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i just got my letter (about my unlocked phone/ wifi tethering ). the same day i got my new S3,
the phone is nice but cleveland has no LTE...and won't until mid 2013
i've been with sprint 10 years so if they terminate F U C K ' E M
i'll get the Galaxy note 2 (cheap ) / wit a new contract.:highfive:
How much data did you use while tethering?
Sent from my SPH-L710 using xda app-developers app
I had that letter numerous time with my Epic. I used roam control and strictly roamed for 3 months straight. Nothing ever came off it though. No Sprint data, 10gb a month of roaming data.
Sent from my SPH-L710 using xda app-developers app
It would be nice if their network was at least useable enough that you don't have to force roaming just to check your email or load a damn Facebook page.
BWFBezerk said:
I had that letter numerous time with my Epic. I used roam control and strictly roamed for 3 months straight. Nothing ever came off it though. No Sprint data, 10gb a month of roaming data.
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Click to collapse
that's a lot. maybe if people had consideration and didn't abuse tethering it would be included in the plans.. obliviously downloading 10gb of data while roaming seems blatantly excessive. surprised they didn't pull the plug, perhaps it takes a bit for the system to raise a flag. the fees must be costing them more than you're worth having as a customer, as harsh as that may sound..
I'd rather use roam control and get 3g Verizon speed, instead of 1 bar of Sprint 3g. So if they upped their network then I wouldn't have to. I'm not complaining though, just giving op my situation.
I wasn't tethering though. Just lots of high quality Spotify. I don't think they'd even know the difference.
Sent from my SPH-L710 using xda app-developers app
I got the phone call from sprint about 5 months ago, after only one month of high roaming data (was using samsung epic 4g touch at the time). I wasn't force roaming. I was just doing my usual work, home, kids stuff routine. That's how bad the sprint signals are in pockets of where I live. So for one month I used 6g of data roaming, which is my monthly average. Pandora, email and facebook.
In fact, my house, which is about 6 blocks from LTE coverage is a dead zone with roaming only (even with an air rave).
I reverted the modem back a couple versions the next month and problem was solved, of course with much slower data.
What I don't really understand is how sprint can know that the 2 mile stretch of area I live and work in is a deadzone and still give me crap for it. Basically, the rep said turn roaming off and have no service, or terminate. I like sprint, I've got 6 lines. It's the only carrier i can afford. I never call to complain, specifically because of that. I am happy with what I get.
Sent from my SPH-L710 using xda app-developers app
i live in Michigan and have no 4G service. I pay $10/mo for "premium data" services. IDK about you but 3G speeds so slow that you dont even wanna use data is hardly "premium". i only use about 1.5GB/month. I am sure as soon as 4G LTE becomes available for me (end of year or early next year) i will get the same letter/call from them.
dgn_sandibalz said:
I got the phone call from sprint about 5 months ago, after only one month of high roaming data (was using samsung epic 4g touch at the time). I wasn't force roaming. I was just doing my usual work, home, kids stuff routine. That's how bad the sprint signals are in pockets of where I live. So for one month I used 6g of data roaming, which is my monthly average. Pandora, email and facebook.
In fact, my house, which is about 6 blocks from LTE coverage is a dead zone with roaming only (even with an air rave).
I reverted the modem back a couple versions the next month and problem was solved, of course with much slower data.
What I don't really understand is how sprint can know that the 2 mile stretch of area I live and work in is a deadzone and still give me crap for it. Basically, the rep said turn roaming off and have no service, or terminate. I like sprint, I've got 6 lines. It's the only carrier i can afford. I never call to complain, specifically because of that. I am happy with what I get.
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Click to collapse
the thing that gets me is why don't they at least give out some numbers on how much you're allowed to roam data.. or are people not allowed data roaming at all?
i also assume if you tether, unless you do some type of work around on the device they can tell whether it's tethering or normal phone data.
Call to action!
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!
4g4me said:
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!
Click to expand...
