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I have a co-worker with Droid incredible and every time she turns the device on, it is stuck at the white HTC screen. Once in awhile, she'll be able to see the lock screen, but then the device will reboot again. I tried going into the recovery by pressing vol. down + power, but when I choose recovery, it gets stuck at the white screen again.
She does not have an insurance on the phone, is there a possible fix to this problem?
Thank you in advance.
Is it rooted or what? What did she or you do before this happened? Try to flash a rom or diff kernel?
Sent from my ADR6300 using XDA App
cheols46 said:
I have a co-worker with Droid incredible and every time she turns the device on, it is stuck at the white HTC screen. Once in awhile, she'll be able to see the lock screen, but then the device will reboot again. I tried going into the recovery by pressing vol. down + power, but when I choose recovery, it gets stuck at the white screen again.
She does not have an insurance on the phone, is there a possible fix to this problem?
Thank you in advance.
Click to expand...
Click to collapse
Download this file
http://www.fourty.net/~berzerker/stockstuff/PB31IMG_3.26.605.1_RUU.zip
Rename that file PB31IMG.zip, put that on the root of the SD card, boot the phone into bootloader mode by pressing vol - & power. Let the update run its course, and she will go back to a TOTAL stock 2.2.
EDIT: She will lose all her texts, have to re-download all her apps, and set her homescreens up again, but I don't think you have any other option if it keeps getting stuck at the white HTC screen.
If it's stock already or if rooted and the PB31IMG from the above post doesn't work, she simply needs to do a warranty exchange. We are, after all, still within the warranty period.
najaboy said:
If it's stock already or if rooted and the PB31IMG from the above post doesn't work, she simply needs to do a warranty exchange. We are, after all, still within the warranty period.
Click to expand...
Click to collapse
How would that not work? Its the stock rom, signed. I myself have done this before. Why go exchange it and get a crappy refurb (most likely SLCD )that, more likely than not, has problems? Why not fix the problem and keep the one that she has?
If they didn't want to do that they could go to shipped-roms.com and download the RUU from there and flash it back to stock that way also.
g00s3y said:
How would that not work? Its the stock rom, signed. I myself have done this before. Why go exchange it and get a crappy refurb (most likely SLCD )that, more likely than not, has problems? Why not fix the problem and keep the one that she has?
If they didn't want to do that they could go to shipped-roms.com and download the RUU from there and flash it back to stock that way also.
Click to expand...
Click to collapse
It ain't gonna work if it's a hardware failure, which seems a bit too common with the first run of Incredibles. No software is going to fix a problem with the SoC, which is why I said if the RUU doesn't work, she needs to do a warranty exchange.
The phone is completely stock.
She had to cut the line off and use company phone for about a month or two due to her personal problems. Now she's trying to get back on line with Verizon, but it's keep on rebooting itself so there's noway put it back on again..
Does Verizon/HTC do warranty on the phone even though she's not on the Verizon with the Incredible?
cheols46 said:
The phone is completely stock.
She had to cut the line off and use company phone for about a month or two due to her personal problems. Now she's trying to get back on line with Verizon, but it's keep on rebooting itself so there's noway put it back on again..
Does Verizon/HTC do warranty on the phone even though she's not on the Verizon with the Incredible?
Click to expand...
Click to collapse
I doubt they do, but you could just put it back on the plan, and take it into a verizon 30mins later. Tell them you hit *228 & #2 to update the prl and your phone rebooted and keeps doing so.
Thanks. If everything fails, I'll just go ahead and do that..
There's another version of recovery that lets you wipe the phone - you can search if I'm wrong, but I'm pretty sure that instead of pwr<->vol down it was pwr<->touchball. There, you'll be able to wipe the phone.
I had a similar problem with a phone that I just sent back for warranty repairs. The upside was I did get past the white splash screen. The downside was a few days later, the phone finally kicked the bucket and wouldn't power at all.
This fixed my issue. I was able to retreive my pictures after everyone else was saying to forget about it including HTC and Verizon.. I think this is a pearl as so many Incredible users have posted the constant reboot issue. Thank you Thank you Thank you!!
Another rebooting SLCD Incredible
Hi guys,
Just wanted to let you all know that this week, my wife's SLCD Droid Incredible started randomly rebooting. I had her on the Virtuous stock-based ROM and the SLCD ClockworkMod Recovery, and she had a TON of crap apps (pregnancy, game, live wallpaper, etc.)
