So lately, I've been amazed at the number of calls that I've gotten that haven't left voicemail. I just got four today. So I decided to check my voicemail, and sure enough, I have a bunch of messages. I'm not sure why, but suddenly my voicemail notification icon is not displaying in the notification area. Has anyone else experienced this? If so, is there a fix?
usmaak said:
So lately, I've been amazed at the number of calls that I've gotten that haven't left voicemail. I just got four today. So I decided to check my voicemail, and sure enough, I have a bunch of messages. I'm not sure why, but suddenly my voicemail notification icon is not displaying in the notification area. Has anyone else experienced this? If so, is there a fix?
Click to expand...
Click to collapse
My wife and I both have the Note 4 on VZW and we have this same issue. I'll get calls all week and think nobody left a message. Then I'll go log in and find I have like 10 waiting. I am pretty sure we used to get notifications, but not for the past 2-3 months at least.
I feel like someone must have an idea what the issue is. I really don't want to go to the store to wait in line for someone to tell me I am wrong.
CoreyT said:
My wife and I both have the Note 4 on VZW and we have this same issue. I'll get calls all week and think nobody left a message. Then I'll go log in and find I have like 10 waiting. I am pretty sure we used to get notifications, but not for the past 2-3 months at least.
I feel like someone must have an idea what the issue is. I really don't want to go to the store to wait in line for someone to tell me I am wrong.
Click to expand...
Click to collapse
My wife also has the Note 4, and her notifications come through just fine. I wonder if it has to do with that visual voicemail abomination that they force on our phones. I've gotten in the habit of checking my voice mail manually, whenever I have a missed call. I shouldn't have to do that.
CoreyT said:
My wife and I both have the Note 4 on VZW and we have this same issue. I'll get calls all week and think nobody left a message. Then I'll go log in and find I have like 10 waiting. I am pretty sure we used to get notifications, but not for the past 2-3 months at least.
I feel like someone must have an idea what the issue is. I really don't want to go to the store to wait in line for someone to tell me I am wrong.
Click to expand...
Click to collapse
I had the same issue. *611 customer service eventually ended up with a voice mail customer service rep. It seems there was a "Update" pushed by Verizon that conflicts with Galaxy Device voicemail notifications. She "adjusted" the settings on her end and had me reboot, then test called me, Voila, the little tape recorder pops up and my notifications now show an unanswered voicemail. I asked if there was a way for a consumer to reset from their end, she said no, a Verizon Network adjustment is necessary.
I just called and had the same thing done. I have the developer edition note 4 but that doesn't matter according to verizon tech support. notifications work now.
the verizon support specialist told me that verizon had put out an update to those users who got phones after the beginning of the year to 'opt' in to premium voicemail. apparently this messes up the users account voicemail protocol to where they don't receive notifications if they opt out of visual voicemail and just rely on basic 'old school' voice mail. the tech had to 'block' visual voicemail features and configure my account for use with JUST basic old school voicemail. hope this helps.
You're think that they could push another update that would fix it, without everyone who has the problem having to call in and take up customer service time.
I had to call them too.
usmaak said:
You're think that they could push another update that would fix it, without everyone who has the problem having to call in and take up customer service time.
Click to expand...
Click to collapse
Most likely enough people "opt in" for $3.99 (or whatever it actually is) a month to make it all worth while...
hey, so I hate googling for solutions and not getting answers so i signed up to help solve this problem
open the phone menu
click the three dots on the upper right and hit settings
select 'call'
under where it says 'voice mail service' near the bottom, add an alert sound for voice mails and select vibrate (if you want to)
next, open the general phone settings (looks like a gear) and go to 'sound and notifications'
go to 'application notifications'
scroll all the way down and select 'voicemail'
click 'set as a priority' so it says 'turn on'
I'm sorry I can't post photos along with it, but the xda forums don't allow new posters to add pictures to their posts until they've posted ten things. (understandable but v frustrating)
The verizon rep (who was very kind and personable) walked me through these steps.
