Hey, I'm on a basically stock 5X, Build MMB29Q, rooted and provisioning hack, but otherwise stock.
I have HD Audio on through my Verizon account and Advanced audio turned on in the phone settings.
LTE still drops when I'm on a call.
Any help? Thoughts.
Thanks in advance.
Related
i have the tmobile version of the note 3. and when i make an outbound call while on wifi (wifi calling is off) it defaults to HD VOICE which has no ringing (only on some numbers tho, very strange) and it will have NO RINGING, almost as if its not dialing then someone will answer. Very annoying. So i have come to a conclusion that if i turn Wifi calling off, HD VOICE is gone and it WILL ring with those numbers that wouldn't before. But if i connect to wifi again then i get this issue. Is there a way to disable HD VOICE?
PS, i have SIM UNLOCKED the note 3 and have tested with att sim with same numbers and rings correctly whether or not on wifi, of course doesn't say HD VOICE tho
thanks a again
Bump
Sent from my SM-N900T using Tapatalk 2
Anybody know how to fix this. I cant use wi-fi anymore because it turns on hd voice, grays out my network bar signal, and makes calls unintelligible. T-mobile had me disable "answer with voice" and wi-fi. She said this is a problem with wi-fi calling but I dont use that. I only had it set to use wi-fi if I left a good cellular area. That is off now too. Please help me fix this so I can at least use wi-fi again. By the way this happened suddenly on its own 2 days ago.
Did you ever resolve this?
I am having the exact same problem now.
Even though I have wifi calling turned off, if I have the phone connected to wifi it is using wifi for the calls.
Annoying as hell.
audri5 said:
Anybody know how to fix this. I cant use wi-fi anymore because it turns on hd voice, grays out my network bar signal, and makes calls unintelligible. T-mobile had me disable "answer with voice" and wi-fi. She said this is a problem with wi-fi calling but I dont use that. I only had it set to use wi-fi if I left a good cellular area. That is off now too. Please help me fix this so I can at least use wi-fi again. By the way this happened suddenly on its own 2 days ago.
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PanamaPaul said:
Did you ever resolve this?
I am having the exact same problem now.
Even though I have wifi calling turned off, if I have the phone connected to wifi it is using wifi for the calls.
Annoying as hell.
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Click to collapse
Anyone got updates on this? I just started getting bitten by this a couple months ago when I flashed from stock to DarthStalker (JB version not KK).
Any news about this?
HD voice
HD voice is set by the switch from the tower you are connected to, long story short if the backhaul from your tower is microwave and the person you are calling is on a tower that is Ethernet backhaul it won't sound right. Also if your in a Samsung owned market and the other person is in a ALU, pioneer, Ericson etc it won't sound right lastly the Samsung phones have 3 or more microphones on them for background and other noises to be muted so the over correction messes with HD calling and lastly wifi calling is using VoWifi and literally running a VPN from your ISP to T-Mobile so your bypassing the switch and hd voice isn't an option, so when you swap sim cards out the root system(boot straps and firmware for the motherboard is designed for t-mo switch and network and is wrote to look for t-mo) so the unlocked sim is just a software unlock to allow something else to be the read
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I worked in the cellular telcom industry for years and HD calling is a nightmare, wifi calling is even worse because of e911 compliance and the fcc. I forgot to mention that if you have a phone case in like a loose fitting silicone sleeve type or the rubber shell on an old otterbox that's loose the vibration from your voice can cause static in the mic from the rubber vibrating by the charge port (old product known issue with noise cancelation on several phones)
---------- Post added at 04:41 AM ---------- Previous post was at 04:22 AM ----------
I forgot to tell you that normally when you don't have the ringing when your calling out it is a network based issue.
It could be a nesting issue(where your phone is thinking its on a tower in the next town) so with the phone on pull the sim out(if you have to pull the sim power on wait 60 seconds then power off) then turn the phone off and reinstall the sim, an issue for the market your in, the network may think that your still using wifi calling and it never fully turned it off in the network( however by simply turning the switch off it won't disable it you have to update the emergency address and look below that and choose disable( if your software is newer the platform for wifi calling by Samsung is codenamed waterpolo and there is a crap ton if known issues with it) lastly if you phone has native and Samsung wifi calling (found on the GS6/note 5 so if you have it it would be by update only) you would have to totally reset the phone and have to-mo open a network trouble ticket for a tier 3 or higher to call you back and resolve
Hello,
I've found out that my wifi calling is being used even though I have it off in the settings of the phone. Although it's off I still can select the options under Connection Preferences: Wifi Perfered, Cellular Networkin Prefered and Never use Cell Network (not sure if that matters or not). I choose the 2nd option and noticed dropped calls around the outer edge of my wifi. But wifi calling is turned off. How do you permanently turn this feature off?
I do use wifi when I'm within my wifi area. But had no idea that wifi calling was still being used when set to off. Do I have to disable wifi all together?
