So I turned my phone over today and saw that the plastic /glass covering has cracked over the camera lens.
I've got no idea how this happened. My phone is always in my pocket, and I haven't dropped it recently. My only thought is that maybe something smacked my leg while it was in my pocket.
In any case, my camera is now unable to focus properly.
Is this something a guy at a mall kiosk can fix, or will it require sending to htc?
Sorry for the picture quality, I had to borrow a coworkers cell phone to take them.
It's not that difficult to open this phone up if you can find replacement glass. Torx bit for two screws under the infrared plastic. Guitar pick removes that piece. Guitar pick down each side pops the back shell off.
Easy to fix as far as taking the phone apart. Best part is you cannot tell the phone has been apart.
Sent from my SM-T810 using Tapatalk
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I have a European Touch Pro2 and unfortunately I managed to drop it a couple of days ago. Luckily there was no obvious damage. However, when it hit the ground the battery cover came off. I just put it back on checked for damage and carried on with a high sense of relief.
However, I have now noticed one thing that I don't know if it's always been there and I am just being paranoid or not. On the part of the back cover that covers the camera lense is there meant to be a bit of plastic or something? On my cover I can put my finger right through it and touch the lense inside the device.
I hope I am making sense here...; what I'm trying to ask is should there be a hole in the case where the camera is just above the straight talk mute button or should there be something there to keep the dust out?
Thanks.
yes there's supposed to be plastic & the actual camera lense is NOT supposed to be exposed.
I've got just a hole on the back of mine which was supplied by Orange in the UK..and it was deffinitely like it out of the box.
The US ones with the different shell may have some other arrangemment.
'tunes
yeah my vodafone uk one just has a hole, no plastic or anything to cover the lens.
Thanks guys, I was thinking of ordering another back cover but I didn't want to waste £25 just to find out it was the same. Good to see I'm just being paranoid. A plastic cover would make sense though; it seems like an invitation to dust.
I'll go back to enjoying the phone now .
Hi,
I have an HTC Desire which is a little over a week old, though on Saturday I got my desire knocked out of my hand and took a fall onto gravel and the battery cover's camera lens cracked and now has a thick crack through the middle which is not much of a problem as it is easily replaceable, though the glass which covers the lens/sensor cracked into many pieces though I do not know if it is a filter of some sort or just some dust protector. (I can still use the camera without a problem).
Should I send it for repair to get the protector put in, or will I be ok just buying a new battery cover?
Thanks!
It's likely not just a filter of some sort, but an important part of the optical design. It could be replaceable, but normally replacing lens elements requires re-calibration of the entire lens itself. I doubt though, that they would replace just a part of the lens, they would likely swap the entire thing. I'm pretty sure HTC buy these lenses/modules already assembled and calibrated from someone who specializes in making such things.
Mac
Thanks a lot for the detailed reply! Will be sending to be repaired today. Thanks again
Hi All,
Just for everyone benefit i also cracked the back cover plastic screen and also the glass screen on the camera as well. The back cover is easily replaceable by a new back cover off eBay for £12.99 or the lens piece itself for about a £5 i think, which is easy to find but i decided to replace the internal glass myself. I found this on eBay for £7.49:
http://cgi.ebay.co.uk/ORIGINAL-HTC-...UK_Mobiles_Accessories_RL&hash=item230c703e97
Using an old sack pin i manage to remove the cracked glass, the trick is to prize up the black plastic the glass is stuck too, that way no shards fall off into the camera itself.
I thoroughly cleaned the camera and new glass with an anti-static wipe.
You have to push out gently the four plastic stripes round the camera that the glass fits into so the new glass fits it snuggly when you push it in.
I did make a hash of it to begin with and touched the back of the glass so it was smudged and got a bit of glue on it. I put an anti-static wipe on the needle end of the sack pin and cleaned it thoroughly and this did the trick. To test it though use barcode scanner as well as the camera app.
I haven't much patience and have large fingers, i guess you could take more time and use more precise tools to do a better job but as the camera isn't the most important function for me this was fine.
I did contact the HTC repair shop that was listed on XDA and this was there reply:
Hi,
You’re looking at between £39.95 and £64.95
Thanks in advance
Regards
MRC Team
www.mobilerepaircentre.com - (CLICK THIS LINK TO BOOK IN A REPAIR/REQUEST A QUOTE)
I guess if you have phone insurance that would be a better way to go but as i didn't i saved a few quid doing it myself, it only took 15 mins to do, not hard at all.
Good luck to anyone else who attempts this!
I had the same problem with my phone and I sent it away to redstafford.co.uk and I got it back in about 3 days, all new and shiny... highly recommend!
Do I need it? Should I bring it into sprint to check out? I don't know if theres anything they can do.
Its the little red thing and the black thing that says 8mg or something.
The camera still works, but Its not protected now.
I have insurance on my phone, and Its from dropping it too many times I guess.
You said it your self..."it protects the camera"!!!
Dust, dirt, the tip of a key... these are all things that are in our pockets and could prove to be a hazard to your "unprotected" camera lense.
Now you said you have insurance ....(scratches head, deep in thought).... your call m8!?!?
Most likely they'll take your phone, pop it apart and replace the camera module.
Sent From The Tree House Out Back!
I've had this phone for about three weeks and after around two weeks, I noticed that the pictures were starting to come out fuzzy and overexposed looking. Finally realized that there was dust under the glass covering the camera lens. Unfortunately, since it's under the glass, I'd have to take it apart to clean it (or possibly send it to Amazon for warranty, if they cover it).
The issue is that even if I take it apart and clean it, the issue will come up again and I'd rather not have to constantly take it apart and clean (especially since it happened only after two weeks). Does anyone have any suggestion to prevent this from happening again, besides not keeping it in my pocket?
