For the past 4 days my Note 2 has randomly rebooted at least once a day. I wasn't using the device for most of the reboots and just noticed that it rebooted because of battery drops. I don't really know what could be the cause since I don't remember changing anything recently. Is there any way I can diagnose this without root?
How about just flash stock rom? If you dont have lots of apps which you've used, then it should take care of problem without needing titanium backup which needs root. Just save ur data using kies and flash stock rom from sammy.
badbadtz.carlo said:
How about just flash stock rom? If you dont have lots of apps which you've used, then it should take care of problem without needing titanium backup which needs root. Just save ur data using kies and flash stock rom from sammy.
Click to expand...
Click to collapse
I'm actually currently on stock and unrooted. I was just wondering if there were ways to find out what caused the reboot such as logs and such? Or if there was an app I could install to keep track of what causes a forced reboot?
cesss said:
I'm actually currently on stock and unrooted. I was just wondering if there were ways to find out what caused the reboot such as logs and such? Or if there was an app I could install to keep track of what causes a forced reboot?
Click to expand...
Click to collapse
You could download alogcat from the marketplace, its free and will save a log of what's going on with your phone.
It might help find out why its happening
for me it happens cause the power button is so easy to press while phone is in pocket.
keep it pressed for some seconds by accident and phone reboots. even if screen is locked.
cesss said:
For the past 4 days my Note 2 has randomly rebooted at least once a day. I wasn't using the device for most of the reboots and just noticed that it rebooted because of battery drops. I don't really know what could be the cause since I don't remember changing anything recently. Is there any way I can diagnose this without root?
Click to expand...
Click to collapse
If your rooted run a logcat and that will tell you what happened right before the reboot, reboots are usually a Kernel Panic meaning something caused a big enough problem that it couldn't be recovered and crashed the core of Androids software "The Kernel".
As others have noted flashing a stock rom ideally via ODIN and then testing your phone may let you know if you had bad software or a hardware issue. Custom roms can have bugs that will cause kernel panic a stock rom should be 100% fine and reboot free
I find mine will sometimes reboot after copying something to the clipboard.
Sent from my GT-N7100 using xda premium
I had reboots on my previous unrooted HTC EVO. The problem was an app. I was able to diagnose the problem by looking at my install/update log. Basically, I uninstalled all apps back to the date I knew it was stable and waited to verify it was stable. Then added back one app only and waited. Repeat. About a week later, I added an app that caused a reboot within hours. I uninstalled it and the phone remained stable.
Here's where I found a chronological listing. If you have multiple devices, it will show all apps for all devices (tablets, vizio, phones,etc)
Google Play> My Android Apps> at the bottom My Orders & Settings.
This gives you a cronilogical listing of app installs and updates.
Mine turned out to be a call recorder app that I had put on the phone 4 weeks previous.
Seems like a Samsung issue:
http://androidforums.com/samsung-ga...-s3-crashing-when-copying-text-clipboard.html
I've got the same problem worth my note 2. At least I know I'm not alone.
Sent from my Galaxy Note 2 using Tapatalk 2
Bad SD cards are also a notorious source for spontaneous reboots. If you have one inserted, it should be easy enough to retract it for a while to test it. ..
Note'd too from my N7100...
I'm also experiencing this issue. I'm using 4.1.1 Brazilian stock ROM here.
Even before flashing CWM (yesterday) I as going through this problem. Most times it happens when the screen is off.
Maybe changing the stock Kernel to a custom one would solve this?
Related
I'm running CM 6.1 RC1 currently, but I have had random reboots ever since I started using CM 6.0 nightly. (stock kernel)
I havent been able to get any responses in the CM threads since there are so many people posting in there.
At first my reboots were only happening when I had my phone docked in the car and navigation/other video was playing. Now I seem to be getting more reboots with just web browsing or playing games.
I tried to wipe my phone and put only a few apps back on it, but that still doesnt seem to help.
Is there anyway I can figure out what is causing the reboots? Will a logcat show the problem?
Thanks
I've been having a similar issue after attempting to upgrade from fresh 3.2 to 3.3/3.4, especially when trying to connect to a wifi hotspot for the first time. This also happened to me a few months back with the cause of the issue being the gps. I was able to solve that issue by reverting back to unrooted stock and performing a master reset. I'm going to try this method again and see if it helps. I'll post whether it fixed it or not. Can you narrow down the cause of your reboots at all?
