Service/signal issues - Nexus 5X Q&A, Help & Troubleshooting

I have a Nexus 5X on AT&T. It's stock besides an unlocked bootloader just so that I could have unlimited tethering. I live in an area that has on average between 2 and 3 bars of 4G. My phone often goes to no service. If I unlock the screen it will jump right back to having service but I miss a lot of calls because of it. It seems like texts come through fine. The other strange thing is that I know for sure that I have 4G but it will run on the E network sometimes for no apparent reason. A quick *#*#4636*#*# then turn to LTE only and it will switch right back. Any ideas or suggestions on how to fix this. I love the phone but this is almost a deal breaker for me.

thomaswhite716 said:
I have a Nexus 5X on AT&T. It's stock besides an unlocked bootloader just so that I could have unlimited tethering. I live in an area that has on average between 2 and 3 bars of 4G. My phone often goes to no service. If I unlock the screen it will jump right back to having service but I miss a lot of calls because of it. It seems like texts come through fine. The other strange thing is that I know for sure that I have 4G but it will run on the E network sometimes for no apparent reason. A quick *#*#4636*#*# then turn to LTE only and it will switch right back. Any ideas or suggestions on how to fix this. I love the phone but this is almost a deal breaker for me.
Click to expand...
Click to collapse
Sounds like you a sim card issue. Have you replaced the sim card and tried a new one for a few days?
Sent from my Nexus 5X using Tapatalk

I haven't yet. I'll try that and get back to you. Thanks.

I've been having no service issues in and around my apartment complex since Tuesday. T-Mobile. I've tried switching sim cards.
I can drive 100 feet in either direction and pickup signal, but as soon as I get to my home area, I lose it. I also lost signal at a friends apartment complex half way across town, but had signal along the way. Not sure if it's my device or T-mobile....

