Does anyone has a pixel C without purple Blur when scrolling? - Pixel C Q&A, Help & Troubleshooting

Hello I have received my third pixel c.
I had to RMA the forst two, because the on/off button was broken, and the second one becase the sensons wre not working as expècted.
The three devices had a thing in common, a terrible purple blur when srolling, for example white text over a black background. I've wrote in this forum and it semms thta are devices that do not have this issue. Now i'm not sure if there is any pixel c arround the world without this screen issue.
Attached two pictures from a médium quality screen (galaxy tab A, 200 €) and the pixel C (500€). The pictures has been taken from testufo.com/#test=stutter&demo=smooth&foreground=FFFFFF&background=000000&max=12&pps=1920, with an LG G3,
where the purple Blur is obvious.
Could anyone test the link provided above and tell me if you could see the white/gray line instead of a white/purple?
I dont know if i should RMA the third pixel C or this is something bad with this screen.
Pixel C
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Samsung Galaxy Tab A

The pixel c I ordered about 3 weeks ago had the same problem with the screen. I RMAed it and the replacement has the problem too. I've requested a replacement for that one too. My Nexus 10 is fine. The rep I talked with (John?) said he had not dealt with any other customer besides me that had the problem and assured me that it was indeed a defect. I'm not convinced...

I'm using the stutters and tearing test (I believe that's the one you're using, right?) and while the bars do look purple while moving, screenshots show that they are in fact white.

So I tried that test and I do see a very slight purple tint, I recorded the screen with the 240fps slo-mo mode on my Nexus 6P and I see it there too.
It's so slight that I honestly don't care if it's actually a problem or not. Everything else about this screen impresses me enough.

Thanks for answering. I have talked again with google and they are going to send me another one. As i could not test the device in the first 15 days they are not going to give my money back. Again they answer me also that this issue was new for them and has never been reported by any customer.
Could anybody post an photo showing that a pixel c screen without this defect exists?
The is also a test i am doing and is the vsynctester dot com. The VSYNC letters should be grey and this screen shows them as light pink.
Regards

brando56894 said:
[] look purple while moving, screenshots show that they are in fact white.
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Because it's a screen related issue and not the gpu. You can only capture it, if you take a photo from the screen with another device

Termynat0r said:
Because it's a screen related issue and not the gpu. You can only capture it, if you take a photo from the screen with another device
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Click to collapse
Makes sense, then I guess mine has it too but I never notice it in daily usage. I just assumed it was an optical illusion.

Related

[Q] Weird "C" shaped shadow in the internal side of the screen

Hi,
So 3 days ago I bought the galaxy 3 (new from a private store) and there's a really weird problem with the screen..
U can see in the picture I added the "C" like shape and the dot underneath it..I'm seeing it when I play games, use the camera and so on..It's there all the time but its visibility depends in what the screen is showing.
If u know how to fix it without me having to replace the device..your help will be most appreciated.
Guy's I just transferred the pic' to my computer and the "C" shape+ dot wasn't there (meaning that the problem is in the internal side of the screen)so I took my old SGS1 and shot the SGS3 screen
How can a new member upload a picture???
GUY .G. said:
Hi,
So 3 days ago I bought the galaxy 3 (new from a private store) and there's a really weird problem with the screen..
U can see in the picture I added the "C" like shape and the dot underneath it..I'm seeing it when I play games, use the camera and so on..It's there all the time but its visibility depends in what the screen is showing.
If u know how to fix it without me having to replace the device..your help will be most appreciated.
Guy's I just transferred the pic' to my computer and the "C" shape+ dot wasn't there (meaning that the problem is in the internal side of the screen)so I took my old SGS1 and shot the SGS3 screen
How can a new member upload a picture???
Click to expand...
Click to collapse
You know, I have some some shadows on my screen as well. They are only visible when I'm looking at the screen in low ambient light... So I notice it if I'm watching a movie at night in the dark, or, as you said, taking photos in a dark place.
The shadow looks just like if you push on a computer's LCD screen... I wonder if the Gorilla Glass covering is imperfect and pushing on the screen?
In my case it doesn't look like a pushing problem, it's way too symmetric and there's no "pushing waves", the color is not consistent with the "pushing effect"…
I don't think there's something I can do about it except replacing it…it's funny because I really have no clue what on earth could cause this…
Upload it to imgur then post link.
That's a know problem, rare though.
I have one little line on my phone only visible in the dark on a black background.
I think it's called ink spot or something like that.
Check this thread out:
http://forum.xda-developers.com/showthread.php?t=1658601
Ink spots are a couple pages in.
Sent from my SPH-L710 using xda app-developers app
My good luck is also rear so I'm not surprised that rare problem r happening to me
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That's not what I was talking about. That looks like screen burn. I'd swap it for a new one from Sprint. Don't let them give you a refurbished.
Sent from my SPH-L710 using xda app-developers app
Dude I'm from Israel
I bought it from a private store and they told me that if there is no way to fix it they will give me a new one- not refurbished because I got the device like that.
I bought it 4 days ago…
THANK U FOR YOUR HELP!!!

