despite me master resetting like 5 times. After the second master reset I didn't load any apps and the issue still persisted. Went back and had them give me a new one. All is well now.
noc215 said:
Well, it looks like my Hangout lags is back after I got a ton of auto updates today. I probably shouldn't have left auto-update enabled. There's probably an incompatibility with one of the apps so I'm going to hunt it down. Other than that, the rest of the phone is quite smooth.
---------- Post added at 09:21 AM ---------- Previous post was at 09:09 AM ----------
UPDATE: The problem is clearly the hangouts update itself. I uninstalled the update and disabled automatic updates. It's running smoothly again.
So the problem with hangouts appears to be the most recent update. Uninstall it and you'll run off of the stock version that shipped with the device. until they've fixed the problems.
The problematic build is 2.4.78234730 (Oct 22, 2014).
Click to expand...
Click to collapse
nyydynasty said:
*knock on wood*
no problems yet.
Click to expand...
Click to collapse
might have spoken too soon. Hangouts works fine after the latest update but i do notice a second or two lag when trying to open the keyboard or open a chat. Its not enough to really complain but it is noticeable.
Noob quesion.. Can someone please direct me to where I go to force GPU rendering on the Note 4? I can't find then setting anywhere. I've been out of the Android game for a while so I greatly appreciate the help. Really like this phone, but the lag on even simple tasks like Facebook scrolling is leaving much to be desired.
(Disregard finally found out how to enable Dev Options.. Man I got a lot of catching up to do.)
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

[Q] Terrible dropbox pdf lag

I just bought the 8.4 at the black Friday price and I'm getting awful lag when scrolling through a pdf in landscape. It only happens when crossing the divide between pages. It also lags worse when switching months in Google's calendar app than my Nexus 7 2012 does. In fact the image at the top doesn't even smoothly fade. The calendar just hangs for a second then jumps to the new month and image. I was curious if anyone else is seeing the same thing or if mine might be defective. It is a lot faster than my old tablet in most other ways but this random lag is driving me nuts.
Starkiller93 said:
I just bought the 8.4 at the black Friday price and I'm getting awful lag when scrolling through a pdf in landscape. It only happens when crossing the divide between pages. It also lags worse when switching months in Google's calendar app than my Nexus 7 2012 does. In fact the image at the top doesn't even smoothly fade. The calendar just hangs for a second then jumps to the new month and image. I was curious if anyone else is seeing the same thing or if mine might be defective. It is a lot faster than my old tablet in most other ways but this random lag is driving me nuts.
Click to expand...
Click to collapse
That's weird. I have tried cm11 and cm12 and every pdf is pretty smooth, already tried to clean cache?
TheTapparaC said:
That's weird. I have tried cm11 and cm12 and every pdf is pretty smooth, already tried to clean cache?
Click to expand...
Click to collapse
I haven't tried a custom rom, still on stock. Tried a factory reset and I am still having the same issues.
I switched to CM because I couldn't even smoothly scroll down a page on Chrome on stock.
I may try that. I'm just afraid of having a problem down the road and Samsung giving me crap over it. How hard is it to restore stock?
Starkiller93 said:
I may try that. I'm just afraid of having a problem down the road and Samsung giving me crap over it. How hard is it to restore stock?
Click to expand...
Click to collapse
The stock rom is available online and just needs to be flashed using Odin. I haven't tried doing it yet tho, but I doubt there will be any issues.
The biggest thing is that if you root or change roms, you're probably voiding any warranty that you have. If you're tech-capable and willing to troubleshoot your own issues, I would say that it's worth it.
Thanks, I went ahead and installed CM 11 and it fixed the problems I was having.

