Got a refurbished Nexus 5X for my wife last week, today she was using it for conference calls at work and had multiple dropped calls. We are on t-mobile and she never had an issue with her S4. APN settings look correct and WiFi calling is off. Anyone else having this issue? I read that this was common on the Nexus 5, has it been fixed in this new model?
Sent from my Nexus 6 using XDA Free mobile app
Same problem here, since a couple weeks ago, also with T-mobile, at home and also at workplace, the call drops, but the signal is good and I can inmediately make another call.
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Since I got my phone a few hours ago I have not been able to get and keep a 3g signal. Tech support says its a network issue. Will wait to see if things change. Anyone else having this issue?
Sent from my Galaxy Nexus using XDA
Yes I was having the same problem with my galaxy nexus I received on Friday...it would not connect to the data network and would show an error code 600 when I tried to update the profile or prl. Tech support deemed it defective so I sent it back and am waiting for another device.
I have been roaming a lot with my nexus s 4g here in the tri state area
Sent from my Nexus S 4G using Tapatalk 2
Same here no 3g data at all. Waiting for a replacement!
I had exact same issue with my pre-ordered nexus. Got it on Friday and it never had a 3G connection... well there was a couple of times it came on then went away when I tried using the web.
I talked with 3 different tech support agents for over 2 hours combined and they couldn't get it going. Even went to a sprint repair store on Saturday and they couldn't do anything. Finally, I called sales and they sent out a replacement. Got that in today and it works fine.
for what it's worth, my texts wouldn't go out here today via 3g... i'm in NYC and still using my epic
My been working fine so far, phone works great make sure you got CDMA radio only on , I was messing with that and for some reason 3G didn't work till I changed it back
I got my 3g data to work for 15 mins. Now its gone again. Damn Sprint!
I am having horrible data speeds thinking about taking it back. I love the phone other than the data speeds.
And that tower you see, it is a Sprint tower.
I received my gnex earlier today and have experienced the same error.
I'll see 3g appear for a minute... then its gone.
There for a bit.. then GONE
a hour with a tech on the phone. he put in a network ticket saying it wasn't related to my device
but something going on with the network.
i'm considering ESN swapping back to my epic 4g.
I'm so glad I don't have this problem on mine. I just got it today and it's working great so far. My boss bought a Verizon GNex a couple of weeks ago and had this very same issue. He took it back and got the RAZR Maxx. I don't blame him since I watched his Nexus' data go in and out every minute or so. It's a great phone if it works properly. Wish you all luck with getting the problem resolved.
Sent from my Galaxy Nexus using xda premium
Those in this thread with this issue. please count yourselves in my poll.
http://forum.xda-developers.com/showthread.php?t=1618335
there are like 9 pages of people with this issue on sprint's forums.
Yes just do *#*#72786#*#*
Enter your msl
press back arrow
wait...... it will reboot....
wait till it does hands free on its own
IT WORKS TRUST ME!
NO MORE REPLACEMENTS PLEASE!
scoobdude said:
Since I got my phone a few hours ago I have not been able to get and keep a 3g signal. Tech support says its a network issue. Will wait to see if things change. Anyone else having this issue?
Sent from my Galaxy Nexus using XDA
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Click to collapse
Hi All,
Loving this phone so far, but one that that really bothered me is the call drops and the signal reception on this phone. Coming from a S4, I had no problem making calls in the house, but after I switched to ONE, I get drop calls all the time. Anyone else running into this issue with call dropping and low reception? Thanks!
I can chime in on this a little with some different insight. I fly small planes (172's etc) and I have a Bose bluetooth headset that allows me to take calls. With my rezound it was amazing where I could get coverage. Sometimes 5000 feet above the ground.
Yesterday I flew a normal flight path and was without data for most of the flight and without cell at times too. I was only 1500 feet above the ground. Verizon's bubbles are much larger than sprints. I can tell you that my phone with sprint was useless in the air at all. That was the number one reason I ended up on vzw.
I am hoping a radio update fixes some of these issues. For now, they are definitely flaky at best.
Sent from my Nexus 7 using Tapatalk 4
There are a few threads already about reception issues. It seems... Sporadic. Some people have issues, some don't. Me personally, my One has just as good of reception as any other phone I have had. No issues at all here.
Sent from my HTC One.
Call Dropping Issue on unlocked AT&T Samsung S3(SGH I747)
Hi There,
I am using This unlocked mobile in India. This has the problem of Call dropping issues most of the time. If every one wants to reach me, it just give the message of not reachable.
I put a app called USSD/MMi code fix from App store. But , it only shows the network provider and the signal level. But yet this issue was not solved.
Give some more fixes for this issue.
hi all...
currently using tmobile galaxy note 3 with an at&t sim. the phone is in good standing. not blacklisted. i love the phone. currently using slim rom (latest). ever since i got the phone, i been having signal issues. there are times when the phone signal cuts off, no signal at all. and then there are times when, even though, it shows a signal no one can call me, it just rings or cuts the caller after a few rings. sometimes my gf would tell me shes been calling me, but i never got any calls/miss calls. sms would go through though. and when this is happening i would try to call a number, nothing happens, no ringing, no sound at all coming out of the earpiece. a reboot would remedy the issue. but its starting to get annoying.
can anyone help me out here. am i the only one with this issue?
thanks in advance.
wondering if i should install a at&t modem. can anyone tell me if that is a good idea??
are there any hardware differences between the ATT version and the T-Mobile version? I have not done the research, but it is possible that the ATT version does not have the correct GSM/LTE bands to get a good connection on T-Mobile.
