Develop Bugs

Issues...

These are issues I have. I am running 2.3.3 OTA, unrooted.
1. Bootloop, factory reset fixed.
2. When I manage applications, if I click on an app, it reroutes me to a different one, so I often uninstall the wrong app.
3. Touch screen sometimes fails, reboot fixes.
4. Clock app disappeared, the factory reset mentioned earlier fixed it.
These just really annoy me.

AgalychnisCallidryas said:
These are issues I have. I am running 2.3.3 OTA, unrooted.
1. Bootloop, factory reset fixed.
2. When I manage applications, if I click on an app, it reroutes me to a different one, so I often uninstall the wrong app.
3. Touch screen sometimes fails, reboot fixes.
4. Clock app disappeared, the factory reset mentioned earlier fixed it.
These just really annoy me.
Click to expand...
Click to collapse
Hmm. The only issues I've had are related to system apps randomly being uninstalled. It is definitely frustrating, especially when my phone app disappears.

I have had the same issues. Contacted Verizon and they sent me a x2. I really miss sense but do not miss the issues. This happened on all 4 of the inc2's Verizon sent me.

Droid 3 tomorrow if I can! 3 phones in two weeks: Inc, Inc2, Droid 3! New record!

Nvm, going for a new inc2. Also, now my google account is gone and I can't add it back. This is causing market not to open. LOL. Can you say lemon?

Everthing that happened to to happened to me
Sent from my ADR6350 using XDA Premium App

My volume will.be.all the way up even alarm volume but all my alarm does is vibrate
Sent from my ADR6350 using XDA Premium App

Really hope the next one is better.

It sucks to hear you having all these problems. I too just got the Dinc2 coming from the original Dinc. I am having none of the issues you are having, updated latest gingerbread OTA, non-rooted. The only problem i had was a lagging touchscreen when using a certain cable charger combo, but once i switched cables everything was fine.

AgalychnisCallidryas said:
These are issues I have. I am running 2.3.3 OTA, unrooted.
1. Bootloop, factory reset fixed.
2. When I manage applications, if I click on an app, it reroutes me to a different one, so I often uninstall the wrong app.
3. Touch screen sometimes fails, reboot fixes.
4. Clock app disappeared, the factory reset mentioned earlier fixed it.
These just really annoy me.
Click to expand...
Click to collapse
I'm having the same issues as well. It's annoying but better than issues I've had with other phones.

Seems to be on a phone by phone basis. Imma try Inc2 #2 lol.

Hope you have good luck. I went through 4 before I had enough.

HTC responds to me:
"Dear **** *****,
Thank you for taking the time to contact HTC, ****. We are sorry to hear about the issues you have experienced with your HTC Incredible 2 after the recent update. We will gladly assist you with this inquiry.
With regards to the clock/alarm feature missing, this is something we are aware of and we are working on a resolution. Currently, we do not have an ETA as to when this fix will be available.
With regards to the other issues you were experiencing, these are not known issues at this time. For the failure to load issue, the only thing we could offer for that is to preform the factory reset. With regards to the market app, we could suggest you clear the data from the app by going to menu>settings>applications>manage applications>all(at the top)>market>clear data. Once the data is cleared we would ask you to restart your phone and try again.
It is entirely possible that the update did not apply correctly during the setup process causing the issues you have experienced. This could be why the factory reset has corrected these issues at this time.
If you run into any of these issues again, we would suggest that you try your phone in safe mode before jumping to a factory reset. This will disable third party apps and drivers from launching when the phone is powered on. You will still be able to make and receive calls, text messages, email, and use the internet.
To put the Incredible 2 into Safe Mode, use the following steps. Be patient with these steps, you may not get it into Safe Mode on the first attempt.
With the phone powered off, remove the battery for 10-20 seconds and re-insert it.
Press the Power key on your device
When you see the white screen with "HTC" on it, press & hold Menu key until OS loads.
"Safe Mode" text will appear on the lower left of screen to advise that you are in safe mode,to get out of safe mode just restart the phone.
If the issue was not happening while the device was in safe mode, this would indicate some kind of conflict or interference from a third party application. You would need to rule them out by uninstalling the apps until you find that the phone is working normally again, and then avoid using that app or combination of apps.
We deeply regret any inconvenience this has caused you, ****. As always, we are here to answer any technical questions or concerns you may have between 6am to 1am EDST, 7 days a week for your convenience, or by phone at 1-866-449-8358.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number *****************.
Sincerely,
Angela
HTC"

How do I diagnose random reboots for my Note 2?