Related

(T-Mobile) Randomly Losing Signal

My gsiii for some odd reason loses 4G and sometimes even service. Last night when i was on a call, it dropped and the signal reflected that i was running on edge then it switched to someting that said "G." I looked at my brother's siii and he was also on edge. So i tried putting it on airplane mode however it would not go through. It's as if i never pressed anything. So i had to restart the phone and it was on airplane mode, so i took it off then about a minute and a half later i got 4G back. Today when i was browsing the web, i randomly lost 4G again but this time i continued to have signal just no data. About a minute later I got it back. About a minute later i lost it again and regained it about a minute later. I havent noticed anything else about the phone and ive had it for about a week and last night was the first time that i restarted it. Any ideas? Has anyone else experienced this? Thanks!
I'm also having the same problem it just happened to me today also and happened the other day when I restarted phone it did nothing then I did airplane mode that didn't do anything so I clicked the enable packet data off then on an item came back in hoping it's not going to be a hardware problem cause I've dropped calls for no reason and had no service or bars were showing but had no edge 4G etc
Sent from my SGH-T999 using xda app-developers app
ballenone said:
I'm also having the same problem it just happened to me today also and happened the other day when I restarted phone it did nothing then I did airplane mode that didn't do anything so I clicked the enable packet data off then on an item came back in hoping it's not going to be a hardware problem cause I've dropped calls for no reason and had no service or bars were showing but had no edge 4G etc
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Yeah it's really weird, when I was using mt4g, it would do that randomly as well, I'm not sure if it's a phone or a network issue. Anyone else experiencing this random drop in data?
Same here I think it's a common issue with tmobile devices.
Sent from my SGH-T999 using xda premium
I think is just the network it had happened to me but while driving some place and Idk if is the coverage but other then that I do see going from h+ and 3g, I have a custom theme install
Sent from my SGH-T999 using Tapatalk 2
I just moved from Sprint to Tmo and I'm getting the same on my S3. It would look like i have good 4g coverage with 3 bars then all of a sudden it goes to Edge. So I have to wait for it to go back to 4g to start surfing. Edge is like 15kbps for me which is not even modem speed which is 56k. If I accidentally start surfing on Edge it seems to wanna stick to Edge until I close whats using data then it will eventually go to 4g. But when I get 4g its awesome and I get over between 6meg to 12 but only 40% of the time. I called Tmo and they said I have great 4g coverage where I'm at....ya sure.
aznmode said:
I just moved from Sprint to Tmo and I'm getting the same on my S3. It would look like i have good 4g coverage with 3 bars then all of a sudden it goes to Edge. So I have to wait for it to go back to 4g to start surfing. Edge is like 15kbps for me which is not even modem speed which is 56k. If I accidentally start surfing on Edge it seems to wanna stick to Edge until I close whats using data then it will eventually go to 4g. But when I get 4g its awesome and I get over between 6meg to 12 but only 40% of the time. I called Tmo and they said I have great 4g coverage where I'm at....ya sure.
Click to expand...
Click to collapse
Ha ha tell them to give you credit Lmao
Sent from my SGH-T999 using Tapatalk 2
It's them rebooting equipment due to all the upgrades they're adding.
Sent from my MyTouch 4g
hedjemunkee said:
It's them rebooting equipment due to all the upgrades they're adding.
Sent from my MyTouch 4g
Click to expand...
Click to collapse
This is very good for a lot of reasons!! Can't wait.
Sent from my SGH-T999 using Tapatalk 2
I just checked settings... battery... cell standby... 45 percent without signal.... anyone else check those stats? I got people telling me they called but no record on my phone
cwalker0906 said:
I just checked settings... battery... cell standby... 45 percent without signal.... anyone else check those stats? I got people telling me they called but no record on my phone
Click to expand...
Click to collapse
I've only experienced outright loss of signal once, which was last night. So far nothing else has happened really. It was just odd that my phone won't even go into airplane mode until I rebooted the device.
Same thing happened to me. I was actually quite worried and about to send my phone back. Everything seems to be working okay now. No issues.
Sent from my SGH-T999 using Tapatalk 2
this has driven me mad for the past few days. recently I upgraded to a S3 and my dad got a S 4G (which was released 2 years ago). while we were in Costco, my S3 randomly switched to Edge while the S 4G has 4G all the time. ALso we were on vacation to San Francisco so I could experience "Tmo largest 4G network." While we were in a hotel in Fremont, my S3 again switched to Edge and back to 4G randomly while the S 4G had 4G. also the signal is not stable at all. sometimes(1 or 2 times) it even dropped to zero bar. SOMETHING wrong with samsung phones. I read somewhere someone had this issue with the S2 also. I can live with the HSPA+ for 2 years, but hey dont give me random Edge like that