I hope this helps everybody in this thread and all the people hunting from google as well! :]
touchtonegenius said:
hey, so I hate googling for solutions and not getting answers so i signed up to help solve this problem
open the phone menu
click the three dots on the upper right and hit settings
select 'call'
under where it says 'voice mail service' near the bottom, add an alert sound for voice mails and select vibrate (if you want to)
next, open the general phone settings (looks like a gear) and go to 'sound and notifications'
go to 'application notifications'
scroll all the way down and select 'voicemail'
click 'set as a priority' so it says 'turn on'
I'm sorry I can't post photos along with it, but the xda forums don't allow new posters to add pictures to their posts until they've posted ten things. (understandable but v frustrating)
The verizon rep (who was very kind and personable) walked me through these steps.
I hope this helps everybody in this thread and all the people hunting from google as well! :]
Click to expand...
Click to collapse
You lost me at "open the general phone settings". Where is this located?
usmaak said:
You lost me at "open the general phone settings". Where is this located?
Click to expand...
Click to collapse
I'm sorry, I should have been more specific with that.
On the bottom right of the customizable menu right at the bottom of your home screen, click the dot button that says 'Apps' on it. I'm not sure how many pages of apps you have, but it will list all your apps on the phone. It's called 'Settings' and the icon for it is a silver/white gear with a blue circle in the middle of it. Does that help?
Yup. So settings. I go in to it through the notification area, but it's the same thing.
I don't have any menu items that are titled "Application Notifications". Perhaps because I am still on 4.4.4?
THANK YOU!!
touchtonegenius said:
hey, so I hate googling for solutions and not getting answers so i signed up to help solve this problem
open the phone menu
click the three dots on the upper right and hit settings
select 'call'
under where it says 'voice mail service' near the bottom, add an alert sound for voice mails and select vibrate (if you want to)
next, open the general phone settings (looks like a gear) and go to 'sound and notifications'
go to 'application notifications'
scroll all the way down and select 'voicemail'
click 'set as a priority' so it says 'turn on'
I'm sorry I can't post photos along with it, but the xda forums don't allow new posters to add pictures to their posts until they've posted ten things. (understandable but v frustrating)
The verizon rep (who was very kind and personable) walked me through these steps.
I hope this helps everybody in this thread and all the people hunting from google as well! :]
Click to expand...
Click to collapse
Thank you so much for taking the time to post this solution! Worked for me!
I'm also on 4.4.4 and I'm quite lost on that second part of the instructions. Could someone please explain?
Thank you.
I'm stuck, too. I don't have Sound and Notifications. Just Sound. On 4.4.4 as well.
Did you sign up for visual vm?
Enable voicemail notification on Samsung Galaxy 6
If you aren't receiving voicemail notifications, this is a system error. You have to reset your voicemail. Goto: Settings, Applications, Application Manager. You may have to swipe the screen to the left twice so that it says ALL at the top. Then scroll down to voicemail. Hit Force Stop, then ok, scroll down and hit Clear Data and Clear. I just got off the phone with tech and this is exactly what I did and now my voicemail notification is back.
Related
Hi all!
This is my 1st Evo post (maybe 1st post period) and Im having trouble with my visual voicemail. I am on the latest firmware, the phone is brand new (got it 2 days ago).
When I open the visual voicemail app, I press menu and click undelivered messages. Sitting in this folder is "[email protected]". Ive tried resending it, no luck. I cant delete it either. I get an error message stating "there is a delay in setting up your voicemail. Your message will be sent as soon as this step is complete." Also, when I hold the 1 key down, it doesnt take me to VM, it just rings and I get an error message. I have to dial my own number to get to my voice messages. What am I doing wrong?
Problem 1: No visual voicemail
Problem 2: Holding 1 key doesnt take me to VM
Thanks in advance for anyones help, it is surely appreciated!
Chris
I forgot to mention, I have full service strength and I can use the internet and get email over the 3g/4g connection.
I called customer service, and they told me to call back on a different line. Wish I had one........
It sounds like there is an issue regarding your profile. You could try updating your profile.
Settings - System Updates - Update Profile
Also update the PRL while you're there.
