Related
Searched other similar topics but not exactly what i was looking for, so here it goes.
My Desire won't connect to my PC. It asks for connection type (charge only etc.) but when i choose Sync or Disk Drive, my PC can't recognize them. I'm using Wind XP 32-bit and latest HTC Sync. I have already tried all USB ports, un/installing HTC Sync and different versions of it. Tried closing antivirus during install and during connecting. When i connect to PC, under device manager it shows Android Phone->Android Composite ADB Interface
I know that phone and cable is fine, because they work on my laptop with win 7 64-bit.
I'm going crazy, HTC help is also useless, in third letter they finaly understood my problem and all they suggested to do was close antivirus and try all USB ports. Please help me.
up........
It's clearly a driver problem.
Enter device manager, in "view" choose "show hidden devices". Then uninstall every driver for the desire (in "disk drives", "storage volume", and in "universal serial bus controllers" - that should be all the places they are; tip if you are not sure about some open properties and check what is says in "location" - should give you a hint).
Uninstall HTC sync again.
Restart win, plug the phone and let windows do the driver installing.
New hardware wizard can't find drivers.
Choose to search online then.
Set the desire in disk mode and connect it again to the PC.
If it again doesn't work, you have not fixed your drivers.
I had problem with windows recognizing my htc Desire when I was connecting to my front usb ports on Desktop computer.
Problem was solved when I connected to back usb port, directly to motherboard.
I see you said you tried all ports but had to share my experience just in case you didn't try the back ports.
3722 said:
Choose to search online then.
Set the desire in disk mode and connect it again to the PC.
If it again doesn't work, you have not fixed your drivers.
Click to expand...
Click to collapse
How i choose to search online? can't find that option
And if i connect my desire to pc, under device manager i can see other devices->Android Phone (after unsucsesful driver install) and if i select to uninstall that, is that enough to delete all drivers? can't find them any other place.
Select "install software automatically" and then "yes, this time only"
This should not have been needed, though. As XP should recognize your device as a usb mass storage device.
And as for the second - have you deleted them while the desire is NOT connected as described in my first reply?
If you could not manage to fix it again, maybe you should reinstall XP, at least then the drivers will be okay...
3722 said:
Select "install software automatically" and then "yes, this time only"
This should not have been needed, though. As XP should recognize your device as a usb mass storage device.
And as for the second - have you deleted them while the desire is NOT connected as described in my first reply?
If you could not manage to fix it again, maybe you should reinstall XP, at least then the drivers will be okay...
Click to expand...
Click to collapse
install software automatically doesn't give me that option...
But i have noticed this wierd behavior before. Like some time agi when i bought a steering wheel, it was impossible to get it working (similar problem, can't find drivers) luckily i was just about to do format c and reinstall xp and after that, no problem, installed first time... Same thing even with memory sticks, USB TV sticks and so on. How come my pc just sort of "loses" or messes up the drivers?! But i'm not going to do a reinstall, just too much stuff i need in my pc.
Is there anything else you can recommend tring?
Dezire z keeps askinf for MTP drivee?? i recently flashed mexdroid rom, and in the beginning none of the usbs would connect my phone. I thought it was a nightly issue as it was based off of a nightly but now its using RC1.
Recently i played around, it wouldnt connect with the "ADB or Android phone driver." I fixed that and those work fine in Device Manager in Windows 7. However!, in device manager it KEEPS asking for MTP. i tried uninstalling, updating, everything!! and it just wont find my htc desire z.
ADB can find it when using command prompt. It can even logcat, and its weird why ADB can see it but windows cant. I have posted a Download link to the Logcat file. Im hoping anyone here can help me.
http://dl.dropbox.com/u/21509455/logcat.txt
thanks
edit* i think i read somewhere Android doesnt use MTP drivers....-confused-
windows 7 can see my phone and lets me safely remove it too, but wont let me see it in my computer.
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
pmcqueen said:
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
Click to expand...
Click to collapse
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
jark99 said:
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
Click to expand...
Click to collapse
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
pmcqueen said:
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
Click to expand...