I thought originally it was app related. I flashed a new rom, and had almost no apps on there. Still had the same results. Only thing I can try is a complete wipe, and install no apps. I would need a few days where I dont need my phone to do that. That's why I was hoping there was a way to debug from logs.
I've been dealing with the same issue for about a week now. My phone started rebooting just a few times a day, but the last few days it reboots every few minutes during use (not sure if it reboots while not in use). I wiped a thousand times, flashed and reflashed a half a dozen different ROM, went from Amon to Clock and back to Amon, but nothing works. I reformatted my SD card a dozen times as well. I called Sprint last night, and they're sending me a new phone in the mail. But I want to understand/fix the problem for hubris sake.
I just ran the latest RUU and rerooted and it's still randomly rebooting.
My phone would reboot every minute on any rom but rooted stock called sprint got a replacement. Rerooted
Sent from my PC36100 using XDA App
We have gone over hhis a thousand times, and it seems (as Eric cartman would say) we are fed in the a. It is a hardware related problem that mostly occurs on rooted phones. Unrooting does bubcus. Go to sprint store, spend from cristmas to new years in line, show them the problem, and get a replacement. There have been no other solutions found.
Exactly what I would have done. Here's hoping I won't have to.
Sent from my PC36100 using XDA App
can anyone post a logcat or DDMS log?
That happened to me. Other than the android process media thing. If you go into terminal emulator and type
Su
Fix_permissions
. And let it run through it fixed any rebooting problems I had. I found it happens when running new apps. So I just run it after every app I install.
Sent from my PC36100 using XDA App
xHausx said:
can anyone post a logcat or DDMS log?
Click to expand...
Click to collapse
Where is the DDMS log stored?
Will the logs retain the information say 10 minutes after the reboot? I usually get the reboots in my car.
The random reboots that happened to me were from using siedio 1750, when I switched back to the stock battery and now the HTC 2600mAh battery, the problem has since now been solved.
Sent from my PC36100 using XDA App
I've been having gn2 from at&t for about 2 months. It's awesome in most respects but it sometimes locks up cold. By cold, I mean that the only way to fix it is to pull out battery for some extended time - 5-10 min. Usually it happens when I use some software, typically accessing network. Just now it happened when I used Chrome beta.
Also it happens sometimes after graceful shutdown that it locks up immediatelly on boot.
Seems to happen with any rom that I tried.
Does anyone else have similar problems? I wonder if it's hardware defect.
alexnoalex said:
I've been having gn2 from at&t for about 2 months. It's awesome in most respects but it sometimes locks up cold. By cold, I mean that the only way to fix it is to pull out battery for some extended time - 5-10 min. Usually it happens when I use some software, typically accessing network. Just now it happened when I used Chrome beta.
Also it happens sometimes after graceful shutdown that it locks up immediatelly on boot.
Seems to happen with any rom that I tried.
Does anyone else have similar problems? I wonder if it's hardware defect.
Click to expand...
Click to collapse
I was experiencing lock ups on earlier 7105 ROMs I was using. I thought power cycling was the only way then I discovered if you take out the S-pen (and then put it back) it would unfreeze the device. Maybe give that a shot next time, in case its similar.
Mine would freeze randomly...
Sent from my SGH-I317M using Tapatalk 2
gn2 freeze
xtechx said:
I was experiencing lock ups on earlier 7105 ROMs I was using. I thought power cycling was the only way then I discovered if you take out the S-pen (and then put it back) it would unfreeze the device. Maybe give that a shot next time, in case its similar.
Mine would freeze randomly...
Sent from my SGH-I317M using Tapatalk 2
Click to expand...
Click to collapse
I have never had a problem with mine, but it is still stone stock. That will be changing shortly tho...
I haven't had any lockups per se, but I've had 2 random reboots. I've had the device a week. Rooted, on stock.
I've had this phone for 5 months roughly. It has never locked on stock, Clean ROM, CM 10.1
It really shouldn't be locking up ever
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Bring it back and get a new one. Sounds like a bad device
JDEVIL ZODIAC POWERED ROMS
THIS IS WHY I DONT UNDERVOLT AND DONT RECOMMEND IT http://www.mediafire.com/view/?wdtd8fhletu7lpc
Mine used to do that. Turns out the problem was Superuser. If you have Superuser, and not SuperSU, installed, try switching them and see if it clears up the lock ups.