strange screen problems

hi all XDA's
ok i know i use whatsapp alot but this is so strange !!!!!!
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as you see in the previous picture
in the upper part of the screen there is a less than 1 cm bar thick, which is much whiter than the rest of the screen and there is a smile face and clip icon on the right of that bar
its identical to whatsapp chat bar
the problem is that this bar is like a back light on the screen its showing in the screen where ever you are at and its so clear to see on a white or gray back grounds its even noticeable on CWM , its so annoying and defecting the beautiful screen of my note 2. :crying:
cant seem to understand how or why that happened
could it be that my screen is a defected unit ?? cuz my brother's note 2 is just fine
right now i dont know what to do i asked a mobile's repair shop for new screen and he said it will cost me 300$ (its half price of a new device)
here is more pix
*note : it may be no so clear to see on those pictures but in real its so clear and ugly
I have heard issue of Screen burn
Sent from my GT-N7100
Looks like screen burn in. Common defect of amoled displays unfortunately.
Sent from my GT-N7100 using Tapatalk 2
simacca said:
Looks like screen burn in. Common defect of amoled displays unfortunately.
Sent from my GT-N7100 using Tapatalk 2
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Click to collapse
UtkarshGupta said:
I have heard issue of Screen burn
Sent from my GT-N7100
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Click to collapse
so the only solution is to replace the screen with new one right ???
and do u think that the one year guarantee that came with the device should cover this ??
thanks all for helping
i make up my mind
the screen is so annoying cant live with it and even the colors tune is less brighter than it was and more yellow-ish i started to hate the phone cuz of the screen
and the new screen will cost me 300$ and its too much its almost a price of a new mid range android device
i decided to sell it and buy HTC one but not so sure
i will think about it and do some researches on the HTC one and see if it is good enough
damn you samsung you always disappoint me with your super amoled problems

Would you keep or return a replacement phone if it took pictures like this?

The scene is a picture, at night, with a single compact florescent light bulb in the background, which has a warm tint to it, and the object is a black on white bed sheet. This is my second e4gt replacement. In daylight, I don't notice any color artifacts yet. Here's an example of no flash, flash and daylight cloud. Would you return it, hoping for a "perfect" replacement or say to hell with it and keep it? It must be a hardware issue because it does the same thing with FL24 and GB27. I never noticed this from my original, bought brand new, e4gt. The first replacement, the external speaker went out. The second, the camera is making a greenish tinge, always in the center of the picture, in low light but no scene setting. When I go outside at night and put the camera into night mode, I don't notice anything abnormal so far.
Something I just noticed while playing with the settings and modes. If I leave white balance in auto or incandescent, I get the discoloration in the camera. It is less pronounced in camcorder mode. It does it in all resolutions in the camera. If I switch the white balance to florescent, everything balances out, even though it's the wrong shade. It's more orange-ish than what my eyes see. Can anyone test this and see if your original, bought new, phone does this? I tried taking the same picture with a different smartphone, all with auto settings, and it didn't experience this issue. I'm sure it could be that it's because it's a different sensor. Here's my examples.
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Try turning on Auto contrast, it fixed some odd discoloration problems for me, might work for you:beer:
Slithering from the nether regions of a twisted mind and tarnished soul
oscarthegrouch said:
Can anyone test this and see if your original, bought new, phone does this?
Click to expand...
Click to collapse
My E4GT does not do this, I tried in all different resolutions and settings and everything came out perfectly normal and as it should be. No discoloration or artifacts... I'd wager to say that you should exchange it or return it and get another one. Something is definitely not right about that first picture. Hopefully that helps. Cheers!
Did a little homework and found the camera module is replaceable. I don't remember if I read if the camera's firmware was on the mother board or on the module itself. The post I read had to do with s2's in general. I'll go Monday and see if the service center will order me a new camera module.