Click to collapse
That's a good idea. Cause I was thinking of doing the data roaming thing here and there when I need too. Some parts of Long Island is like a dead zone for Sprint. Esp, where I use to work. Now I work in New York City, signal is great there, but still tends to be funky and speeds are different (enough to notice) with all full bars. My friend who has Verizon, goes through his pandora, without skips, or downloads much quicker. I am just trying to wait it out for this 4G move to take place so my $10.00 extra a month addition won't feel that bad.....but its taking them forever!
It does suck. I've been paying the "premium" data few now for almost 3 years. I've never had had 4g and my 3g is pretty terrible.
Sent from my SPH-L710 using xda app-developers app
tft said:
the thing that gets me is why don't they at least give out some numbers on how much you're allowed to roam data.. or are people not allowed data roaming at all?
i also assume if you tether, unless you do some type of work around on the device they can tell whether it's tethering or normal phone data.
Click to expand...
Click to collapse
They do its in your contract. And to the previous guy. 1.5GB of data is a lot for someone who doesn't get signal...
Sent from my SPH-L710 using XDA Premium HD app
Use the hell out your phone tethering included, we pay way more than it cost to use data. Roaning cost them money that's why the carrier get mad, but on there network they could careless. Most people ain't power users only most people on xda, well in the real world we make up a small group I highly doubt we would interrupt service. Sprint 3g is just slow it don't matter if 1500 people are connected or just 2 it sucks. I Been tethering over 20 gigs a month along time atleast five years. That's not a lot when you consider downloading games from gameloft downloading roms on xda tethering to use your xbox 360 online watching netfrix and so on. It needs to be unlimited all times free tethering an all I rather pay more for that.
Sent from my Nexus 7 using XDA Premium App
Since Dec 16,2012-Jan 9, 2013 I have used 20.40GB and have not received any letters from sprint
Patrickw6789 said:
Since Dec 16,2012-Jan 9, 2013 I have used 20.40GB and have not received any letters from sprint
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Click to collapse
I am trying to roam using roam control but my GS3 won't get a signal in Chicago. I others on here roaming fine. I'm using version 2.6.2 which is the latest version. I have the app set to Samsung GS3. What can I do to get this working?
since I've had my gnex these are my favorite highlights of verizon service
1. LTE started at 25 megs it's now at 10
2. My unlimited contract is technically still valid but for some reason I can barely ever break 4gb since they stopped offering it
3. Following my internet service Verizon now pre compresses data like pictures sent to my phone = crappy resolutions
4. 2 years after the launch of LTE the service area has steadily declined
5. Google voice magically stopped working on the first day of last months billing period = 140 extra dollar bill they wont discount
6. They dont improve the signal they rewrite the software to display more bars
7. When you go to the speed test app magically your phone is faster, something Samsung was recently caught doing
8. This month our 17% employee discount mysteriously needs to be renewed - they forgot to notify us - last time we went for 11 months without it. And we can't do it online.
9. My phone has problems charging but they claim the internet is lies about it being a charging port issue even though I can wiggle it fixed in front of them.
10. bloatware
11. Mysterious connection delays that they say is "solved" by purchasing a new phone
I know I have some more, the point being that before you go out and get a Verizon phone because it's supposed to the best service, look around and make sure it still is.
In my area Wyoming. Verizon really screwed up and sold alltel to at&t. Verizon used to piggy back on alltel towers and alltel was the main cell provider. At&t is now turning off the old alltel service on the towers and making them gsm only. Seems like my service gets worse monthly now and some areas like where I work have quit completely but att that was non existent before is full bars on my work phone. If it wasn't for their better costumer service and having unlimited data I would be done. They day they say no more unlimited data I say goodbye. Probably go back to dumb phone as I can't afford a 12gb data plan.
Sent from my Galaxy Nexus using xda app-developers app
circuitsports said:
since I've had my gnex these are my favorite highlights of verizon service
1. LTE started at 25 megs it's now at 10
2. My unlimited contract is technically still valid but for some reason I can barely ever break 4gb since they stopped offering it
3. Following my internet service Verizon now pre compresses data like pictures sent to my phone = crappy resolutions
4. 2 years after the launch of LTE the service area has steadily declined
5. Google voice magically stopped working on the first day of last months billing period = 140 extra dollar bill they wont discount
6. They dont improve the signal they rewrite the software to display more bars
7. When you go to the speed test app magically your phone is faster, something Samsung was recently caught doing
8. This month our 17% employee discount mysteriously needs to be renewed - they forgot to notify us - last time we went for 11 months without it. And we can't do it online.
