Do I need it? Should I bring it into sprint to check out? I don't know if theres anything they can do.
Its the little red thing and the black thing that says 8mg or something.
The camera still works, but Its not protected now.
I have insurance on my phone, and Its from dropping it too many times I guess.
You said it your self..."it protects the camera"!!!
Dust, dirt, the tip of a key... these are all things that are in our pockets and could prove to be a hazard to your "unprotected" camera lense.
Now you said you have insurance ....(scratches head, deep in thought).... your call m8!?!?
Most likely they'll take your phone, pop it apart and replace the camera module.
Sent From The Tree House Out Back!
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I've heard that despite being designed for water resistance, the Defy has water sensors which can be checked for warranty purposes. Can anyone here report the locations of these sensors? And if you took your Defy for a bath, are the sensors now affected?
I guess most handset have these type of sensors today and there actually just stickers that get colored when moisture reaches them. So the only way to find out if you triggered it would be to physically open up the device before and after exposure. Since the Defy is not water proof I'm pretty sure that they will not replace your phone if it has been water damaged. If you just forget the caps on the USB or headphone outputs it will propably be damaged by water and you would void your warranty.
One is one the edge of the battery, it's a white rectangle with pink X's on it; the other is under the battery on the device itself. It's a tiny white hexagon.
the battery door is air tight, but only up to 3 feet I believe. so if you drop it in the toilet or in a cup of tea, the phone will be fine and the water stickers wont be affected. I would assume that there might be another on the inside of the phone.
Eh.. I would want to test this phone so bad..
Infact I'm considering bringing a ziplock bag full of water to the tmobile store and demanding the phone be tested before I buy it. Making sure that they bring out the one I'm going to buy and testing that one specifically.
If they say no its w/e. But, I want to see a test before I jump in head first.
With that said, the folks at engadget I think it was ruined one of the two test units because the flap on the back of the battery didn't go in right.
Snow_fox said:
Eh.. I would want to test this phone so bad..
Infact I'm considering bringing a ziplock bag full of water to the tmobile store and demanding the phone be tested before I buy it. Making sure that they bring out the one I'm going to buy and testing that one specifically.
If they say no its w/e. But, I want to see a test before I jump in head first.
With that said, the folks at engadget I think it was ruined one of the two test units because the flap on the back of the battery didn't go in right.
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OK, so I have had mine in a few glasses of water at restaurants (people bragging to me there was nothing their phone couldn't do that my could) and in a hot, tall Starbucks (regular coffee) at a meeting that almost gave everyone a heart attack. And, you must have seen the video where they start the camcorder and drop it to the bottom of a pool? W/O issues? I'm thinking of having a holster made for it that clips to the front of my snowboard.
They would be inside where the battery is stored. This part of the phone is, naturally, not water proof (battery, sd and sim card contacts). There is a water resistant gasket on the seal where the backing goes. It is spring tensioned so it makes a good, watertight seal. So, I would not sweat triggering the moisture sensor IF you have the back of the phone on correctly.
I wouldn't go deep sea diving with the phone either... water proof or not. I don't see any harm in having the phone in your pants pocket on the floor while your taking a shower though..
Sorry, for some reason I didn't see the NUMEROUS replies to your post. I basically just parroted off what the others had said.
Sorry, for some reason I didn't see the NUMEROUS replies to your post. I basically just parroted off what the others had said.
Moisture indicators are common-place in phones, generally there's one on the battery and another one on the phone in the area the battery sits in.
Most of them are white and turn a very noticeable red when damp however some others are, as people have described, white with a coloured pattern and the smudging of the pattern is the indication.
That said, any engineer worth their salt will be able to open up the handset and check the circuit-boards themselves for corrosion, the indicators are there to speed up matters but are by no means the only way in which moisture damage can be detected.
put it to water?
anyone else have it? My phones only 4 months old. Im really pissed.
Youre looking at a crackflashing troll with ORD
Pop it off and blow it out. The plastic in mine fell out of the red ring though. I had to glue it back on. It's secured with double sided tape. You might get away with just taking the back off and blowing some air just under the lense and get some out. But mines 14 months old. I just want to know the easiest way to get dust out from under the screen.