I was able to back up the phone if I left the back cover off, but everything I did was time/heat sensitive. I wiped the phone and when setting it backup, got the bootloops after downloading only five or six market apps, not running any of them.
Last night I went back to stock (S-ON, Stock November PB31IMG.zip bootloader update). Again, after getting back to complete stock, it locked up after a few market apps were downloaded.
I called Verizon this morning from MY AMOLED Incredible, and they first had me describe the issues in detail (30 minutes), then try and repeat the issue (20 seconds after opening Google maps and starting a navigation session *quick heat*). She transfered me to "Level 2 Support", then he wanted to walk me through resetting to factory defaults on the phone via the SD card and storage settings. I noticed he wanted me to wipe the Internal storage, so I told him I needed to first backup the DCIM folder full of personal pics and videos to my SD card. He waited patiently while I backed them up (20 minutes). When finished, he had me wipe the phone+EMMC. I left the cover off so we could get through the initial setup, the put it back on after setting it up. He had me do *228 option 1, after the phone rebooted he wanted me to try and do "normal tasks" like downloading apps to get the phone to repeat the issue, if possible. I simply opened up Google Maps, started navigation and 1 second later, the phone went into bootloops. He promptly set up an "in-warranty" replacement to be overnighted to my house.
I do not have any monthly insurance on my phones, so I thought it was great deal that Verizon can issue an advance warranty replacement with return shipping, overnight, no less. Most companies would tell a customer to contact HTC directly. I am sure that is what Alltel used to do. I don't think VZW did it because we have corporate discount, I think this is standard service they provide for all their customers.
For any of you having this issue, here's what I recommend:
**If your phone is continually rebooting, pull your battery and let it sit out of the phone so they can cool for at least 20 minutes... Alternatively, you could probably put your battery in the freezer for 10-20 minutes and get a little extra "cold time" out of the phone before it bootloops**
1. Sync your apps with an app service like Appbrain to easily retrieve the list of apps you had.
2. Backup your call history and bookmarks using an app or two from the market. I have used free ones before, they should be easy to find.
3. Back up your Internal Storage and SD card to your computer (and preferably to a backed up location on your PC)
4. Revert to S-ON, and Stock ROM, if you are not already on one.
5. Set up only the basic functions on your phone (don't download any apps), then test that it is a heat issue by simply opening up Google maps and navigating anywhere.
6. Call Verizon and wait PATIENTLY on the phone as they walk you through their hoops. Expect this to take an hour or three. Just do as they say, as they have to make sure you indeed have a defective phone.
7. Profit.
Hope it helps,
jakewill
6. Call Verizon and wait PATIENTLY on the phone as they walk you through their hoops. Expect this to take an hour or three. Just do as they say, as they have to make sure you indeed have a defective device
jakewill
Click to expand...
Click to collapse
Ditto I have always had a pleasant outcome talking to the phone reps. Remember they are just doing their job and they are probably doing this exact same long process all day..
Wish I could say the store reps we're just as good but it's pretty hit and miss.
Sent from my ADR6300 using XDA Premium App
Sorry I think I might be a noob but I'm trying not to be...please be gentle.
I have a problem with my Wave Y GT5380D
I wanted to give to it someone so I did a factory reset - which I think was a big mistake! (read others have had similar problems after doing this)
At first it worked but wouldn't connect to the network - then I realised the SIM card was probably dud (had had it a while and it doesn't work on another phone) .
It was a Virgin phone but when you turn it on it gave you the option of Virgin and Tmobile - I had a valid Tmobile sim put that in and it seemed to work fine - sent and received a few texts....then disaster. :crying:
It keeps rebooting - you get to the home screen for a second and it reboots. (So the samsung screen, bada screen -if you put in a SIM card it lets you set it up/pin unlock -but no time to enter anything/get to settings etc)
I've tried using firmware recovery and intialisation in Kies -it doesn't recognise my serial number...
I've tried flashing it - but the only file I could find didn't contain the boot files...and I guess this is a boot problem?
Does that sound right? and if it is is can you point me in the right direction to find them...
Or does it sound like something else ?
Grateful for any advice... (but I am new to this so in stupid person terms would be appreciated!)