Click to collapse
Under the usb section in device manager, i have about 8 or so usb controllers and stuff. Im using a Gateway Laptop and only one thing is using a usb port--- the mouse. Thats all. So i dont really have a clue which one is my htc phone because when plugging it in and going into device manager the only devices i remember using the phone were adb, android phone, and Now MTP. If i could pinpoint which usb controller is using my phone ill uninstall it. Other than that, what else is there? This is the strangest problem ever
Sent from my HTC Vision using XDA App
sighh, comeon guys. here ill post some pics of what is going on
Here are the pics of what is going on!!
Normal mode (no phone plugged in) - http://dl.dropbox.com/u/21509455/normal%20mode.jpg
Phone plugged in mode - http://dl.dropbox.com/u/21509455/phone%20plugged%20in.png
Uninstalled MTP & ADB driver Picture (looking for drivers) -http://dl.dropbox.com/u/21509455/phone%20uninstall%20drivers.jpg
Phone with ADB driver but no MTP - http://dl.dropbox.com/u/21509455/phone%20with%20driver%20found%20but%20no%20mtp%20.jpg
hope this helps , if you find something that can make this work let me know ASAP
140 views? and no one knows how to fix this problem?? anyone? hello?
jark99 said:
140 views? and no one knows how to fix this problem?? anyone? hello?
Click to expand...
Click to collapse
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
ianmcquinn said:
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
Click to expand...
Click to collapse
im trying to use it as a mass storage device, MTP isnt supposed to show up from what i read. but now it wont start without MTP
did you try what I pm'd you earlier today?
pmcqueen said:
did you try what I pm'd you earlier today?
Click to expand...
Click to collapse
windows 7 home doesnt have that script gpedit.msc
i looked all over google and it doesnt work . only pro and business versions have it.
Did the HTC Sync software not work? Also, have you tried formatting your SD card? Might be a long shot, but if it was ever used in MTP mode at one point, maybe your comp is detecting the files and thinking it's still an MTP device. Not sure if it works that way though...
Did you ever set the phone to MTP mode in the past? Like if you were ever on a Sense-based ROM. Maybe if you had it in MTP mode prior to flashing the new ROM, it stayed in it. Once again, no clue if it works that way since I've never used MTP on this phone before, but might be worth trying if you are out of options.
STILL havent fixed this MTP driver issue, have tried everything including the post above me!....NOTHING IS WORKING. why is it being recognised as mtp, when all i need is use the sd card.
this has been up for a week, seriously no one knows how to fix it?
jark99 said:
this has been up for a week, seriously no one knows how to fix it?
Click to expand...
Click to collapse
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
ianmcquinn said:
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
Click to expand...
Click to collapse
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
jark99 said:
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
Click to expand...
Click to collapse
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
ianmcquinn said:
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
Click to expand...
Click to collapse
Thankss i saw some of those. One method i didnt try, but ill try it and let you know how this goes. Thanks for the link
Sent from my HTC Vision using XDA App
Bumppp. Still no proper way to fix this!!
Sent from my HTC Vision using XDA App
anyone find any fix for this MTP ISSUE?
Hi,
So before going on, I've now spent couple hours trying to fix this issue, looking for tips and threads without luck.
I'm using a rooted DHD, with an Affinity rom. It works perfectly fine.
Yesterday, a friend asked me to install a custom rom on his tablet, which I did.
I had to clean all my Android drivers because the tablet wouldn't be recognized properly by my computer (no ADB driver).
In the end it didn't help and I had to use a fastboot method, which ended well.
Now, my phone doesn't prompt me what I want to do when I plug it to my computer.
I, once again, clean the usb drivers, installed HTC Sync and all its dependencies but the software doesn't recognize my phone (I couldn't care less, but I suppose it's part of my "no prompt" problem).
Of course I tried with and without AV, firewall... No luck (and I think I rooted my phone with both them ON anyway). I tried other USB ports as well
If I plug the phone without HTC Sync and its drivers installed, Windows 7 installs 3 out of 4 drivers, the last being in this suite I suppose.
I tried using the drivers provided with the sdk, they're not for that missing driver.