I remember reading somewhere on here that somebody was able to get their phone replaced because they had dust under the screen because its considered a manufacturing defect; I would assume the same for under the camera lens.
carngeX said:
I remember reading somewhere on here that somebody was able to get their phone replaced because they had dust under the screen because its considered a manufacturing defect; I would assume the same for under the camera lens.
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Wish I could have done that. My lens falls off, and the USB port is screwy (doesn't connect to PC sometimes, but charges). I took it back for the USB problem when it wasn't working at all and it couldn't be replaced because it was 1 day over a year old . That was when it wasn't working at all, no data or anything. Then my friend threw it on the ground for no reason, and it fixed it somehow. Obviously, its about 2 months out now so, no replacements. But I'm happy with it anyhow. Just need it to last another year without breaking it. I already dropped it underwater in the sink, but it didn't even set off the water markers because I took it out like a ninja
Lol very nice.
1 day over a year and they wouldn't accept it? I woulda make a stink about that... Heck, I've gotten Intel to replace my processor in my desktop that was about 3-4 months out of warranty xD. I was nice and patient with the guy and explained that it was working fine up until then (which was the truth), and voila... he accepted my RMA .
Dropped my Evo in the lake over the weekend. It filled up with water and died immediately. I was able to take it all apart and blow it out with compressed air til it was all dried up. The phone now boots fully and everything appears to work (sending this from my Evo!) except for the camera. Neither front or back works and I don't have insurance so Sprint totally turned me away. Does this sound like an easy fix? The camera turns on but the picture is all fuzzy and I can't actually take a photo or video. I found replacements on eBay for around 20 bucks but don't know if that will fix it. Any thoughts?
Sent from my PC36100 using XDA App
it's possible that the compressed air messed up some of the solder on the MotherBoard... i don't know much about phones (mainly work on PC's) but if it's anything like a pc there is a motherboard and the solder could have been weak and the compressed air blew it right off...
or maybe there is still some moisture... if that is the case... i have heard of a couple of solutions... open the phone back up and submerge it in a bowl of rice. let it sit over night... put back together see if that works.
if not... i have heard that dipping it in a bowl of WD-40 and letting it dry over night works...
i have never tried the latter but have used the former once...
as far as replacing the camera itself... i wouldn't know sorry
Replacing the camera modules should be pretty easy. The rear camera module in particular sometimes has a tendency to come loose on its own, so it shouldn't be too much work to remove it. The front camera module should also be pretty easy, though you'd need to do more disassembly to take that out. I would look up the various teardowns of the evo that are available online for details on doing that.
As for whether it will fix your issue; you won't really know until you try. That's one of the things that kinda sucks about water damage, it's not going to do the same thing with every device, that's why in general people usually don't even bother trying to fix water damage and either live with the damage or get a replacement.
Best bet for a fix is to take out the battery and submerge the phone in distilled water and let it soak, slight aggitate the water.
That should remove any deposits on the board. The problem with normal water is it has all kinds of crap in it that get left behind if you just let it air dry.
Than take it out and stick it in a bag of uncooked rice to 3 days to dry it out.
Power on and test.
Bielinsk said:
Best bet for a fix is to take out the battery and submerge the phone in distilled water and let it soak, slight aggitate the water.
That should remove any deposits on the board. The problem with normal water is it has all kinds of crap in it that get left behind if you just let it air dry.
Than take it out and stick it in a bag of uncooked rice to 3 days to dry it out.
Power on and test.
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Not a bad idea, although it's kinda scary to try that! If you do, I would also get some of that computer duster air and dry it again gently. I used my wife's hairdryer on mine as well, and then the rice trick.
I wonder if electrical parts cleaner would work as well?
Replacing the camera modules are easy I did mine when I replaced my digitizer......bought this EVO for 20 bucks on Craigslist paid like 60 in parts not a bad deal
Sent From My "DECK'D out SAVAGE of an EVO" Using XDA Premium
Thanks for all the input guys, I really appreciate it! It now seems as though the camera is working properly, for now. If I start to have further issues, I will use your suggestions to try to fix. Thanks again! Looks like I may have really dodged a bullet here!