For the past 4 days my Note 2 has randomly rebooted at least once a day. I wasn't using the device for most of the reboots and just noticed that it rebooted because of battery drops. I don't really know what could be the cause since I don't remember changing anything recently. Is there any way I can diagnose this without root?

How about just flash stock rom? If you dont have lots of apps which you've used, then it should take care of problem without needing titanium backup which needs root. Just save ur data using kies and flash stock rom from sammy.

badbadtz.carlo said:
How about just flash stock rom? If you dont have lots of apps which you've used, then it should take care of problem without needing titanium backup which needs root. Just save ur data using kies and flash stock rom from sammy.
Click to expand...
Click to collapse
I'm actually currently on stock and unrooted. I was just wondering if there were ways to find out what caused the reboot such as logs and such? Or if there was an app I could install to keep track of what causes a forced reboot?

cesss said:
I'm actually currently on stock and unrooted. I was just wondering if there were ways to find out what caused the reboot such as logs and such? Or if there was an app I could install to keep track of what causes a forced reboot?
Click to expand...
Click to collapse
You could download alogcat from the marketplace, its free and will save a log of what's going on with your phone.
It might help find out why its happening

for me it happens cause the power button is so easy to press while phone is in pocket.
keep it pressed for some seconds by accident and phone reboots. even if screen is locked.

cesss said:
For the past 4 days my Note 2 has randomly rebooted at least once a day. I wasn't using the device for most of the reboots and just noticed that it rebooted because of battery drops. I don't really know what could be the cause since I don't remember changing anything recently. Is there any way I can diagnose this without root?
Click to expand...
Click to collapse
If your rooted run a logcat and that will tell you what happened right before the reboot, reboots are usually a Kernel Panic meaning something caused a big enough problem that it couldn't be recovered and crashed the core of Androids software "The Kernel".
As others have noted flashing a stock rom ideally via ODIN and then testing your phone may let you know if you had bad software or a hardware issue. Custom roms can have bugs that will cause kernel panic a stock rom should be 100% fine and reboot free

I find mine will sometimes reboot after copying something to the clipboard.
Sent from my GT-N7100 using xda premium

I had reboots on my previous unrooted HTC EVO. The problem was an app. I was able to diagnose the problem by looking at my install/update log. Basically, I uninstalled all apps back to the date I knew it was stable and waited to verify it was stable. Then added back one app only and waited. Repeat. About a week later, I added an app that caused a reboot within hours. I uninstalled it and the phone remained stable.
Here's where I found a chronological listing. If you have multiple devices, it will show all apps for all devices (tablets, vizio, phones,etc)
Google Play> My Android Apps> at the bottom My Orders & Settings.
This gives you a cronilogical listing of app installs and updates.
Mine turned out to be a call recorder app that I had put on the phone 4 weeks previous.

Seems like a Samsung issue:
http://androidforums.com/samsung-ga...-s3-crashing-when-copying-text-clipboard.html
I've got the same problem worth my note 2. At least I know I'm not alone.
Sent from my Galaxy Note 2 using Tapatalk 2

Bad SD cards are also a notorious source for spontaneous reboots. If you have one inserted, it should be easy enough to retract it for a while to test it. ..
Note'd too from my N7100...

I'm also experiencing this issue. I'm using 4.1.1 Brazilian stock ROM here.
Even before flashing CWM (yesterday) I as going through this problem. Most times it happens when the screen is off.
Maybe changing the stock Kernel to a custom one would solve this?

[Q] Galaxy Note 2 Restarting itself?

I've had my Note 2 for a couple weeks and all the sudden it restarts itself sometimes everytime I put it down. It's annoying. What could be the problem to this?

AndeeTran said:
I've had my Note 2 for a couple weeks and all the sudden it restarts itself sometimes everytime I put it down. It's annoying. What could be the problem to this?
Click to expand...
Click to collapse
This is just a theory… but give it a shot.
Every time you put it down, sounds like something has come lose inside of it. Has it been dropped at all since you bought it?
Either way, try this, for starters:
I would suspect that your battery might be a little loose. Fold a small little shred of paper up, and wedge it between the “butt end” of the battery (this opposite side of where the connector pins are) and the device. This will effectively push the battery into the pins a little more, and possible keep it from coming loose.
Also, put a small folded piece of paper directly between the battery and the back cover of the device.
The idea here is to keep the battery from moving around. This will rule out the possibility of it coming loose, and resetting.
Also, take your micro SD card out if you have one.
Are you using any custom ROMs or kernels?
Good luck, I’ll keep an eye on this thread.