If that doesn't work and you don't have another phone to call Sprint with, then take it into a store and use their phones to call support, or maybe they can help you there.
Also a suggestion, don't post replies to your topic just edit your existing one. I almost skipped the post because I saw 3 replies, assuming the question was answered.
Sirchuk said:
It sounds like there is an issue regarding your profile. You could try updating your profile.
Settings - System Updates - Update Profile
Also update the PRL while you're there.
If that doesn't work and you don't have another phone to call Sprint with, then take it into a store and use their phones to call support, or maybe they can help you there.
Also a suggestion, don't post replies to your topic just edit your existing one. I almost skipped the post because I saw 3 replies, assuming the question was answered.
Click to expand...
Click to collapse
Will do, headed to a sprint store now.
Thanks for the forum ettiquite info too
here is how your fix this problem...
I just had this and nothing I did or looked up help. got off of the line with Sprint and apparently there is sometimes a "Ghost" number set up on your phone during initiation and if your ported # does not get embedded in the software properly, you are hosed.
here is how you fix it:
- from dialer, dial ##643750#
- a menu will pop up, hit edit mode
- there will be 2 options -- can't remember the names. the top one will be what should be your phone # and the bottom one is a general access # that is *not* your phone #
- on the top entry, click edit and replace the # with your own phone #
- click the menu button on the phone and initiate the change
After I did this, my many test voicemails arrived after about 10 seconds.
Hope this helps --- I was not a member of this forum but registered just to log this fix as it is very frustrating. I hope this saves someone some time and frustration!
1. Sign up for google voice,
2. setup conditional call forwarding on your voicemail
3. enjoy transcribed text and better recording quality
donatom3 said:
1. Sign up for google voice,
2. setup conditional call forwarding on your voicemail
3. enjoy transcribed text and better recording quality
Click to expand...
Click to collapse
I was trying to figure this out.. What's the easy to set up forwarding to google voice?
Sent from my PC36100 using XDA App
sjr19 said:
I was trying to figure this out.. What's the easy to set up forwarding to google voice?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Go to settings in google voice then voice settings you should see your mobile number and a link to enable google voicemail on this phone.
Basically you're going to dial *28XXXXXXXXXX which is your phone number.
peakay said:
I just had this and nothing I did or looked up help. got off of the line with Sprint and apparently there is sometimes a "Ghost" number set up on your phone during initiation and if your ported # does not get embedded in the software properly, you are hosed.
here is how you fix it:
- from dialer, dial ##643750#
- a menu will pop up, hit edit mode
- there will be 2 options -- can't remember the names. the top one will be what should be your phone # and the bottom one is a general access # that is *not* your phone #
- on the top entry, click edit and replace the # with your own phone #
- click the menu button on the phone and initiate the change
After I did this, my many test voicemails arrived after about 10 seconds.
Hope this helps --- I was not a member of this forum but registered just to log this fix as it is very frustrating. I hope this saves someone some time apd frustration!
Click to expand...
Click to collapse
I had this exact problem when I ported my old number to my Evo. I went to a Sprint store and they called CS, and I watched the keystrokes the rep did so I'd know what he did. I think the code for this is different for everybody. I just realized today that when CS did this for me, the rep dialed ##xxxxxx# where xxxxxx was actually my MSL code (just looked it up today and it looked familiar, now I know why).
So enter your own MSL and you should get what you need.
My HTC Incredible is display a voice mail but when I access it, it stated no message available. So how do I remove this from my notification? I cannot seem to get rid of it, it is getting anoying. TIA.
I had the same thing when I first install gvoice on my android.
That is actually a new voice mail on your Verizon voice mail service.
I think I cleared it by pulling down the notification bar and using the "clear" button in the upper right hand corner.
If you feel you need to listen to it, you may have to go to your settings menu, then call menu to re-enable your VZ voice mail... I've never done this and I believe it could take hours before it actually takes affect.. And then you will need to return your voice mail to GV when you're done.
I believe it will take hours because when I installed GV my GV VM took about a day to be default.
I don't see the clear option when I drag it. I will try to change my PocoMail to VZW and back to see if this Wii work. Thx.