I plan to go exchange for a new phone at Costco... probably a new S3 to see if the issue still exists...
K12123 said:
My gsiii for some odd reason loses 4G and sometimes even service. Last night when i was on a call, it dropped and the signal reflected that i was running on edge then it switched to someting that said "G." I looked at my brother's siii and he was also on edge. So i tried putting it on airplane mode however it would not go through. It's as if i never pressed anything. So i had to restart the phone and it was on airplane mode, so i took it off then about a minute and a half later i got 4G back. Today when i was browsing the web, i randomly lost 4G again but this time i continued to have signal just no data. About a minute later I got it back. About a minute later i lost it again and regained it about a minute later. I havent noticed anything else about the phone and ive had it for about a week and last night was the first time that i restarted it. Any ideas? Has anyone else experienced this? Thanks!
Click to expand...
Click to collapse
T-Mobile's 4G network works in a interesting way (do all HSPA+ networks work this way?). They idle in UMTS mode (3G) until there is network activity, and then switch to HSPA+ (4G) mode. The network changing is an automatic thing does to save battery life ("Cellular standby" is often the largest battery drains).
Ever use an AOSP-based ROM (i.e. Cyanogenmod)? You'll sometimes see the network indicator in the status bar switch between 3G to H+ to 4G, etc as you use it. Stock T-Mobile ROMs are hard-coded to always say "4G", but if you go to Settings → About phone → Status, you can watch the network type there change as well as the phone does anything over the cellular network.
You should never be dropping to GPRS or EDGE. Perhaps the mechanism described is defective on your phone?
Happened again today. Had signal but no 4G, not even Edge, just bars. i think it happens whenever the signals low. Thoughts?
I'm having the same issue at my work place. I'm getting Edge (50-80%) more often at my desk, when previously with my SGS2 it stayed at 4G all the time. Checking Cellstandby I am getting 31% time without signal.
Is there a setting to force 4g connection?
My office is in Cupertino, CA and reception is not bad in general, but there are a few locations with 4G dead spots.
I'll check my reception again at home (Santa Clara, CA). I can do a side by side comparison with my SGS2 (now belongs to my wife).
On call with TMO right now, they are going to do a reset of the phone in their system, then I will need to do a reboot. Fingers X'd that things will improve.
BTW, what options do I have to get a replacement phone if I bought mine from Walmart? Do I need to send it in or can I do an instore exchange? Just got it on Sunday. Will I incur any fees if I returned the phone?
---
Reset didn't work. Passed on to level 2, there submitting a service request to check reception in the area. Need to follow-up on Friday if the reception is still bad. Since I'm in Cali I do have 30 days to return the phone.
I have similar reception issue but I dont lose signal completely. I will go from 4g(hspa+) to 3g to edge then it will switch back to 4g after 30secs-60secs. Quite annoying since I will be stationary and it will happen and it happens more when Im in a car. Never had this problem when I had the Nexus One.
sfsilicon said:
I'm having the same issue at my work place. I'm getting Edge (50-80%) more often at my desk, when previously with my SGS2 it stayed at 4G all the time. Checking Cellstandby I am getting 31% time without signal.
Is there a setting to force 4g connection?
My office is in Cupertino, CA and reception is not bad in general, but there are a few locations with 4G dead spots.
I'll check my reception again at home (Santa Clara, CA). I can do a side by side comparison with my SGS2 (now belongs to my wife).
On call with TMO right now, they are going to do a reset of the phone in their system, then I will need to do a reboot. Fingers X'd that things will improve.
BTW, what options do I have to get a replacement phone if I bought mine from Walmart? Do I need to send it in or can I do an instore exchange? Just got it on Sunday. Will I incur any fees if I returned the phone?
Click to expand...
Click to collapse
Question. With your s2 what happens if you're in an area without 4g? Do you get edge?
Sent from my SGH-T999 using Tapatalk 2
I am having the same issue. I had perfect 4g coverage all over my town, (I live in south texas). The problems started 2 days ago, when I lost all 4g coverage. I took out my sim card and placed it back in and the 4g logo came back on. But now I have been noticing that my cell signal will completely drop and then slowly come back up. This has happened several times. I also went to tmobile and changed my micro sim card and the issue remains. AND NOW I AM ON EDGE!!!!!
Has anyone been able to get a replacement and did it fix the problem?
Sent from my SPH-L710 using Tapatalk 2