Well not every time, sometimes, sometimes when I lock the phone it restarts. Yes I have dropped it couple times, and no I'm not rooTed or running custom roms or kernels. It seems it restarts by itself when My phone automatically updates the apps cause when it turns back on it shows a while bunch of notifications of my apps behind updated
Sent from my SGH-T889 using xda app-developers app

AndeeTran said:
Well not every time, sometimes, sometimes when I lock the phone it restarts. Yes I have dropped it couple times, and no I'm not rooTed or running custom roms or kernels. It seems it restarts by itself when My phone automatically updates the apps cause when it turns back on it shows a while bunch of notifications of my apps behind updated
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
K so for now turn off automatic updating and see if the problem goes away.
Also, why are you not rooted? I would recommend doing this. There is no reason not to be at least rooted.
Also, go into your settings>application manager and wipe data on the following system apps...
Google play store
Google play services
Downloads
Then reboot the device.

Admiral Sir Manley Power said:
K so for now turn off automatic updating and see if the problem goes away.
Also, why are you not rooted? I would recommend doing this. There is no reason not to be at least rooted.
Also, go into your settings>application manager and wipe data on the following system apps...
Google play store
Google play services
Downloads
Then reboot the device.
Click to expand...
Click to collapse
Thanks for the help! I'll do all of the things you told me right now!
Well I don't want to be rooted, until the new Jelly Bean comes out. I get some glitches on my phone, like I don't get notifcations from the XDA app anymore and other apps like I wanted them too.

Selecting Security under settings cause Settings to force close

Is anyone having issues with security setting under personal? When I select it, the settings application force closes with Unfortunately, Settings has stopped. Thanks in advance for any suggestions. Standard Verizon note 4. no root.

Played around a bit and decided to do a settings reset which corrected issue.
Sent from my SM-N910V using XDA Free mobile app

I had the same issue, factory reset fixed it but now 2 days later the problem has returned. Can't access the security settings without it force closing.
Sent from my SM-N910V using XDA Free mobile app

Thanks for the feedback. Reset settings worked for me. Only had to change a few things back from default. Did not have to redo apps. I spoke with Verizon and a patch may be coming in Jan. Some apps and wireless charging have been causing an issue with the security setting.
Sent from my SM-N910V using XDA Free mobile app

Yeah just tried resetting the settings and it didn't fix it for me. Thanks for the suggestion though.
Sent from my SM-N910V using XDA Free mobile app

Problem returned for me last night. This time I had to reset. Did the problem come back again for you?

Resetting the settings didn't work for me and I don't feel like factory resetting my phone every couple days so I guess it's gonna stick around a while.
Sent from my SM-N910V using XDA Free mobile app

I had to start in safe mode to get security settings to open up for me. Not a great long term solution but it worked so I could change the unknown sources setting.

Thanks for the reply, how do you start in safe mode?

These are the instructions for the Note 3 but they work:
With the device powered off, press and hold the Power button until the Samsung Galaxy Note 3 logo appears then release.
With the logo on the screen, press and hold the Volume down button until Safe mode appears in the lower left of the screen then release.
Note This may take up to 45 seconds.

Thanks!

plyle said:
These are the instructions for the Note 3 but they work:
With the device powered off, press and hold the Power button until the Samsung Galaxy Note 3 logo appears then release.
With the logo on the screen, press and hold the Volume down button until Safe mode appears in the lower left of the screen then release.
Note This may take up to 45 seconds.
Click to expand...
Click to collapse
Thank you. Just got this device today, and one of the first things I tried to do was install an app I am testing. It kept crashing trying to get to security. I tried Safe Mode, and it worked great. Thanks again.