I would also get weird notifications about "shell" and "radio" trying to get root access.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I have SuperSU. And I am on international rom. But it did the same thing with CleanRom.
godsmacked4653 said:
Mine used to do that. Turns out the problem was Superuser. If you have Superuser, and not SuperSU, installed, try switching them and see if it clears up the lock ups.
I would also get weird notifications about "shell" and "radio" trying to get root access.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
I had this problem on my SII.
My girl had this problem as well. To remedy it first I wiped the external sd card. Wiped everything off of it incase of some bs data.
Then I wiped and re flashed the rom and only restored mms and the call log with tibu. The rest of the apps she had I manually installed them one by one from the market.
Now doing the above two cleaned up a lot of lockups but it was still happening. Final thing that actually stopped the freezes was getting rid of Chrome. Why was Chrome causing issues, I have no idea but after removal the phone never randomly rebooted and after getting use to the stock browser it's been smooth sailing.
~PsyCl0ne
Edit: sorry just for reference both my phone and hers are running SkyNote 6 with the 6.7 update and the saber 13.4 release.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Chrome definitely may be a culprit. It happened to me often when using it. What is interesting is that it wouldn't reboot unless battery is out for few minutes. It feels like some memory state , perhaps in modem, gets corrupted and isn't cleared during boot.
And it was happening at times with freshly flashed rom with full wipe.
I have this issue too. I know for sure it is ROM or Kernel related as it never does it if I revert back to stock ROM and Kernel. Mine seems to be in a really deep sleep when it happens. I hold the power button for about 15 seconds and the phone reboots and everything is fine for a few days again.
Hi,
History:
I have a problem with my Nexus. It randomly reboots. Nothing seems to help.
It started after a few months after I was rooted on CyanogenMod 10.0. In 3 days, it quickly escalated to a reboot every 10 minutes on average.
A factory reset (without user apps installed on it) on CynogenMod reduced the frequency (every hour?), but didn't eliminate it.
Unrooting to stock Jellybean 4.1.2 seemed fine only in the first week. The problem came back afterwards, and updating to JB 4.2.1 didn't help.
Now, 2 months on stock ROM, I get even more random times. Sometimes it is 2 times a day, sometimes once a week.
Just before it:
I get a metallic screeching noise for 1-2 seconds, and immediately following that, device turns off with a "pang". Although these days I HAVE had situations that the sound came for up to 3 seconds (and the screen freezes), but the phone worked normally afterwards.
What happens:
It randomly reboots. The rebooting is at irregular intervals, whatever i was doing on it (even when not using it).
What happens after:
It takes much, much longer to startup again. It can get stuck at the "Google" logo screen for up to 5min. It doesn't take this long to reboot if I shut it down myself.
Any ideas? What causes this? Is it software or hardware?
Can I even send it for warranty if I cannot reproduce the problem?
I don't want to send it to warranty if I don't have to. I don't want to loose my phone for I don't know how long.
Hi, what's your eMMC version? Maybe buggy memory, try looking at other threads.
Отправлено с моего Galaxy Nexus через Tapatalk
Have you tried different batteries?
GeeNex | Carbon nightlies | Rubiks
I'm new to this eMMC thing, but according to an app my eMMC Type is V3U00M. To check whether it is buggy or not it needs root, which I don't currently have. If it IS buggy, I don't have a choice but to bring it for warranty right?
No, I have not tried to changed batteries. I don't have other batteries. But can the problem really lie with the battery? Btw, my phone is less than 8 months old.
Djalaal said:
I'm new to this eMMC thing, but according to an app my eMMC Type is V3U00M. To check whether it is buggy or not it needs root, which I don't currently have. If it IS buggy, I don't have a choice but to bring it for warranty right?
No, I have not tried to changed batteries. I don't have other batteries. But can the problem really lie with the battery? Btw, my phone is less than 8 months old.
Click to expand...
Click to collapse
Well, try waranty, that chip is buggy. Mine too )) but I just live with it using lagfix app and discard mount options, but things requires root. Good luck.
krugdenis said:
Well, try waranty, that chip is buggy. Mine too )) but I just live with it using lagfix app and discard mount options, but things requires root. Good luck.
Click to expand...