I've had this phone for about three weeks and after around two weeks, I noticed that the pictures were starting to come out fuzzy and overexposed looking. Finally realized that there was dust under the glass covering the camera lens. Unfortunately, since it's under the glass, I'd have to take it apart to clean it (or possibly send it to Amazon for warranty, if they cover it).
The issue is that even if I take it apart and clean it, the issue will come up again and I'd rather not have to constantly take it apart and clean (especially since it happened only after two weeks). Does anyone have any suggestion to prevent this from happening again, besides not keeping it in my pocket?
This seems like a poor quality design to me. I carried my previous phone in my pocket for four years without any issues.
Thanks.
I also seem to have this problem. I need to look up how to open my fire phone, because my pictures aren't focusing well anymore. I now have a phone case, so I hope dust will stop going under the lens.
I got the same issue, and I actually send my phone for replacement. That being said, before sending it I took a compressed air can with the tiny tiny applicator and sprayed inside the microfone on the back and and the gap in the bezel, it blew away everything inside blocking the camera. I suspect there is a defect where there is too much gap on either the microphone and the back or the bezel and the back, so I just returned it anyways. If I had no warranty, that's what I would do, just be gentle with that microphone or it will die, the compressed air released at full throttle will break that microphone.
I had the same problem (is quite common), but it's easy to fix if you have a little bit of manual skills. Just buy a torx t3 screwdriver and a suction cup, open the phone, clean the glass in front of the camera and close. 5 minutes of work.
If you search on ifixit there's a fire phone teardown that explain how to open it. Simple and fast.
I got mine replaced from Amazon.
Called Amazon, but they said that since I bought it from eBay, it's not covered under warranty. Considering I had the phone for only a few weeks, you'd think they'd support their own product. Ah well.
Initially I wanted to avoid opening up the phone, as to not void the warranty, but as it turns out, it's not covered anyway.
I've followed the iFixIt video and cleaned out the lens. So, it's good as new; however, this isn't something I want to be doing on a regular basis. Does anyone have any suggestions for keeping the dust out, besides not keeping it in my pocket?
Thanks.
ashram said:
Called Amazon, but they said that since I bought it from eBay, it's not covered under warranty. Considering I had the phone for only a few weeks, you'd think they'd support their own product. Ah well.
Initially I wanted to avoid opening up the phone, as to not void the warranty, but as it turns out, it's not covered anyway.
I've followed the iFixIt video and cleaned out the lens. So, it's good as new; however, this isn't something I want to be doing on a regular basis. Does anyone have any suggestions for keeping the dust out, besides not keeping it in my pocket?
Thanks.
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Unfortunately there's not much that can be done about this AFAIK. As stated above, there is a design flaw where the microphone on the back let's in the dust, so unless you cover it, you'll end up needed to clean it every once in a while. But I've also noticed not too much distortion in the photos.
iFixit has a great pictures and guides for dismantling the fire phone. This is what I used to open mine up to clean the camera glass. Note it is well worth cleaning the lens as the camera auto focus works much faster when clean.
https://www.ifixit.com/Device/Amazon_Fire_Phone
I have to clean my camera every month.
I think I should buy a new phone right now.
stunvn said:
I have to clean my camera every month.
I think I should buy a new phone right now.
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I do the same every other month. Very annoying. At least with the right screwdriver and a suction cup is pretty fast and easy to open and clean it.
Next time I open mine to clean, I am going to try an remedy the issue by adding a foam washer (or my DIY version of double sided sticky foam tape cut into a washer) around the lens..
So I turned my phone over today and saw that the plastic /glass covering has cracked over the camera lens.
I've got no idea how this happened. My phone is always in my pocket, and I haven't dropped it recently. My only thought is that maybe something smacked my leg while it was in my pocket.
In any case, my camera is now unable to focus properly.
Is this something a guy at a mall kiosk can fix, or will it require sending to htc?
Sorry for the picture quality, I had to borrow a coworkers cell phone to take them.
It's not that difficult to open this phone up if you can find replacement glass. Torx bit for two screws under the infrared plastic. Guitar pick removes that piece. Guitar pick down each side pops the back shell off.
Easy to fix as far as taking the phone apart. Best part is you cannot tell the phone has been apart.
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