KeylanHalfdan said:
Thank you. Just got this device today, and one of the first things I tried to do was install an app I am testing. It kept crashing trying to get to security. I tried Safe Mode, and it worked great. Thanks again.
Click to expand...
Click to collapse
No problem. Glad I could help. I was very frustrated with it. Hope they send an update to fix this soon.
Sent from my SM-N910V using Tapatalk

That kept happening to me and I finally figured out a solution! I kept having my apps reinstalled from Google and, whenever an app that I had previously used that required root access was installed, Settings would crash whenever I tried to open Security. So, it was a long process but I reinstalled only those apps that didn't need root access. Afterwards, I kept testing to make sure I could still access Security without the crash and, when something was installed that caused the crash again, I knew which app it was, uninstalled it, and all was fine again. I had to reset the phone 6 times to figure this out but all's good now!

terryr97 said:
That kept happening to me and I finally figured out a solution! I kept having my apps reinstalled from Google and, whenever an app that I had previously used that required root access was installed, Settings would crash whenever I tried to open Security. So, it was a long process but I reinstalled only those apps that didn't need root access. Afterwards, I kept testing to make sure I could still access Security without the crash and, when something was installed that caused the crash again, I knew which app it was, uninstalled it, and all was fine again. I had to reset the phone 6 times to figure this out but all's good now!
Click to expand...
Click to collapse
Glad you got it working. Would you be able to tell me what app it was? I have the same problem.

I had so many apps that needed root that it just made sense to not have Google install my apps after resetting. I really can't recall specifically which one it was. What I do suggest, which will take a while but is so worth the time, is to make a list of what's on there now and only reinstall like 3 at a time and then check to make sure that everything's ok. If it is, install a couple more, etc. That way, if one screws it up, you'll know which one to uninstall rather than having to reset it all over again. At least if you do install one that needs root and, therefore, screws it up for you, you can just uninstall that one program. Good luck! Let me know how it goes. ☺

Was finally able to figure this out (for me anyway). Its my S View cover. With the cover off I have no problem getting into security put it back on and it forcecloses. I went to Best Buy and tried 2 others and they both caused the security to forceclose as well.
Was chatting with a Samsung Rep where they remotely control your phone and she came up with the conclusion that it is a bad app and wants me to do a factory reset and add the apps back 1 at a time. I will wait till I flash a ROM and do it then. I am leaning towards that it is a app. If every Note 4 with a S View cover had this issue then it would be more widely known.

I had the S cover and that wasn't the problem. Like I said, it was cos I was having Google automatically install my old apps, some of which were apps that needed root like Titanium Backup, Rom Toolbox, etc.. I was able to put Apex as my home, just not apps that needed root. Titanium is the reason I want root so much. Being able to clean up or delete apps I don't use.

Yes, i had the same problem with my s view cover. Once i took it off, i was able to go back into the security settings.

skillzo1 said:
Yes, i had the same problem with my s view cover. Once i took it off, i was able to go back into the security settings.
Click to expand...
Click to collapse
I figured out the app that was causing the issue for me. I use Nova and also TelsaUnread. I uninstalled Telsa and no more problem even with the S View cover.

[FIX] Lollipop Lag, slowness, signal issues, bad battery life, etc.

If any of you are having Lag, slowness, signal issues, bad battery life, etc. and/or other weird glitches after the lollipop update you need to factory reset your phone.
This is a know bug with updating from Kitkat to lollipop. It has happened on many devices, Nexus 5, nexus 7, Shield tablet, N910A etc.
Just factory reset your phone and re-set it up and most if not all of the problems will be gone.
From my brief understanding it has to do with some downloaded apps not switching from davlink to ART correctly during the OTA process. Facebook on my shield tablet was a notorious culprit.
Just an FYI hope it helps a few people out.
Sent from my SM-N910T using XDA Free mobile app

We did have one person factory reset to attempt to solve the "heart rate light turning on" bug, and it did not solve the problem.
Have you noticed this bug or used S Health yet?

One list I always go through is: update, update all apps, boot into recovery, wipe cache, and reboot twice. Works great and I know a bunch of others see similar results
Sent from my SAMSUNG-SM-N910A

ShrekOpher said:
If any of you are having Lag, slowness, signal issues, bad battery life, etc. and/or other weird glitches after the lollipop update you need to factory reset your phone.
This is a know bug with updating from Kitkat to lollipop. It has happened on many devices, Nexus 5, nexus 7, Shield tablet, N910A etc.
Just factory reset your phone and re-set it up and most if not all of the problems will be gone.
From my brief understanding it has to do with some downloaded apps not switching from davlink to ART correctly during the OTA process. Facebook on my shield tablet was a notorious culprit.
Just an FYI hope it helps a few people out.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Luckily I was already running ART prior to the update to 5.0.1, so I haven't seen any of these issues yet, and hope none crop up. :good:

Luckily I haven't had any of the glitches a few people have mentioned. However, my friend with an S5 needed to factory reset hers after being pushed the lollipop update and it smoothed everything out. Just like when flashing a ROM guys...starting fresh helps a lot.