9. My phone has problems charging but they claim the internet is lies about it being a charging port issue even though I can wiggle it fixed in front of them.
10. bloatware
11. Mysterious connection delays that they say is "solved" by purchasing a new phone
I know I have some more, the point being that before you go out and get a Verizon phone because it's supposed to the best service, look around and make sure it still is.
Click to expand...
Click to collapse
Not that I'm terribly happy with Verizon, but I'm not sure what you mean by some of these?
1. Probably congestion with all the 4g phones.
2. How can you not get more than 4gb? Does your service stop?
3. How would this do this without extra local software?
4. 4g service is pretty extensive in my area, but it's no bigger than their 3g was and att now has much better coverage.
5. How would you suddenly be charged if Google voice stops working?
9. Likely crud in your micro use port. Sharpen a toothpick to get it out. I've had this from time to time.
Sent from my Galaxy Nexus using xda premium
That's really odd. I will say that i've noticed a tad bit of slowdown in general on their LTE network but i would attribute that to the great increase of traffic compared to what it was when the Nexus originally came out.
I just broke 8 gigs of data usage this month, not sure why you are having problems. Do you have insurance on your phone?
I disagree with everything you're saying, OP.
The next town over, to this day, I get around 40 Mbps down consistently, and last month I used 17 GB.
Speeds and coverage depend on the phone of course, like the Droid RAZR M RIGHT NEXT TO MY GALAXY NEXUS was getting around 2x the download speeds.
Sent from my Galaxy Nexus using xda app-developers app
Is it really not that obvious? New phone have better radios hardware and software wise. When you upgrade your service and speeds will be better
Sent from my Galaxy Nexus using xda app-developers app
I just wanted to update my previous post about the service Wyoming. They actually are putting up towers and 4g in the middle of nowhere that was previously lost when they sold to att. So my service is actually getting better now. I have service now where I need it.
Sent from my Galaxy Nexus using xda app-developers app
I don't know how to address all of your points, because I'm pretty sure some of them aren't problems with Verizon's network, but I can say that network speed was absolutely destined to decrease after the boom of LTE phones.
It's happened with every network after they hit a critical mass of LTE devices.
Network congestion is a serious problem that isn't easily solved. Throwing more towers at it can help mitigate the issue, but much of the problem boils down to limited spectrum- the same reason why populated wifi connections are unusable. It doesn't have to do with the routers being bottlenecked, it's simply the spectrum being overcrowded.
bubarub said:
Is it really not that obvious? New phone have better radios hardware and software wise. When you upgrade your service and speeds will be better
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
No its not because I have a galaxy s4 on Verizon my girl has AT&T with a iPhone 5 and AT&T 3g/hspa is faster than Verizon's 4g/LTE/3g
Sent from my GT-N8013 using Tapatalk 2
Same thing happened to me. My 4G is now almost non-existent at my house. Used to get 20mbs down. I still broke 80gbs last month (sick and staying at home) but speeds are a fraction of what it used to be.
I opened a T-Mobile line to test out their service in my area (LA/OC) and its pretty awesome. Dead spot here and there but nothing I didn't experience on Verizon either. Also wanted to test how true their unlimited data is. Its been 3 days and pushing 8 gigs. I bypassed the tether block as well. Looking good so far but still got 20 more days to go.
Also picked up an S4 with T-Mobile. Really blows my Gnex to shame. Tethering and charging doesnt turn my phone into a brick of fire. Its been a few hours and the phone is still very cool. Battery even lasts 2-3x longer than the Gnex even while tethering vs Gnex being idle. Its crazy.
antawnm26 said:
No its not because I have a galaxy s4 on Verizon my girl has AT&T with a iPhone 5 and AT&T 3g/hspa is faster than Verizon's 4g/LTE/3g
Sent from my GT-N8013 using Tapatalk 2
Click to expand...
Click to collapse
Agreed, this is a common occurrence. LTE has a theoretical max of what, 100mbps? So eventually it *should* surpass HSPA+/HSDPA.
