Bluetooth not working when screen is off - Nexus 5X Q&A, Help & Troubleshooting

Since the new March update, my Bluetooth does not work when my screen is off. Help!

To elaborate, my phone and radio connect. When I want to skip a song, I have to wake the device. This was not the case in the previous version. I have it as a trusted devise and tried to disable dose in many combinations without any success. Any ideas?

When you turn on the device is it on the current app that's playing music? I noticed if I go to another app/homescreen I can shut off the screen with the music still playing.

I'm not looking to shut it off, I want to be able to drive and skip songs via my radio skip feature. It doesn't matter if it's the open app or not, it does not respond if the screen is off

I have an update and solution to my previous message about my Bluetooth not allowing my car radio to play via Bluetooth. I found the problem. For some reason, if my phone shuts off without a lock screen, it shuts off my Bluetooth from changing or pausing music. The song will play, but I will have no ability to make any changes. The solution is to only allow the phone to turn off with a lock screen on so that any time my phone turns off whether I push to lock or it times outs the lock screen will show up and as long as the lock screen is on my Bluetooth works. I don't know why this is the case but I least found a workaround.

I was losing my mind trying to chase down this exact same issue, but setting it to lock as you did seems to have resolved it. Thanks!

Thanks! I was going crazy trying to sort this for my girlfriends 6P and had a hint it was lockscreen related as it seemed to work if you turned the screen off manually (which goes to lock immediately, rather than the 10 minute delay she was using)
Thanks for confirming and that it isn't a one off issue with her device, this is definitely a bug Google need to fix!

agouracaguy said:
I have an update and solution to my previous message about my Bluetooth not allowing my car radio to play via Bluetooth. I found the problem. For some reason, if my phone shuts off without a lock screen, it shuts off my Bluetooth from changing or pausing music. The song will play, but I will have no ability to make any changes. The solution is to only allow the phone to turn off with a lock screen on so that any time my phone turns off whether I push to lock or it times outs the lock screen will show up and as long as the lock screen is on my Bluetooth works. I don't know why this is the case but I least found a workaround.
Click to expand...
Click to collapse
Hello Agouracaguy, I'm facing a similar problem with my LG G4 connected with my JBL Horizon speaker, I wonder if you could help me solve this problem:
I'm trying to use my bluetooth speaker to play my Spotify for alarm. The problem is that when I set the alarm for less than one hour, for example, the alarm plays my spotify perfectly. The big problem is that I want to set the alarm at night to play in the next morning and when the alarm is set for a long period like this, my LG G4 simple doesn't play the spotify which makes my JBL to sound the beep alarm instead of the spotify.
When it happens I've noticed that when I turn my G4's screen on it starts playing the spotify. I've already added my JBL as a trusted device, I've already left my phone unlocked but none of theses made no difference.
I've tested my JBL with other phone, a Zenfone, and no matter for how long the alarm was set, it was able to play spotify flawless.
Do you have any idea how I could solve this?