[Q] Is my Galaxy Note 2 defective?

In certain areas (mainly at work) my GN2 cannot access data networks when it should be able to. I've tested it next to many coworkers' phones (mostly iphones) who were also on AT&T's 4g (no LTE in my area) and their phones loaded data just fine. Lightning fast, in fact. My fancy, newer, more-expensive phone tries and tries but does nothing. Its embarrassing. I'll have 2 bars and the 4g icon is there just like everyone else's and mine wont perform. I upgraded from an iphone 3gs which was kinda slow but would at least eventually load data at my workplace. I'm a noob and haven't done anything to this phone other than toggling airplane mode, turning off wifi, and restarting it trying to get a fresh signal. I've been in network settings but nothing in there has helped either. Yes, the reception is bad where I work (one or two bars at the most and spotty 4g) but considering what I paid, I demand this phone get just as good or better reception than an old iphone 3gs. Are Samsung antennas inferior to Apple? Is my Note 2 defective? A dud? Whats going on? I like this phone but need to be able to get online at work.
callahan775 said:
In certain areas (mainly at work) my GN2 cannot access data networks when it should be able to. I've tested it next to many coworkers' phones (mostly iphones) who were also on AT&T's 4g (no LTE in my area) and their phones loaded data just fine. Lightning fast, in fact. My fancy, newer, more-expensive phone tries and tries but does nothing. Its embarrassing. I'll have 2 bars and the 4g icon is there just like everyone else's and mine wont perform. I upgraded from an iphone 3gs which was kinda slow but would at least eventually load data at my workplace. I'm a noob and haven't done anything to this phone other than toggling airplane mode, turning off wifi, and restarting it trying to get a fresh signal. I've been in network settings but nothing in there has helped either. Yes, the reception is bad where I work (one or two bars at the most and spotty 4g) but considering what I paid, I demand this phone get just as good or better reception than an old iphone 3gs. Are Samsung antennas inferior to Apple? Is my Note 2 defective? A dud? Whats going on? I like this phone but need to be able to get online at work.
Click to expand...
Click to collapse
My house normally has pretty spotty reception, but I've noticed going from a iPhone 4S to the GN2, I get much better reception. I'd say look at your network settings but you say you've already done that (and if it's stock from ATT then I doubt there would be an issue there anyway). Sounds like a hardware issue to me...
skochw said:
My house normally has pretty spotty reception, but I've noticed going from a iPhone 4S to the GN2, I get much better reception. I'd say look at your network settings but you say you've already done that (and if it's stock from ATT then I doubt there would be an issue there anyway). Sounds like a hardware issue to me...
Click to expand...
Click to collapse
Thanks for the input. It is definitely stock. Can a hardware issue be corrected or should I try to get a replacement GN2. I do not have insurance and I'm way past my 30 days.
callahan775 said:
Thanks for the input. It is definitely stock. Can a hardware issue be corrected or should I try to get a replacement GN2. I do not have insurance and I'm way past my 30 days.
Click to expand...
Click to collapse
If it were me, I'd take it to an ATT store and see if there is a way to compare signal strength and/or download speeds with a GN2 in the store.
Same thing happened to me only I'm on T-Mobile I needed a replacement. Call Samsung its free
Sent from my SGH-T889 using Tapatalk 2
i noticed this on mine too, i thought it was just poor reception but id only get 2 bars, never really tried different phones though

