Please help me.
My phone worked just fine until yesterday. Now it won't turn on. Tried to contact Virgin Mobile. They asked for my Virgin Mobile number otherwise they can't help me. Unfortunately, I don't remember that number since I tossed it long time ago. I didn't even activate the phone with Virgin Mobile because I bought this locked Android phone for my Dad's use as a portable dictionary and calling his friends from Viber.
Background info about this phone:
- The phone is fully charged all the time.
- No new apps installed before it crashed.
- We use the phone's native Android OS so it's never modified in anyway.
- Press and hold Power button as usual to turn it on: it won't turn on. Only the 3 bottom icons (<, Home, and "task manager") were blinking.
- I was able to enter bootloader menu: Press Power button for about 12 secs then release and right after that hold "Volume Down" until the bootloader menu shows up.
- In bootloader menu, I tried and finished "Recovery". A red triangle shows up at the end of the process. I hold the Volume Up key and press the Power key at the same time. A blue menu displays:
* Reboot system now
* Apply sdcard:update.zip
* Wipe data/factory reset
* Wipe cache partition
I tried 'Wipe cache partition". and rebooted system. Nope, it won't turn on.
- Followed the same above process, except tried "Wipe data/factory reset" and rebooted system. Nope, it won't turn on.
- Went back to the bootloader menu, I tried and finished "Factory Reset". Nope, it won't turn on.
Please let me know what I have to do to solve this annoying bootloop problem. Thank you so much.
How about bring it to the customer and get a new one?
#DIO said:
How about bring it to the customer and get a new one?
Click to expand...
Click to collapse
They don't have their own stores. They have agents at Best buy, Target, Radio Shack, etc but I'm not sure these agents accepted the phone. But I'll try. Thanks.
why not?
Weell it looks like they do help people out, although it took the a month bbut hey i already have a replacement ouya from gamestop, making this information something useful for future references, maybe this helps with other things too, this weas sent by the developer team at ouya
Piers (OUYA Support)
Hi,
I hope this finds you well. In the interest of time it sounds like your OUYA may be bricked, but there's a fairly good chance you can recovery your OUYA. Please follow the steps below and let me know if this has restored your OUYA. Thanks, and sorry about our delay in responding!
Best regards,
Piers Sutton
Developer Support
1) Plug a USB keyboard into your OUYA while it's powered off.
2) Power on your OUYA and let it boot as far as it can.
2.5) Find the sysreq key on your keyboard. On most extended keyboards, it is Print Screen.
3) Hold down Alt and Print Screen
4) Press and hold ALT and Print Screen (sysreq) Key.
5) Press i and hold for 5 seconds then release. Repeat this step for 30-45 seconds.
6) Press the HOME key
7) Select "wipe data/factory reset" and hit Enter key.
8) Select "Yes -- delete all user data" and hit Enter key.
9) Select "wipe cache partition" and hit Enter key.
10) Select "reboot system now" and hit Enter key.
treborbula1 said:
1) Plug a USB keyboard into your OUYA while it's powered off.
2) Power on your OUYA and let it boot as far as it can.
2.5) Find the sysreq key on your keyboard. On most extended keyboards, it is Print Screen.
3) Hold down Alt and Print Screen
4) Press and hold ALT and Print Screen (sysreq) Key.
5) Press i and hold for 5 seconds then release. Repeat this step for 30-45 seconds.
6) Press the HOME key
7) Select "wipe data/factory reset" and hit Enter key.
8) Select "Yes -- delete all user data" and hit Enter key.
9) Select "wipe cache partition" and hit Enter key.
10) Select "reboot system now" and hit Enter key.
Click to expand...
Click to collapse
sorry you didn't find this forums earlier. we could have probably helped you out without getting a replacement console.
thanks for the write up though. this same info is already on here (a bunch of different places) but having it again never hurts.
now that you have a working console, look into CWM. its a replacement Recovery Mode that gives you a lot more options and is easier to access. from recovery, you can also re-flash a stock update and that will help A LOT in brick situations.
just ask around for help. and use the search function. not necessarily in that order :silly:
treborbula1 said:
Weell it looks like they do help people out, although it took the a month bbut hey i already have a replacement ouya from gamestop, making this information something useful for future references, maybe this helps with other things too, this weas sent by the developer team at ouya
Piers (OUYA Support)
Hi,
I hope this finds you well. In the interest of time it sounds like your OUYA may be bricked, but there's a fairly good chance you can recovery your OUYA. Please follow the steps below and let me know if this has restored your OUYA. Thanks, and sorry about our delay in responding!
