HTC one m8 stuck in setup mode - One (M8) Q&A, Help & Troubleshooting

Hi guys
my HTC one m8 is stuck in setup mode, it lets me select a WiFi network then wehn i proceed to set the phone up it says google play service has stopped and takes me back to the start, spoke to guy in shop and he says its a fault during factory reset so needs a complete software reinstall, has anybody had this problem and fixed it or know how to fix it? would be greatly appreciated
i can only access software menu by holding power and down button

Post your fastboot getvar all result without serial & imei no.

Related

[solved] HTC Desire blocked : white screen HTC

I re-post the solution of my problem : it was lost yesterday due to server problem
My HTC Desire was blocked after I change 2 time the SIM card.
It was only for a GSM provider test, not for a HTC Desire problem...
2nd time I change the SIM card, the HTC stop to boot, blocked with the White screen with HTC logo.
Of course, I try to remove battery, retry... but always blocked.
I can go in the boot menu in holding the "Volume down" key during the boot process.
I try "Recovery", but blocked too with the Recovery logo /!\ in red
Yesterday, I post a question on this forum, and someboddy reply me to try to completly erease the configuration data and cache.
I try this solution : in the boot menu, I go to "Clear Storage" option
and IT WORKS !
After, the HTC reboot and the Cyanogen mod run correctly.
Of course I need to reconfigure my Google account, and reinstall the applications. But it's not too difficult, and my HTC Desire in Ok now !
Why I have this problem ?
I don't know...
Perhaps I remove the battery just to quickly after I change the SIM card for the 2nd time ?
Thanks for your help

[q] problems with texts after upgrade

hi,i Just upgraded to latest version of Sense, as prompted. I now find that I can't send texts to certain people - either from compose or when replying... i get a quick 'please wait' message and what I've typed stays on screen. If I exit the screen, the msg is stored as draft. If I re-open, I still can't send it. If I compose a msg to one of the people I can't send messages to but also send it to myself, then it gets sent! this is frustrating and means i cant use the text facility easily. I have rebooted the phone, checked the numbers and APN settings, all are ok (all worked fine before the upgrade). please help.. .? thanks, mark
have you tried to wipe the dalvik, as i had a similar issue with mine after i wiped the dalvik everything seemed fine and smoother
CHEERS, but can't access recovery mode (although can get into scroll menu where I can see it to select it) - my phone's not rooted - maybe that's why. .. not keen on rooting it as it's a company phone . .. Any other ways of clearing it?
cheers, Mark
hi, exactly same problem. I contact htc suport. they told me
please try to put the phone on the safe mode by following the below steps:
1- Turn off the device (Remove the battery)
2- Turn on the device without pressing any thing
3- When you see HTC logo press and hold Vol. Down until the device Vibrates.
that resolve the problem
easy and quick, no need for rooting
then i restart again normally and everithing is perfect