What's wrong with my Note 2?

Dear T-Mobile Note 2 Fans,
I absolutely love my Tmo Note 2.
However, I have one issue that's bringing me great distress and that I hope the community can point me toward a resolution.
I get no to very weak intermittent signal (no bar) at my home. Other places, I get normal signal.
Phone:
My phone has the latest stock T889UVBMD1. It's rooted. Immaculate. Never been dropped.​
T-Mobile Coverage:
There's excellent T-Mobile coverage at my home area 2G/3G/4G/LTE.​
Experiments:
I have taken my sim out, and inserted it into my wife's T-Mobile HTC One, and have gotten full bar 4G/LTE strong signal. Hence, This exclude possibility of bad sim or poor T-Mobile coverage in the area.​
I have installed other modems (BMB4, VALL4) to no avail.​
I have installed other roms (Jedi Master 16 to no avail.​
I have used KIES to completely restore my phone back to factory state to no avail.​
I have tried going into Setting ---> Network Mode and changed the settings to no avail​
I have tried going into Service Mode via *#2263# and tried to force it to LTE/WDMA and WDMA ALL mode but to no avail.​
I have used Open Signal app on both my wife's HTC One and my Note 2. It seems like the HTC One is connecting to the nearest cell tower. Hence, the strong signal connection. Whereas, the Note 2 is not connecting to the nearest possible cell tower.​
Please kindly help me resolve this issue. Any other places aside from my home, my phone works perfectly fine. At home, I get no to very weak non-usable signal.
Many thanks in advance.
I had the same problem, what worked for me was going into network settings *#2263# and selecting (2) wmcda - all
I get full signal everywhere now & still connect to lte on the data side.
Thank you for the suggestion. I did try *#2263# but to no avail. Zero bar
As if there's an invisible force field around my house preventing JUST my Note 2 from the network.
jcrip said:
I had the same problem, what worked for me was going into network settings *#2263# and selecting (2) wmcda - all
I get full signal everywhere now & still connect to lte on the data side.
Click to expand...
Click to collapse
Seems like the internal antenna is having an issue. Hmm, is it overheating?
Only reason I ask is I ran into this issue but with my old GS3. The antenna portion of the phone was burning up at times and not sure why exactly. So I decided Root the phone which resulted in a lost IMEI, injected it back in, still no signal and still the phone was still burning up. Long story short I just eventually just ended up taking it back to Tits-Mobile.
Sam
What worked for me was turning off lte, leaving at max 4g. My signal went from half to full.
Sent from my GT-N8013 using XDA Premium App
G1Master said:
Seems like the internal antenna is having an issue. Hmm, is it overheating?
Only reason I ask is I ran into this issue but with my old GS3. The antenna portion of the phone was burning up at times and not sure why exactly. So I decided Root the phone which resulted in a lost IMEI, injected it back in, still no signal and still the phone was still burning up. Long story short I just eventually just ended up taking it back to Tits-Mobile.
Sam
Click to expand...
Click to collapse
Hi Sam...thank you for replying.
My Note doesn't overheat anymore than usual. It's operating nice and cool. I don't stress it out much...just the usual email, text, phone, web...and the occasional Candy Crush.
rail205 said:
What worked for me was turning off lte, leaving at max 4g. My signal went from half to full.
Sent from my GT-N8013 using XDA Premium App
Click to expand...
Click to collapse
Gosh...that's the first thing I did....setting ===> mobile ===> select 4G/3G/2G (not LTE)....but to no avail
I even did the *#2263# and select WDMA ALL...as well, but no luck either
same here
knite75 said:
Dear T-Mobile Note 2 Fans,
I absolutely love my Tmo Note 2.
However, I have one issue that's bringing me great distress and that I hope the community can point me toward a resolution.
I get no to very weak intermittent signal (no bar) at my home. Other places, I get normal signal.
Many thanks in advance.
Click to expand...
Click to collapse
many people I've known all have experienced the same shiiiiiit from tmobile
i think tmobile is playing game on its users
tmobile knows where we live and reduce signal ....tmobile knows at home we gonna jamp their bandwidth ....cause we're on unlimitted plan
let's dump tmobile and go for Gosmart
Is that possible? I'm on the $70 PrePaid unlimited plan. There shouldn't be any throttling.
When I do take my sim out of the Note 2 and insert it into my wife's HTC One at home, I do get full bar speedy connection.
Perhaps, they are throttling base on the IMEI of the device, rather than, sim. That's just pure speculation on my part.
voyagerair said:
many people I've known all have experienced the same shiiiiiit from tmobile
i think tmobile is playing game on its users
tmobile knows where we live and reduce signal ....tmobile knows at home we gonna jamp their bandwidth ....cause we're on unlimitted plan
let's dump tmobile and go for Gosmart
Click to expand...
Click to collapse
knite75 said:
Is that possible? I'm on the $70 PrePaid unlimited plan. There shouldn't be any throttling.
When I do take my sim out of the Note 2 and insert it into my wife's HTC One at home, I do get full bar speedy connection.
Perhaps, they are throttling base on the IMEI of the device, rather than, sim. That's just pure speculation on my part.
Click to expand...
Click to collapse
mine is on $70 pre-paid as well...but can't watch Youtube without having buffering; annoying and embarrassing
my coworkers are on Gosmart $45-plans and watch movie online just fine.
My N2 all test speed @ 20Mbps ....but it's just for show; there is no use.....cause when I tried to download a file just 40Mb....it takes way too long relatively to its speed test.
I think the name Gosmart is realy "go smart"

