Develop Bugs

Voicemail Notification Functionality

First things first, before anyone says search, and refers to this thread;
I have!
I am currently using one of gospeed.racergo's home screens, which has the handy
Email:0 Text:0 Voicemail:0 coding. But I've noticed that the voice mail count is not collected through the "unreadvmail." So any voice mails I receive do not get counted here. Further more my dash does not display the reel-to-reel logo in the top bar when I have new voicemails. I could have swore that initially it did, but it doesn't seem to do so anymore. The only way I know that I have voicemails is the annoying text message that the Rogers service provides.
I am using a unlocked Tmobile Dash with the Tmo WM6 ROM. Would going to the Rogers WM6 ROM give me the reel-to-reel logo functionality? Again I *think* this used to work on my phone, and the only thing that I have really done since I got it was use application unlocker. Would "application re-locking" my phone bring back this functionality?
Hellpppp!!!
Thanks!

I have the reel to reel logo show as well as the counter working on my own Dash, and have used it with both a Tmo rom and a Rogers rom, as well as a friends Moto-Q. I am really unsure of why it is happening to you, but running the unlocker wont have any thing to do with it. Are there any other programs that have been installed? You could also revert back to a generic home screen and make sure it works by intentionally missing a call and leaving a Vm, but I suspect the lost functionality will still exist.
Are you using Tmobile, Rogers, or someone else for a provider? I can only vouch for Tmobile's (well, and Verizon but that wouldn't be pertinent) indicators so someone else may need to chime in if you are on a different system.

On all my TMo WM phones (SDA, Dash and Shadow) the VM counter isn't really a counter. Regardless of how many voicemails I have, the 'counter' always says '1' -- if I have none, it correctly shows '0'.
I've noticed on the Shadow, the Neo homescreen just says 'New Voicemail' and doesn't attempt to count voicemails.

Weirdest thing,
Today I missed a call, got the reel-to-reel and the counter went to 1 on the home screen. Then, I missed another call, the reel-to-reel stayed, but like chaz said, the counter stayed at 1. Listening to both voicemails cleared both indicators.
I have no idea why it starting working again today, I just hope it keeps working! My provider is Rogers btw.
Is there a way to make the counter actually count?

You know, I had to have a friend leave 2 voicemails to verify- the counter dont count over 1 Never missed 2 voicemails so I never knew!

The reason for this is that TMobile and Verizon don't use the same voicemail system as AT&T. I know with AT&T they now have the visual voicemail so you can visually see your different voicemails, who they're from, length, etc. And, you can skip the ones you don't want to listen to and go straight to the ones you do. Not that I'm advocating anybody switch to AT&T... I'm not much of a fan of their service... More bars in more places doesn't necessarily mean better service.
I don't see a workaround to the voicemail counter problem though. It's always just going to show whether you have voicemail (1) or no voicemail (0).

skiutah1080 said:
It's always just going to show whether you have voicemail (1) or no voicemail (0).
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Binary....swweeeeet...
lol.

[Q] voicemail notification stays on

Got my hspa nexus yesterday... nearly fainted when it arrived so soon. I ordered it from gum mobile, excellent fast service.
Slid in my T-Mobile sim card and instantly started rocking 5mg plus download speed... loving this!
Anyway, the only thing I cannot figure out is my voicemail situation... the voicemail notification icon came on, and it displaying my Google Voice number.
I confirmed that I have no unread voice mails on Google voice or my T-Mobile account... what am I missing?

Same here, except it's my regular carrier voicemail and not Google Voice. Stupid icon will not disappear, not after multiple factory resets, and entering my voicemail to check. Will have to get my carrier to reset on their end and see if that works.

Any success?
I have uninstalled google voice, called into my T-Mobile voicemail... reinstalled.
Let me know... driving me crazy.
Sent from my Galaxy Nexus using xda premium

I rebooted my phone with and it went away for me. I'm using tmobile too.

this is a very common issue with Google Voice and T-Mobile. i have it on my nexus one right now, but luckily i can clear it at boot, so it's not that annoying.
and as you can tell from this google search: https://www.google.com/search?q=t-m...s=org.mozilla:en-US:official&client=firefox-a
it's a huge issue and there are many ways of fixing it, many of which for some people, like me, won't work.