cant disable fast boot

hi everyone, i received today my phone, it seems to be a korean import unlocked for sims but not rooted.
i had a galsaxy s2 for a few years and know how to root and flash a rom, but problem is, on my htc one m8 there is no option to disable fast boot in the battery menu
i looked everywhere on the phone, it's just not there. i looked on the net and somebody suggested CleanFLASH 1.0 just to start the phone in hboot, but can't manage to find the file anymore, links are dead, any suggestion?
thanks
anybody can help with this? I'm bloody stuck without a rooted phone!!!! thank you
satello said:
i looked on the net and somebody suggested CleanFLASH 1.0 just to start the phone in hboot, but can't manage to find the file anymore
Click to expand...
Click to collapse
Is your main problem not being able to get into bootloader (I don't see how else the fast boot power option would prevent you from rooting)? Just hold the power button until the options come up, select Restart, then when the screen goes black, immediately (before the white HTC boot screen) hold the power down rocker, and don't let go until hboot appears.
Alternately, hold power and vol up to force a reboot of the phone, then when the screen goes dark, switch to holding the vol down rocker.
Why are you worry so much on "fast boot" ?
You don't necessarily need to press power + volume down to go to hboot/bootloader.
I never disable "fast boot". Just simply restart, wait for the downanimation complete (it turn black screen) then press volume down (no holding power button) ... it will go to hboot.
Or you can plug in your device to PC with USB debugging enabled. Open a command prompt from your adb folder, type command adb reboot bootloader
thank you. i've tried all the above all afternoon, including all the tools available but phone will only either reboot, sometimes in safe mode, or reboot regularly.
I think I know what I'm doing. I need to unlock bootloader to root, but this is not possible. When connecting to pc by usb, and using tools, from comand line, computer screen just hangs and nothing else happens. with another program I can only see a tiny "fast boot...." on the bottom left corner of the screen. I cannot basically unlock the bootloader hence root the device.
another few things i notice you may be able to double check.
trying to reboot in standard recovery, the android buddy comes up on the screen, like dead, with "no command" message. then pressing volume up will take to recovery screens, never seen this before.
And last, but not least, checking the serial number from the menu > about phone > status the serial number comes as
0123456789ABCDEF
I checked with HTC support on chat and they basically gave me the registered serial number for this IMEI and told me of course that it is impossible that it has another number as this cannot be changed.
Question is... Have I got a clone here??
edit: sorry about the data, it was not set the apn, now it works. normally used to have automatically apn from sim card, but it's not the case for this phone/sim
I bet you do have a clone, does the phone has a playstore ? Install some phone specs app and see what it comes up with.
satello said:
And last, but not least, checking the serial number from the menu > about phone > status the serial number comes as
0123456789ABCDEF
Question is... Have I got a clone here??
Click to expand...
Click to collapse
Is your about phone (there is no about phone on real HTC One M8, only "about") looks like these screenshots here : http://forum.xda-developers.com/showpost.php?p=54102512&postcount=7 and here : http://forum.xda-developers.com/showpost.php?p=54102633&postcount=8
Then it is a clone
ckpv5 said:
Is your about phone (there is no about phone on real HTC One M8, only "about") looks like these screenshots here : http://forum.xda-developers.com/showpost.php?p=54102512&postcount=7 and here : http://forum.xda-developers.com/showpost.php?p=54102633&postcount=8
Then it is a clone
Click to expand...
Click to collapse
it looks like that, checking the specs i can see a ARM v7 Processor, rev3 and a screen resolution of 1280 x 720...
Unfortunately, I think your device is a "Clone".
thanks guys, i've haven't been rooting for a couple of years, but really thougt something was wrong, terribly wrong. ok, will check back here when i get a real one, if needed.
I think he was talking about "Fast boot" option in battery settings and not the "Fastboot" everybody is talking about here. Nevermind. And yes, that phone is/was a clone
CNK80Q3MX said:
I think he was talking about "Fast boot" option in battery settings and not the "Fastboot" everybody is talking about here.
Click to expand...
Click to collapse
The subsequent responses by clpv5 and myself understood that he was talking about "Fast boot" in Settings.
The only reason the "old" root guides instructed to turn off "Fast boot" in power settings, is that this mode enabled would prevent you from entering bootloader from a "powered down" conditon (since with the "Fast boot" option enabled, the phone was never actually powered down, just a deep sleep mode).
But as we pointed out, you could always enter bootloader from a reboot, since a reboot is always a true reboot. This would work regardless of whether "Fast boot" was enabled or not in power settings.
Although it should be noted this thread is from July 2014, and the "Fast boot" option was removed some time ago.
redpoint73 said:
The subsequent responses by clpv5 and myself understood that he was talking about "Fast boot" in Settings.
The only reason the "old" root guides instructed to turn off "Fast boot" in power settings, is that this mode enabled would prevent you from entering bootloader from a "powered down" conditon (since with the "Fast boot" option enabled, the phone was never actually powered down, just a deep sleep mode).
But as we pointed out, you could always enter bootloader from a reboot, since a reboot is always a true reboot. This would work regardless of whether "Fast boot" was enabled or not in power settings.
Although it should be noted this thread is from July 2014, and the "Fast boot" option was removed some time ago.
Click to expand...
Click to collapse
Thanks. I was looking for an explanation like that; in fact, somehow that's why I ended up in this thread. Though, it's useful yet, since there must be lots of devices still running the 'Fast boot' option due to certain manufacturer's lack of firmware updates and because not every device in need for support out there is actually a new device
Sent from my LG-D693n using XDA Free mobile app
same problem
satello said:
thank you. i've tried all the above all afternoon, including all the tools available but phone will only either reboot, sometimes in safe mode, or reboot regularly.
I think I know what I'm doing. I need to unlock bootloader to root, but this is not possible. When connecting to pc by usb, and using tools, from comand line, computer screen just hangs and nothing else happens. with another program I can only see a tiny "fast boot...." on the bottom left corner of the screen. I cannot basically unlock the bootloader hence root the device.
another few things i notice you may be able to double check.
trying to reboot in standard recovery, the android buddy comes up on the screen, like dead, with "no command" message. then pressing volume up will take to recovery screens, never seen this before.
And last, but not least, checking the serial number from the menu > about phone > status the serial number comes as
0123456789ABCDEF
I checked with HTC support on chat and they basically gave me the registered serial number for this IMEI and told me of course that it is impossible that it has another number as this cannot be changed.
Question is... Have I got a clone here??
edit: sorry about the data, it was not set the apn, now it works. normally used to have automatically apn from sim card, but it's not the case for this phone/sim
Click to expand...
Click to collapse
oh man, i thought i was the only one !
i have the same exact phone !
my serial number is exactly 123456789ABCDEF !!!
mine is a chinese mtk htc one m8. after hours of search i figured my phone name is alps_htc one m8 and yes my friend, is a fu..... clone !!!
i tried everything ! and search whole bunch of websites and forums like xda and xda itself, nothing happened !
i also get the => fastboot....... every time i try to go to bootloader !
this is something that you guys who trying to help here had to understand, these clone phones settings is completely different from other phones and even the original one ! hold power button then hold volume up or down, doesn't work !
every time it stock in => fastboot..... none of the buttons of the damn phone works and i have to wait until the battery drain ! real pain in the ass !!! because you know, htc one m8 does not have battery removing option, another pain in the ass !!!!!!!!!
i had a another problem too, when i wipe this clone phone, amazingly, the IMEI was gone !!! the phone said "invalid IMEI" !!! witch after hours of search i flashed it with an app from mobileuncle tools, thank to them amazing app allowed me to flash a custom IMEI from a unused phone.
now i use another htc device from the original manufacturer.
a little piece of advice, do not buy a clone phone ! cause it's going to piss you off !!!
and if you don't know how to recognize a clone from a original phone, its simple, just check the serial number, if it's feel weird, just give back the phone to seller, smile, and run out of the store !
thanks to XDA btw.