[Q] HTC One M8 dropping data connectivity but showing 4G LTE...

Hey everyone!
I have a stock M8 with T-Mobile and I live in LA. I'm new to T-Mobile so I wanted to ask if this is normal.
My phone will lose data connectivity but the 4G LTE sign will stay on. Spotify will stop playing, Speedtest won't work, but the phone keeps telling me I have 4G LTE.
This happens a lot especially when driving, but today it happened while I was in the drive-through of a fast food place. I had barely moved and yet data was working fine at first, then suddenly "poof" nothing works anymore cause no internet, but the phone insists I have 4G LTE.
Usually turning data off and then on fixes it but not always.
Could it be an issue of switching towers? But then wouldn't my signal drop completely? Why does only data stop?
Anyone else having this issue or do I have a lemon phone I should return?
if you are jumping from tower to tower it may not relay properly. Call tmo and tell them to do a signal refresh. call from a different phone.
Do you have power saving mode on? The reason I ask this is bc it will turn your data connection off when your screen locks.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
I feel your edge
Same here ,
Ever since I bought the m8 it happens to me time to time.
Ive tried dis n reconnect the mobile data or go on airplain mode, but sometimes reboot is quicker.
Hope HTC publish a bug fixed firmware soon
Its a provisioning issue on the towers people you need to call tmo...
This was happening all the time to me on my Note 3 which Is why I upgraded to the M8. Just got it last night and it's happened once. Also, the signal isn't as strong. My Note would hold a lte connection with barely 1 bar. The m8 not so much. Likes to switch between 2g, 4g and lte.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
drksilenc said:
if you are jumping from tower to tower it may not relay properly. Call tmo and tell them to do a signal refresh. call from a different phone.
Click to expand...
Click to collapse
I took your advice and did it. Let's see what happens.
Thanks for the help!
cainman said:
I took your advice and did it. Let's see what happens.
Thanks for the help!
Click to expand...
Click to collapse
Did it work? I also just got T-Mobile and live in LA and it happens to me as well. I have a Nexus 5 though.
ainjobizz said:
Did it work? I also just got T-Mobile and live in LA and it happens to me as well. I have a Nexus 5 though.
Click to expand...
Click to collapse
It was fine for a couple of days. Today however I had to wait in the car for 1.5 hours for something and was playing Spotify.
Didn't move for that entire period. For an hour it worked fine, then suddenly it did this again where it wasn't receiving data and yet the 4G LTE sign was on screen.
So I guess it didn't really help. I turned data off and on and it restored it, but still... that's not cool.
cainman said:
It was fine for a couple of days. Today however I had to wait in the car for 1.5 hours for something and was playing Spotify.
Didn't move for that entire period. For an hour it worked fine, then suddenly it did this again where it wasn't receiving data and yet the 4G LTE sign was on screen.
So I guess it didn't really help. I turned data off and on and it restored it, but still... that's not cool.
Click to expand...
Click to collapse
Yeah same here. It happens in my house when I'm using my phone in bed and just loses data but it still says LTE and have to either turn off and on data or reset my phone.
Also on my way to work today I was using Spotify the entire drive, which is about 45 minutes, and never lost data but on the way back it lost it about twice. It sucks and hopefully there's a fix of some sort.
Sent from my Nexus 5 using Tapatalk
I think is not phone problem
tmobile signal issue
my z1 and htc m8 sometime both have this kind of issue
they both show I still have lte icon but just can't connect to network
and sometime you must wait like 1-2 mins to reconnect to network
I have had my M8 for a week and have not experienced any issue with data loss. I am in Miami, Fl. If anything I get way better LTE speeds than I have had with any of my last phones( S4, G2, Iphone 5S)
Same issue with my M8.
Full bars LTE signal and sometimes data just stops working. Need to reboot the phone to get it working again. Was thinking about exchanging the phone but it seems like a software glitch...
Dan37tz said:
Same issue with my M8.
Full bars LTE signal and sometimes data just stops working. Need to reboot the phone to get it working again. Was thinking about exchanging the phone but it seems like a software glitch...
Click to expand...
Click to collapse
I don't have this issue but I do have terrible speeds in south Atlanta.
3-5 bars in my home, and download speeds are from 3-6 Mbps down and uplad from 2-3Mbps up even with LTE. I get much better performance on HSPA+
LTE pings are half that of HSPA though
Just to add on here, in my experience this has more to do with the area and likely the towers supporting that area then software or hardware. Another possibility is T Mobile's network in LA is not 100% compatible with HTC is new radio firmware yet. If that's the case some tweaking by t-mobile on the backend would fix this issue straight away.
The reason I say this is because in Las Vegas, Nevada I never have any problem with LTE losing connection, however, this last week I was in Long Beach, CA (LA County) and constantly had loss of data connection while the phone would still displaying a full 5 bar 4G LTE connection.
Reboot or switching to airplane mode would fix it, however, it got to be so bad and happened so regularly, I eventually stopped using LTE entirely while there. The HSPA+ "4G" connection there was still producing around 10 megabits per second download which was more than enough. So, while there I switched off LTE and had no more issues with data connection dropping.
Long story short clearly seems to be an issue with T Mobile Lte Towers in the greater Los Angeles area. Possibly its an issue in other areas as well.
Behold_this said:
Just to add on here, in my experience this has more to do with the area and likely the towers supporting that area then software or hardware. Another possibility is T Mobile's network in LA is not 100% compatible with HTC is new radio firmware yet. If that's the case some tweaking by t-mobile on the backend would fix this issue straight away.
The reason I say this is because in Las Vegas, Nevada I never have any problem with LTE losing connection, however, this last week I was in Long Beach, CA (LA County) and constantly had loss of data connection while the phone would still displaying a full 5 bar 4G LTE connection.
Reboot or switching to airplane mode would fix it, however, it got to be so bad and happened so regularly, I eventually stopped using LTE entirely while there. The HSPA+ "4G" connection there was still producing around 10 megabits per second download which was more than enough. So, while there I switched off LTE and had no more issues with data connection dropping.
Long story short clearly seems to be an issue with T Mobile Lte Towers in the greater Los Angeles area. Possibly its an issue in other areas as well.
Click to expand...
Click to collapse
Happening here in South Houston too, but i am using a VZW M8 with Tmo.
I also have this issue, but I'm on AT&T and missing some bands that I need, so I was figuring it was that.
I had a galaxy s5 and had same issue.
So i know it's not the phone
Sent from my HTC One_M8 using XDA
Has anyone found a solution to this problem yet? My HTC One M8 has been losing data connectivity ever since I purchased it last month. It will say I have 4G LTE but I will loose data connection regardless. It's a nuisance. I never had that problem with the M7. My camera on the M7 got a purple haze so T-Mobile replaced it with a refurbished M7. It was the worst thing I could've done. The refurbished M7 would freeze and reboot a lot, until it finally got stuck in a boot loop and I lost all my photos, videos, and files. Would not go into recovery. Then T-Mobile sent me a plastic Samsung S4 as a replacement for that because they were out of the M7. The new M8 has been working pretty well except for the annoying data connection loss everyday. I have to activate then deactivate airplane mode to obtain data connection again. Only other time I ever had this happen was with a certain nighyly rom I put on my HTC HD2, but that was rooted, this is a stock phone, I never expected to have a data connection problem with a stock rom.
I had this problem for ages with straight talk with my old phone just before I bought my M8. Exactly the same issue in that my data would seemingly just cut out randomly after a bit then come back later(switching off/on and/or in and out of airplane would restore it).
In my case, it turned out to be my data settings. I played around with different settings one night and found that different settings finally got rid of the problem for me. Your mileage may vary, but it's an easy enough thing to try.