Thank you
(Right now I hate Samsung AND Bada - I want to scream, cry and jump up and down on it - updated to android because Kies/samsung wasn't recognising my phone - I couldn't even download Bada apps! Spent hours on this - couldn't get my contacts off it, then took hours to save my texts as even a text file....now this :crying: And actually in lots of ways I prefer Bada ... more user friendly )
a
I had the same problem with it. I did a factory reset then after a while it it closed out of nowhere then restart, stay up for 2 seconds then reboot again. I let it 30 minutes to do the same restart thing hoping it will change. Then I went to a phone repair shop and it reflashed my wave y. I got it back yesterday and after 2 hours of using it I went on the widgets screen and pressed the refresh button for the news. And then I figured out what was the real problem because it started doing that again . So I went to the repair shop again and now I avoid entering that first screen with the widgets :victory:
I advise you to do the same thing I did because they can fix it for like 10 euros (was the price for me) and never enter that screen again :good:
Thank you for your reply
I thought I must be too much of a noob.
I took it to a repair shop and they said they could fix it (for £10) but then got it back saying actually they couldn't. I suspect they can't find the boot files either.
Can someone point me in the right direction for a full upload - including the boot files?
It is so frustrating because it was a perfectly good phone :crying:
he is right
My phone has some kind of short in it and only boots up for 45 seconds or so. I have like 5 gigs of stuff i need to pull off the phone before i send it back for a replacement. Now pulling 5 gigs off in 45sec intervals is not an option that i want to pursue. However i can drop to the recovery menu and idle there as long as i like. Does anyone have any ways on how to use the recovery menu to pull data from? I would probably need to install something that would allow me to copy stuff from my phone to a sd card in that menu, but i have been out of the loop since att decided to lock this bootloader. Any help would be appreciated. I already tried a different battery and wiping the cache.
Thanks in advance.
jaymz77 said:
My phone has some kind of short in it and only boots up for 45 seconds or so. I have like 5 gigs of stuff i need to pull off the phone before i send it back for a replacement. Now pulling 5 gigs off in 45sec intervals is not an option that i want to pursue. However i can drop to the recovery menu and idle there as long as i like. Does anyone have any ways on how to use the recovery menu to pull data from? I would probably need to install something that would allow me to copy stuff from my phone to a sd card in that menu, but i have been out of the loop since att decided to lock this bootloader. Any help would be appreciated. I already tried a different battery and wiping the cache.
Thanks in advance.
Click to expand...
Click to collapse
Will the phone stay on while it's plugged in?
Nope, just in the recovery menu.
I'm not sure if this will work since I've never seen that problem before. I've heard there is a "safe mode" on these phones. Maybe it'll work. Here's a link I found. Let us know if you try it.
http://m.androidcentral.com/galaxy-note-4-safe-mode
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Just tried that too, no dice...i think that fires up to much of the phones processor and gets to warm and reboots Thanks for that alternate solution... im not looking forward to using this bottle of 99.9% iso alcohol either :\
soaked it in alcohol for 2 hours...didn't help... i guess you need to scrub the mineral deposits(chlorine) off the boards for that to work
Have you tried adb pull? I don't think this phone has fastboot enabled... Can you see it with adb or kies?
lol...masked off the phone and spray painted the water indicator white and returned it..
First let me say that I am 51, not a techie and only smart enough to start a conversation about my phone but not intelligent to keep it going.
I have had an i317 ATT Note 2 for a good many years. Some time back ( about a year ago ) I was reading pretty steady about rooting my phone and installing a custom ROM. Well.....reading a lot and becoming constipated with information is about as far as I got. Sad, yes I know...but that's really it. It was SO overwhelming for me that I called it quits. Somehow I managed to gain SuperSU ( if that's right ) status and my phone said I had "root access". However, I never installed a custom ROM. It was about this time I found , if I have this term right, Wanam xposed and or xposed installer. IF, this is correct, what ever it was allowed me to really tweek a lot of settings on my phone so much so that I told my wife I just didn't have it in me to ROOT, but could ust this new app to change a lot of "stuff" and I'd be ok with that. Well, as time went by I stopped fooling with it, found a few things I liked changed the way I had them and just left it alone. I'm not a gamer, not a techie, although I've read a lot of definitions, some stuff just don't "click" with me. There was about 4-5 times back that year ago that I did what ever it was that made me think I bricked my phone. so much so that I thought I was going to literally throw up, I was really that sick inside. Well, it was nothing more than reading many many different posts on forums and not knowing what I was doing, that I somehow used Odin to get is back where I could use it. A major problem was not understanding what I actually did nor even knowing how to repeat it without again, just stumbling upon it.