Solved!
I turned off the google voice functionality (Make no calls), then changed the voicemail to carrier (phone>settings>voicemail service)... then unforwarded my phone through the Google Voice interface (settings>Deactivate Google voicemail on this phone)
Then... called my T-mobile number from the house phone, left a voicemail message, called my voicemail box from my GN (hold down the 1 key), listened to the message, deleted the message... bam! no more voicemail icon.

ssmithri said:
I turned off the google voice functionality (Make no calls), then changed the voicemail to carrier (phone>settings>voicemail service)... then unforwarded my phone through the Google Voice interface (settings>Deactivate Google voicemail on this phone)
Then... called my T-mobile number from the house phone, left a voicemail message, called my voicemail box from my GN (hold down the 1 key), listened to the message, deleted the message... bam! no more voicemail icon.
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bit more steps than what i did. gonna try this on my GN when i get it. hope it works.

EZ44 said:
Same here, except it's my regular carrier voicemail and not Google Voice. Stupid icon will not disappear, not after multiple factory resets, and entering my voicemail to check. Will have to get my carrier to reset on their end and see if that works.
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Called my carrier (Rogers) and had them do a reset on their end then pulled the battery for 2 minutes. Didn't appear to work at first so I left myself a voicemail, deleted it, and the notification disappeared right away. This didn't work prior to having the carrier do a reset.

EZ44 said:
Called my carrier (Rogers) and had them do a reset on their end then pulled the battery for 2 minutes. Didn't appear to work at first so I left myself a voicemail, deleted it, and the notification disappeared right away. This didn't work prior to having the carrier do a reset.
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interesting, becaue i tried the call and leave yourself a voicemail and it never worked for me.
kinda glad that i have a couple ways of trying to fix this now when my Gnex comes in this week.

Google Voice and Visual Voicemail Plus

So I installed Google Voice, hated it, uninstalled it, but it's still notifying me of new voicemails by email and there's nothing at the bottom of the email to discontinue them or anything...
Also, after I installed Visual Voicemail Plus by phone started doing this weird thing when I get incoming calls where I pick it up and it asks me to press 1 to accept, like every call is a collect call or something. It also seems to be making it so I can't even pick up calls from 800 numbers, which is really a big problem cause I go to school under the GI Bill and I needed to get a hold of them and they only do callbacks now, 3 days in advance! So they called me back 4 times or so in a row and I couldn't pick it up for the life of me.
I'm running CM9 alpha2, not sure if that helps.
Help!

theMallacht said:
So I installed Google Voice, hated it, uninstalled it, but it's still notifying me of new voicemails by email and there's nothing at the bottom of the email to discontinue them or anything...
Also, after I installed Visual Voicemail Plus by phone started doing this weird thing when I get incoming calls where I pick it up and it asks me to press 1 to accept, like every call is a collect call or something. It also seems to be making it so I can't even pick up calls from 800 numbers, which is really a big problem cause I go to school under the GI Bill and I needed to get a hold of them and they only do callbacks now, 3 days in advance! So they called me back 4 times or so in a row and I couldn't pick it up for the life of me.
I'm running CM9 alpha2, not sure if that helps.
Help!
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You have to log in to Google Voice on a computer. Once you do, there are settings options to un-register your Sprint phone number. What its doing is screening the calls.

Yes, that is all Google Voice. You are still connected to it.
Sent from my SPH-D700 using XDA App

Voicemail Notification

So lately, I've been amazed at the number of calls that I've gotten that haven't left voicemail. I just got four today. So I decided to check my voicemail, and sure enough, I have a bunch of messages. I'm not sure why, but suddenly my voicemail notification icon is not displaying in the notification area. Has anyone else experienced this? If so, is there a fix?

usmaak said:
So lately, I've been amazed at the number of calls that I've gotten that haven't left voicemail. I just got four today. So I decided to check my voicemail, and sure enough, I have a bunch of messages. I'm not sure why, but suddenly my voicemail notification icon is not displaying in the notification area. Has anyone else experienced this? If so, is there a fix?
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My wife and I both have the Note 4 on VZW and we have this same issue. I'll get calls all week and think nobody left a message. Then I'll go log in and find I have like 10 waiting. I am pretty sure we used to get notifications, but not for the past 2-3 months at least.
I feel like someone must have an idea what the issue is. I really don't want to go to the store to wait in line for someone to tell me I am wrong.