With the suite installed, I end up with 2 new devices on my devices manager : one "Android USB Device" labeled "My HTC" and one "mobile device" labeled as "J:" (drive name) which means no ADB drivers.
Of course, USB debug and ask when connect are both ON. I tried turning them ON and OFF, but still no luck (except a new driver installation).
ADB drivers start to install as soon as uninstall the "HTC Drive Installer" component, which is weird.
So I don't really know what to do now except that it's driving me nuts as I cannot do anything else than charging the phone now.
Is this a case of "USB brick" ? The threads I read about it all talk about "stock roms".
Try Multi Mount SD Card from the Market.
https://market.android.com/details?...vaWQubXVsdGltb3VudHNkY2FyZC53aWRnZXQuZnJlZSJd
Thanks for the alternative, it works fine
I'd still like to know how to fix this though, if anyone has any clue about it.
It's a sense rom?
Sense roms have an option to permanently put the usb state to charging or storage, etc, without prompting you again. It's an option you tick, in the settings (usb connections, or usb sync maybe? sorry, I don't use sense).
Yes it's a sense rom, with the "always ask me" option activated
Exactly. Yes.
That's strange.
hi every body
i update my HTC One X to jelly bean 4.1.1 three day ago
my phone is from asia
and every thing is ok
it's too fast and it use less battery than befor.
but i find out that when i try to connect my phone to PC it's goes to debug mode and no charge only mod and mass storage are support any more
i contact with HTC support and they say that is your phone problem and you should go to our support center
i want to know that does anyone have this problem or not ?
i think it's HTC Jelly bean problem
i never root and S-Off my phone
sshshsh said:
hi every body
i update my HTC One X to jelly bean 4.1.1 three day ago
my phone is from asia
and every thing is ok
it's too fast and it use less battery than befor.
but i find out that when i try to connect my phone to PC it's goes to debug mode and no charge only mod and mass storage are support any more
i contact with HTC support and they say that is your phone problem and you should go to our support center
i want to know that does anyone have this problem or not ?
i think it's HTC Jelly bean problem
i never root and S-Off my phone
Click to expand...
Click to collapse
well, there is no more mass storage on JB sense..don't know why but it seems so...
matt95 said:
well, there is no more mass storage on JB sense..don't know why but it seems so...
Click to expand...
Click to collapse
Correct, it's MTP only now.
BenPope said:
Correct, it's MTP only now.
Click to expand...
Click to collapse
so that stupid guy from HTC Support was wrong
it's no problem with my sellphone
why when they don't know anything, they sugest us.
he saied you should master reset your phone
i want kill that stupid guy
sshshsh said:
so that stupid guy from HTC Support was wrong
it's no problem with my sellphone
why when they don't know anything, they sugest us.
he saied you should master reset your phone
i want kill that stupid guy
Click to expand...
Click to collapse
don't trust HTC support
BenPope said:
Correct, it's MTP only now.
Click to expand...
Click to collapse
Does that mean no more zip and other kinds of file transfers to our phone storage?
blogslogger said:
Does that mean no more zip and other kinds of file transfers to our phone storage?
Click to expand...
Click to collapse
You can do everything from recovery
We might want to FTP or Airdroid
Disk mode has been replaced by MTP mode... you can still transfer files to your phone without going into recovery.
Windows handles it automatically (XP needs some updates)
Mac needs Android File Transfer software to make it work.
Hi Guys,
Even I'm facing the same issue. It says MTP USB driver failed.
I'm not able to connect to Internet-pass through.
Any suggestions ?
Try this (its a driver issue)
Okay, download the latest sync manager, i.e. 1.0.66 i think.
Remove older drivers, connect your phone, go to device manager, remove any thing that looks like my htc or android phone.
restart system -> connect phone-> install the latest drivers -> enable debugging on phone -> go to device manager, there would be an unknown device over there (android phone)-> right click 'update driver'
then select 'browse my computer for driver software' ,
then click 'let me pick ........'
then 'show all devices', .
then 'have disk.
browse to 'c:\program files\htc\htc driver\driver files\win_7...' or 'c:\program files (x86)\htc\htc driver\driver files\win_7...'