So, with all this time having passed......the other day a message popped up on my phone saying "UPDATE AVAILABLE" or what ever it was....either way I KNOW I seen the word UPDATE. It said click here ot begin update or click here to update at a later time. I wasn't so much thinking to myself, DONT UPDATE because you'll screw everything up.....I was simply declining because I didn't want to be bothered. Certainly I'd forgotten or never given it any thought about the possibility that I'd end up in a mess. Like I said, I had ROOT ACCESS....just never installed a ROM so I may not have even thought an update would have done anything negative. Well, later in the day ( about 7 days ago now ) I hit UPDATE and my Note 2 that I absolutely LOVE is now turning on, goes to the black Galaxy Note II screen, then the swirling circle and gets stuck and locks up every time at the ATT logo that looks like a globe.
I have read and read as many things as possible on my end......so much so that after about 2-3 hours each setting I end up with a headache, am frustrated and deflated until I walk away. I don't know the correct terminology to express every step I've taken but will share with you all what I can at this time.
I can do both 3 button press methods....power, home and vol down...then press up I think for download mode. I can also press power, home and vol up which takes me into the mode that shows the little Android dude who lays down like he's having repairs done. I will add here that while in that mode, I've literally clicked on EVERY SINGLE choice in every single mode/ screen or what ever it's called. I've cleared, reset, recovered and scrolled through every choice and hit every button available......and as many times that I've plugged in, used many many different forms of Odin and countless files with the .tar files...I've also clicked on everything I can to see if anything changes.
Believe me, as frustrated as it is reading what to you seems like gibberish, it's equally as hard reliving it again and again. I've already put in 3.5 hours tonight and NOW am typing this to you kind people to see what hope there is and if I can understand it if something is shared with me.
I've downloaded Odin 307, Odin 3_v3.10.6, 4.3 Param_tz, Odin 185...honestly about 3-4 more Odins and gone back after I have downloaded and unzipped so many that I've been baffled only to delete them after literally going through the process ( following XDA steps by steps......AND PASSING EACH TIME!! ) only to not have crap when I'm finished. I've even unzipped CF AutoRoot MD5 file this last time just hoping to pull something out of thin air.
It's no joke when I tell you I've followed more steps on the XDA site and countless other sites...totally by the book and have had 100% negative results. It's not that I've got this endless list of contacts that I can't live without. It's not that I've got 344 fresh work pics of jobs I've completed or even pics of jobs to estimate for work, it's just that it sucks so bad to be in a position of not having this phone that I totally love so much. It's not loaded with games and I don't do anything really intelligent on or with it. But it is very important to me, I'm a creature of habit and over the years have really become attached to it. My wife and oldest son have just upgraded our plan to include him with a data package for a smart phone and with it they received new phones. It's been about 2 months ago and I told my with, I DON'T WANT A NEW PHONE!! I LOVE MY PHONE!! I still do, I'm just stuck and obviously not sharp enough to get out of this one without asking for help.
It's been reset, restored, erased, you name it. I've had the battery in and out, sim cards in and out, pushed every button 10 times in combination with other buttons, read and read, followed every step for downloading, unzipping, using multiple Odin files new and old.....just everything. I can't access kernals or other important data you may ask for because I can't get out of the start up logo....I thing it's called bootloop?
Man I'm really jammed up and would be forever grateful if someone could shed some light on this situation. I know I may have gone way overboard with everything that's been loaded, pressed, wiped etc, but I've exhausted everything I could think before asking for help.
I can't even count the number of times that I've entered Odin with a .tar file and it's gone through every part of it's deal only to end saying PASS!! ...usually within 2:02 to 2:12. The CF Auto file was :08 and said PASSED!!
Frantic, frustrated and fully prepared to beat myself with a stick
I need simple simple guys. I HATE to be a bother, but I'm stuck and know that you all are good people who fun a respectful forum and are courteous with one another. So here I am. Any help please?