Ok. I've found out that this is known issue doing more a search online. The only fix is to disable wifi altogether. There have been other suggestions but none of them fix it. I've heard that exchanging the sim chip that disables wifi calling might work but haven't heard anything consistent with that fix.
I'm just perplexed by this. This is a great phone yet whenever you enable wifi you enable wifi calling regardless if it's off. I just don't get how something like this would be considered a standard feature when other phones just don't do that by default. If I didn't stumble upon this information I would have never guessed that it was the main cause for my dropped calls.
Thanks about that update it could help others soon.
NP, I have to wonder if this is really a standard none controllable feature on the phone or if the carrier can disable it?. If wifi calling is controllable on the phone and you can turn it on or off jet remain on then I have to wonder what other external force is keeping it on when you turn it off?
Did the maker just simply forget to remove the ability to control wifi calling because turning it off simply doesn't work.
or
Is this something that the carrier did
or
Is this something with the sim chip
Another thing I've found that seems to be related to this. If you try to access your acct while Wifi is enabled it suppose to switch from wifi to 4G but it doesn't (and you can't access your account in tmo. while in wifi. Perhaps different software updates were used but it was seamless back then on a different phone.
This brings up another interesting observation. Once wifi is enabled you can't auto enable your 4g network when it's needed. IE: You can't review your acct for one. Is there a way to make sure that your phone has 4G LTE priority whenever wifi is enabled?
I don't know also how to prioritize the 4G LTE over wifi, good observation.
Lorettaa said:
I don't know also how to prioritize the 4G LTE over wifi, good observation.
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Update, I was able to use an old version of my account (which was used on an older phone) and was able to confirm that it is programed to disable wifi connection and activate the 4g services while using the my acct app without having to disable wifi manually. A message even popped up to tell you so. And once you exited the my acct app it would restore your wifi connection from 4g. So it is controlled via the program itself.
So it begs the question, why doesn't the newer version not do this? This now looks like 2 separate issues with wifi and wifi calling.
Verify if Wifi Calling is still enabled even though you have it disabled
I just found a way to verify if wifi calling is still enabled even though you have it disabled on the Note 3. Here is what you need to do.
1. Make sure that wifi calling is disabled
2. Make sure that wifi is already enabled and in use
3. Stand right next to your wifi router
4. Make a call
5. Listen to hear any wired sounding ringback (the sound you hear to let you know that a call is actually ringing the recipients phone).
6. If you do notice a wired sounding ringback complete the call and stay on the line for about 30 seconds or so.
7. Disable wifi while on the call.
8. Once disabled did your call drop?
This is what I did in order to verify if wifi calling is still enabled even though I have it disabled on my phone.
I'm not going to say it's happening to every one. Nor would I suggest it's a bad feature for those who need wifi calling. I just don't understand why I'm forced to use wifi calling when I fully capable of using my 4g network.
Keydas said:
I just found a way to verify if wifi calling is still enabled even though you have it disabled on the Note 3. Here is what you need to do.
1. Make sure that wifi calling is disabled
2. Make sure that wifi is already enabled and in use
3. Stand right next to your wifi router
4. Make a call
5. Listen to hear any wired sounding ringback (the sound you hear to let you know that a call is actually ringing the recipients phone).
6. If you do notice a wired sounding ringback complete the call and stay on the line for about 30 seconds or so.
7. Disable wifi while on the call.
8. Once disabled did your call drop?
This is what I did in order to verify if wifi calling is still enabled even though I have it disabled on my phone.
I'm not going to say it's happening to every one. Nor would I suggest it's a bad feature for those who need wifi calling. I just don't understand why I'm forced to use wifi calling when I fully capable of using my 4g network.
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Click to collapse
Can you check and tell if you still have signal (bars) when you are connected to WiFi? Or does it become blank (0 bars)?
rahulisola said:
Can you check and tell if you still have signal (bars) when you are connected to WiFi? Or does it become blank (0 bars)?
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Standing right next to the router I have full bars.
no dropcalls for me with steps you have given
Keydas said:
Standing right next to the router I have full bars.
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Click to collapse
That is weird. I tried your steps, I couldn't recreate the problem. Just to make sure, I was talking about the phone network signal, not Wifi signal.
If the bars were becoming 0, there is a fix. But otherwise, it may be a faulty unit. You can try and get it replaced.
BTW, try this and see if it helps: http://forum.xda-developers.com/showthread.php?t=2698329
Thanks man! Gonna try this
Rahulisola, thanks for the link. I was able to fix the issue by doing a factory reset. Not sure what caused it but now I can disable wifi and the call stays connected. Although I found it odd that wifi calling was forced enabled during the reset while I was setting up the wifi network. Disabling it after the factory reset setup did prove it was really off this time. I also noticed that I'm not seeing "HD Voice" which I know assume is related to wifi calling. As I've seen HD Voice whenever I was within my wifi range during a call.