Anytime there is a major change to an OS, whether it be on my PC/Mac or my phone, I always factory reset and start over. ALWAYS. Too many little bugs and quirks pop up in software upgrades for me to waste my time with that stuff. I'd always rather start fresh...plus then I can weed out the apps I don't use anymore.

As an old habit, I always do a system reset after a major upgrade. I did the same with this upgrade and it has been running pretty smooth for me.

I am now experiencing lag in a bunch of places, yet I did a factory reset.

greekunit690 said:
One list I always go through is: update, update all apps, boot into recovery, wipe cache, and reboot twice. Works great and I know a bunch of others see similar results
Sent from my SAMSUNG-SM-N910A
Click to expand...
Click to collapse
I did this right here cause I noticed my battery was draining a good amount when the phone wasn't being used. After this and a full charge, the phone went back to how it was before.

I wiped cache and factory reset 3 times and I haven't experienced any of the aforementioned issues.

greekunit690 said:
One list I always go through is: update, update all apps, boot into recovery, wipe cache, and reboot twice. Works great and I know a bunch of others see similar results
Sent from my SAMSUNG-SM-N910A
Click to expand...
Click to collapse
This is what I did. I had absolutely no issues with the update.
The minor issue is the quick note app pops up very slowly. But that is fairly minor, and not significantly different from kitkat.

factory reset
I rebooted a couple of times after the update, and wiped cache in recovery. Still experienced lag all over the place, especially w/ the dialer. I factory reset last night and it's been running more smoothly since.
Has anyone noticed that when booting into recovery, it says "installing system updates"? I even got a message, before the recovery screen popped up, that "no command found". After that popped up briefly, the phone went into recovery and all seemed fine.

PhonoRoboto said:
I rebooted a couple of times after the update, and wiped cache in recovery. Still experienced lag all over the place, especially w/ the dialer. I factory reset last night and it's been running more smoothly since.
Has anyone noticed that when booting into recovery, it says "installing system updates"? I even got a message, before the recovery screen popped up, that "no command found". After that popped up briefly, the phone went into recovery and all seemed fine.
Click to expand...
Click to collapse
Yup,
Dead Andy then into recovery. Weird...

This update to lollipop on the note 4 has been the best update experience that I've had on any phone. Love it. And yes, factory reset solved many issues that were honestly minor and I really didn't feel I had to, but I did bc I'm crazy. ..but it was worth it.
Back up phone via kies, I am impressed it worked great.
Sent from my SAMSUNG-SM-N910A using Tapatalk

I'm going to try this again. I've already done it before but hopefully this will fix my problem.
On 4.4 I went 2 days with heavy usage. It was insane! I use my phone a ton at work for RDP, videos, and other IT related stuff. Now I can barely go 1 good full day.... Really hope this fixes it.

My update went well without any troubles, but now I am few weeks into using Lollipop and I definitely notice faster battery drain. I also have disappearing icons, just like others complained (Google Hangout and Phone icon disappeared).

I'm not experience a lot of major issues....but I did do a recovery reset....but I reinstalled via kies. I'm planning on doing a recovery flash again....but this time I'm not going to have it install the apps.
Sent from my SAMSUNG-SM-N910A using Tapatalk

It seems like my battery is continually getting worse with lollipop. I even tried a factory reset and it still did not fix my issue. I miss the days of 6hrs of SOT.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

falcons2 said:
It seems like my battery is continually getting worse with lollipop. I even tried a factory reset and it still did not fix my issue. I miss the days of 6hrs of SOT.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
I'm not experiencing this I'm actually getting very good battery life. Don't know if you have disabled the system apps you don't use???
Also something I always used to do when I had the T-Mobile note 4 rooted of course, I always disabled Samsung push services it was always recommended. Don't know if it would make any difference but you can give it a shot.

I have all the apps I don't use disabled and it still hasn't been helping. I'm thinking about calling ATT and getting an exchange
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app