CoreyT said:
My wife and I both have the Note 4 on VZW and we have this same issue. I'll get calls all week and think nobody left a message. Then I'll go log in and find I have like 10 waiting. I am pretty sure we used to get notifications, but not for the past 2-3 months at least.
I feel like someone must have an idea what the issue is. I really don't want to go to the store to wait in line for someone to tell me I am wrong.
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My wife also has the Note 4, and her notifications come through just fine. I wonder if it has to do with that visual voicemail abomination that they force on our phones. I've gotten in the habit of checking my voice mail manually, whenever I have a missed call. I shouldn't have to do that.

CoreyT said:
My wife and I both have the Note 4 on VZW and we have this same issue. I'll get calls all week and think nobody left a message. Then I'll go log in and find I have like 10 waiting. I am pretty sure we used to get notifications, but not for the past 2-3 months at least.
I feel like someone must have an idea what the issue is. I really don't want to go to the store to wait in line for someone to tell me I am wrong.
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I had the same issue. *611 customer service eventually ended up with a voice mail customer service rep. It seems there was a "Update" pushed by Verizon that conflicts with Galaxy Device voicemail notifications. She "adjusted" the settings on her end and had me reboot, then test called me, Voila, the little tape recorder pops up and my notifications now show an unanswered voicemail. I asked if there was a way for a consumer to reset from their end, she said no, a Verizon Network adjustment is necessary.

I just called and had the same thing done. I have the developer edition note 4 but that doesn't matter according to verizon tech support. notifications work now.
the verizon support specialist told me that verizon had put out an update to those users who got phones after the beginning of the year to 'opt' in to premium voicemail. apparently this messes up the users account voicemail protocol to where they don't receive notifications if they opt out of visual voicemail and just rely on basic 'old school' voice mail. the tech had to 'block' visual voicemail features and configure my account for use with JUST basic old school voicemail. hope this helps.

You're think that they could push another update that would fix it, without everyone who has the problem having to call in and take up customer service time.

I had to call them too.

usmaak said:
You're think that they could push another update that would fix it, without everyone who has the problem having to call in and take up customer service time.
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Most likely enough people "opt in" for $3.99 (or whatever it actually is) a month to make it all worth while...

hey, so I hate googling for solutions and not getting answers so i signed up to help solve this problem
open the phone menu
click the three dots on the upper right and hit settings
select 'call'
under where it says 'voice mail service' near the bottom, add an alert sound for voice mails and select vibrate (if you want to)
next, open the general phone settings (looks like a gear) and go to 'sound and notifications'
go to 'application notifications'
scroll all the way down and select 'voicemail'
click 'set as a priority' so it says 'turn on'
I'm sorry I can't post photos along with it, but the xda forums don't allow new posters to add pictures to their posts until they've posted ten things. (understandable but v frustrating)
The verizon rep (who was very kind and personable) walked me through these steps.
I hope this helps everybody in this thread and all the people hunting from google as well! :]

touchtonegenius said:
hey, so I hate googling for solutions and not getting answers so i signed up to help solve this problem
open the phone menu
click the three dots on the upper right and hit settings
select 'call'
under where it says 'voice mail service' near the bottom, add an alert sound for voice mails and select vibrate (if you want to)
next, open the general phone settings (looks like a gear) and go to 'sound and notifications'
go to 'application notifications'
scroll all the way down and select 'voicemail'
click 'set as a priority' so it says 'turn on'
I'm sorry I can't post photos along with it, but the xda forums don't allow new posters to add pictures to their posts until they've posted ten things. (understandable but v frustrating)
The verizon rep (who was very kind and personable) walked me through these steps.
I hope this helps everybody in this thread and all the people hunting from google as well! :]
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You lost me at "open the general phone settings". Where is this located?

usmaak said:
You lost me at "open the general phone settings". Where is this located?
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I'm sorry, I should have been more specific with that.
On the bottom right of the customizable menu right at the bottom of your home screen, click the dot button that says 'Apps' on it. I'm not sure how many pages of apps you have, but it will list all your apps on the phone. It's called 'Settings' and the icon for it is a silver/white gear with a blue circle in the middle of it. Does that help?

Yup. So settings. I go in to it through the notification area, but it's the same thing.
I don't have any menu items that are titled "Application Notifications". Perhaps because I am still on 4.4.4?