Also, Lorettaa thanks for looking into this as well. I really don't know what caused the problem but I'm glad it's fixed now . No more of pitched ring backs while making a call. And no more odd echo voices when talking. And most importantly no dropped calls.
Keydas said:
Rahulisola, thanks for the link. I was able to fix the issue by doing a factory reset. Not sure what caused it but now I can disable wifi and the call stays connected. Although I found it odd that wifi calling was forced enabled during the reset while I was setting up the wifi network. Disabling it after the factory reset setup did prove it was really off this time. I also noticed that I'm not seeing "HD Voice" which I know assume is related to wifi calling. As I've seen HD Voice whenever I was within my wifi range during a call.
Also, Lorettaa thanks for looking into this as well. I really don't know what caused the problem but I'm glad it's fixed now . No more of pitched ring backs while making a call. And no more odd echo voices when talking. And most importantly no dropped calls.
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Click to collapse
Glad that it is solved. Usually I always do factory reset 1st and ask anyone with problems to do that too. My bad, I assumed you had already done it. Must be some other thread. Too much work catching up on me
Anyways, enjoy your fixed Note 3
Hey, folks. I'm having some issued figuring out how to set up WiFi calling on my phone. I've tried following the steps here: http://support.sprint.com/support/t...enario_542_51761_771_en_1828-dvc8080007prd#!/
but I don't have the option to enable WiFi calling, even though I'm connected to a WiFi network. My phone is rooted and I'm pretty much running a stock ROM (TWRP, I believe). The software version is 1.54.654.13. I never opt to do the Software Update it asked me to every day. I just disable the app for the next 24 hours. Is this related?
What do I need to do to get WiFi calling enabled? At work, I either have a low cell signal, or I get low on minutes for regular calling.
Thanks in advance!
Yesterday I was able to see the HD voice icon when calling another T-Mobile person. However today it won't show up even though the other person see the icon on their end. Also noticed that sometimes when I call my phone switched from LTE to HSPA+. Anyone seeing this?
Sent from my Nexus 5X using Tapatalk
I think that stock Android doesn't play 100% with T-Mobile's network features. I have WiFi calling on and I have the Asus router from T-Mobile for WiFi calling and half the time the phone doesn't say "T-Mobile WiFi calling".
I pretty consistently get the HD badge when making calls, but I don't look every time I can either.
I will say this though, VoLTE seems to be playing nice for me and isn't draining the battery like it did on my S6 edge.
So I think it is just the software. To fix it, you can go to the "cellular network" and disabled the enhanced 4g voice then make a call then hang up then turn the enhanced 4g voice back on. Now the HD icon should return.
However even if the icon is not on, I noticed on my wife's phone it is still HD so it is just the software that is a bit screw up.
Sent from my Nexus 5X using Tapatalk
I picked up this phone a few days ago and I just noticed that VOLTE wasn't working like it should. The settings menu shows that I have the option on, but everytime I make a call or receive a call it instantly switches from 4g to 1x, and therefore I don't have simultaneous voice and data. Anyone have this issue too?
I checked my Verizon account to see if that feature is enabled for my line. Advanced calling shows that VOLTE is on for calls and video chat. Turning it on and off doesn't change anything, turning wifi calling on and off doesn't affect it. I've tried rebooting, and no luck. Seems like a software issue?
I noticed this on a call today as well. Subscribing...
Perhaps the person on the other end needs it as well? I've found calls between my girlfriend and I would switch from HD to non-HD and it seemed like it was due to service on her end. Just a thought. Its actually only happened a couple of times to me.
Davexs28 said:
Perhaps the person on the other end needs it as well? I've found calls between my girlfriend and I would switch from HD to non-HD and it seemed like it was due to service on her end. Just a thought. Its actually only happened a couple of times to me.
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No luck with that one either. I've tried calling other lines on my plans and I got the same results. My S5 did a pretty good job maintaining HD Voice every time I made a call to those lines where LTE coverage was available.
I called CS and they didn't say it was a common problem, but they put in a report pretty immediately for me and should have someone contacting me the next 24-48 hours.
Just a quick update. I didn't do anything, I used my phone as is and it just started switching to HD voice and maintaining LTE while calling. So either they did something on their side, or the phone is just a little buggy.
I have never had that VoLTE icon pop up on my phone but if I look in my recent calls list I do see a Wifi icon on some of the calls.. I assume this is VoLTE??
Sent from my SM-N930V using XDA-Developers mobile app
badboyg200 said:
I have never had that VoLTE icon pop up on my phone but if I look in my recent calls list I do see a Wifi icon on some of the calls.. I assume this is VoLTE??
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That's WiFi calling.
I have used WiFi calling and it seems to work alright. Is this the same as VoLTE? If it is not how do you enable VoLTE?
I just found it in settings, it is enabled however I have never seen any kind of an icon that it is working. How do I know if it is or isnt?
Where is the setting for VoLTE in Settings? I am not seeing it anywhere.
EDIT: A google search showed me it should be in call settings, but it is not there. Any help much appreciated.