Click to collapse
Well, I am planning to root again. I want to switch back to CyanogenMod 10.1. Lagfix app isn't needed if you can use -discard mount option right? How to use either, if let's say I'm on CyanogenMod. This is also the first time I hear of lagfix and discard mount... :/
Btw, the app i used to check my eMMC Type said that my chip is ok. No brickbug. Are you sure it's buggy?
http://code.google.com/p/android/issues/detail?id=39154
Отправлено с моего Galaxy Nexus через Tapatalk
I might be wrong here, but from what I've read at the link and other xda posts (http://forum.xda-developers.com/showthread.php?t=2029246), the V3U00M chip is not buggy (in the sense that it's stable for rooting and using the -discard command), but it does give slowdowns. I do have horrible slowdowns, so thanks for that solution I didn't know existed. However, this doesn't solve my random reboot problem at all...
No one else got any solid way to find out the source of the problem?
BUMP
Djalaal said:
Hi,
History:
I have a problem with my Nexus. It randomly reboots. Nothing seems to help.
It started after a few months after I was rooted on CyanogenMod 10.0. In 3 days, it quickly escalated to a reboot every 10 minutes on average.
A factory reset (without user apps installed on it) on CynogenMod reduced the frequency (every hour?), but didn't eliminate it.
Unrooting to stock Jellybean 4.1.2 seemed fine only in the first week. The problem came back afterwards, and updating to JB 4.2.1 didn't help.
Now, 2 months on stock ROM, I get even more random times. Sometimes it is 2 times a day, sometimes once a week.
Just before it:
I get a metallic screeching noise for 1-2 seconds, and immediately following that, device turns off with a "pang". Although these days I HAVE had situations that the sound came for up to 3 seconds (and the screen freezes), but the phone worked normally afterwards.
What happens:
It randomly reboots. The rebooting is at irregular intervals, whatever i was doing on it (even when not using it).
What happens after:
It takes much, much longer to startup again. It can get stuck at the "Google" logo screen for up to 5min. It doesn't take this long to reboot if I shut it down myself.
Any ideas? What causes this? Is it software or hardware?
Can I even send it for warranty if I cannot reproduce the problem?
I don't want to send it to warranty if I don't have to. I don't want to loose my phone for I don't know how long.
Click to expand...
Click to collapse
Same as you man...
I'm seriously considering throwing my phone to the garbage. I don't like iPhones, but google is really pushing me into it with this crappy piece of phone. Is so frustrating to have these rebooting issues, I've tried everything, from wipe to factory reset, back to stock, flash custom ROMS and KERNELS, turning location access off, uninstalling all apps/widgets that might interfere, and every single "solution" it's out there, and STILL I'M HAVING THESE DAMN REBOOTS!
Now it's even worse, I can't even transfer files to my phone anymore because, guess what... IT REBOOTS! everytime I transfer ANY KIND of file.
The only thing that seems to work for a while is reformatting and start from scratch. I've done that like 3 times already. But still after a few weeks the issue reapears... i'm really mad about this, and no one seems to care. Not Google and not even Samsung.
The only interesting thing that i found around the internet is this guy's findings
plus.google.com/113601948978986762347/posts/2ALASEC1dG2
I read the log on my phone and matches to his... but now the thing is, what do i do with this information? I'm not a programmer o something like that.
Any ideas?
I think your board is faulty. Even so, have you tried disabling SR and raising voltages across the board? Trimming eMMC? Omapflash?
a manta wrote this.
Hey! Thanks for the reply but I'm just a regular user with just a little bit of computer knowledge... so the things you mentioned are basically Chinese to me
Sent from my Galaxy Nexus using xda app-developers app
elcampeondelrodeo said:
Hey! Thanks for the reply but I'm just a regular user with just a little bit of computer knowledge... so the things you mentioned are basically Chinese to me
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
He is saying that you have root you need to install trickster mod from the play store. Open the app and go to specific. Then disable the smart reflex toggles and click the oké button in the upper right corner see if that works. If it doesnt re enable smart reflex and go tot MPU voltages. Next to the words MPU voltages there is a blue plus/minus button. Click that and click the plus one time. Accept it and push again the oke button. The other two things I dont exactly know..
Sent from my Galaxy Nexus using XDA Premium HD app
Honestly, if you are getting reboots on a clean stock (including stock kernel) , it's probably a hardware issue.