Related

Play music in standby

I know Ive seen this done on other phones and Ive searched high and low on the forum to no avail. Is there a cab tweak that will allow WMP to continue playing while on standby.
You shouldn't need any add-on or tweak to do this - unless you are playing thru the speaker. WMP should continue to play on wired and BT headsets even in standby.
S
The issue is seen when playing music through the TF3D player itself out through the speaker, and the system locking through S2U2. You can't turn the screen off or else playback will stop.
Someone posted a solution for what sounded like the same problem, here: http://forum.xda-developers.com/showpost.php?p=4468939&postcount=14
They stated that it is actually caused by S2U2, and there is a setting within the program that will fix your issue.
However, this doesn't fix it for me. Worth a shot to try though, so I know if its just me or not.
You can use ShutXP to turn off just the screen (instead of going into standby) to accomplish your needs. However, this isn't the most ideal solution.
Explained:
It seems that the power button driver doesn't turn the screen off it puts the device into standby. That is why when you try and turn of the screen with the power button ur music turns off. Its just like a computer. If you use psshutxp and use that to specifically turn off the screen the music will continue to play.
Click to expand...
Click to collapse
Possible workaround
fronc said:
The issue is seen when playing music through the TF3D player itself out through the speaker, and the system locking through S2U2. You can't turn the screen off or else playback will stop.
Someone posted a solution for what sounded like the same problem, here: http://forum.xda-developers.com/showpost.php?p=4468939&postcount=14
They stated that it is actually caused by S2U2, and there is a setting within the program that will fix your issue.
However, this doesn't fix it for me. Worth a shot to try though, so I know if its just me or not.
Click to expand...
Click to collapse
Actually, after doing the option mentioned in the other thread, it will still cut off the music if you just press the power button. My solution (which works for me, at least) is while listening to music in the Touch Flo tab, I press start, then enable S2U2 by clicking on its icon. The S2U2 screen then shows up. I tap anywhere on the S2U2 unlock screen (without actually trying to unlock it) THEN I press the power button. Somehow, that's my workaround to keep music playing through the phone speakers while the screen is off.
Hope it works for you.
I have thesame problem. The default WMplayer works even in standby but all other players like coreplayer, pocketmusic, etc stops when I press standby. So what's in WMplayer that made it continue to play even in standby?
If u press the power button to send the phone into standby the music stops. However if u just leave the phone and allow it to enter standby automatically (set at 30 secs for me) it will continue to play the music.
start playing a song, go to menu, options, buttons and set Toggle Screen to a button. Then when you press that button it will turn off the screen. Works on the Fuze..should work on the TP2 as well
Another solution would be to use gyrator2, and create a rule that when running WMP it blanks the screen when turned face-down.
(remember if adding gyrator to a TP2 to disable the "hang up call when turned upside-down" option as that's when speakerphone is supposed to kick in, not hang up the phone!)
Joe
BoyBawang2 said:
I have thesame problem. The default WMplayer works even in standby but all other players like coreplayer, pocketmusic, etc stops when I press standby. So what's in WMplayer that made it continue to play even in standby?
Click to expand...
Click to collapse
my wm does not do this, when i hit the top button in wmplayer it still cuts the music off
since I upgraded to 6.5 the screen will turn off automatically (after the time you've specified in energysettings) and the tf3d audioplayer continues the playback. If I switch of the device the playback will stop, so let the device switch the screen of by itself. At 6.1 the screen always stays activated.
I've got a similar issue and some noob questions:
Regardless of if i have headphones connected or not, WMP stops playing within a few seconds of the screen shutting off. This happens regardless of if I let the screen turn off on its own or if i do it manually.
I went into the power settings page and disabled "turn off device if not used for ".
Now the backlight dims, but the screen never really shuts off (unless you push the power button). WMP works like a champ, but I have a few questions/concerns:
Is the above behavior normal for a completely 'stock' phone?
How bad is that for battery life?
Is there a better way to accomplish the same thing (turning off the screen, but maintaining playback)?
Based on the option in the settings page, im assuming that more then just the LCD turning off is actually occurring when the screen blanks out?
Thanks in advance,
Chris
Mine turns off the music whenever I press the power button, whether on WMPlayer or TouchFlo, when playing on the speaker. When I hooked the phone up to external power it does the same. When I hooked it up to external power and to my cars speakers through an FM Transmitter, with the transmitter being plugged into to headphone/lineout jack the music stayed playing.
This is not due only to S2U2...because I did a hard reset...and it still has this issue, without any added hardware on the stock Rom on a Tilt2.
My Samsung Epix with its stock 6.1 Rom never had this problem. Music always stayed playing.
No fix yet?

Bluetooth and/or Pandora problems?