THANK YOU!!
touchtonegenius said:
hey, so I hate googling for solutions and not getting answers so i signed up to help solve this problem
open the phone menu
click the three dots on the upper right and hit settings
select 'call'
under where it says 'voice mail service' near the bottom, add an alert sound for voice mails and select vibrate (if you want to)
next, open the general phone settings (looks like a gear) and go to 'sound and notifications'
go to 'application notifications'
scroll all the way down and select 'voicemail'
click 'set as a priority' so it says 'turn on'
I'm sorry I can't post photos along with it, but the xda forums don't allow new posters to add pictures to their posts until they've posted ten things. (understandable but v frustrating)
The verizon rep (who was very kind and personable) walked me through these steps.
I hope this helps everybody in this thread and all the people hunting from google as well! :]
Click to expand...
Click to collapse
Thank you so much for taking the time to post this solution! Worked for me!

I'm also on 4.4.4 and I'm quite lost on that second part of the instructions. Could someone please explain?
Thank you.

I'm stuck, too. I don't have Sound and Notifications. Just Sound. On 4.4.4 as well.

Did you sign up for visual vm?

Enable voicemail notification on Samsung Galaxy 6
If you aren't receiving voicemail notifications, this is a system error. You have to reset your voicemail. Goto: Settings, Applications, Application Manager. You may have to swipe the screen to the left twice so that it says ALL at the top. Then scroll down to voicemail. Hit Force Stop, then ok, scroll down and hit Clear Data and Clear. I just got off the phone with tech and this is exactly what I did and now my voicemail notification is back.

AT&T call forwarding

This is a weird one and has me a little concerned. If I try to turn off call forwarding I get an error telling me that the carrier doesn't support disabling call forwarding. Then it puts in the number +1 832-597-9997 as the number to forward to. Does anyone else get anything like this? Go to phone app, settings, calls. This still happens after a full wipe and install of the factory image.
PS, I have a pixel 3 but there's a lot more activity in the XL forum
Man, the XDA app and site is a pita. Not sure what it did to my title.

jd1639 said:
This is a weird one and has me a little concerned. If I try to turn off call forwarding I get an error telling me that the carrier doesn't support disabling call forwarding. Then it puts in the number +1 832-597-9997 as the number to forward to. Does anyone else get anything like this? Go to phone app, settings, calls. This still happens after a full wipe and install of the factory image.
PS, I have a pixel 3 but there's a lot more activity in the XL forum Man, the XDA app and site is a pita. Not sure what it did to my title.
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You piqued my curiosity so I went into the phone settings menu and selected call forwarding. It initialized for the first time and populated some phone numbers similar (not the same) as yours. I then selected the call forwarding toggle (it was set to off) and I got a dialog box to input the number I wanted to forward to. It appears to be working but I haven't tested it. May be a provisioning issue. How old is your SIM? Wouldn't hurt to swing by AT&T to get a new one.

v12xke said:
You piqued my curiosity so I went into the phone settings menu and selected call forwarding. It initialized for the first time and populated some phone numbers similar (not the same) as yours. I then selected the call forwarding toggle (it was set to off) and I got a dialog box to input the number I wanted to forward to. It appears to be working but I haven't tested it. May be a provisioning issue. How old is your SIM? Wouldn't hurt to swing by AT&T to get a new one.
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What happens when you go into one of the three options, busy, etc, and turn it off?

jd1639 said:
What happens when you go into one of the three options, busy, etc, and turn it off?
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When busy, When unanswered, When unreachable are all greyed out with the same phone number but I guess that is the Google service number or AT&T's. It accepts my forwarding number. I can then tap that number and get out to the pop up dialog which gives the option to turn off, cancel or update. Turning off and updating works fine. Exiting leaves me at the main settings menu. Looks like is is working with no errors. Check your SIM to make sure it is one of the newer series. If not get a new free SIM provisioned at AT&T. Are you PRE paid, or POST pay contract? Are you AT&T or on an MVNO?

v12xke said:
When busy, When unanswered, When unreachable are all greyed out with the same phone number but I guess that is the Google service number or AT&T's. It accepts my forwarding number. I can then tap that number and get out to the pop up dialog which gives the option to turn off, cancel or update. Turning off and updating works fine. Exiting leaves me at the main settings menu. Looks like is is working with no errors. Check your SIM to make sure it is one of the newer series. If not get a new free SIM provisioned at AT&T. Are you PRE paid, or POST pay contract? Are you AT&T or on an MVNO?
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Thanks. The Sim is new but I'll have it checked out on Monday when att is open.