I finally figure it out, as Luvit stated, the notification is for VZW voice but since I choose gvoice as default, it always call gvoice. No wonder I have no message. I have to call my VZW vm and delete it everything is fine now. Thx.
It seems like I'm getting calls from everyone except from my wife.
I am on a rooted/CM7.1.0/Droid Incredible and she is on a stock Incredible. We are both on the same Verizon plan.
When she calls, it rings 3 times for her and then to Voice mail. It never rings on my phone. I have checked
I have and use Google voice for voice mail but she is calling my Verizon number.
The "Send calls directly to voicemail" box wasn't checked. I have deleted her contact in my phone and my contact in her phone and it still goes straight to voice mail. I can call her and other people can call me.
Any ideas?
bob_frapples said:
It seems like I'm getting calls from everyone except from my wife.
I am on a rooted/CM7.1.0/Droid Incredible and she is on a stock Incredible. We are both on the same Verizon plan.
When she calls, it rings 3 times for her and then to Voice mail. It never rings on my phone. I have checked
I have and use Google voice for voice mail but she is calling my Verizon number.
The "Send calls directly to voicemail" box wasn't checked. I have deleted her contact in my phone and my contact in her phone and it still goes straight to voice mail. I can call her and other people can call me.
Any ideas?
Click to expand...
Click to collapse
It seems you accidentally blocked her?
Sent from my HTC_A510c using xda premium
I wish calls from my wife went straight to VM.
Dude, you would get so much money on ebay for that phone.
The only thing i could think of is mabey google voice thinks your wifes number is spam. If you go to google.com/voice and hit the gear icon on the top right, select settings and then the calls tab. Uncheck global spam filtering save the change and then see if that works.
cmlusco said:
The only thing i could think of is mabey google voice thinks your wifes number is spam. If you go to google.com/voice and hit the gear icon on the top right, select settings and then the calls tab. Uncheck global spam filtering save the change and then see if that works.
Click to expand...
Click to collapse
that was unchecked
Update:
Formatted everything and "upgraded" to Pons CM7.2 Incredible builds (12192011).
All is working great.
Ha ha, you probably got hacked... Lol
Edit:
To clarify things, guys, he stated that he 'only uses google voice for voicemail'...
This means she is calling his Verizon phone number first... Which, he has something called 'conditional call forwarding' setup... So, even if google voice were set to block her, as spam, it would still have to dial his handset first... And actually ring(or be ignored).
To my knowledge, i haven't seen a way inside of Android to block callers...
Which is why i jokingly say, you got haxxed...
I bet if you flashed a clean install of cm7 again, it would work fine
If you long press the end call button while in a call, you are given the option to put that number on a black list. You could have done that without realizing
-My life is a shooting range, people never change-
Nice, good catch..
That sounds like the most reasonable explanation so far
watt9493 said:
If you long press the end call button while in a call, you are given the option to put that number on a black list. You could have done that without realizing
-My life is a shooting range, people never change-
Click to expand...
Click to collapse
Sent from my ADR6300 using XDA App
watt9493 said:
If you long press the end call button while in a call, you are given the option to put that number on a black list. You could have done that without realizing
Click to expand...
Click to collapse
Thanks for pointing that out. My 1-year-old son might be the culprit.
Formatted everything so not sure, but good to know for the future.
bob_frapples said:
Thanks for pointing that out. My 1-year-old son might be the culprit.
Formatted everything so not sure, but good to know for the future.
Click to expand...
Click to collapse
Blame the kid. Slick move. XD
Learn something new every time I check xda. How do you remove them from being blacklisted though?
Sent from my ADR6300 using XDA App
el6006 said:
Learn something new every time I check xda. How do you remove them from being blacklisted though?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Call settings>blacklist
-My life is a shooting range, people never change-
OOPS
OOPs, I think I "accidently did that to mine just now. It 'll take me months to figure it out. Guys someone needs to post that to FB to get this golden secret out to rest of mankind!
A while back I decided to try AT&T's Visual Voicemail (VV) instead of the built-in app. I'd like to remove it now and revert to the original app but I'm not sure exactly how.