Is anyone having problems with their bluetooth locking up? I am getting various issues that all seem to be related to the bluetooth. I routinely connect to a Jabra Cruiser Bluetooth speakerphone in my car and stream music, mostly Pandora but sometimes google music or other players.
This morning I turned on the speakerphone and immediately watchdog told me that bluetoothd and pandora services were both stuck at 40% each. I hadn't even launched pandora since the last reboot. Had to restart the phone.
Other times I will go to turn on the speakerphone and it will not connect. I try to turn bluetooth on and off. It shuts off fine but hangs turning on. Usually about 30 seconds later the entire phone becomes unresponsive and I have to restart it by holding power. Putting it in and out of flight mode does the same thing.
Still other times I will shut the speakerphone off or walk out of range and the bluetooth icon on the phone continues to show connected. Sound may or may not come out of the phone and the volume control says bluetooth audio. Again restarting bluetooth locks up the phone and requires a restart.
Lastly sometimes bluetoothd and/or pandora will randomly go haywire and hang with high CPU utilization.
Anybody else seeing any or all of these symptoms or have any ideas. I am rooted and have the 2.3.6 update. Pretty sure the problems were occuring before the update, not sure about before the root.
Thanks...
Yes I am having similar problems when using bluetooth to connect to my home based panasonic DECT phone system. A reboot of the phone does repair the issue. It seems to occur every 24-72 hours, if the phone is not rebooted. My blackberry connects via bluetooth to the same panasonic phone system without issue. I suppose it could be a problem between multiple bluetooth devices. I suspect it is a SW bug though, because a simple reboot has always resolved the problem for me.
Do you have pandora installed? I uninstalled it yesterday and haven't had the problem yet. Did plenty of streaming with Google Music.
One thing I forgot to add. When the device says that is connected and sending out audio over the bluetooth, such as music, but it is really not, I get a moment of audio out of the built in speakers before it turns off.
eddiert said:
Do you have pandora installed? I uninstalled it yesterday and haven't had the problem yet. Did plenty of streaming with Google Music.
One thing I forgot to add. When the device says that is connected and sending out audio over the bluetooth, such as music, but it is really not, I get a moment of audio out of the built in speakers before it turns off.
Click to expand...
Click to collapse
Yes....we do have pandora installed...and now that you mention it; I believe it is quite possible that we only have the problem when we run pandora after a reboot. Because for the past few days there has been no issue. And I believe during this time I have not been using pandora. If it is Pandora...hopefully a future pandora bug fix will repair the issue.
Since I uninstalled Pandora I have not had a single lockup in almost two weeks. I guess I'll message Pandora and see if they'll fix it.
Edit - Looks like they may have fixed it. Crossing fingers.
What's New
What's in this version:
The Search hard key now takes you to the Pandora station search screen
"Now Playing": next track information is shown much sooner
"Now Playing": album art is now always scaled correctly
Fix crash when toggling Bluetooth on/off
Fix display of genre station lists on Android 2.3.4 and above
Many low level bug fixes and stability enhancements fixing crashes and application hangs

Bluetooth Audio Stops Playing When Waking Phone Up

Hello All,
Quick problem and I was wondering if anyone else has experienced this or has a fix for it.
Basically, I play my music and vids through my car stereo via a bluetooth receiver. It works fine for the most part. However, if I try to wake the phone up while listening to music, the audio will stop playing. The track I'm listening too will still be playing in the app, but there is no audio being output. Once I put my lockscreen passcode in the audio resumes. I've tried with all of the lockscreens,, including no password/pin, fingerprint, etc.
Also potentially related, my phone plays a short alert beep whenever I unlock my phone. This happens whether or not the mute is on, or if I have the lockscreen sound option turned off.
I've tried disconnecting my bluetooth devices, rebooting the phone, checking every single option in the menu and cannot find a solution. Any help or advice you all can offer is greatly appreciated! It's not big deal to put my lockscreen password in, but this is potentially dangerous while driving, and quite frankly, I hate having my groove interrupted
Thanks!
Stix_Clgi

[Q] [HELP] Problems with Music Playback - Continual Pausing, Track Changing,

Model Number LG-D855 16gb
Android Version 5.0
Kernel Version 3.4.00
Software Version V20e-EUR-XX
I'm having problems with music playback on my LG G3, which I recently bought second hand. It came in the box having been factory-reset and initially everything was fine and dandy. In fact, I was well on my way to falling in love with the phone and Android in general.
Then I tried to play music on headphones with the phone in my pocket.
Problems
1. At first the phone stopped requiring a knock code to unlock whilever an application playing music was open. Now, the phone doesn't require a code at any time. This seems quite bizarre, but I can't find a setting to turn this feature back on.
2. To my knowledge, previously the phone required a press on the unlock button on the rear of the phone for the screen to turn on. Now, two taps on the screen will turn it on. Another tap will pause or change a track. This makes it impossible to put the phone in a pocket while music is playing, because after a few paces the song has paused or changed.
3. I think there's a motion-control feature activated. The motion of putting my phone in my pocket nearly always pauses the track that is playing. In any position other than lying flat on a table, the music frequently stops and starts.
All of the above behaviours happen with the native Music app, and also with Spotify, in equal amounts
I'm prepared to install another type of Android such as Cyanogen because I was already considering doing so. But I wouldn't mind knowing how to fix this first, or at least an explanation as to why these things happen at all.

Audio playback stopping/muting?