(for Mass Storage Device)
select then choose 'htc, corporation' and the 'my htc'
(for MTP)
->'htc corporation' (without the comma, usually at the top of list), choose the MTP driver from list
(for Internet)
-> just select the rndis driver
Let me know if it works.
I'm also seeing the USB debugging message on my phone but my notebook running Windows 7 able to detect it. I'm able to browse and copy files just like a mass storage. :cyclops:
I also have the same issue with my HTC One X, every time i try to use it as a Removable Disc it doesn't appear on my mac.
as i was reading i found out that i need a mac Android File Transfer software ?
Where can i get this software?
thank you for any information about this issue.
Grimshaw said:
I also have the same issue with my HTC One X, every time i try to use it as a Removable Disc it doesn't appear on my mac.
as i was reading i found out that i need a mac Android File Transfer software ?
Where can i get this software?
thank you for any information about this issue.
Click to expand...
Click to collapse
Not so great with google are we?
Android File Transfer
A lot of Problems after JB update
Hi. I recently updated my one x to jb and honestly it hasnt been a gud experience:
1. Slower than before
2. Boluetooth audio streaming over any device is either jittery or does not connect at all
3. Front came does weird blackish color to eyes that seems as if you r a ghost
Is htc gona be releasing any sort of a patch or update for these issues? or is this the end of the line now?
Does anybody else feel MTP is much much slower than USB mass storage, especially when transferring a long list of small files (example 1000 photos)??? Speed seems decent when transferring one big file (example movie)
aswqaasxza007 said:
Okay, download the latest sync manager, i.e. 1.0.66 i think.
Remove older drivers, connect your phone, go to device manager, remove any thing that looks like my htc or android phone.
restart system -> connect phone-> install the latest drivers -> enable debugging on phone -> go to device manager, there would be an unknown device over there (android phone)-> right click 'update driver'
then select 'browse my computer for driver software' ,
then click 'let me pick ........'
then 'show all devices', .
then 'have disk.
browse to 'c:\program files\htc\htc driver\driver files\win_7...' or 'c:\program files (x86)\htc\htc driver\driver files\win_7...'
(for Mass Storage Device)
select then choose 'htc, corporation' and the 'my htc'
(for MTP)
->'htc corporation' (without the comma, usually at the top of list), choose the MTP driver from list
(for Internet)
-> just select the rndis driver
Let me know if it works.
Click to expand...
Click to collapse
Gday mate,
I have the same issue, and this option does not work. The issue is not a driver issue.... even if the htc driver isnt installed on your pc, the pc will still pick your phone up as unknown (as you stated), however the issue is that the pc doesnt pick up the handset at all..... Been doing abit of research and it appears htc are away of this issue, something to do with a collaboration with Google, and disabling the usb hard drive option on the handsets... (its happened to 3 of my friends all who have htc one xl handsets)....
wills7802 said:
Gday mate,
I have the same issue, and this option does not work. The issue is not a driver issue.... even if the htc driver isnt installed on your pc, the pc will still pick your phone up as unknown (as you stated), however the issue is that the pc doesnt pick up the handset at all..... Been doing abit of research and it appears htc are away of this issue, something to do with a collaboration with Google, and disabling the usb hard drive option on the handsets... (its happened to 3 of my friends all who have htc one xl handsets)....
Click to expand...
Click to collapse
i've been there after update too, but now i got all the drivers installed and working good. i only installed the new version of the HTC Sync Manager.
the Internet Pass-Through is no connected but there is no internet at the phone side!
any ideas?!
Thanks
qaziguy said:
Hi. I recently updated my one x to jb and honestly it hasnt been a gud experience:
1. Slower than before
2. Boluetooth audio streaming over any device is either jittery or does not connect at all
3. Front came does weird blackish color to eyes that seems as if you r a ghost
Is htc gona be releasing any sort of a patch or update for these issues? or is this the end of the line now?
Click to expand...
Click to collapse
Mine is a lot faster, don't really use bluetooth, but have experienced the front camera problem and other bugs, such as home and back button doesn't respond after coming from lockscreen, and suddenly it goes from being on vibrate to normal.
My phone is full stock, but now i think i may want to root it and flash a custom, non-sense ROM.