Sent from my Galaxy Nexus using Tapatalk 2
Thanks for the reply guys!
mrgnex said:
He is saying that you have root you need to install trickster mod from the play store. Open the app and go to specific. Then disable the smart reflex toggles and click the oké button in the upper right corner see if that works. If it doesnt re enable smart reflex and go tot MPU voltages. Next to the words MPU voltages there is a blue plus/minus button. Click that and click the plus one time. Accept it and push again the oke button. The other two things I dont exactly know..
Sent from my Galaxy Nexus using XDA Premium HD app
Click to expand...
Click to collapse
I tried both things you mentioned with no luck
I'm still searching around for those other things beekay201 mentioned earlier. I found that Omap Flash is a tool for flash roms in binary mode, so that way you can unbrick some phones. Still trying to find out how that can be useful for my case (forum.xda-developers.com/showthread.php?t=1242330)
bpyazel said:
Honestly, if you are getting reboots on a clean stock (including stock kernel) , it's probably a hardware issue.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
The thing is that after a clean stock install everything works fine for a week or two, that means no random reboots, and i can transfer any kind of file of any size with no problem. Then for some estrange reason (even with no crazy apps installed) starts with a random reboot, after that first reboot i know is time and that i wont be able to transfer files anymore, because it WILL reboot while i'm transfering files. Other thing i have noticed is that around where the camera lens is, get really hot. So I think that the reason it reboots is kernel panic caused by overheating, or the other thing is that my sdcard have some issues when writing files.
Right now i'm using CyanogenMod 10.0.0-maguro with jelly bean 4.1.2 and franco.kernel 3.0.51-nightly-512GPU and i have already tried going back to stock.
how can a I check if my hardware is fine? Is there any app out there?
Thanks!
elcampeondelrodeo said:
Thanks for the reply guys!
I tried both things you mentioned with no luck
I'm still searching around for those other things beekay201 mentioned earlier. I found that Omap Flash is a tool for flash roms in binary mode, so that way you can unbrick some phones. Still trying to find out how that can be useful for my case (forum.xda-developers.com/showthread.php?t=1242330)
The thing is that after a clean stock install everything works fine for a week or two, that means no random reboots, and i can transfer any kind of file of any size with no problem. Then for some estrange reason (even with no crazy apps installed) starts with a random reboot, after that first reboot i know is time and that i wont be able to transfer files anymore, because it WILL reboot while i'm transfering files. Other thing i have noticed is that around where the camera lens is, get really hot. So I think that the reason it reboots is kernel panic caused by overheating, or the other thing is that my sdcard have some issues when writing files.
Right now i'm using CyanogenMod 10.0.0-maguro with jelly bean 4.1.2 and franco.kernel 3.0.51-nightly-512GPU and i have already tried going back to stock.
how can a I check if my hardware is fine? Is there any app out there?
Thanks!
Click to expand...
Click to collapse
512GPU? You mean your GPU is overclocked? Maybe try to set your GPU to stock. And if it gets really hot and you have random reboots you can try to over volt with trickster mod.
Sent from my Galaxy Nexus using XDA Premium HD app
mrgnex said:
512GPU? You mean your GPU is overclocked? Maybe try to set your GPU to stock. And if it gets really hot and you have random reboots you can try to over volt with trickster mod.
Sent from my Galaxy Nexus using XDA Premium HD app
Click to expand...
Click to collapse
No, I don't think my GPU is overclocked, that's the full name of the kernel, you say that the kernel automatically puts my GPU to 512?. Anyways i just installed that kernel two days ago just because i thought it might make the reboots go away. I'm having rebooting problems since february (just after upgrading to 4.2.1), so i don't think that the GPU is causing the reboots.
elcampeondelrodeo said:
No, I don't think my GPU is overclocked, that's the full name of the kernel, you say that the kernel automatically puts my GPU to 512?. Anyways i just installed that kernel two days ago just because i thought it might make the reboots go away. I'm having rebooting problems since february (just after upgrading to 4.2.1), so i don't think that the GPU is causing the reboots.
Click to expand...
Click to collapse
Well if it keeps rebooting you can try to over volt. Maybe that helps.
Sent from my Galaxy Nexus using XDA Premium HD app
OK I'll try that! Thanks for your help man!