I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Well I guess that answers my question...
tjkrz said:
Well I guess that answers my question...
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Click to collapse
I've had a problem playing audio using Podcast Addict over bluetooth, but it's not similar to what you're describing. In my case, playback just pauses randomly for a second or two, then continues. This can happen after 1 minute of playback, or 20 minutes. I'm assuming at this point that my problem is with the app, android 6.0 is still very new and some apps may have problems (like camera apps flipping everything upside-down).
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Same here with Spotify... I find that I have to unplug and replug the headphones, hit pause, then play again. :/ Have you tried disabling Doze for your music player? It may have something to do with that, but I haven't experimented with it yet.
tjkrz said:
I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Click to expand...
Click to collapse
Yes I Had this problem. Mine did the exact same thing as yours. I rebooted the phone and it seemed to fix the problem. I can't tell if I would have had the problem again because I sent my phone back the next day for a replacement. My WiFi was terribly slow so they are sending me a new 5X.
I'm having the same problem when I use Google Music. I don't even have to turn the screen off. Did you have any luck figuring the problem out?
jurey said:
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Click to expand...
Click to collapse
Yes, I did deselect "Power button instantly locks". I'll try putting it back to the default to see what happens. I know this has nothing to do with the "Smart Lock" state, because it happens even when I'm away from home.
Otherwise, I've found nothing that solves the issue. It's very annoying. The good thing is it probably only happens 10% of the time when I turn off the display with audio playing.
Yeah it's happening every single time I play music. Driving me crazy
Having the same problem. Seems to only happen when I'm doing something that would trigger the motion sensors. So when walking, all audio gets muted within a few seconds of me starting to walk, then stays muted. However, if I pause the audio, after 10 seconds I hear a pop (like the sound of a speaker turning off or something similar) and audio is available again. Exact same thing happens when I'm biking. If I'm stopped, music will continue until I start biking again, pause music, ten seconds later pop, resume. Everything is fine until I stop again, then repeat.
This isn't a problem when I take the subway, or a bus.
It's not just music that's muted though, all notification noises and alarms are also muted. The phone thinks the volumes are all where they're set, but won't play anything either over headphones, bluetooth or the speaker.
A reboot has not fixed my issue. System logs haven't revealed anything. Since this doesn't seem to be a super widespread problem, I'll be RMA'ing this one and hoping it doesn't happen on my next.
I'm not the only one
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
Putting my phone away without turning off the screen seems to make this happen less. However, since this doesn't seem to be a super widespread problem, I've RMA'd my device. Not interested in starting out with a broken handset.
Been happening to me too - think since the MDB08L update. I just turned off Google Now 'Always On' and my podcast is playing fine (so far, lol). Not ideal because I do use OK Google, but continuous audio playback is way more important to me. Hopefully it'll be fixed soon. How can we report issues like this to Google?
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
Getting this too. Was out running earlier with headphones in, stopped playing randomly five or six times but found skipping track made it work again. At home, had it on loud speaker, got 5 seconds in but it froze, skipped track and got 3 seconds, skipped again and just got 1 second. Gave up after that..
But it works fine when connected to a bluetooth speaker or my car!
scgf said:
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
Click to expand...
Click to collapse
I tried this - switched off the "Always On" option. Went for a 40 min run tonight with music on through headphones and it didn't stop playing once.
Even now, got the phone playing through loudspeaker and it's having no problems!
Exact same issue here .
Audio playback stops but device still thinks its playing ie speaker icon on top bar. Sometimes stopping app and restarting helps other times no joy. I have also heard the short pop sound when it stops.
So far has happened in Youtube, google music and in some games. Also intermittent loss of text alert tones too.
Only sure fire way to reset is to restart phone.
I shall give the switching google now always on off trick see if this helps and report back (never use it anyway but still it shouldn't prevent audio)
Try a reboot
droidXish said:
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
Click to expand...
Click to collapse
I did more searching online and found enough other people are having a similar to think that there's something going on with the software. One post on a nexus 5 X subreddit had talked to Google support and went through a process of a safe mode boot as well as a reboot. I have not tried a safe mode boot but a reboot has resulted in the best playback experience I have had since owning this phone. No interruptions in audio for the last several hours . I'm on Verizon and have not received any updates as far as I'm aware. I am hoping that this will last.
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
Tank87 said:
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
Click to expand...
Click to collapse
After updating yesterday, I had it occur again this morning with video playback and the audio muting. So wouldn't be too hopeful, sadly...

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