HTC One M9 - Not booting properly after Factory Reset - Please Help!

Hi forum,
I have just reset my HTC One M9 back to factory settings and now when it starts it immediately gives me Google Play errors and will not boot. The errors repeatedly show on the screen and it will not boot normally rendering the phone useless. The messages I am getting are:
1: Unfortunately, Google Play services has stopped
2. Unfortunatley, the process com.google.process.gapps has stopped
I click OK and they just keep coming over and over.
I can't get onto the phone to change settings and would just like it to work again. I am not bothered about custom ROMS, just want it working however I can.
Can anyone point me in the right direction, please?
Thanks for your help.
J
HTCjaystroke said:
Hi forum,
I have just reset my HTC One M9 back to factory settings and now when it starts it immediately gives me Google Play errors and will not boot. The errors repeatedly show on the screen and it will not boot normally rendering the phone useless. The messages I am getting are:
1: Unfortunately, Google Play services has stopped
2. Unfortunatley, the process com.google.process.gapps has stopped
I click OK and they just keep coming over and over.
I can't get onto the phone to change settings and would just like it to work again. I am not bothered about custom ROMS, just want it working however I can.
Can anyone point me in the right direction, please?
Thanks for your help.
J
Click to expand...
Click to collapse
You can try starting your phone in safe mode by holding the vol down button when the HTC logo shows when you start up. *release power key and start pressing vol down when htc logo shows*
See if you can start properly with Safe Mode and if anything can be updated there. If it doesn't work, just wipe the phone once more using recovery mode and see if it works. If it fails again even after another wipe, you have to install the RUU for your phone again using the SD card method in the Readme thread.
hi,
shut down your phone
boot into bootloader mode - select boot to recovery
"WARNING - ALL DATA WILL BE LOST"
Next select from Recovery Mode menu "wipe data / factory reset" using Volume buttons to navigate and Power button to confirm.
Choose "Yes -- delete all user data" to confirm the whole operation.
After that select option "reboot system now".

One M9 - Turning the Radio back on......

Hi,
I have a stock M9 that I've had from new.
Over the last couple of weeks, I have been trying to find a solution to my problem but without success.
The phone is stuck in airplane mode - when I look at the settings screen, I see that Airplane mode is greyed out with the status of "turning off..."
*#*#4386#*#* - phone info shows the GSM status as Radio off. When I select 'TURN ON RADIO' nothing happens.
I have factory reset, reloaded the stock image from SD card and tried various combinations of reboot with airplane mode off and on. The SIM card is fine - it works in another device. The M9 recognises the SIM is present and showd the IMEI and correct phone number from the SIM in the *#*#4386#*#* menu.
I have seen this in several other places on this forum; has anyone managed to fix it?
Thanks in advance for any help.
Hardware failure. Return to manufacturer.

Categories

Resources