Sent from my Galaxy Nexus using xda app-developers app
antawnm26 said:
No its not because I have a galaxy s4 on Verizon my girl has AT&T with a iPhone 5 and AT&T 3g/hspa is faster than Verizon's 4g/LTE/3g
Sent from my GT-N8013 using Tapatalk 2
Click to expand...
Click to collapse
In context of the O.P's comment he is right. Within Verizons network if you update to a new device it will have better optimized software and radios compared to an older device that Verizon refuses to allow an update for.
my only issue with Verizon is their charging out the ass part
Sent from my Galaxy Nexus using xda app-developers app
Hello all,
I am thinking of leaving Sprint and going Tmo. I don't have the greatest service in my house and currently have a Airwave. I checked Sensorly and it looks like Tmo may not be strong around my house also. I understand Tmo has wifi calling. I was wondering of I could get input on how it is working? Any issues with it?
Also how is your cell service? I'm located in Los Angeles (So Bay).
Thank you
Sent from my GT-N5110 using Tapatalk
BigE-evo said:
Hello all,
I am thinking of leaving Sprint and going Tmo. I don't have the greatest service in my house and currently have a Airwave. I checked Sensorly and it looks like Tmo may not be strong around my house also. I understand Tmo has wifi calling. I was wondering of I could get input on how it is working? Any issues with it?
Also how is your cell service? I'm located in Los Angeles (So Bay).
Thank you
Sent from my GT-N5110 using Tapatalk
Click to expand...
Click to collapse
I just did the leap two days ago.
I'm in Pasadena, and work in Santa Monica... Let me tell you. It's the best decision I've ever made.
Sprint is horrible, with constant slow data speeds, and disconnects.
I now get 4g LTE everywhere I go, including my daily commute on the 10fwy.
Do it. This phone is awesome and you deserve the 4G speeds
Edit- I was a sprint loyal customer for 10years
I switched from at&t a couple months ago and am glad I did. I get a more consistent signal in my house (near downtown Cincinnati) and wifi calling works really well. .. Just make sure you have a strong even signal in your house, because the call will drop if you walk into an area with weak coverage. The only thing I'm disappointed with is the lack of lte in this market. Everyone wise has it but us an from what I've read, it could be because another local provider blocking deployment. .. Not sure if it will be a deal breaker yet, although Verizon and att are too expensive to go to. .
Sent from my SM-N900T using xda app-developers app
The Walmart exclusive T-Mobile no contract plan is the best. $30 per month 5gigs high speed data then throttled after 5gigs. Unlimited text but only 100mins. I use google voice anyway paired with a VoIP then you have free calling. I just keep my out on swappa for a good used gsm phone. I am forever done with contracts.
Do it! I just left sprint a month ago for the note 3 and I couldn't be happier.
Sent from my SM-N900T using XDA Premium 4 mobile app
I'm back in the UK and Wi - Fi calling to the state's have been flawless. Free texts and 3G Web which is still manageable for Emails and browsing. But back to the subject: Wi - fi calling works great.
Sent from my SM-N900T using Tapatalk
The WiFi calling on the Note3 is a little buggy atm; there's already been OTA updates for the other carriers that fix it. I've disabled it both because it's buggy on my high-strength WiFi (echos, drops, CallerID;61 bug, etc), and because I don't really need it in NYC as T-Mobile is everywhere (except deep inside buildings and in basements)
I switched from AT&T (~$75/mo inc taxes&fees) to T-Mobile's prepaid ($30/mo) in June, and now get way more service for less money. All I really lost, which I don't miss much, is roaming, call forwarding (for GoogleVoice VM), and more voice minutes than I could use.
T-Mobile's making all the right moves with their UnCarrier initiative and gaining subscribers fast. Hope they don't end up bogging their network down like Sprint did.
Switch and don't look back, sprint is crap.
Sent from my SM-N900T using XDA Premium 4 mobile app
I switched months ago from Sprint and never looked back, Sprint is total crap. Phoenix is still without LTE from Sprint, but Tmo has pretty good coverage. At my house I actually get faster LTE than I do cable Internet!