Sent from my Galaxy Nexus using xda app-developers app
So, I have been having an issue where about after a day or two of my S4 kept on (no powering down or reboots) it starts to noticeably chug and slow down. I have experienced this issue on the stock TW ROM and the Google Experience ROM as well. I have tried to solve it by using apps such as Fast Reboot to free up RAM, but it does not seem to work. The only thing that solves it is a complete restart of my S4. I have seen a couple of other people mention this issue on other threads and I am wondering if anybody has pinned down the source of the problem and found a way to fix it or maybe there is an app out there that can automatically reboot my device once a day, so I don't have to do it manually.
lr4life said:
So, I have been having an issue where about after a day or two of my S4 kept on (no powering down or reboots) it starts to noticeably chug and slow down. I have experienced this issue on the stock TW ROM and the Google Experience ROM as well. I have tried to solve it by using apps such as Fast Reboot to free up RAM, but it does not seem to work. The only thing that solves it is a complete restart of my S4. I have seen a couple of other people mention this issue on other threads and I am wondering if anybody has pinned down the source of the problem and found a way to fix it or maybe there is an app out there that can automatically reboot my device once a day, so I don't have to do it manually.
Click to expand...
Click to collapse
You can configure Tasker (app) to auto restart your phone daily. If it were happening to me to, I would odin flash back to stock and re-root to see if it continues. Either way, good luck
Thanks, dude. Will try out Tasker. This even happened to me before I rooted, so I might just stick with Tasker for the time being.
Sent from my GT-I9505G using xda app-developers app
For anyone else looking for an app that auto reboots you device there is an app actually called Auto Reboot and it automatically reboots your device once a day at a time that you designate. It requires root and is free.
https://play.google.com/store/apps/...GwsMSwxLDEsImNvbS5wZXJlaXJhLmF1dG9yZWJvb3QiXQ..
I think there's a bad app or something you're using. My S4 has gone +20 days straight without a reboot
I used the OK1 tar through ODIN, then did a factory reset then took the 6.0.1 update. Yesterday I got probably 2 random reboots and now this morning I have had 4 one after another probably 5 minutes apart from each other. I am using the I heart radio app to listen to a local radio show and the phone keeps rebooting. I thought maybe it was the app causing this so I uninstalled and reinstalled it and the phone keeps rebooting. I recently purchased a replacement Anker battery and have been using it for a week now with no issues. Anyone have something similar like this happening? Anyway to fix this besides the obvious wipe everything clean and try again?
EDIT: It's the app, others are reporting the same issue with newer phones running Marshmallow.
Same problem. Sprint is getting me a replacement
Sent from my Nexus 5 using Tapatalk
Same here with I Heart Radio app.
xbmoyx said:
I used the OK1 tar through ODIN, then did a factory reset then took the 6.0.1 update. Yesterday I got probably 2 random reboots and now this morning I have had 4 one after another probably 5 minutes apart from each other. I am using the I heart radio app to listen to a local radio show and the phone keeps rebooting. I thought maybe it was the app causing this so I uninstalled and reinstalled it and the phone keeps rebooting. I recently purchased a replacement Anker battery and have been using it for a week now with no issues. Anyone have something similar like this happening? Anyway to fix this besides the obvious wipe everything clean and try again?
EDIT: It's the app, others are reporting the same issue with newer phones running Marshmallow.
Click to expand...
Click to collapse
Same Here...
Mine does as well!
Sent from my SM-N910P using XDA-Developers mobile app
I don't use the app, and my phone does not restart.
random45 said:
I don't use the app, and my phone does not restart.
Click to expand...
Click to collapse
Correct, it's the app causing the reboots. I have reverted back to LP for now since there's no issues.
Sent from my SM-N920P using XDA-Developers mobile app
Samsung Note 4 reboots randomly in IHeart app
Mine has shut down automatically when listening to IHeart App, but not with other apps, so I assume it's that app that is causing it. I did uninstall & reinstall app. Did not help. I cleared system cache. Did not help. I initially did soft reboot with battery out and in after 10 seconds. Did not help. I have not contacted sprint yet, but that is my next option. Any help would be appreciated.
KarenLMarcum said:
Mine has shut down automatically when listening to IHeart App, but not with other apps, so I assume it's that app that is causing it. I did uninstall & reinstall app. Did not help. I cleared system cache. Did not help. I initially did soft reboot with battery out and in after 10 seconds. Did not help. I have not contacted sprint yet, but that is my next option. Any help would be appreciated.
Click to expand...
Click to collapse
If your set on remaining on MM, use a different radio app and uninstall IHeartRadio for now until they fix the problem.