MTP- problem
hello
I have the same problem. I upgraded my HTC to 4.1.1 via OTA. Since them I have no chance to transfer data between win XP-computer and the HTC. (sorry win xp is the employer PC). (myphoneexplorer helped me later)
the next problem is, it is not possible when I want to storge data bigger than 4 GB!
I had a harshley contact with the HTC service - oh my god, HTC switched the storage format from NTSC to FAT32 for Linux.
it is complete ****ung **** what they did.
welcome to apple
very dissapointed
Peter
Hi there.
I picked up a refurbed Incredible 2 (running 2.3.4) and am trying to get it to connect to PC so I can move files across between the PC and either internal memory and/or microSD cards. I'm having no luck on Windows 7.
I changed the Default Connection Type from Charge Only to Media Sync / Disk Drive / HTC Sync (after installing the HTC Sync software - NOT the HTC Sync Manager, which apparently only supports the newer phones) to no avail. I've tried them all, and they all have the same issue. I've done this both with and without USB debugging checked, and with "Unknown Sources" ("allow installation of non-Market apps") checked. I've also tried uninstalling Sync, installing Sync Manager, trying again (no change), and then reversing it (uninstalling Manager, and reinstalling Sync) - again, no change. Sync does not see the phone while connected and in "HTC Sync" mode via the Default Connection Type (or anything else).
When I plug the phone in to the PC the PC shows a "USB Device not recognized" and sometimes I will get a "Driver did not install successfully" message. Device Manager is showing one Unknown Device with a "!" issue under the USB controllers category I'm assuming is the problem. There is also nothing showing up under the Disk Drives category in my Device Manager other than my hard disk, even though some of the guides I'm looking at say I should have something related to the phone in there.
I've tried connecting it with 2 different USB cables, just in case the one that came with it was not fully functional. I've used the second cable for data transfer in the past, so it should work. No difference.
I've restarted several times, with and without the microSD card installed. I've tried unmounting and remounting the card as well, no difference.
Am I missing some kind of Win7 drivers for the Incredible 2 that are not installed automatically and/or with the HTC Sync install? I've seen some references and links to HTC drivers that are apparently not on the HTC site, but I am very leery of downloading an .EXE from a random website and just installing it to see if it works. I'd think if this was necessary, it would be on the HTC site.
Anyone know what gives here? I can't think of anything else to try.
Am I a complete newb here, or is this potentially an issue with the refurb'ed phone?
Thank you very much for any assistance!
I use the driver linked on the revolutionary.io site (http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe) and I have never had an issue.
Sent from my DInc2...
update
Hi there.
I attempted this, but still no change. Do you know where this installs the drivers to, so I might try to manually point the Device Manager "Unknown Device" to them?
When I try to update the driver via Device Manager, however, it is telling me the following:
"Windows encountered a problem installing the driver software for your device.
windows found driver software for your device but encountered an error while attempting to install it.
'Unknown Device'
Windows has stopped this device because it has reported problems (Code 43)"
Thank you for any further assistance or ideas.
Doesn't matter where you place them but you'll need to go to control panel/system/device manager find the device with the issue and select update driver.... Then it should be recognized
Sent from my HTC Droid Incredible 2 using xda app-developers app
OP - do you have any other USB device drivers for other smartphone(s) installed on your PC? If so, uninstall all of them and reboot it clean.
Assumed that you are running VZW stock software - phone isn't rooted ?
Is your HTC Installer running this version - 3.0.0.007 - that's mine (have it running on W7 Pro and Ultimate on desktop & 2 laptop, no problems for me - I also have it running Win 8.
Uninstall HTC Installer & reboot - without connecting the phone. Turn off firewall & antivirus on your PC temporary, reconnect the phone & follow the prompts to reinstall HTC drivers. Once it's done, disconnect the phone & power down the computer.
Restart the PC and then reconnect the DI2 to it, hopefully - it will recognize the phone and allow you to connect & recognize the mSD card for data transfer, etc.
Please post any specific error messages as you see them. Good luck.
A common cause of "unrecognized USB device" is a bad cable. Try another. Or, try a different USB port on your PC.