Sent from my SM-N900T using XDA Premium 4 mobile app
Like everyone here, Pull the trigger.
I was on sprint using an iphone (yaya, whatever) for the price we paid or well ANYONE pays... its not worth it. Even after EIP on phones with TMOBILE, the global data just makes it sweeter. This is honestly a must-have if your frequent traveler. Sprint gave me the run around for three months with "promises" and tried to keep me over sprint spark, yeah sure softbank has deep pockets, maybe softbank WILL turn sprint around properly...
But its all about the now, not the waiting game. You wont have the data connection issues on TMO like sprint, Global data/text was a huge asset overseas when I went to see family vs. when I was in verizon even few years back (They murder you with data fees on blackberry overseas) then the next trip I took I suffered without data (due to LTE bieng new and HTC Thunderbolt bieng...well CDMA/LTE Only).. *cough* Sprints same way. But this time around I was superduper happy.
My boyfriend in IL uses TMO as his internet REPLACEMENT! and we have never had issues with lag during P2P oldies like AOE2, SC, to newer titles like SC2 or even PS3 games or skyping AND gaming...etc. So I am overall impressed. Very low ping compared to big red even, color me impressed.
Unless your in a magical sprint spark city, with a tri-band device (which you dont) and dont care for coverage outside of that tiny area (This is to ANYONE with sprint) come over to team magenta. Team banana needs to think things through better for the future. Itll average $15~ difference at most for 40x the service.
Sometimes I think sprints techs are idiots, where I work we see around 10,000 guests at a single park alone. Sprint has a single short range tower serving two themeparks Which on a good day will go over 20K, Lets say 14K Average. This tower was the LAST tower to recieve LTE rollouts in the city, and this tower is ALWAYS so overloaded nobodys sprint devices work in the area 99% of time. Infact itll flipflop so much your battery will be gone within 4 hours of being in its service radius. Everytime I call its "no issues reported, youll get a call from a tech within 72hrs". 3 complaints, 2 months later? oh yeah no calls!
I explained ^ to the technician I did somehow manage to run down when they were doing tower maint since I can access the backlot, he knew it too but said he could only keep bringing issue up. There are no extenders owned by sprint within the parks. Verizon, TMO, AT&T All have short range towers & extenders WITHIN park grounds to deal with the loads of people hitting the towers.
Looking at TMOs tower on the grounds, it houses nearly same amount of equipment as the big players. Sprints using a low cap tower in a high cap zone nearly everywhere i go & has "good enough to be passable equipment".
Hell even AT&T where I live...theres a tower so huge its like a mini eiffel tower with blinking lights for planes & all for a low-density area but it covers some major ground with some pretty insane LTE speeds. Very nifty retro fitting.
sprints like... MORE TOWERS WITH BAD RANGE!!! GOGOGOGO!
Do it!
Sent from my SM-N900T using Tapatalk
Sprint is the worst cellphone service provider, Consumer Reports says
http://www.latimes.com/business/tec...rst-consumer-reports-20131121,0,6644321.story
There is a sticky for this discussion http://forum.xda-developers.com/showthread.php?t=2466107
Data and call quality on these custom roms have been fine up until a few months ago. Either It's a fluke and just so happen that I been having issues around the time 4.3 dropped or the rom has issuses. I tried several 4.3 roms and still issuses with data speeds and drop calls. I called sprint and get the towers been updated and there's no outages in your area bull crap or lies of sending a box to boost signal free of charge ****. I never ask on this forum alot I rather figure it out myself but im completely lost. The only thing I haven't did yet was go back to 4.1 stock. My backup to that is gone Thanks to a dead 64 gig sd card and I don't wanna waste my time if the results are gonna be the same. Sprint was great for a year but things are bad took 3 hours to download 3 mb app smdh. I don't wanna leave sprint but I might not have a choice. It's hard to say it's my phone because my wife evo 4g lte dont even see 4g unless she jump on my internet tether or make a call in the bedroom to avoid a drop call. I literally get great coverage everywhere in town but at home. At my mom house I get download speeds of 15mbps all day long and at home download speeds of 0.63mbps and my phone say 4g lte on both really sprint. If you have any suggestions please steer me in the right direction before I blow 450 dollars leaving to another carrier. I would just be happy with no drop calls skip the internet at this point.