Best regards,
Piers Sutton
Developer Support
1) Plug a USB keyboard into your OUYA while it's powered off.
2) Power on your OUYA and let it boot as far as it can.
2.5) Find the sysreq key on your keyboard. On most extended keyboards, it is Print Screen.
3) Hold down Alt and Print Screen
4) Press and hold ALT and Print Screen (sysreq) Key.
5) Press i and hold for 5 seconds then release. Repeat this step for 30-45 seconds.
6) Press the HOME key
7) Select "wipe data/factory reset" and hit Enter key.
8) Select "Yes -- delete all user data" and hit Enter key.
9) Select "wipe cache partition" and hit Enter key.
10) Select "reboot system now" and hit Enter key.
Click to expand...
Click to collapse
Wow I never knew you could do this! Thanks for writing this up, it might be very useful someday
This is known. But if OUYA is sending this out as their tech support, you'd think they would see the benefit in giving us an easy way into recovery, instead of making us think we are an insignificant minority.
I'm glad you got a replacement, but I am still dissappointed in OUYA reguarding this issue.
Sent from my HTC One using xda premium
adb sideload
I've tired to wipe cache and user data. But my OUYA still can't boot.
Then I tried, to sideload:
adb sideload RC-OUYA-1.0.328-r1_ota.zip
but I got the following error message:
assert failed: !less_than_int(1368745818, getprop("ro.build.date.utc")
Installation aborted.
How can I sideload an ouya ROM?
im not sure you can sideload a ouya rom, you need root and a recovery to flash a rom, just in case and pardon my ignorance but i havent looked into it much, but try searching the ouya forum, that'll help
You cant flash an ota over a broken or custom rom since ota dont contain the full os but just the changes for the update. We would need a propper backup or system dump etc to flash from recovery or an IMG to flash via fastboot.
Gesendet von meinem One X+ mit Tapatalk 4
treborbula1 said:
1) Plug a USB keyboard into your OUYA while it's powered off.
2) Power on your OUYA and let it boot as far as it can.
2.5) Find the sysreq key on your keyboard. On most extended keyboards, it is Print Screen.
3) Hold down Alt and Print Screen
4) Press and hold ALT and Print Screen (sysreq) Key.
5) Press i and hold for 5 seconds then release. Repeat this step for 30-45 seconds.
6) Press the HOME key
7) Select "wipe data/factory reset" and hit Enter key.
8) Select "Yes -- delete all user data" and hit Enter key.
9) Select "wipe cache partition" and hit Enter key.
10) Select "reboot system now" and hit Enter key.
Click to expand...
Click to collapse
Why are steps 3 and 4 the same?
Please, double-check your post for clarity. How long are we supposed to hold down ALT+PrintScr, how many times are we supposed to press them?
I believe it is a case of bashing away on the key as much as possible to hopefully hit it at the right time. Very hit and miss
Sent from my Nexus 5 using xda app-developers app
My understanding is this is the process for a 'hard reset' correct? A complete reinstall of the OS wiping back to factory (not a factory reset).
I ask because I have xposed and the mod collect and would like to completely wipe any modification and start fresh.
Additionally, you do not need to adb the OS in correct? Other instructions stated you needed to side load an ota (a newer version at that) and I would prefer not to have to adb in.
Last question. My TV shows no input when you hit the 'home' key following the above steps. I'm assuming its just defaulting to a resolution my TV cannot display, not a problem with the bootloader?
Stock ROM BTW.
robinscp said:
I believe it is a case of bashing away on the key as much as possible to hopefully hit it at the right time. Very hit and miss
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Don't know if this will help anyone.
In my case it was going into update mode, rebooting and then getting the red exclamation mark, it would reboot, try to do the update and go back to the exclamation mark again, just cycling through, and through, and through and...