How good is your signal?

I just moved and have been notice a lack in signal on my Note 3 and plan on trading a friend Friday for his G3 and was curious how everyone's signal has been affected switching to the G3.
Service isn't horrible but there are certain rooms I drop calls. Yet my family members with their iPhone 4 have no problems making calls everywhere I struggle.
Of course I have Verizon and different carriers may see different results. But just want to get an idea if I should worry about having worse service and not being able to use my G3 at my new house.
Thanks for your help!!
Sent from my SM-N900V using XDA Free mobile app
Kuchar09 said:
I just moved and have been notice a lack in signal on my Note 3 and plan on trading a friend Friday for his G3 and was curious how everyone's signal has been affected switching to the G3.
Service isn't horrible but there are certain rooms I drop calls. Yet my family members with their iPhone 4 have no problems making calls everywhere I struggle.
Of course I have Verizon and different carriers may see different results. But just want to get an idea if I should worry about having worse service and not being able to use my G3 at my new house.
Thanks for your help!!
Sent from my SM-N900V using XDA Free mobile app
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I have Sprint, and just switched from a note 3 to the g3. My office is a fringe service area and the G3 is more reliable and seems to grab a signal better than the note 3.
The note 3 would sometimes error out sending texts and occasionally not ring on inbound calls (I have my office phone twinned to my cell) The g3 is relaible enough where I don't even enable wifi calling at work. $.02
I came from the Galaxy S4 and the cell reception with the Verizon G3 is slightly worse.
I have also found that in mountain areas (where the phone can see numerous towers but only the closest one works) it bounces between cell towers constantly and will never stay locked on the cell tower that works. Quite frustrating actually.
terrible on tmobile. but im pretty sure it's just tmobile.
Well thanks for the info guys! I actually ended up trading and thought I should make an update with my results.
So far this phone hasn't had any issues with phone calls in my house which is all I wanted. As far as I can tell the signal in dBm is the same or maybe a little words but only by 1-3 dBm.
I know there was some kinda issues with the last update for the note 3 that broke something in the phone that hurt the service and the only way to fix it was to get it replaced. So not sure if that was my issue or what.
Ran into a little issue when we traded our phones at the Verizon store. I was on my way home and my phone was downloading all my apps and started getting alerts that I hit 50%, 70% n 90% of my data usage when I previously had unlimited data. Looked on my Verizon and some how I went from unlimited data to .723 GB.
So after being on the phone with Verizon for 30 minutes the gentleman said there was nothing he, or his supervisor, or even his supervisors supervisor could do. But there seemed to be some glitch in the system and I shouldn't have lost unlimited data and they have to fill out a form and I should have my unlimited data back in 1-3 days.
Overall I'm loving this phone wayyyy more than my note and really want to root it but figure I should wait till my data issue gets resolved incase Verizon can somehow check stuff out on my phone Just really hope everything works out with my data.
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