Sent from my SM-N920P using XDA-Developers mobile app
KarenLMarcum said:
Mine has shut down automatically when listening to IHeart App, but not with other apps, so I assume it's that app that is causing it. I did uninstall & reinstall app. Did not help. I cleared system cache. Did not help. I initially did soft reboot with battery out and in after 10 seconds. Did not help. I have not contacted sprint yet, but that is my next option. Any help would be appreciated.
Click to expand...
Click to collapse
FYI if you download the IHeartRadio app through the Galaxy Apps store it doesn't reboot the device.
Sent from my SM-N910P using XDA-Developers mobile app
I uodate Flashed N910p With 6.0.1 now phone is restarting randomly after 10 to 16 seconds. Fkashed with another firm with 5.1.1 But still restarting. Any body please help.
I have this problem but don't use that app. ....
For me I am getting the soft reboot every 20 mins or so... bloody annoying! !!
MSK1 said:
I have this problem but don't use that app. ....
For me I am getting the soft reboot every 20 mins or so... bloody annoying! !!
Click to expand...
Click to collapse
Rooted? Are you seeing a pop-up for the reboot (prompt)? Screenshots or logs?
How did you upgrade to marshmallow? What update are you on? What ROM are you running? Custom kernel? If rooted stock with custom kernel, have you fully removed ItsOn and Knox? Did you wipe or factory reset? Include your steps to get an idea of what is causing the reboot issue.
(If stock un-rooted, you may have some residual data from Lollipop. If rooted with custom kernel, you may have files from ItsOn or Knox causing issues. Basically, un-rooted and rooted have their own set of concerns. Need more info to offer suggestions.)
Sent from my SM-N910P using Tapatalk
samep said:
Rooted? Are you seeing a pop-up for the reboot (prompt)? Screenshots or logs?
How did you upgrade to marshmallow? What update are you on? What ROM are you running? Custom kernel? If rooted stock with custom kernel, have you fully removed ItsOn and Knox? Did you wipe or factory reset? Include your steps to get an idea of what is causing the reboot issue.
(If stock un-rooted, you may have some residual data from Lollipop. If rooted with custom kernel, you may have files from ItsOn or Knox causing issues. Basically, un-rooted and rooted have their own set of concerns. Need more info to offer suggestions.)
Sent from my SM-N910P using Tapatalk
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Click to collapse
Not rooted.
Best description I can give is that at night when my nighclock is on. ...
the light on back and menu button will come on...
simultaneously the my note edge message will flash on the edge replacing the night clock for a few seconds (this is the background soft reset I think)...
the phone is not functional for these few seconds ie if i press a button to wake screen up then it will wait and hi locker won't let fingerprint work after this happens.
Rinse and repeat every few minutes.
MSK1 said:
Not rooted.
Best description I can give is that at night when my nighclock is on. ...
the light on back and menu button will come on...
simultaneously the my note edge message will flash on the edge replacing the night clock for a few seconds (this is the background soft reset I think)...
the phone is not functional for these few seconds ie if i press a button to wake screen up then it will wait and hi locker won't let fingerprint work after this happens.
Rinse and repeat every few minutes.
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Click to collapse
Not an answer but how many of these applications you mention are third party applications?
Typically, lock-screen is only available a few seconds and screen is forced off; deep sleep may eventually occur but you have only a small amount of control to prevent deep sleep; that's usually a good thing. These apps may not be remaining fully functional when conflict results in screen going off unexpectedly or deep sleep trying to save your battery kicks in.
Dunno what compatibility is expected with multiple apps active while trying to keep lock-screen on or wake frequently? My use of lock-screen apps is limited to my third party alarm. I'm happy that it wakes to alarm; I can snooze and allow screen to go off quickly and wake for snooze until I dismiss the alarm (without having to unlock screen). That's about all I'm familiar with lock-screen applications.
My only suggestion would be to try to limit the third party apps used in lock-screen mode to find the maximum compatibility. Dunno, if those are third party applications conflicting, it's just a guess.
Maybe one or more of these applications aren't fully compatible with marshmallow?
On the subject of waking phone being slow, I think it was reported by non rooted users that factory reset cured that for some users. It's possible that if phone wasn't factory reset coming to Marshmallow from Lollipop, that factory resetting now would help.
Sent from my SM-N910P using Tapatalk
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