I had similar issues using a Verizon Note 2 on T-Mobile and AT&T
I have the same issue. I even tried redoing my apn's and the problem continues...
ukcain said:
I have the same issue. I even tried redoing my apn's and the problem continues...
Click to expand...
Click to collapse
at least now i know i am not the only one with the issue. i hope someone with more knowledge of the issue reads this and helps us.
regarding the frequency bands used, i am not sure.
I have issues if I don't use att after day and use tmobile it won't load data just voice, I turn it off and switch sims and load the data, turn off, switch back to att sim all is well.
Sent from my SM-N900T using Tapatalk
Coming from a moto droid maxx and liking the native super fast Google experience with Marshmallow.
Phone is dropping data periodically on Verizon and will only pick it back up by changing the preferred network type. Anybody else having this problem? If not, maybe I just have a bad device.
Thanks
Sent from my Nexus 5X using Tapatalk
I am having the same problem. I posted about it a few days ago. No solution yet unfortunately
Sent from my Nexus 5X using Tapatalk
No issues here but my house is in a poor reception area. A quick toggle to airplane mode when I get 3g will get me back on to 4g. I'm used to doing that for as long as I can remember, not just this phone
My Nexus 5x on Verizon comes Mon or Tues. I sure as heck hope it doesn't do that. That would be a major problem, as I'm finally getting a real Nexus on Verizon to get away from buggy aosp/cm roms for Samsungs on Verizon.
I just saw this thread. The same exact thing is happening to me.
Is there any negative to having the preferred network type set to "LTE / CDMA". Technically, that is what Verizon's network is.
Do you still sporadically drop data when your preferred network type is set to LTE / CDMA? I just changed it this morning. So far so good.
I was set to LTE/CDMA when it first happened and was not on WiFi.
Since then, tried different apn settings and Global instead of LTE/CDMA with no luck. Just tried setting cellular data to on, even when connected to WiFi.
Over the past 2 days it has happened 3 times, so frequency isn't that high but definitely an annoyance.
Sent from my Nexus 5X using Tapatalk
That sounds pretty frequent to me.
Hey, my quoting function isn't working, from Tapatalk app.
I just stuck my VZW nano SIM in, didn't adjust any of the options, no problems with data drop thus far
Ya I've had my 5x since Tuesday at 11 am. No network problems
No problems here, signal strength is better both at home and work as compared to my prior phone.
Maybe try a new nano sim from Verizon? The corporate stores will give them away for free. (Have seen posts where folks say the customer service line will mail them for free as well.)
Just adding my experience to the thread: my Nexus 5X on Verizon network is struggling daily with maintaining a cellular connection. I have no issues if I'm in an area where you would typically have a strong signal. However, when I'm in the 1 or 2 bar range, I cannot even receive text messages, much less data. The phone REALLY struggles with group texts. I'm going to full reset and see if that helps things.
Noticed that dropping data seems to coincide with incoming MMS messages, specifically group texts.
Sent from my Nexus 5X using Tapatalk
I am seeing this as well. What text messaging application are you using....
---------- Post added at 11:26 AM ---------- Previous post was at 10:36 AM ----------
Did a full reset help at all?
Having the same problems. I spoke to a tech at Verizon and they said the SIM card I'm using is being "retired" (their words) and I should go to a retail store to get a replacement. This was after trying to dial their automated smartphone activation number and ending up on the line with a tech. Going today to get a new SIM card and will post the results.
Experienced this with both hangouts and messenger. Hopefully the SIM card resolves it. Keep us posted !
Sent from my Nexus 5X using Tapatalk
Same issues here even with a new SIM...I also noticed it doesn't go to 3G, its either LTE or nothing? Group messaging is pretty much worthless... Sending phone back and going back to Moto X Pure...had that previous and absolutely no issues
Update: new SIM seems to have fixed the problem with drops. Tested several group MMS and it seems to be OK. Verizon reps were clueless on activating the SIM and took a while to finally give in to my request to just take the card home and activate in my old Moto X. I activated it with a Verizon rep on the phone and then transferred the SIM to the N5X with no issues. Got immediate LTE and was able to do everything as expected.
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stigmato said:
Update: new SIM seems to have fixed the problem with drops. Tested several group MMS and it seems to be OK. Verizon reps were clueless on activating the SIM and took a while to finally give in to my request to just take the card home and activate in my old Moto X. I activated it with a Verizon rep on the phone and then transferred the SIM to the N5X with no issues. Got immediate LTE and was able to do everything as expected.
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Is your signal strength any better or worse with the new sim? My nano sim is ancient and wondering if it's one getting retired...
Signal strength is the same and unfortunately the problem came back. It's actually my wife's phone. I bought one for her and one for myself. Mine has been fine on Verizon since I switched from my M8 but she's been having the signal drop problem. The new SIM did not resolve it permanently. I'm requesting a new device from Google today.
Anyone else experiencing calls going quite or dropping?
On AT&T and not had any issues with calls dropping or going quiet.
are you using a call recorder? mine was doing this and I found that to be the culprit...
I have recently started having this issue.
Not here on AT&T. Both LTE and Wi-Fi calling are working great. Maybe go into AT&T and get a new SIM provisioned for free?