I couldn't get ALT-PrintScreen to work, and it was p*ssing me off royally. Then during the loading update part I pressed the ESC key basically in frustration, which cancelled update and took me back to the menu and I did the factory reset through the System menu option. I now have a working Ouya.
After a few hours of struggling with the ALT-PrintScreen option I was surprised by my accidental result.
tazeo said:
Don't know if this will help anyone.
In my case it was going into update mode, rebooting and then getting the red exclamation mark, it would reboot, try to do the update and go back to the exclamation mark again, just cycling through, and through, and through and...
I couldn't get ALT-PrintScreen to work, and it was p*ssing me off royally. Then during the loading update part I pressed the ESC key basically in frustration, which cancelled update and took me back to the menu and I did the factory reset through the System menu option. I now have a working Ouya.
After a few hours of struggling with the ALT-PrintScreen option I was surprised by my accidental result.
Click to expand...
Click to collapse
Used your accidental method and works like a charm
I really bricked this thing and need help
I totally borked my ouya and think it's bricked...
I flashed safe recovery and then flashed CWM from within that and got stuck in the boot loop.
I then side loaded a rom which changed nothing. In an attempt to get out of the cwm--safe recovery loop, I flashed the bootloader (with apparently no kernel) and now have persistent black screen.
I am unable to get anything working via alt-prt scrn-i combo even using home button and device no longer shows up in ADB or in windows.
Am wondering if anyone has any last ideas?
Thanks,
Josh
Jc_Dent0n said:
I've tired to wipe cache and user data. But my OUYA still can't boot.
Then I tried, to sideload:
adb sideload RC-OUYA-1.0.328-r1_ota.zip
but I got the following error message:
assert failed: !less_than_int(1368745818, getprop("ro.build.date.utc")
Installation aborted.
How can I sideload an ouya ROM?
Click to expand...
Click to collapse
You can only sideload a rom which is the same version currently installed or newer, trying to sideload an older rom will give this error message.
took me ages to work this out.
Need help here guys.
I reinstalled CWM and wiped dalvik/cache
Now I cant even boot to recovery no matter how I tried.
I can access the OUYA through the micro usb and can read the file structure from my Mac
How do I restore?
Brickt my ouya trying to flash a recovery.
Flashed it using fastboot. Since then it always boots into CWM, I can see the CWM logo, but thats all thats on the screen. ADB sees my ouya, sometimes, but trying to do anything gives me a protocol fault (no status)
Now Im trying to use this to just reset everything but at about the 4th or 5th time pressing i with alt and sysreq my ouya powers down...
Anyone have any advice?
moku160 said:
Brickt my ouya trying to flash a recovery.
Flashed it using fastboot. Since then it always boots into CWM, I can see the CWM logo, but thats all thats on the screen. ADB sees my ouya, sometimes, but trying to do anything gives me a protocol fault (no status)
Now Im trying to use this to just reset everything but at about the 4th or 5th time pressing i with alt and sysreq my ouya powers down...
Anyone have any advice?
Click to expand...
Click to collapse
Same thing happens to me when I try the recovery. What is the last thing you see when hitting the key combinations? U Splash screen?
substance.v said:
Same thing happens to me when I try the recovery. What is the last thing you see when hitting the key combinations? U Splash screen?
Click to expand...
Click to collapse
The last thing I see, the only thing I see ever, Is the background with the gear and hat for CWM recovery. No menu just the background. After pressing the buttons down for 4 or 5 times it powers down. That's it
moku160 said:
The last thing I see, the only thing I see ever, Is the background with the gear and hat for CWM recovery. No menu just the background. After pressing the buttons down for 4 or 5 times it powers down. That's it
Click to expand...
Click to collapse
Is it possible to post a screen shot with your phone. also connect it to your computer via usb and show us a screen shot of your device manager?
Make sure you have the drivers installed.
Regards-
moku160 said:
The last thing I see, the only thing I see ever, Is the background with the gear and hat for CWM recovery. No menu just the background. After pressing the buttons down for 4 or 5 times it powers down. That's it
Click to expand...