I would like to add that I've not simply popped onto this forum and asked a repeated question before having read many other posts involving much of the same issues. I am a foretravel motorcoach owner and am on a forum very similar to this one where there are noobies and those of you who have a great deal of knowledge that share so others may have a pleasant experience. Honestly enough, I'd rather take my whole coach apart ( I'm no diesel mechanic nor have air system knowledge ) and rebuild it blind folded, rather than have problems with my cell phone. I have read all of the posts from those who have the i317 att note 2 as I do. I've walked ( confusingly ) through all the directions that have been given to them. I wish I knew the language better but have to admit that I struggle. Imagine each time reading a helpful post for a similar problem, going back into my downloads and deleting everything on my PC and then downloading the next set of steps involved in helping the next person with similar issues. Each time I download, unzip, reconnect, run through Odin and pass...only to find that I'm no further ahead and have no understanding why things work for other people but not for me. I had hoped that I'd have had a reply that would be an "AH HA!" moment. But I've not gotten even one comment. I'm doing the best I can to communicate and reading a lot on my end to muster my way into understanding. I've made a mistake and am paying for it dearly from having hit UPDATE. I just wish I had some way of knowing why nothing seems to be working.
Okay....
Deep breath....and here we go..
The Odin flashes you are attempting....are failing due too your updated bootloader....(the one you received when you took the official update)..
Nothing you can do about the bootloader now as it can't be reverted....but that's okay....
Here's the plan...
Load up odin 3.0.7 and download the UCUCNJ1 rooted rom from the link below...http://forum.xda-developers.com/showthread.php?t=2973448
Boot the device into download mode and flash the above file...
If the device begins boot....pull the battery and put the phone into download mode ....and flash the same file again...
Once complete...allow the phone to boot and it should start normally...
If it does....then power off and boot into your stock recovery and wipe data then cache and boot again...
You should then have a rooted stock....UCUCNJ1 build...
The reason this works is because your rom image that you flashed does not contain a bootloader image....
Once you are back up and running....you'll need supersu....(the thread explains this in the first post)...
The process to get you going is pretty simple....you just need the right file to flash...
Read that first post....as everything you need is there....g
I'm really not sure if I'm replying to this post correctly as I've seen 2 options so if I'm not doing this please someone, correct me.
I'm a chimney servicing professional in Northern Michigan and right now is "GO" time for the next 4 months. I leave early mornings and return late evenings like now. Being without my phone is a really struggle and inconvenient.
So let me explain what's happened since you replied with suggestions for me. Just before your post came to me I had been reading on this forum for someone with the same phone as mine to power, volume down and home...then volume up to go into download mode. I could not only do that but could also use the feature of power, volume up and home for what ever that feature is for......as of NOW...I can only access download mode. Any other method of buttons turns on the phone and it is locked up in the black screen with Samsung Note 2....and that's completely it. Before it would at least cycle through a couple screens before locking up at the ATT globe logo.
So, just before your post came through I had read to go into download mode and then use Odin 3v1.85 to load this file Kies_home_i317_att_i317ucali2_i317att_original4.1.1
I have not used a Kies file before and the only experience I'd had with Kies was not favorable in the past for a completely different topic. So anyways, I did this again, just before your suggestion was posted and IT WORKED!!! I was pretty thrilled. It was late and for the few minutes I had gone through the phone to see what was and wasn't there it kept wanting to update. I did not do it. Finally I called it a night and early in the morning ( yesterday ) I took the phone with me to work. Although the features were slim because I'd not downloaded any previous apps, it was working.
After reading your post with the suggestion I thought as long as it's working, I'll check later to see what I could do about updating or rooting & installing a rom....which I've not done before. Well, last night while shaving and having the phone on the counter, I glanced down and it went into UPDATE mode all by it self. I tried to stop it but buttons were useless. So, all day again I've been without a phone and now the only thing the phone will do is power up with the power button and get stuck in the black screen with Samsung Note 2....that's it! Or, I can power, home and volume down, then up to enter download mode. I have since gone back to the Odin 3v1.85 and ran the same Kies file I mentioned above. The thing was...in the past I was going into different versiona of Odin and attempting to download files and it would do SOMETHING...then say pass...but nothing really happened. Doing what I'd mentioned above...the phone would log into Odin 1.85 and download the Kies file....only now it was taking 5+ minutes and working...or should I say "worked once" instead of taking only 2 minutes in the other Odin modes.
So, now I've completely charged 2 different batteries, and tried it a couple times just before commenting about what's happened.
So, now what??
Do I go back and attempt the directions you offered in your reply to me earlier or now and I heading in a different direction all together?
Just to let it be known, I'm not a "gotta have the newest and latest, greatest program" guy. I'd like to have a rooted and backed up phone and like to have a rom that has great battery life, allows me some cool features but mostly just have the access. I read a lot about different roms in the past and just couldnt pull the trigger on one.