This seems like a poor quality design to me. I carried my previous phone in my pocket for four years without any issues.
Thanks.
I also seem to have this problem. I need to look up how to open my fire phone, because my pictures aren't focusing well anymore. I now have a phone case, so I hope dust will stop going under the lens.
I got the same issue, and I actually send my phone for replacement. That being said, before sending it I took a compressed air can with the tiny tiny applicator and sprayed inside the microfone on the back and and the gap in the bezel, it blew away everything inside blocking the camera. I suspect there is a defect where there is too much gap on either the microphone and the back or the bezel and the back, so I just returned it anyways. If I had no warranty, that's what I would do, just be gentle with that microphone or it will die, the compressed air released at full throttle will break that microphone.
I had the same problem (is quite common), but it's easy to fix if you have a little bit of manual skills. Just buy a torx t3 screwdriver and a suction cup, open the phone, clean the glass in front of the camera and close. 5 minutes of work.
If you search on ifixit there's a fire phone teardown that explain how to open it. Simple and fast.
I got mine replaced from Amazon.
Called Amazon, but they said that since I bought it from eBay, it's not covered under warranty. Considering I had the phone for only a few weeks, you'd think they'd support their own product. Ah well.
Initially I wanted to avoid opening up the phone, as to not void the warranty, but as it turns out, it's not covered anyway.
I've followed the iFixIt video and cleaned out the lens. So, it's good as new; however, this isn't something I want to be doing on a regular basis. Does anyone have any suggestions for keeping the dust out, besides not keeping it in my pocket?
Thanks.
ashram said:
Called Amazon, but they said that since I bought it from eBay, it's not covered under warranty. Considering I had the phone for only a few weeks, you'd think they'd support their own product. Ah well.
Initially I wanted to avoid opening up the phone, as to not void the warranty, but as it turns out, it's not covered anyway.
I've followed the iFixIt video and cleaned out the lens. So, it's good as new; however, this isn't something I want to be doing on a regular basis. Does anyone have any suggestions for keeping the dust out, besides not keeping it in my pocket?
Thanks.
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Unfortunately there's not much that can be done about this AFAIK. As stated above, there is a design flaw where the microphone on the back let's in the dust, so unless you cover it, you'll end up needed to clean it every once in a while. But I've also noticed not too much distortion in the photos.
iFixit has a great pictures and guides for dismantling the fire phone. This is what I used to open mine up to clean the camera glass. Note it is well worth cleaning the lens as the camera auto focus works much faster when clean.
https://www.ifixit.com/Device/Amazon_Fire_Phone
I have to clean my camera every month.
I think I should buy a new phone right now.
stunvn said:
I have to clean my camera every month.
I think I should buy a new phone right now.
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I do the same every other month. Very annoying. At least with the right screwdriver and a suction cup is pretty fast and easy to open and clean it.
Next time I open mine to clean, I am going to try an remedy the issue by adding a foam washer (or my DIY version of double sided sticky foam tape cut into a washer) around the lens..
Seems all I can find is how to replace rear glass and lose the factory water seal.
Is there some place to purchase the back glass with the tape that goes properly around the camera and led lens?
How do you guys fix it properly?
I'm thinking silicone glue might work, but it would be very difficult to apply a thin line and hope it doesn't get on to something that will cause problem.
First... If you put silicone glue , you wont be able to take it out if you need to replace it again , or it will be very dificult.... And probably you will apply it badly and it will expand to other parts of the phone and break them ...
Second , there is a thin tape from 3M that might work but is really dificult to apply and i dont know if it protects against water
The best thing to donis replace it with normal "screen" glue and be carefull
---------- Post added at 12:47 AM ---------- Previous post was at 12:44 AM ----------
In amazon you can find that tape from 3M double face with just 1mm from 7€
Thank you for the comment. I was thinking the same but the thing is when you put the tape around the camera and LED lens, there is going to be a seam which could let water through. But I guess I could just drop a tiny drop of glue on to the seam.? I need to search for "screen glue" now. Any suggestions?
The reason I'm doing the repair is not because of looks, but because I want the phone to be water resistant again like factory.
(I just bought the phone and ordered the case to arrive the next day. As I'm waiting the next day, it falls out of my pocket while trying to get inside a car. Being about 2 feet off the ground. I'm very surprised how weak the glass is because it hit the frame first and cracked the corner.)
I spent a total of 3 hours. Not only searching for Pixel but also Samsung Galaxy and everybody that does the repair ends up doing it by destroying the phones water resistant feature. I have not found one tutorial or video on YouTube that somebody fixes the phone the factory way so it retains the water resistance or waterproof, whatever you want to call it.
turbogodzilla said:
Thank you for the comment. I was thinking the same but the thing is when you put the tape around the camera and LED lens, there is going to be a seam which could let water through. But I guess I could just drop a tiny drop of glue on to the seam.? I need to search for "screen glue" now. Any suggestions?
The reason I'm doing the repair is not because of looks, but because I want the phone to be water resistant again like factory.
(I just bought the phone and ordered the case to arrive the next day. As I'm waiting the next day, it falls out of my pocket while trying to get inside a car. Being about 2 feet off the ground. I'm very surprised how weak the glass is because it hit the frame first and cracked the corner.)
I spent a total of 3 hours. Not only searching for Pixel but also Samsung Galaxy and everybody that does the repair ends up doing it by destroying the phones water resistant feature. I have not found one tutorial or video on YouTube that somebody fixes the phone the factory way so it retains the water resistance or waterproof, whatever you want to call it.
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You can also search for a screen that comes with the original sticker (tape) ... That might work
The problem with the rear replacement glass is that the only adhesive is around the glass and nothing around the camera and LED lens.