If your running stock with that knox mess let me know if things are different with calls or data hell I'll even give cm a try if it works.
Sent from my SPH-L900 using XDA Premium 4 mobile app
Well I think your answer lies in your post. Everything works fine as long as your not at your house you stated. So it is a signal issue on sprints part not software or your phone.
FYI T-Mobile is offering to pay your etf's if you are looking to go that route.
Sent from my SPH-L900 using XDA Premium 4 mobile app
Yeah I was checking that out and about to make that switch today just left the tmobile store just waiting on wife to pick a phone . Sprint been ok but I need better coverage in the midwest these storms and drop calls is not safe . Thanks for the suggestion Im gonna miss this phone. Off to the lg g2.
Sent from my SPH-L900 using XDA Premium 4 mobile app
Hey guys,
I have had a couple people complain that when I was talking with them with my Note 4, I was breaking up several times. I think I was home every time someone complained that I was breaking up.
This is my first phone ever with Verizon and so far the data signal has been flawless, always super fast. I am worried though that my radio signal on the phone isn't good, possibly a defective phone?
When I got into work this morning I left myself a 2 minute voicemail on my work phone and played it back to see if it was breaking up. I played it back and it was perfect.
Could my house just be a "bad spot" in the area? I'm in West Bend, about 30 minutes north of Milwaukee. My signal at home was about -101dbm and its about the same at work. If my signal/service is going to suck at home thats going to be pretty annoying.
Is there a number that I can call to update the towers? I know this helped on occasion when I still was with US Cellular.
PS. My wife got the exact same phone, I'll have to check to see what her signal strength is.
Thoughts?
thegipper said:
Hey guys,
Thoughts?
Click to expand...
Click to collapse
Hello, I've moved your thread to Q&A as it's pretty clearly a question.
Thanks.
Do you have a case of any kind on your phone? If so, which one.
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
thegipper said:
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
Click to expand...
Click to collapse
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
usmaak said:
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
Click to expand...
Click to collapse
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
thegipper said:
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
Click to expand...
Click to collapse
So they didn't give you the extender? They were very accommodating a couple of years ago when I called. They acted like they actually wanted to keep me. They were going to let me cancel AND keep the two S3s that I had just gotten. Before that, I had Sprint, and I'd have gone to two tin cans and string before I'd have spent another day with Sprint.
I used to live in Illinois, and aside from the area right near my house, the signal was pretty good. I'm in Colorado now, and Verizon out here is an entirely different story. LTE is a joke where I live. I get a decent signal, but download speeds are sometimes worse than 3g. There are only four communities out here with XLTE. I was considering going to TMob or ATT, so I asked some of my neighbors. They all said to stick with Verizon, so here I am.
They are going to have technical support first check the towers or something to that extent. She started a ticket for my complaint and are going to get back to me within 24-48 hours. If it doesn't improve, then we are going to talk about an extender. So far the only reception issues that I appear to be having is in my house.
Whats weird is the signal strength is the same at home as it is at work. I called my land line from my cell phone at work and left a 3 minute message of me babbling and not once did it ever break up. If the strength is the same, why is it cutting in and out and dropping calls at home?
Hopefully they can resolve this. They are going to give me an extender for free or I'm dropping them.
Sounds like a problem tower, or a tower that's too far away. Or a tower that's overly congested.
Well I hope they can fix it. Kind of ridiculous that I can't get a reliable signal in my own house in a town of 30k people.
Signal on mine is a little better than the S4. Call and text range is great.
I am happy with the signal overall.
I have noticed that people tend to not hear me at all when I have a call open to them
Alot of the times as I'm talking the opposite side keeps talking back words like "Hello, hello.. are you still there?" and all the while I can hear them perfectly. I swapped my Note 4 for a new one at the store and for a while I was good until today the samw thing happened again. Im beginning to worry that the antenna reception on this phone is not as good my old Galaxy S4.
Really hope it is just a software problem that can be corrected. I live in Finland and I have a non branded and non sim-locked Samsung Galaxy Note 4.