Click to collapse
I got fixed... so lets try this.. power one OUYA with keyboard attached. As soon as the LED lights up on the unit... press alt+sysrq+i .. keeping alt and sysrq pressed .. tap the I until your screen blinks twice. this should bring you into the recovery mode. If your ouya is connected to a computer, you will here a chime.. you device manager should show this as Android Composite ADB interface. from here you can push your image and flash ROMS and such.. hopes this helps
found a very simple yet damn effective way to get out of numbing LG G3 D855 bootlooping loops ! but guys in the process i seem to have forgotten a few steps...shi* ! but dont worry yet. it should come right up....its there. just let me freshen up before tracing back those vital moves that i reluctantly made on(lets see whether it works fine and if not...? mode !)......and voila...it worked magic...! what i now regret is the screen rec. had i been hit with the idea even before getting in there in the first place !
Ok where is the method?
?????????????????????????????????????????????????
OK here it is : first reboot into recovery Twrp( by holding down both Power+Vol-Down buttons while device on power-off state ! that brings up usual LG Logo screen..the minute it appears just let go of the buttons at the same time.. simultaneously strike back and hold them down again. of course this lets us enter into Twrp Recovery Mode. Now... first off, hit the Factory Reset button. as soon as its done with go ahead and hit the Restore button next... it pulls up the screen that says: select Package to Restore... get that package below checked. on the next make sure all these system/data/boot are checked as well. no need to enable MDS verification at the bottom...Swipe what it says swipe to..... ! finally...that unforgetable sxcy 'reboot into system' Lo and behold..........! *
ehhbi said:
OK here it is : first reboot into recovery Twrp( by holding down both Power+Vol-Down buttons while device on power-off state ! that brings up usual LG Logo screen..the minute it appears just let go of the buttons at the same time.. simultaneously strike back and hold them down again. of course this lets us enter into Twrp Recovery Mode. Now... first off, hit the Factory Reset button. as soon as its done with go ahead and hit the Restore button next... it pulls up the screen that says: select Package to Restore... get that package below checked. on the next make sure all these system/data/boot are checked as well. no need to enable MDS verification at the bottom...Swipe what it says swipe to..... ! finally...that unforgetable sxcy 'reboot into system' Lo and behold..........! *
Click to expand...
Click to collapse
Hahaha its a simple restore of ur backup ....everyone knows this no big deal
Mods kindly look into such posts.no need of them.
Dude, seriously? I have to treat my phone like cancerous tumor about to burst because god knows what triggers that reboot, trawling all over the web if somebody found a solution and then this shows up.
Threads not very contributive and is misleading. Closed.
[HELP] "Android system has sttoped working" loop 2 seconds, unable to use screen.
Hello,
Lg g3 (Telefónica / Movistar branded Spanish carrier)
Bought in Jul 2014.
Weeks having reset problems, one day, on a reset, got the msg "Android system stopped working", close, 2 seconds, again same msg, I can't use ths screen to avoid it, just to close the msg window, neither to browse options in those 2 seconds in each loop. I can only use the turn on/off buton, so, when I reset, same stuff again..
I tried to use Recovery Mode (vol-) and I just get the option to restore and WIPE ALL INFO (even files, pics, etc..)... no more options
Tried Lg Suite + Download mode (I can enter in download mode) but the software don't recognice the device.... using original cable,
I need the stuff inside, don't care about the phone thou, will get a new one, but I really need the info inside (no SD, the info inside the internal storage).
Any help?
If you turn off the device, hold down power and volume down. Release them when the lg logo shows then immediately press them again you should get to a factory reset screen. Try performing a factory reset, this will not wipe your files, just all apps and app data
Hi,
thanks for the answer.
that was my first hint, but, as you can see ( imgur.com/ d31OXJi) that menu option says "Delete all user data (including LG and carrier apps) and reset all settings?"..
I do belive this is warning me about wipe all my data including pics, videos, contacts, etc...
Are you 100% sure that wthis will not wipe the entire information?¿
Thanks...
BUMP!
Can anyone help me or confirm us if I do the vol down restart to factory will wipe my pics away??
Thanks...
Really? Noone ever have restored the phone using this option on a g3 to know if the pics will be deleted or not? amazing...