I say this to mention that I'm not sure if I am successful in getting this thing back in action and am going to drop a file in the PDA slot of what ever Odin version I use....do I ALSO add to what ever unzipped file other commands like a root file or rom file ...or some sort of back up file? I thought I'd read where you added what ever you were loading the phone with was to be all added to that same PDA line together.
Gosh, I sure do appreciate any other suggestions to get this back and running.
I WILL NOT ATTEMPT ANYTHING before hearing back back. Just help me please...Thanks in advance
Use my information in the post that I wrote and you'll succeed...
Flashing the rom front the link I provided will repair the problem...
Use PDA slot for the file and don't change any other Odin settings...
It'll work....g
Ok, just now I followed each step and was really excited to know I'd be back up and running.
I still cannot get into the power/ volume up/ home button mode to wipe cache. It will not go there. As soon as I press those buttons it immediately goes into "stuck" mode on black screen with the Samsung Galaxy Note 2 logo.
I can turn on and get into download mode obviously with those buttons only volume down...then up. I tried with battery in and passed, I tried taking battery out as you directed when it tried to boot and it passed. I then ran it another time thinking I'd read someplace that someone repeated a flash process and after 3 attempts and all passing using Odin 307 it's been consistently stuck on the screen mentioned above.
I can't tell you how much I appreciate your time and will do as recommended at the times advice is given instead of doing my own mindless and unknowing thing.
What suggestions might there be now? I'm really hoping that since it will turn "on" that it's NOT bricked. I won't be able to handle it.
Much appreciated and very thankful
Please advise
Sandelman1
have now deleted all odin and repair files on my pc. Reset new odin 3.07 and redownloaded the files mentioned from the link above. I STILL have nothing but being stuck in the Samsung Galaxy Note 2 screen. I've ran the exact same process you mentioned this morning, I've tried different fresh charged battery and also different usb ports.
OMG do I ever need help. It's really very much greatly appreciated. Is there other ideas or more hope.
I'm all ears and eager to follow what ever direction is next
Samdelman1
sandelman1 said:
have now deleted all odin and repair files on my pc. Reset new odin 3.07 and redownloaded the files mentioned from the link above. I STILL have nothing but being stuck in the Samsung Galaxy Note 2 screen. I've ran the exact same process you mentioned this morning, I've tried different fresh charged battery and also different usb ports.
OMG do I ever need help. It's really very much greatly appreciated. Is there other ideas or more hope.
I'm all ears and eager to follow what ever direction is next
Samdelman1
Click to expand...
Click to collapse
Sounds like you are close.
First off which bootloader are you on? Pre-4.3 and post-4.3
Also I wrote up a guide
http://forum.xda-developers.com/showthread.php?t=2618447
This gets you out of most jams. But first please reply back with version of bootloader.
First I really appreciate your reply as with any of you veterans who are in the know. To answer your question, I'm not sure , as sad as that it. Here's what I can tell you though. The few days ago when G helped me and my phone came on for a day or two, I went into the "device info" and this is what I found.
Android 4.1.1
Baseband Version i317ucalj2 ( that L J part at the end may not have been read correctly, but that's what I wrote down ) hope that isn't a problem
Kernel 3.0.31 - 215878
[email protected]#1
SMP preempt thru oct 4
16:14:05 kst 2012
Build # JR003C.i317UCALJ2
I REALLY hope this helps you help me.
If the info I offered is personal information that I'm best not to share with the internet PLEASE let me know and I'll edit it out. I would expect to be dealing with decent folks here so should be no worries. But still let me know if it should be confidential.
Ok, that's all I can share with you since I'm not able to enter into any of the "wipe cache" mode or that department in general.
Looking forward to hearing what you have to share.
Thanks again in advance. I'm very grateful.
Sandelman1
Ok, so I went to the link you posted and before doing anything at all, I read into 15 pages of it to make sure I wasn't missing anything important to my specific install. Once I realized I only needed pages 1-2 or 3 I began. First I deleted everything off my desktop that had to do with previous odin, att and the like. Next I downloaded te odin 3.07 and joined (free) the Sam site download you recommended and waited until what seemed like forever to download.
Once that was done I reread pages one and two and focused on what to do in the event of freeze up and which option I may need to choose should I lock up in one of the two possible options.