My issues with VV which if I could rectify would make it so I would keep it....
When I get a call that goes to voicemail, the green "phone" app on the home screen will show that i had received a call, but it does not clue me in to that I have a message waiting for me in a different app (Visual Voicemail). So, unless I check VV every time I've missed a call, I have nothing showing me on the main screen that the message is sitting there waiting. At least with the built-in app that came on the phone, I'd see that there was a message waiting and I could have the phone call the voicemail number so I could retrieve the message..
So, either how do I make VV hook up better to the phone app so that it warns me, or if that can't be done, how do I disable VV and make calls go back to the original voicemail app that came with the phone? I'm not sure if simply deleting VV will make everything revert, or if I might need to contact AT$T or possibly have to do something else.....
BTT
Use Titanium Backup to freeze it, that's what I did and also if you have a Google Voice number you can fwd your voicemails to GV and integrate that into the call log and listen to your VM straight from the call log without the need for att voicemail app. You can search on XDA for the tutorial or if you wait I can look up the thread and place it here when I get home.
Erik
ricco333 said:
Use Titanium Backup to freeze it, that's what I did and also if you have a Google Voice number you can fwd your voicemails to GV and integrate that into the call log and listen to your VM straight from the call log without the need for att voicemail app. You can search on XDA for the tutorial or if you wait I can look up the thread and place it here when I get home.
Erik
Click to expand...
Click to collapse
Thank you for your response! I ended up calling AT&T and having them disconnect it, from their end. They then had me dial "1" and set up my "old" voicemail. Now, at least when I get a voicemail I get some sort of notification, instead of having to open AT&T VV every time I pick up the phone to see if I might have missed a call and gotten a voice message.
If you could link to the tutorial, I'd appreciate it!!!
Curious though...when I go into the settings of the voicemail, the top line shows "Service" (followed by Setup, Notification Sound, & Vibrate). Clicking on "Service" I have a choice of "My carrier" & "Google Voice". I have it set to "My carrier".
I did install GV a while back but never used it. When I click on GV I do have a phone number listed, along with a "welcome" message form GV.. What to do with it, I don't know, so any tutorial or guidance would be quite helpful and appreciated!!!
There may be a multitude of great things that GV can do, but all I'm currently looking for is a way that when I miss a call and the caller leaves a message, that I get notified, and don't have to actively go searching on the phone just to see if I might have gotten a message. My notifications bar at the top is so overcrowded that a voicemail-waiting icon will typically not be on-screen. So, if GV will put a notification on either the lock screen or on the bottom of the home screen near the "phone" icon, I'd be a happy man!!
You could have just deleted the apk from system/app folder
Sent from my Optimus G Pro using XDA Premium 4 mobile app
So I am running bliss rom Marshmellow I looked at blocklist setting and its empty so I assume its not my end. they are both with wind mobile but every time they phone me it goes straight to voicemail I am with virgin mobile.
So after a week of this happening I phoned virgin they claim its winds problem so they were going to run some tests wind says nothing wrong on there end Ps I do not use any sorta blacklisting app.
The funny thing is I can phone them no problem. and I can recieve calls from anyone except my parents who like I said use wind. It makes no sense to me.
They have tried leaving voicemails to but I don't get them with virgin mobile. Yet I do get every voicemail from everyone else who phones me.
So virgin phoned me back and now claims its an issue with wind...
Device: Z00A
Go to the Contacts app, to the relevant contacts. Press the 3 dots button on the top, and make sure that "All calls to voicemail" isn't checked by mistake. This is a different settings from the Blacklist.
BobboVilla said:
Go to the Contacts app, to the relevant contacts. Press the 3 dots button on the top, and make sure that "All calls to voicemail" isn't checked by mistake. This is a different settings from the Blacklist.
Click to expand...
Click to collapse
Hello thanks for the response I have looked at that already and it is not checkmarked for both contacts so I am not sure what's going on... Wind claims its not there end and so does virgin.
I'm sorry, I don't have any other ideas. Maybe you installed some kind of antivirus app, and it has a blacklist feature?