[Q] Yellowish tint near bottom of the screen

I just picked up a 2013 Nexus 7 this weekend as an upgrade for my 2012 model. Seems like a solid upgrade so far but I'm bothered by one item and it's the yellowish gradient toward the bottom one or two inches of the screen. I need to tilt the device maybe 15 degrees away from me to get a more consistent color. If I rotate the device 90 degrees counter-clockwise (camera now on the left), I can still see the yellowish darkening on light screens on the right. My 2012 model has consistent color throughout. I found a number of posts regarding people complaining of about a warmer color to the 2013 screen but haven't seen anything describing the gradient I see. It's rather annoying when reading webpages or ebooks with a light background.
Anyone else see this on their Nexus? Did it improve with time?
I tried to take a couple of photos but my camera doesn't seem to be doing a good job of picking up the colors.
Common issue
I returned mine (because of it) and got a new one which had exactly the same thing.
I also checked out a friend's N7 and had the same thing.
So I guess it is a normal thing. It is hardly noticeable and only on white background.
(Most panels have some kind of uniformity issues. I checked an iPad 3 and had some other issues...)
antypas said:
I returned mine (because of it) and got a new one which had exactly the same thing.
I also checked out a friend's N7 and had the same thing.
So I guess it is a normal thing. It is hardly noticeable and only on white background.
(Most panels have some kind of uniformity issues. I checked an iPad 3 and had some other issues...)
Click to expand...
Click to collapse
Thanks for the feedback. This is actually driving me nuts and I'm going to take it back to see if I can get one with at least less of the effect. Mine seems to be worse than the display model in the store I saw today. If they can't give me something that's equivalent in color consistency to my 2012 Nexus 7 then I'll return it and just stick with that.
If I were you I wouldn't bother.
In the store there are other ambient factors that may trick you in believing the store's sample is batter. But it will not.
3 samples I checked are exactly the same...
My device have yellow tint to. How to fix? "Screen adjuster" and other not helped for me.
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I don't believe that this is correctable with software. I ended up getting a different tablet altogether and even this 10" one has the same issue. Guessing these panels are all coming from the same manufacturer....

Have Screen Burn In? Warranty It, Get a New One

Searched, didn't see a similar topic.
If you had Android Wear 1.0 through about 1.2 on your phone, your Moto 360 had a much brighter charging watch face. That much brighter charging screen was actually causing burn-in on your OLED.
You can see if yours is affected by opening the Settings app. If you can see a ring of the charging halo in the background, your phone was damaged by this.
Fortunately, Motorola is honoring this as a warranty issue - you just have to claim it before your one year warranty is up. I now have a brand new first-gen Moto 360 - with an improved watch band clasp too.
Hi, where did you submit request for service?
I got mine warranty replaced (for this issue) by calling Motorola technical support. Despite being clearly outsourced, they seemed to be well aware of this issue - and processed it without too much futile troubleshooting.
moto 360 has an LCD Display , not an OLED!
I have burn-in too. It's most noticeable on white backgrounds as a yellowish ring. I only noticed it recently but I think my warranty might be up. Didn't think an LCD could have burn in, but there it is...
Could someone post a picture of the burn-in? I want to see how bad it actually is.
I took these with my watch at max brightness. Normally, it's more subtle. It's a yellow ring that's strongest at the 3 o'clock position, and decreases clockwise -- exactly where the charging ring would start.
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In person, the white backgrounds actually look the worst. I have a nice white watch face that I simply won't use because of this.
I mostly use dark watch faces though so I don't notice it. It's invisible on black and most of the Moto stock faces (e.g. Dials).
Sent from my XT1053 using XDA Free mobile app
how can LCD get burn-in? that's so weird

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