So here's what happened. First time I downloaded the kies file......it went to RESET as you mentioned and seemed to hang up....the Samsung Galaxy Note 2 black screen came on and froze. I "thought" it was done and pulled the back off the phone and removed the battery but it was still froze. I then unplugged the original Samsung USB and the screen went black. I waited for several seconds and reinstalled the battery. ( now in prayer mode ) I hit volume up, home and power.......it went back to black screen, Samsung Galaxy Note 2 and stayed there.
THEN!! I seen my PC in odin mode say PASS. I thought hmmmmm, did I unplug to fast? So I pulled the battery, reinstalled, hit vol down, home and power...then vol up and plugged the phone back in with original cord. I opened odin 3.07 and clicked on the link same as before. This time I let it run until it was at the RESET screen ...then I waited......then I waited thinking certainly it's not doing anything...then it popped up PASS!
I thought COOL, I'm in now. So it went to black screen Samsung Galaxy Note 2 and hung up. I reread from there to remove battery ( unplugging the cord at this point again of course ). I counted to about 15 slowly and reinstalled the battery and hit vol up, home and power........same crap again, how frustrating. So I'm still sticking on black screen Samsung Galaxy Note 2 screen and that's where I'm at now.
I was hoping that since things were so similar between what I had going on and the link or thread you had posted, I would save time and follow the directions.
I've not spent about 2.5 hours at my PC and have to go to work for a few hours. Hopefully this will help you better know how to direct me with what I've shared with you about my phone specifics and the fact that I've already followed steps from your thread.
I'll check back in a while to see what other thoughts are going to move me forward.
Once again, I say thanks for any time you or others may spend in helping me.
Sandelman1
OMGOSH!!!
I've not got the time at the moment to share all the amazing info and things that have transpired since my last post, but I will.
Hey, quick question....seriously. How would a person donate to someone whos helped with the issues some of us experience....what's the process?
And on that same topic....what is customary or an appropriate amount?
I searched the forum looking for help because I don't have funds to buy another phone at this time but at the same time I seen it posted someplace that it's a nice gesture to "buy a guy a beer" if they've helped you. I'd like to buy myself a beer.....but I think it's been around 12-13 years now since I enjoyed my last one. In my world I though everyone around me was an A-hole.....lol...come to find out it was ME who was the A-hole. Who'd a think it,lol.
So if someone could share the how to and what's a "kind gesture" I'd really appreciate it.
Cant wait to share just how "baller status" I feel right now with what I've been able to do with ya'lls help. ( not only did this come together today but I replaced an entire engine and trans in my jeep wrangler last night before getting back on this forum.
I want to take time now to get into it but will wait becuase I've updated and would like to know about backup, storage, and root access.
Later folks...I'll be hack tonight
Sandelman1
I have a a Samsung galaxy note 4 Verizon, it started rebooting continuously after getting an update.
When I power it up, it shows a message 'Updating app 1/246 and increments it up to 103/246 but then it reboots. I noticed that phone heats up pretty bad. If you leave it alone it will start rebooting at app number 21 or so.
I am willing to put a custom rom or anything else that will work, but since I cannot boot it up, there is nothing that I could do. Please help.
I am a software developer myself but not into android / phones.
Thanks,
Model Number
Please note that the model number is SM-0N910V
agilani said:
Please note that the model number is SM-0N910V
Click to expand...
Click to collapse
My best suggestion would be to install odin on your computer as well as Samsung drivers and odin it back to stock. There are many guides on the very subject here on the forums. That or install Samsung smart switch on comp and phone and do an emergency recovery though that. Good luck!
Sent from my SM-N910P using Tapatalk
agilani said:
I have a a Samsung galaxy note 4 Verizon, it started rebooting continuously after getting an update.
When I power it up, it shows a message 'Updating app 1/246 and increments it up to 103/246 but then it reboots. I noticed that phone heats up pretty bad. If you leave it alone it will start rebooting at app number 21 or so.
I am willing to put a custom rom or anything else that will work, but since I cannot boot it up, there is nothing that I could do. Please help.
I am a software developer myself but not into android / phones.
Thanks,
Click to expand...
Click to collapse
Have you tried calling Samsung Customer Service (at 1-800-SAMSUNG)? They helped me to get my phone working again, although as it turns out I did have hardware problems, so I had to send it in to them and pay $70.31 since it was long out of warranty (2+ year old phone). Hopefully your problem is just software and they should be able to help you get that fixed without sending it in to them.
Hey there Fellow, i had the same problem, nothing wrong with the system. Just change the battery. Goodluck. I bought one for $7.
Do a hard reset and restore your phone to its factory settings.