Can't connect to camera

Hey guys!
So just as the subject reads, the phone from time to time can't connect to my camera and I just get a black screen. Switching between the front and back when this happens triggers the error message and tells me to send a diagnostic report to Google. One of the things I tried was to force close the camera process and still nothing. Only fix is to reboot the phone, but eventually in a day or two the camera will crash again.
Just to rule out any kind of corruption, I wiped the phone to factory settings via recovery and the phone still behaves like this. One of the apps I noticed does not play well with the phone is snapchat (current beta). The app is super laggy and wondering if this could cause the camera overall to eventually crash. Any ideas or thoughts are welcome!
Overall I'm kind if disappointed with the performance of the phone over several days. Upon reboot its quick and over a day or two the phone gets pretty sluggish, even locking up at times for a few seconds without being able to do anything. Sometimes exiting an app and going to the main screen takes a solid 5 to 10 seconds.
Yeah the camera app is very, very bugging. Really hoping there'll be an update that fixes the problems with that and 3rd party cameras.
Sent from my Nexus 5X using Tapatalk
I though I was the only one, the camera takes forever to open and bogs the whole system down, I just the l got the security updates and no camera bugs were addressed
Sent from my Nexus 5X using Tapatalk
Actually that's exactly the way my Nexus 4 behaved, which was the main reason I had to replace it now. Hope 5X won't do that, or I'd be pretty pissed off. I thought it was a hardware issue, but now according to what you write I suspect this might relate to some application installed.
I'll add myself to the list. Sometimes It doesn't even make picture, just get stuck and does nothing for a while, then for whatever reason it start shooting a sequence of pointless picture. Many times it take 2 pics in a row, like a not asked, not wanted crappy pointless multishot
Camera was completely fine for me until I got an OTA update 2 days ago and now its completely dog ****. Freezes for a while when I open the app, and crashes if I turn the phone to landscape.
I just rooted my phone and camera stopped working. Reset to default did nothing.
I'm on B29K. Do I need to downgrade?
twiifm said:
I just rooted my phone and camera stopped working. Reset to default did nothing.
I'm on B29K. Do I need to downgrade?
Click to expand...
Click to collapse
How exactly did you root? And if you flashed a modified boot.img, which one fid you flash? Also, what does "reset to default" mean? Does this mean that you flashed the factory image for MMB29K?
Sent from my Nexus 5X using Tapatalk

Lenovo P2 Snapchat Video Bug.

Hello People From xda,
Since i've updated my Lenovo P2 to android Nougat (7.0), i got this weird Snapchat video bug. Every time i open snapchat, the first video won't open correctly, it lags and i have a black screen for 5 seconds and then the video automatically closes. Does any one know the Solution?
Kind Regards,
JJ
I do have this bug in my Lenovo P2 but many users aren't facing this issue
Sent from my Lenovo P2a42 using Tapatalk
same
i'm having this problem too and also in instagram story
I have the same problem. Seems to be the FIRST time you start a video in any app, when the app isn't already loaded in memory. Very annoying.
Annoying Bug!
Even I'm facing the same problem with snapchat ,instagram, and google photos too. Have you guys find any solution? I think we have to wait for the update from lenovo. This bug is way too annoying. I hope lenovo fixes this soon.??
Anybody found a solution for this yet? Seriously annoying to the point of getting rid of the phone itself.
I have the same problem, reinstalling the app did not work.
Bump, has anyone found a fix for this ? Happens to other apps like Instagram.
Had this then reinstalled stock rom and it was corrected
No other way to fix other than resetting stock ROM?
Same issue Lenovo P2 india
I have the same phone and the same problem and this is 21st November 2017, it's with Snap and Insta on my phone, this is not a fix or a solution but a trick for those who miss out on videos, when you receive a snap video and it gets stuck, just swipe down on it and it closes, then wait cuz your phone freezes for a few seconds and when it works open it again and it'll play from beginning and you will have option to replay it, same is with stories on both apps. I hope this gets fixed soon.
Even resetting my Phone and reinstalling the rom did not worked for me... Facing the bug since Android 7 Update, Lenovo ist aware of this issue and i provided videos of the Problem to them.. no reaction of Lenovo staff
You can try wiping the data and cache of the app then deleting it and installing the app again. Some files may mess of because of the change of android version.
https://www.youtube.com/watch?v=a-PtwtQFBWg
I made a video on how to increase your snap score. Hope you enjoy it!
It's July 2018 and there still isn't a pic or an update regarding this. Bumping it up so it gains attention.
HMsketchEM said:
It's July 2018 and there still isn't a pic or an update regarding this. Bumping it up so it gains attention.
Click to expand...
Click to collapse
Lol, really :laugh: It's kinda sad that they haven't fixed this bug on stock yet and they will not. It's very annoying. At first It wasn't a big deal for me but after a year i'm kinda pissed off. That's why I'm unlocking my phone.

Performance drops after updated to Android 8

Hi,
I've been here for a while now but this is my first post ever.
I'm having a really weird issue: when i first bought the phone, it works flawlessly and there was nothing to complain about. However after updated to Android 8, the phone's performance drops noticeably. Applications like Facebook or Instagram always freeze after a few minutes surfing (the lag will last for a few seconds and come back to normal, and after a while it's lag again).
Even in a low-end game like The Walking Dead Season 1, sometimes the FPS drops dramatically. Never happened in Android 7 before.
I tried reset the phone, clear cache and data and stuff like that but it just doesn't work.
Switching to Lineage OS is a good option, the performance there is really fast. But the gamepad and the camera don't work stably to i switched back.
Can someone help me?
The phone is not rooted or anything like that btw.
Thanks.
Perfectly fine here, try factory-resetting your smartphone.
No problem here.
Try full format your phone using recovery.
I'm starting to see big issues with response lag (especially when typing). Anyone have a solution for this issue? I have Oreo factory on my Z2.
Thanks,
smithmal

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